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Hannells

4.9/5, 3632 Reviews
95% Recommended

97% sales valuation accuracy

96% letting valuation accuracy

89% sales fee satisfaction

89% letting fee satisfaction

Contact Us
Way back in 2003, Michael and Alison Brain were left disappointed and frustrated after being on the receiving end of a poor estate agency service. After speaking with family and friends, they were surprised to discover that their negative selling experience seemed to be not just commonplace, but accepted as the “
norm”. It was at that moment they realised they had the opportunity to change the way property is bought and sold in Derby, for good…
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales97.00%89%£20,025£47,000,000
Lettings96%89%£320£2,350
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
250143922615887510297815225
Address

Hannells
513-515 Nottingham RoadDerby, Derbyshire
DE21 6LZ
01332 281400

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Hannells Branches (View All 7)
Images and Videos
BRANCH ASSET
Very helpful during our offer ...

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5 Star Review
UserName

UserName

By : 'Kaia'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : DE24

19 Aug 2025
People found this helpful0

Very helpful during our offer process and first visit of property. Fast responses and as first time buyers we had lots of questions so this was ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

20 Aug 2025

Hi Kaia! Thank you for your review of your moving experience with Eliza, Joe and the Alvaston team. We're pleased to see that the team have been very helpful throughout the offer process and...


Great and easy experience all ...

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5 Star Review
UserName

By : 'BOGDAN'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Sold price : £152000
Would you recommend ? : Yes
Postcode : DE24

19 Aug 2025
People found this helpful0

Great and easy experience all round. Everything went smooth and everyone was ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

20 Aug 2025

Hi Bogdan! Thank you for your review of your moving experience with Eliza and the Alvaston team. We're pleased to see that you had a great and easy experience purchasing your property, with...


Excellent Service from start ...

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5 Star Review

By : 'Mike'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE21

15 Aug 2025
People found this helpful0

Excellent Service from start to completion. Many thanks to ... Read Full Review

Comments (1)Was this helpful?:

By : Benjamin Brain

20 Aug 2025

Hi Mike! Thank you for your 5-star review of your moving experience with Aimee and the Chaddesden team. We're pleased to see that you received an excellent service from start to completion. The ...


Very happy ...

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5 Star Review

By : 'Cape'
Branch : Alvaston, 27 Shardlow Road
Services : 3
Sold price : £225000
Would you recommend ? : Yes
Postcode : DE24

14 Aug 2025
People found this helpful

I don't have much to say but I wasn't disappointed by the agents. Debbie always kept in touch and prompting me when my participation was needed. Thanks to other staff members I have spoken to, Joe and Heather, in fact, I might have spoken or emailed everyone in the Alvaston office at some point so ... Read Full Review

Comments (0)Was this helpful?:
Just wanted to express our ...

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5 Star Review
UserName

By : 'Chris'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : DE22

14 Aug 2025
People found this helpful0

Just wanted to express our appreciation generally Hannells with regard to our house hunt and a special mention to Sarah Gascoigne who we have had several viewing with so far. Sarah been excellent as far as the viewing she has conducted with us. She has all the information to hand and can answer ... Read Full Review

Comments (0)Was this helpful?:
Professional as well as quick ...

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5 Star Review

By : 'Michael'
Branch : Alvaston, 27 Shardlow Road
Services : 3
Sold price : £300000
Would you recommend ? : Yes
Postcode : DE24

12 Aug 2025
People found this helpful

Did not believe how quick and easy it was to sell my bungalow in one week. Thank you Hannells of ... Read Full Review

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Quick and easy as well as ...

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5 Star Review
UserName

UserName

By : 'Michael'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Would you recommend ? : No

12 Aug 2025
People found this helpful0

Did not believe how quick and easy selling my bungalow could be. Thanks all the team at Hannells Alvaston making it possible in one ... Read Full Review

Comments (0)Was this helpful?:
Sale of house Dale ...

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5 Star Review
UserName

By : 'Bob'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Vendor)
Sold price : £580000
Would you recommend ? : Yes
Postcode : DE7

12 Aug 2025
People found this helpful0

The service we received from initial valuation, to preparation of the Rightmove details was efficient and prompt. Accompanied inspection was very good and we agreed to sell very quickly. We would ... Read Full Review

Comments (0)Was this helpful?:
From valuation to sale and ...

