Gordon & Co

96 reviews 4.1 /5 rating
  • 86% valuation accuracy
  • 78% recommend
  • 84% fee satisfaction
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    Tarryn Hellyar
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    Nazia Khatun
Gordon & Co, established in 1948 are specialists in Block Property Management.
 
Website not available Properties for sale
Properties for rent
Jul 26,2017
Minithumbdown
Richard McRoberts
Richard McRoberts
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Jul 26,2017
0 people found
this helpful
We had an appointment for viewing with Richard, and traveled a 40 mins tube ride to be there on time, only to receive a call from Richard, just 10 minutes before the appointment (and while we were on the spot), that the property had already been let agreed ! Very unprofessional!...
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By: Gordon & Co.
Jul 26, 2017
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Dear GG, I am very sorry to hear that you are unhappy with the service you have received. Unfortunately, the fast-paced nature of lettings means that offers can be approved and properties taken off the market at short notice. We do however apologise for any inconvenience caused and for your time wasted travelling to view the property. We pride ourselves in our customer service and would not cancel a viewing last minute under any other circumstance. We wish you all the best with your pr ...
Jul 25,2017
Minithumbup
Richard McRoberts
Richard McRoberts
Richard McRoberts
Richard McRoberts
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Jul 25,2017
0 people found
this helpful
Richard was helpful and professional, he arrange a viewing very quickly on the same day I called him on a new build flat I was interested in on the Gordon and Co website. We arrange to meet a few hours after my call on the same day and he helped me secure a contract with the Landlord on the same day. It was great he was able to work quickly and not waste time. I was able to move into the flat 2 weeks later. I would use Richard again in the future if I need a new property to rent....
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Jul 24,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
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Jul 24,2017
0 people found
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After we moved in, some of the queries were not answered directly by Tarryn and instead, they were redirected to a different person. I think that this is ok. However, I still have an unanswered question and at this point, I don't know who should I chase for an answer. Also, we had a really bad time changing our names on all the bills as they were misspelled....
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Jul 22,2017
Minithumbup
Jacob Marsh
Jacob Marsh
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Jul 22,2017
0 people found
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Jacob is an efficient professional property agent. He is very helpful and efficient to tackle issues. His astute market sense lets him to quickly help landlord to find suitable tenant....
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Comment on agent fees
It's worth to pay this Agent's fees.
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Jul 21,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
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Jul 21,2017
0 people found
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We had a really good experience renting apartment from Tarryn, she has always been very very helpful. We enjoyed our apartment a lot and would like to recommend her to everyone who is loolimg for renting....
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Jul 21,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
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Jul 21,2017
0 people found
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Good clear communication, fast and prompt response, good experience overall with Tarryn. However I feel I over paid as far as the rent goes since the market value was about £75 to 100 less than what I am paying....
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Comment on agent fees
Fees seem high considering that a colleague got a similar flat in the same building for at least a hundred pounds lesser that what I paid.
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Jul 20,2017
Minithumbup
Richard McRoberts
Richard McRoberts
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Jul 20,2017
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Richard was of real help during the initial process of finding a flat, and then provided efficient and professional support throughout negotiations with the landlord etc. The whole process took less than 2 weeks from searching through to moving in - I would definitely recommend....
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Jul 14,2017
Minithumbup
Richard McRoberts
Richard McRoberts
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Jul 14,2017
0 people found
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I have lived in London for years and have never experienced a faster close on a flat. From my first call to the agency to the signing of the paperwork, no more than 5 days passed. Richard was extremely professional and was very helpful in making sure that we found a place we loved at a price that worked for us. Thank so you much for being so helpful!...
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Comment on agent fees
Agent's fees were a bit above standard but I disbelieve in these fees from the start anyway.
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Jul 07,2017
Minithumbup
Richard McRoberts
Richard McRoberts
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Jul 07,2017
0 people found
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Richard was very helpful throughout the renting process, replied almost immediately and had a good knowledge of the property (which I rented eventually) and the area around it....
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Comment on agent fees
Good
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Jun 29,2017
Minithumbdown
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Nazia Khatun
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Jun 29,2017
0 people found
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By far the most combative/unhelpful person I've ever dealt with.. Was almost like she was getting enjoyment out of having the little authority she had to manage a property, and treat tenants like dirt. The notion to introduce laws to abolish unfair Agency fees, has been instigated by the actions of unjust Letting Agents like Gordons and Co. Battersea....
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Comment on agent fees
Extortionate, and they will try on fees that aren't even in your tenancy agreement.
