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    Luke
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    Branch manager
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    Justin
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    Andy Shaw
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    Claire Graham
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    Elizabeth Kellett
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    n.a
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    Sonia
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    Gary
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    Tesh Patel
Company Name:Hamlet HomesBrief Profile:Hamlet Homes is a national company with offices in Reading, Southend and Warrington offering sales, lettings, property management.

Our 16 years of heritage me
Read full description...Company Name:Hamlet HomesBrief Profile:Hamlet Homes is a national company with offices in Reading, Southend and Warrington offering sales, lettings, property management.

Our 16 years of heritage means a great deal to us, but it’s the future that we're focussed on. That’s why we are one of the strongest names in the property business, doing what is best for our clients and making sure the vast range of advice we offer enhances their future prosperity.

Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof.

Hamlet Homes has always used computer and internet technology, however the company's main strength is the genuinely warm, friendly and professional approach which we offer all of our clients.

So, if you want professional help and advice on all aspects of moving home please contact us on the above number or call into our office.
Hamlet Homes

Website not available

Properties for Sale
Properties to Rent

“ Fantastic experience... ”

Apr 16,2018
Minithumbdown
Andy Shaw
By: 'Natasha Kane'
Apr 16,2018
1 people found
this helpful
This is the first time I have rented a property on my own as a single parent and this company was the best place I could have gone with could say a bad word about them...
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Was this helpful? Yes
Mar 13,2018
Minithumbup
Andy Shaw
Tesh Patel
By: 'NEIL'
Mar 13,2018
1 people found
this helpful
I do not often write reviews but feel the service we have received from Hamlet Homes is deserving of a few words. We were very hesitant about choosing our first rental property however Hamlet Homes are a true credit to the industry. From the start ...
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Comment on agent fees
Excellent value in comparison to other letting agents
Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Jamie'
Dec 06,2017
4 people found
this helpful
The staff are friendly and efficient. I was moved in within 3 days, something which didn't seem possible with other agents, Hamlets accommodated me within a very short space of time which meant I didn't have to spend a fortune on hotel accommodation....
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Was this helpful? Yes
Dec 05,2017
Minithumbdown
By: 'Qaisar'
Dec 05,2017
1 people found
this helpful
* There main weapon to rob you (and this is what they LITERALLY do) is a almost 200-page contract which you supposed to read in 5-min and then sign in their office. You expect it to be a common sense document, well you are in their ...
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Comment on agent fees
Highest Price for Lowest service
Was this helpful? Yes
Nov 29,2017
Minithumbdown
Sonia
Gary
By: 'Disgusted'
Nov 29,2017
2 people found
this helpful
If it was possible to give 0 start we would. The most rude, unprofessional, incapable landlords we have ever come across. The house was in no fit state to live in when we first moved in and not much has changed since! All they care about ...
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Was this helpful? Yes
Nov 02,2017
Minithumbdown
Sonia
By: 'Upset Tenant'
Nov 02,2017
8 people found
this helpful
I wouldn't even give them one star. Just rude. I went into the office with a problem and she kept putting her hand and finger in my face to shut me up even though we were having a calm conversation. And then she could ...
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Comment on agent fees
In regards to the house the fees are adequate. In regards to the estate agents service they provide, the fees are outrageously over priced.
Was this helpful? Yes
By: Gary Johal
Nov 04, 2017
View all comments (1)
Thank you for your review. We take physical allegations very seriously and would ask you to come forward with your identity. The office is fully equipped with CCTV cameras and anything of such nature would have been recorded on our system (we have checked and cannot find any contentious incident having taken place at the offices). We are perplexed by your review which sounds like a hoax as we do not manage any properties in the RG20 area of Reading. Unless you come forward with your name, we can ...
Nov 02,2017
Minithumbup
Sonia
By: 'Navjot'
Nov 02,2017
8 people found
this helpful
I am really happy with hamlet homes services. They were really good and always helped, actioned all issues quickly. All team is helpful and polite. Highly recommended to all....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 22,2017
Minithumbdown
By: 'Amy'
Jun 22,2017
5 people found
this helpful
The most unprofessional and corrupt agency I've had the misfortune to come across. After checking out of the property and signing the relevant check out forms to receive my deposit back in full, Hamlet Homes declared two days after I had vacated the property that ...
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Was this helpful? Yes
Jun 20,2017
Minithumbdown
By: 'James G'
Jun 20,2017
5 people found
this helpful
