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Apr 21,2017
Minithumbup
Stephanie Hazley
By:
Apr 21,2017
0 people found
this helpful
Stephanie is very professional. She is always available to help, respond very quick to all queries and is very flexible....
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Apr 16,2017
Minithumbup
Stephanie Hazley
By:
Apr 16,2017
0 people found
this helpful
Very helpful, quick to respond to queries and quick to sort out any issues. Always understanding to both the landlord and tenant....
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Comment on agent fees
I've never really understood why admin fees are so high to simply renew tenancy. I personally think the fees of £90 for paperwork is too high.
Was this helpful? Yes
Apr 12,2017
Minithumbup
Jane Dennis
By:
Apr 12,2017
0 people found
this helpful
Jane Denis has always been nothing but professional, dealt with any problems I have brought up to her and solved any issues fast and efficiently. Couldn't ask for a better agent....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 11,2017
Minithumbup
Stephanie Hazley
By:
Apr 11,2017
0 people found
this helpful
Stephanie has always been helpful, very informative and always tries to do her best for the tennant. Very flexable with property checks and always happy to discuss anything we may need....
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Was this helpful? Yes
Apr 11,2017
Minithumbup
By:
Apr 11,2017
0 people found
this helpful
Jane Dennis has always been totally professional, helpful and has assisted in difficult situations with my tenants and is always immediately helpful with my questions...
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 10,2017
Minithumbdown
Jane Dennis
Kevin Sprangle
By:
Apr 10,2017
0 people found
this helpful
We were very pleased with the service provided by this Agent throughout our whole tenancy. Jane is very professional, always promptly replying to any queries/issues etc. Jane has been ever so helpful and willing to provide the best service possible in regards to any fixing arrangements to make sure we are safe and comfortable in our home. The best agency we have dealt with so far! 10 of ouf 10 * Shame we had to change the Agency as would love to continue with Grants. Highly recommended!...
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Was this helpful? Yes
Apr 09,2017
Minithumbup
By:
Apr 09,2017
0 people found
this helpful
On occasions when I need to contact Stephanie and others in Grants, I am happy with their responsiveness to issues and advice....
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Was this helpful? Yes
Apr 06,2017
Minithumbup
Kevin Sprangle
By:
Apr 06,2017
0 people found
this helpful
Grants first visited us to give us a selling estimate for our home, I was very impressed with Kevin and his enthusiasm towards our flat. He was very knowledgeable on the area and similar property prices etc. He told me they give a very personal service which was exactly the case. We only dealt with particular people within Grants, who were all very lovely. We had regular feedback and lots of information on viewings so we could be well prepared to have the house ready. Once sold, Kevin was very h...
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Comment on agent fees
I felt these were very fair.
Was this helpful? Yes
Apr 06,2017
Minithumbup
Stephanie Hazley
By:
Apr 06,2017
0 people found
this helpful
Excellent property management service. Stephanie is prompt and professional with communications regarding checks required and property maintenance needs. Her communications are timely and accurate. I recommend Grants....
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Was this helpful? Yes
Apr 06,2017
Minithumbup
Jane Dennis
By:
Apr 06,2017
0 people found
this helpful
I would highly recommend Grants management service. Jane Dennis was professional and efficient at all times during the tenancy. No job was too much for her she has always been very dependable and focused. She is highly knowledgeable....
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Comment on agent fees
Fee was fine.
Was this helpful? Yes
Apr 03,2017
Minithumbup
Stephanie Hazley
Stephanie Hazley
By:
Apr 03,2017
0 people found
this helpful
Stephanie is a very professional lady and is very easy to get along with. She is friendly and very competent at her job. She will put herself out to help you in anyway that is required and has contacts from electricians, gardeners, plumbers up to decorators and cleaners. The people she uses are very quick and efficient. Stephanie also keeps you well informed at every stage. A lovely lady....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 03,2017
Minithumbup
Stephanie Hazley
By:
Apr 03,2017
0 people found
this helpful
Stephanie is very professional and easy to deal with. Issues are always sorted out quickly and efficiently. No issues at all recommending her....
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Was this helpful? Yes
Mar 30,2017
Minithumbup
Natalie Willson
Megan Reeves
By:
Mar 30,2017
0 people found
this helpful
I have now used Grants for 3 lettings in the Woking area and I have always found their service very good and professional. I have mainly dealt with Natalie and Megan. I would be happy to recommend them as an agency....
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Comment on agent fees
Their fees are competitive
Was this helpful? Yes
Mar 16,2017
Minithumbdown
Sophie Jones
By:
Mar 16,2017
0 people found
this helpful
Sophie was great to deal with throughout the process & always happy to help and advise. She was also quick to respond to any queries I had. Thoroughly recommended....
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Was this helpful? Yes
Mar 14,2017
Minithumbup
Stephanie Hazley
By:
Mar 14,2017
0 people found
this helpful
I cannot compliment Stephanie enough! She has been so helpful and efficient on every occasion. Email or telephone call she has responded so quickly and got everything sorted in such a professional and helpful way. Nothing is too much trouble for her. I would highly recommend....
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Natalie Willson
Megan Reeves
By:
Mar 09,2017
0 people found
this helpful
Hi we found both Natalie and Megan very helpful in our search for a rental property and they were always very prompt in answering our enquiries. We would have liked a introduction of the flat when we moved in in terms of showing us how everything worked. We moved from Wales and we haf only had a quick look, when we decided to rent it a couple of months before. We did not know the electricity was a token system and was just handed a stick with the keys when we arrived with no explanation and subs...
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Comment on agent fees
OK .... the going rate
Was this helpful? Yes
Mar 08,2017
Minithumbup
Natalie Willson
By:
Mar 08,2017
0 people found
this helpful
Natalie has found tenants for 2 flats for me in Woking. They are always pro active in marketing properties combined with a professional, honest approach in all aspects of letting. Would definitely recommend ....
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Comment on agent fees
Fees are competitive
Was this helpful? Yes
Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Sunt foarte multumit de grants independent membrii companiei mau ajutat si mau sustinut inca de la inceput cand mam mutat in noua casa si le multumesc din suflet Translation by Google Translate: Grants are very pleased with the company's independent helped and supported from the beginning when the mother moved into their new home and thank you so much...
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Was this helpful? Yes
Mar 03,2017
Minithumbup
Natalie Willson
Megan Reeves
By:
Mar 03,2017
0 people found
this helpful
From outset polite and efficient staff who catered for viewing preferences. Very good service prior to moving in with negotiations and correspondence. Slower once fees paid I had a provisional date but limited contact between fee paying and tenancy signing (particularly as not sure what was happening) Once in property issues initially raised, polite and helpful when talking to staff but as property not managed by letting agent they have done some contact to landlord as mine not effective. Disapp...
