Greenstone Estates

4.73/5 rating 115 reviews
  • 82% valuation accuracy
  • 97% recommend
  • 87% fee satisfaction
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    Lewis
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    Rayah
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    Agata
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    Barry
Established in 1995 Greenstone are leading estate agents based in St John's Wood, London and specialise in the sales, lettings and acquisitions of high caliber, residential properties, in the middle to the top end of the market.

Covering Central & North West London we always have a good selection of properties in St John's Wood, Regents Park, Primrose Hill, Hampstead, West Hampstead, Belsize Park, Little Venice and Maida Vale.

Greenstone have a dedicated Lettings Department and a dedicated Read full description...
Greenstone Estates

83 Boundary Road
St Johns Wood,London
Greater London
NW8 0RG
0207 625 1000

Feb 06,2018
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Lewis
By: 'Nick'
Feb 06,2018
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Lewis done a great job selling our flat in St Johns Wood. He is very professional and knowledgeable in the market. Lewis advised us along the whole process and I felt he always fought our corner when negotiating / liaising with our buyer which ended up ...
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Greenstones fees are similar to the surrounding agents so I would say they are fair. However the service was excellent and I really felt Lewis had earned the fee through the process
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By: Lewis
Feb 06, 2018
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Thanks Nick. My pleasure and was to good to work with you. Best regards, Lewis ...
Nov 03,2017
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Lewis
By: 'DANNY'
Nov 03,2017
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Lewis and his team our excellent. We really enjoy working with them. They are professional, friendly and always stop on in everything they do....
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great fee set up and very clear
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Sep 28,2017
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Lewis
By: 'Arnaud B'
Sep 28,2017
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We have been a tenant on a flat managed by Lewis during 3 years and it was our first 3 years in London. For a first experience and based on feedback you can find on internet i can definitely promote Greenstone as one of the best agency ...
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Dec 22,2015
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Lewis
By: 'Lora Bencheikh'
Dec 22,2015
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Lewis and Semra are excellent members of staff weve been their tenants for 2 years and they are always quick to help when we have a problem...
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Sep 17,2015
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Lewis
By: 'NC'
Sep 17,2015
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I bought a property through Greenstone (engaging with Irma & Lewis) over the summer of 2015. Overall I was very happy with the service I received, both Irma and Lewis were helpful and responsive, engaged with the Seller actively on my behalf and helped to smooth ...
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Sep 17,2015
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By: 'Jack Evans'
Sep 17,2015
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Excellent and professional service. Always quick to reply, very engaging and bright. A real joy to work with this letting agent after previous bad experiences at other firms....
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Apr 14,2015
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Lewis
By: 'Mic'
Apr 14,2015
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Zain and Lewis went out of their way to help us out. Zain contacted us when we were still in South Africa to set up viewings. He fetched us from a convenient place and took us to view properties based on our preferences. The property ...
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Mar 04,2015
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Lewis
By: 'F Charlwood'
Mar 04,2015
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After renting the property for almost eight years, I decided it is time to buy. Luckily the landlord was willing to sell. Lewis helped in every aspect of the purchase, from agreeing sale price to completion. He made my life and my solicitor job much ...
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Mar 04,2015
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By: 'Kdc'
Mar 04,2015
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Provided comprehensive information about all property details I requested was past onto applicants. Enabled prompt negotiations to take place but only with the heist calibre tenants, as requested by me....
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Mar 03,2015
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By: 'Fariba'
Mar 03,2015
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Letting my flat through Greenstone couldn't have been easier. Semra was very professional and informed about the whole rental process. I was abroad at the time, the team kept me informed of all the developments via email and phone during Christmas period and made sure ...
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Mar 03,2015
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Lewis
By: 'Miles'
Mar 03,2015
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Lewis has been extremely useful in overseeing and ensuring the smooth running of the conveyancing process for me. He works on a principle of transparency and effective communication, making sure that any misunderstandings are addressed promptly and with care. It has helped overcome a few ...
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Mar 03,2015
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Lewis
By: 'Anthony'
Mar 03,2015
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I have dealt with Greenstone on a number of occasions. I have also felt 'looked after' and that Lewis Green always had my best interests at heart. There are times when he will say it's 'not for you' as he has taken the time to ...
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Mar 03,2015
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Lewis
By: 'DRK Planning Ltd'
Mar 03,2015
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Lewis acted on a proposed letting of a site in St John's Wood for a client and was thorough, well-informed, trust-worthy and reliable....
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Mar 03,2015
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By: 'Pantazis'
Mar 03,2015
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VERY HELPFUL, WILLING TO HELP AT ANY PROBLEM WE FACED DURING THE PROCEDURE. HE REPLIED CONSISTENTLY WITH ALL THE INFORMATION WE NEEDED ANYTIME. EXCELLENT PERFORMANCE...
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Mar 02,2015
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By: 'Robert N.'
Mar 02,2015
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I have dealt with Zein at Greenstones in relation to renting a property in St Johns Wood. Zein proved to be very efficient in locating the right property for us and during the negotiation process established smooth communication with the landlord. He discretely yet very ...
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I have dealt with Zein at Greenstones in relation to renting a property in St Johns Wood. Zein proved to be very efficient in locating the right property for us and during the negotiation process established smooth communication with the landlord. He discretely yet very effectively assisted us in securing the property for the price we were happy to pay. Thanks to Zein our moving in was hassle free.
