Greenaway Residential
5/5, 23 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction
Greenaway Residential are a well established estate agency service provider based in Crawley, covering Gatwick and the surrounding provinces. show more Greenaway Residential are a well established estate agency service provider based in Crawley, covering Gatwick and the surrounding provinces.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £165,000 £290,000
Lettings 100% 90% £675 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 7 1 6 0 1 0 4 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties
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Greenaway Residential Branches (view all 2)

“Landlord...”

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Mar 18,2019
Minithumbup
Darren
Nicola
By: 'Ben Lovell'
Mar 18,2019
0 people found
this helpful
Darren and his team Michael & Nicola were most helpful and couldn't do enough to find me a tenant. Nothing was to much trouble and they are willing to go beyond their duty. I would definitely recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
By: Darren Greenaway
Mar 19, 2019
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Dear Ben, thank for taking the time to write the review it is really appreciated. It was a pleasure helping you find a tenant and although not as plain sailing as it can be we got there. It is lovely to work with such a lovely client. You know where we are when you need help in the future. Best wishes - Darren Greenaway ...

“Financial Advice...”

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Mar 08,2019
Minithumbup
Simon
By: 'Barrie Hammond'
Mar 08,2019
0 people found
this helpful
Simon introduces clients to me who require financial advice to purchase a property. The information I receive from Simon is very relevant and gives me enough details to understand the clients initial requirements....
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Comment on agent fees
N/A
Was this helpful? Yes

“Excellent...”

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Feb 26,2019
Minithumbup
Simon
By: 'Ems'
Feb 26,2019
0 people found
this helpful
Excellent service received from Simon and his team. Sold my house within a week and got what we wanted. Really competitive fees.... goes above and beyond....
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Was this helpful? Yes
By: Simon Brown
Feb 26, 2019
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Dear Ems Thank you very much for your review. We are delighted that you are so happy with our service and the team sold your property in a week! We look forward to helping you again in the future. Kind regards Simon Brown Branch Manager ...

“No hesitation in recommending...”

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Feb 26,2019
Minithumbup
Simon
Raj
By: 'Radford'
Feb 26,2019
0 people found
this helpful
I have used Greenaways for the last 4years both to buy flats and to find tenants. They have always been very efficient, professional & knowledgeable about the local area. Their service is so much more personal than any other agent that I have used - not ...
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Was this helpful? Yes
By: Simon Brown
Feb 27, 2019
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Dear Lucy Thank you so much for your feedback - it is very much appreciated. I am delighted that you are so happy with the service you receive from our team and I hope to be able to work with you on your investment portfolio for many years to come! Kind regards Simon Brown Branch Manager ...

“Amazing Service!...”

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Feb 22,2019
Minithumbup
Simon
Raj
By: 'J Wood'
Feb 22,2019
0 people found
this helpful
Me and my partner have just sold my house with greenaways and found them to be very efficient. They recommended a great solicitor and also helped us with our new mortgage. Will go back next time we move!...
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Was this helpful? Yes
By: Simon Brown
Feb 22, 2019
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Dear Mr Wood Thank you very much for taking the time to write a review - we are delighted that you are so happy with our service and look forward to helping you again one day. Enjoy your new home. Kind regards Simon Brown Branch Manager ...

“Valuation...”

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Feb 22,2019
Minithumbup
Simon
By: 'C.Thomas'
Feb 22,2019
0 people found
this helpful
We had Simon out to value our home. He was polite, friendly and very easy to talk to. We were happy with all the info he provided along with the booklet of the process for when we are ready to move. We will be using ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Simon Brown
Feb 25, 2019
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Dear Miss Thomas Thank you very much for taking the time to write this review. We look forward to assisting you further in the future. Kind regards Simon Brown Branch Manager ...

“I'd just like to say that Sam and Niky have ......”