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Comment on agent fees
Reasonable over all fees ate expensive regardless of who you use.
Was this helpful? Yes
Feb 23,2017
Minithumbup
Stephanie Hazley
By:
Feb 23,2017
0 people found
this helpful
Stephanie is brilliant, she always informed me on the update regarding few issues we've had at our rented property, even though she didn't have straight answer, she would get in touch promptly inform me she is on the ball. She resolved our issues very quickly and we are very pleased with the outcome. We'd definitely recommend her services. Many thanks, Stephanie for your efficiency....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2017
Minithumbup
Stephanie Hazley
By:
Feb 22,2017
0 people found
this helpful
In the short time that we have been with Grant's, Stephanie has been great to deal with. She responds to any issues promptly and see them through to the end in a timely fashion....
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Comment on agent fees
As we have relocated from Australia we find agents fees in general very high and should really be incorporated as part of the monthly management fee to the landlord. However, we find Grant's fees to be inline with other agents.
Was this helpful? Yes
Feb 18,2017
Minithumbup
Stephanie Hazley
By:
Feb 18,2017
0 people found
this helpful
Stephanie is always very hands on! Highly professional, understanding and caring. Always easy to get hold of and great communication....
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Sophie Jones
By:
Feb 17,2017
0 people found
this helpful
Sophie understood our needs from the start, and found us a wonderful family home. Sophie works very efficiently and fast on getting the job done, she has great communication skills in keeping you up to date throughout the process, which can be a very stressful time. Sophie totally understands the tennents emotions and just what it means to them as well as the landlords. Sophie is a great credit to Grants Independent Estate Agents....
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Comment on agent fees
Fees can always be high in the rental market. But I wouldn't say they were any higher than some other estate agents....
Was this helpful? Yes
Feb 15,2017
Minithumbup
Sophie Jones
By:
Feb 15,2017
1 people found
this helpful
Sophie has been brilliant throughout the entire process of re-letting our property. She has been positive, pro-active and efficient and everything has gone smoothly - Thank You!! K.Evans...
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Comment on agent fees
Sophie works incredibly hard and I have had several conversations after hours to finalise matters. She's worth every penny!
Was this helpful? Yes
Feb 10,2017
Minithumbup
Stephanie Hazley
Emma Harris
By:
Feb 10,2017
1 people found
this helpful
Emma understood my needs and found me the perfect property for my family. She also made our move a lot less stressful, and everything went smoothly. Thank you Emma! Stephanie is very professional in dealing with the management of the property, very reliable and helpful, and will go that extra mile to help us when we need it. Thank you Stephanie!...
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Was this helpful? Yes
Feb 07,2017
Minithumbup
Kevin Sprangle
By:
Feb 07,2017
0 people found
this helpful
Kevin assisted me and my partner with buying a property in Woking, we found him extremely helpful and he was always replying to emails and returning our phone calls. This was the best experience I have ever had dealining with an agent. I would definitely recommend Kevin to anyone on their sale or purchase. Thank you very much for all your help Kevin....
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Was this helpful? Yes
Feb 03,2017
Minithumbup
Stephanie Hazley
By:
Feb 03,2017
0 people found
this helpful
Once again Stephanie has surpassed herself in making sure myself (Landlord) and my tenants are well looked after. I really cannot speak more highly about how Stephanie's professional approach and going above and beyond puts me totally at ease! So another BIG thank you to Stephanie and Grants for being the best letting agents I've worked with in the past 10 Years!...
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 02,2017
Minithumbup
Sophie Jones
By:
Feb 02,2017
0 people found
this helpful
I found Sophie helpful, polite and professional in manner. Sophie was quick to respond to any queries and advised me accordingly. The process seemed to run smoothly with her leading....
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Was this helpful? Yes
Feb 02,2017
Minithumbup
Ms Jane Dennis
Stephanie Hazley
By:
Feb 02,2017
0 people found
this helpful
Jane and Stephanie have been outstanding as well as understanding. Our time with Grants has made our tenancy a positive and great experience. Many thanks Ladies. Cheers F Parry...
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Comment on agent fees
Standard market rates!
Was this helpful? Yes
Feb 01,2017
Minithumbup
Sophie Jones
By:
Feb 01,2017
0 people found
this helpful
My property let within a couple of days of my asking Grants to market it for me. Sophie handled all the negotiations in a bright and friendly manner, all paperwork was completed quickly and smoothly - and I look forward to using Grants again for my next tenants....
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Comment on agent fees
Acceptable.
Was this helpful? Yes
Jan 30,2017
Minithumbup
Stephanie Hazley
By:
Jan 30,2017
0 people found
this helpful
I'm very pleased with the level of service stephanie is providing to me, she's very responsive and reliable....
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Comment on agent fees
good
Was this helpful? Yes
Jan 24,2017
Minithumbup
Megan Reeves
By:
Jan 24,2017
0 people found
this helpful
Megan provided a very good service. She was always on time for viewings and followed up promptly to give feedback from prospective tenants....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 20,2017
Minithumbup
Stuart Beauchamp
By:
Jan 20,2017
1 people found
this helpful
After a disappointing episode with another estate agent, Stuart at Grants was proactive and sold our property within a week. If you want an estate agent that is experienced and serious about selling your property then Stuart should be your first choice!...
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Comment on agent fees
Competitive.
Was this helpful? Yes
Jan 20,2017
Minithumbdown
Sophie Jones
By:
Jan 20,2017
0 people found
this helpful
Sophie did a great job letting my flat and found me a lovely tenant. I've been using Grant's for over 10 years and never had any complaints. Very good estate agency....
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Was this helpful? Yes
Jan 18,2017
Minithumbup
Stuart Beauchamp
By:
Jan 18,2017
0 people found
this helpful
Stuart was nothing but helpful, polite and considerate with our case. He was extremely pro-active with the many curve balls thrown our way from our very difficult buyers and made the process as efficient as possible....
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Comment on agent fees
Standard Industry Fee's. No surprise fee's at the end - 1% on sale of Purchase.
Was this helpful? Yes
Jan 17,2017
Minithumbup
Kevin Sprangle
By:
Jan 17,2017
0 people found
this helpful
We sold our property through Grant's after having issues with another agent in the area. Kevin was friendly, approachable and communicative throughout the process. Not only did he proactively provide information whenever needed but also did so in a manner that meant the stress of the process was significantly reduced. Highly recommend....
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Was this helpful? Yes
Dec 24,2016
Minithumbup
Sophie Jones
By:
Dec 24,2016
0 people found
this helpful
What a refreshing experience from start to finish. I dreaded searching for a new home but Sophie was just wonderful from start to finish. Communication was excellent, Sophie always answered any questions instantly and helped the whole process go through quickly and easily. Very very happy indeed. Thank you for all your help xx...