Incompetent and unprofessional, and a chore to deal with from start to finish. I intended to rent a room in a shared property from Hamlet Homes (Reading), but I had to withdraw my application before signing a tenancy agreement and moving in due to unforeseen ...
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Was this helpful? Yes
May 11,2017
Minithumbup
Elizabeth Kellett
By: 'KSMITH7'
May 11,2017
4 people found
this helpful
I recently moved into a property managed by Hamlet Homes. I found their service to be really easy and transparent. The communication at every stage was good. I would recommend them....
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Comment on agent fees
In line with the market
Was this helpful? Yes
Apr 18,2017
Minithumbup
Elizabeth Kellett
Andy Shaw
By: 'Lucy'
Apr 18,2017
7 people found
this helpful
Happy happy happy Thank you to all the team at hamlet homes and special thanks to Elizabeth for her ongoing and supportive guidance throughout the renting process from start to finish we have felt important and valued clients. We have received the keys today and ...
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Comment on agent fees
Great affordable and clear pricing
Was this helpful? Yes
Mar 28,2017
Minithumbup
Andy Shaw
Elizabeth Kellett
By: 'Wayne & Nanette'
Mar 28,2017
6 people found
this helpful
I cannot say a bad word about the team at Hamlet. Absolutely outstanding service from start to finish. You made the whole process that much easier and nothing was too much trouble. A big thanks to Andy, Elizabeth and Claire From Wayne & Nanette...
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Comment on agent fees
Charge a lot less than a lot of other agents in the area
Was this helpful? Yes
Jan 14,2017
Minithumbup
Elizabeth Kellett
By: 'Megan crawford'
Jan 14,2017
6 people found
this helpful
A fantastic company to rent a property with. Fab communication, even when bombarded with question. After a nightmare few months renting a property through somewhere else, hamlets have answered all questions perfect and put my mind at rest that it will be a breeze renting ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 28,2016
Minithumbup
By: 'Samita'
Dec 28,2016
12 people found
this helpful
Hamlet homes is great company. I had a great experience during my stay in a ensuite room property close to the town centre. All Staff is helpful specially Sonia who is always very helpful and a gentle lady. She had done my check in on ...
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Was this helpful? Yes
Dec 07,2016
Minithumbup
Elizabeth Kellett
By: 'MichalT'
Dec 07,2016
7 people found
this helpful
The application process was very quick and smooth, had absolutely no problems except one: fob key I was given for the property front door did not work, however after calling the property agent, within 15 minutes an agent came and personally handed me a replacement key. ...
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Was this helpful? Yes
Nov 29,2016
Minithumbdown
By: 'N.A'
Nov 29,2016
5 people found
this helpful
Awful! Awful experience. Hamlet Staff/Housing are not worth the hassle. Lack of customer service, communication, ownership of issue and slow to act on issues. Disgusting service - worst have ever experienced. Worst Estate Agents that I have experienced in 6 years. Please do not make ...
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Was this helpful? Yes
Nov 24,2016
Minithumbup
By: 'Professional & Impressive'
Nov 24,2016
18 people found
this helpful
Hamlet Homes have been impressive. Really professional. The communication was clear, they listened to what I wanted when I was first looking for accommodation, and since living in the property, they have responded quickly to any issues or questions I've had. Dan and Gary particularly ...
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Comment on agent fees
Fine
Was this helpful? Yes
Nov 21,2016
Minithumbup
Elizabeth Kellett
By: 'Louise'
Nov 21,2016
7 people found
this helpful
From the moment I viewed the property right up to receiving my keys I received an excellent service. All of my questions we promptly answered and concerns addressed. The entire process was quick and smooth. The staff are friendly, proffessional and very helpful. I am ...
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Was this helpful? Yes
Nov 17,2016
Minithumbdown
By: 'Anonymous'
Nov 17,2016
5 people found
this helpful
On the phone they were lovely and accommodating at first. I had booked a viewing and it was fine but I was emailed to say it was cancelled twenty minutes before and just told to call the office and rearrange. I was happy to do ...
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 19,2016
Minithumbup
By: 'Dóra'
Oct 19,2016
3 people found
this helpful
The agency is alright. They manage the initial process quickly and straightforwardly. The property is ok, not a moving castle but perfectly suitable for my current needs. I'm fully satisfied with the price/quality ratio. Recommended for young people, entry professionals. The maintenance works are ...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 09,2016
Minithumbdown
By: 'Anonymous'
Sep 09,2016
6 people found
this helpful
Please avoid at all costs. It really is not worth the hassle. Right from the first phone call, the board, dreary manner of the assistant informed me there was just one day and one time and absolutely no other time they could view. I was ...
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Comment on agent fees
Poor, I never like an agent that charges a check in fee in addition to an admin fee.
Was this helpful? Yes
By: Anonymous
Sep 09, 2016
View all comments (2)
