Hanlon Clark
4.4/5, 92 reviews
89% recommended
88% sales valuation accuracy
100% sales fee satisfaction
78% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

Local professional sales and letting agency operating in south Lanarkshire and surrounding areas with offices in both Hamilton and Strathaven we are best placed to sell and Let your property all round North and South Lanarkshire and across central Scotland. Honesty, integrity and great customer service are not words normally ... show more Local professional sales and letting agency operating in south Lanarkshire and surrounding areas with offices in both Hamilton and Strathaven we are best placed to sell and Let your property all round North and South Lanarkshire and across central Scotland. Honesty, integrity and great customer service are not words normally associated with Estate Agents but that's what we want to change .

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 100% £52,000 £128,000
Lettings 78% 67% £375 £795
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 6 25 4 27 0 7 0 0 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Total Joke...”

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Apr 19,2019
Minithumbdown
By: 'Grumpy'
Apr 19,2019
6 people found
this helpful
As a Landlord, Hanlon Clark were constantly late in paying rents and only did so after having to chase them every month. All my tenants complained about the lack of any business ethics and customer care is not within their vocabulary. They could certainly write ...
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“Unprofessional and uninterested...”

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Aug 12,2018
Minithumbdown
By: '"L"'
Aug 12,2018
6 people found
this helpful
Completely unprofessional company with little or no interest in rental tenants. Wait a ridiculous amount of time to have any repairs done, even emergency repairs. Only way to contact them with an emergency out with office hours is email. Only return calls or emails when ...
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“Friendly and approachable, brilliant service...”

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Jun 28,2018
Minithumbup
Jan
By: 'y'
Jun 28,2018
1 people found
this helpful
I have recently used Hanon Clark to market my property in Strathaven and the service and feedback from Jan and the team was always good there approach is friendly and they were always very punctual at phoning back to give feedback on viewings and following ...
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Comment on agent fees
Good
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“Stay away Donna doesn't pay landlord rent to you without ......”

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Jun 16,2017
Minithumbdown
By: 'Alison'
Jun 16,2017
13 people found
this helpful
Stay away Donna doesn't pay landlord rent to you without being hounded every month to pay it!! Shockingly unprofessional...
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Comment on agent fees
Everything is awful
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“Do not use hanlon Clark I let my flat out & ......”

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Jun 13,2017
Minithumbdown
By: 'X'
Jun 13,2017
12 people found
this helpful
Do not use hanlon Clark I let my flat out & rent is constantly late, I've checked for 6 months with client & rent is paid on time (bank statements prove this). I would strongly never use or advise this agent, every time I've tried to contact them ...
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“Please note this is NOT Hemmings Hanlon Clark but Hanlon ......”

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Apr 20,2017
Minithumbdown
By: 'Stevie'
Apr 20,2017
7 people found
this helpful
Please note this is NOT Hemmings Hanlon Clark but Hanlon Clark. Because of late payments continually to me as a Landlord, I hesitated moving to Hemmings Homes when Craig Hemmings started his own Company, but I am so glad I did, no more late payments ...
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Comment on agent fees
Relatively competitive
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“rented a property through this agency never agin would I ......”

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Mar 31,2017
Minithumbdown
By: 'Unhappy'
Mar 31,2017
10 people found
this helpful
rented a property through this agency never agin would I use them very little contact with them for the full period I was in the flat check out cleaning fees are astronomical and completely overcharged me I also asked repeatedly for a breakdown and im ...
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Comment on agent fees
n/a
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“Unfortunately they are 100% unprofessional, letting my property through them and ......”

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Feb 01,2017
Minithumbdown
By: 'Unhappy'
Feb 01,2017
6 people found
this helpful
Unfortunately they are 100% unprofessional, letting my property through them and ran into the following problems: - frequently ignore emails - twice in 6 months they simply forgot to pay forward my rent payment - quarterly inspection documented in the agreement was not performed - 2 months after ...
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“Rented a property through HHC for over two and a ......”

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Jun 25,2016
Minithumbdown
By: 'Bilsdean'
Jun 25,2016
6 people found
this helpful
Rented a property through HHC for over two and a half years. Initially, inspections were carried out regularly then this fizzled out and was fairly sporadic. Notified them of some issues with the property during the last six months or so of tenancy (external repairs & ...
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What agent could do to change your mind?
N/A
Attached Filesnbsp;
Comment on agent fees
N/A
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“I used this agent for approximately 1 year initially no problems ......”

