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Hannells
4.9/5, 3632 Reviews
95% Recommended
97% sales valuation accuracy
96% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service.
After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “
norm”.
It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 89% | £20,025 | £47,000,000 |
| Lettings | 96% | 89% | £320 | £2,350 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 250 | 14 | 392 | 26 | 1588 | 75 | 1029 | 78 | 152 | 25 |
Address
Hannells
513-515 Nottingham Road, Derby, Derbyshire
DE21 6LZ
01332 281400
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hannells Branches (View All 7)
Images and Videos
Friendly, professional and ...
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5 Star Review
By : 'Jones'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE21
22 Jul 2025
People found this helpful0
Friendly, professional, knowledgeable staff made us feel we were in safe in hands. Jo Riggot, Nicola Parsons, Lorna Nicholas and Jessica Betts handled our sale with experience, efficiency and ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
22 Jul 2025Hi Jones! Thank you for your brilliant review of your moving experience with Jo, Lorna, Nicola, Jessica and the Chaddesden team. We're pleased to see that you found them all to be friendly,...
Excellent service throughout ...
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5 Star Review
By : 'Darren'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24
22 Jul 2025
People found this helpful
Excellent service throughout the sale - cant recommend them ... Read Full Review
Comments (0)Was this helpful?:
Agents were polite with us ...
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5 Star Review
By : 'Abiodun'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : DE21
22 Jul 2025
People found this helpful0
Agents were polite with us from the start and ... Read Full Review
Comments (0)Was this helpful?:
Brilliant ...
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5 Star Review
By : 'Marian'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Sold price : £135000
Would you recommend ? : Yes
Postcode : DE24
20 Jul 2025
People found this helpful0
Hannells have been so helpful and reassuring throughout the whole process. I would recommend Hannells to anyone thinking of buying or selling a ... Read Full Review
Comments on Agent Fees
Agent fees were very reasonable
Comments (1)Was this helpful?:
By : Benjamin Brain
21 Jul 2025Hi Marian! Thank you for your positive review of your moving experience with Heather and the Alvaston team. We're pleased to see that they've been helpful, reassuring and your recommendation...
Great service by Sarah to get ...
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5 Star Review
By : 'Damon'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE22
19 Jul 2025
People found this helpful0
Great service by Sarah to get the purchase through the 2nd time! She kept us bang up to date with developments and was always pleasant to discuss things ... Read Full Review
Comments (0)Was this helpful?:
First rate experience with ...
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5 Star Review
By : 'Stephen'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE21
18 Jul 2025
People found this helpful0
First rate experience with Hannels. Starting off with the initial engagement Jo Riggott, very knowledgeable of the market, and a friendly disposition. The has continued with the rest of the team., in particular Lorna ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
21 Jul 2025Hi Stephen! Thank you for your 5-star review of your moving experience with Jo, Lorna and the Chaddesden team. We're pleased to see that you've had a first-rate experience, with Jo being very...
Bonnie was enthusiastic, ...
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5 Star Review
By : 'Robert'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
18 Jul 2025
People found this helpful0
Bonnie was enthusiastic, professional and diligent through out the evaluation process. Detailing, costings and importantly backing up her evaluation with evidence of prior sales. After 26 years in this house we have decided to sell up and move on so this is a big deal ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
21 Jul 2025Hi Robert! Thank you for such a brilliant review of your moving experience with Bonnie and the Allestree team. We're pleased to see that you felt Bonnie was enthusiastic, professional and...
Great ...
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5 Star Review
By : 'OH'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DE1
17 Jul 2025
People found this helpful0
Been using Hannells a couple years now, and fantastic service all round. Special thanks to Leanna who sorted out a recent tenancy update quickly and ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
21 Jul 2025Hi OH! Thank you for your review of your moving experience with Leanna and the Lettings team. We're delighted to see that you've always received a fantastic service and that Leanna in...
Review for Hannells – ...
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5 Star Review
By : 'Hubert'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE21
16 Jul 2025
People found this helpful0
My wife and I are currently in the process of buying a property through Hannells (Chaddesden branch), and we’ve had a fantastic experience so far. Lorna, who is handling the negotiation and purchase, has been brilliant. She’s professional, kind, and incredibly responsive—always quick to reply to ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
18 Jul 2025Hi Hubert! Thank you so much for such a fantastic review of your moving experience so far with Lorna, Jess and the Chaddesden team. We're pleased to see that you've found Lorna to be...
An excellent proactive sales ...
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5 Star Review
By : 'Chris'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE21
16 Jul 2025
People found this helpful0
An excellent proactive sales team with excellent communication. Chris ... Read Full Review
Comments on Agent Fees
An excellent selling experience
Comments (1)Was this helpful?:
By : Benjamin Brain
18 Jul 2025Hi Chris! Thank you for your positive review of your moving experience with Lorna, Jo and the Chaddesden team. We're pleased to see that you found the team to be proactive, with excellent...