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Jun 19,2017
Minithumbup
Richard McRoberts
Richard McRoberts
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Jun 19,2017
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Richard was a real professional replying to all of our queries, very helpful and supportive. Everything ran smoothly and quickly. I would definitely recommend Richard and Gordon Agency....
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Jun 16,2017
Minithumbup
Richard McRoberts
Richard McRoberts
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Jun 16,2017
0 people found
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Richard was very helpful through the entire process of securing my rental apartment, and was able to assist me to find the right apartment that satisfied my requirements....
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Jun 15,2017
Minithumbup
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William Dean
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Jun 15,2017
0 people found
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I had an amazing service and support through out the whole process starting with the understanding of my requirements and quick response less debate and words turn into action with a smooth transaction and move. I am extremely happy and satisfied with the service and support so far. Thanks Team...
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Comment on agent fees
He was amazing and supportive and was able to get alternatives and solutions in less time and without a lot of fuss and he ensured a smooth transaction and move.
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Jun 14,2017
Minithumbup
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Jun 14,2017
0 people found
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Please, please, please avoid them. This is the kind of company that you're warned about when you hear about housing in London. We rented an apartment in the Strata building and here's everything that went wrong: 1. Ridiculous fees. Apart from referencing, you pay £360 for the contract. But this doesn't include everything, as you will pay £90 every year to extend your tenancy. Don't want to extend it? Too bad, as there's a check out fee of £90 in the contract as well. I assum...
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Comment on agent fees
You pay them £360 for the contract. Then £90 if you want to extend it. Every year. Minimum charge for all repairs are £30 per the contract. There's a "check out fee" of £90 in the contract. So yeah, it's a ripoff.
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Jun 09,2017
Minithumbdown
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Nicola Moore
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Jun 09,2017
1 people found
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Very unpleasant experience . This agency is Not supporting tenants , they are 100% on landlords side . Huge fees for checkout . Charged me for every little old curtain that was olreasy old when I moved in ! when I moved in I was silly not to take photos and show them at the end of tenancy . Be aware ! They supported landlords change of lock replacement cost of 822£ For no reason And kept my full deposit ! Outrages and pathetic agency ....
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Comment on agent fees
Outrages
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Jun 02,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
Jacob Marsh
Jacob Marsh
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Jun 02,2017
0 people found
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I recently changed agents due to the old agent not performing as expected and Jacob was very informative initially based on my first contact. He was very quick to arrange a photographer and do the listing online which led to Tarryn renting out the flat within a relatively short void period. Tarryn has kept me informed the whole way from viewings to offers, and I have found all staff at Gordon and Co very professional and go beyond my expectation. I should have chosen Gordon first time around....
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Comment on agent fees
In line with what I expect
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May 08,2017
Minithumbdown
By:
May 08,2017
3 people found
this helpful
Unfortunately this company have been employed to manage the block where I own a flat. If I could give them a 0 then I would. Absolutely shocking service, Management totally incompetent, rude, unhelpful and seemingly do as close to nothing as they can for the money. They ignore most emails and calls, will not answer even simple questions about what random things are that they have added to our bill yet still expect us to pay, promise meetings that never take place, will not supply ANY detailed in...
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Comment on agent fees
Extortionate!
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By: Gordon & Co.
May 15, 2017
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Dear Sarah, I am sorry to hear you have been unhappy with the service of our Reigate Block Management team. Please may you email us at: enquiries@goandco.co.uk with who you were dealing with and your property address? I will personally look into this for you. Many thanks, Gordon & Co. ...
May 03,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By:
May 03,2017
0 people found
this helpful
Different viewings were arranged on rather short notice. The tenancy offer was accepted quickly & in the short time as previously discussed. Communication has been easy & effective. Overall, I am really happy with Richard & the level of services provided....
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Comment on agent fees
Gordon & Co's fees are cheaper than other London agents.
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Apr 21,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By:
Apr 21,2017
0 people found
this helpful
Can't say enough good things about Tarryn. She is professional, genuine and really engages with her customers. She is quick to get a sense of what you are actually looking for and doesn't waste time with bad fits. She is honest and manages expectations very well. She was always available for questions and when there were problems during the move, she took the issues forward and resolved them quickly. A really great person, and a credit to her industry. If you use Gordon and Co, ask for Tarryn....
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Comment on agent fees
Not relevant
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Apr 21,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By:
Apr 21,2017
0 people found
this helpful
