Grants Independent Estate Agents
4.9/5, 600 reviews
99% recommended
98% sales valuation accuracy
99% sales fee satisfaction
91% lettings valuation accuracy
92% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £85,000 £910,000
Lettings 91% 92% £700 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
123 4 175 3 173 0 103 1 17 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Agnes is great and really seems to care about......”

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Aug 08,2019
Minithumbup
Agness
By: 'Monica'
Aug 08,2019
1 people found
this helpful
Agnes is great and really seems to care about helping people find a suitable home. Plus, she kept us in the loop through the whole process, which was really appreciated. Definitely recommend!...
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“Best Agent EVER!!...”

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Aug 07,2019
Minithumbup
Abby
Stephanie
By: 'REBECCA WILSON'
Aug 07,2019
0 people found
this helpful
absolutely brilliant best estate agent i have ever dealt with. Abby was exceptional in knowing the market, best advice ad enabling us to secure the flat of our dreams! Absolutely outstanding....
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“Great Letting Agent...”

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Aug 05,2019
Minithumbup
Stephanie
By: 'Patrick'
Aug 05,2019
0 people found
this helpful
Stef Hazley always goes the extra mile to help us with the often complex issues of resolving issues within the flat and communal areas. This often involves liaison between us, the residents Assosiation, the landlord and third parties such as plumbers and roofers....
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“A smooth sale of our property from start to f......”

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Jul 29,2019
Minithumbup
Neal
James
By: 'Marthe Jansen'
Jul 29,2019
0 people found
this helpful
A smooth sale of our property from start to finish and with continual support throughout. Feel we got the best possible price and we have Grants to thank for that....
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“Pleasant move...”

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Jul 25,2019
Minithumbup
Abby
By: 'Elis Santos'
Jul 25,2019
0 people found
this helpful
My Partner and I were so pleased to have found Abby Taylor . She was very friendly from the first moment we met with her . As we wanted to see other properties to rent before our final decision , we called her back a few days later ...
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“Patient, friendly and helpful from start to finish...”

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Jul 23,2019
Minithumbup
Neal
James
By: 'Ashley Tickner'
Jul 23,2019
1 people found
this helpful
Service from enquiring online to exchange has been faultless (about to complete). Our original enquiry was replied to within a matter of hours. James was really flexible with our viewing requests and last minute changes! He was on hand anytime on the phone or emails, ...
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“10/10 service from Grants from start to finis......”

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Jul 12,2019
Minithumbup
Abby
By: 'Gareth Davies'
Jul 12,2019
0 people found
this helpful
10/10 service from Grants from start to finish. After speaking with Abby regarding a property I had seen online and discussing my needs and very tight timescale, she lined me up to see a property last week that I have moved into today. The process was ...
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“On behalf of my mother, Avril Robson...”

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Jul 12,2019
Minithumbup
Stephanie
By: 'Avril Robson'
Jul 12,2019
0 people found
this helpful
Reviewing on behalf of my mother, Avril Robson, who is very impressed with Stef and very happy, so far, with the outcome....
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“Christina Woods...”

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Jul 11,2019
Minithumbup
By: 'Hana'
Jul 11,2019
0 people found
this helpful
The star rating is a reflection on Christina, not Grants as a whole. Christina is helpful, very professional and gets things resolved, even issues that have not been addressed for years of our tenancy. She is easy to reach and always responds promptly to any ...
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“Very professional service...”

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Jul 03,2019
Minithumbup
By: 'Sofie Fanning'
Jul 03,2019
0 people found
this helpful
The service we have received from Grants, and particularly from Abby, has been of the highest quality. Abby has been professional, efficient and helpful throughout the process of finding new tenants for our property. We can highly recommend Grants if you are looking to rent ...
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“James was always contactable and was more tha......”

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Jul 03,2019
Minithumbup
By: 'Michelle Ellis'
Jul 03,2019
0 people found
this helpful
James was always contactable and was more than happy to help and speed things along the best way he could....
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“Great experience. From the beginning, Stuart ......”

