No description available.
 
Website not available

Properties for sale
Properties for rent
Aug 26,2016
Minithumbdown
By:
Aug 26,2016
0 people found
this helpful
Overpriced fees. They don't even do a proper credit check, but ask you to send bank statements. Very flexible with the truth both in terms of properties and the progress of your application. Zero interest in you once contacts are signed, zero vetting of landlords. Clearly a company ethos to defend deceitful practices as complaining does no good; just a badly spelled defence of staff from the manager. God only knows how awful they are with student lettings who probably let them get away with it....
read full review
What agent could do to change your mind?
Too high for the poor service received.
Comment on agent fees
Too high for the poor service received.
Was this helpful? Yes
Aug 15,2014
Minithumbdown
By:
Aug 15,2014
1 people found
this helpful
I have rented through Groves on two occasions now, once as a student and once as a professional and find them completely non-value for money. Most recently, upon finding a house advertised by them both myself and my housemate each paid an agency fee of £415 - What do we get for this fee? A reference. That is the only service Groves supply us with. Our landlord resides in London but full management of the property is through her. Groves do not even hold keys. Any maintenance issues, ...
read full review
What agent could do to change your mind?
Lower your fees! I feel that I have got nothing from you for what I paid, nothing at all. As far as I\'m concerned I feel like I\'ve paid for being \'found\', shouldn\'t it be the landlord paying for this??
Comment on agent fees
Nothing short of extortionate. I have rented through Groves on two occasions now, once as a student and once as a professional and find them completely non-value for money. Most recently, upon finding a house advertised by them both myself and my housemate each paid an agency fee of ‚£415 - What do we get for this fee? A reference. That is the only service Groves supply us with. Our landlord resides in London but full management of the property is through her. Groves do not even hold keys. Any maintenance issues, lock-outs, rent queries need to be done through the landlord, Groves flat out refuses to entertain any kind of service in these areas. I was having trouble getting in touch with my landlord to discuss leaving the property so I got in touch with Groves understanding the arrangement but not sure who else to call. I was bluntly told it was nothing to do with them, they only find the tenants and supply a reference. What did I pay them for??
Was this helpful? Yes
Dec 01,2012
Minithumbdown
By:
Dec 01,2012
3 people found
this helpful
Absolute SHAMBLES! Do NOT use this company or the Gosforth one. Taken a month to get bond back, still not recieved it! The woman (Alex) dealing with our property left without anyone notifying us. I have had to call up EVERY other day for the past month as they keep failing to keep me in the loop. My case has now eventually been passed onto Damien, only because i called them to notify them that i have not heard a peep from them in weeks, and he still has not got back to us! If he even exists!!...
read full review
What agent could do to change your mind?
nothing can be done now, i have given them so many chances! these jokers could not organise a p*ss up in a brewery! Farcical!
Was this helpful? Yes
Aug 21,2012
Minithumbdown
By:
Aug 21,2012
1 people found
this helpful
Rude and incompetent staff who do not follow through on their promises. I actually bypassed them on a number of occasions and directly contacted the landlord with most my issues. They were so bad landlord sacked them at the end of my tenancy. Stay away if you can....
read full review
What agent could do to change your mind?
Put thei heads in a oven.
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 4 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Groves Residential (Newcastle)

Individual Branch Awards

Firm rankings



Office 1
143 High Street, Newcastle upon Tyne NE3 1HA
(2)
Office 4
55 Bridge Street, Morpeth NE61 1PQ
(0)
Office 5
38 Acorn Road, Newcastle upon Tyne NE2 2DJ
(2)

Find the Best Agent to
Buy, Sell or Rent Property




.