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Hamptons International provides a wide range of established and efficient property-related services.
 
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Properties for sale
Properties for rent
Sep 15,2016
Minithumbup
By:
Sep 15,2016
0 people found
this helpful
We met Alan last year when he showed us few properties in East Dulwich, he kept following up with us for almost a year and sending us new properties for rent, then he showed us few new ones when we decided finally to rent a house in this area, he was very honest with us, he understood exactly what we were looking for and he didn't west our time in showing us what we don't need, finally we decided to rent the first house that Alan showed us in Therapia Road. Latter on, Alan and Harriet followed u...
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Was this helpful? Yes
Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
this helpful
Dear Hamptons, I wanted to write this review to thank Alan and Harriet for their professional, sincere and efficient service in securing a family to rent out home in West Dulwich. Having worked with many estate agents through the years, I was very impressed by the work ethic and sincerity in dealing with the move appreciate we too as owners we moving abroad and had a lot of paperwork to deal with. The tenants secured by Alan and Harriet have proven to be excellent and we are extremely happy with...
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What agent could do to change your mind?
Good market rate.
Comment on agent fees
Good market rate.
Was this helpful? Yes
Jun 03,2016
Minithumbdown
By:
Jun 03,2016
0 people found
this helpful
Avoid like the plague! Hamptons are an absolute nightmare to deal with. We have rented our current flat for 4 years which is managed by Hamptons. Last year when we renewed our contract it was on the basis that items within the flat were replaced, and parts of the flat were repaired. A year later we are still waiting and have given up trying. Not sure what our landlord is paying them to manage but he certainly isn't getting his moneys worth, and the items that needed to be repaired are now in w...
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What agent could do to change your mind?
Over priced - god knows what our landlord is paying them to manage as they have done nothing and are impossible to get hold of.
Comment on agent fees
Over priced - god knows what our landlord is paying them to manage as they have done nothing and are impossible to get hold of.
Was this helpful? Yes
Apr 24,2016
Minithumbdown
By:
Apr 24,2016
1 people found
this helpful
They lie, collude against their own tennants with landlords evict to raise prices and they sell you details to anyone who will buy them. Worst property agents I have ever had the displeasure of encountering....
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What agent could do to change your mind?
Bad
Comment on agent fees
Bad
Was this helpful? Yes
By: Michael Quinn - Branch Manager
Apr 25, 2016
View all comments (1)
I am really sorry you feel this way, please can I have your details in order to get in contact with you?....
Apr 08,2016
Minithumbup
By:
Apr 08,2016
1 people found
this helpful
Alan and Harriet were extremely professional, thorough and supportive in helping us let our house on Half Moon Lane. We live abroad and it was very reassuring to know they were there taking care of things for us....
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What agent could do to change your mind?
Competitive in the area
Comment on agent fees
Competitive in the area
Was this helpful? Yes
Mar 20,2016
Minithumbdown
By:
Mar 20,2016
1 people found
this helpful
This is by miles the most unprofessional agency I have ever had to deal with. I acted as a landlord with Hamptons to lease out my apartment and below are some of the mistakes they made: 1 - Failed to refund us money owed 6 months after the lease came to an end (I've had to email several times asking for this) 2- Charging us for cleaning fees which the Agency agreed would be picked up by the tenant (after the flat was left in a filthy state) 3- Continue to address their correspondence to my tax a...
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Was this helpful? Yes
Dec 02,2015
Minithumbup
By:
Dec 02,2015
1 people found
this helpful
My wife and I were looking for comfortable rental accommodation near to the downsize house we were buying in Dulwich. We had already lost two fairly suitable properties because of delays with the exchange of contracts on our old house. Alan Van came up with an ideal property, a maisonette with two bedrooms and a small room suitable for an office, and most importantly, a lock-up garage to store our overflow possessions such as garden furniture, tools etc. Mr Van kept the property for us until we ...
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Was this helpful? Yes
Nov 23,2015
Minithumbup
By:
Nov 23,2015
1 people found
this helpful
Annabel exhibited an energy that I didn't see from any other agent. I felt as if she was continually looking at prospective properties on my behalf and took a personal interest in making sure that the spec fitted my lifestyle. Indeed, the property on which I have now agreed is a perfect fit for my lifestyle albeit I may not have recognised this for myself. Annabel gave me the nudge I needed but in her usual positive, enthusiastic style. I believe she is an asset to the Agency....
