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Gordon & Co, established in 1948 are specialists in Block Property Management.
 
Website not available Properties for sale
Properties for rent
Nov 17,2017
Minithumbdown
By: 'Not finished'
Nov 17,2017
0 people found
this helpful
I had to remind them that giving false information, wrong claiming and unfair practices is an offence under the Unfair Trading Regulations 2008. For example, they produce a fake inventory report that was not signed by both parties and tell you that it was genuine. They claim back money off your deposit from item that does not exist (and when you confront them, they acknowledge it) or claim "dilapidation" without any proof. They will also claim unfair fees, and additionally misleading i...
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Was this helpful? Yes
Nov 16,2017
Minithumbdown
By: 'Daylight robbery'
Nov 16,2017
0 people found
this helpful
Will not be using them again they rip you off when trying to get deposit back!! Not impressed at all!...
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Comment on agent fees
Very expensive make sure you read terms and conditions check it fee £95 pounds and above.
Was this helpful? Yes
Nov 07,2017
Minithumbup
By: 'RotherhitheRenter'
Nov 07,2017
0 people found
this helpful
Nice people to work with and helpful in finding us a flat to rent. Always quick to respond via email...
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Comment on agent fees
The fees were reasonable and the agent was up front with costs
Was this helpful? Yes
Oct 30,2017
Minithumbup
Jacob Marsh
Richard McRoberts
By: 'Mr & Mrs Lee'
Oct 30,2017
1 people found
this helpful
For many foreigners who want to sell their properties, the one obvious challenge they face is choosing the RIGHT real estate agent. One who is professional & honest and able to put his client's interest before his fees. Among many agents to choose from, we finally decided on Gordon & Co. and never look back since. Jacob, who is the Branch Manager at Tower Bridge guided us patiently from listing requirements, marketing and sales process till completion for our home in Greenwich. An...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 26,2017
Minithumbup
By: 'Tanya R.'
Oct 26,2017
0 people found
this helpful
We were thoroughly impressed with Tarryn Hellyar at Gordon & Co. Throughout the whole process she was very easy to work with, extremely professional and very helpful with any queries we had. She obviously had the landlord as well as our best interest in mind. We know this is often hard to come by in London....
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Was this helpful? Yes
Oct 16,2017
Minithumbup
Richard McRoberts
By: 'Sabine'
Oct 16,2017
0 people found
this helpful
Richard was fantastic - I moved from abroad to London and his prompt replies and help took away a lot of my worries about arranging my new home. Very service oriented and puts his client first!! Much appreciated and thanks for all your help Richard!...
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Was this helpful? Yes
Oct 11,2017
Minithumbdown
By: 'C'
Oct 11,2017
0 people found
this helpful
deposit hasn't been return after 1.5months, they keep coming up with random issues eg: auto-renew the contract, fingerprints in the flat, grey scratches on the wall, agent on holiday etc. They tried their best to get time to try to inspect til they can renew their flat so they can rent out for a higher price. No check in with an agent, keys were dropped in concierge and report was dumped in junk mail, when we asked to resend a new one they didn't. At the end we have to find it in junk...
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Comment on agent fees
NOT Cheap but within our range, but NO service provided!
Was this helpful? Yes
Sep 26,2017
Minithumbdown
Tarryn Hellyar
By: 'Nadhrah R.'
Sep 26,2017
0 people found
this helpful
Viewed a property in Greenwich. I indicated that I was very interested and would put in an offer immediately after speaking to my husband. Tarryn was very condescending when I asked whether the area was safe and proceeded to give me a lecture. I put in an offer that evening. I sent an email with my offer, move in date, write up on our background and attachments of ID and payslips to get the ball rolling for referencing. I confirmed that we are ready to move in by the end of the week. I did...
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Was this helpful? Yes
Sep 05,2017
Minithumbup
Richard McRoberts
By: 'Vics'
Sep 05,2017
0 people found
this helpful
Richard was absolutely great! Responded very quickly to all my queries and ensured everything went smoothly! Would highly recommend and would use again!...
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Was this helpful? Yes
Aug 29,2017
Minithumbup
Richard McRoberts
By: 'Anya'
Aug 29,2017
0 people found
this helpful
Richard was very friendly and helpful anytime we needed him. He's well-organised and reliable. Also, Gordon&Co helped us to negotiate the price with the landlord. Overall, very positive....
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Comment on agent fees
Gordon&Co is probably not the cheapest one, but there is a good service quality too.
Was this helpful? Yes
Aug 24,2017
Minithumbup
Richard McRoberts
By: 'Lily'
Aug 24,2017
0 people found
this helpful
Richard was friendly and professional throughout the letting process. He answered emails efficiently and the information provided was accurate and helpful. Richard does a lot to counter the bad reputation that estate agents often receive....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 21,2017
