Greene & Co
4/5, 272 reviews
80% recommended
50% sales valuation accuracy
53% sales fee satisfaction
20% lettings valuation accuracy
50% lettings fee satisfaction
Greene & Co. are estate agents covering West Hampstead, Belsize Park, Maida Vale, Clerkenwell, Crouch End and Kensal Rise & Queen's Park for buying, renting, selling, & letting London property. show more Greene & Co. are estate agents covering West Hampstead, Belsize Park, Maida Vale, Clerkenwell, Crouch End and Kensal Rise & Queen's Park for buying, renting, selling, & letting London property.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 50% 53% £230,000 £12,900,000
Lettings 20% 50% £295 £3,142
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 10 75 33 46 1 46 1 11 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Very poor estate agents. Do not use. Rented a......”

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Jan 31,2020
Minithumbdown
By: 'Sheryl Penrose'
Jan 31,2020
1 people found
this helpful
Very poor estate agents. Do not use. Rented a small flat which had many problems. Broken shower tap and they sent an electrician. Broken and non functional drain, and I had to fix because of delays. Severe ventilation issue and I had to buy a ...
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“Complex purchase...”

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Jan 03,2020
Minithumbup
By: 'Richard Hernaman'
Jan 03,2020
0 people found
this helpful
In recent years, I have purchased two properties in London through Hamptons, or Greene & Co as it was. They were both purchased under fairly complex & demanding circumstances. On each occasion we were very well represented by Cheryl Brown. She was highly efficient & always ready to ...
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“Christina was wonderful could not recommend h......”

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Nov 23,2019
Minithumbup
By: 'Lori Wilson-Cairns'
Nov 23,2019
0 people found
this helpful
Christina was wonderful could not recommend her highly enough, nothing was too much trouble and she kept me in the loop with all developments. I visited the property multiple times and it was never a problem. Even once sale went through she was my main ...
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“So very bad...”

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Jun 07,2019
Minithumbup
By: 'Reza'
Jun 07,2019
2 people found
this helpful
I interacted with various people at this agency. They are awful. Even the staff agree that they would not use the firm. They made multiple mistakes and errors which we had to continuously correct. They also refused to work with the reasonable timeframes we requested. ...
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“Fantastic service. I dealt with Yehya, Summer and Cheryl and all of these people played a huge part in helping me secure the flat I so desperately wa...”

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Apr 22,2019
Minithumbup
By: 'Ingrid'
Apr 22,2019
0 people found
this helpful
Greene and Co helped me buy my home in Crouch End and I couldn't have been happier with their service. I dealt with Yehya, Summer and Cheryl and all of these people played a huge part in helping me secure the flat I so desperately ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Unprofessional...”

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Aug 16,2018
Minithumbdown
By: 'Tenant maida vale'
Aug 16,2018
0 people found
this helpful
Agreed with previous negative comments - unprofessional and slow agents. Would recommend to stay clear and work with other agencies instead...
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“WARNING: AVOID...”

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Jun 08,2018
Minithumbdown
By: 'WARNING'
Jun 08,2018
1 people found
this helpful
WARNING: Stay away from this company if you want a stress free tenancy. I wish I had read all these negative reviews before committing to rent from them. It's now over two months since we left the property and we are still waiting to receive ...
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Comment on agent fees
It's disappointing they even charge any fees if the customer care is anything to go by
Was this helpful? Yes

“Tenant Experience...”

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Apr 24,2018
Minithumbdown
By: 'Monica'
Apr 24,2018
1 people found
this helpful
As a tenant with this agency fully managing the property, I can only say they are useless. General maintenance, repairs and complaints were either delayed, ignored, forgotten or poorly executed. in the time living in the property, two roof tops were fully replaced, appliances had ...
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Comment on agent fees
The amount of fees are ok. However as they are not servicing properly, you get close to zero value for your money
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“Avoid, Avoid. Avoid.This company first interest is to make ......”

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Feb 07,2018
Minithumbdown
By: 'Hassan'
Feb 07,2018
1 people found
this helpful
Avoid, Avoid. Avoid. This company first interest is to make you pay a 600£ deposit before they do anything, and if for some reason you can't get the property. your deposit is wiped off. They showed me a few properties, I liked one and asked to ...
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“When we rented the flat, we found out that the 4(!) ......”

