“Lack of communication...”
2 Star Review
Jun 30,2021
By:
'Tracey'
Jun 30,2021
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: RG31
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £900
Postcode: RG31
1
people found
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Viewed a property, estate agent said he would get back to me but never did, lack of communication!
Property also was very unappealing...
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“I had a good experience with Hamlet Homes, th......”
5 Star Review
Jun 08,2021
By:
'Matthew James'
Jun 08,2021
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £650
Postcode: RG1
3
people found
this helpful
I had a good experience with Hamlet Homes, they were courteous and thoughtful whilst showing me around different rooms. The professionalism was great. They did what they said they would do which helped during these difficult times. Thank you hamlet team....
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3
people found
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“Hamlet Homes were a good choice for good qual......”
5 Star Review
May 05,2021
By:
'Arnav'
May 05,2021
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: RG31
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £900
Postcode: RG31
5
people found
this helpful
Hamlet Homes were a good choice for good quality rooms something that not a lot of other agents offer. I found a very nice room at a good price where I am happy with and happy with the people I live with. I recommend hamlet ...
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5
people found
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“Thank you Hamlets for showing me so many diff......”
5 Star Review
Jan 27,2021
By:
'Ryan'
Jan 27,2021
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £650
Postcode: RG1
8
people found
this helpful
Thank you Hamlets for showing me so many different variations and choices in accommodation. Hamlets where able to give me a room which fitted exactly to what I was looking for. The attention to details was amazing....
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8
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“I am renting a room through hamlet homes from......”
5 Star Review
Apr 24,2020
By:
'Luigi'
Apr 24,2020
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £700
Postcode: RG1
6
people found
this helpful
I am renting a room through hamlet homes from last x2 years. There service is excellent. Any maintenance issues are dealt quickly. Emergency service is really good. Cleaning service is good. I would recommend hamlet homes to all my friends....
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6
people found
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“I wish I can give no star at all. If you ever......”
1 Star Review
Mar 06,2020
By:
'Xiaonan'
Mar 06,2020
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: No
Postcode: RG1
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £695
Postcode: RG1
3
people found
this helpful
I wish I can give no star at all. If you ever wants to live in Reading and want to be alive, Avoid Hamlet Homes because they will make you wanna rip their hearts out to fill the hole that's been leaking drain water from ...
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3
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“Arrogant and unskilled staff who will try to ......”
1 Star Review
Feb 28,2020
By:
'Erin'
Feb 28,2020
Branch: Reading, 78 Oxford Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: RG1
Branch: Reading, 78 Oxford Road
Lettings (Prospective customer)
Postcode: RG1
4
people found
this helpful
Arrogant and unskilled staff who will try to take advantage of anyone who does not know or does not stand for their rights.
Definitely, the manager and senior admin staff need training on recent legislation and enforcement to act lawfully from Trading Standards....
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4
people found
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“WORST AGENCY IN READING...”
1 Star Review
Mar 06,2019
By:
'Anonymous'
Mar 06,2019
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: RG2
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £700
Postcode: RG2
3
people found
this helpful
WORST AGENCY in Reading, First they charge commission for every service, but their after service is very poor. They don't treat their customers nicely at all, Also once you check out the property they will charge plenty of amount randomly which is non deniable.
They ...
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Comment on agent fees
VERY BAD
3
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1 Star Review
Feb 28,2019
By:
'Anonymous'
Feb 28,2019
Branch: Reading, 78 Oxford Road
Services: They manage our building
Would you recommend?: No
Postcode: RG1
Branch: Reading, 78 Oxford Road
They manage our building
Postcode: RG1
6
people found
this helpful
I called hamlet homes in Reading to let them know that my mother had passed away because she was the land lady of one of the Propertys they manage. Gary was very rude and abrupt to me on the phone his tone of voice was ...
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6
people found
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1 Star Review
Jan 14,2019
By:
'Meh'
Jan 14,2019
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: No
Postcode: RG30
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £500
Postcode: RG30
2
people found
this helpful
Throughout my numerous dealings with this branch, I felt like each and every one of them was just simply rude and unreliable. They were very much being the typical estate agents giving the big one. However, they never came true to their promises. I would ...
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Comment on agent fees
Okay
2
people found
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“Worst estate agent I've ever dealt with...”
1 Star Review
Oct 23,2018
By:
'Drz1846'
Oct 23,2018
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG2
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Postcode: RG2
2
people found
this helpful
Hamlet homes is run by a bunch of clowns that have no idea what they are doing. They do not accept calls, take months to replace a TV even though it's a part of the contract, do not replace the kitchen door handle for weeks ...
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Comment on agent fees
Ridiculous/comical.