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Was this helpful? Yes
Dec 19,2016
Minithumbup
Stephanie Hazley
By:
Dec 19,2016
1 people found
this helpful
I've been working with Stephanie for a year or so now and have been delighted with her service - responsive, proactive and professional. In particular she is always extremely efficient and communicating issues with me (important seeing as I live overseas), in suggesting a course of action when issues arise with my property and then following through on those especially when 3rd party tradesmen need engaging...
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Was this helpful? Yes
Dec 16,2016
Minithumbup
Sophie Jones
By:
Dec 16,2016
0 people found
this helpful
From the initial phone conversation, through to being ready to move into a rented property, Sophie's customer service was second to none. She took the time to listen to my needs and found me the perfect place. I am so grateful to Sophie for this and her swift responses to emails, making a 70-mile relocation much smoother than I expected....
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Comment on agent fees
I cannot say as I don't know what the going rate is.
Was this helpful? Yes
Dec 09,2016
Minithumbup
Ms Jane Dennis
By:
Dec 09,2016
0 people found
this helpful
Jane is friendly and easy to deal with . Am pleased with her prompt response to  requests as she has a network of tradesmen who provide  excellent service at competitive prices. All in all Jane's professional services  have earned my satisfaction....
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Comment on agent fees
Agent''s fees are on the high side
Was this helpful? Yes
Dec 08,2016
Minithumbup
Stephanie Hazley
By:
Dec 08,2016
1 people found
this helpful
Stephanie Hazley delivered high quality service to us, she is very professional, dedicated and very kind person. I always got an answer timely to all my requirements. I highly recommend her....
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Was this helpful? Yes
Dec 07,2016
Minithumbup
Kevin Sprangle
By:
Dec 07,2016
0 people found
this helpful
We bought a house through Grants. Kevin was helping out with the process. He was very friendly and easy to reach him anytime throughout the process. He helped us reaching out the sellers and solved issues swiftly for the smooth transfer.I would highly recommend Grants and Kevin....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2016
Minithumbdown
Jane Dennis
By:
Nov 29,2016
0 people found
this helpful
Grants as an agent have been fine but the property we rented has severe damp. As soon as it was raised the agency sent a company round to fit air vents but it did not solve the problem. Ruined clothes including expensive leather boots, ugg boots, a designer coat, hand bags and several items of clothing, and a completely ruined bed (mould in the divan drawers) and not a single penny in compensation. We paid a huge amount in fees plus rent to live there and not a single penny agreed to compensate ...
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Comment on agent fees
grants have been good, but they should not be renting that property out until the damp problems are solved
Was this helpful? Yes
By: Michael Smart
Dec 07, 2016
View all comments (1)
Thank you for your review and making us aware of your concerns. All properties rented by Grants Lettings are owned by private landlords. This means that the obligation of maintenance falls in the hands of the individual landlord, however our property management team will always try to assist and ensure maintenance issues are resolved as quickly as possible. They are contactable on 01932 841020. ...
Nov 25,2016
Minithumbup
Natalie Willson
By:
Nov 25,2016
0 people found
this helpful
Very helpful staff. Got us out of a sticky situation (a Seymours property that was withdrawn 4 days before we were supposed to move in). All paperwork was dealt with promptly....
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Was this helpful? Yes
Nov 24,2016
Minithumbup
Sophie Jones
By:
Nov 24,2016
0 people found
this helpful
Sophie was extremely friendly and welcoming. She works at super speed and when she says she will get something done, she does!! Communicates all information to you easily. Thoroughly happy with the service I have received from Sophie and Grant's....
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Was this helpful? Yes
Nov 24,2016
Minithumbup
Kevin Sprangle
By:
Nov 24,2016
0 people found
this helpful
I recently purchased a property in Woking and dealt with Kevin Sprangle. I found Keven to be very professional, efficient and at the same time very approachable due to his relaxed and friendly attitude, which is always helpful as buying a house is a stressful ordeal! There were a few complications in the purchase due to a chain and issues found in the survey, but Keven chased up anything that needed chasing and always kept me informed without being prompted by me which I was very impressed wi...
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Was this helpful? Yes
Nov 18,2016
Minithumbup
Stephanie Hazley
By:
Nov 18,2016
0 people found
this helpful
Stephanie Hazleyat at Grants Weybridge is professional ,very helpful, smiling :-) ,quickly fixes problems Pleasure to work with Steph I can thoroughly recommend :-)...
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Was this helpful? Yes
Nov 16,2016
Minithumbup
Jane Dennis
Michelle Trimming
By:
Nov 16,2016
0 people found
this helpful
Our rental process started with Michelle Trimming who was absolutely fantastic with Emma Harris completing the deal through a seamless and exceptional process. Jane Dennis, Property Manager has been excellent in resolving initial move in challenges in the most professional manner with outstanding results. Overall, the team at Grants have been exceptional....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 15,2016
Minithumbup
Stephanie Hazley
By:
Nov 15,2016
0 people found
this helpful
Stef has been super helpful and efficient and has helped me as a landlord immensely. I am very grateful for the help and support Stef and Michelle have given me to let our property. They always answer the phone and are quick to deal with any emails. Thank you!!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 14,2016
Minithumbup
Gareth Styles
By:
Nov 14,2016
0 people found
this helpful
We had a very positive experience working with Grants and Gareth from our initial viewing through to acceptance of our offer, but we also greatly appreciated the support and follow up during the conveyancing process. As we were looking for some time for a house, and dealing with number of agents during our search, we felt there was a significant differentiation in the service offered from Grants over other agents in the area....
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Was this helpful? Yes
Nov 06,2016
Minithumbup
Kevin Sprangle
By:
Nov 06,2016
0 people found
this helpful
Kevin was very approachable and easy to talk to. Immediately got in touch with me when the offer fell through on a house I'd originally seen but was unable to proceed with at the time. I'm really grateful that he did, because by then I was in a position to proceed and everything went very smoothly. Always found Kevin, and the team, positive and would return calls promptly. Would definately recommend....
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Was this helpful? Yes
Nov 04,2016
Minithumbup
Stephanie Hazley
By:
Nov 04,2016
0 people found
this helpful
We have been tenants in the same propert for nearly 7 years. In all the time we have been here, we have never had such excellent service. Steph has been available, friendly, professional and lovely to work with. We recently had some work needed to the property and she couldn't have been more helpful and reliable....
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Comment on agent fees
We think the fees to renew agreements are way over charged, considering it's a blank piece of paper with no company letter head.
