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    Richard McRoberts
Gordon & Co, established in 1948 are specialists in Block Property Management.
 
Website not available

Properties for sale
Properties for rent
Mar 24,2017
Minithumbup
By:
Mar 24,2017
0 people found
this helpful
Jacob and Richard were extremely helpful with regards to our property. The viewing was arranged on short notice and we were promptly greeted at the flat. The tenancy offer was accepted quickly and the service provided throughout was excellent. Jacob arranged for a full repaint of the property for us to ensure that upon our move date it was in excellent condition. Following this Jacob ensured additional keyfobs were ordered prior to our move in date. Any questions and concerns we had were prom...
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Comment on agent fees
Excellent
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Tarryn was extremely helpful and friendly, quickly sorting us out with the necessary documents to secure our dream place in Bermondsey. She answered our questions quickly and was a fantastic help in making our move in as smooth as possible (especially with a few tense moments of last minute price bartering!) Would highly recommend her and shall be ever grateful for her role in securing our first home away from home in London....
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Comment on agent fees
good
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
I would recommend Gordon & Co as a letting agent- having rented in London for five years and dealt with multiple agents in the past, their straightforward and non-pushy approach was refreshing. Richard was a pleasure to deal with and helped to ensure a smooth negotiation....
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Comment on agent fees
Although I disagree with tenants being required to pay fees, Gordon & Co's fees are considerably cheaper than many other London agents and from my experience you receive a better service in return.
Was this helpful? Yes
Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
Great help all the way. Richard took me to a viewing from an initial phone call at 9am on Monday morning and we had keys and were moved in by Thursday afternoon! Great, fast help all the way....
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Comment on agent fees
Fees are reasonable compared to many other agencies.
Was this helpful? Yes
Mar 18,2017
Minithumbup
By:
Mar 18,2017
0 people found
this helpful
Richard McRoberts has been very helpful and very professional. He is a fast responder and definitely a go to guy!...
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Mar 08,2017
Minithumbup
By:
Mar 08,2017
0 people found
this helpful
Great Service, thanks to Richard, we love the home you found for us and we will recommend Richard to our friends to help with their search...
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Comment on agent fees
good
Was this helpful? Yes
Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
this helpful
An honest and excellent service. Communication prompt and effective. A hospitable and genuine character.We were well taken care of....
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Comment on agent fees
Good agent fees compared to other agents.
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Right from the start, Richard has dealt with us in regards to moving into a new home and right from the start he has been very helpful. Richard has always remained in contact, giving us updates on the process and progress of our application. He has been available and ready to help at any given time and has been very prompt in giving information. Overall we have been really impressed in the way Richard has helped us and how fast everything was done, thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 29,2017
Minithumbdown
By:
Jan 29,2017
0 people found
this helpful
The only reason these people received 1 star is because I couldn't give 0. They messed us around to no end before we got the place, telling us we had an apartment then canceling multiple times When in the apartment they made promises about repairing damaged but have now told us they have no intention of keeping said promises now in the apartment and had many problems with heating (firstly no heating), they promised to send a contractor who just turned it off and on again then left- did...
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Comment on agent fees
Daylight Robbery
Was this helpful? Yes
By: Gordon & Co.
Jan 30, 2017
View all comments (1)
Dear E, I am sorry to hear this, this is not the sort of service we expect from our staff. Please may you email me your property address and contact details so I can look into this further for you? Our email is: enquiries@goandco.co.uk Kind regards, Gordon & Co. ...
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
Tarryn was professional and easy to deal with from start to finish. Myself and my partner rented a London property in January and due to the quick move time (around 2 weeks from viewing to move in date) we needed prompt responses to our questions along with a swift and efficient process. Tarryn provided all of this and was a pleasure to work with her whilst securing our rental property....
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Comment on agent fees
Good - Below average for the London rental market
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
Gordon&Co have managed my letting of a flat off Tooley Street SE1 for the past 10+ years. I have always been very satisfied with the quality of their letting service so they were natural choice of selling agents once I decided to sell the flat. Jacob Marsh handled the sale. I found him very responsive and helpful. I live in Yorkshire and was in the process of getting married when the sale was agreed so I wasn't able to be personally on hand to deal with the removers. Jacob was very helpful i...
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Comment on agent fees
Gordon&Co charged me 1.5%. I don't think that is out of market
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Tarryn was incredibly helpful in leading the process of renting a new flat. She handled the communication with the landlord in an excellent manner and was incredibly fast and responsive to all our inquiries. She keeps handling our inquiries and we are overall very impressed with her and Gordon&Co, which are true agents compared to other popular ''agents''. Also Jacob was very helpful in handling our inquiries when Tarryn was not around....
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Comment on agent fees
Fees are more than reasonable.
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Taryn was so helpful and really took an interest in delivering exactly what I asked for. It made a potentially stressful situation feel so much easier....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
1 people found
this helpful
I would like to say thank you very much , his customer service is absolutely amazing. thank you so much. we are in love with our new home....
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Was this helpful? Yes
Dec 12,2016
Minithumbup
By:
Dec 12,2016
0 people found
this helpful
Richard was a great help with sorting out our move. He answered all queries quickly and fully, and kept us updated every step of the way, Jacob was also very helpful when Richard was away. Total process took us just over a week and we are more than happy!...
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Comment on agent fees
Fees were very fair
