Greene & Co. are estate agents covering West Hampstead, Belsize Park, Maida Vale, Clerkenwell, Crouch End and Kensal Rise & Queen's Park for buying, renting, selling, & letting London property.
Greene & Co

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Properties for Sale
Properties to Rent

“ Unprofessional... ”

Aug 16,2018
Minithumbdown
By: 'Tenant maida vale'
Aug 16,2018
0 people found
this helpful
Agreed with previous negative comments - unprofessional and slow agents. Would recommend to stay clear and work with other agencies instead...
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“ WARNING: AVOID... ”

Jun 08,2018
Minithumbdown
By: 'WARNING'
Jun 08,2018
0 people found
this helpful
WARNING: Stay away from this company if you want a stress free tenancy. I wish I had read all these negative reviews before committing to rent from them. It's now over two months since we left the property and we are still waiting to ...
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Comment on agent fees
It's disappointing they even charge any fees if the customer care is anything to go by
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“ Tenant Experience... ”

Apr 24,2018
Minithumbdown
By: 'Monica'
Apr 24,2018
1 people found
this helpful
As a tenant with this agency fully managing the property, I can only say they are useless. General maintenance, repairs and complaints were either delayed, ignored, forgotten or poorly executed. in the time living in the property, two roof tops were fully replaced, appliances had ...
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Comment on agent fees
The amount of fees are ok. However as they are not servicing properly, you get close to zero value for your money
Was this helpful? Yes
Feb 07,2018
Minithumbdown
By: 'Hassan'
Feb 07,2018
1 people found
this helpful
Avoid, Avoid. Avoid. This company first interest is to make you pay a 600£ deposit before they do anything, and if for some reason you can't get the property. your deposit is wiped off. They showed me a few properties, I liked one and asked ...
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Dec 04,2017
Minithumbdown
By: 'AVOID!!!'
Dec 04,2017
1 people found
this helpful
When we rented the flat, we found out that the 4(!) windows in the flat needed fixing or changing. Frames were damaged and windows were not closing properly resulting in cold coming into the flat and loss of heat/energy. This also resulted in huge gas ...
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Comment on agent fees
Too expensive for nothing. Avoid.
Was this helpful? Yes
Nov 24,2017
Minithumbdown
By: 'Landlord S'
Nov 24,2017
1 people found
this helpful
I am a landlord and have multiple properties with different managing agents including until recently Greene & Co. I put up with their dodgy practices for several years as the personell and even company ownership changed but it just got worse until I finally fired ...
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Comment on agent fees
Very sharp practices driving up fees from every angle
Was this helpful? Yes
Oct 21,2017
Minithumbup
By: 'Bianca'
Oct 21,2017
0 people found
this helpful
As everyone will say buying a house is very stressful and time consuming. Me and my husband had actually given up and took a break when Peter phoned us to asked us to come for some viewings. Before that, we were looking for properties ourselves ...
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Sep 29,2017
Minithumbup
By: 'Anu'
Sep 29,2017
1 people found
this helpful
Adam was very helpful, polite and remained easily contactable throughout the negotiation and offer process. I would recommend him highly...
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Sep 25,2017
Minithumbup
By: 'Anu'
Sep 25,2017
0 people found
this helpful
Adam Prince was very helpful, knowledgeable and accessible when going through the process of buying my flat in Belsize Park....
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Sep 15,2017
Minithumbup
By: 'Guido V'
Sep 15,2017
0 people found
this helpful
Decision to use Greene & Co was based on their professionalism + customer service when I originally purchased the flat. - Sold the flat within the timeframe stated - Maximised interest to ensure optimum price - Ben Voss was outstanding and provided the link between all ...
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Comment on agent fees
StandardGui
Was this helpful? Yes
Jun 29,2017
Minithumbdown
By: 'MVB'
Jun 29,2017
2 people found
this helpful
We have endured a living nightmare renting a managed property from Greene and Co since December 2016 (106A stapleton hall road). They let us move in to a flat that had a giant hole in the roof (in winter!!), none of the light bulbs working, a ...