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Jul 13,2015
Minithumbdown
By: 'Gayle'
Jul 13,2015
6 people found
this helpful
I used this agent for approximately 1 year initially no problems however several months later rent began to be paid to myself late. I was advised that there was only one person that deals with rent and they were on holiday so I was told I ...
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What agent could do to change your mind?
After a year of one to many problems with the agent there was nothing they could have done. Also they were unwilling to improve and would advise that certain staff would benefit from training in customer relations.
Attached Filesnbsp;
Comment on agent fees
For the service provided I feel the fees were too high.
Was this helpful? Yes

“Quick responses, effective problem solving, overall good customer service.Had ......”

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Apr 14,2015
Minithumbup
By: 'Agnes'
Apr 14,2015
0 people found
this helpful
Quick responses, effective problem solving, overall good customer service. Had no problems with the agency, unlike the others, they didn't charge us for every little thing, renting from them was a very positive experience. Can highly recommend this company....
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“My initial contact with the company was a house appointment ......”

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Mar 20,2015
Minithumbup
Jan
By: 'Kevin'
Mar 20,2015
0 people found
this helpful
My initial contact with the company was a house appointment with Craig Hemmings. He didnt at any time give me the Hard Sell and walked me through the full selling process and freely discussed the full fees which he assured me had no hidden extras.(...
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Comment on agent fees
As given at initial discussion. No hidden extras.....
Was this helpful? Yes

“I was very happy with the service I received, all ......”

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Feb 19,2015
Minithumbup
By: 'Mrs'
Feb 19,2015
0 people found
this helpful
I was very happy with the service I received, all staff were pleasant and very helpful. updating me on a daily basis with any progress on the property. I would like to say thank you and well done, property sold in 3 weeks. Stephanie Hogg and ...
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“Used to advertise and find prospective tenants. Stephanie has been ......”

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Feb 19,2015
Minithumbup
By: 'Mrs'
Feb 19,2015
0 people found
this helpful
Used to advertise and find prospective tenants. Stephanie has been my main point of contact and she has been fantastic. Always professional, friendly and helpful. The tenants feel they can approach and trust her and so do I, which makes renting my property easier....
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“Was really satisfied will the quality of service I recieved. ......”

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Feb 16,2015
Minithumbup
By: 'Brian'
Feb 16,2015
0 people found
this helpful
Was really satisfied will the quality of service I recieved. I was kept informed and advised at different stages of process on what was the best way to promote property. A property I thought would be on the market for a while, but was happy ...
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“Great service all round from Hemming Hanlon Clark.Stephanie hogg ......”

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Feb 13,2015
Minithumbup
By: 'Claire'
Feb 13,2015
0 people found
this helpful
Great service all round from Hemming Hanlon Clark. Stephanie hogg in particular has been very helpful and always responded quickly when we reported any problems with our property. All staff are friendly and helpful....
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“Having dealt with Stephanie from the start of the letting ......”

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Feb 13,2015
Minithumbup
By: 'Gordon'
Feb 13,2015
0 people found
this helpful
Having dealt with Stephanie from the start of the letting process with Hemmings , I have found Stephanie to be punctual, knowledgeable and understanding . Having dealt with other Estate Agents , what stands out for me compared to others is that she is proactive, easily reachable and ...
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“these two staff members have emailed and helped with any ......”

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Feb 12,2015
Minithumbup
By: 'charlene'
Feb 12,2015
0 people found
this helpful
these two staff members have emailed and helped with any questions that I have needed asked. any problems they have done there best to have it sorted for me if it is able to do so. Stephanie was very helpful with what was to happen ...
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“Stephanie Hogg was very helpful with the letting of my ......”

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Feb 06,2015
Minithumbup
By: 'CC'
Feb 06,2015
0 people found
this helpful
Stephanie Hogg was very helpful with the letting of my flat. She arranged the viewing and always kept me up to date with the goings on and gave me advice on the prospective tenants....
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Comment on agent fees
Fine.
Was this helpful? Yes

“I put my flat up for let through HHC at ......”

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Feb 06,2015
Minithumbup
By: 'Neil'
Feb 06,2015
0 people found
this helpful
I put my flat up for let through HHC at the end of November 2014. Before Christmas I had my first tenant in the flat. This was a remarkable achievement given that the property market is notoriously quite around Xmas. Stephanie Hogg has been my main ...
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Comment on agent fees
The agents fees are highly competitive.
Was this helpful? Yes

“I had no problem with all my dealings with your ......”

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Feb 05,2015
Minithumbup
By: 'Gerald'
Feb 05,2015
0 people found
this helpful
I had no problem with all my dealings with your company ,my only complaint was with the for sale sign if it wasnt upside down or on the ground it could be seen properly,and one time it was reading back to front .As this ...
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“All members of staff have been extremely helpful in the ......”

