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    Justine Matthews
  • Toby Parkinson
    Toby Parkinson
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    Jan Vidal
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    Nadia Carri
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    Philip Brindley
  • Rav Singh
    Rav Singh
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    Julia Herbert
  • Matthew Harlow
    Matthew Harlow
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    juliette Matthews
  • Tracy Gibson
    Tracy Gibson
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    Craig OConnell
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    Amy French
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    Stephen Clements
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    Craig
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    Cai Harrold
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    Mitch Moth
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    Serena Brennan
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    Craig O Connell
Hamilton Chess (Windsor) Ltd is one of the leading Berkshire estate agents. Based in the historic town of Windsor, Hamilton Chess is an independent estate agent dealing with a wide variety of resident Read full description...Hamilton Chess (Windsor) Ltd is one of the leading Berkshire estate agents. Based in the historic town of Windsor, Hamilton Chess is an independent estate agent dealing with a wide variety of residential properties in and around the local area.
Nov 29,2016
Minithumbup
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Nov 29,2016
Featured Review
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Matthew is a lovely man, my husband organised a viewing by himself. There was no problem in Matthew organising a second viewing of the property so that I could have a look around. The process was effortless and any information that we required was given as quickly possible. More than happy with our experience with Hamilton chess and Matthew as an agent....
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Nov 29,2016
Minithumbup
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Nov 29,2016
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Just moved to the area, glad I found out about Hamilton Chess. They dealt with things in a timely and professional manner. They were upfront from the start about costs and always provided a speedy response to questions. Requests were handled on an individual basis, none of the 'that's not company policy' lines. Some of the questions they must have been asked 1000 times were always answered. Matthew was a pleasure to deal with, always informative and even if he wasnt around one of his team p...
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Comment on agent fees
Agents need to earn a living as well, the fees were acceptable
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Oct 19,2016
Minithumbup
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Oct 19,2016
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I've been using Hamilton Chess to let my apartment for nearly ten years. They offer a professional, friendly service with good customer communications, They are highly recommended....
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Comment on agent fees
A fair price for the service provided.
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Sep 27,2016
Minithumbup
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Sep 27,2016
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Matthew was very quick in arranging a viewing of a flat to rent and given that I had to move in in 5 days ensured that he did all he could to get the paperwork sorted out in time for me to move in. He was efficient, very professional and knowledgeable about the business and I would not hesitate to recommend him to other prospective clients. Deborah...
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Comment on agent fees
Good.
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Sep 22,2016
Minithumbup
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Sep 22,2016
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Thanks to Hamilton Chess Windsor for the sale of our house this summer, they were very honest and thorough from the start and everything went so smoothly. The advice they gave us was very accurate they know the market very well and we certainly would recommend them. Their consultative, non pushy style really sets them apart from other agencies....
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Comment on agent fees
Good , competitive and fair
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Jun 29,2016
Minithumbup
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Jun 29,2016
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We recently sold and bought a property in the Windsor area. For the sale of our property we did not work with Hamilton Chess. Despite the fact we were not contracting both my partner and myself were hugely impressed by the professionalism, dedication and integrity from Rav Singh and his team. Unlike other agents we felt Rav allowed us to view properties at our own pace and he gave us some really good advice. Also during the process of the sale and purchase of properties we felt Rav went the ex...
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Jun 23,2016
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Jun 23,2016
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A great estate agency. Could not rate the team highly enough and very happy with the seamless service they provided. Made the process of selling my property as easy as it could be. Highly recommend....
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Comment on agent fees
Good
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Jun 20,2016
Minithumbup
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Jun 20,2016
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Hamilton Chess provided a friendly and professional service from both the letting and sales personnel, providing honest market knowledge and responding quickly to queries....
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Comment on agent fees
Agency fees compare well with the competition
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May 09,2016
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May 09,2016
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Excellent service from start to finish, particularly from Stephen. The whole team drove the sale forward and always responded promptly to my messages and queries. They exceeded my expectations and I would have no hesitation in recommending them....
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Comment on agent fees
Good value for money.
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Apr 28,2016
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Apr 28,2016
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Very impressed with the service provided by Matthew. Despite us having numerous questions before and after the move-in he was very patient and reassured us throughout the entire process. Unlike a lot of sales people nowadays he wasn't pushy to close a deal and has been excellent with any follow up questions after we moved in....
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Comment on agent fees
Agency fees were in line with what we had expected to pay.
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Apr 27,2016
Minithumbup
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Apr 27,2016
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Through each step of the letting process Matthew was invaluable in keeping me in the loop and what the next actions were. Even after moving in and having an issue with the heating Matthew took it upon himself to investigate the issue and resolve it. Mathew is a true professional who has a great can do attitude....