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Was this helpful? Yes
Jul 20,2015
Minithumbup
By:
Jul 20,2015
1 people found
this helpful
Very professional and diligent service resulted in us getting a tenant very quickly at the price range we were looking at....
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What agent could do to change your mind?
fees commensurate with service and fully deserved
Comment on agent fees
fees commensurate with service and fully deserved
Was this helpful? Yes
May 20,2015
Minithumbdown
By:
May 20,2015
2 people found
this helpful
I spoke to these Agents on 3 separate occasions and emailed them a week after each telephone call to confirm my request for them to manage my property. I have not received a response to all 6 communications over a period of a month. Why would I have them manage my property if they can't get the common courtesies right? If my Tenant has a problem how can I trust the Agent to follow up on the problem as they haven't responded to my 6 communications?...
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What agent could do to change your mind?
Respond to at least one of my six communications.
Was this helpful? Yes
May 13,2015
Minithumbup
By:
May 13,2015
1 people found
this helpful
We've used Hamptons Muswell Hill to sell our two bedroom flat in Muswell Hill. All Hamptons personnel were extremely helpful and professional. They've secured the offer and have put lots of effort to make sure the transaction goes smoothly to exchange and completion. Overall, I would highly recommend Hamptons....
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Was this helpful? Yes
Apr 15,2015
Minithumbdown
By:
Apr 15,2015
1 people found
this helpful
We were buying a property through this agent, we had our offer accepted, we were assured no more viewings would take place on the property, we received the memorandum of sale with no mention it would be continued to be marketed. Four days later we received a phone call from them to say they had shown some more people around and received a higher offer, had put it forward to vendor, and asked what did we want to do?! They were not apologetic, show no remorse, very unprofessional, broke the prope...
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Was this helpful? Yes
Mar 24,2015
Minithumbup
By:
Mar 24,2015
0 people found
this helpful
We recently had the worst experience ever renting through another estate agency and were left in a very awkward situation. We had the good fortune of finding another beautiful house to let via Hamptons and i don't have enough words to say what a good experience it has been. Charlotte Rose from Hamptons was on hand all the time to give us advice and support, knowing our difficulties previously, she went far above and beyond what she had to do, helped us secure a lease at the lovely new property, ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 19,2015
Minithumbup
By:
Mar 19,2015
0 people found
this helpful
We Found Alex to be highly due diligent and extremely knowledgable of the area, she even recommended a lovely restaurant that we went to for lunch. We did not take a property through Her Unfortunately but she was very friendly and helpful and would recommend as an agent....
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Was this helpful? Yes
Mar 18,2015
Minithumbup
By:
Mar 18,2015
0 people found
this helpful
Alex was a pleasure to deal with. She was very timely in communication and kept me informed about the letting process etc.....
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What agent could do to change your mind?
This is my first time renting in the UK - agents fees are generally high and its hard to justify the fees but it seems to be industry standard.
Comment on agent fees
This is my first time renting in the UK - agents fees are generally high and its hard to justify the fees but it seems to be industry standard.
Was this helpful? Yes
Mar 11,2015
Minithumbup
By:
Mar 11,2015
0 people found
this helpful
Short term let. Having been left in a state of panic following the breakdown of negotiations with another agency, Alex was refreshing to deal with. We had signed contracts, payments had been made within 24 hours of initially contacting her and the Landlord was overseas. We had moved in within 5 days and that time included a weekend! Great communication and a pleasure to deal with. Thanks Alex...
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Was this helpful? Yes
Mar 03,2015
Minithumbup
By:
Mar 03,2015
0 people found
this helpful
Ben Dickinson (Fleet branch of Hamptons International) is tenacious, attentive, polite but most of all was aware of exactly what sort of property we were looking for and did not give up until he found it. He listens! I cannot recommend him highly enough. As an estate Agent - as good as it gets. 5 stars....
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Was this helpful? Yes
Dec 11,2014
Minithumbdown
By:
Dec 11,2014
0 people found
this helpful
Given completly wrong information about how much income we needed to be able to rent this house. 2 weeks from christmas and 6 months pregnant with a 2 year old, i paid them £500 to do referencing and take the house off the market. After we failed referencing, which they knew would happen, they then refused to give us any sort of refund. We got called liars. We needed a guarantor as we didn't earn enough between us, we were told our guarantor would only have to earn enough to make up the diffe...
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What agent could do to change your mind?
Not conned me out of £500 2 weeks before christmas while 6 months pregnant!
