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Hacking & Paterson
1.7/5, 134 Reviews
17% Recommended
0% sales valuation accuracy
50% letting valuation accuracy
31% sales fee satisfaction
31% letting fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 31% | £28,000 | £300,000 |
| Lettings | 50% | 31% | £265 | £1,400 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 15 | 2 | 8 | 0 | 1 | 0 | 1 | 17 | 89 |
Address
Hacking & Paterson
103 East London Street, Edinburgh, City of Edinburgh
EH7 4BF
0131 523 1575
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Hacking & Paterson Branches (View All 2)
Disgusting company to deal ...
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1 Star Review
By : 'Gary'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : FK2
16 Jan 2023
People found this helpful3
Disgusting company to deal with! Maybe it’s time to contact the Scottish Government to get these money sucking management companies shut ... Read Full Review
Attached Files
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Absolutely the most ...
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1 Star Review
By : 'Dispair'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Property Management
Would you recommend ? : No
Postcode : FK2
6 Dec 2022
People found this helpful6
Absolutely the most disgusting cretins to ever exist. They should not be allowed to operate as a business. They lie and steal money and make it up as they go along, ignoring their own paperwork. So many bad reviews tells you all you need to know. 1 star is too generous. Evil beyond the ... Read Full Review
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A horrific experience in ...
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1 Star Review
By : 'Sam'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Letting( As a Owner )
Rent PCM : £200000
Would you recommend ? : No
Postcode : G41
22 Sept 2022
People found this helpful7
A horrific experience in every sense. But I'll keep the review short and limited to the financial side. On an invoice for £340, they have applied a late payment charge taking it to £1,300. Having tried to explain this is wholly unreasonable, they have responded by ... Read Full Review
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modern day ...
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1 Star Review
By : 'Rob'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : G40
5 Sept 2022
People found this helpful7
I have have been with this unethical company for a few years now. I have come to realise a few things about them, for starters they absolutely do not have their clients at heart and if in any way possible will try and unfortunately succeed in extorting their "clients" as we the bill ... Read Full Review
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Ian is the rudest man and ...
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1 Star Review
By : 'Maisie'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : G41
22 Jun 2022
People found this helpful6
Ian is the rudest man and most inarticulate man I have the misfortune to have to waste oxygen on, he clearly clearly has delusions of grandeur and that customers are little more than serfs. Avoid like the plague or sack them if you ... Read Full Review
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Daylight ...
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1 Star Review
By : 'Kay'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Property Management
Would you recommend ? : No
Postcode : ML8
27 Feb 2022
People found this helpful12
Absolutely shocking company. And they have the cheek to have the word "management" in their title. Had numerous run ins with them over the past 22 years. Latest is them carrying out work without consultation with homeowners. Property manager decided that £10 per property was ... Read Full Review
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By : C ELLINGTON
9 Mar 2023Horrendous company. No proper invoicing, random bills with no details of work carried out, can't set up direct debit, don't respond to queries unless you pester them. Billed us £200 when we...
Anyone had the charge of £5 ...
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1 Star Review
By : 'Paula'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Land & New Homes
Would you recommend ? : No
Postcode : ML1
23 Nov 2021
People found this helpful17
Anyone had the charge of £5 for training H&P staff due to Scottish Government changing Code of Conduct? This can not be right. The amount of money this company will make from this is a total ... Read Full Review
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By : Mrs Angry
30 Nov 2021Absolutely agree! There is so much in how they try to justify this charge that could be viewed as being somewhat disingenuous! Many in my area are refusing to pay...
The worse service ever! No ...
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1 Star Review
By : 'Natalie'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : G64
11 Nov 2021
People found this helpful14
The worse service ever! No communication, ridiculous amounts of money and no idea where the money goes as the cleaners don't even seem to clean my landing (they just lift the mats and leave), nothing seems to be covered under insurance, no one informs you of what work is to be done and no one ... Read Full Review
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If I could give 0 stars, I ...
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1 Star Review
By : 'Um'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Property Management
Would you recommend ? : No
Postcode : G3
13 Aug 2021
People found this helpful11
If I could give 0 stars, I would have done so. Worst factors I have ever dealt with. AVOID AVOID AVOID buying any property that has Hacking and Paterson as ... Read Full Review
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An absolute ?% sh** show of a ...
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1 Star Review
By : 'Craig'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Letting( Property Management )
Rent PCM : £550
Would you recommend ? : No
Postcode : ML1
30 May 2021
People found this helpful16
An absolute ?% sh** show of a company only interested in printing bills hide behind the law when common sense should be of the ... Read Full Review
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Crooked and ...
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1 Star Review
By : 'Terrence'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Property Management
Would you recommend ? : No
Postcode : G3
18 May 2021
People found this helpful11
Watch out for this company. They have been factors at a property I own in Glasgow. Initially I did not receive their invoices and so they apply administration and late payment fees. When I contest these they ignore my communications and then they charge some more fees. Then every quarter ... Read Full Review
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don;t ...