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Comment on agent fees
Ideally I would have preferred not to pay a fee on a managed tenancy but I guess its the same for each agency
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Apr 14,2016
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Apr 14,2016
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Hamilton Chess of Windsor were excellent in their support of our recent house purchase. Although we were the purchasers of the house I felt that they still put our considerations as a key priority. They kept us constantly updated on the progress and ensured that the sale went through by the required deadline even going above and beyond the normal working practice to achieve this. Both Stephen Clements and Rosy Kaur demonstrated excellent customer service skills and nothing was too much trouble f...
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Comment on agent fees
Not known
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Apr 13,2016
Minithumbup
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Apr 13,2016
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From the start Matthew was very friendly and professional, he gave us all the details we needed and has been very quick in responding to any queries we have had. We were kept updated throughout the whole process of signing the contracts and kept in the loop with regards to the work that was required....
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Comment on agent fees
as expected
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Apr 11,2016
Minithumbup
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Apr 11,2016
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Stephen and Rav were brilliant. Stephen in particular gave me real confidence that the property would be sold, especially when a sale fell through. The comparison between hardings (shocking) and HC is like the pound shop versus waitrose (both being the same price). HC got me more viewings in a week than hardings did in 3 months....
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Comment on agent fees
Standard fee and did additional support with no mention of extra costs
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Apr 04,2016
Minithumbup
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Apr 04,2016
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Always helpful and available when you need extra information or viewing. We went through the all process with Hamilton Chess and Dezrez mortgage - very happy....
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Apr 04,2016
Minithumbup
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Apr 04,2016
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Hamilton Chess is knowledgable and friendly .Queries and information are dealt with quickly and efficiently. The overall service is reliable and professional....
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Comment on agent fees
Good
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Feb 19,2016
Minithumbup
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Feb 19,2016
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An extremely pleasant experience letting out our property with Hamilton Chess! Everything was handled perfectly and they found us a tenant very quickly. Mitch and Matthew were great to deal with! Will definitely use Hamilton Chess again....
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Dec 21,2015
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Dec 21,2015
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I would highly recommend Hamilton Chess as agents in Windsor, they were very knowledgable about the area and responded to our initial enquiries very promptly. Toby Parkinson in particular went above and beyond in helping us secure a local builder when remedial work was required as a result of a survey, and was key in keeping the chain moving towards completion and always kept us informed. Thank you!...
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Dec 08,2015
Minithumbup
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Dec 08,2015
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Hamilton Chess understood our housing requirements immediately. Both agents we dealt with were very friendly and helpful thoughout the process of buying our first property. We would definitely use Hamilton Chess again....
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Dec 07,2015
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Dec 07,2015
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I contacted Hamilton Chess when I wanted to find a new private tenant for my rental property, I found them to be thorough, professional and courteous, within several days of the property going to market we had an offer of the full rental price from a superb tenant. I found their own fees to be very competitive, I was extremely happy with the service I have received and 3 months on from my new tenant moving in I am still completely satisfied with the service Hamilton Chess continue to provide, I ...
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Comment on agent fees
I was offered a very competitive rate and am completely happy with the fees I pay Hamilton Chess.
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Nov 07,2015
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Nov 07,2015
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We bought a property through Hamilton Chess and they are now our letting agents. I must say the service we received through the purchase was excellent. We dealt with Toby Parkinson and Rav Singh. Toby was extremely helpful at all times. We now let the property and have dealings with Serena Brennan, Mitch Moth and Amy French. This being our first buy to let we couldn't ask for a better service. I would highly recommend them....
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Nov 06,2015
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Nov 06,2015
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Both of the agents have been very helpful and supportive throughout the whole process of finding us the right property and thy have delivered an outstanding and quick service. I'm really pleased with the Windsor branch and the agents definitely deserve a credit for all the hard work they've done for us in order to get the desired property on such short notice. I will definitely be recommending this agency to all my friends and work colleagues who are going to need help in finding the right prope...
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Comment on agent fees
All fees are understandable and reasonable, am really happy with the result and will now have a peaceful mind:)
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Nov 05,2015
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Nov 05,2015
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I have dealt with Hamilton Chess in Windsor for over a year. They are excellent rental agents and i cannot speak highly of Matthew Harlow in the Lettings Department. Matthew has been extremely helpful sorting out my move to a new property, dealing with problems at my current property and making sure things are sorted out swiftly and the transition has gone ahead smoothly. Their rates are very competitive and because of the exemplary service provided by Hamilton Chess, i decided to rent throu...
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Nov 02,2015
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Nov 02,2015
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The whole Hamilton chess team were very open and honest in our dealings with them. They know the local area and market very well and were not pushy at all. There was none of the usual superficial veneer your get from estate agents. They provided some very helpful suggestions and were very warm and professional throughout the buying process. Specifically Rav and Toby went above and beyond their duty to ensure the purchase of the property happened, and have to be commended on not loosing their pr...
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Oct 13,2015
Minithumbdown
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Oct 13,2015
4 people found
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disgusted with hamilton chess's attitude, don't trust them with your money. sale complete ok, but then Hamilton chess put in a bill for a higher percentage charge than we had agreed, unfortunately my solicitor paid it before checking with me. when it was pointed out to them that they had charged more than was agreed in our contract by over a thousand pounds, they acknowledged their mistake and said they would return the money. that was weeks ago. first they claimed their card reader was not wor...
