Greenaway Residential

4.95/5 rating 19 reviews
  • 94% valuation accuracy
  • 95% recommend
  • 94% fee satisfaction
  • Staff picture
    Simon
  • Staff picture
    Nicola
  • Staff picture
    Raj
  • Staff picture
    Emma
  • Staff picture
    Darren
Greenaway Residential are a well established estate agency service provider based in Crawley, covering Gatwick and the surrounding provinces.
Greenaway Residential

Featured Review
a

“Great customer service. Efficient and very helpful. Thank you very ......”

Sep 04,2017
Minithumbup
Staff profile picture
Nicola
By: 'Matt'
Sep 04,2017
1 people found
this helpful
Great customer service. Efficient and very helpful. Thank you very much Nichola, would definitely recommend to others. Been a great help....
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By: Darren Greenaway
Feb 12, 2019
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Dear Matt - thank you for taking the time to write this review and for mentioning Nicola. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...
Featured Review
a

“I contacted greenaway when I needed a new place to ......”

Feb 15,2017
Minithumbup
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Nicola
By: 'Jemma'
Feb 15,2017
0 people found
this helpful
I contacted greenaway when I needed a new place to live with my 2 children, Nicola was the first person I spoke to and couldn't of been more helpful, I took the property and stayed there for 4 years, Nicola came and did inspections and was always ...
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Comment on agent fees
Fees for references and renewals were pretty step which is the only negative, but I am guessing it's the same with all agents.
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By: Darren Greenaway
Feb 12, 2019
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Dear Jemma - thank you for taking the time to write this review and for mentioning Nicola. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. I am so pleased to hear how Nicola was so helpful from the start of the process to the end. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...
Featured Review
a

“We engaged Greenaway on recommendation to assist us with the ......”

Jan 25,2017
Minithumbup
Staff profile picture
Simon
By: 'Marrion'
Jan 25,2017
0 people found
this helpful
We engaged Greenaway on recommendation to assist us with the sale of our mother's home. The whole service was very speedy and efficient. Simon was very professional and explained the whole process fully and clearly. He gave us an honest opinion and his guidance proved ...
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Comment on agent fees
Good
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Featured Review
a

“Just want to thank everyone at greenway for the very ......”

Jul 08,2016
Minithumbup
By: 'Pbrown'
Jul 08,2016
1 people found
this helpful
Just want to thank everyone at greenway for the very speedy sale of our house, the whole process went so smoothly from the Amazing pictures & accurate right up of our property, also the great professionalism from Sam who sold our house after only being on ...
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Comment on agent fees
Good
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By: Simon Brown
Aug 24, 2016
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Dear Paula Thank you for the kind testimonial cannot believe the team achieved a sale above guide price for you and within such a short time. I really appreciate that you would recommend Greenaway Residential to other people and we look forward to helping you again in the future. Kind regards Simon Brown ...

“Amazing Service!...”

Feb 22,2019
Minithumbup
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Simon
Staff profile picture
Raj
By: 'J Wood'
Feb 22,2019
0 people found
this helpful
Me and my partner have just sold my house with greenaways and found them to be very efficient. They recommended a great solicitor and also helped us with our new mortgage. Will go back next time we move!...
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By: Simon Brown
Feb 22, 2019
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Dear Mr Wood Thank you very much for taking the time to write a review - we are delighted that you are so happy with our service and look forward to helping you again one day. Enjoy your new home. Kind regards Simon Brown Branch Manager ...

“Valuation...”

Feb 22,2019
Minithumbup
Staff profile picture
Simon
By: 'C.Thomas'
Feb 22,2019
0 people found
this helpful
We had Simon out to value our home. He was polite, friendly and very easy to talk to. We were happy with all the info he provided along with the booklet of the process for when we are ready to move. We will be using ...
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Comment on agent fees
Good
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“I'd just like to say that Sam and Niky have ......”

Nov 08,2017
Minithumbdown
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Nicola
By: 'Edina&Tamas'
Nov 08,2017
3 people found
this helpful
I'd just like to say that Sam and Niky have been absolutly brilliant ,they've looked after us so well , always keeping us updated with anything thats going on. I can't thank them enough for how helpfull they've been. The landlords have also been so good, ...
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By: Darren Greenaway
Feb 12, 2019
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Dear Edina & Tamas - thank you for taking the time to write this review and for mentioning Nicola & Sam. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...

“Spent just over 4 years renting through Greenway. Left due to ......”

Mar 15,2017
Minithumbup
Staff profile picture
Nicola
By: 'Chris Cornfoot'
Mar 15,2017
0 people found
this helpful
Spent just over 4 years renting through Greenway. Left due to landlord selling the property. My dealing with greenway and Nicola have always been great. Nicola provides a personalised service remembering who we were and always willing to help. From setting up the rental agreement to ...
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Comment on agent fees
Agents fees are the same as any other agents fees so i would say while i disagree with the higher fees this is the same anywhere you go and Greenway make sure that their service is higher than others so i would say well worth the fees
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By: Darren Greenaway
Feb 12, 2019
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Dear Chris - thank you for taking the time to write this review and for mentioning Nicola. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...

“Excellent professional friendly service Very helpful and reacted quickly to ......”

Jan 30,2017
Minithumbup
Staff profile picture
Simon
By: 'Sue Marcham'
Jan 30,2017
0 people found
this helpful
Excellent professional friendly service Very helpful and reacted quickly to any problems Simon Brown responded exceptionally well if any problem cropped up within the chain...
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By: Darren Greenaway
Feb 12, 2019
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Dear Sue - thank you for taking the time to write this review and for mentioning Simon. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...

