100% sales valuation accuracy
50% sales fee satisfaction
50% lettings valuation accuracy
84% lettings fee satisfaction
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2024
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Latest Reviews
View all Reviews 154
20th Oct 2023
reviewed by 'Bayan'
8th Oct 2022
reviewed by 'Isaac'
16th Sep 2022
reviewed by 'Pradeep Singh'
15th Sep 2022
reviewed by 'Lauren'
28th May 2022
reviewed by 'Ria'
18th Mar 2022
reviewed by 'Isabella'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £0 | £0 |
| Lettings | 50% | 84% | £410 | £2,870 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 117 | 24 | 0 | 0 | 0 | 1 | 7 | 5 |
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Grainger PLC Branches (view all 4)
Oct 20,2023
Oct 20,2023
1
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Had a viewing arranged in Birmingham in jewellery quarter. Had to travel all the way from swansea only to find that the apartment was already taken and tenants have moved in.
Not only that but I was not met by anyone from the agency for ...
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Oct 08,2022
Oct 08,2022
0
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Grainger helped me to find a short-term studio in Brighton when I needed it urgently. Both the check-in and check-out went perfectly, they returned my deposit barely untouched in a matter of few days. I would also like to thank Nadia Rogers the property manager ...
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Sep 16,2022
Sep 16,2022
0
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This is our first house after moving to UK and Nadia made our stay easy and hassle free. Thank you....
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Sep 15,2022
Sep 15,2022
0
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We thoroughly enjoyed our first few months at our apartment block. Rent was slightly discounted due to repairs on the building. They promised scaffolding to come down Nov 2021, then it was Jan 2022 and to this day (Aug 2022) it is still up and are charging us ...
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May 28,2022
May 28,2022
2
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Scam artists. Put the rent up massively so you leave after a year. Tried charging us for professional cleaning and other damages, luckily we have have videos of all rooms. Not worth the money, avoid at all costs. Never trust a “professional landlord”....
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Mar 18,2022
Mar 18,2022
0
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I lived at THE GARDENS for nearly three years and I left only because I had to move abroad. It is a lovely location surrounded by trees and silence far from the chaotic traffic that can be stressing in London. I am very grateful to ...
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Dec 09,2021
Dec 09,2021
0
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A great experience with Grainger, who were incredibly supportive and professional during my time there at The Gardens. Stan the groundskeeper was usually always on hand throughout the day should any questions or problems occur. The neighbours were also very friendly, recommended....
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Nov 30,2021
Nov 30,2021
1
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No one cares
Is freezing in my room since 24 November 2021 and yet I keep taking to this and that manager and No one cares to send someone to look at it
They did send an engendering but he said he is the wrong person and ...
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Nov 11,2021
Nov 11,2021
0
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I just wanted to say a big thank you to the Grainger team. I genuinely LOVED living in my flat at Springfield House. I was very sad to have to leave. The management team run by Edyta are great. Very easy to talk to and ...
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Jul 15,2021
Jul 15,2021
1
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We lived in 'The Gardens' for 11 years and were sad to leave, but we were moving out of the country. The square gave us many memorable times with our young son and with friends. A lovely community of people as neighbours.
The property manager and ...
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Jun 04,2021
Jun 04,2021
1
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Consistent negligence of issues with basic equipment not working.
My hot water boiler was faulty since moving into the property, and through the entire year they did minor repairs on it where it broke again after a week each time (sometimes, even a day).
It ...
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Jun 07, 2021
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Hi there,
We are very sorry to read this review. Please can you send your name and address details to [email protected]. This will enable us to investigate fully and provide a detailed response.
Many thanks ...
May 31,2021
May 31,2021
0
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Be wary about this developer. I own a flat in building originally developed by Grainger Plc. Grainger plc still holds the freehold. The building is only 12 years old but the roof already needs a complete replacement.
1. The problems with the roof and water leaks persisted ...
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May 25,2021
May 25,2021
0
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My experience of Grainger plc Property Management has been nothing but positive. The staff were always more than happy to help taking an interest in the tenant’s and their wellbeing. I would have no hesitation in recommending their services....
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Apr 14,2021
Apr 14,2021
1
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Misled by grainger and there agent Entwistle green day 1
Appalling slow services
High rentals for box rooms
Slow or response
Easy to avoid this as for same price you can have better options
AVOID...