Was this helpful? Yes
By: Jodie Pickles
Dec 11, 2014
View all comments (2)
Hamptons International provide all prospective tenants with a guide on the rental process, along with a referencing criteria to ensure the process is fully transparent and affordability can be assess before the referencing procedure is commenced. We are naturally disappointed that Laura believes this was not clearly stated on this occasion, however a full refund was actioned to ensure no financial loss was incurred.....
Nov 24,2014
Minithumbdown
By:
Nov 24,2014
5 people found
this helpful
Over the 18 months of our tenancy, we were passed from person to person at Hamptons, each more incompetent than the last. During the handover between property management, weeks would pass with our emails going unanswered. They offered us absolutely no support when our landlord reneged on our contract, or when he refused to return our deposit. Months of cajoling were needed to get simple works done. We were accused of underpaying our rent, when in fact their accounts team had forgotten (!) abo...
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Was this helpful? Yes
Oct 13,2014
Minithumbdown
By:
Oct 13,2014
2 people found
this helpful
I instructed Hamptons because of Ruth Fletcher - things changed when she retired in July. When I dis-instructed them at the beginning of October, I was told I had had 39 viewings. I doubt this figure but if it is correct many were done without my knowledge and I have never received feedback from this number of people. In fact, I have always had to chase up any feedback. I only had one offer since June which fell through at the last moment due to the buyers not being given full property info...
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What agent could do to change your mind?
Richard Day could have been less aggressive and rude and just done his job in order to secure a sale. The others in the office had always been friendly if somewhat distracted at times. I needed my estate agents to work for their client and help me at this very stressful time. They chose not to.
Was this helpful? Yes
By: RichardDay
Oct 13, 2014
View all comments (1)
There are always two sides to any situation, but from our part we accept that Hamptons would not describe the property as a 3 bedroom property, as it was deemed that we would be mis-describing the property's accommodation as one bedroom was downstairs leading from the kitchen, furthermore I accept I did advise the client not to reduce the Guide Price, as the viewing numbers were consistent and we are not in the habit of forcing prices down.....
Sep 02,2014
Minithumbdown
By:
Sep 02,2014
3 people found
this helpful
As an estate agent you would think Hamptons would understand better than anyone the stress and work that renters go through at the beginning and end of their tenancy agreement.... Not Hamptons! When I moved into my property the flat was filled with broken pots smashed picture frames, dirty laundry and dangerous electrical equipment. All of which was all documented on my inventory listed so that I was unable to depose of these items without permission. It took over a month for Hamptons to arra...
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Was this helpful? Yes
Jul 23,2014
Minithumbdown
By:
Jul 23,2014
4 people found
this helpful
Please avoid this agent as a tenant at all costs. We had the same experience as another reviewer on this site in that they booked the checkout day later than needed so as to get an extra day's rent from us, we only realised this when they sent us the bill. Their recommended cleaners charge exorbitant fees, we paid £275 for a small two bedroom flat. An investigation into their insistence that you use their cleaners may reveal some dodgy practices. The admin fees are also exorbitant and the thr...
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Comment on agent fees
Exhorbitant
Was this helpful? Yes
Jul 13,2014
Minithumbup
By:
Jul 13,2014
0 people found
this helpful
We have been very impressed with all the ongoing help, information and, above all, patience given by the above staff including Tania Dorey and Nigel Gammon who helped us achieve a satisfactory sale of our lovely home, despite a lot of hard work on their part. We will have no hesitation in recommending them to anyone wanting to sell their property in the future. They are a class apart! Thank you all so much - we will miss you!!...
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Was this helpful? Yes
Jul 09,2014
Minithumbdown
By:
Jul 09,2014
7 people found
this helpful
DO NOT touch this estate agents with a barge pole! They are money grabbing lying thieves. My property manager has changed three times throughout my short tenancy as they obviously cannot stand to work there themselves. Half way through my tenancy, I changed my joint tenant and was presented with a list of charges up to £500 to do so. When I questioned this, they reduced it to £0 as they couldn't back the charges up. At the end of my tenancy, I asked to leave my tenancy early only if new...
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Comment on agent fees
Made up and unjustified. Extremely extravagant.
Was this helpful? Yes
Jun 16,2014
Minithumbdown
By:
Jun 16,2014
3 people found
this helpful
For the second time, I arranged to view a property with Hamptons but no one turned up. No phone call, and no apology? On the first occasion Nov 29th 2013, they failed to show. Second occasion June 14th 2014. Highly unprofessional. This is not rocket science, just basic service? Landlords and tennants should NOT use their lettings service....
