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Guild House Estate Agents
5/5, 347 Reviews
99% Recommended
99% sales valuation accuracy
86% sales fee satisfaction
Guild House Estate Agents opened its’ doors on 2nd Feb 2018 with one goal in mind. That goal was to provide the best all around service in estate agency in Rugby and the surrounding villages.
How are we doing so far? Rather than draw our own conclusions or make assumptions it’s fair to say that our
clients’ testimonials speak for themselves. We won the ALLAGENTS GOLD award for the best estate agent in Rugby after just 8 months!
We were INDEPENDENTLY rated as \"EXCEPTIONAL\" estate agents in the PROPERTY ACADEMY awards 2019 and also awarded GOLD in the BRITISH PROPERTY AWARDS 2019.
We pride ourselves on being the best we can be… delivering the best results and service to our clients…..every day. After all that is what you are paying for!.
Latest Reviews
Dianne Woolman
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 99.00% | 86.00% | £58,000 | £26,000,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 0 | 0 | 0 | 205 | 1 | 126 | 1 | 12 | 1 |
Areas covered
- CV21
- CV22
- CV23
- CV8
- LE17
- NN6
- NN7
Address
Guild House Estate Agents
Eastlands Court Business Centre, Rugby, Warwickshire
CV21 3QP
01788 577218
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 16:30
- 11:00 - 15:00
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
No Property Found
Excellent service throughout ...
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5 Star Review
By : 'Rory'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Vendor)
Sold price : £880000
Would you recommend ? : Yes
Postcode : CV23
31 Aug 2023
People found this helpful0
Excellent service throughout marketing and sale. Will use them ... Read Full Review
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'Christina'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Vendor)
Sold price : £282500
Would you recommend ? : Yes
Postcode : CV21
30 Aug 2023
People found this helpful0
Toni and Kerry at Guild House gave me so much help, advice and support during the sale of my house and my pending completion of the purchase of my bungalow. No time of the day was too much trouble. I would highly recommend Guild House Estate Agents. I can honestly say they are the most helpful ... Read Full Review
Comments (0)Was this helpful?:
The girls at Guild House have ...
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5 Star Review
By : 'Gail'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV22
30 Aug 2023
People found this helpful0
The girls at Guild House have been brilliant, going above and beyond what I expected. They have been enormously helpful with the purchase of my property and I would highly recommend them as a wonderful estate agents. They have been so supportive and helpful and I consider them as friends ... Read Full Review
Comments (0)Was this helpful?:
A dream to work ...
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5 Star Review
By : 'Sadie'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CV22
30 Aug 2023
People found this helpful0
Toni and Kerry were an absolute dream to work with during what was quite a difficult market and a complex sale. I was drawn to their business in the first place thanks to their (well-deserved) fantastic reviews and the fact it is a female led Estate Agents, and I'm so very glad I did. I ... Read Full Review
Comments (0)Was this helpful?:
I highly recommend if you are ...
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5 Star Review
By : 'Julie'
Branch : Rugby, Eastlands Court Business Centre
Services : Letting (As a Owner)
Rent PCM : £180000
Would you recommend ? : Yes
Postcode : CV23
29 Aug 2023
People found this helpful0
I highly recommend if you are selling your property to use the services of Guild House Estate Agents. They have gone above and beyond expectations during the sale of my property. My house was sold within a week of them placing it on the market, but unfortunately legal aspects got in the way of ... Read Full Review
Comments (0)Was this helpful?:
Great service for house ...
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5 Star Review
By : 'Andrew'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Buyer)
Sold price : £180000
Would you recommend ? : Yes
Postcode : CV23
29 Aug 2023
People found this helpful0
Great service from Kerry and Kevin in my recent house purchase. Excellent support throughout the process which was a massive help as a first time buyer. Good prompt response to texts and ... Read Full Review
Comments (0)Was this helpful?:
Toni-Ann and Kerry literally ...
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5 Star Review
By : 'Mark'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CV22
29 Aug 2023
People found this helpful0
Toni-Ann and Kerry literally could not be more helpful. 5 stars undersells ... Read Full Review
Comments (0)Was this helpful?:
Excellent service and support ...
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5 Star Review
By : 'Georgi'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV21
16 Aug 2023
People found this helpful0
Excellent service and support through the whole process. Highly recommend their ... Read Full Review
Comments (0)Was this helpful?:
Personal service, made ...
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5 Star Review
By : 'Chris'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Vendor)
Sold price : £315000
Would you recommend ? : Yes
Postcode : CV22
15 Aug 2023
People found this helpful0
Personal service, made comfortable throughout. Attention to detail in our property photos. Thanks ... Read Full Review
Comments (0)Was this helpful?:
I had a good experience ...
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4 Star Review
By : 'KJ'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV21
15 Aug 2023
People found this helpful0
I had a good experience overall buying from Guild House. Toni- Ann was quite ... Read Full Review
Comments (0)Was this helpful?:
Lisa was truly amazing ...
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5 Star Review
By : 'Katherine'
Branch : Rugby, Eastlands Court Business Centre
Services : Online Auctions (I bought a property using them)
Sold price : £183000
Would you recommend ? : Yes
Postcode : CV21
14 Aug 2023
People found this helpful1
Lisa was truly amazing throughout the whole process. Buying our first home was made easy with the help of such an amazing agent. Thank you so ... Read Full Review
Comments (1)Was this helpful?:
By : Lisa Curley
14 Aug 2023Thank you so much Katherine, I appreciate you taking the time to review, it was my pleasure. So glad you’re in and can get set to making it in to a lovely home for you and the...
Fabulous, knowledgeable, ...
