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Customer Reviews

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“ Karen and Tamzin were excellent throughout my tenancy. I found Goymour yo be professional, responsive and with a genuine emphasis on great service.... ”

5 Star Review

Apr 10,2018

By: 'Scott Hilton'

Apr 10,2018

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: IP32

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Tenant)
Rent PCM: £695
Postcode: IP32

0 people found
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Karen and Tamzin were excellent in every respect, and I have never dealt with such professional and polite agents. They made my tenancy run completely smoothly and I would not hesitate to recommend Goymour. Outstanding service levels....
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Comment on agent fees

The agents fees were fine, in line with market rate.

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By: Karen

Apr 10, 2018

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Thank you Scott for your review. We wish you every success in your new location. ...

5 Star Review

Dec 08,2017

By: 'RJ'

Dec 08,2017

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: Ip33

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Landlord)
Postcode: Ip33

0 people found
this helpful

Karen and the team have been fantastic over the last 5 years. As a first time landlord, they helped me get everything set-up with ease and found me the best tenants which is testament that they are still in the property 5 years on. They're quick ...
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5 Star Review

Dec 06,2017

By: 'Mr C'

Dec 06,2017

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: IP32

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Landlord)
Postcode: IP32

0 people found
this helpful

Fantastic local letting agency, who continually strive for perfection. Competitive fees with outstanding customer service. Correspondence is regular and punctual along with payments. Their expertise means there is minimal input from the customer required, along with the knowledge that your property is being well looked ...
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Comment on agent fees

Competitive fees -

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5 Star Review

Nov 10,2017

By: 'Mr B'

Nov 10,2017

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: IP32

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Landlord)
Postcode: IP32

0 people found
this helpful

I have used their service for over 10 years now through several tenants. The overall service is excellent from the friendly staff at the office through to knowing if any maintenance issues occur they can have one of their selection of tradesmen attend within hours/days ...
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Comment on agent fees

Good

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5 Star Review

Nov 05,2017

By: 'Mrs Potter'

Nov 05,2017

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: Ip32

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Tenant)
Rent PCM: £925
Postcode: Ip32

0 people found
this helpful

The service we have received over the years from Goymour Homes in Bury St Edmunds has been second to none. They have a professional yet friendly approach which made our renting very straight forward and if we ever have any problems they are quick to ...
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Comment on agent fees

Good

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5 Star Review

Nov 03,2017

By: 'James Brown'

Nov 03,2017

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: IP33

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Landlord)
Postcode: IP33

0 people found
this helpful

I let 3 of my properties with Goymour Homes, My life became too busy and hectic to manage these houses myself so I chose the fully managed option. Well all I can say is my houses were never empty for long, rent was always paid and ...
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Comment on agent fees

Very reasonable and if you have a few properties they may negotiate?

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4 Star Review

Nov 03,2017

By: 'Susanne Dimon'

Nov 03,2017

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: IP32

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Tenant)
Rent PCM: £725
Postcode: IP32

0 people found
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Staff in branch are always friendl, helpful and willing to go the extra mile. Have had problems with emergency number....
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5 Star Review

Nov 02,2017

By: 'Steve Pickles'

Nov 02,2017

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: Ip33

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Landlord)
Postcode: Ip33

0 people found
this helpful

Both Karen and Tamzin have been exceptionally professional as well as really friendly and helpful whilst managing my property. I am impressed by the in depth audit and then the written inspection report I receive 6 monthly. I also appreciate the fact that when there is ...
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Comment on agent fees

I believe for the service the fees are good.

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5 Star Review

Nov 02,2017

By: 'Hazel Pearce'

Nov 02,2017

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: IP32

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Landlord)
Postcode: IP32

0 people found
this helpful

Goymer Homes has managed our rental property for 16 months now and they have been extremely professional. They found us tenants very quickly and has managed the property ever since. They check the property on a 6 monthly basis and report back with any problems. We have ...
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Comment on agent fees

Excellent rates

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By: karen

Nov 02, 2017

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Thank you for your kind words. It is always a pleasure to deal with you. ...

5 Star Review

Nov 02,2017

By: 'LAC'

Nov 02,2017

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: Ip33

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Landlord)
Postcode: Ip33

0 people found
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I can highly recommend Goymours. They look after our properties as if they were their own. Their attention to detail and knowledge of the local market and in particular military tenancy requirements is excellent....
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Comment on agent fees

Very competitive

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5 Star Review

Oct 14,2016

By: 'Perfect!'

Oct 14,2016

Branch: Bury St. Edmunds, 10 Hatter Street
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: Ip31

Branch: Bury St. Edmunds, 10 Hatter Street
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: Ip31

0 people found
this helpful

AMAZING!! Struggled to find a place with every other outlet and Goymour came to rescue! Friendly and massively helpful when helping us through the paperwork which can be confusing for a first timer, but they made it simple. And for where we live and the ...
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Comment on agent fees

Perfectly priced for the area

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Areas covered

Bury, Mildenhall, Beckenham
Thetford, Diss, Banham
Newmarket

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Services offered

Sales

Lettings

Block Management
Surveys
Conveyancing
Mortgage Advice

Valuation and Fee Performance

100% customers were satisfied with fees 73% accuracy of agent's valuations

Price range of properties reviewed

Sales

Min: £0
Max: £0

Letting

Min: £695
Max: £0

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

6	1	4	0	0	0	0	0	0	0

Agent Fees

No fees set.

Last updated at 2:12 PM 14/01/2016 by Karen Firth

Complaints Procedure

No procedure set.

Last updated at 2:12 PM 14/01/2016 by Karen Firth

Goymour Homes

“ Karen and Tamzin were excellent throughout my tenancy. I found Goymour yo be professional, responsive and with a genuine emphasis on great service.... ”

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