Hall & Benson
2.3/5, 21 reviews
33% recommended
83% sales valuation accuracy
88% sales fee satisfaction
0% lettings valuation accuracy
17% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 83% 88% £109,000 £190,000
Lettings 0% 17% £450 £825
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 10 4 2 3 0 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Many, many thanks for all your help with the ......”

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Mar 10,2020
Minithumbup
By: 'Valerie'
Mar 10,2020
0 people found
this helpful
Many, many thanks for all your help with the sale of our house. We were very grateful for your willingness to show prospective buyers around yourselves, and for keeping us informed of feedback. Particular thanks go to Gareth, Aliison and Kate for your unfailing support ...
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“I must thank staff at Park Farm branch Allest......”

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Jan 29,2020
Minithumbup
By: 'Jackie'
Jan 29,2020
0 people found
this helpful
I must thank staff at Park Farm branch Allestree especially Tim Bull for his help and support. Tim was always quick to respond to me, he made the whole moving experience a lot easier! Any query I had was quickly and efficiently resolved. Thanks again ...
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“I am disgusted in the way the lettings depart......”

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Jan 15,2020
Minithumbdown
By: 'Helen'
Jan 15,2020
4 people found
this helpful
I am disgusted in the way the lettings department with this company treated me. Taken money with no recipts, false promises, eviction two days before Christmas and lied to repeatedly then hounded to hand keys in early. Left hand doesn't know what right hand is ...
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“I found Hall and Benson were very helpful and......”

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Dec 14,2019
Minithumbup
By: 'Carol'
Dec 14,2019
0 people found
this helpful
I found Hall and Benson were very helpful and effective in finding me appropriate properties to view. Raza Saddiqui was particularly supportive, very patient and understood my own individual needs in regard to my future housing requirements. He was friendly and kind yet very professional....
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By: Robert Liversidge
Dec 15, 2019
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Carol, many thanks for your review on "allAgents". I will ensure that the team in Belper, and Raza in particular are made aware of your very kind observations. Regards, Rob Liversidge, Managing Director, Hall & Benson. ...

“At best: rude. Worst: unprofessional...”

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Oct 14,2019
Minithumbdown
By: 'Ari'
Oct 14,2019
0 people found
this helpful
Decided to get on the housing ladder. Had a meeting with the (independent) mortgage adviser who called back the following week with info about an AIP. Requested written confirmation about it but never heard anything again. Tried calling and e-mail - no response. Visited and ...
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By: Ari Olsen
Nov 06, 2019
View all comments (2)
Hi, I already made a response to this before - I don't know if it came through or not. It was the Alfreton branch. I thought there was one in Ripley as the telephone call on the Friday where I explained my experience and was promised it would be looked into responded within 24 hours came from a Ripley-registered number. I look forward to any response / reply. Thank you. Best regards, Ari ...

“A moving experience...”

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Sep 30,2019
Minithumbup
By: 'Ceri'
Sep 30,2019
0 people found
this helpful
Helen Moulson found us our dream home. She worked tirelessly to ensure we got the house and kept us up to date with every development and was always on hand to answer any queries or questions. Would highly recommend the first class, friendly service we ...
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“rented a house from these guys (which wasnt perfect to ......”

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Jan 26,2019
Minithumbdown
By: 'Curtis'
Jan 26,2019
2 people found
this helpful
rented a house from these guys (which wasnt perfect to start with) but after moving out they decided to find everything they could in order to knock money off of mine and my friends deposit. for example a blind that was shoddily fitted by the ...
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By: Dana
Jan 10, 2020
View all comments (1)
Im having the same problems at the mo. House is awful. Yet on inspection theyre blaming me. It was like it when i got it. I complain about things and months later its still not sorted. Just phoned and the person has blamed me for not chasing it up and then the contractors. Yet i raised a complaint a week ago thats not even on the system.... never their fault. ...

“Hall & Benson Allestree office. Mike Walters helped me through the ......”

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Jan 31,2018
Minithumbup
By: 'L'
Jan 31,2018
1 people found
this helpful
Hall & Benson Allestree office. Mike Walters helped me through the process of putting my house up for sale, including recommending a solictor called D C Law in Stockport who are very good. Using this solicitor made the sale so easy and hassle free. 5 stars. From ...
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Comment on agent fees
Fees were to be as expected
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“Absolute disgusting company. I started my tenancy at number 5 Cosy ......”

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Sep 04,2017
Minithumbdown
By: 'DO'
Sep 04,2017
9 people found
this helpful
Absolute disgusting company. I started my tenancy at number 5 Cosy Flats, Wilmot Street, Heanor with them at the beginning of January 2017 and spent 8 months at the flat ending the tenancy with my final leaving date the 26th August. During my stay there no bins where ...
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“This company is an absolute joke. We have been renting ......”

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Aug 22,2017
Minithumbdown
By: 'Gab'
Aug 22,2017
3 people found
this helpful
This company is an absolute joke. We have been renting our house for over two years and we still have the same leek that we reported nearly two years ago. Now our boiler is giving us problems and it's taking them forever to sort it. ...
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“I have rented from this company. There had been many ......”

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May 17,2017
Minithumbdown
By: 'Annoyed'
May 17,2017
3 people found
this helpful
I have rented from this company. There had been many repairs needed and they don't care to do them after complaining several times. When I vacated they didn't allow for general ware and tair of the property they accused me of not sweeping or washing ...
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“I am selling my house through this branch and the ......”

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May 10,2017
Minithumbup
By: 'Maxine'
May 10,2017
0 people found
this helpful
I am selling my house through this branch and the staff have all been fantastic,keeping me informed about all viewings and feedback,would recommend them to anybody....
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Comment on agent fees
Good all round package
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“I wish you could put no stars on this website!! ......”