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1 Star Review
By : 'jimmy'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Letting( As a Owner )
Rent PCM : £370
Would you recommend ? : No
Postcode : G51
10 May 2021
People found this helpful12
extreme charges, no communication prior to authorising contractor repairs .. they wait until it's done and therefore due.. suspect they have a commission on repairs, possibly the buildings insurance too as this is extortion ... Read Full Review
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This company used to be fine. ...
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1 Star Review
By : 'Alan'
Branch : Edinburgh, 103 East London Street
Services : Property Management
Would you recommend ? : No
Postcode : EH5
18 Mar 2021
People found this helpful7
This company used to be fine. No idea what has gone wrong. Company policy of Edinburgh office is to just hang up phone. ... Read Full Review
Comments (1)Was this helpful?:
By : John
27 May 2021That unfortunate, I've moved into a new house and they'll manage my estate when the developers finish bulding. I phoned them to get a quarterly cost but they refused as they haven't taken over...
These guys should not be ...
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1 Star Review
By : 'NA'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Property Management
Would you recommend ? : No
Postcode : G42
4 Mar 2021
People found this helpful9
These guys should not be allowed to trade... I sincerely don't how they're still in business, if they're in business to screw people over, over charge, not take any reasonable care for their customers (ie. Landlords, Owners and tenants/residents). This is the most ... Read Full Review
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By : A
26 Apr 2021I agree with every single one of the one star comments on here. If you are looking to buy a property please make sure this is not the factoring company as they will rob you blind. Yours sincerely...
Hacking & Paterson ...
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1 Star Review
By : 'David'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Property Management
Would you recommend ? : No
Postcode : G69
11 Jan 2021
People found this helpful7
Hacking & Paterson are the worst management company I have ever dealt with, we are charged a lot of money for sub standard gardening work, also we in our estate have been trying to get an area on our oval dug out and have some small shrubs put in at the owners cost , we have had quotes we ... Read Full Review
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By : William McGonigle
19 Jan 2021We now utilise a company called Fior Property who are excellent. They offered us free advice and read through our Deeds and showed us our options and how to changed Factor all free of charge. We...
Craig Cosgrove is all that is ...
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1 Star Review
By : 'Emma'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Letting( Property Management )
Rent PCM : £180000
Would you recommend ? : No
Postcode : FK7
17 Dec 2020
People found this helpful11
Craig Cosgrove is all that is wrong with Property Factoring. Terrible service, terrible attitude and contempt for his customers. Wouldn’t know good service if it bit his backside. AVOID AT ALL ... Read Full Review
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Never use this company. Total ...
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1 Star Review
By : 'My'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Property Management
Would you recommend ? : No
Postcode : PA2
12 Dec 2020
People found this helpful7
Never use this company. Total ripoff. Inherited the property. Had I known how much these people were extorting out of my family, I'd have tried to get them to sell long ... Read Full Review
Comments (1)Was this helpful?:
By : Barrie Reid
21 Oct 2021I am an investigative journalist and in contact with a group of residents whose factor is H&P. I would be interested in meeting with you to discuss the problems you had/are experiencing. I can...
I did write a very scathing ...
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1 Star Review
By : 'Roslynn'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Property Management
Would you recommend ? : No
Postcode : G31
27 Nov 2020
People found this helpful11
I did write a very scathing review of H&P but I was contacted by a whiny voiced peon of theirs named Gordon Buchanan who threatened legal action if I didn't remove it. So here's a point by point version of why they suck (you asked for it, Gordie): No close cleaning or communal area ... Read Full Review
Comments (4)Was this helpful?:
By : Elizabeth Waddell
4 Dec 2020Property owners beware - your initial deposit to them will be held when you sell your property - supposedly to cover legal fees. Nothing but a shower of robbers without the masks. Get money for...
Avoid Craig ...
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1 Star Review
By : 'A'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : G1
10 Oct 2020
People found this helpful1
Terrible service. Our manager Craig Cosgrove is abhorrent and smug. If he is the future of H&P then your company has no hope. He lies and hope to not get caught out then blames his “overseeing Director” when caught out but won't give me his Directors details to talk about ... Read Full Review
Comments (1)Was this helpful?:
By : Barrie Reid
21 Oct 2021I am an investigative journalist in contact with a group of residents whose factor is H&P. I would be interested in meeting with you to discuss your experience with H&P. I can be contacted...
would give them no stars if i ...
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1 Star Review
By : 'Derek'
Branch : Glasgow, 1 Newton Terrace
Charing Cross
Services : Property Management
Sold price : £120000
Would you recommend ? : No
Postcode : G31
1 Oct 2020
People found this helpful6
would give them no stars if i could - total rip off merchants. insurance charges are utterly ridiculous. They charge 3 times the amount to insure a two bedroom flat (buildings only) than it costs to insure a 4 bedroom detched home (contencts & ... Read Full Review
Comments (1)Was this helpful?:
By : Barrie Reid
21 Oct 2021I am an investigative journalist and in contact with a group of residents whose factor is H&P. I would like to meet and discuss your problems with H&P. I can be contacted at:...
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