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Jun 25,2019
Minithumbup
Stuart Beauchamp
By: 'Sandra'
Jun 25,2019
1 people found
this helpful
Great experience. From the beginning, Stuart has been extremely helpful and very welcoming, which we are grateful for. Being first time buyers, it can be a bit daunting going through the whole process, but Stuart made it much easier and helped us throughout, guiding us ...
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“This has been one of the best and easiest hou......”

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Jun 25,2019
Minithumbup
By: 'charlie burt'
Jun 25,2019
0 people found
this helpful
This has been one of the best and easiest house move processes I have been through. Things were complicated to begin with as I live in Canada and I am 7hrs behind the UK here, but this made no difference to the quality of the ...
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“Honest Independent Agents to deal with....”

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Jun 07,2019
Minithumbup
Gareth
Stuart
By: 'Caddy'
Jun 07,2019
0 people found
this helpful
File attached Gareth Styles and his team worked very hard to secure my deal I cannot recommend them highly enough. They are very honest and not the usual chatters that talk rubbish....
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Comment on agent fees
Very Good 100% Recommended I was searching for a home that was going to tick all my boxes, it had to be something that we all would be happy with. I started my search in April 2018 and was getting really fed up with the usual rubbish that agents would blab. Due to my catchment area Grants Independent ( Woking or Weybridge) were not listing my tick box properties. Finally Grants at Woking were instructed by clients to sell a property. This property was listed with another well known agent for over 4+ months but due to my sour experience and rejection of many good offers I was no longer going to give them the satisfaction to secure a deal on my back. So back to my experience with Grants independents. I noticed on rightmove the property had switched, so called up Grants and spoke to the managing director Gareth Styles and explained my position and we met at the property concerned within two hours of the call. Gareth was not too sure if I was a serious buyer but he realised quickly, that I was a straight talking person not going to waste my time. I emailed my offer to Gareth’s team that very afternoon on condition of another viewing. The offer was rejected and I bounced my last and final offer in and true to his word Gareth Styles worked effortlessly to secure a satisfactory outcome for myself. Gareth is one individual that takes pride and delivers very good customer service he will chase all parties, he has his finger on the pulse. He would reply back to my email after office hours. I have emails to prove, which I received back at 11pm that is customer service no pressure Gareth LOL. My offer was accepted Sept 2018 and we Moved Dec 2018. My review which I promised Gareth Styles has been overdue on my behalf which I was going to add has taken long time but believe me I don’t waste time putting reviews in but this guy Gareth Styles his side man Stuart Beauchamp and his team work very hard and as Buyer I was fully 100% satisfied. Well Done Gareth Styles credit also his very happy team not forgetting Saturday viewing staff members they know who I am, the madman from Sheerwater.
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“Great First Experience...”

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Jun 06,2019
Minithumbup
Agness
By: 'E & F'
Jun 06,2019
1 people found
this helpful
Settling in our first house in UK, we got brilliant service and help from Grants Weybridge. Many thanks Agnes for all your support and help as well as your smiles. You were brilliant. E&F...
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Good
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“Excellent support...”

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Jun 01,2019
Minithumbup
Abby
By: 'Adrian'
Jun 01,2019
1 people found
this helpful
Abby was great throughout the move; she was professional and timely in all she did and it made the process straightforward. It was much appreciated....
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“Taimoor Iqbal...”

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May 30,2019
Minithumbup
James
By: 'Taimoor & Humaira'
May 30,2019
0 people found
this helpful
Our experience with James was really smooth. He is easily approachable, friendly, great advice and goes out of way to help ( viewings on weekend) along with being professional. We really wish him luck and great achievements for his career and future....
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“Pleasure to work with...”

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May 28,2019
Minithumbup
Stephanie
By: 'RM'
May 28,2019
0 people found
this helpful
Stef and the team at Grants are always very polite and very helpful. Stef is very prompt and works hard to put the customer first in a very timely manner. Thank you!...
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“Excellent Service...”

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May 24,2019
Minithumbup
Abby
By: 'Connie'
May 24,2019
1 people found
this helpful
Abby was exceptional in helping mum and I find a flat. She was professional, punctual and very friendly. Whilst we initially opted for something else, when we came back to her to let her know the other flat wasn't working out she reassured us we ...
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“Excellent, highly professional service...”