Was this helpful? Yes
Nov 03,2016
Minithumbup
Natalie Willson
Megan Reeves
By:
Nov 03,2016
0 people found
this helpful
From my first telephone interaction with Natalie she was friendly, interested and professional. She spent time to get to know our situation and asked lots of questions. I felt immediately that we would be looked after by her and treated as an individual, not just another tenant. I was also impressed that she knew our property already which showed good market knowledge. Natalie was extremely proactive with planning and helping us to get our house on the market, in fact this happened within ho...
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Comment on agent fees
Fees were very attractive.
Was this helpful? Yes
Nov 02,2016
Minithumbdown
Sophie Jones
By:
Nov 02,2016
0 people found
this helpful
Sophie found me a great tenant, communicated well with me and the tenant and overall did a great job managing the whole process for me. I highly recommend her and hope she can help me again in the future....
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Was this helpful? Yes
Nov 01,2016
Minithumbup
Megan Reeves
Natalie Willson
By:
Nov 01,2016
0 people found
this helpful
Before I come to Grants. I visited most of the Agents available in Woking. Just I viewed one apartment and and took the Decision with in 10 min. Megan is given good amount of data to select the property. Thank You for the Service....
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Comment on agent fees
Need some more details about the property on Viewing Time. Fully furnished/Semi furnished is not Sufficient. Need kind of checklist with good information will help alot.
Was this helpful? Yes
Oct 28,2016
Minithumbup
Stephanie Hazley
By:
Oct 28,2016
0 people found
this helpful
We needed to have some repairs carried out to our rental property - Stephanie dealt with this in a very quick and efficient manner. She understood our requirements and ensured everything was carried out satisfactorily....
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Comment on agent fees
Very satisfied with fee and level of service provided
Was this helpful? Yes
Oct 28,2016
Minithumbup
Natalie Willson
Megan Reeves
By:
Oct 28,2016
0 people found
this helpful
Natalie and Megan found us two potential tenants for our house in Chobham. They dealt with everything for us as we are based in the US making it difficult for us to communicate at times. The tenants they put forward were professionals with great references. This is the second time with have used Natalie, she keeps us posted at all times and her customer service is great....
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Comment on agent fees
Happy with the fees we pay
Was this helpful? Yes
Oct 27,2016
Minithumbup
Stephanie Hazley
James Quinn
By:
Oct 27,2016
0 people found
this helpful
Dealt with Grants for both letting my flat and for its subsequent sale. On both counts Grants have been brilliant to deal with. Stef looked after the last couple of tenants for me. She kept us informed whilst dealing with issues quickly and efficiently. She was always quick to reply to queries and looked after what could have been a challenging tenant brilliantly. Can't fault her work for us, she was great. James then handled the sale of the flat. He was brilliant in all aspects of the sa...
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Comment on agent fees
Negotiated a discount on the fees and felt for the service we received they were more than reasonable.
Was this helpful? Yes
Oct 27,2016
Minithumbup
Gareth Grant
Kevin Sprangle
By:
Oct 27,2016
0 people found
this helpful
Grants were absolutely brilliant , very professional , efficient and just the right amount of communication . Either Kevin or Gareth were always very quick to reply if we had any questions and the best thing not too pushy !...
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Comment on agent fees
Good and fair
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
Good professional, reliable and efficient service from all concerned at Woking Branch. Would be very happy to use them again....
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Comment on agent fees
competitive fees
Was this helpful? Yes
Oct 24,2016
Minithumbup
Sophie Jones
By:
Oct 24,2016
0 people found
this helpful
Sophie, was extremely polite, and kept me informed and up-to-date with all aspects of my new tenancy from initial telephone discussion to completion, Sophie even adapted without fuss to my own specific communication requirements (notifying me of emails to my private email account), which I considered to be over and above her reasonable duties. Brilliant work....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 23,2016
Minithumbup
Sophie Jones
By:
Oct 23,2016
0 people found
this helpful
A delight to deal with, has kept me informed at all times. She is always cheerful & lovely to talk to. She got my property away & made the whole deal very easy....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 21,2016
Minithumbup
Stephanie Hazley
By:
Oct 21,2016
0 people found
this helpful
Stephanie is a professional and organised lettings agent with excellent communication skills. She is calm and compassionate which makes her dealings with people run smoothly and effectively....
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Was this helpful? Yes
Oct 21,2016
Minithumbup
Stephanie Hazley
By:
Oct 21,2016
0 people found
this helpful
Since joining I have found steff very professional and prompt dealing with all my tenants and she always makes sure any problems are quickly rectified...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2016
Minithumbup
James Quinn
By:
Oct 20,2016
0 people found
this helpful
James has been fantastic throughout our property search and purchase. As first time buyers we needed someone to guide us through the buying process and James was always at the end of the phone with any questions we had, no matter how silly. It has been a pleasure dealing with him and I would highly recommend him and his team at Grants Independent....
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 20,2016
Minithumbup
Stephanie Hazley
By:
Oct 20,2016
0 people found
this helpful
Stephanie Hazley is a very dedicated, efficient, proactive professional. My experience is she always responds quickly and effectively, and I found her always helpful and friendly and pleasure to work with....
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Was this helpful? Yes
Oct 12,2016
Minithumbup
Kevin Sprangle
By:
Oct 12,2016
1 people found
this helpful
When selling my property I met with 2 estate agents, I found Kevin Sprangle from Grants very level headed, practical and helpful so I went with them. It was a good choice as they manage the whole process from viewings to completion. The process has taken a while due to various hold ups and Kevin has stayed on the case chasing solicitors and liaising between me and my buyer. Very happy to recommend them to anyone....
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Comment on agent fees
Reasonable fees for the amount of attention given to the process.
Was this helpful? Yes
Oct 11,2016
Minithumbup
Natalie Willson
Megan Reeves
By:
Oct 11,2016
0 people found
this helpful
As a Landlord, I have always had v clear communication with Natalie and Megan. They keep me updated with the status of my property on a frequent basis. They are prompt in responding to my requirements....
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Comment on agent fees
Fees are on the higher side.
Was this helpful? Yes
Oct 10,2016
Minithumbup
Michelle Trimming
Stephanie Hazley
By:
Oct 10,2016
0 people found
this helpful
I would like to say how very much we appreciate the work of both Michelle Trimming and Stephanie Hazley in assuring we had a smooth change over of tenants in the summer. Both Michelle and Stef were very efficient, proactive, communicative and professional. They responded to queries quickly and effectively, and were always helpful and friendly. A real pleasure to work with!...