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What agent could do to change your mind?
Actually turn up to the viewing
Was this helpful? Yes
Jun 16,2014
Minithumbdown
By:
Jun 16,2014
4 people found
this helpful
We bought a house recently through the Liphook branch. Overall despite a few minor issues with the process, we felt Hamptons were okay. However on the day of completion, we were called to say the property would be vacant and cleaned by 2pm. We went to collect the keys and the previous owners had not gone (and did not go until 4.30!) And the house had been left in a bad state and pretty dirty. I informed the estate agent straight away after feeling distressed on the day and I received no reply. ...
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What agent could do to change your mind?
Been professional and acknowledged our complaint.
Was this helpful? Yes
May 30,2014
Minithumbup
By:
May 30,2014
1 people found
this helpful
Having just exchanged contracts on the sale of my Grandfathers home I wanted to take a moment to share my thoughts on my experience in dealing with the staff at Hamptons namely Mel and Scott. I hope that this can be shared with other local people when making the decision of who to market their property with. Wigmore House has been a part of our family for many years, and as you may expect it has been very emotional for all of us involved. I should point out that I work in estate agency myse...
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Was this helpful? Yes
Mar 03,2014
Minithumbup
By:
Mar 03,2014
0 people found
this helpful
I recently instructed Hampton as one of my letting agents for my house in Kelso Place, South Kensington. Judging from the results produced by all agents, Hampton came up top of the league with active viewings, excellent regular update on their progress, and finally secured the best offer. If you are looking for an effective agent in South Kensington, London, Hampton is highly recommended!...
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Was this helpful? Yes
Jan 21,2014
Minithumbdown
By:
Jan 21,2014
2 people found
this helpful
We went to hamptons after riding a motorcycle around the world. We are well funded professionals who where looking to rent as we wanted to set up our own business now we where back in the UK. At the beginning the sales team seemed great, we had some very specific questions including - Is there safe motorcycle parking for motorcycles (we had 2 high value bikes) and if we got a dog was it allowed. We looked at the property and i asked if the parking area was secure and if they had had any th...
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Was this helpful? Yes
Jan 21,2014
Minithumbdown
By:
Jan 21,2014
2 people found
this helpful
After one month speaking through e-mail and telephone to this branch informing them about the date we would like to start to let, our pets, etc we finally arranged a viewing to 3 potential Properties. The bad attendance immediately started when we arranged the viewing. They made us go back and forward with the time/date available making my wife call me and them a few times in the same day until they let us know they could finally make it. After 5 minutes and leaving the 1st house, we were told...
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What agent could do to change your mind?
No. The Agent could have been truthful, respectful, professional, ethic, etc
Was this helpful? Yes



Review statistics

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Awards won by Hamptons International

Individual Branch Awards

Firm rankings




1st Floor, 10 Eastcheap Aldgate, London EC3M 1HF
(6)
Branch
31 High Street, Alton GU34 1AW
(3)
Branch
32 Gay Street, Bath BA1 2NT
(0)
show all branches (88)
Branch
10 Burkes Parade, Beaconsfield HP9 1NN
(2)
Branch
27 High Street, Broadway WR12 7DP
(0)
Branch
The Old Town Hall Market Square, Buckingham MK18 1NJ
(0)
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29 Station Avenue, Caterham CR3 6LB
(0)
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27 East Street, Chichester PO19 1HS
(0)
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67-71 Castle Street, Cirencester GL7 1QD
(0)
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The Old Bakery Market Place, Deddington OX15 0SE
(0)
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251 High Street, Dorking RH4 1YA
(2)
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145 High Street, Epsom KT19 8EH
(0)
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51 High Street, Esher KT10 9RQ
(5)
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4 Castle Street, Farnham GU9 7HS
(0)
Branch
171-173 Fleet Road, Fleet GU51 3PD
(2)
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52-53 London Road, Gloucester GL5 2AD
(0)
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Baverstock House 93 High Street, Godalming GU7 1AL
