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40 Clarence Street
Southend on Sea
01702 342225

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Nov 07,2014
By: 'essextenant'
Nov 07,2014
0 people found
this helpful
Terrible estate agents. The secretary is unfriendly and rude. All correspondence with the letting agent was arduous and time consuming. Matters of conflict were handled badly and any doubts over their terms were ignored, the term 'customer is always right' certainly doesn't get taken on board here. They do not put your deposit in a holding scheme and when you hand in the keys, don't expect to hear from the again. Overall, appalling. Won't ever use this agency for rental again. Both myself and my...
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What agent could do to change your mind?
More communication with tenants, secretary needs to learn customer service skills as she lets the company down.
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Oct 18,2013
By: 'serum'
Oct 18,2013
1 people found
this helpful
incorrect invoices from the agent, they charged me what they felt like charging. poor maintance on the property i rented from them, and they still do not answer my question about invoices, and they gave me incorect information when i took out the property from them about parking. DO NOT USE THEM...
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