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Was this helpful? Yes
Oct 10,2016
Minithumbup
James Quinn
By:
Oct 10,2016
0 people found
this helpful
Mr. Quinn supported us to get our first property. He was very helpful when he was dealing with the process for the first time and a foreign national buyer like us. When we took a while to complete the proof of international funding from my parents in South Korea, he was very patient and gave us some good advice. Luckily, all mandatory requirements were agreed and we were waiting for exciting moment to get a key soon. Also, recently, he was very kind to be with us to visit the flat to take the me...
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Was this helpful? Yes
Oct 07,2016
Minithumbup
Stephanie Hazley
By:
Oct 07,2016
0 people found
this helpful
Stephanie has been hugely helpful since taking over the management of our 3 flats a few months back. Over this time the building has undergone some major renovations. Stephanie has had quite a task dealing with the numerous issues that have arisen from these renovations, and has done so very efficiently and effectively. We can thoroughly recommend....
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Was this helpful? Yes
Oct 05,2016
Minithumbup
Stuart Beauchamp
Robert Kimber
By:
Oct 05,2016
0 people found
this helpful
I recently sold a property through Grants and received excellent service throughout the whole process. Both Stuart and Robert are very helpful, knowledgeable, professional and friendly. Would highly recommend them....
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Comment on agent fees
Very competitive fees
Was this helpful? Yes
Oct 05,2016
Minithumbup
Stephanie Hazley
By:
Oct 05,2016
0 people found
this helpful
Stephanie has been very helpful in resolving any issues that arise from my lease. I feel comfortable contacting her with issues or questions....
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Was this helpful? Yes
Oct 03,2016
Minithumbup
Stephanie Hazley
By:
Oct 03,2016
0 people found
this helpful
Stephanie at Grants Weybridge has been brilliant! She has a no nonsense professional attitude, always does what she says and delivers 100%, which is all you can ask for from your Managing Agent! So if your looking for someone to mange your property efficiently and who communicates brilliantly, look no further than Stephanie at Grants!...
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Was this helpful? Yes
Oct 03,2016
Minithumbup
Stephanie Hazley
By:
Oct 03,2016
0 people found
this helpful
Stephanie has been excellent in managing our flat. She has been very efficient and helpful in dealing with contractors to get any issues sorted out....
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Was this helpful? Yes
Oct 03,2016
Minithumbup
Stephanie Hazley
By:
Oct 03,2016
0 people found
this helpful
Very impressed with the service and attention to detail from Stephanie. She keeps us informed and always tries to act in our best interest as Landlords. She is firm but fair....
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Was this helpful? Yes
Oct 01,2016
Minithumbup
Stephanie Hazley
By:
Oct 01,2016
0 people found
this helpful
Stephanie is our property manager (we are the tenants) and she is easily the best we have had. Her experience is obvious and she knows her industry really well. She is super responsive (pretty much the main trait a tenant wants), and seems to have good way of getting contractors to jobs quickly. She also checks up to see if jobs are done or not, and follows up if they haven't been done. Never makes us feel as if we are burden. She's been a great addition to the Grants team....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 28,2016
Minithumbup
Neal Aldridge
James Quinn
By:
Sep 28,2016
0 people found
this helpful
Estate Agents are sometimes given a hard time by the general public which is why it's especially important to be very vocal about a positive experience. Look no further for a perfect house buying process than Neal Aldridge and the team at Grants in Weybridge. We honestly cannot speak highly enough of this firm. This may sound like some kind of contrived sponsored review, it's not- they're really that good. From the moment of arranging a first viewing for what has since become our first family ho...
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Comment on agent fees
Competitive
Was this helpful? Yes
Sep 27,2016
Minithumbup
Kevin Sprangle
Ross Greaney
By:
Sep 27,2016
0 people found
this helpful
We have just exchanged contracts for sale on our property in Knaphill, Surrey. Grants offered us an extremely competitive fee, They completely understood the market and provided a fantastic service and guided on a correct valuation and marketing price. Manager Kevin Sprangle took personal care of the sale and orchestrated all communications in a highly professional manner. We had been let down by two other Estate Agents with aborted sales prior to our instructing Grants. Best move we made and we...
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Comment on agent fees
Very good. Sole agency fee.
Was this helpful? Yes
Sep 16,2016
Minithumbup
Neal Aldridge
James Quinn
By:
Sep 16,2016
0 people found
this helpful
I recently sold a property through Grants. James and Neil provided an excellent service throughout the process. They were professional and communication was exemplary. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 06,2016
Minithumbup
James Quinn
Neal Aldridge
By:
Sep 06,2016
0 people found
this helpful
We have just purchased our beautiful new home through James and couldn't fault the service throughout. Their communication was thorough and consistant and nothing was too much trouble. Neal was also extremely helpful when James took a well earned holiday for a few days. I would definitely recommend them as agents....
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Was this helpful? Yes
Aug 30,2016
Minithumbup
Stuart Beauchamp
Robert Kimber
By:
Aug 30,2016
0 people found
this helpful
Grants are fantastic, you will not regret choosing them for your sale or purchase. We have done both, albeit 7 years apart, and dealt with Stuart on both occasions. He is very approachable and friendly but professional and knows what he is doing. He guided us through the process very well and kept it moving forward when there were some times of 'stalemate'. He was in touch regularly and always answered calls and emails promptly and our questions were answered. He was calm throughout, unlike one ...
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Comment on agent fees
Very Good. Competitive in the current climate.
Was this helpful? Yes
Aug 22,2016
Minithumbup
Courtenay Scarlett
By:
Aug 22,2016
0 people found
this helpful
With this being my first time finding a place Courtenay was a great help right from the off, getting in touch with as soon as something suitable became available. She always been a massive help and has answered all my questions quickly and positively (no matter how silly the question). Thanks for all your help!...
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Was this helpful? Yes
Aug 14,2016
Minithumbup
James Quinn
Neal Aldridge
By:
Aug 14,2016
0 people found
this helpful
We have recently sold and purchased through Grants. James and Neil provided an excellent service throughout the process. We found them to be professional and friendly -always readily available for updates and advice and easy to get hold of. A very professional service throughout, thank you!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Aug 02,2016
Minithumbup
Neal Aldridge
By:
Aug 02,2016
0 people found
this helpful
I have been so pleased with the professional and helpful service that Neil has given us, during our recent sale. He has been consistent and quick to respond to any of our enquiries. I would definitely recommend Grant Estate Agents to friends and family- thank you very much!! - Pat....
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Comment on agent fees
Good and fair
Was this helpful? Yes
Aug 01,2016
Minithumbup
Michelle Trimming
By:
Aug 01,2016
0 people found
this helpful
Michelle has been great - very efficient, super helpful and very friendly. They found me a lovely new tenant straight away. Thanks so much!...
