Haines Residential is a modern, helpful estate agency. As an independent agency we are committed to providing our customers with the highest level of personal service.

50b Northbrook Street
Newbury
Berkshire
RG14 1DT
01635 552552

 
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Mar 08,2011
Minithumbdown
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Mar 08,2011
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Useless bunch. Have a lack of care and observation. Rude and arrogant and unapologetic when they make mistakes. Avoid....
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By: Winkworth Newbury Director
Aug 30, 2011
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Dear Reviewer I have just become aware of this website. Please can you call me to discuss your comments. We take all complaints very seriously and I would like the chance to investigate. Best Ian W Haines Director Winkworth Newbury....
Nov 25,2009
Minithumbdown
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Nov 25,2009
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Started off good. Then I seemed to get emails from so many differnet people, so the personal service aspect on which I was sold had gone. One month they didn't send me my rent monies, I had to chase them up, another two they didn't send me statements, again I had to chase up. I never received even a copy of the contract nor inventory when a new tenant took over. The obvious employment of inexperienced school-leavers is clearly one of their major downfalls, as well as being generally disorganis...
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Nov 21,2009
Minithumbdown
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Nov 21,2009
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Appaling. After having enoureous problems moving in the flat due to Haines inefficiency I've faced several problems with the flat that were never resolved. I had a flood, in the property during a saturday night, nobody at Haines answers the out-of hours phone and their plumber will not come out because not sure who pays the bills and, he also can't contact the agency. I have alerted the agency for this problem several times since the summer and nothing has been done. I had no reply to em...
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Sep 29,2009
Minithumbdown
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Sep 29,2009
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Failure to notify of visitors to the property caused a great deal of upset. Arriving home to find two men in the property having let themselves in to do a non urgent overview of a boiler, no identification in an unmarked vehicle.... no idea who they were, agent we spoke to at Haines told us whatever!!! not the response expected, a complete breach of contract and trust....
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