Greenleaf Property Services
2/5, 7 reviews
29% recommended
0% lettings valuation accuracy
33% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 33% £675 £875
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 4 0 0 0 0 0 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Greenleaf Property Services Branches (view all 3)

“SEVERE MOULD...”

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Jul 17,2021
Minithumbdown
Nicole
By: 'Michelle'
Jul 17,2021
2 people found
this helpful
The WORST mould I have ever seen in all my life. I initially decided to hold back on a negative review when I first moved in because I wanted to give them the benefit of doubt and time to fix the issue. Month after month ...
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“I leased a property from Greenleaf for just o......”

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Jun 22,2019
Minithumbup
By: 'Ben'
Jun 22,2019
0 people found
this helpful
I leased a property from Greenleaf for just over 2 years, from start to finish their staff have always been on-hand to ensure that any enquiry I had was quickly resolved and I was given lots of time to renew contracts, schedule inspections etc. Unfortunately I ...
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“Been my agent for over 10 years...”

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Jul 31,2018
Minithumbup
By: 'Jenny'
Jul 31,2018
0 people found
this helpful
Greenleaf have been my estate agent for over 10 years in the same house. They are always polite in communications, I've never had any negative or bad customer service from anyone in the office. They do very well managing the house, considering they dont own it ...
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Comment on agent fees
The agent fees are the same if not cheaper than some I have seen on the market.
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“Greenleaf Avoid at all cost....”

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Jul 30,2018
Minithumbdown
By: 'Olubodun'
Jul 30,2018
1 people found
this helpful
Two applicants failed their referencing within a week. Property 2, Holly Close. It appears to be a deceitful way to take £360 from individuals and they have an incomplete reference, fail them then don't offer them an apportunity to use a guarantor. Only letting agency I know ...
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Comment on agent fees
Terribly Bad.
Was this helpful? Yes
By: Dare Olubodun
Jul 31, 2018
View all comments (2)
Sue told me the 1st applicant had issues with reference because you she doubts it was for her alone. I should have spotted foul play there. Then the reports says this should not be considered alone. Not everyone knows if they have a ccj especially if it's a surprise on report. My point is you can't take 360 for referencing on one applicant. That's just day light robbery. Whoever is reading this, they are so rude and they offered no help not even a courtesy call to explain. Sue just sent an ema ...

“Such a bad experience. Service was totally Rubish. They charge ......”

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Mar 01,2017
Minithumbdown
By: 'SHAKILA'
Mar 01,2017
0 people found
this helpful
Such a bad experience. Service was totally Rubish. They charge me from my deposit £600 .00. I would never recommend to anyone. Honestly it was my bad experience I would like to say all tanent before u sign anything have a look reviews first. They don't know ...
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Was this helpful? Yes
By: Shantanu
Jun 02, 2017
View all comments (2)
My experience have been very bad as well, especially Venessa, We have been given different information by different member of stuff from the agency, and when requested to submit our name for the property they didnot show any interest on us it was almost as if she didnot like us hence she wasn't interested, very very poor customer service ...

“I would never use Greenleaf Property Services again! My tenancy ......”

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Feb 23,2016
Minithumbdown
By: 'RJA'
Feb 23,2016
6 people found
this helpful
I would never use Greenleaf Property Services again! My tenancy with them was plagued with problems (and mice). Twice they tried to increase my rent in direct contravention of my tenancy agreement. Then they wanted £150 in order for me to move to a statutory periodic ...
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What agent could do to change your mind?
Extortionate. Wanted between ‚£70 and ‚£150 each time to renew tenancy agreement (not required).
Attached Filesnbsp;
Comment on agent fees
Extortionate. Wanted between ‚£70 and ‚£150 each time to renew tenancy agreement (not required).
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“If you're looking to live in damp, sub-standard conditions, pay ......”

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Oct 08,2014
Minithumbdown
By: 'Gwar21111'
Oct 08,2014
7 people found
this helpful
If you're looking to live in damp, sub-standard conditions, pay thousands of pounds over the course of 6 months and then get evicted when you complain, then this is the company for you. This agency are the most deceitful, dishonest, money-hungry company that I have ever ...
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What agent could do to change your mind?
For one, they could respond to our letter of complaint in which we asked for compensation. They could also have not ignored numerous emails to them and not treated us like morons when we requested anything.
Attached Filesnbsp;
Comment on agent fees
We paid ‚£600 for "admin" and "guarantor forms". These forms were EMAILED TO US. Why on earth did this then cost us ‚£600? WE were the ones who printed and sent them off again at our own expense. We also only needed one guarantor form, and so should in some form have been refunded for the second. It is also laughable that the admin fees went towards writing a tenancy agreement which we were told by the agency was only "a matter of opinion". What a massive waste of money then given that they breached over 5 major points on the agreement.
Was this helpful? Yes
By: Greenleaf
Oct 25, 2014
View all comments (1)
As agents we are employed by the landlords however do always try to get issues resolved for tenants as quickly as possible however are governed by the landlords in terms of the works they want to do, we have responded to your complaint letter and have offered to refund the £180 you have highlighted as an over payment but have yet to hear from you in order for us to pay this to you and would have paid this back sooner should you have bought this to our attention. Gareth went out of his way incl ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Greenleaf Property Services

Regional Awards won by Greenleaf Property Services

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