2
people found
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1 Star Review
Sep 04,2018
By:
'Very'
Sep 04,2018
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: No
Postcode: RG30
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £475
Postcode: RG30
2
people found
this helpful
Worst estate agents I have ever come across. Literally do not know what they do all day as they never answered any calls or emails from myself or my other housemates. We spent our lives going back and form from their office and even then ...
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Comment on agent fees
Bad. Bills not included.
2
people found
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“Unprofessional, rude and disgusting...”
1 Star Review
Aug 04,2018
By:
'D'
Aug 04,2018
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG6
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Postcode: RG6
2
people found
this helpful
If I could give '0' stars, I would. I had the most awful experience with this estate agent. When I had a question/problem with something regarding my contract, one of the agent was very very rude to me even though I was speaking ...
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2
people found
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“The staff are friendly and efficient. I was moved in ......”
5 Star Review
Dec 06,2017
By:
'Jamie'
Dec 06,2017
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG31
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Postcode: RG31
18
people found
this helpful
The staff are friendly and efficient. I was moved in within 3 days, something which didn't seem possible with other agents, Hamlets accommodated me within a very short space of time which meant I didn't have to spend a fortune on hotel accommodation....
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18
people found
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“If it was possible to give 0 start we would. The ......”
1 Star Review
Nov 29,2017
By:
'Disgusted'
Nov 29,2017
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG2
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Postcode: RG2
7
people found
this helpful
If it was possible to give 0 start we would. The most rude, unprofessional, incapable landlords we have ever come across. The house was in no fit state to live in when we first moved in and not much has changed since! All they care about ...
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7
people found
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“I wouldn't even give them one star. Just rude. I ......”
1 Star Review
Nov 02,2017
By:
'Upset'
Nov 02,2017
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG20
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Postcode: RG20
11
people found
this helpful
I wouldn't even give them one star. Just rude. I went into the office with a problem and she kept putting her hand and finger in my face to shut me up even though we were having a calm conversation. And then she could not ...
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Comment on agent fees
In regards to the house the fees are adequate. In regards to the estate agents service they provide, the fees are outrageously over priced.
11
people found
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“I am really happy with hamlet homes services. They were ......”
5 Star Review
Nov 02,2017
By:
'Navjot'
Nov 02,2017
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: RG31
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: RG31
20
people found
this helpful
I am really happy with hamlet homes services. They were really good and always helped, actioned all issues quickly. All team is helpful and polite. Highly recommended to all....
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Comment on agent fees
Good
20
people found
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“The most unprofessional and corrupt agency I've had the misfortune ......”
1 Star Review
Jun 22,2017
By:
'Amy'
Jun 22,2017
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG2
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Postcode: RG2
9
people found
this helpful
The most unprofessional and corrupt agency I've had the misfortune to come across.
After checking out of the property and signing the relevant check out forms to receive my deposit back in full, Hamlet Homes declared two days after I had vacated the property that ...
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9
people found
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“Incompetent and unprofessional, and a chore to deal with from ......”
1 Star Review
Jun 20,2017
By:
'James'
Jun 20,2017
Branch: Reading, 78 Oxford Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: RG2
Branch: Reading, 78 Oxford Road
Lettings (Prospective customer)
Postcode: RG2
8
people found
this helpful
Incompetent and unprofessional, and a chore to deal with from start to finish. I intended to rent a room in a shared property from Hamlet Homes (Reading), but I had to withdraw my application before signing a tenancy agreement and moving in due to unforeseen ...
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8
people found
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“Hamlet homes is great company. I had a great experience ......”
5 Star Review
Dec 28,2016
By:
'Samita'
Dec 28,2016
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £650
Postcode: RG1
24
people found
this helpful
Hamlet homes is great company. I had a great experience during my stay in a ensuite room property close to the town centre. All Staff is helpful specially Sonia who is always very helpful and a gentle lady. She had done my check in on ...
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24
people found
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“Awful! Awful experience. Hamlet Staff/Housing are not worth the ......”
1 Star Review
Nov 29,2016
By:
'N.A'
Nov 29,2016
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG1
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Postcode: RG1
6
people found
this helpful
Awful! Awful experience. Hamlet Staff/Housing are not worth the hassle. Lack of customer service, communication, ownership of issue and slow to act on issues. Disgusting service - worst have ever experienced. Worst Estate Agents that I have experienced in 6 years. Please do not make ...
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6
people found
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“Hamlet Homes have been impressive. Really professional. The communication was ......”
5 Star Review
Nov 24,2016
By:
'Professional'
Nov 24,2016
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG2
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Postcode: RG2
31
people found
this helpful
Hamlet Homes have been impressive. Really professional. The communication was clear, they listened to what I wanted when I was first looking for accommodation, and since living in the property, they have responded quickly to any issues or questions I've had. Dan and Gary particularly ...