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May 24,2019
Minithumbup
James
By: 'Viktoria'
May 24,2019
0 people found
this helpful
I can't express how grateful I am for the excellent work done by James. He went above and beyond and kept me updated throughout the whole process of getting my house sold. Highly recommend James and his company!...
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“So helpful...”

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May 21,2019
Minithumbup
Abby
By: 'Garry'
May 21,2019
0 people found
this helpful
Abby could not be more helpful and accommodating. If only all agents were like her. No viewing time was a problem, all good....
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“Great experience...”

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May 20,2019
Minithumbup
Stephanie
By: 'Alison'
May 20,2019
0 people found
this helpful
This was my first experience of renting for several decades and I was quite nervous considering the horror stories you hear about how tenants are treated. However, Stef at Grants has been fantastic. Always so responsive, reliable and helpful, and really going out of her ...
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“Excellent service...”

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May 13,2019
Minithumbup
Gareth
By: 'Pete B'
May 13,2019
0 people found
this helpful
We have recently purchased our property through Grants homes. The service was excellent - further to our initial viewing of the property, we put an offer in, which was respected and put forward to the vendor. Gareth worked very hard to find good middle ground ...
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Comment on agent fees
Not relevant for the purchase
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“Great results!...”

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May 08,2019
Minithumbup
James
By: 'Michael H.'
May 08,2019
0 people found
this helpful
We have tried to sell our property with two estate agents before with no success. After that we have tried James Quinn from Grants - he is very efficient and produced good results for us. He will not bombard you with pointless viewings but will ...
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Comment on agent fees
Excellent value for great service!
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“Excellent...”

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May 08,2019
Minithumbup
By: 'Sally'
May 08,2019
0 people found
this helpful
Christina is like a breath of fresh air. She responds quickly and appropriately to requests, she is friendly but also professional and she gets things done. We have nothing but praise for this lady and are so grateful she has taken up this role....
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“House Sale...”

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May 01,2019
Minithumbup
By: 'Sharon'
May 01,2019
0 people found
this helpful
Very happy with the service from Grants independent, and especially grateful to James Quinn. He kept us well informed the whole way through, was extremely polite and helpful, and made the whole experience much less stressful. Thank you very much James!...
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Comment on agent fees
Very reasonsable
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“Keep their promise...”

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Apr 30,2019
Minithumbup
Gareth
Deborah
By: 'A Whiting'
Apr 30,2019
0 people found
this helpful
We switched from Foxtons Estate Agent to Grants Independent based on reviews we had read and the interaction / communication we had with Gareth Styles. At the start of the process we asked Grants to value our property along with 3 other agents. We picked Foxtons based ...
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Comment on agent fees
Grants fees are average. In our instance, lower than we were prepared to pay, so for us - GREAT!
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“OUTSTANDING SERVICE....”

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Apr 21,2019
Minithumbup
James
By: 'Mr & Mrs Badger.'
Apr 21,2019
1 people found
this helpful
From the outset to completion, we received exemplary attention and regular up-dates on proceedings. Mr Quinn was very professional throughout, and never failed attention to detail. We would highly recommend Mr Quinn's services through this agency, without hesitation. You would have to travel far to ...
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Comment on agent fees
Very fair, considering the market today and the exemplary service.
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“Great Service!...”

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Apr 20,2019
Minithumbup
By: 'Annie'
Apr 20,2019
1 people found
this helpful
Deborah was very friendly, helpful and efficient throughout the whole transaction. She turned up on time when I went to view the property on a couple of occasions and nothing seemed too much trouble for her....
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“Exceptional service...”

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Apr 18,2019
Minithumbup
Stephanie
By: 'Katy'
Apr 18,2019
0 people found
this helpful
I have rented a property serviced by Grants for almost 2.5 years and have always been delighted with the service received from Stephanie. Each time I have had to email her for help, the issue has been dealt with so quickly - often before I have ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles

Awards won by Grants Independent Estate Agents

Individual Branch Awards

Addlestone, KT15

Weybridge, KT13

Woking, GU21


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