Thank you for your comment. I am more than happy to discuss this on a public platform. What I love most about your assessment of me is you could not be further from the truth. I have dealt with some unbelievably kind, helpful and responsive estate agents in the past who went above and beyond the call of duty. I had only dealt with one (now two) poorly run, unmannerly and incompetent agents where it seems their only objective is to generate money and compromise on customer experience. It is just ...
Sep 07,2016
Minithumbdown
By: 'Rob'
Sep 07,2016
4 people found
this helpful
NO STARS AS COMPLETELY USELESS! What a shambles of an Agency - do not go near these people! Although some of the staff members are good, they have their hands completely tied by their seemingly arrogant and uncaring owner. The Agents have received monies from ...
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Was this helpful? Yes
Aug 24,2016
Minithumbup
By: 'SW'
Aug 24,2016
21 people found
this helpful
Cheap agency fees and very transparent with all fees,..no hidden fees. Quick with responses. I would highly recommend Hamlet Homes. Thank you for all your help....
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Was this helpful? Yes
May 23,2016
Minithumbdown
Luke
Branch manager
By: 'Cheryl'
May 23,2016
2 people found
this helpful
It's a shame that with the amount of phonecalls and emails to hamlet homes they seem to brush us off with the neighbours continued extreme loud music and allow it to carry on and not put things in place. No one has been to the ...
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Was this helpful? Yes
Mar 08,2016
Minithumbup
By: 'Victor'
Mar 08,2016
23 people found
this helpful
My 6 months stay was comfortable. All my housemates were professions all as agent said during viewing. Quiet and well maganed property by them. Check In and check out were comfortable. During check out I met agent Ryan at the property and all went smoothly. Everything ...
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Was this helpful? Yes
Mar 02,2016
Minithumbup
By: 'Armad'
Mar 02,2016
24 people found
this helpful
Staff is really helpful.Couple of Maintenence issues raised by me during my stay which were dealt promptly.Good service....
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Was this helpful? Yes
Feb 16,2016
Minithumbup
Andy Shaw
By: 'PeterR'
Feb 16,2016
10 people found
this helpful
The room was 5 stars, service was fine as well. When we needed the agents help once to solve some fire alarm issues they handled it well....
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Was this helpful? Yes
Feb 11,2016
Minithumbup
By: 'Patricia'
Feb 11,2016
10 people found
this helpful
Hamlet Homes have managed my property for the last few years. As a landlord it has always been re-assuring to me to know that I can leave every aspect of managing my property in very capable hands. The staff at Hamlet Homes are friendly, efficient ...
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Comment on agent fees
Good. Very competitive. I pay less with Hamlet than with my previous agent.
Was this helpful? Yes
Nov 02,2015
Minithumbdown
By: 'Bob'
Nov 02,2015
8 people found
this helpful
I've rented with many agents over the years. Ignoring Hamlet's bad reviews and going with them was my biggest mistake. Before moving in: Appointments not kept too - I was waiting 45mins for my rep to get back from a viewing. Contracts all over the ...
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What agent could do to change your mind?
Lots of fees for everything. I've never paid to leave a property before. Then like I've said before, you can't charge a tenent for an inventory and then not carry it out. Mine was as if the place was new, when there were obvious signs of damage and wear. It never did get updated, even though I re-typed it all for them...
Attached Files
Comment on agent fees
Lots of fees for everything. I've never paid to leave a property before. Then like I've said before, you can't charge a tenent for an inventory and then not carry it out. Mine was as if the place was new, when there were obvious signs of damage and wear. It never did get updated, even though I re-typed it all for them...
Was this helpful? Yes
By: Hamlet Homes
Nov 02, 2015
View all comments (1)
Good afternoon Mark, Thank you for your review. As always with these review sites it is very easy to get carried away and portray the agent as being completely useless. In most cases it isn't true instead an exaggerated version of the truth. We are sorry you felt you needed to over exaggerate your grievances rather than coming to us directly and discussing. We aim to provide the highest quality of service and whilst we do appreciate this doesn't always go smoothly, for one reason or ano ...
Sep 15,2015
Minithumbup
Justin
By: 'Robert'
Sep 15,2015
21 people found
this helpful
Hamlet Homes! Fantastic, they rented my property within 3 days and I could not be happier! The tenants they found are wonderful and I could not promote the company enough! Staff are so diligent with their paperwork and communications! Thank you Justin and co!...
read full review
Comment on agent fees
Hamlet Homes fees are very justified and satisfactory! They are very competitive in their pricing, not the cheapest but high quality, but not the expensive either.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 2 17 12 0 0 0 0 0 2

Agent Fees

all our fees are listed on our website as follows.
Tenant fees: http://www.hamlethomeswarrington.co.uk/pages/tenants
Landlord fees: http://www.hamlethomeswarrington.co.uk/pages/landlords
Last updated at 10:51 AM 23/01/2018 by Manoj Patel

Complaints Procedure

No procedure set.
Last updated at 10:51 AM 23/01/2018 by Manoj Patel

Awards won by Hamlet Homes

Individual Branch Awards

Warrington, WA1


Firm Widgets

My widgets

Office 1
78 Oxford Road, Reading RG1 7LJ
(20)
Warrington
G5, Warrington Business Park, Warrington WA2 8TX
(13)
Westcliff-on-Sea
319 London Road, Westcliff-on-Sea SS0 7BX
(2)


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