Minithumbup
Richard McRoberts
By: 'D Curran'
Aug 21,2017
0 people found
this helpful
Richard was very accommodating throughout the moving process, and was crucially very responsive in a fast-changing environment. Would definitely recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 18,2017
Minithumbup
Tarryn Hellyar
By: 'Hannah'
Aug 18,2017
0 people found
this helpful
Tarryn was very helpful is negotiating with the land lord and making sure everything was ticking along, even though she was on annual leave herself!...
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Was this helpful? Yes
Aug 06,2017
Minithumbup
Richard McRoberts
By: 'Victorien'
Aug 06,2017
0 people found
this helpful
Richard has been very helpful and very professional to answer our questions and organise the viewing and initial process. I definitely recommend Richard....
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Was this helpful? Yes
Jul 26,2017
Minithumbdown
Richard McRoberts
By: 'GG'
Jul 26,2017
0 people found
this helpful
We had an appointment for viewing with Richard, and traveled a 40 mins tube ride to be there on time, only to receive a call from Richard, just 10 minutes before the appointment (and while we were on the spot), that the property had already been let agreed ! Very unprofessional!...
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Was this helpful? Yes
By: Gordon & Co.
Jul 26, 2017
View all comments (1)
Dear GG, I am very sorry to hear that you are unhappy with the service you have received. Unfortunately, the fast-paced nature of lettings means that offers can be approved and properties taken off the market at short notice. We do however apologise for any inconvenience caused and for your time wasted travelling to view the property. We pride ourselves in our customer service and would not cancel a viewing last minute under any other circumstance. We wish you all the best with your pr ...
Jul 25,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Nick'
Jul 25,2017
0 people found
this helpful
Richard was helpful and professional, he arrange a viewing very quickly on the same day I called him on a new build flat I was interested in on the Gordon and Co website. We arrange to meet a few hours after my call on the same day and he helped me secure a contract with the Landlord on the same day. It was great he was able to work quickly and not waste time. I was able to move into the flat 2 weeks later. I would use Richard again in the future if I need a new property to rent....
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Was this helpful? Yes
Jul 24,2017
Minithumbup
Tarryn Hellyar
By: 'Diego Gonzalez'
Jul 24,2017
0 people found
this helpful
After we moved in, some of the queries were not answered directly by Tarryn and instead, they were redirected to a different person. I think that this is ok. However, I still have an unanswered question and at this point, I don't know who should I chase for an answer. Also, we had a really bad time changing our names on all the bills as they were misspelled....
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Was this helpful? Yes
Jul 22,2017
Minithumbup
Jacob Marsh
By: 'Ben Yuen'
Jul 22,2017
0 people found
this helpful
Jacob is an efficient professional property agent. He is very helpful and efficient to tackle issues. His astute market sense lets him to quickly help landlord to find suitable tenant....
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Comment on agent fees
It's worth to pay this Agent's fees.
Was this helpful? Yes
Jul 21,2017
Minithumbup
Tarryn Hellyar
By: 'Meng'
Jul 21,2017
0 people found
this helpful
We had a really good experience renting apartment from Tarryn, she has always been very very helpful. We enjoyed our apartment a lot and would like to recommend her to everyone who is loolimg for renting....
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Was this helpful? Yes
Jul 21,2017
Minithumbup
Tarryn Hellyar
By: 'Neville'
Jul 21,2017
0 people found
this helpful
Good clear communication, fast and prompt response, good experience overall with Tarryn. However I feel I over paid as far as the rent goes since the market value was about £75 to 100 less than what I am paying....
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Comment on agent fees
Fees seem high considering that a colleague got a similar flat in the same building for at least a hundred pounds lesser that what I paid.
Was this helpful? Yes
Jul 20,2017
Minithumbup
Richard McRoberts
By: 'George'
Jul 20,2017
0 people found
this helpful
Richard was of real help during the initial process of finding a flat, and then provided efficient and professional support throughout negotiations with the landlord etc. The whole process took less than 2 weeks from searching through to moving in - I would definitely recommend....
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Was this helpful? Yes
Jul 07,2017
Minithumbup
Richard McRoberts
By: 'Oleg'
Jul 07,2017
0 people found
this helpful
Richard was very helpful throughout the renting process, replied almost immediately and had a good knowledge of the property (which I rented eventually) and the area around it....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2017
Minithumbdown
Nazia Khatun
By: 'David'
Jun 29,2017
0 people found
this helpful
By far the most combative/unhelpful person I've ever dealt with.. Was almost like she was getting enjoyment out of having the little authority she had to manage a property, and treat tenants like dirt. The notion to introduce laws to abolish unfair Agency fees, has been instigated by the actions of unjust Letting Agents like Gordons and Co. Battersea....
