Properties Glasgow - Infiniti Properties
  • Kate Podles
    Kate Podles
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    Alasdair Souter
  • Ross Hadden
    Ross Hadden
  • Geraldine Jeffrey
    Geraldine Jeffrey
  • Tracey Craig
    Tracey Craig
  • Emma Beattie
    Emma Beattie
  • Alan  Shanks
    Alan Shanks
  • Bianca Manson
    Bianca Manson
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    Jo Hall
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    Daniel Burgess
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    Dorothy Rankin
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    Dorothy rankin
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    Dorothy Rankin
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    Dot Rankin
Property, legal, and financial expertise with a personal touch. Hadden Rankin is founded on the idea that if our clients trust us they will be clients for life. We take the time to understand your nee Read full description...Property, legal, and financial expertise with a personal touch. Hadden Rankin is founded on the idea that if our clients trust us they will be clients for life. We take the time to understand your needs and aspirations and offer a broad range of services to match.
 
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Sep 13,2017
Minithumbup
Alan Shanks
By: 'Paul'
Sep 13,2017
0 people found
this helpful
Alan Shanks and all the team at Hadden Rankin are reliable, efficient, friendly - everything you need in property management. I thoroughly recommend!...
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Good
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Aug 31,2017
Minithumbup
Ross Hadden
By: 'Eliza'
Aug 31,2017
2 people found
this helpful
Great experience, All So straightforward, no hidden charges, you can truly trust Hadden Rankin. You are are paying for a very good service....
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Good
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Aug 31,2017
Minithumbup
Kate Podles
By: 'Mark'
Aug 31,2017
1 people found
this helpful
Fantastic agents who I never have any problems with. I deal with Kate on a regular basis and she is always very helpful and on the ball. Highly recommended....
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Aug 31,2017
Minithumbup
Bianca Manson
By: 'LStewart'
Aug 31,2017
1 people found
this helpful
Bianca was extremely helpful, resourceful and friendly in my venture to find a new home, she made what could have been a real stressful time easy. Thank you Bianca!...
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Comment on agent fees
good
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Aug 31,2017
Minithumbup
Dorothy Rankin
By: 'J Drummond'
Aug 31,2017
2 people found
this helpful
I have used Hadden Rankin for many years now and would not hesitate to recommend them. Dorothy Rankin has helped me buy and sell several properties over the years and the firm had always been very efficient and thorough....
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Good
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Aug 31,2017
Minithumbup
Bianca Manson
Kate Podles
By: 'JM'
Aug 31,2017
1 people found
this helpful
Bianca and Kate were an absolute dream compared to the last letting agent I used. Bianca helped with compliance and Kate with marketing, my property was let within a week of being marketed. The other staff in office were amazing too, couldn't ask for more - what a team, looking forward to many years of business!!...
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Comment on agent fees
Good!
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Aug 31,2017
Minithumbup
Kate Podles
By: 'Nina'
Aug 31,2017
1 people found
this helpful
Thank you Kate for excellent investment advice. I look forward to doing more business with you. Will certainly recommend you to my friends and family. Great and friendly staff. Fair market rate fees....
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Comment on agent fees
Good
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Aug 31,2017
Minithumbup
Bianca Manson
By: 'Landlord MB'
Aug 31,2017
0 people found
this helpful
Bianca - really appreciate the assistance given assistance to me in relation to insurance queries and all compliance issues. I would definitely recommend this Agent....
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Comment on agent fees
good
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Aug 29,2017
Minithumbup
Alan Shanks
By: 'Fallons'
Aug 29,2017
0 people found
this helpful
Alan was always friendly, helpful and polite whenever we were in contact with him. He has a pleasant and professional manner....
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Comment on agent fees
When the price was increased we did not feel it was appropriate for the property due to the state of the bathroom and the decor being tired and outdated.
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Aug 29,2017
Minithumbup
Alan Shanks
By: 'Fallons'
Aug 29,2017
0 people found
this helpful
Alan was always friendly, helpful and polite whenever we were in contact with him. He has a pleasant and professional manner....
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Comment on agent fees
When the price was increased we did not feel it was appropriate for the property due to the state of the bathroom and the decor being tired and outdated.
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Aug 28,2017
Minithumbup
Alan Shanks
By: 'Ben and Clare'
Aug 28,2017
1 people found
this helpful
The team at Hadden Rankin were great letting agents - very understanding and helpful when any issues arose. Our Property Manager, Alan, was friendly and knowledgeable and was very quick to help out. Our move-in and move-out processes were much smoother because of Alan and we felt like he cared about both the tenants and the landlord's wishes. Thanks again Alan and HRPM....
