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Hannells

4.9/5, 3632 Reviews
95% Recommended

97% sales valuation accuracy

96% letting valuation accuracy

89% sales fee satisfaction

89% letting fee satisfaction

Contact Us
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service. After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “
norm”. It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales97.00%89%£20,025£47,000,000
Lettings96%89%£320£2,350
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
250143922615887510297815225
Address

Hannells
513-515 Nottingham RoadDerby, Derbyshire
DE21 6LZ
01332 281400

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Hannells Branches (View All 7)
Images and Videos
BRANCH ASSET
Going that extra ...

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5 Star Review
UserName

By : 'Anita'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (As a Buyer)
Sold price : £270000
Would you recommend ? : Yes
Postcode : DE22

1 Aug 2025
People found this helpful0

Our experience so far has been nothing short of amazing! The phone is answered quickly and efficiently ( not how we have found other agents……mentioning no names!). The girls are polite, helpful, knowledgeable and informative. Nothing is too much trouble, and they go that extra mile to make sure our ... Read Full Review

Comments (0)Was this helpful?:
Extremely helpful and no ...

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5 Star Review
UserName

UserName

By : 'Dotti'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Sold price : £175
Would you recommend ? : Yes
Postcode : DE21

1 Aug 2025
People found this helpful0

Right from the start the staff at Hannells have been super helpful and very friendly. This is my first time selling a property and so far everything has gone without issue I’ve been kept updated throughout and I’m really pleased with the service I’ve been ... Read Full Review

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review
UserName

UserName

By : 'I'
Branch : Mickleover, 15 The Square
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE22

1 Aug 2025
People found this helpful0

After friends bad experiences with other estate agents, we headed straight to Hannell's, and we're SO glad we did. Our circumstances were frustratingly complicated but Gemma made it all as easy as possible us and we are enormously grateful. We couldn't have been more delighted when not only ... Read Full Review

Comments (0)Was this helpful?:
Quick and ...

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5 Star Review
UserName

By : 'Stu'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE21

1 Aug 2025
People found this helpful0

From the first contact with the staff in the office to completion date, everything was dealt with quickly and professionally. Even going the extra mile and going to check something at the house wh n I was unable to get ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

1 Aug 2025

Hi Stu! Thank you for your review of your moving experience with Jo and the Chaddesden team. We're pleased to see that from your first contact, everything has been dealt with quickly and...


A moving ...

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5 Star Review
UserName

By : 'Mm'
Branch : Littleover, 272 Blagreaves Lane
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24

31 Jul 2025
People found this helpful0

Excellent service from Oliver who began my journey with his valuation. Very impressed with photos and walkround video. Thank you to the extremely pleasant gentleman and the impressive computercamera. Office staff in the Littleover branch helpful. Thank you Lauren, Liliy, Louise, Emma and ... Read Full Review


Comments on Agent Fees

Fair and in line with present levels.

Comments (1)Was this helpful?:

By : Benjamin Brain

1 Aug 2025

Hi Mm! Thank you for your review of your moving experience with Oliver and the Littleover team. We're pleased to see that you were impressed with the marketing materials for your property and...


Emma is brilliant! She always ...

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5 Star Review
UserName

By : 'Kelly'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE21

31 Jul 2025
People found this helpful0

Emma is brilliant! She’s always at the end of the phone or email to assist with any questions I may have and always with a welcoming and friendly manner too. Thanks ... Read Full Review


Comments on Agent Fees

I have settled in well and enjoy living here, however I do feel the rental per month is overpriced.

Comments (1)Was this helpful?:

By : Benjamin Brain

1 Aug 2025

Hi Kelly! Thank you for your review of your moving experience with Emma and the Lettings team. We're pleased to see that Emma in particular is always on hand to assist with a welcoming and...


Positive experience using ...

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5 Star Review
UserName

UserName

By : 'Victoria'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : DE23

31 Jul 2025
People found this helpful0

My experience using Hannells Lettings agency was positive from the start. They were extremely helpful in arranging my viewing of the property at a time that suited me and quickly provided the documents required to apply the property. Both Emma and Mya responded to any queries I had, making the ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

1 Aug 2025

Hi Victoria! Thank you for your review of your moving experience with Mya, Emma and the Lettings team. We're pleased to see that your experience was positive from the start and they have been...


Friendly, professional ...

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5 Star Review

By : 'Sue'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Sold price : £215
Would you recommend ? : Yes
Postcode : DE21

30 Jul 2025
People found this helpful0

From the start of the process Hannells kept us fully informed, answered all queries promptly and clearly. Everyone we dealt with was polite, professional and happy to ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

31 Jul 2025

Hi Sue! Thank you for your 5-star review of your moving experience with Aimee and the Chaddesden team. We're pleased to see that from the start, you were kept informed and that everyone you...


Great Estate ...