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Was this helpful? Yes
Jul 31,2016
Minithumbup
Michelle Trimming
By:
Jul 31,2016
0 people found
this helpful
Michelle was extremely helpful in my search for a new flat. She took the time to understand my specific needs and what I liked and ensured that I found out about properties coming onto the market as soon as she was aware of them. She was also extremely helpful in getting me to and from properties and was very courteous throughout....
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Was this helpful? Yes
Jul 27,2016
Minithumbup
Michelle Trimming
By:
Jul 27,2016
0 people found
this helpful
Michelle was very helpful and made the whole process pain free and as simple as possible. She was quick responding to any enquires....
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Was this helpful? Yes
Jul 27,2016
Minithumbup
Gareth Styles
Stuart Beauchamp
By:
Jul 27,2016
0 people found
this helpful
Courteous, efficient and thorough, from the valuation right through to the sale. Mad ethe whole process very easy and wouldn't hesitate to use them again....
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Comment on agent fees
Very reasonable; in line with the local market
Was this helpful? Yes
Jul 23,2016
Minithumbup
Michelle Trimming
By:
Jul 23,2016
0 people found
this helpful
Michelle was fantastic at helping me rent out my home. She gad a tenant over within a couple of hours of us meeting and my flat was let immediately with minimal hassle. She has been an absolute pleasure to deal with....
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Was this helpful? Yes
Jul 23,2016
Minithumbup
Michelle Trimming
By:
Jul 23,2016
0 people found
this helpful
Michelle has been very helpful and the whole process has been very smooth and stress free. Thank you very much!...
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Was this helpful? Yes
Jul 22,2016
Minithumbup
Michelle Trimming
By:
Jul 22,2016
0 people found
this helpful
Michelle was incredibly helpful and made the process of finding a new home an enjoyable one. I would definitely use Grants again based on her high level of service....
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Comment on agent fees
Seemed very fair
Was this helpful? Yes
Jul 19,2016
Minithumbup
Michelle Trimming
By:
Jul 19,2016
0 people found
this helpful
Great service from Michelle - had a very short time frame to complete the rental but everything went through very smoothly. Attention to detail was 100%....
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Comment on agent fees
good
Was this helpful? Yes
Jul 13,2016
Minithumbup
Natalie Willson
Courtenay Scarlett
By:
Jul 13,2016
0 people found
this helpful
Natalie & Courtenay were both professional and efficient and found us a great tennant for our home. They are always prompt with communication and information. Would recommend....
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Comment on agent fees
Offered us the best fees
Was this helpful? Yes
Jul 04,2016
Minithumbup
James Quinn
Neal Aldridge
By:
Jul 04,2016
0 people found
this helpful
We were delighted with the service we received. We bought our house from Grants 4years previous in what was a very smooth and well communicated process. We have just sold the same house with them. We had several viewings within days of going to the market and it was sold, at asking price, within a week. Its worth noting that the asking price was at the top of our expectations and as such we were in the best possible position to look for our next dream house. James and Neil are two very personabl...
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Comment on agent fees
Absolutely fine, very competitive and easily agreed.
Was this helpful? Yes
Jun 28,2016
Minithumbup
Kevin Sprangle
By:
Jun 28,2016
1 people found
this helpful
Kevin worked extremely hard to keep a complicated chain together and enable the sale to proceed. He is a great communicator and was in regular contact with all parties involved....
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Was this helpful? Yes
Jun 27,2016
Minithumbup
Michelle Trimming
By:
Jun 27,2016
0 people found
this helpful
From start to finish Michelle has changed my view on using an agent to help me rent and then manage my property, from skeptical to highly positive. Open, efficient and always available, Michelle has now enabled me to finally relax about my Cedar Road property and concentrate on other things such as a new born baby :-)...
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Comment on agent fees
Competitive and good value for money
Was this helpful? Yes
Jun 23,2016
Minithumbup
Michelle Trimming
By:
Jun 23,2016
0 people found
this helpful
Michelle was a delight to work with. She was always attentive, proactive and quickly established my requirements. Once I'd found a suitable home she was extremely efficient in securing the property for me within one day. I would use her services again and again. Thank you Michelle....
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Was this helpful? Yes
Jun 16,2016
Minithumbup
Kevin Sprangle
Ross Greaney
By:
Jun 16,2016
0 people found
this helpful
We chose to use Grants as I wanted to support an independent firm. We found them to be very pleasant to deal with and proactive rather than reactive in dealing with problems as they arose. Kevin took the lead in sorting out a significant hurdle even though it should probably have been sorted by another agency. They always knew exactly what stage things were at and worked hard on our behalf. Thank you Grants....
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Comment on agent fees
I think the fee was good value.
Was this helpful? Yes
Jun 09,2016
Minithumbup
Stuart Beauchamp
By:
Jun 09,2016
0 people found
this helpful
Stuart was awesome from start to finish and it's refreshing to work with a real person, not an agent. Always called me back, went over and above by taking readings and forwarding post, and had a difficult exchange process he managed really well due to leasehold dynamics etc, especially after first buer had to pull out due to personal cuircumstance he found me a better one at a higher price. I've already recommended him to others in Surrey...All round, a top bloke and it helps he knows what he is...
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Comment on agent fees
Fair
Was this helpful? Yes
Jun 06,2016
Minithumbup
Stuart Beauchamp
By:
Jun 06,2016
0 people found
this helpful
Have just brought our first home through Grants Estate Agents, and for a first time purchase they certainly made every effort to keep us informed throughout the whole process and explained things in detail. Great service and would definately use again. Many thanks...
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Was this helpful? Yes
Jun 01,2016
Minithumbup
Courtenay Scarlett
By:
Jun 01,2016
0 people found
this helpful
How to find a good letting agent ...Look no further than Courtenay from Grants, they came highly recommended and totally delivered, From initial first contact to tenant check in, was such a smooth hassle free experience, very professional, extremely helpful, couldn't rate them higher am not normally someone who writes reviews but am doing so as feel Courtenay should be commended on her attitude and approach nothing was too much trouble, thank you for all your help, advice and for finding us a te...
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Comment on agent fees
Very Good
Was this helpful? Yes
May 24,2016
Minithumbup
Courtenay Scarlett
Natalie Willson
By:
May 24,2016
0 people found
this helpful
I've only discovered Grants but so far they've been exemplary. They've been easy, polite, friendly, fair and profesional to deal with. They have let a flat for us and we have just asked them to take on another....
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Comment on agent fees
I think this agents fees are fair and good.
Was this helpful? Yes
May 21,2016
Minithumbup
Michelle Trimming
By:
May 21,2016
0 people found
this helpful
Absolutely amazing! Michelle exceeded every expectation from start to finish. She has made the entire process smooth and easy whilst being very accommodating with our personal work commitments. Michelle is an asset to the grants company and I would strongly recommend her to family and friends. Many thanks Michelle!...