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Oct 29,2014
Minithumbup
By: 'JohnGStewart'
Oct 29,2014
0 people found
this helpful
All members of staff have been extremely helpful in the sale of the property, keeping informed along every step of the way and keeping us assured when initially little interest in the property. Nothing has been too much trouble for the staff and have dealt ...
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Comment on agent fees
the buyer was advised of our minimum acceptable price and the agent never once suggested we reduce that price and gained the full price we wanted
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“As shown above , I dealt with Craig Hemmings direct ,& found ......”

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Oct 21,2014
Minithumbup
By: 'Marie'
Oct 21,2014
0 people found
this helpful
As shown above , I dealt with Craig Hemmings direct ,& found him to be very polite & went above & beyond what I thought was required of an Estate Agent. He found a buyer before the property went onto the market & materialised in a sale within a few ...
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By: Craig Hemmings
Oct 21, 2014
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Thanks Marie for taking time to review the service you received from Hemmings Hanlon Clark, I am glad you were happy with the service you received and we appreciate you recommending us to other people. Kind regards Craig ...

“I had a very positive experience with Hemmings Hanlon Clark. ......”

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Oct 20,2014
Minithumbup
By: 'Cheryl'
Oct 20,2014
0 people found
this helpful
I had a very positive experience with Hemmings Hanlon Clark. Craig was extremely helpful and informative when he visited me at my property to take picture of the house. The girls in the office were great - they were always cheery on the phone and ...
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By: Craig
Oct 21, 2014
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Hi Cheryl Thanks for taking the time to review the service you received from Hemmings Hanlon Clark, your feedback is important to us and we are delighted you were happy with the full sales process. Craig ...

“Stephanie was great so helpful anytime I needed her. Answered ......”

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Oct 11,2014
Minithumbup
By: 'Michelle'
Oct 11,2014
0 people found
this helpful
Stephanie was great so helpful anytime I needed her. Answered any question I had about the house and all the way through. Very pleasant and made my exoteric ante of buying our first home so easy. Thanks Stephanie :)!...
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“Saw the advert for Millgate Road online & Stephanie Hogg has ......”

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Jun 24,2014
Minithumbup
By: 'Danielle'
Jun 24,2014
0 people found
this helpful
Saw the advert for Millgate Road online & Stephanie Hogg has since then being very helpful with everything, we are looking forward to our new home & cant thank Stephanie enough for all her help. Excellent service....
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“What a service!! We can not fault Hemmings Hanlon and ......”

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Jun 13,2014
Minithumbup
By: 'The'
Jun 13,2014
0 people found
this helpful
What a service!! We can not fault Hemmings Hanlon and Clark at all. In our eyes they are second to none. We have been through the mill with perhaps more well know agents who promised us the world and delivered us nothing. From the very ...
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By: Steph Girvan
Jun 13, 2014
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Hi Vic, Thanks ever so much for taking the time to share your experience with us. Glad you found the service helpful and had no problems. If you need anything in the future you know where to find us. I wish you all the luck in the world for going forward. It was an honor to sell your property. Thanks again and All the best. Kind regards Steph Girvan ...

“After initial introduction to Donna, who advised me of charges, ......”

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May 20,2014
Minithumbup
Donna
By: 'A'
May 20,2014
0 people found
this helpful
After initial introduction to Donna, who advised me of charges, services offered as an agent and generally assured me that a tenant would be found. Then spoke mostly with Stephanie, who was very helpful and kept me up to date with the letting of my ...
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“As a landlord we require a tenant find only service ......”

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May 15,2014
Minithumbup
By: 'Debra'
May 15,2014
0 people found
this helpful
As a landlord we require a tenant find only service and are quite specific in our requirements. We found Hemmings Hanlon Clark to be very professional, they kept us updated about viewings and feedback and at all stages of the tenant application process. The staff ...
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“Stephanie was polite, friendly, helpful and professional. She was always ......”

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May 13,2014
Minithumbup
By: 'kyle'
May 13,2014
0 people found
this helpful
Stephanie was polite, friendly, helpful and professional. She was always available and provided me with all the information I required. Stephanie also recommended a solicitor that was extremely professional and saved me money. I couldn't ask for more....
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By: Steph Girvan
May 13, 2014
View all comments (1)
Hi Kyle Thank you for the review and glad you were happy with the service provided. I wish you all the best in your new home and for the the future. If there is anything else you need just call or email. Thanks again. Kind Regards Steph Girvan ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:34 AM 29/07/2016 by donna hanlon

Awards won by Hanlon Clark

Regional Awards won by Hanlon Clark

Individual Branch Awards


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