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Was this helpful? Yes
By: selim
Dec 14, 2017
View all comments (1)
Hi, I have a bit of a problem understanding your circumstances and why you have actually moved to a flat which you say "They let us move in to a flat that had a giant hole in the roof (in winter!!". Why would you rent a place like that before the landlord/agent actually fixes the problem? Surely you have visited the place and must have seen the "giant hole" in the roof?! I certainly find them more pro-tenant then pro-landlord and not so happy how they actually manage the pla ...
May 08,2017
Minithumbup
By: 'Anonymous'
May 08,2017
0 people found
this helpful
Zeeshan was very quick and efficient at helping me move in quickly. Just a few days after viewing the property everything was in place for me to take the keys and settle in fast....
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Mar 21,2017
Minithumbdown
By: 'Max 25'
Mar 21,2017
1 people found
this helpful
Very poor property handover and lettings management. Very disorganised. Incorrect statements, missing payments with slow refunds, very slow response times. Better service from KFH, Hamptons and County Property. Will not use again...
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Comment on agent fees
similar to others
Was this helpful? Yes
By: Charlotte
Mar 22, 2017
View all comments (1)
Hi Max So sorry to hear your experience with Greene and Co. has not been pleasant – we always strive to deliver excellent customer service. From the below it seems our fall down here is due to the accounting aspect, which may be explained by our recent upgrade of the accounting system we use. We'd love to discuss this further with you. Please email sam.lancaster@greene.co.uk so we can arrange a time to talk. Best wishes, Greene & Co. ...
Feb 24,2017
Minithumbdown
By: 'Andreas V'
Feb 24,2017
2 people found
this helpful
Very incompetent Property management department, they always seemed to be very busy and were ignoring my emails and phone calls. I had to speak to two branch managers just to get the relevant person to start my checkout process and the deposit refund. Still my ...
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Comment on agent fees
Very expensive for what they offer. £400 fees for a new tenancy contract.
Was this helpful? Yes
Feb 21,2017
Minithumbup
By: 'Mike in London'
Feb 21,2017
1 people found
this helpful
They only care about getting a deal done and they do not listen to your concerns. Also, they're not transparent and do not provide fulsome information. It's agents like Greene & Co. that give a bad reputation to agents. My review is limited to the ...
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Feb 13,2017
Minithumbdown
By: 'Dario'
Feb 13,2017
2 people found
this helpful
While a few members of staff are great, most so far is bordering on insulting and indulging in unethical practices. Absolutely terrible service. STAY AWAY! On the day we moved in, the lock didn't work. We called, someone showed up to confirm the nature of ...
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Comment on agent fees
Fine when renting the first time, absolutely ridiculous ask for a RENEWAL FEE - will make sure everyone stays away from them.
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Feb 13,2017
Minithumbup
By: 'David'
Feb 13,2017
0 people found
this helpful
Jayne helped us with our rental of a flat in NW3. From the start she was professional, friendly and an excellent communicator She helped the process to go very smoothly David and Caroline...
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Comment on agent fees
Felt slightly above average but received good service
Was this helpful? Yes
Nov 29,2016
Minithumbup
By: 'Stephen'
Nov 29,2016
0 people found
this helpful
Very good service, very helpful and honest and very quickly expedited purchase of flat. I would happily use them again....
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Comment on agent fees
N/A
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Jun 23,2016
Minithumbdown
By: 'rg'
Jun 23,2016
3 people found
this helpful
Greene and Co falsely advertised that a house to let came with access to communal gardens. We signed a tenancy agreement after also being verbally assured that the tenancy came with access to the communal gardens. This was also clearly stated in the advert - ...
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Feb 29,2016
Minithumbdown
By: 'David'
Feb 29,2016
4 people found
this helpful
WORST AGENT EVER!!!! They are good until you sing and pay.. STAY AWAY!!! They do not care about anything for their tenants!...