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Nov 08,2017
Minithumbdown
Nicola
By: 'Edina&Tamas'
Nov 08,2017
3 people found
this helpful
I'd just like to say that Sam and Niky have been absolutly brilliant ,they've looked after us so well , always keeping us updated with anything thats going on. I can't thank them enough for how helpfull they've been. The landlords have also been so good, ...
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Was this helpful? Yes
By: Darren Greenaway
Feb 12, 2019
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Dear Edina & Tamas - thank you for taking the time to write this review and for mentioning Nicola & Sam. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...

“Spent just over 4 years renting through Greenway. Left due to ......”

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Mar 15,2017
Minithumbup
Nicola
By: 'Chris Cornfoot'
Mar 15,2017
0 people found
this helpful
Spent just over 4 years renting through Greenway. Left due to landlord selling the property. My dealing with greenway and Nicola have always been great. Nicola provides a personalised service remembering who we were and always willing to help. From setting up the rental agreement to ...
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Comment on agent fees
Agents fees are the same as any other agents fees so i would say while i disagree with the higher fees this is the same anywhere you go and Greenway make sure that their service is higher than others so i would say well worth the fees
Was this helpful? Yes
By: Darren Greenaway
Feb 12, 2019
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Dear Chris - thank you for taking the time to write this review and for mentioning Nicola. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...

“Excellent professional friendly serviceVery helpful and reacted quickly to any ......”

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Jan 30,2017
Minithumbup
Simon
By: 'Sue Marcham'
Jan 30,2017
0 people found
this helpful
Excellent professional friendly service Very helpful and reacted quickly to any problems Simon Brown responded exceptionally well if any problem cropped up within the chain...
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Was this helpful? Yes
By: Darren Greenaway
Feb 12, 2019
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Dear Sue - thank you for taking the time to write this review and for mentioning Simon. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...

“I had the most excellent service from Greenway. Professional, efficient, ......”

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Nov 22,2016
Minithumbup
By: 'S Singh'
Nov 22,2016
0 people found
this helpful
I had the most excellent service from Greenway. Professional, efficient, hard-working and an absolute delight in dealing with Sam and all staff I came across. I have recommended Greenway to all my friends looking for properties. Many thanks again!...
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Was this helpful? Yes
By: Simon Brown
Feb 26, 2019
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Dear Mr Singh Thank you very much for taking the time to write this review. Kind regards Simon Brown Branch Manager ...

“I have been renting all the time have been in ......”

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Sep 08,2016
Minithumbup
Simon
By: 'Janet'
Sep 08,2016
0 people found
this helpful
I have been renting all the time have been in England but Greenaway is the best Estate agent for me all the staff are very professional especially Simon who led the team very well , kind, and respectful. He makes his customers feels like a human. ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Simon Brown
Sep 08, 2016
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Hi Janet Thank you for taking the time to write your review of our company. Why are delighted that you are renting your second property with us and we look forward to speaking with you soon. Kind regards Simon Brown Branch Manager ...

“Great service provided by Simon and his team in finding ......”

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Sep 07,2016
Minithumbup
Simon
By: 'Jatin Karia'
Sep 07,2016
0 people found
this helpful
Great service provided by Simon and his team in finding tenants for both our flats in a fast and efficient manner. The rents achieved were at the higher end of our expectations....
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Comment on agent fees
Agreed fees were reasonable
Was this helpful? Yes
By: Simon Brown
Sep 08, 2016
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Dear Jatin Thank you very much for your review. We are delighted that you are happy with our service and look forward to looking after your rental portfolio ongoing. Many thanks Simon Brown Branch Manager ...

“I recently used Greenaway to sell my property. The transaction ......”

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Aug 31,2016
Minithumbup
Simon
By: 'Giulia'
Aug 31,2016
0 people found
this helpful
I recently used Greenaway to sell my property. The transaction was smooth, I received solid advice from Simon on how to market the property. Hollie was in charge of the viewings and managed to find a buyer for a very good price in less than ...
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Comment on agent fees
Competitive rates compared to other agencies.
Was this helpful? Yes
By: Simon Brown
Feb 26, 2019
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Dear Giulia Thank you so much for taking the time to write us a review. We are very happy that you were so happy with our service and hope to be able to help you again in the future. Kind regards Simon Brown Branch Manager ...