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Aug 26,2017
Minithumbup
Geraldine Jeffrey
By: 'EM & MIR'
Aug 26,2017
2 people found
this helpful
Initially dropped by HR to apply for another property and learned that it was already taken. Geraldine and Gill kindly helped us on the spot to view other probable properties and shared pointers on application. Finally found our ideal place with them. The moving in procedure was very efficient. Everything was clearly explained. More importantly, we feel that we can always ask questions or ask for help and the staff will be there....
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Aug 24,2017
Minithumbup
Kate Podles
By: 'Emir'
Aug 24,2017
1 people found
this helpful
Received excellent service from the wonderful team in the company. They provided all of the details I needed and were very friendly and easy to talk to. From making an inquiry regarding flat viewings to assisting in the signing of my flat and explaining everything clearly and answering any questions I had. I have consistently used this company for many years for renting. They are always very responsive, and transparent in their dealing with me. I was very impressed with the service and I would d...
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Comment on agent fees
Good
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Aug 23,2017
Minithumbup
Alan Shanks
By: 'md87'
Aug 23,2017
1 people found
this helpful
Alan was always greatly supportive when any issues arose and would deal with things promptly and efficiently. Great overall service....
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Comment on agent fees
Fees seemed reasonable and were on a par with elsewhere.
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Aug 21,2017
Minithumbup
By: 'Peter Craig'
Aug 21,2017
1 people found
this helpful
Very helpful and informative staff, Dorothy Rankin and Nicole Noble both have undertaken work for myself and family over the years and the service has been excellent, long may it continue....
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Comment on agent fees
The fees are in line with many other agents providing conveyancing and legal services
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Aug 14,2017
Minithumbup
Geraldine Jeffrey
By: 'Daniel'
Aug 14,2017
2 people found
this helpful
We had a wonderful experience with Hadden Rankin, and Geraldine in particular. We really felt that she went the extra mile for us....
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Aug 12,2017
Minithumbup
Geraldine Jeffrey
By: 'Barry Makin'
Aug 12,2017
2 people found
this helpful
We have recently rented a flat through Hidden Rankin and I can honestly say that working with Geraldine and her team has been seamless and effortless. From the first enquiry they could not have done enough for us. On return of the itinerary any issues were actioned immediately and I have full confidence in the team already. We recently left a flat through another well known agency in Edinburgh and I have to say that so far the customer service shown by Geraldine and her team by far exceeds the e...
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By: Geraldine Jeffrey
Aug 14, 2017
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Thank you for taking the time to give us feedback, it is very much appreciated. ...
Aug 10,2017
Minithumbup
Geraldine Jeffrey
Emma Beattie
By: 'Jade'
Aug 10,2017
2 people found
this helpful
I am currently renting from Hadden Rankin. Any issues I've had have been dealt with in a timely manner, with excellent communication from Geraldine throughout. They were very friendly and helpful when they walked me through the paperwork at the beginning of my lease, and they made sure I understood everything about my contract. I would highly recommend this letting agency to anyone looking for a good quality flat at a decent price....
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Aug 09,2017
Minithumbup
Emma Beattie
By: 'Happy customer'
Aug 09,2017
1 people found
this helpful
After renting with a big agency with no personal touch, Hadden Rankin so far have provided a more personal approach with great customer service. Emma in particular excels in customer service and she answered all my questions I had....
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Good
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Aug 08,2017
Minithumbup
Geraldine Jeffrey
Kate Podles
By: 'Happy Landlord'
Aug 08,2017
1 people found
this helpful
I am a new landlord who wanted to rent out my flat for the first time. I decided to use Hadden Rankin and have never been let down once. I cannot thank Geraldine and Kate enough for all they have done. The flat was rented within days, their communication and organisational skills were excellent and Geraldine answered all my questions in a timely manner and ensured that everything ran smoothly....
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Comment on agent fees
Good
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Aug 04,2017
Minithumbup
Ross Hadden
Kate Podles
By: 'Client for 12 years'
Aug 04,2017
2 people found
this helpful
Superb service from Ross and his team! Kate made things simple and clear, with an excellent result. The advice given on potential rent and yield ( she was sourcing a property for us), new safety regs. and refurbishment proved excellent, the paperwork was very efficiently closed out. Kate has been very responsive and managed expectations very well. Kate delivered in line with what she indicated and I was delighted that the property was let within 2 days of it being marketed at the full rental pr...
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Comment on agent fees
fair - you are paying for a very good service
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Aug 04,2017
Minithumbup
Alan Shanks
By: 'Christos'
Aug 04,2017
2 people found
this helpful
Perfect collaboration from the beginning till the end of the lease. Fast reply and fast problem solving. Absolutely satisfied from my side....