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What agent could do to change your mind?
Really expensive for what they offer
Attached Files
Comment on agent fees
Really expensive for what they offer
Was this helpful? Yes
Feb 13,2016
Minithumbup
By: 'AZ'
Feb 13,2016
0 people found
this helpful
Kathyrn Greensmith showed us properties and we found the one we are going to move into. This is the first review I am writing for anyone because I had a great experience with her. She is warm, friendly, patient and helpful. I did not feel ...
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Comment on agent fees
Fees are high
Was this helpful? Yes
Oct 28,2015
Minithumbdown
By: 'N Pinto'
Oct 28,2015
1 people found
this helpful
They asked us to pay ahead a agency fee and then forced us to sign a contract that said that if for any reason we don't sign the contract we loose the fee. Basically cohertion by contract. The contract is the worse I've seen in ...
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Oct 01,2015
Minithumbdown
By: 'tenant1234'
Oct 01,2015
2 people found
this helpful
Overall my experience was very negative. Due to the number of issues that arose in my one year tenancy I've presented them in chronological order: At the time of making our offer the admin fee (ƒÂ¯¿½400 compared to my usual experience in London of ƒÂ¯¿½150) was not ...
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Was this helpful? Yes
Sep 08,2015
Minithumbup
By: 'Cian'
Sep 08,2015
0 people found
this helpful
Sofia provided us with an excellent service which enabled us to quickly friend a new home. She was able to liaise with the landlord quickly....
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Aug 13,2015
Minithumbdown
By: 'A.K.'
Aug 13,2015
3 people found
this helpful
Overall, I had an unpleasant experience with Greene & Co. We moved in to one of their properties early 2014 and lived there for 18 months. In the very beginning everything seemed great, the staff was polite and professional. But when all the contracts were signed and ...
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What agent could do to change your mind?
Unprofessional service overall
Attached Files
Was this helpful? Yes
Jul 02,2015
Minithumbup
By: 'SWright91'
Jul 02,2015
0 people found
this helpful
When searching for a new property to rent, Sofia was excellent. She really listened to our needs and only approached us with properties that matched our requirements instead of bombarding us with every property. On arranging viewings she was very quick and honest about room ...
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Jul 02,2015
Minithumbup
By: 'Rui Ferreira'
Jul 02,2015
0 people found
this helpful
Greene & Co has been extremely professional and helpful with my letting. Aubrey Newton has showed my a few flats that were exactly tailored to my needs and went the extra mile to help with the rent agreement, references and contract signature. I'm very satisfied ...
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Jun 02,2015
Minithumbup
By: 'Zuhair El-rayess'
Jun 02,2015
0 people found
this helpful
I have been using this agent for the last 3 years. I am very pleased with the services of this agent, who is efficient and courteous....
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Was this helpful? Yes
Apr 23,2015
Minithumbup
By: 'Laura'
Apr 23,2015
0 people found
this helpful
Daniel was a great help when we were looking to rent a property, I was new to London, so was unsure of the area, but with Daniel's help we managed to find the perfect property within our budget in one day! Once he secured the ...
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Was this helpful? Yes
Mar 08,2015
Minithumbdown
By: 'Paola'
Mar 08,2015
2 people found
this helpful
our experience of using this estate agent is very unpleasant we asked them to evaluate our property, and the Manager Summer Preston, showed up with a junior negotiator. They undervalued our property by over £50K! Suggesting the market was very slow at the time (...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 10 74 32 46 1 43 1 11 10

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Belsize Park
161 Haverstock Hill , London NW3 4QT
(15)
Clerkenwell Road Branch
70 Clerkenwell Road, London EC1M 5QA
(50)
Crouchend
3 Broadway Parade, London N8 9DE
(52)
show all branches (8)
Kensal Rise and Queens Park
72-74 Chamberlayne Road, London NW10 3JJ
(46)
Kentish Town
12 Highgate Road, London NW1 5AS
(0)
Maida Vale
63-65 Goldney Rd, London Phone:, London W9 2AR
(3)
Maidavale
7 Lauderdale Parade, Lauderdale Road , London W9 1LU
(40)
West Hampstead
146 West End Lane, London NW6 1SD
(57)


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