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5 Star Review
UserName

UserName

By : 'Amber'
Branch : Sales Chellaston, 17 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE73

30 Jul 2025
People found this helpful0

I had a fantastic experience selling my house with Hannells and can’t recommend them highly enough. From start to finish, the team was supportive, professional, and incredibly proactive. When my first buyer pulled out, they didn’t miss a beat, working quickly to find a buyer and keep the sale ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

30 Jul 2025

Hi Amber! Wow! Thank you for such a brilliant review of your moving experience with Debbie, Clare and the Chellaston team. We're pleased to see that you found them to be supportive,...


Straightforward start to the ...

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5 Star Review
UserName

By : 'RKCam'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Would you recommend ? : No

30 Jul 2025
People found this helpful0

Straightforward start to the letting process with clear instructions and detailed follow ... Read Full Review

Comments (0)Was this helpful?:
Emma provide a great ...

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5 Star Review
UserName

By : 'Sandy'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DE23

29 Jul 2025
People found this helpful0

Emma provide a great service in the way she helped us move our tenants into the property. It was a very quick and smooth ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

30 Jul 2025

Hi Sandy! Thank you for your 5-star review of your moving experience with Emma and the Lettings team. We're pleased to see that Emma in particular provided a great service and the whole process ...


excellent service received ...

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5 Star Review

By : 'Sandra'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Would you recommend ? : No

29 Jul 2025
People found this helpful0

excellent service received from Hannells Our agent Debbie was exceptional. The sale was not easy, but she handled the process very ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

30 Jul 2025

Hi Sandra! Thank you for your brilliant review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you felt you received an excellent service and that Debbie...


Excellent ...

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5 Star Review
UserName

By : 'Eliza'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No

28 Jul 2025
People found this helpful0

Have had an excellent service from Eliza, very professional and great ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

30 Jul 2025

Hi there! Thank you for your review of your moving experience with Sharon, Eliza and the Alvaston team. We're pleased to see that you had an excellent service from Eliza, who was very...


A very positive experience, ...

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5 Star Review

By : 'Mr'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : No

28 Jul 2025
People found this helpful0

A very positive experience, friendly helpful and supportive staff. No ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

30 Jul 2025

Hi Mr & Mrs Cullen! Thank you for your 5-star review of your moving experience with Aimee and the Chaddesden team. We're pleased to see that you found it to be a very positive experience, with...


Great ...

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5 Star Review
UserName

By : 'Ali'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : No

24 Jul 2025
People found this helpful0

Always kept us updated throughout the whole process, even when our solicitors didn’t update us yet Debbie sent an email to us advising what’s ... Read Full Review

Comments (0)Was this helpful?:
Excellent throughout the ...

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5 Star Review
UserName

By : 'Phil'
Branch : Mickleover, 15 The Square
Services : Sales (As a Vendor)
Sold price : £240
Would you recommend ? : Yes
Postcode : DE3

24 Jul 2025
People found this helpful0

The whole team throughout the sale process have been superb, but Laura has been exceptional. Brilliant communication, continually updating and making contact with both myself and the Buyer. She really is a credit to your ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

25 Jul 2025

Hi Phil! Thank you for such a brilliant review of your moving experience with Laura and the Mickleover team. We're pleased to see that you found Laura in particular to be exceptional with...


Very polite, diligent and ...

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5 Star Review
UserName

UserName

By : 'Mia'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24

23 Jul 2025
People found this helpful0

Amy is very prompt in her responses and easy to reach. So far first impressions is that Hannels is a very diligent and serious agency with a friendly and personable approach. Sharon who also showed us many properties is a lovely person that sought to our individual forever home preferences. Overall ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

24 Jul 2025

Hi Mia! Thank you for your 5-star review of your moving experience with Amy, Sharon and the Alvaston team so far. We're pleased to see that you've found the team to be diligent and serious, yet ...


Fantastic! ...

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5 Star Review

By : 'Mohammed'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24

23 Jul 2025
People found this helpful0

Hannells have been absolutely amazing from the get go. From booking multiple viewings properties to getting through to completion. Debbie was our sales progressor, she was fantastic. Debbie kept us updated every step of the way, allowing us to get a full grasp of the process which we needed ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

24 Jul 2025

Hi Mohammed! Thank you for your brilliant review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you found them to be amazing from the get go and that...


Excellent customer service ...

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5 Star Review
UserName

By : 'Eliza,'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24

22 Jul 2025
People found this helpful0

Excellent customer service received and staff and very patient and ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

23 Jul 2025

Hi! Thank you for your 5-star review of your moving experience with Eli/za, Amy, Sharon and the Alvaston team. We're pleased to see that you've received excellent customer service and that...


The team at Hannells were ...

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5 Star Review

By : 'John'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24

22 Jul 2025
People found this helpful0

Alvaston house sale. The team at Hannells were fantastic throughout, guiding us skilfully through the different stages of our house sale. Every email, every phone call, every letter was responded to immediately which made progression smooth and worryfree. The professionalism of this team was ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

23 Jul 2025

Hi John! Thank you for such a glowing review of your moving experience with Amy and the Alvaston team. We're pleased to see that they were fantastic throughout and were quick to respond to all...


1 - 20 of 3632 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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