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5 Star Review
By : 'Chris'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : CV21
10 Aug 2023
People found this helpful0
Fabulous, knowledgeable, dedicated, professional, caring & always on the ... Read Full Review
Comments (1)Was this helpful?:
By : Miss Lisa Curley
10 Aug 2023Thanks so much for taking the time to leave a review Chris. Glad I could...
Personal touch from Guild ...
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5 Star Review
By : 'Sarah'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Buyer)
Sold price : £315
Would you recommend ? : Yes
Postcode : CV22
9 Aug 2023
People found this helpful0
Personal touch from Guild House. Totally amazing service from start to finish and Toni was on hand to help anytime. As the buyer I didn’t expect that much care and attention. Would definitely ... Read Full Review
Comments (0)Was this helpful?:
Wonderful experience buying ...
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5 Star Review
By : 'Lauren'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Buyer)
Sold price : £260000
Would you recommend ? : Yes
Postcode : CV21
9 Aug 2023
People found this helpful0
Wonderful experience buying our first home with Guild House Estate agents. Both Toni-Ann and Kerry made for an easy, smooth transaction and were there every step of the ... Read Full Review
Comments (0)Was this helpful?:
Good service start to ...
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5 Star Review
By : 'Neil'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Vendor)
Sold price : £26000000
Would you recommend ? : Yes
Postcode : CV21
7 Aug 2023
People found this helpful0
Good service start to finish,friendly helpful in all areas would highly ... Read Full Review
Comments (0)Was this helpful?:
Brilliant! So helpful every ...
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5 Star Review
By : 'Gail'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Vendor)
Sold price : £260000
Would you recommend ? : Yes
Postcode : CV21
7 Aug 2023
People found this helpful0
Brilliant! So helpful every step of the way even going above and beyond to help me with my sale and purchase. Would highly recommend Guild House for buying or selling. Friendly and amenable - I could pop in any time for a chat and ... Read Full Review
Comments (0)Was this helpful?:
If Lisa sold houses on ...
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5 Star Review
By : 'Iris&Stanley'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Vendor)
Sold price : £183000
Would you recommend ? : Yes
Postcode : CV21
7 Aug 2023
People found this helpful0
If Lisa sold houses on Britain's Got Talent, she'd get our Golden Buzzer. As elderly pensioners she graced us with patience and understanding. It wasn't Meals on Wheels, but Seals on Deals. Thank you Lisa for looking after us and always taking our calls, which was important and ... Read Full Review
Comments (1)Was this helpful?:
By : Lisa Curley
7 Aug 2023Thank you very much for your fantastic review! It was my pleasure...
Throughout the process was ...
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5 Star Review
By : 'vinay'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Buyer)
Sold price : £225000
Would you recommend ? : Yes
Postcode : CV21
3 Aug 2023
People found this helpful0
Throughout the process was managed very efficiently and professionally. Toni was always upto date helping me(Buyer) & seller. Did helping to get fair deal, as it was my first Buy to let property and her help was really ... Read Full Review
Comments (0)Was this helpful?:
It was a wonderful journey. ...
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5 Star Review
By : 'Shaj'
Branch : Rugby, Eastlands Court Business Centre
Services : Land & New Homes (I bought a new property)
Sold price : £295000
Would you recommend ? : Yes
Postcode : CV22
3 Aug 2023
People found this helpful0
It was a wonderful journey. I was a first time buyer with lot of questions, Guild house always keen on replying with patience and prompt ... Read Full Review
Comments (0)Was this helpful?:
Excellent service from start ...
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5 Star Review
By : 'Jan'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales (As a Vendor)
Sold price : £261000
Would you recommend ? : Yes
Postcode : CV21
29 Jun 2023
People found this helpful0
Excellent service from start to finish. Would highly recommend this Lisa to friends and ... Read Full Review
Comments (1)Was this helpful?:
By : Lisa Curley
29 Jun 2023Thanks Jan...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure (Sales) Guild House Estate Agents are committed to providing you with the highest standards of service. However, if you feel that our service has fallen short of your expectations, we’d like to hear from you; not only to allow us to apologise to you but also to improve our service. Most complaints can be dealt with by our Manager. They will do their best to resolve the matter quickly and to your satisfaction. Stage One If after speaking with the Manager, you think that your complaint has not been resolved, you are invited to make a formal complaint in writing by email or letter. Please provide a written summary of your complaint and address it to Customer Relations Department as detailed below. Your complaint will be acknowledged within 3 days of being received. The Manager will make contact with you to discuss the matter further prior to launching a full investigation. Upon completion of the investigation, you will receive a detailed response advising you of the outcome in writing within 14 days of receipt of the original complaint. If further time is required e.g. for reports to be received from a third party, then you will receive a written explanation at the end of the 14-day time frame. Please forward your written letter or e-mail to: info@guild-house.com Guild House Estate Agents Ltd 27 Tower Road Rugby Warwickshire CV22 5NA Stage Two If, after a full investigation, you feel that your complaint remains unresolved, the matter will be referred to the Company Director who will personally conduct a separate review of your complaint. You will receive an acknowledgement from the Director within 3 days and a full response within 14 days. Stage Three We are committed to ensuring all complaints are fully and fairly addressed. We respect your right to take any unresolved complaint to an appropriate third party for dispute resolution. Therefore, on our final letter we will always confirm when a ‘deadlock’ situated has been reached, which signals that we have come to the end of our internal complaints procedure and that you may now progress your issues to our Alternative Dispute Resolution entity which is The Property Ombudsman. Please note: You should refer the matter to The Property Ombudsman as soon as possible after receiving our final response, but within 12 months of the date of our ‘deadlock’ letter. You will need to complete the above steps before you raise your concerns with the TPO or NAEA.
Last updated at 5/17/2018, 2:17:02 AM by allAgents
