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    Gareth Styles
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    Neal Aldridge
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    Stuart Beauchamp
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    Chertsey Surrey
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    Josie Needs
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    Adnam
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    Emma Harris
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    Kevin Sprangle
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    Michael Smart
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    Hannah Wride
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    Katie Lines-Davies
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    Michelle Trimming
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    Natalie Willson
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    natalie wilson
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    Courtenay Scarlett
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    Stephanie Hazley
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    Stephanie Hazley
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Jul 24,2017
Minithumbup
Stephanie Hazley
By:
Jul 24,2017
0 people found
this helpful
Steph has been great at responding to queries promptly, as well as providing help and support whenever required. I feel reassured that if I ever have a concern, Steph will be quick to sort it for me....
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Jul 19,2017
Minithumbup
Stephanie Hazley
By:
Jul 19,2017
0 people found
this helpful
I have been renting through Grants in this 1 particular property for almost 4 years. Every encounter or issue we have had Steph has been fantastic to deal with. Everything we have requested we have got, Steph has always got back to me by phone or email pretty much straight away. Pleasure to deal with....
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Jul 14,2017
Minithumbup
Stephanie Hazley
By:
Jul 14,2017
0 people found
this helpful
Stef is very attentive and responds quickly to calls and emails - even on a weekend! I have had some bad experiences with other agents, but Stef is different. I like the personal service from Grants and Stef particularly. Nothing is too much trouble and she follows up regularly with feedback and quotes as needed....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 13,2017
Minithumbup
Stuart Beauchamp
Jessica Taylor
By:
Jul 13,2017
0 people found
this helpful
We have just exchanged contracts on our sale as part of a challenging, long chain. We were very lucky to have been led and advised along the way by Stuart and Jessica who went the extra mile and tirelessly beyond to help co-ordinate the solicitors' work across the chain to ensure that we arrive to this point to all parties satisfaction. Stuart's approach has been very professional yet very friendly and approachable and we valued his expert advice during every step of the journey. I would recomme...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 13,2017
Minithumbup
Stuart Beauchamp
By:
Jul 13,2017
0 people found
this helpful
I highly recommend using Grants. Stuart and Jess were helpful, professional, friendly and a pleasure to deal with. I felt that Stuart had my back and was determined to get the best possible deal on my behalf throughout the process....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jul 08,2017
Minithumbup
Stuart Beauchamp
By:
Jul 08,2017
0 people found
this helpful
I would highly recommend Grants Independent Stuart with the assistance of Jess has made selling a house a pain free process. Stuart's sound advice and guidance from valuation through to completion was invaluable. I would not hesitate to use them again....
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Comment on agent fees
Good.
Was this helpful? Yes
Jul 08,2017
Minithumbup
Stuart Beauchamp
By:
Jul 08,2017
0 people found
this helpful
Stuart and Jess at Grants were fantastic, working on a tight time frame they pulled out all the stops to market and sell the property quickly and efficiently. During the exchange process they were great at chasing up the various parties, their communication and customer focus was great. Would certainly recommend them to sell your home....
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Comment on agent fees
Standard 1% of sale price.
Was this helpful? Yes
Jul 07,2017
Minithumbup
Natalie Willson
Megan Reeves
By:
Jul 07,2017
0 people found
this helpful
I was recommended Grants by a friend in the business. They were superb from day one. So professional and organised. The valuation was spot on and achieved the price they suggested. Excellent communication throughout the whole process. So glad I appointed them and will recommend to everybody. Many thanks for your services so far. Ripley....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jul 07,2017
Minithumbup
Jessica Taylor
Stuart Beauchamp
By:
Jul 07,2017
1 people found
this helpful
Jess showed us around 101 Oak House, and this was one of many properties we viewed over a few weeks. Before we decided to purchase the house we both said how great she was showing us around (The best of any we saw). She was engaging, friendly, punctual and had all the answers to the questions we asked. When it came to going through the process of purchasing the property - she was utterly fantastic. We had a few delays along the way and she handled them professionally, whilst maintaining a frien...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 29,2017