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Feb 16,2015
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By: 'Sara'
Feb 16,2015
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Semra has been a pleasure to deal with. She is responsive and professional. Semra is able to provide helpful suggestions on how to approach different situations, and does so in an open and constructive manner. I have been pleased with the service that she delivers....
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Feb 16,2015
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By: 'Patricia'
Feb 16,2015
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Semra negotiated a rent increase on my behalf. It was a good increase and I don't think I could have done it myself. It takes the stress out of relating with tenants if you have an agent who genuinely does the best for you....
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Feb 13,2015
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By: 'Ian Shelley'
Feb 13,2015
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Greenstone Estates have been one of my managing agents for a number of years and their efficient service is excellent. I have never had cause for any complaints whatsoever and also find them courteous and friendly to deal with and talk to. Management issues are ...
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Good value for the service received
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Feb 12,2015
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By: 'B'
Feb 12,2015
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I have been extremely impressed in all my dealings with Semra and Greenstone. What has really stood out is: - Professionalism - Timely response and clear communication - Always makes herself accessible - Speed of resolving any issues - Friendly and warm service - Semra ...
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Feb 11,2015
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By: 'F Charlwood'
Feb 11,2015
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I have been renting a furnished one bedroom flat via GreenStone for almost eight years. In the last couple of years I had a fridge replaced, a wardrobe repaired and a leaking washing machine fixed. All were done within a day or two of me ...
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Feb 11,2015
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By: 'Sabina Hussain'
Feb 11,2015
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I found Zain to be courteous, responsible and true to his commitment. He was available to take any queries and always returned with solutions and answers if he was not able to respond immediately. His behaviour upheld my trust in Greenstones a managing agents for ...
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Feb 11,2015
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By: 'John'
Feb 11,2015
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The agents were very engaged and fothcoming. Thay made sure that the parties are treated with respect and really contributed to the deal....
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Feb 10,2015
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Lewis
By: 'C. B. 24 HL'
Feb 10,2015
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For about 7 years I am Greentosne's client and since then Lewis and Semra are looking after all the issues related to the property as best as possible. They keep all services, inspections and certificates up to dated. As well as any others issues or problems ...
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Comment on agent fees
Depend of the fees, how much and what they are related to.
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Feb 09,2015
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By: 'Veronica'
Feb 09,2015
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He was very professional, honest and reliable. Have good advice, made himself available at a short notice. Xxxx xxxxx xcxcc xxxx...
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Feb 09,2015
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By: 'Anthony'
Feb 09,2015
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I found Nima excellent to deal with and would highly recommend him to anyone else. He was helpful, productive and understood my requirements and made the process for me seamless. Thanks for your help Nima....
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Feb 08,2015
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By: 'DL'
Feb 08,2015
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Semra is very professional and shows care in managing my property. Very good in communicating with me on what is happening. I am totally hands-off as I have confidence with the service I am getting....
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Feb 06,2015
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By: 'David Brown'
Feb 06,2015
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I have been supplied with tenants by Greenstones for over ten years. The tenants have all been good, sensible, reliable people and I have no hesitation in recommending Greenstones. Miss Semra M-Ali has been my person to contact and I have always found her a ...
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Comment on agent fees
I feel it would be reasonable for agents to progressively reduce the annual fee where the existing tenant remains in place.
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Feb 06,2015
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By: 'S & I Christodoulou'
Feb 06,2015
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Semra has been in charge of our flats for over two and a half years we are very happy with the way she deals with the tenants and anything that needs doing she will get in touch with us straight away and then gets on ...
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Feb 06,2015
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By: 'M Arman'
Feb 06,2015
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Semra has responded in a timely way to help resolve issues with the property. She has showed great empathy and provided good customer service throughout the process. The rating given is not the highest as there are still a number of outstanding problems with the ...
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Comment on agent fees
fees should be charged to the landlord who is profiting from the monthly rental. We believe rental rates should have been lower due to the poor condition of the flat. Further, some of the furniture provided was missing from when it was first viewed and the quality of the ones remaining are poor.
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Feb 04,2015
Minithumbup
By: 'Nicholas'
Feb 04,2015
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Nima showed us a few properties while we were searching for an apartment in St John's Wood. Although we ultimately chose a property offered by another agent, we were impressed by his professionalism. From the beginning, Nima had responded quickly and professionally (and on the ...
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Areas covered
  • NW8
  • West Hampstead
  • NW1
  • NW3
  • NW6
  • W9
  • W1
  • W2

NALS TPOS NLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
26 0 59 3 3 0 10 0 14 0

Agent Fees

Greenstone do not charge administration fees to tenants.
Last updated at 3:53 PM 05/02/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:53 PM 05/02/2015 by allAgents
Staff picture Lewis

Staff picture Rayah

Staff picture Agata

Staff picture Barry

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Estate agents

Letting agents

Opening hours


  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed

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