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By: HC
Oct 27, 2015
View all comments (1)
In response to your review Mr Tarsaim Sandhu, we can only apologise for the way you feel. From your comments the sale proceeded to a satisfactory completion, and after an error was made in invoicing, we immediately acknowledged this and then kept you and your solicitor informed of a delay and in doing so offered a payment by cheque. Unfortunately you chose to send an unnecessarily aggressive email and then to berate the company on this site. A payment was made to your solicitors as soon as we....
Jul 03,2015
Minithumbup
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Jul 03,2015
0 people found
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I cannot recommend Hamilton Chess highly enough. The service I received from Steve, Rav, and the rest of the team was so much better than any other agents I dealt with during my recent experience as a first time buyer. Throughout they did everything they could to be helpful, answering my (many) questions and ensuring the whole sale went through as quickly as possible. This included taking calls out of hours, chivvying along the legal process, as well as providing the occasional shoulder to lean ...
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Jun 08,2015
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Jun 08,2015
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I chose Hamilton Chess after having a less than perfect experience with another agency. I'm pleased to say that Hamilton Chess has not disappointed. They are quick to return emails and service is always professional and friendly. Most recently they rented my home within two days of the current tenants giving notice....
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Jun 04,2015
Minithumbup
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Jun 04,2015
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Hamilton Chess were the agents in charge of my sale and my purchase. I wouldn't hesitate to recommend them. Everyone I dealt with in the company were extremely friendly and professional, although special thanks go to Rav and Cai who went above and beyond the call of duty to help me throughout a challenging process. Thank you for all your hard work Hamilton Chess!...
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Jun 01,2015
Minithumbup
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Jun 01,2015
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Back in August 2014, Matthew and the team at Hamilton Chess St Leonards Rd, helped myself and my wife move into our current flat. I can only say that Matthew was 1st Class! He stuck with us all the way and was at the end of the phone whenever we needed him. And when he couldn't get to the phone the team at Hamilton Chess were the same! No question or concern went unanswered. Matthew thank you! 11/10 and the rest of the team same again 11/10. I highly recommend you all!!!...
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May 26,2015
Minithumbup
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May 26,2015
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Hamilton Chess were courteous throughout, appeared very professional and did not try to dodge my calls. I felt I could trust them and that I was being told the truth, which has not always been the case with other agents. They were normally prompt to appointments and gave enough time to viewings. They took my views and wishes into consideration and did not try to push me in one direction or another, although they were always ready to offer advice. Their price valuation was in line with mine....
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May 19,2015
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May 19,2015
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Overall good. Good communications during the period the property was on the market with regular/useful feedback, quickly found very good tenants, listened to feedback regarding photos, friendly and efficient, reasonable costs. A couple of dropped balls over the two years I have been with them, however, detract from what would otherwise be an excellent score....
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Comment on agent fees
Fair and not complicated with the usual rediculous meaningless misc fees.
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May 07,2015
Minithumbup
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May 07,2015
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This was the second property that I purchased and subsequently let out through Hamilton Chess. I found the sales and letting teams very well co-ordinated. On the sales side Toby Parkinson found the sort of property that I was looking for and dealt will the completion of the formalities very efficiently. The letting team, headed by Tracy Gibson and ablely assisted by Matthew Harlow, Sarena Brennam and Amy French were always ready to help and offer guidance throughout the renovation of the propert...
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May 06,2015
Minithumbup
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May 06,2015
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Matthew was helpful, exceedingly professional and diligent in all areas of the letting process. Would highly recommend Hamilton Chess and the team....
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May 04,2015
Minithumbup
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May 04,2015
0 people found
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I am moving to UK for business and Hamilton Chess has helped me a lot in making the letting as simple as possible and, most important for me, manageable from abroad. They've followed me in every step providing clear instructions and responding quickly to any doubt or query I've had. Absolutely positive experience....
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Apr 26,2015
Minithumbup
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Apr 26,2015
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This was my first experaince as a landlord it appeared to be daunting at first but with Serena Brennan assistance i need not have worried. i was in a unique situation of leasing my property but also moving to another country to live but with Serenas cool and professional manner it all went smoothly. I cant praise the staff at Hamilton Chess enough many thanks to all staff concerned....
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Agent Fees

Our fee structure is competitive in the market place and always best discussed on a market appraisal as to which structure will best suit your needs.
Last updated at 11:30 AM 05/10/2015 by Hamilton Chess (Windsor) Ltd

Complaints Procedure

We are members of N.A.E.A & A.R.L.A and have a complaints recourse procedure through the office manager or if the complaint warrants O.E.A (ombudsman of estate agents)
Last updated at 11:30 AM 05/10/2015 by Hamilton Chess (Windsor) Ltd

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