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Comment on agent fees
Fine
31
people found
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“On the phone they were lovely and accommodating at first. ......”
2 Star Review
Nov 17,2016
By:
'Anonymous'
Nov 17,2016
Branch: Reading, 78 Oxford Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: RG6
Branch: Reading, 78 Oxford Road
Lettings (Prospective customer)
Postcode: RG6
6
people found
this helpful
On the phone they were lovely and accommodating at first. I had booked a viewing and it was fine but I was emailed to say it was cancelled twenty minutes before and just told to call the office and rearrange. I was happy to do ...
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Comment on agent fees
N/a
6
people found
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“NO STARS AS COMPLETELY USELESS! What a shambles of an ......”
1 Star Review
Sep 07,2016
By:
'Rob'
Sep 07,2016
Branch: Westcliff-on-Sea, 319 London Road
Services: Lettings (as a Landlord)
Rent PCM: £820
Would you recommend?: No
Postcode: SS11
Branch: Westcliff-on-Sea, 319 London Road
Lettings (as a Landlord)
Rent PCM: £820
Postcode: SS11
5
people found
this helpful
NO STARS AS COMPLETELY USELESS! What a shambles of an Agency - do not go near these people! Although some of the staff members are good, they have their hands completely tied by their seemingly arrogant and uncaring owner. The Agents have received monies from ...
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5
people found
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“Cheap agency fees and very transparent with all fees,..no ......”
5 Star Review
Aug 24,2016
By:
'SW'
Aug 24,2016
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: RG
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £650
Postcode: RG
33
people found
this helpful
Cheap agency fees and very transparent with all fees,..no hidden fees. Quick with responses. I would highly recommend Hamlet Homes. Thank you for all your help....
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33
people found
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“It's a shame that with the amount of phonecalls and ......”
1 Star Review
May 23,2016
By:
'Cheryl'
May 23,2016
Branch: Westcliff-on-Sea, 319 London Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SS0
Branch: Westcliff-on-Sea, 319 London Road
Lettings (as a Landlord)
Postcode: SS0
2
people found
this helpful
It's a shame that with the amount of phonecalls and emails to hamlet homes they seem to brush us off with the neighbours continued extreme loud music and allow it to carry on and not put things in place. No one has been to the ...
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2
people found
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“My 6 months stay was comfortable. All my housemates were professions ......”
4 Star Review
Mar 08,2016
By:
'Victor'
Mar 08,2016
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG30
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Postcode: RG30
35
people found
this helpful
My 6 months stay was comfortable. All my housemates were professions all as agent said during viewing. Quiet and well maganed property by them. Check In and check out were comfortable. During check out I met agent Ryan at the property and all went smoothly. Everything ...
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35
people found
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“Staff is really helpful.Couple of Maintenence issues raised by ......”
5 Star Review
Mar 02,2016
By:
'Armad'
Mar 02,2016
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG2
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Postcode: RG2
35
people found
this helpful
Staff is really helpful.Couple of Maintenence issues raised by me during my stay which were dealt promptly.Good service....
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35
people found
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“I've rented with many agents over the years. Ignoring Hamlet's ......”
1 Star Review
Nov 02,2015
By:
'Bob'
Nov 02,2015
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: RG2
Branch: Reading, 78 Oxford Road
Lettings (as a Tenant)
Rent PCM: £700
Postcode: RG2
9
people found
this helpful
I've rented with many agents over the years. Ignoring Hamlet's bad reviews and going with them was my biggest mistake.
Before moving in:
Appointments not kept too - I was waiting 45mins for my rep to get back from a viewing.
Contracts all over the ...
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What agent could do to change your mind?
Lots of fees for everything. I've never paid to leave a property before. Then like I've said before, you can't charge a tenent for an inventory and then not carry it out. Mine was as if the place was new, when there were obvious signs of damage and wear. It never did get updated, even though I re-typed it all for them...
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Comment on agent fees
Lots of fees for everything. I've never paid to leave a property before. Then like I've said before, you can't charge a tenent for an inventory and then not carry it out. Mine was as if the place was new, when there were obvious signs of damage and wear. It never did get updated, even though I re-typed it all for them...
9
people found
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“Hamlet Homes! Fantastic, they rented my property within 3 days and ......”
5 Star Review
Sep 15,2015
By:
'Robert'
Sep 15,2015
Branch: Reading, 78 Oxford Road
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, 78 Oxford Road
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: RG1
33
people found
this helpful
Hamlet Homes! Fantastic, they rented my property within 3 days and I could not be happier! The tenants they found are wonderful and I could not promote the company enough! Staff are so diligent with their paperwork and communications! Thank you Justin and co!...
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Comment on agent fees
Hamlet Homes fees are very justified and satisfactory! They are very competitive in their pricing, not the cheapest but high quality, but not the expensive either.
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people found
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