All i can say is you guys are ...
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5 Star Review
By : 'Umar'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : No
16 Jul 2025
People found this helpful0
All i can say is you guys are the best in ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
18 Jul 2025Hi Umar! Thank you for your 5-star review - we couldn't have said it better ourselves! On behalf of everyone here at Hannells, we wish you all the best in your new home and we look forward to...
Very good throughout. Kept ...
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5 Star Review
By : 'Matt'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
16 Jul 2025
People found this helpful0
Very good throughout. Kept constantly updated through the process by ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
18 Jul 2025Hi Matt! Thank you for your 5-star review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you felt the service was very good throughout and that Debbie...
Rent review ...
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5 Star Review
By : 'Nick'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DE22
16 Jul 2025
People found this helpful0
Leanna Holmes has been fantastic throughout the rent review process. She kept me informed every step of the way and explained everything clearly. Her responses were always prompt and professional, and she took action quickly when needed. I felt confident knowing she was managing things behind the ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
18 Jul 2025Hi Nick! Thank you for such a brilliant review of your moving experience with Leanna and the Lettings team. We're pleased to see that you felt Leanna has been fantastic throughout the process,...
Eliza was so helpful with ...
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5 Star Review
By : 'Renee'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Sold price : £160000
Would you recommend ? : Yes
Postcode : DE24
14 Jul 2025
People found this helpful0
Eliza was so helpful with myself and my partner as first time buyers we had so many questions that Eliza was always keen to answer. She has been an absolute pleasure and I would recommend her and Hannels to anyone looking to buy a ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
15 Jul 2025Hi Renee! Thank you for your 5-star review of your moving experience with Eliza and the Alvaston team. We're pleased to see that you felt Eliza was helpful and always keen to answer any...
Great team, friendly, ...
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5 Star Review
By : 'Jane'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Sold price : £160500
Would you recommend ? : Yes
Postcode : DE24
14 Jul 2025
People found this helpful0
Great team, friendly, professional and know what they're doing! Provided advice and guidance and explained everything in a way I completely ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
15 Jul 2025Hi Jane! Thank you for your brilliant review of your moving experience with Eliza, Heather and the Alvaston team. We're pleased to see that you found the team to be friendly, professional and...
Eliza and ...
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5 Star Review
By : 'Dale'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Sold price : £290000
Would you recommend ? : Yes
Postcode : DE24
14 Jul 2025
People found this helpful0
Eliza and her team were very welcoming and helpful with our inquiries into purchasing a ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
14 Jul 2025Hi Dale! Thank you for your review of your moving experience with Eliza and the Allestree team. We're pleased to see that you found Eliza to be welcoming, helpful and the whole team will be...
Professional, kept us ...
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5 Star Review
By : 'Trusley'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Vendor)
Sold price : £160000
Would you recommend ? : Yes
Postcode : DE23
11 Jul 2025
People found this helpful0
Professional, kept us informed, worked hard to complete the sale. Valuation carried out by Oliver was efficient, he advised us well on how we could deal with the property. Emma and Charlotte were our main contacts keeping us fully informed however I would say all of the staff worked together to ... Read Full Review
Comments on Agent Fees
Very happy with the fees considering the amount of work the staff went through.
Comments (1)Was this helpful?:
By : Benjamin Brain
14 Jul 2025Hi Trusley Gardens! Thank you for your 5-star review of your moving experience with Emma, Charlotte, Oliver and the Littleover team. We're pleased to see that you felt they worked hard to...
I did with Joe from initial ...
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5 Star Review
By : 'Junaid'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Sold price : £122000
Would you recommend ? : Yes
Postcode : DE24
10 Jul 2025
People found this helpful0
I dealt with Joe from initial offer on the property. Joe was very transparent and honest throughout the process which made the purchasing of the property much easier. I felt as he was dealing with me as a person not just to get the sale through. His attitude was positive at all times and I sell a ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
11 Jul 2025Hi Junaid! Thank you for your brilliant review of your moving experience with Joe and the Alvaston team. We're pleased to see that you found Joe to be honest, transparent and that he dealt with ...
Amazing progression from ...
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5 Star Review
By : 'Toyah'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE22
8 Jul 2025
People found this helpful0
Amazing progression from Tara! She was brilliant at progressing the sale and cannot rate highly ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
9 Jul 2025Hi Toyah! Thank you for your 5-star review of your moving experience with Tara and the Allestree team. We're pleased to see that you felt the service you received from Tara was amazing, and...
Always been very helpful with ...
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5 Star Review
By : 'Kerry'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Buyer)
Sold price : £350000
Would you recommend ? : Yes
Postcode : DE21
8 Jul 2025
People found this helpful0
Always been very helpful with any queries I have ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
9 Jul 2025Hi Kerry! Thank you for your 5-star review of your moving experience with Lorna and the Chaddesden team. We're pleased to see that you've always found them to be very helpful with any queries...
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