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Aug 04,2017
Minithumbup
Kate Podles
Geraldine Jeffrey
By: 'Happy tenant'
Aug 04,2017
2 people found
this helpful
Thank you ladies for all your help! Stars! All so easy all so simple, you are the best ladies , the best!! Letting agents! - you should learn from these ladies how to be a good agent!...
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Comment on agent fees
Good
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Aug 03,2017
Minithumbup
Alan Shanks
Geraldine Jeffrey
By: 'Blair'
Aug 03,2017
1 people found
this helpful
In comparison to previous letting agents, Hadden Rankin have been excellent. Prompt, professional and polite throughout, we haven't had any issue with them directly....
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Comment on agent fees
No illegal tenancy fees payable as can be the case with other letting agents, great to see they are looking out for renters
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Aug 02,2017
Minithumbup
Geraldine Jeffrey
Geraldine Jeffrey
By: 'Neil Hogg'
Aug 02,2017
2 people found
this helpful
We have recently rented a property through Hadden Rankin and Geraldine has been our main point of contact for this process. We have never rented through a letting agent so Geraldine as been an absolute pleasure to deal with. She is very proactive and on the ball and has certainly made it very easy getting everything set us, especially talking us through the processes involved and legal documentation.Even with the follow up work on the property Geraldine has answered all queries immediately and s...
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By: Geraldine Jeffrey
Aug 02, 2017
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Thank you very much for your feedback it is much appreciated. ...
Aug 02,2017
Minithumbup
Emma Beattie
By: 'Karthik'
Aug 02,2017
1 people found
this helpful
Both Emma and Gill were very helpful during the whole process of application and moving in. I found the agency to be very professional and prompt in dealing with my requests....
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By: Emma Beattie
Aug 03, 2017
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Thank you very much for your kind review. ...
Aug 02,2017
Minithumbup
Emma Beattie
By: 'AButticaz - VGradt'
Aug 02,2017
1 people found
this helpful
We are very satisfied with the services of Hadden Rankin. They are very attentive and very reactive. We recommend their services for renting an accommodation....
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Comment on agent fees
Emma Beattie welcomed us very well and was very patient with us. We are from France and we don't speak english very well but she was very understanding and responded at all our questions.
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By: Emma
Aug 03, 2017
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Thank you very much for your kind review. ...
Aug 02,2017
Minithumbup
Tracey Craig
Geraldine Jeffrey
By: 'Rosalie Bennet'
Aug 02,2017
1 people found
this helpful
I am a new landlord and very new to the process but Kate Podles was excellent in talking through the process.£ The photographs of my property for advertising were good and the property presented very well, so much so that we found suitable tenants very quickly.££ Geraldine and Tracey have been excellent in getting the property ready for the new tenants, again keeping me informed at all times about procedures and costs and the whole process went smoothly and they dealt with ever...
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Jul 12,2017
Minithumbdown
By: 'louise'
Jul 12,2017
0 people found
this helpful
Our beginning experience of renting with Hadden Ranking was positive. We got a prompt viewing, lovely gentlemen showed us around the flat and the process of applying and securing the flat was very prompt and efficient. When issues arose when living in the property our landlord was very generous in having any repairs sorted promptly not always to an amazing standard but quickly none the less. The issues all started when we placed our notice to quit the property. Firstly we never received our ...
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Comment on agent fees
BAD
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By: Geraldine Jeffrey
Jul 12, 2017
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We are sorry your final experience with Hadden Rankin was not to your satisfaction, however we must point out that all tenants are given clear guidelines on cleaning when handing a property back. As you had 2 dogs in the property we have to ensure the carpets are professionally cleaned for any tenants moving in with allergies, this can be a very serious health issue for some people. There was no evidence of this, if you had produced receipts then we would have accepted you had had them done an ...
Jul 02,2017
Minithumbup
Alan Shanks
By: 'Grainne & Anibal'
Jul 02,2017
1 people found
this helpful
We rented with Hadden Rankin for several years and could not fault them as letting agents. Whenever there was an issue with the flat they were very prompt to fix it. Alan Shanks in particular was extremely helpful and supportive throughout our time there, and ensured that our check out process was smooth and easy. Very professional, attentive and reliable agency. Highly recommended....
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Last updated at 12:15 PM 10/03/2017 by Kate

Complaints Procedure

Please contact Liam Stray on lstray@hrpm.com.
Last updated at 12:15 PM 10/03/2017 by Kate

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