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Tarryn is a great agent. She is really nice and helpful. She understood our needs and she helped us a lot with our property.We appreciated Tarryn as an agent a lot. Thank you Tarryn!...
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Comment on agent fees
In line with the market Agent's fees
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Tarryn was fantastic, she found a number of excellent properties that all were tailored to my requirements. Furthermore, she was punctual, professional and I would thoroughly recommend her to any prospective house hunter....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Working with Tarryn has been great. She made the process transparent and been very responsive with our preferences. We found what we needed at a price we needed. Thank you again!...
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Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Richard was very helpful in helping me secure the property at my new place. I would definitely recommend him, a top guy with good customer service and in depth knowledge of the property market....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Tarryn has been extremely reactive, efficient and professional throughout the whole renting process. She has done her utmost to simplify the process and helped us with the paperwork. It has been a pleasure to deal with her. I would recommend her 100%....
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Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Richard was fantastic in negotiating a really good deal for us in the area we wanted to continue living in. During check in where issues were found, contractors were arranged quickly to resolve these. We are now 10 days in the flat and so far so good....
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Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Richard was very helpful, knowledgeable, flexible and patient. Would recommend. He helped us view multiple suitable places quickly, always on time or early and got all the admin sorted with minimal hasstle for us. Cheers!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Great and speedy service. Jacob has been very helpful in resolving all of the issues with different parties throughout the sale. Very responsive to all queries. Highly recommended....
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Comment on agent fees
Good and competitive
Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
Jacob has been extremely helpful in dealing with a difficult purchase. As his client was overseas seller he has taken the time to steer them through the process whilst also keeping me regularly updated and following up with the seller's solicitors, who needed to be pushed throughout. Not an easy job managing all three parties and he has definitely gone above and beyond on this deal....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 23,2016
Minithumbdown
By:
Sep 23,2016
0 people found
this helpful
Poor service for four years as a management agent. Problems ignored. No communication as to difficulties encountered. Simply uncaring and not good enough. Notice has been served....
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Was this helpful? Yes
Jul 31,2016
Minithumbdown
By:
Jul 31,2016
3 people found
this helpful
Gordan & Co. appear to have received a number of positive reviews on their estate agent / sales performance. However, it is on my experience with them as letting agents that I would like to leave a review, as my experience with them as a tenant has been overwhelmingly negative. I would go so far as to say that they are the number one reason I have since done almost everything I can to avoid dealing with letting agents in the London real estate market. In short, Go. & Co. demanded huge f...
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What agent could do to change your mind?
The enormous fees for negligible service were my primary cause for complaint.
Attached Files
Comment on agent fees
The enormous fees for negligible service were my primary cause for complaint.
Was this helpful? Yes
By: Cobi van den Beg
Aug 01, 2016
View all comments (1)
Dear Robert, We are sorry to hear you have been unsatisfied with our service. We take complaints extremely seriously so we will investigate this further, discuss internally and respond to you shortly. Thank you for your patience in this matter. Kind regards, Gordon & Co. ...
Jul 19,2016
Minithumbdown
By:
Jul 19,2016
1 people found
this helpful
I've dealt with Anscombe & Ringland and a few other reputable letting agencies before. So I can make my review based on a number of instances. Terrible agents. I'm very happy I walked away before I actually paid them six months in advance. Apparently the letting agent told me that there had been a contract in place before I approached them so it speaks volumes that consecutive prospective tenants walked away. Very unprofessional. It seems the agent I was assigned with did not have ...
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Comment on agent fees
Outrageous for what they were.
Was this helpful? Yes
By: Gordon & Co.
Aug 01, 2016
View all comments (3)
Thank you for letting us know. We always appreciate customer feedback, good and bad so please be rest assured that this will be thoroughly investigated as this is not the standard of service we pride ourselves on. If you would like to provide us with any more information in regards to your complaint, please email us on enquiries@goandco.co.uk. We again, sincerely apologise that you have been dissatisfied the service you received. Kind regards, Gordon & Co. ...
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
Working with Jacob and Adnan on the sale of our flat has been second to none. We were under pressure to have our flat sold quickly to secure our next property. The flat was marketed really well, with good prospective buyers through and we were able to have the property under offer in less than one week. Our chain has since been complicated and Adnan has done an exceptional job of keeping it all under control and managing expectations. It has been a really positive experience overall and we w...
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Comment on agent fees
The fee's have been what we would expect and competitive with other agents in the area.
Was this helpful? Yes
Feb 17,2016
Minithumbup
By:
Feb 17,2016
5 people found
this helpful
Nice service, friendly, always available. They are flexible, understand your needs and timings and really helpful. I would totally recommend it....
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Was this helpful? Yes
Feb 15,2016
Minithumbup
By:
Feb 15,2016
0 people found
this helpful
Adnan, We just want to say that it was an absolute pleasure to work with you. Your persistence and resolve to help us find a buyer and help us through all the hiccups along the way has been most commendable. We are new to buying and selling property in the UK and you really kept a very close watch on us from the initial marketing of our property right down to the completion of sale. Your attentiveness was very much appreciated for newbies like us. We will definitely refer you to our friends ...
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Comment on agent fees
Agent fees were standard market rate. Services rendered were above what was expected.
Was this helpful? Yes



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Last updated at 10:56 AM 05/05/2015 by allAgents

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Last updated at 10:56 AM 05/05/2015 by allAgents

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