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Dec 04,2017
Minithumbdown
By: 'AVOID!!!'
Dec 04,2017
2 people found
this helpful
When we rented the flat, we found out that the 4(!) windows in the flat needed fixing or changing. Frames were damaged and windows were not closing properly resulting in cold coming into the flat and loss of heat/energy. This also resulted in huge gas ...
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Comment on agent fees
Too expensive for nothing. Avoid.
Was this helpful? Yes

“I am a landlord and have multiple properties with different ......”

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Nov 24,2017
Minithumbdown
By: 'Landlord S'
Nov 24,2017
3 people found
this helpful
I am a landlord and have multiple properties with different managing agents including until recently Greene & Co. I put up with their dodgy practices for several years as the personell and even company ownership changed but it just got worse until I finally fired them. ...
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Comment on agent fees
Very sharp practices driving up fees from every angle
Was this helpful? Yes

“As everyone will say buying a house is very stressful ......”

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Oct 21,2017
Minithumbup
By: 'Bianca'
Oct 21,2017
1 people found
this helpful
As everyone will say buying a house is very stressful and time consuming. Me and my husband had actually given up and took a break when Peter phoned us to asked us to come for some viewings. Before that, we were looking for properties ourselves ...
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“Adam was very helpful, polite and remained easily contactable throughout ......”

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Sep 29,2017
Minithumbup
By: 'Anu'
Sep 29,2017
2 people found
this helpful
Adam was very helpful, polite and remained easily contactable throughout the negotiation and offer process. I would recommend him highly...
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“Adam Prince was very helpful, knowledgeable and accessible when going ......”

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Sep 25,2017
Minithumbup
By: 'Anu'
Sep 25,2017
1 people found
this helpful
Adam Prince was very helpful, knowledgeable and accessible when going through the process of buying my flat in Belsize Park....
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“Decision to use Greene & Co was based on their professionalism + ......”

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Sep 15,2017
Minithumbup
By: 'Guido V'
Sep 15,2017
0 people found
this helpful
Decision to use Greene & Co was based on their professionalism + customer service when I originally purchased the flat. - Sold the flat within the timeframe stated - Maximised interest to ensure optimum price - Ben Voss was outstanding and provided the link between all parties. ...
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Comment on agent fees
StandardGui
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“We have endured a living nightmare renting a managed property ......”

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Jun 29,2017
Minithumbdown
By: 'MVB'
Jun 29,2017
3 people found
this helpful
We have endured a living nightmare renting a managed property from Greene and Co since December 2016 (106A stapleton hall road). They let us move in to a flat that had a giant hole in the roof (in winter!!), none of the light bulbs working, a ...
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Was this helpful? Yes
By: selim
Dec 14, 2017
View all comments (1)
Hi, I have a bit of a problem understanding your circumstances and why you have actually moved to a flat which you say "They let us move in to a flat that had a giant hole in the roof (in winter!!". Why would you rent a place like that before the landlord/agent actually fixes the problem? Surely you have visited the place and must have seen the "giant hole" in the roof?! I certainly find them more pro-tenant then pro-landlord and not so happy how they actually manage the places and use their ow ...

“Zeeshan was very quick and efficient at helping me move ......”

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May 08,2017
Minithumbup
By: 'Anonymous'
May 08,2017
0 people found
this helpful
Zeeshan was very quick and efficient at helping me move in quickly. Just a few days after viewing the property everything was in place for me to take the keys and settle in fast....
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“Very poor property handover and lettings management. Very disorganised. Incorrect ......”

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Mar 21,2017
Minithumbdown
By: 'Max 25'
Mar 21,2017
1 people found
this helpful
Very poor property handover and lettings management. Very disorganised. Incorrect statements, missing payments with slow refunds, very slow response times. Better service from KFH, Hamptons and County Property. Will not use again...
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Comment on agent fees
similar to others
Was this helpful? Yes
By: Charlotte
Mar 22, 2017
View all comments (1)
Hi Max So sorry to hear your experience with Greene and Co. has not been pleasant – we always strive to deliver excellent customer service. From the below it seems our fall down here is due to the accounting aspect, which may be explained by our recent upgrade of the accounting system we use. We'd love to discuss this further with you. Please email sam.lancaster@greene.co.uk so we can arrange a time to talk. Best wishes, Greene & Co. ...

“Very incompetent Property management department, they always seemed to be ......”

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Feb 24,2017
Minithumbdown
By: 'Andreas V'
Feb 24,2017
2 people found
this helpful
Very incompetent Property management department, they always seemed to be very busy and were ignoring my emails and phone calls. I had to speak to two branch managers just to get the relevant person to start my checkout process and the deposit refund. Still my ...
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Comment on agent fees
Very expensive for what they offer. £400 fees for a new tenancy contract.
Was this helpful? Yes

“They only care about getting a deal done and they ......”