Minithumbup
Natalie Willson
Megan Reeves
By:
Jun 29,2017
0 people found
this helpful
We found Natalie and Megan to be highly professional and helpful, coordinating our move to a lovely new home in Ripley. They kept us informed every step of the way and also reccomended a very good professional cleaner for our property we were leaving. They helped alleviate some of the stress involved in a house move . We have a very nice bond with the whole team . Jane Dennis is the property manager and is very efficient at her job ...clearly has considerable experience. Would highly recommen...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2017
Minithumbup
Stephanie Hazley
By:
Jun 29,2017
0 people found
this helpful
Stefanie is very experienced, efficient and always very helpful. She comes accross very professionally and sorts out any problems quickly....
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Was this helpful? Yes
Jun 29,2017
Minithumbup
Stephanie Hazley
By:
Jun 29,2017
0 people found
this helpful
Stephanie has a wealth of experience and is very reliable and capable. She acts quickly and I feel I can trust her, which is very important as she manages two properties for us. She's really easy to deal with and we get on well....
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Was this helpful? Yes
Jun 29,2017
Minithumbup
Kevin Sprangle
By:
Jun 29,2017
0 people found
this helpful
I met with three estate agents and Kevin Sprangle stood out by miles as the most professional, courteous and trustworthy. He has been very helpful and proactive throughout the sale process. I would definitely use his services again....
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Comment on agent fees
Fees were fine, cheaper than others I was quoted.
Was this helpful? Yes
Jun 26,2017
Minithumbup
James Quinn
By:
Jun 26,2017
0 people found
this helpful
We are first time home buyers in the UK and James has been an excellent guide through the entire process. He answered all our questions patiently and comprehensively, accommodated our many viewing requests and proved to be a good sounding board on more complex issues. We aim to complete this week and are very excited to be owning our own home! I will certainly recommend James Quinn ......
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 08,2017
Minithumbup
Neal Aldridge
James Quinn
By:
Jun 08,2017
0 people found
this helpful
From valuation through to completion dealing with Neal and James has gone smoothly. In a difficult market, their professional, upbeat and confident style has worked. I was advised of all viewings in advance, they were always accompanied, important as the house was empty. Grants works hard for the client, and it is the individual attention that makes them stand out....
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Comment on agent fees
Very fair
Was this helpful? Yes
Jun 02,2017
Minithumbup
Kevin Sprangle
Gareth Styles
By:
Jun 02,2017
2 people found
this helpful
We're over the moon with the level of service and professionalism we've experienced, having recently sold our house through Grants. I know it's rare to have much positive to say about the industry, however we've been delighted with the integrity, level of service and professionalism from both Kevin and Gareth throughout the sale. From the very first meeting their open and honest approach was a breath of fresh air, and throughout the process they've been highly responsive and only ever advised u...
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Comment on agent fees
Great value for the level of service and experience
Was this helpful? Yes
Jun 02,2017
Minithumbup
Stuart Beauchamp
By:
Jun 02,2017
0 people found
this helpful
My wife and I approached Grants Independent as the majority of the properties listed on their website were in line with what we were looking for. When we started the process and began viewing properties, we found our agent - Stuart Beauchamp - to be very professional and consultative. Unlike other agencies we had tried, Stuart really listened to what we were looking for and delivered a service which was second to none. Stuart gave sound advise and recommendations and walked us through the entire...
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Was this helpful? Yes
May 26,2017
Minithumbup
James Quinn
By:
May 26,2017
0 people found
this helpful
As buyers, we found James really helpful. He was always available when we needed him, and was brilliant at keeping us in the loop as to what was going on at all stages. He was very honest and we never felt like we were being pushed in anyway to do something we didn't want to do. He did a lot to make sure the experience as first time buyers was as stress free as possible....
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Comment on agent fees
N/A
Was this helpful? Yes
May 25,2017
Minithumbup
Stuart Beauchamp
Jessica Taylor
By:
May 25,2017
0 people found
this helpful
A thoroughly professional, efficient and friendly service. Right from the start Stuart gave us straight forward honest advice from the 1st valuation to the conclusion . Working from home could have made things difficult but they managed the viewings so well it didn't create a problem. Stuart and Jess handled the whole transaction with professionalism and good humour even when things got tense ! THANK YOU...
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Comment on agent fees
Good
Was this helpful? Yes
May 16,2017
Minithumbup
Stuart Beauchamp
By:
May 16,2017
0 people found
this helpful
