• Gareth Styles
    Gareth Styles
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    Neal Aldridge
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    Stuart Beauchamp
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    Chertsey Surrey
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    Josie Needs
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    Adnam
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    Emma Harris
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    Kevin Sprangle
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    Michael Smart
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    Hannah Wride
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    Katie Lines-Davies
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    Michelle Trimming
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    Natalie Willson
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    natalie wilson
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    Courtenay Scarlett
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    James Quinn
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    Ross Greaney
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    Stephanie Hazley
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    Stephanie Hazley
No description available.
Jun 26,2017
Minithumbup
James Quinn
By:
Jun 26,2017
0 people found
this helpful
We are first time home buyers in the UK and James has been an excellent guide through the entire process. He answered all our questions patiently and comprehensively, accommodated our many viewing requests and proved to be a good sounding board on more complex issues. We aim to complete this week and are very excited to be owning our own home! I will certainly recommend James Quinn ......
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 08,2017
Minithumbup
Neal Aldridge
James Quinn
By:
Jun 08,2017
0 people found
this helpful
From valuation through to completion dealing with Neal and James has gone smoothly. In a difficult market, their professional, upbeat and confident style has worked. I was advised of all viewings in advance, they were always accompanied, important as the house was empty. Grants works hard for the client, and it is the individual attention that makes them stand out....
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Comment on agent fees
Very fair
Was this helpful? Yes
Jun 02,2017
Minithumbup
Kevin Sprangle
Gareth Styles
By:
Jun 02,2017
2 people found
this helpful
We're over the moon with the level of service and professionalism we've experienced, having recently sold our house through Grants. I know it's rare to have much positive to say about the industry, however we've been delighted with the integrity, level of service and professionalism from both Kevin and Gareth throughout the sale. From the very first meeting their open and honest approach was a breath of fresh air, and throughout the process they've been highly responsive and only ever advised u...
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Comment on agent fees
Great value for the level of service and experience
Was this helpful? Yes
Jun 02,2017
Minithumbup
Stuart Beauchamp
By:
Jun 02,2017
0 people found
this helpful
My wife and I approached Grants Independent as the majority of the properties listed on their website were in line with what we were looking for. When we started the process and began viewing properties, we found our agent - Stuart Beauchamp - to be very professional and consultative. Unlike other agencies we had tried, Stuart really listened to what we were looking for and delivered a service which was second to none. Stuart gave sound advise and recommendations and walked us through the entire...
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Was this helpful? Yes
May 26,2017
Minithumbup
James Quinn
By:
May 26,2017
0 people found
this helpful
As buyers, we found James really helpful. He was always available when we needed him, and was brilliant at keeping us in the loop as to what was going on at all stages. He was very honest and we never felt like we were being pushed in anyway to do something we didn't want to do. He did a lot to make sure the experience as first time buyers was as stress free as possible....
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Comment on agent fees
N/A
Was this helpful? Yes
May 25,2017
Minithumbup
Stuart Beauchamp
Jessica Taylor
By:
May 25,2017
0 people found
this helpful
A thoroughly professional, efficient and friendly service. Right from the start Stuart gave us straight forward honest advice from the 1st valuation to the conclusion . Working from home could have made things difficult but they managed the viewings so well it didn't create a problem. Stuart and Jess handled the whole transaction with professionalism and good humour even when things got tense ! THANK YOU...
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Comment on agent fees
Good
Was this helpful? Yes
May 16,2017
Minithumbup
Stuart Beauchamp
By:
May 16,2017
0 people found
this helpful
Stuart and Jess have been exceptionally professional from the initial visit through to completion. Stuart has shown compassion towards me with this sale due my personal circumstances and been extremely supportive. Excellent communication. We must also praise Jess, who at all times, has been aware of how the sale was proceeding. A truly great team. Thank you and glad we chose you....
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Comment on agent fees
