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    Lee Blackman
No description available.

1 Middle Row, High Street
Ashford
Kent
TN24 8SQ
01233 646 411

 
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Properties for sale
Properties for rent
Mar 11,2015
Minithumbdown
By:
Mar 11,2015
0 people found
this helpful
This is the worst agency I have ever got in to. I have never been so frustrated when comes to deal with taking care of simple stuff like calling my gas supplier or managing the property....
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By: Lee Blackman
Mar 29, 2015
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Clearly you have some strong feelings concerning your experiences with the branch which I am eager to understand more fully. If you would kindly make yourself known to us I will be pleased to review your files and discuss your experiences, sadly from the "X" you have used here I can't tell who you are or which property your concerns may relate to. We have many extremely satisfied landlords and tenants and maintain excellent communication with all. If at any point our service were....
Nov 09,2014
Minithumbup
By:
Nov 09,2014
1 people found
this helpful
The staff at Gould were highly efficient and very pleasant to deal with. They managed the sale of my house extremely professionally and were quick to respond to my queries or concerns. They helped to smooth what can be a difficult process and I can really recommend them....
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By: Lee Blackman
Mar 29, 2015
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Thank you for your kind words, it was a genuine pleasure to act for you. It can often be very stressful when selling your home and it is good to know that our efforts to minimise that stress by maintaining good levels of communication was successful. Thank you so much for taking the time to give us such a positive review.....
Nov 29,2013
Minithumbdown
By:
Nov 29,2013
0 people found
this helpful
Tried using them as sole agent for selling our property. FAR too laid back. No feedback and always felt to be a nuisance. Jo tried hard - seems the only person in the office which does. Would not recommend. Very disappointed...
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Jul 13,2013
Minithumbdown
By:
Jul 13,2013
1 people found
this helpful
My dealings with this agency have been been most unpleasant with the exception of one member of staff (Jo). We were interested in buying a known property and keen to view it before making an offer. As a cash buyer we hoped that our interest was seen as genuine and attractive attractive to the vendor. The two gentleman (both called Nigel) were rude, impolite and treated me like an inconvenience. Phone calls were never returned so I had to chase up for updates and a viewing - which never ...
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What agent could do to change your mind?
Lack of basic customer service skills and empathy towards customers is the main issue. people buy from people so if people are rude or incourteous - guess what we don\'t buy and we go elsewhere!
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