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Mar 29,2021
Mar 29,2021
0
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Grainger response to the roof leak issues in our development has been very disappointing. The leak issues have been happening for a long time and every time Grainger only did some patchy jobs which proved ineffective and short-lived and the problem kept reappearing.
Last time ...
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Mar 27,2021
Mar 27,2021
5
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Leaseholders to pay for Grainger's mistakes
I am writing here to express our disappointment with Grainger as our landlord and freeholder. This review also appears in Trustpilot and has been vetted for accuracy and objectivity.
Having bought an apartment from Grainger in 2009, we have seen ...
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Mar 23,2021
Mar 23,2021
0
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I lived at two different Grainger properties in 5.5 years. They were great. And they really came through when I hastily had to move to the U.S. during the pandemic and during the last month of my lease - very accommodating about the circumstances and ...
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Jan 13,2021
Jan 13,2021
0
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Been renting with Grainger for just over 2 years in the same flat and Mitch and the team have been fantastic the whole time. Rental increases were minimal which is soooo helpful. Really quick to respond for queries and always available. Best bit is when you ...
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Dec 21,2020
Dec 21,2020
0
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Edtya and Abdi were great at managing Ability Plaza and did their best to resolve issues in a timely manner....
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Dec 01,2020
Dec 01,2020
0
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Nadia and Chloe provided an impeccable service for the time I lived at Bishops Court. Incredibly responsive to any issue, which continued, even in the height of the Covid-19 pandemic! All maintenance issues were dealt with in a timely manner with excellent communication throughout. You ...
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Nov 23,2020
Nov 23,2020
0
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Le Roy - excellent concierge at Kimmerston House, London. I wanted to leave a review having rented with Grainger in central London for 3 years. Le Roy is a fantastic concierge who doesn't get the credit he deserves in my opinion.
He kept the property running ...
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Nov 19,2020
Nov 19,2020
0
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Its hard for me to find fault with Grainger, I've experienced good and bad landlords over the years and they were without doubt the best.
Our property manager Nicolette always dealt with any property issues or questions very quickly and efficiently. Repairs were always taken ...
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Nov 11,2020
Nov 11,2020
0
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I was with Grainger for over 4 years after they acquired and refurbished the building I was living in. I was dubious (and worried) about having to deal with such a large company. However, my fears were unfounded. Always professional in their communications with tenants about ...
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Nov 03,2020
Nov 03,2020
0
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I’m very pleased with renting through Grainger. Jemma and Edyta from Grainger are great! Very friendly and always responding back promptly....
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Oct 28,2020
Oct 28,2020
1
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BEWARE of Grainger PLC and Luke Pollard.
If I could give negative stars I would.
Luke and Grainger breached my contract numerous times in numerous ways. Having to go to court in order to simply recover my deposit because these people are nothing more than ...
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Oct 27,2020
Oct 27,2020
0
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I unfortunately rented a 2 bed flat via Grainger for 4 months. I had no intention of my stay being so short and having to move again, however due to unsavoury fellow residents in the block who decided to harrass myself and another couple, I had no ...
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Oct 14,2020
Oct 14,2020
0
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I live in the Tribe New Islington building for 5 years and have honestly never dealt with a better management company then Grainger. They were always really easy to get hold of and dealt with any issues or faults straight away. If there was any building ...
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Oct 13,2020
Oct 13,2020
0
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I have rented a single flat in Tribe Ancoats development for 13 months. I would describe my experience as very satisfactory. The common areas in the property were kept clean and well maintained. Excellent customer service, quick replies to emails. Never waited longer than 24 hours to ...
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Oct 13,2020
Oct 13,2020
0
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I have rented a single flat in Tribe Ancoats development for 13 months. I would describe my experience as very satisfactory. The common areas in the property were kept clean and well maintained. Excellent customer service, quick replies to emails. Never waited longer than 24 hours to ...
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Sep 28,2020
Sep 28,2020
0
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I have lived in a Grainger property for the last 7 years on Vincent Square (Kimmerston house). The property was always very well managed and Grainger delivered a highly professional service. The property itself had a clerk, Le Roy, who's services and help have always great ...
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Sep 29, 2020
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Great feedback, thanks so much Jerome. ...
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