Tarryn was very professional and resourceful in helping me to successfully secure a good rental agreement for a one-bedroom apartment in Bow in East London. She was very thorough and generous with her time, including helping me to identify several terms to include in the rental contract in order to secure the best possible provision for my home. I would recommend her and the agency unreservedly....
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Comment on agent fees
Fees were reasonable, probably a typical baseline level in London, and certainly significantly less than several other well-known estate agency brands.
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Apr 18,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By:
Apr 18,2017
0 people found
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This is our first experience of using an estate agent as we have only ever rented privately and it has so far turned out to be a good experience! Richard is lovely and very helpful - he contacted the landlord to ask if they could remove certain items of furniture and even tried to help us sort out a parking permit. The fees are a bit pricey but Richard kindly reduced them when it was mentioned. I also think that you get what you pay for, so don't be put off by fees. I found the whole process str...
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Comment on agent fees
They were reduced to £250 incl. VAT
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Apr 18,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By:
Apr 18,2017
0 people found
this helpful
It was such a pleasure to have Tarryn as our estate agent! She was very helpful and friendly and responded to our calls and emails within no time. We really appreciated the effort she put in order to ensure our search of a new home and move went well. We would definitely recommend her....
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Apr 18,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
Tarryn Hellyar
Tarryn Hellyar
By:
Apr 18,2017
0 people found
this helpful
I was provided excellent service throughout this process. She answered all questions and was always willing to provide information in a timely manner....
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Comment on agent fees
Good
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Apr 12,2017
Minithumbup
Richard McRoberts
Richard McRoberts
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Apr 12,2017
0 people found
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My experience of Gordon & Co and Richard could not be better. Efficient, responsive and just really easy to work with....
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Mar 24,2017
Minithumbup
Jacob Marsh
Jacob Marsh
Richard McRoberts
Richard McRoberts
By:
Mar 24,2017
0 people found
this helpful
Jacob and Richard were extremely helpful with regards to our property. The viewing was arranged on short notice and we were promptly greeted at the flat. The tenancy offer was accepted quickly and the service provided throughout was excellent. Jacob arranged for a full repaint of the property for us to ensure that upon our move date it was in excellent condition. Following this Jacob ensured additional keyfobs were ordered prior to our move in date. Any questions and concerns we had were prom...
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Comment on agent fees
Excellent
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Mar 22,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By:
Mar 22,2017
0 people found
this helpful
Tarryn was extremely helpful and friendly, quickly sorting us out with the necessary documents to secure our dream place in Bermondsey. She answered our questions quickly and was a fantastic help in making our move in as smooth as possible (especially with a few tense moments of last minute price bartering!) Would highly recommend her and shall be ever grateful for her role in securing our first home away from home in London....
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Comment on agent fees
good
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Mar 22,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By:
Mar 22,2017
0 people found
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I would recommend Gordon & Co as a letting agent- having rented in London for five years and dealt with multiple agents in the past, their straightforward and non-pushy approach was refreshing. Richard was a pleasure to deal with and helped to ensure a smooth negotiation....
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Comment on agent fees
Although I disagree with tenants being required to pay fees, Gordon & Co's fees are considerably cheaper than many other London agents and from my experience you receive a better service in return.
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Mar 20,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By:
Mar 20,2017
0 people found
this helpful
Great help all the way. Richard took me to a viewing from an initial phone call at 9am on Monday morning and we had keys and were moved in by Thursday afternoon! Great, fast help all the way....
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Comment on agent fees
Fees are reasonable compared to many other agencies.
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Mar 18,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By:
Mar 18,2017
0 people found
this helpful
Richard McRoberts has been very helpful and very professional. He is a fast responder and definitely a go to guy!...
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Mar 08,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By:
Mar 08,2017
0 people found
this helpful
Great Service, thanks to Richard, we love the home you found for us and we will recommend Richard to our friends to help with their search...
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Comment on agent fees
good
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Last updated at 4:41 PM 12/07/2017 by Rianna Day

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Last updated at 4:41 PM 12/07/2017 by Rianna Day

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View All 7 Branches


Gordon & Co - Covent Garden, London, WC2E
Covent Garden
22 Long Acre, London WC2E 9LY
(0)
Gordon & Co - Wandsworth, Battersea, SW11
Office 1
200 Lavender Hill, Battersea SW11 1JA
(8)
Gordon & Co - Norbury, London, SW16
Office 1
1354 London Road, London SW16 4DA
(2)
show all branches (7)
Gordon & Co - Paddington, London, W2
Office 1
6 London Street Paddington, London W2 1HR
(13)
Gordon & Co - Reigate, , RH2
Reigate
The Georgian House, 37 Bell Street, Reigate RH2 7AQ
(1)
Gordon & Co - Strata Pavillion Branch, London, SE1
Strata Pavillion Branch
The Pavillion, 4 Walworth Road,, London SE1 6EB
(8)
Gordon & Co - Tower Bridge London, London, SE1
Tower Bridge London
212 Tower Bridge Road, London SE1 2UP
(64)


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