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    Richard McRoberts
Gordon & Co, established in 1948 are specialists in Block Property Management.
 
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Properties for sale
Properties for rent
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Tarryn is a great agent. She is really nice and helpful. She understood our needs and she helped us a lot with our property.We appreciated Tarryn as an agent a lot. Thank you Tarryn!...
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Comment on agent fees
In line with the market Agent's fees
Was this helpful? Yes
Nov 27,2016
Minithumbdown
By:
Nov 27,2016
0 people found
this helpful
I dont recommend this estate agents, we had viewing with them for flat to rent in Putney. I understand that it is a bit challenging to find 2bedroom flat for 4people.. We liked the flat we saw, filled up all forms and sent it out to Gordons who after submitting forms started ignoring us, everytime when we called them they said landlord is still thinking about it and they are waiting for her decision. They never got back to us with final decision. We sent the forms on 25.10.2016 (we proposed movi...
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Comment on agent fees
£800 fees for 4 people (£200 each). As they said the are online agency I would think the fees would be lower - for the same kind of flat Foxtons are charging only £420 total
Was this helpful? Yes
By: Gordon & Co.
Nov 28, 2016
View all comments (1)
Hello Sona, I am very sorry to hear you have had a tough time with your property search but I don't think we are the agents you were dealing with. Gordon & Co. is a UK based agency with 7 London offices and not an online agent. We also do not advertise on Zoopla. I think you may have been dealing with this agent: http://www.gordonslettings.com/ We hope you find yourself a new home soon and if you would like our help with your search, please feel free to get in touch with any of our of....
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Tarryn was fantastic, she found a number of excellent properties that all were tailored to my requirements. Furthermore, she was punctual, professional and I would thoroughly recommend her to any prospective house hunter....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Working with Tarryn has been great. She made the process transparent and been very responsive with our preferences. We found what we needed at a price we needed. Thank you again!...
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Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Richard was very helpful in helping me secure the property at my new place. I would definitely recommend him, a top guy with good customer service and in depth knowledge of the property market....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Tarryn has been extremely reactive, efficient and professional throughout the whole renting process. She has done her utmost to simplify the process and helped us with the paperwork. It has been a pleasure to deal with her. I would recommend her 100%....
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Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Richard was fantastic in negotiating a really good deal for us in the area we wanted to continue living in. During check in where issues were found, contractors were arranged quickly to resolve these. We are now 10 days in the flat and so far so good....
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Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Richard was very helpful, knowledgeable, flexible and patient. Would recommend. He helped us view multiple suitable places quickly, always on time or early and got all the admin sorted with minimal hasstle for us. Cheers!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Great and speedy service. Jacob has been very helpful in resolving all of the issues with different parties throughout the sale. Very responsive to all queries. Highly recommended....
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Comment on agent fees
Good and competitive
Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
Jacob has been extremely helpful in dealing with a difficult purchase. As his client was overseas seller he has taken the time to steer them through the process whilst also keeping me regularly updated and following up with the seller's solicitors, who needed to be pushed throughout. Not an easy job managing all three parties and he has definitely gone above and beyond on this deal....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 23,2016
Minithumbdown
By:
Sep 23,2016
0 people found
this helpful
Poor service for four years as a management agent. Problems ignored. No communication as to difficulties encountered. Simply uncaring and not good enough. Notice has been served....
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Was this helpful? Yes
Jul 31,2016
Minithumbdown
By:
Jul 31,2016
3 people found
this helpful
Gordan & Co. appear to have received a number of positive reviews on their estate agent / sales performance. However, it is on my experience with them as letting agents that I would like to leave a review, as my experience with them as a tenant has been overwhelmingly negative. I would go so far as to say that they are the number one reason I have since done almost everything I can to avoid dealing with letting agents in the London real estate market. In short, Go. & Co. demanded huge f...
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What agent could do to change your mind?
The enormous fees for negligible service were my primary cause for complaint.
Comment on agent fees
The enormous fees for negligible service were my primary cause for complaint.
Was this helpful? Yes
By: Cobi van den Beg
Aug 01, 2016
View all comments (1)
Dear Robert, We are sorry to hear you have been unsatisfied with our service. We take complaints extremely seriously so we will investigate this further, discuss internally and respond to you shortly. Thank you for your patience in this matter. Kind regards, Gordon & Co.....