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5 Star Review

By : 'Paul'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : 3
Would you recommend ? : Yes
Postcode : DE22

11 Aug 2025
People found this helpful

From valuation to sale and purchase of our bungalow, we have found all staff helpful ,friendly and most of all professional. They understood our property needs have found our ideal ... Read Full Review

Comments (0)Was this helpful?:
Hannells at Alvaston have ...

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5 Star Review

By : 'Laura'
Branch : Alvaston, 27 Shardlow Road
Services : 4
Would you recommend ? : Yes
Postcode : DE24

11 Aug 2025
People found this helpful

Hannells at Alvaston have been fantastic. As a first time buyer, they have helped navigate through this process. I want to give a special mention to Eliza who was fantastic at the start of the process to Debbie at the end of the process who was also fab! Thank you, I love my home and I ever ... Read Full Review

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Eve was fantastic with us and ...

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5 Star Review
UserName

By : 'Liam'
Branch : Mickleover, 15 The Square
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE65

9 Aug 2025
People found this helpful0

Eve was fantastic with us and was a great ... Read Full Review

Comments (0)Was this helpful?:
Property Rent ...

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5 Star Review
UserName

By : 'Imran'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DE23

9 Aug 2025
People found this helpful0

Hannells is fully managing my property last 8+ years. I recently had the rent review my property. Leanna Holmes dealt with the whole process very professionally. I'm happy with her clear communication and dealings. Keep up the good ... Read Full Review

Comments (0)Was this helpful?:
A brilliant experience start ...

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5 Star Review
UserName

UserName

By : 'H'
Branch : Mickleover, 15 The Square
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE3

8 Aug 2025
People found this helpful0

A brilliant experience start to finish. Helpful & friendly staff making the whole process that bit ... Read Full Review

Comments (0)Was this helpful?:
Very ...

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5 Star Review

By : 'Alison'
Branch : Allestree, 18 Park Farm Shopping Centre
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : DE56

8 Aug 2025
People found this helpful

I am very impressed with the service from the team involved with my sale and purchase - Bonnie, Sarah and Kim. They have listened attentively, explained things carefully and communicated well. They have done what they promised and found me a prospective buyer quickly and also found me a property ... Read Full Review

Comments (0)Was this helpful?:
First Class ...

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5 Star Review
UserName

By : 'Chris'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE21

7 Aug 2025
People found this helpful0

From the moment we made first contact until we had our offer accepted, the staff at Hannell's have been superb. While searching a property, we were sent lots of options to look at which was very helpful as we had quite a wide remit so it helped us narrow the search down then when we wanted to view ... Read Full Review

Comments (0)Was this helpful?:
Excellent Service ...

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5 Star Review
UserName

UserName

By : 'Anita'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24

6 Aug 2025
People found this helpful0

Very happy with the service we received from the staff at the Alvaston branch, from our first appointment to receiving an offer on our property, the communication was excellent, keeping us up to date with viewings and processes, they could not have done anymore us. Particular shout out to Eliza, ... Read Full Review

Comments (0)Was this helpful?:
Excellent, best customer ...

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5 Star Review
UserName

By : 'E'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Sold price : £154000
Would you recommend ? : Yes
Postcode : DE24

6 Aug 2025
People found this helpful0

Excellent, best customer service, polite, friendly , helpful and respectful team ... Read Full Review


Comments on Agent Fees

The best agency in the UK. Thanks so much for everything you have done.

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Thank you to the whole ...

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5 Star Review
UserName

By : 'Jade'
Branch : Alvaston, 27 Shardlow Road
Services : Sales (As a Buyer)
Would you recommend ? : No

6 Aug 2025
People found this helpful0

All of the Alvaston team have been brilliant but I’d like to give a special shoutout to Eliza answering all of my many questions. Nothing was too much trouble! Thank you making this process a lot less ... Read Full Review

Comments (0)Was this helpful?:
No issues. A smooth letting ...

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5 Star Review
UserName

By : 'PeteY'
Branch : Lettings Chellaston, 17a High Street
Services : Letting (As a Owner)
Rent PCM : £859
Would you recommend ? : Yes
Postcode : DE23

5 Aug 2025
People found this helpful0

No issues. A smooth letting of our property. Much ... Read Full Review

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20 Meadowlark ...

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5 Star Review
UserName

By : 'Karen'
Branch : Chaddesden, 513-515 Nottingham Road
Services : Letting (Property Management)
Would you recommend ? : No

4 Aug 2025
People found this helpful0

Excellent service. Staff very informative and good at keeping us up to date with the ... Read Full Review

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1 - 20 of 3632 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 10/2/2024, 6:09:51 AM by allAgents

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