Stuart and Jess have been exceptionally professional from the initial visit through to completion. Stuart has shown compassion towards me with this sale due my personal circumstances and been extremely supportive. Excellent communication. We must also praise Jess, who at all times, has been aware of how the sale was proceeding. A truly great team. Thank you and glad we chose you....
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Comment on agent fees
Competitive
Was this helpful? Yes
May 09,2017
Minithumbup
James Quinn
Neal Aldridge
By:
May 09,2017
0 people found
this helpful
We have recently exchanged on the sale of our property through Grants. Neal and James have been absolutely excellent throughout the process. When we instructed Grants we had already been on with 2 agents previously and had a significant number of viewings, within weeks of being on with Grants we were under offer. Most of my contact was with James who was professional and very helpful, especially with my silly questions! Many thanks to them both....
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Was this helpful? Yes
May 04,2017
Minithumbup
James Quinn
By:
May 04,2017
0 people found
this helpful
We have just exchanged on a property we purchased through Grants. James was exceptional throughout the process from the first viewing all the way through to exchange. He was quick to respond, courteous and always went above and beyond to help us through the process which as a first time buyer this was key for me. There was never any ambiguity and he always kept us well informed on status of the chain. Overall a very positive experience and I wouldn't hesitate to list my property with James and G...
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Comment on agent fees
NA - I am a buyer
Was this helpful? Yes
May 02,2017
Minithumbup
Stephanie Hazley
By:
May 02,2017
0 people found
this helpful
Very happy with the way Stephanie handles any issues we have with the rental property. Keeps us in the loop at all times and is very prompt in responding....
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Comment on agent fees
good
Was this helpful? Yes
Apr 28,2017
Minithumbup
Megan Reeves
Natalie Willson
By:
Apr 28,2017
0 people found
this helpful
Natalie and Megan are very hard working and honest. They give extremely helpful advice. Natalie is very Knowledgeable of market and was great when giving me honest advice for all 7 of my properties. I would recommend these two girls to let any property. They let mine in 48 hours!...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 27,2017
Minithumbup
natalie wilson
Megan Reeves
By:
Apr 27,2017
0 people found
this helpful
Nataliie and Megan were very prompt and professional during the advertising and letting of my flat in Woking. Tenants were swiftly found and the asking price attained. No problems recommending these two to any other potential small time landlord out there....
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Was this helpful? Yes
Apr 25,2017
Minithumbup
Ms Jane Dennis
By:
Apr 25,2017
0 people found
this helpful
Jane has always been extremely professional when I have had dealings with her, a valuable member of staff for the branch, look forward to working with her in future...
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Comment on agent fees
Agent fees are very reasonable incomprison to the rest of the market
Was this helpful? Yes
Apr 21,2017
Minithumbup
Stephanie Hazley
By:
Apr 21,2017
0 people found
this helpful
Stephanie is very professional. She is always available to help, respond very quick to all queries and is very flexible....
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Was this helpful? Yes
Apr 16,2017
Minithumbup
Stephanie Hazley
By:
Apr 16,2017
0 people found
this helpful
Very helpful, quick to respond to queries and quick to sort out any issues. Always understanding to both the landlord and tenant....
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Comment on agent fees
I've never really understood why admin fees are so high to simply renew tenancy. I personally think the fees of £90 for paperwork is too high.
Was this helpful? Yes
Apr 12,2017
Minithumbup
Jane Dennis
By:
Apr 12,2017
0 people found
this helpful
Jane Denis has always been nothing but professional, dealt with any problems I have brought up to her and solved any issues fast and efficiently. Couldn't ask for a better agent....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 11,2017
Minithumbup
Stephanie Hazley
By:
Apr 11,2017
0 people found
this helpful
Stephanie has always been helpful, very informative and always tries to do her best for the tennant. Very flexable with property checks and always happy to discuss anything we may need....
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
97 4 129 2 144 0 81 1 13 0

Job vacancies

Please see a list of jobs available

Agent Fees

Our fees are extremely competitive, we can act on a percentage fee, but can also act on fixed fee if preferred. Fees vary according to the type of property, market conditions and the work involved. for more information and please contact us.
Last updated at 3:22 PM 03/10/2016 by Stephanie Hazley

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles

Awards won by Grants Independent Estate Agents

Individual Branch Awards

Addlestone, KT15 2BA

Weybridge, KT13 8DL

Woking, GU21 6hn


Firm Widgets

My widgets

Office 1
175 Station Road, Addlestone KT15 2BA
(114)
Weybridge
60 Church Street, Weybridge KT13 8DL
(248)
Woking
67 Commercial Way, Woking GU21 6hn
(103)


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