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Feb 21,2017
Minithumbup
By: 'Mike in London'
Feb 21,2017
2 people found
this helpful
They only care about getting a deal done and they do not listen to your concerns. Also, they're not transparent and do not provide fulsome information. It's agents like Greene & Co. that give a bad reputation to agents. My review is limited to the Clerkenwell ...
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“While a few members of staff are great, most so ......”

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Feb 13,2017
Minithumbdown
By: 'Dario'
Feb 13,2017
2 people found
this helpful
While a few members of staff are great, most so far is bordering on insulting and indulging in unethical practices. Absolutely terrible service. STAY AWAY! On the day we moved in, the lock didn't work. We called, someone showed up to confirm the nature of ...
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Comment on agent fees
Fine when renting the first time, absolutely ridiculous ask for a RENEWAL FEE - will make sure everyone stays away from them.
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“Jayne helped us with our rental of a flat in ......”

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Feb 13,2017
Minithumbup
By: 'David'
Feb 13,2017
0 people found
this helpful
Jayne helped us with our rental of a flat in NW3. From the start she was professional, friendly and an excellent communicator She helped the process to go very smoothly David and Caroline...
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Comment on agent fees
Felt slightly above average but received good service
Was this helpful? Yes

“Very good service, very helpful and honest and very quickly ......”

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Nov 29,2016
Minithumbup
By: 'Stephen'
Nov 29,2016
0 people found
this helpful
Very good service, very helpful and honest and very quickly expedited purchase of flat. I would happily use them again....
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Comment on agent fees
N/A
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“Greene and Co falsely advertised that a house to let ......”

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Jun 23,2016
Minithumbdown
By: 'rg'
Jun 23,2016
3 people found
this helpful
Greene and Co falsely advertised that a house to let came with access to communal gardens. We signed a tenancy agreement after also being verbally assured that the tenancy came with access to the communal gardens. This was also clearly stated in the advert - ...
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“WORST AGENT EVER!!!!They are good until you sing and ......”

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Feb 29,2016
Minithumbdown
By: 'David'
Feb 29,2016
4 people found
this helpful
WORST AGENT EVER!!!! They are good until you sing and pay.. STAY AWAY!!! They do not care about anything for their tenants!...
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What agent could do to change your mind?
Really expensive for what they offer
Attached Filesnbsp;
Comment on agent fees
Really expensive for what they offer
Was this helpful? Yes

“Kathyrn Greensmith showed us properties and we found the one ......”

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Feb 13,2016
Minithumbup
By: 'AZ'
Feb 13,2016
0 people found
this helpful
Kathyrn Greensmith showed us properties and we found the one we are going to move into. This is the first review I am writing for anyone because I had a great experience with her. She is warm, friendly, patient and helpful. I did not feel ...
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Comment on agent fees
Fees are high
Was this helpful? Yes

“They asked us to pay ahead a agency fee and ......”

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Oct 28,2015
Minithumbdown
By: 'N Pinto'
Oct 28,2015
1 people found
this helpful
They asked us to pay ahead a agency fee and then forced us to sign a contract that said that if for any reason we don't sign the contract we loose the fee. Basically cohertion by contract. The contract is the worse I've seen in ...
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“Overall my experience was very negative. Due to the number ......”

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Oct 01,2015
Minithumbdown
By: 'tenant1234'
Oct 01,2015
2 people found
this helpful
Overall my experience was very negative. Due to the number of issues that arose in my one year tenancy I've presented them in chronological order: At the time of making our offer the admin fee (ƒÂ¯¿½400 compared to my usual experience in London of ƒÂ¯¿½150) was not ...
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“Sofia provided us with an excellent service which enabled us ......”

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Sep 08,2015
Minithumbup
By: 'Cian'
Sep 08,2015
0 people found
this helpful
Sofia provided us with an excellent service which enabled us to quickly friend a new home. She was able to liaise with the landlord quickly....
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“Overall, I had an unpleasant experience with Greene & Co. We ......”

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Aug 13,2015
Minithumbdown
By: 'A.K.'
Aug 13,2015
4 people found
this helpful
Overall, I had an unpleasant experience with Greene & Co. We moved in to one of their properties early 2014 and lived there for 18 months. In the very beginning everything seemed great, the staff was polite and professional. But when all the contracts were signed and we ...
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What agent could do to change your mind?
Unprofessional service overall
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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