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Comment on agent fees
Extortionate, and they will try on fees that aren't even in your tenancy agreement.
Was this helpful? Yes
Jun 19,2017
Minithumbup
Richard McRoberts
By: 'Kostas'
Jun 19,2017
0 people found
this helpful
Richard was a real professional replying to all of our queries, very helpful and supportive. Everything ran smoothly and quickly. I would definitely recommend Richard and Gordon Agency....
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Was this helpful? Yes
Jun 16,2017
Minithumbup
Richard McRoberts
By: 'George'
Jun 16,2017
0 people found
this helpful
Richard was very helpful through the entire process of securing my rental apartment, and was able to assist me to find the right apartment that satisfied my requirements....
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Was this helpful? Yes
Jun 15,2017
Minithumbup
William Dean
By: 'Shahenda Ebead'
Jun 15,2017
0 people found
this helpful
I had an amazing service and support through out the whole process starting with the understanding of my requirements and quick response less debate and words turn into action with a smooth transaction and move. I am extremely happy and satisfied with the service and support so far. Thanks Team...
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Comment on agent fees
He was amazing and supportive and was able to get alternatives and solutions in less time and without a lot of fuss and he ensured a smooth transaction and move.
Was this helpful? Yes
Jun 14,2017
Minithumbup
By: 'Filip'
Jun 14,2017
0 people found
this helpful
Please, please, please avoid them. This is the kind of company that you're warned about when you hear about housing in London. We rented an apartment in the Strata building and here's everything that went wrong: 1. Ridiculous fees. Apart from referencing, you pay £360 for the contract. But this doesn't include everything, as you will pay £90 every year to extend your tenancy. Don't want to extend it? Too bad, as there's a check out fee of £90 in the contract as well. I assum...
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Comment on agent fees
You pay them £360 for the contract. Then £90 if you want to extend it. Every year. Minimum charge for all repairs are £30 per the contract. There's a "check out fee" of £90 in the contract. So yeah, it's a ripoff.
Was this helpful? Yes
Jun 09,2017
Minithumbdown
Nicola Moore
By: 'Anaita'
Jun 09,2017
1 people found
this helpful
Very unpleasant experience . This agency is Not supporting tenants , they are 100% on landlords side . Huge fees for checkout . Charged me for every little old curtain that was olreasy old when I moved in ! when I moved in I was silly not to take photos and show them at the end of tenancy . Be aware ! They supported landlords change of lock replacement cost of 822£ For no reason And kept my full deposit ! Outrages and pathetic agency ....
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Comment on agent fees
Outrages
Was this helpful? Yes
Jun 02,2017
Minithumbup
Tarryn Hellyar
Jacob Marsh
By: 'DL'
Jun 02,2017
0 people found
this helpful
I recently changed agents due to the old agent not performing as expected and Jacob was very informative initially based on my first contact. He was very quick to arrange a photographer and do the listing online which led to Tarryn renting out the flat within a relatively short void period. Tarryn has kept me informed the whole way from viewings to offers, and I have found all staff at Gordon and Co very professional and go beyond my expectation. I should have chosen Gordon first time around....
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Comment on agent fees
In line with what I expect
Was this helpful? Yes
May 08,2017
Minithumbdown
By: 'Sarah Luxford'
May 08,2017
3 people found
this helpful
Unfortunately this company have been employed to manage the block where I own a flat. If I could give them a 0 then I would. Absolutely shocking service, Management totally incompetent, rude, unhelpful and seemingly do as close to nothing as they can for the money. They ignore most emails and calls, will not answer even simple questions about what random things are that they have added to our bill yet still expect us to pay, promise meetings that never take place, will not supply ANY detailed in...
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Comment on agent fees
Extortionate!
Was this helpful? Yes
By: Gordon & Co.
May 15, 2017
View all comments (1)
Dear Sarah, I am sorry to hear you have been unhappy with the service of our Reigate Block Management team. Please may you email us at: enquiries@goandco.co.uk with who you were dealing with and your property address? I will personally look into this for you. Many thanks, Gordon & Co. ...

NAEA ARLA TPOS TDS


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Last updated at 4:41 PM 12/07/2017 by Rianna Day

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Last updated at 4:41 PM 12/07/2017 by Rianna Day

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Covent Garden
22 Long Acre, London WC2E 9LY
(0)
Office 1
200 Lavender Hill, Battersea SW11 1JA
(8)
Office 1
1354 London Road, London SW16 4DA
(3)
show all branches (7)
Office 1
6 London Street Paddington, London W2 1HR
(13)
Reigate
The Georgian House, 37 Bell Street, Reigate RH2 7AQ
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Strata Pavillion Branch
The Pavillion, 4 Walworth Road,, London SE1 6EB
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Tower Bridge London
212 Tower Bridge Road, London SE1 2UP
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