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Apr 27,2017
Minithumbdown
By: 'Miss'
Apr 27,2017
0 people found
this helpful
I wish you could put no stars on this website!! Absolutely discusted in the way I have been spoken to by a member of staff at the Allestree branch. Nothing but push and push is into paying the application fee. Told they were refundable when ...
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Comment on agent fees
BAD
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By: Heather Langley
Apr 12, 2019
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THIS company are a joke. The staff are rude they take 150 application fee straight off me and then didnt give me a reason as to why i cant get the house after I explained my situation. Funny that cos I've been offered another house straight away I will be taking this further anyway. But I advise anyone specially renting not to go with this company !! ...

“We have just recently sold our property through Hall and ......”

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Feb 27,2017
Minithumbup
By: 'Andy.'
Feb 27,2017
3 people found
this helpful
We have just recently sold our property through Hall and Benson, the team in Spondon were fantastic from start to finish. We had an awful chain with a few problems along the way but the team at Hall and Benson helped us through without question. ...
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Comment on agent fees
Very good fees especially the all inclusive package we negotiated
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“I thought when I got a call from the selling ......”

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Oct 08,2016
Minithumbdown
By: 'frank'
Oct 08,2016
5 people found
this helpful
I thought when I got a call from the selling agent and was asked `do i want to keep the microwave?I thought I do not need one and said No `what I was not told` is that it was integrated into the Kitchen and ...
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Comment on agent fees
N/A
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“We are current tenants of H+B. Me and my ......”

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Apr 01,2016
Minithumbdown
By: 'EllisFamily'
Apr 01,2016
3 people found
this helpful
We are current tenants of H+B. Me and my family moved towns to be near a good hospital and family for my medical needs, I have had nothing but stress from this company. They do not want to know when it comes to repairs, ...
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What agent could do to change your mind?
My rent I have found compared to others in my are is shocking. We pay an extra 175.00 more than most on our street and they don't have to put up with a house falling apart
Attached Filesnbsp;
Comment on agent fees
My rent I have found compared to others in my are is shocking. We pay an extra 175.00 more than most on our street and they don't have to put up with a house falling apart
Was this helpful? Yes
By: gabriel vlad
Jun 10, 2016
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18 days later still not received my deposit back ...

“Hall & Benson are currently dealing with the sale of my ......”

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Nov 24,2014
Minithumbdown
By: 'Annoyed'
Nov 24,2014
3 people found
this helpful
Hall & Benson are currently dealing with the sale of my property and seem to be spending all of their time pandering to my buyers demands rather than my requirements. The house was sold with no assistance from H&B as we found a buyer before ...
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What agent could do to change your mind?
It would have been appreciated if the agent could have worked on my behalf rather than my buyers as I am the one paying the significant bill for their lack of services and professionalism. Being harassed by a pushy agent because they told everyone involved there was no upward chain when quite clearly there is is unacceptable. Subsequently trying to push the blame onto us despite never having to publish any sales particulars is inexcusable. Taking it upon themselves to contact every solicitor, agent etc in the chain was also highly unprofessional. I will never use Hall & Benson again.
Attached Filesnbsp;
Comment on agent fees
Whilst I believe the levels of fees are around average I certainly do not believe Hall & Benson have done anything to earn their fee. They have simply made a stressful situation worse and are very close to causing the whole chain to collapse.
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“Hall & Benson come and inspect the properties of their occupants ......”

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Apr 17,2014
Minithumbdown
By: 'Disappointed'
Apr 17,2014
3 people found
this helpful
Hall & Benson come and inspect the properties of their occupants every couple of months. They let you know via a letter one week before the date they're coming to look round, and if you can't do the date/wont be home you have to let ...
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What agent could do to change your mind?
The agent should have not gone against our wishes and let themselves into our home unoccupied when it had been agreed that the inspection would have been moved to a later date when we could be there.
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“We veiwed a lot of houses with different estate agents, ......”

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Nov 15,2012
Minithumbdown
By: 'Miss'
Nov 15,2012
1 people found
this helpful
We veiwed a lot of houses with different estate agents, but both properties we veiwed with hall &benson were god awful! The estate agent turned up half an hour late, she was then very pushy, we asked odd questions about the property and she replied ...
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What agent could do to change your mind?
First of all she could of turned up at the time agreed, second actually let us veiw the propefty before foring the agreements and payments upon us. Actually taken the time to know what property she was taking about. So pretty much retrain your staff to actually look like they care?
Attached Filesnbsp;
Was this helpful? Yes
By: Mark Benson
Nov 26, 2012
View all comments (1)
Miss Bradley I am sorry to read your comments. I have tried to find for your details on our system without success. I would like to be able to contact you directly to receive your feedback and thereby allow me to investigate and respond accordingly, would you please contact me to do so. Although with the vagaries of traffic timekeeping is always a challenge for both my team and those we are meeting, we endeavour to maintain contact with viewers if a staff member is delayed to be both courte ...

“i would avoid renting any property with Hall and Benson.......”

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Sep 09,2012
Minithumbdown
By: 'Miss'
Sep 09,2012
2 people found
this helpful
i would avoid renting any property with Hall and Benson.i have rented with quite a few different agents and never had such bad service as i have with H&B. Any repairs you want doing will take them as long as possible to do....
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“They will eagerly take money off of you as soon ......”

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Aug 11,2008
Minithumbdown
By: 'Mr'
Aug 11,2008
3 people found
this helpful
They will eagerly take money off of you as soon as they can for the slightest thing but will take their sweet time fixing anything, it took Hall and Benson over 4 months to fix our boiler each day my heavily pregnant partner had to climb ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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