Competitive
Was this helpful? Yes
May 09,2017
Minithumbup
James Quinn
Neal Aldridge
By:
May 09,2017
0 people found
this helpful
We have recently exchanged on the sale of our property through Grants. Neal and James have been absolutely excellent throughout the process. When we instructed Grants we had already been on with 2 agents previously and had a significant number of viewings, within weeks of being on with Grants we were under offer. Most of my contact was with James who was professional and very helpful, especially with my silly questions! Many thanks to them both....
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Was this helpful? Yes
May 04,2017
Minithumbup
James Quinn
By:
May 04,2017
0 people found
this helpful
We have just exchanged on a property we purchased through Grants. James was exceptional throughout the process from the first viewing all the way through to exchange. He was quick to respond, courteous and always went above and beyond to help us through the process which as a first time buyer this was key for me. There was never any ambiguity and he always kept us well informed on status of the chain. Overall a very positive experience and I wouldn't hesitate to list my property with James and G...
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Comment on agent fees
NA - I am a buyer
Was this helpful? Yes
May 02,2017
Minithumbup
Stephanie Hazley
By:
May 02,2017
0 people found
this helpful
Very happy with the way Stephanie handles any issues we have with the rental property. Keeps us in the loop at all times and is very prompt in responding....
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Comment on agent fees
good
Was this helpful? Yes
Apr 28,2017
Minithumbup
Megan Reeves
Natalie Willson
By:
Apr 28,2017
0 people found
this helpful
Natalie and Megan are very hard working and honest. They give extremely helpful advice. Natalie is very Knowledgeable of market and was great when giving me honest advice for all 7 of my properties. I would recommend these two girls to let any property. They let mine in 48 hours!...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 27,2017
Minithumbup
natalie wilson
Megan Reeves
By:
Apr 27,2017
0 people found
this helpful
Nataliie and Megan were very prompt and professional during the advertising and letting of my flat in Woking. Tenants were swiftly found and the asking price attained. No problems recommending these two to any other potential small time landlord out there....
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Was this helpful? Yes
Apr 25,2017
Minithumbup
Ms Jane Dennis
By:
Apr 25,2017
0 people found
this helpful
Jane has always been extremely professional when I have had dealings with her, a valuable member of staff for the branch, look forward to working with her in future...
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Comment on agent fees
Agent fees are very reasonable incomprison to the rest of the market
Was this helpful? Yes
Apr 21,2017
Minithumbup
Stephanie Hazley
By:
Apr 21,2017
0 people found
this helpful
Stephanie is very professional. She is always available to help, respond very quick to all queries and is very flexible....
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Was this helpful? Yes
Apr 16,2017
Minithumbup
Stephanie Hazley
By:
Apr 16,2017
0 people found
this helpful
Very helpful, quick to respond to queries and quick to sort out any issues. Always understanding to both the landlord and tenant....
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Comment on agent fees
I've never really understood why admin fees are so high to simply renew tenancy. I personally think the fees of £90 for paperwork is too high.
Was this helpful? Yes
Apr 12,2017
Minithumbup
Jane Dennis
By:
Apr 12,2017
0 people found
this helpful
Jane Denis has always been nothing but professional, dealt with any problems I have brought up to her and solved any issues fast and efficiently. Couldn't ask for a better agent....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 11,2017
Minithumbup
Stephanie Hazley
By:
Apr 11,2017
0 people found
this helpful
Stephanie has always been helpful, very informative and always tries to do her best for the tennant. Very flexable with property checks and always happy to discuss anything we may need....
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Was this helpful? Yes
Apr 11,2017
Minithumbup
By:
Apr 11,2017
0 people found
this helpful
Jane Dennis has always been totally professional, helpful and has assisted in difficult situations with my tenants and is always immediately helpful with my questions...
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 10,2017
Minithumbdown
Jane Dennis
Kevin Sprangle
By:
Apr 10,2017
0 people found
this helpful
We were very pleased with the service provided by this Agent throughout our whole tenancy. Jane is very professional, always promptly replying to any queries/issues etc. Jane has been ever so helpful and willing to provide the best service possible in regards to any fixing arrangements to make sure we are safe and comfortable in our home. The best agency we have dealt with so far! 10 of ouf 10 * Shame we had to change the Agency as would love to continue with Grants. Highly recommended!...
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Was this helpful? Yes
Apr 09,2017
Minithumbup
By:
Apr 09,2017
0 people found
this helpful
On occasions when I need to contact Stephanie and others in Grants, I am happy with their responsiveness to issues and advice....