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Was this helpful? Yes
May 20,2016
Minithumbup
Kevin Sprangle
Ross Greaney
By:
May 20,2016
0 people found
this helpful
Service great from start to finish. Communicated honestly and kept in touch throughout which helped in keeping stress levels down! A big thank you to Ross for this! You made a big difference in the whole process of selling! I would use Grants again, definitely. Think they have a good knowledge of the local area too....
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Comment on agent fees
Who likes paying estate agents! However, they offered a good service throughout with an honest approach, advertising was good, photos were good, found a buyer quickly, did all the work so far as viewings etc. so am happy with the service I received for the fees paid.
Was this helpful? Yes
May 10,2016
Minithumbup
Ross Greaney
Kevin Sprangle
By:
May 10,2016
0 people found
this helpful
I was particularly impressed by the speed with which Ross and Kevin set up viewings and identified a high quality buyer. I had exemplary service from the Grants Team throughout and would highly recommend their services....
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Comment on agent fees
The fees are mid-range
Was this helpful? Yes
May 10,2016
Minithumbup
Natalie Willson
Courtenay Scarlett
By:
May 10,2016
0 people found
this helpful
Natalie and Courtenay are professional and a pleasure to do business with. I had a tennant with days of putting my property on the market...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
May 06,2016
Minithumbup
Ross Greaney
By:
May 06,2016
0 people found
this helpful
Ross was always very proactive accommodating and honest. We had many question to get things processed and exchanged which he dealt with quickly and efficiently. I'd happily deal with him again....
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Was this helpful? Yes
May 04,2016
Minithumbup
Michelle Trimming
By:
May 04,2016
0 people found
this helpful
We were assisted by Michelle from start to finish. She was very eficient in replying prompty to all messages and our requests to speed up the whole process and enable us to move in fast. Thank you....
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Was this helpful? Yes
Apr 27,2016
Minithumbup
Courtenay Scarlett
By:
Apr 27,2016
1 people found
this helpful
Me and my husband were looking for a property to rent in Woking not far from where we live, and when we came across what is now our current flat online we contacted Grants to arrange a viewing and were assisted by Courtenay. Courtenay was able to arrange a viewing for us straight away, and when when we met her we found her very warm and polite. She talked us through everything in a very professional and clear fashion, which has helped us make a quicker decision. The admin part of things was stre...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 24,2016
Minithumbup
Robert Kimber
Stuart Beauchamp
By:
Apr 24,2016
0 people found
this helpful
Professional service from start to finish. Stuart and Rob provided valuable feedback from our prospective buyers, our flat was sold within a week. We would highly recommend Grants....
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes
Apr 22,2016
Minithumbup
Robert Kimber
By:
Apr 22,2016
0 people found
this helpful
Rob kept us informed throughout the process, and was personable and friendly. It was also refreshing to see an honest agent during the viewing process, and we weren't lied to in order to make a sale. Great service....
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Was this helpful? Yes
Apr 20,2016
Minithumbup
Michelle Trimming
By:
Apr 20,2016
0 people found
this helpful
Michelle was consistent in communicating with myself and father throughout the process, via email, telephone etc. Our initial meet with her was a completely different experience in comparison with other agents, we felt at ease immediately. Michelle was incredibly understanding of our needs and was enthusiastic in finding us a place we could call home ASAP! We are so grateful for all her hard work and positivity and we couldn't be happier in our new place! Thank you Michelle...
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Was this helpful? Yes
Apr 18,2016
Minithumbup
Hannah Wride
By:
Apr 18,2016
0 people found
this helpful
How wonderful to receive an efficient,accurate and organised service every time and a cheerful person with whom to deal! Well done and I am sorry that for now, at least our working relationship has come to a conclusion....
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Was this helpful? Yes
Mar 30,2016
Minithumbup
Stuart Beauchamp
By:
Mar 30,2016
0 people found
this helpful
Good service, Stuart kept me informed by email all through the process which was important as I am not based in the UK. I would recommend him for further sales. Happy customer....
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Comment on agent fees
Good as agreed
Was this helpful? Yes
Mar 16,2016
Minithumbup
Emma Harris
By:
Mar 16,2016
0 people found
this helpful
Emma from grants was truely awesome, great help and extremly professional, helped us move with no dificulty and in very short notice...
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Comment on agent fees
Not too bad
Was this helpful? Yes
Mar 15,2016
Minithumbup
Michelle Trimming
By:
Mar 15,2016
0 people found
this helpful
Michelle provided an excellent service throughout the letting process guiding and advising what was required and keeping us updated on the process....
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Was this helpful? Yes
Mar 15,2016
Minithumbup
Natalie Willson
Courtenay Scarlett
By:
Mar 15,2016
0 people found
this helpful
I was renting my first property in a completely new place that was far from where I used to live. Grants we very helpful on the phone whilst organising viewings, also allowing for visits of properties that weren't on Rightmove or Zoopla. As it happens I ended up living in one of those properties. The whole processes was very simple and easy and they were able to tailor to my needs. Processing the paperwork over email and letters so that I wouldn't have to travel to and from to get more details...
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Comment on agent fees
The fees were very reasonable and very competitive with the rest of the market. With all the fees bundled into one payment, this was also made very simple.
Was this helpful? Yes
Mar 14,2016
Minithumbup
Natalie Willson
Courtenay Scarlett
By:
Mar 14,2016
0 people found
this helpful
We were new to the ‘Buying to Rent' process and before coming to Grants Independent in Woking we had had contact with a number of local Estate Agents. We soon felt that in all of our dealings with the Grants Independant teams we were in safe hands. They were clearly very knowledgeable and experienced in the Property and Buy to Rent business. Most of our contact was with Natalie and Courteney who arranged viewings. They patiently, unhurriedly and carefully explained matters and answered...
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Comment on agent fees
Competative
Was this helpful? Yes
Mar 14,2016
Minithumbup
Natalie Willson
Courtenay Scarlett
By:
Mar 14,2016
0 people found
this helpful
Highly recommended. Saw the property Friday, all the paperwork was completed within 24 hours, moved in within a week (could of been sooner had I wanted it to be!)...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 14,2016
Minithumbup
Natalie Willson
Courtenay Scarlett
By:
Mar 14,2016
0 people found
this helpful
Natalie and Courtney have made the whole processs easy and stress free, offering sound advice but also being very professional and approachable....
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Comment on agent fees
good
Was this helpful? Yes
Mar 14,2016
Minithumbdown
Natalie Willson
Courtenay Scarlett
By:
Mar 14,2016
0 people found
this helpful
I used Grants Independent in Woking to rent 7 of my flats. I found Natalie and Courtenay very professionally and nothing was too much trouble. They offered a very quick and reasonable service. All 7 flats were rented within 2 weeks. I would always recommend them to anyone looking for a Lettings Agent....
