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Oct 08,2016
Minithumbdown
By:
Oct 08,2016
0 people found
this helpful
I thought when I got a call from the selling agent and was asked `do i want to keep the microwave?I thought I do not need one and said No `what I was not told` is that it was integrated into the Kitchen and worth £300+.I was left with cables and a huge ugly gap in where the `built` in microwave oven once stood. Its Very wrong how this request was put to me via telephone, myself being disabled I could not visit the purchased property at the time as I was struggling to walk so I had to as...
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Apr 01,2016
Minithumbdown
By:
Apr 01,2016
2 people found
this helpful
We are current tenants of H+B. Me and my family moved towns to be near a good hospital and family for my medical needs, I have had nothing but stress from this company. They do not want to know when it comes to repairs, when I looked around and pointed problems out, I was lied to saying either 'we have checked that and its fine' or 'that will be fixed before you move in'. When we moved in a window had been broken (wasn't fixed for 8 weeks!!!) and all the problems promised to be fixed still haven...
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What agent could do to change your mind?
My rent I have found compared to others in my are is shocking. We pay an extra 175.00 more than most on our street and they don't have to put up with a house falling apart
Comment on agent fees
My rent I have found compared to others in my are is shocking. We pay an extra 175.00 more than most on our street and they don't have to put up with a house falling apart
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By: gabriel vlad
Jun 10, 2016
View all comments (1)
18 days later still not received my deposit back....
Nov 24,2014
Minithumbdown
By:
Nov 24,2014
1 people found
this helpful
Hall & Benson are currently dealing with the sale of my property and seem to be spending all of their time pandering to my buyers demands rather than my requirements. The house was sold with no assistance from H&B as we found a buyer before any sales particulars were generated. In error H&B did not change the sales particulars and are now threatening us that because the particulars show "No upward chain" we could be forced from our home 10 days prior to our required movi...
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What agent could do to change your mind?
It would have been appreciated if the agent could have worked on my behalf rather than my buyers as I am the one paying the significant bill for their lack of services and professionalism. Being harassed by a pushy agent because they told everyone involved there was no upward chain when quite clearly there is is unacceptable. Subsequently trying to push the blame onto us despite never having to publish any sales particulars is inexcusable. Taking it upon themselves to contact every solicitor, agent etc in the chain was also highly unprofessional. I will never use Hall & Benson again.
Comment on agent fees
Whilst I believe the levels of fees are around average I certainly do not believe Hall & Benson have done anything to earn their fee. They have simply made a stressful situation worse and are very close to causing the whole chain to collapse.
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Apr 17,2014
Minithumbdown
By:
Apr 17,2014
2 people found
this helpful
Hall & Benson come and inspect the properties of their occupants every couple of months. They let you know via a letter one week before the date they\'re coming to look round, and if you can\'t do the date/wont be home you have to let them let themselves in to look around or pay £20 to rearrange it to another date. I think it\'s terrible as most people wouldnt want a stranger going around their home whilst theyre not there and its very late notice to get time off work in order to be ho...
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What agent could do to change your mind?
The agent should have not gone against our wishes and let themselves into our home unoccupied when it had been agreed that the inspection would have been moved to a later date when we could be there.
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Nov 15,2012
Minithumbdown
By:
Nov 15,2012
1 people found
this helpful
We veiwed a lot of houses with different estate agents, but both properties we veiwed with hall &benson were god awful! The estate agent turned up half an hour late, she was then very pushy, we asked odd questions about the property and she replied with \'i dont know\' on both accounts, she mDe it very clear she eother wantex our money right there or she wasnt interested. The properties themselves were unclean yo the extreme, falling to bits and disgusting, i wouldnt even consider them!...
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What agent could do to change your mind?
First of all she could of turned up at the time agreed, second actually let us veiw the propefty before foring the agreements and payments upon us. Actually taken the time to know what property she was taking about. So pretty much retrain your staff to actually look like they care?
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By: Mark Benson
Nov 26, 2012
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Miss Bradley I am sorry to read your comments. I have tried to find for your details on our system without success. I would like to be able to contact you directly to receive your feedback and thereby allow me to investigate and respond accordingly, would you please contact me to do so. Although with the vagaries of traffic timekeeping is always a challenge for both my team and those we are meeting, we endeavour to maintain contact with viewers if a staff member is delayed to be both courte....
Sep 09,2012
Minithumbdown
By:
Sep 09,2012
2 people found
this helpful
i would avoid renting any property with Hall and Benson.i have rented with quite a few different agents and never had such bad service as i have with H&B. Any repairs you want doing will take them as long as possible to do.I have had many repairs for the property i rent as the house seems to have had every poss problem going! leaks and plumbing prob in every room of the house! I have a plumbing ptoblem at the moment which i have reported endless times,eventually after calling the repairs...
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Aug 11,2008
Minithumbdown
By:
Aug 11,2008
2 people found
this helpful
They will eagerly take money off of you as soon as they can for the slightest thing but will take their sweet time fixing anything, it took Hall and Benson over 4 months to fix our boiler each day my heavily pregnant partner had to climb up the kitchen work top to get it going again and when we reported our gas safety check took a mere 10 minutes when any check should take at least 20 (one test requires a 10 minute wait) our concerns were shrugged off with a "Well we haven't had any problems yet...
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Office 1
Pixton House, 75 Sitwell Street, Derby DE21 7FH
(1)
Office 2
19-21 St James Street, Derby DE1 1RF
(1)
Office 3
2a King Street, Belper DE56 1PS
(3)
show all branches (4)
Office 4
23 High Street, Alfreton DE55 7DR
(1)

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