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Was this helpful? Yes
Apr 06,2017
Minithumbup
Kevin Sprangle
By:
Apr 06,2017
0 people found
this helpful
Grants first visited us to give us a selling estimate for our home, I was very impressed with Kevin and his enthusiasm towards our flat. He was very knowledgeable on the area and similar property prices etc. He told me they give a very personal service which was exactly the case. We only dealt with particular people within Grants, who were all very lovely. We had regular feedback and lots of information on viewings so we could be well prepared to have the house ready. Once sold, Kevin was very h...
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Comment on agent fees
I felt these were very fair.
Was this helpful? Yes
Apr 06,2017
Minithumbup
Stephanie Hazley
By:
Apr 06,2017
0 people found
this helpful
Excellent property management service. Stephanie is prompt and professional with communications regarding checks required and property maintenance needs. Her communications are timely and accurate. I recommend Grants....
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Was this helpful? Yes
Apr 06,2017
Minithumbup
Jane Dennis
By:
Apr 06,2017
0 people found
this helpful
I would highly recommend Grants management service. Jane Dennis was professional and efficient at all times during the tenancy. No job was too much for her she has always been very dependable and focused. She is highly knowledgeable....
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Comment on agent fees
Fee was fine.
Was this helpful? Yes
Apr 03,2017
Minithumbup
Stephanie Hazley
Stephanie Hazley
By:
Apr 03,2017
0 people found
this helpful
Stephanie is a very professional lady and is very easy to get along with. She is friendly and very competent at her job. She will put herself out to help you in anyway that is required and has contacts from electricians, gardeners, plumbers up to decorators and cleaners. The people she uses are very quick and efficient. Stephanie also keeps you well informed at every stage. A lovely lady....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 03,2017
Minithumbup
Stephanie Hazley
By:
Apr 03,2017
0 people found
this helpful
Stephanie is very professional and easy to deal with. Issues are always sorted out quickly and efficiently. No issues at all recommending her....
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Was this helpful? Yes
Mar 30,2017
Minithumbup
Natalie Willson
Megan Reeves
By:
Mar 30,2017
0 people found
this helpful
I have now used Grants for 3 lettings in the Woking area and I have always found their service very good and professional. I have mainly dealt with Natalie and Megan. I would be happy to recommend them as an agency....
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Comment on agent fees
Their fees are competitive
Was this helpful? Yes
Mar 16,2017
Minithumbdown
Sophie Jones
By:
Mar 16,2017
1 people found
this helpful
Sophie was great to deal with throughout the process & always happy to help and advise. She was also quick to respond to any queries I had. Thoroughly recommended....
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Was this helpful? Yes
Mar 14,2017
Minithumbup
Stephanie Hazley
By:
Mar 14,2017
0 people found
this helpful
I cannot compliment Stephanie enough! She has been so helpful and efficient on every occasion. Email or telephone call she has responded so quickly and got everything sorted in such a professional and helpful way. Nothing is too much trouble for her. I would highly recommend....
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Natalie Willson
Megan Reeves
By:
Mar 09,2017
0 people found
this helpful
Hi we found both Natalie and Megan very helpful in our search for a rental property and they were always very prompt in answering our enquiries. We would have liked a introduction of the flat when we moved in in terms of showing us how everything worked. We moved from Wales and we haf only had a quick look, when we decided to rent it a couple of months before. We did not know the electricity was a token system and was just handed a stick with the keys when we arrived with no explanation and subs...
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Comment on agent fees
OK .... the going rate
Was this helpful? Yes
Mar 08,2017
Minithumbup
Natalie Willson
By:
Mar 08,2017
0 people found
this helpful
Natalie has found tenants for 2 flats for me in Woking. They are always pro active in marketing properties combined with a professional, honest approach in all aspects of letting. Would definitely recommend ....
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Comment on agent fees
Fees are competitive
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
93 4 126 2 139 0 80 1 13 0

Job vacancies

Please see a list of jobs available

Agent Fees

Our fees are extremely competitive, we can act on a percentage fee, but can also act on fixed fee if preferred. Fees vary according to the type of property, market conditions and the work involved. for more information and please contact us.
Last updated at 3:22 PM 03/10/2016 by Stephanie Hazley

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles

Awards won by Grants Independent Estate Agents

Individual Branch Awards

Addlestone, KT15 2BA

Weybridge, KT13 8DL

Woking, GU21 6hn


Firm Widgets

My widgets

Office 1
175 Station Road, Addlestone KT15 2BA
(109)
Weybridge
60 Church Street, Weybridge KT13 8DL
(242)
Woking
67 Commercial Way, Woking GU21 6hn
(100)

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