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Was this helpful? Yes
Mar 14,2016
Minithumbup
Michelle Trimming
By:
Mar 14,2016
0 people found
this helpful
Very friendly and helpful throughout the whole process, made everything very clear and easy to understand for my first time renting, thanks Michelle!...
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Comment on agent fees
Acceptable
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
We chose Grants as they seemed to combine both professionalism with a straightforward friendly approach. We weren't let down and all the way through the process of selling our house they were available, honest and very good at keeping us informed. I have no hesitation in recommending them to others and would use them again if need arose....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Mar 10,2016
Minithumbup
Stuart Beauchamp
By:
Mar 10,2016
0 people found
this helpful
I've known Stuart of a number of years and know that he is as honest as the day is long, so it was a natural choice to go with Grants when we came to sell our house. Grants did a great job in marketing our property, and we had a good number of viewings, and a good number of offers on our property. We have had a number of ups and downs throughout the selling process (none of which were due to Grants), but Stuart has always been there to give us good advice, calm us down when we were on the ceil...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2016
Minithumbup
Emma Harris
By:
Mar 08,2016
0 people found
this helpful
Excellent advice given at the start. The whole process was professional and efficient. Emma was friendly and helpful at all times....
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Was this helpful? Yes
Mar 07,2016
Minithumbup
Kevin Sprangle
By:
Mar 07,2016
0 people found
this helpful
Having met with various agents we choose to put our house in Lightwater on the market with Grants despite them not being based in the village. I found Kevin to be polite, professional and approachable and we appreciated the quick and what we felt was an honest valuation of our property. As I travel a lot for work I was regularly kept up to date on progress by email. When our original buyer fell through Kevin & team worked quickly to get the house back on the market and we had another buyer w...
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Was this helpful? Yes
Mar 07,2016
Minithumbup
Michelle Trimming
Hannah Wride
By:
Mar 07,2016
0 people found
this helpful
Very helpful and great communication throughout. I always dread dealing with estate agents but both Michelle and Hannah took away all the headaches of moving and were delightful to work with....
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Was this helpful? Yes
Mar 01,2016
Minithumbup
James Quinn
By:
Mar 01,2016
0 people found
this helpful
James dealt with my recent property purchase, he was thorough, honest, reliable, and always kept me informed. If I needed to speak to him he was always readily available. I feel like I have received a quality service from a true professional....
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Comment on agent fees
Purchase only
Was this helpful? Yes
Feb 29,2016
Minithumbup
Natalie Willson
Courtenay Scarlett
By:
Feb 29,2016
0 people found
this helpful
After dealing with pretty much every agency in Woking and Guildford over a very difficult period in my life, Courtney and Natalie were by far the most trustworthy and determined agents. They not only pushed to secure this beautiful property that I am currently sat in enjoying a nice cup of tea but they also behaved like friends, making the process so much easier to go through. I will always use Grants when letting from now on as they give a professional and honest service. I only have positive t...
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Comment on agent fees
Good and well deserved
Was this helpful? Yes
Feb 29,2016
Minithumbup
Stuart Beauchamp
By:
Feb 29,2016
0 people found
this helpful
Excellent service. Brilliant communication. Stuart has gone above and beyond to make sure the exchange happened. We were really pleased with grants and would definitely recommend....
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Comment on agent fees
Excellent - price matched competitors
Was this helpful? Yes
Feb 27,2016
Minithumbup
James Quinn
By:
Feb 27,2016
0 people found
this helpful
Having just sold my property through Grants, what can I say, other than how professional they have been. I dealt mainly with James who was professional and courteous at all times. I would have absolutely no hesitation in recommending Grants as an agent to anyone thinking of buying or selling a property. Thank you Grants and James....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 26,2016
Minithumbup
Michelle Trimming
By:
Feb 26,2016
1 people found
this helpful
Michelle has been very helpful and very quick in answering all my questions. She has been very efficient in sorting out the letting requirements....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 24,2016
Minithumbup
Stuart Beauchamp
Robert Kimber
By:
Feb 24,2016
0 people found
this helpful
From onset Grants offered a professional service, a service which was second to none. We felt at easy knowing that Rob and Stuart were handerling the sale of our property, with our interest at heart. The quality of help and guidance they provided throughout the selling process was outstanding. Their attention to detail, tenacity and enthusiasm they showed for selling our property was relentless, accredited to a speedy and smooth sale. We picked the right agent to sell our property...
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Comment on agent fees
In a highly competitive market, Grants delivered on price and quality. Perhaps not the cheapest, but certainly the best service you could ask for, at a reasonable price.
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Feb 24,2016
Minithumbup
Hannah Wride
Emma Harris
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Feb 24,2016
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We have just started using Grants to manage our small portfolio of flats and I have to say they have all been terrific. Emma has found us tenants really quickly and Hannah has sorted out any issues with teething problems really quickly and professionally. Couldn't be happier Chet...
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Comment on agent fees
Good
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Feb 23,2016
Minithumbup
Courtenay Scarlett
Natalie Willson
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Feb 23,2016
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From registration to moving in Natalie and Courtenay have been amazing! The help and support they have given me throughout this whole process has been second to none. They were fast and efficient with finding a property, viewing and getting a move in date to move me in to the property as soon as possible. They were great support and even for the littlest of queries my email was responded to every time almost instantly, they were constantly updating me with the progression of my status towards le...
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Comment on agent fees
I feel the estate agent's fees were appropriate as they invested a large amount of time and work to finding me a property.
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Feb 20,2016
Minithumbup
Emma Harris
Emma Harris
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Feb 20,2016
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Very professional and extremely helpful with all. Taking great care for all documentation. Handle the property with great efficiency Best agents...
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Comment on agent fees
Average
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Feb 18,2016
Minithumbup
James Quinn
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Feb 18,2016
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James was excellent from start to finish. Thorough, and constantly coming back to us with solid updates which we could rely on. We are a property company and sell many properties a year through estate agents, and have to say James is a breath of fresh air to the industry, and treated our sale with the upmost urgency and professionalism....
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Comment on agent fees
Very happy with the level of the fees
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Feb 18,2016
Minithumbup
James Quinn
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Feb 18,2016
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We have recently exchanged on our house that we purchased through Grants. James acted professionally at all times and kept things ticking along at moments when it could have all come crashing down. He is clearly employed buy his sellers yet he also made us feel like he was working for us too which I'm sure was no easy task. His communication was excellent and he was firm when he needed to be. Grants should be proud to have James working for them as he is a real asset....
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Comment on agent fees
NA
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