“I had the most excellent service from Greenway. Professional, efficient, ......”

Nov 22,2016
Minithumbup
By: 'S Singh'
Nov 22,2016
0 people found
this helpful
I had the most excellent service from Greenway. Professional, efficient, hard-working and an absolute delight in dealing with Sam and all staff I came across. I have recommended Greenway to all my friends looking for properties. Many thanks again!...
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“I have been renting all the time have been in ......”

Sep 08,2016
Minithumbup
Staff profile picture
Simon
By: 'Janet'
Sep 08,2016
0 people found
this helpful
I have been renting all the time have been in England but Greenaway is the best Estate agent for me all the staff are very professional especially Simon who led the team very well , kind, and respectful. He makes his customers feels like a human. ...
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Comment on agent fees
Good
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By: Simon Brown
Sep 08, 2016
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Hi Janet Thank you for taking the time to write your review of our company. Why are delighted that you are renting your second property with us and we look forward to speaking with you soon. Kind regards Simon Brown Branch Manager ...

“Great service provided by Simon and his team in finding ......”

Sep 07,2016
Minithumbup
Staff profile picture
Simon
By: 'Jatin Karia'
Sep 07,2016
0 people found
this helpful
Great service provided by Simon and his team in finding tenants for both our flats in a fast and efficient manner. The rents achieved were at the higher end of our expectations....
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Comment on agent fees
Agreed fees were reasonable
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By: Simon Brown
Sep 08, 2016
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Dear Jatin Thank you very much for your review. We are delighted that you are happy with our service and look forward to looking after your rental portfolio ongoing. Many thanks Simon Brown Branch Manager ...

“I recently used Greenaway to sell my property. The transaction ......”

Aug 31,2016
Minithumbup
Staff profile picture
Simon
By: 'Giulia'
Aug 31,2016
0 people found
this helpful
I recently used Greenaway to sell my property. The transaction was smooth, I received solid advice from Simon on how to market the property. Hollie was in charge of the viewings and managed to find a buyer for a very good price in less than ...
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Comment on agent fees
Competitive rates compared to other agencies.
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“This was my first experience of Greenaway Residential, although I ......”

Aug 29,2016
Minithumbup
Staff profile picture
Nicola
By: 'Stephen'
Aug 29,2016
0 people found
this helpful
This was my first experience of Greenaway Residential, although I have used others elsewhere, and found them to be courteous and very professional. They were very thorough with their communications and I would be happy to recommend them to other landlords....
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Comment on agent fees
The standard level of fee.
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“Simon Brown is a very helpful guy who is a ......”

Aug 24,2016
Minithumbup
Staff profile picture
Simon
By: 'President Allen Vincatassin'
Aug 24,2016
0 people found
this helpful
Simon Brown is a very helpful guy who is a professional. The service he provides at Greenaway is outsanding. I would highly recommend Greenaway because of him....
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Comment on agent fees
Very reasonable
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“After telephoning this company they swiftly came out to me- ......”

Aug 17,2016
Minithumbup
Staff profile picture
Simon
By: 'Sharon'
Aug 17,2016
0 people found
this helpful
After telephoning this company they swiftly came out to me- the very next day. Simon (the branch manager) was very professional, friendly and understanding of my circumstances. An honest valuation of my property, and documentation arrived promptly afterwards. Overall a really good service...
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By: Simon Brown
Aug 24, 2016
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Hi Sharon Thank you very much for taking the time to give feedback on our service, it is great to know you are happy with how you were treated. We look forward to speaking with you soon. Kind regards Simon Brown ...

“Would definitely recommend them for lettings. They got me in ......”

Jul 04,2016
Minithumbup
By: 'Nikki Chapman'
Jul 04,2016
0 people found
this helpful
Would definitely recommend them for lettings. They got me in for a viewing extremely quickly and the paperwork turnaround was impressive. Also very friendly and helpful staff. Couldn't fault them...
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Comment on agent fees
The agents fees were in line with the rest of the high street
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By: Simon Brown
Aug 24, 2016
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Dear Nicola Thank you for the testimonial, I am glad that the team were friendly, helpful and efficient. I am pleased that things have been handled in the right way and I hope things settle down for you. Kindest regards Simon Brown ...

“Used Greenaway to rent our house. The staff are always ......”

Mar 16,2013
Minithumbup
By: 'Mrs S Petts'
Mar 16,2013
0 people found
this helpful
Used Greenaway to rent our house. The staff are always polite and courteous, and fast at responding to email enquiries. Very helpful during the intial process from putting down holding deposit to getting keys, and once in the property were happy to be contacted with ...
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“just want to say a big thank you to greenaways ......”

Mar 06,2013
Minithumbup
By: 'Miles Bradley'
Mar 06,2013
0 people found
this helpful
just want to say a big thank you to greenaways fo the happy three years i had in my flat. if anything ever needed to be done it was fast just like when i got a new washing machine as the old one broke (in 2 ...
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2 0 7 1 5 0 1 0 3 0

Fees

For information regarding our fee structure please contact a member of our Team on 01293 561188 who will provide you with a personal quotation.
Last updated at 23/08/2016, 11:54 AM by Simon

Complaints Procedure

https://www.greenawayresidential.com/formal-complaints-policy
Last updated at 11:23 AM 25/09/2018 by Darren Greenaway

Awards won by Greenaway Residential

Individual Branch Awards

Firm rankings


Overall

Estate agents

Letting agents

View All 2 Branches


Greenaway Residential - Crawley, RH10
Crawley
109 High Street, Crawley RH10 1DD
(19)
Greenaway Residential - East Grinstead, RH19
East Grinstead
88 London Road, East Grinstead RH19 1EP
(0)

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