(1)
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The Old Red Lion, 62 High Street, Great Missenden HP16 0AU
(0)
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2 Chertsey Street, Guildford GU1 4HD
(0)
Branch
20 High Street, Haslemere GU27 2HJ
(0)
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14 Hart Street, Henley on Thames RG9 2AU
(0)
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26a Carfax, Horsham RH12 1EE
(1)
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82 Church Road, Hove BN3 2EB
(0)
Branch
40 High Street, Kingston upon Thames KT1 1HL
(0)
Branch
10 The Square, Liphook GU30 7AH
(1)
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Aldermary House 15 Queen Street, London EC4N 1TX
(0)
Branch
97-99 Upper Street, London N1 0NP
(2)
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87 Upper Street, London N1 0NP
(0)
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9 Heath Street, London NW3 6TP
(0)
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21 Heath Street, London NW3 6TR
(1)
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99 St. John's Wood Terrace, London NW8 6PL
(0)
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41 Shad Thames, London SE1 2NJ
(0)
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12 Red Post Hill, London SE21 7BX
(5)
Branch
134 Fulham Road, London SW10 9PY
(0)
Branch
252 Upper Richmond Road, London SW14 8AG
(2)
Branch
Hampton House High Street, London SW19 5BA
(0)
Branch
50 Belgrave Road, London SW1V 1RQ
(4)
Branch
27-31 The Pavement, London SW4 0JE
(2)
Branch
301 Westbourne Grove, London W11 2QA
(1)
Branch
4c Praed Street, London W2 1JX
(1)
Branch
251 Chiswick High Road, London W4 4PU
(4)
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8 Hornton Street, London W8 4NW
(2)
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11-13 Queen Street, Maidenhead SL6 1NB
(3)
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20 High Street, Marlborough SN8 1AA
(0)
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43 High Street, Marlow SL7 1BA
(0)
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58 Northbrook Street, Newbury RG14 1AH
(0)
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257 Banbury Road, Oxford OX2 7HN
(0)
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1-4 The Plain, Oxford OX4 1AS
(2)
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The Old Chapel Bisley Street, Painswick GL6 6QQ
(0)
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8 The Quadrant, Richmond TW9 1BP
(0)
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114 High Street, Rickmansworth WD3 1AQ
(0)
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21 Station Road, Rickmansworth WD3 1QP
(0)
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6 Broomhall Buildings Chobham Road, Sunningdale SL5 0DU
(0)
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18-20 London Road, Tunbridge Wells TN1 1DA
(0)
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26 High Street, Weybridge KT13 8AB
(0)
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72 High Street, Winchester SO23 9DA
(0)
Branch
52 High Street, Windsor SL4 1LP
(2)
20 The Mall Branch
20 The Mall, London W5 2PJ
(0)
Banbury
44 Market Place , Banbury OX16 5NW
(0)
Branch
105 Promenade, Cheltenham GL50 1NW
(4)
Branch
184 Upper Richmond Road, Putney SW15 2SH
(5)
Bristol
80 Queens Road, Bristol BS8 1QU
(0)
Chichester - PO19 1LZ
35 North Street, Chichester PO19 1LZ
(0)
Gerrards Cross
34 Packhorse Road, Gerrards Cross SL9 7DG
(15)
Haywards Heath
28 Broadway, Haywards Heath RH16 3AL
(19)
Muswell Hill
256 Muswell Hill Broadway, London N10 3SH
(2)
Office 10
93 High Street, Godalming GU7 1AL
(0)
Office 11
62 High Street, Great Missenden HP16 0AU
(0)
Office 12
3 Tunsgate, Guildford GU1 3QT
(0)
Office 19
5 West Street, Slough SL7 2LS
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Office 21
216 Banbury Road, Oxford OX4 1AS
(8)
Office 25
Station Approach, West Byfleet KT14 6NG
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Office 29
18/21 Cavaye Place, London SW10 9PT
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Office 3
18 Sheep Street, Burford OX18 4LS
(0)
Office 32
15 Queen Street, London EC4N 1TX
(2)
Office 35
193 New Kings Road, London SW6 4SS
(2)
Office 39
168 Brompton Road , London SW3 1HW
(0)
Office 40
77 South Audley Street, London W1K 1JG
(0)
Office 45
100 St Johns Wood Terrace, London NW8 6PL
(0)
Office 47
High Street, London SW19 5BA
(1)
Office 48
Hill Avenue, Amersham HP6 5BG
(1)
Office 7
8 Chertsey Street , Guildford GU1 4HD
(0)
office-60
32 Grosvenor Square , London W1K 2HJ
(1)
Salisbury
54 Castle Street, Salisbury SP1 3TS
(0)
Sloane Square Branch
7 Lower Sloane Street, London SW1W 8AH
(1)
St Albans
2 High Street, St Albans AL3 4EL
(2)
Stanmore
37-41 Church Road, Stanmore HA7 4AA
(0)
Taunton
16 The Crescent, Taunton TA1 4EB
(0)

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