“This was my first experience of Greenaway Residential, although I ......”

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Aug 29,2016
Minithumbup
Nicola
By: 'Stephen'
Aug 29,2016
0 people found
this helpful
This was my first experience of Greenaway Residential, although I have used others elsewhere, and found them to be courteous and very professional. They were very thorough with their communications and I would be happy to recommend them to other landlords....
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Comment on agent fees
The standard level of fee.
Was this helpful? Yes
By: Simon Brown
Feb 26, 2019
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Dear Stephen Thank you for taking the time to write a review about your experience with Greenaway Residential, it is highly appreciated. Kind regards Simon Brown Branch Manager ...

“Simon Brown is a very helpful guy who is a ......”

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Aug 24,2016
Minithumbup
Simon
By: 'President Allen Vincatassin'
Aug 24,2016
0 people found
this helpful
Simon Brown is a very helpful guy who is a professional. The service he provides at Greenaway is outsanding. I would highly recommend Greenaway because of him....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Simon Brown
Feb 26, 2019
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Dear Allen Thank you very much for taking the time to write this review, it is very much appreciated. Kind regards Simon Brown Branch Manager ...

“After telephoning this company they swiftly came out to me- ......”

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Aug 17,2016
Minithumbup
Simon
By: 'Sharon'
Aug 17,2016
0 people found
this helpful
After telephoning this company they swiftly came out to me- the very next day. Simon (the branch manager) was very professional, friendly and understanding of my circumstances. An honest valuation of my property, and documentation arrived promptly afterwards. Overall a really good service...
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Was this helpful? Yes
By: Simon Brown
Aug 24, 2016
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Hi Sharon Thank you very much for taking the time to give feedback on our service, it is great to know you are happy with how you were treated. We look forward to speaking with you soon. Kind regards Simon Brown ...

“Would definitely recommend them for lettings. They got me in ......”

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Jul 04,2016
Minithumbup
By: 'Nikki Chapman'
Jul 04,2016
0 people found
this helpful
Would definitely recommend them for lettings. They got me in for a viewing extremely quickly and the paperwork turnaround was impressive. Also very friendly and helpful staff. Couldn't fault them...
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Comment on agent fees
The agents fees were in line with the rest of the high street
Was this helpful? Yes
By: Simon Brown
Aug 24, 2016
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Dear Nicola Thank you for the testimonial, I am glad that the team were friendly, helpful and efficient. I am pleased that things have been handled in the right way and I hope things settle down for you. Kindest regards Simon Brown ...

“Used Greenaway to rent our house. The staff are always ......”

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Mar 16,2013
Minithumbup
By: 'Mrs S Petts'
Mar 16,2013
0 people found
this helpful
Used Greenaway to rent our house. The staff are always polite and courteous, and fast at responding to email enquiries. Very helpful during the intial process from putting down holding deposit to getting keys, and once in the property were happy to be contacted with ...
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By: Simon Brown
Feb 26, 2019
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Dear Mrs Petts Thank you very much for taking the time to write this review. We are delighted that you are so happy with our service. Many thanks Simon Brown Branch Manager ...

“just want to say a big thank you to greenaways ......”

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Mar 06,2013
Minithumbup
By: 'Miles Bradley'
Mar 06,2013
0 people found
this helpful
just want to say a big thank you to greenaways fo the happy three years i had in my flat. if anything ever needed to be done it was fast just like when i got a new washing machine as the old one broke (in 2 ...
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By: Simon Brown
Feb 26, 2019
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Dear Miles Thank you very much for your review of our service. Best regards Simon Brown Branch Manager ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.greenawayresidential.com/formal-complaints-policy
Last updated at 11:23 AM 25/09/2018 by Darren Greenaway

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