Jul 19,2016
Minithumbdown
By:
Jul 19,2016
1 people found
this helpful
I've dealt with Anscombe & Ringland and a few other reputable letting agencies before. So I can make my review based on a number of instances. Terrible agents. I'm very happy I walked away before I actually paid them six months in advance. Apparently the letting agent told me that there had been a contract in place before I approached them so it speaks volumes that consecutive prospective tenants walked away. Very unprofessional. It seems the agent I was assigned with did not have ...
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Comment on agent fees
Outrageous for what they were.
Was this helpful? Yes
By: Gordon & Co.
Aug 01, 2016
View all comments (3)
Thank you for letting us know. We always appreciate customer feedback, good and bad so please be rest assured that this will be thoroughly investigated as this is not the standard of service we pride ourselves on. If you would like to provide us with any more information in regards to your complaint, please email us on enquiries@goandco.co.uk. We again, sincerely apologise that you have been dissatisfied the service you received. Kind regards, Gordon & Co.....
Feb 24,2016
Minithumbup
By:
Feb 24,2016
0 people found
this helpful
Working with Jacob and Adnan on the sale of our flat has been second to none. We were under pressure to have our flat sold quickly to secure our next property. The flat was marketed really well, with good prospective buyers through and we were able to have the property under offer in less than one week. Our chain has since been complicated and Adnan has done an exceptional job of keeping it all under control and managing expectations. It has been a really positive experience overall and we w...
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Comment on agent fees
The fee's have been what we would expect and competitive with other agents in the area.
Was this helpful? Yes
Feb 17,2016
Minithumbup
By:
Feb 17,2016
5 people found
this helpful
Nice service, friendly, always available. They are flexible, understand your needs and timings and really helpful. I would totally recommend it....
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Was this helpful? Yes
Feb 15,2016
Minithumbup
By:
Feb 15,2016
0 people found
this helpful
Adnan, We just want to say that it was an absolute pleasure to work with you. Your persistence and resolve to help us find a buyer and help us through all the hiccups along the way has been most commendable. We are new to buying and selling property in the UK and you really kept a very close watch on us from the initial marketing of our property right down to the completion of sale. Your attentiveness was very much appreciated for newbies like us. We will definitely refer you to our friends ...
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Comment on agent fees
Agent fees were standard market rate. Services rendered were above what was expected.
Was this helpful? Yes
Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
this helpful
Jacob is simply fantastic! his valuation of my property was spot on and his level of customer service is superb. Jacob went the extra mile in staying in touch and providing additional helpful information. He cultivates a really supportive, friendly and helpful team- thank you Jacob!...
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Comment on agent fees
Good= very fair
Was this helpful? Yes
Jan 29,2016
Minithumbup
By:
Jan 29,2016
12 people found
this helpful
Great and dedicated communicator. Faced a significant number of issues as tenant . I had to deal with a pretty unresponsive landlord in the first week and Shay managed to solve these issues even if the property was not a managed. His commitment is outstanding. I moved around the world 25 times and I was very pleased to deal with this gentlemena. Highly recommended...
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Comment on agent fees
Standard
Was this helpful? Yes
Jan 20,2016
Minithumbup
By:
Jan 20,2016
17 people found
this helpful
After a very disappointing experience with another agent I spoke with Shay at Gordon and Co. What can I say - he has really helped my girlfriend and I in finding our ideal first place together. Nothing was too much, always available and answering any questions we had. The landlord was taking his time in deciding the outcome however Shay was always in contact making us aware of what and where the deal was. Its not often you receive such great customer service and I would definitely recommend Sha...
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Comment on agent fees
Fine.
Was this helpful? Yes
Jan 18,2016
Minithumbup
By:
Jan 18,2016
19 people found
this helpful
Very helpful, and very responsive. Everything was concluded quickly and professionally. We had an issue, and it was resolved straight away....
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Comment on agent fees
Okay
Was this helpful? Yes
Jan 16,2016
Minithumbup
By:
Jan 16,2016
0 people found
this helpful
The team at Gordons of Norbury were excellent in dealing with the sale of our Mother's house. The house had been in our family for over 60 years and when our Mother had to move into a nursing home the house regrettably had to be sold. From my first valuation meeting with Peter Hieatt at the house his professionalism, empathy and helpfulness made a very difficult and upsetting situation less streddful. The team dealt with the sale of the house in a very professional way handling everything for...
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Comment on agent fees
acceptable fee
Was this helpful? Yes
Jan 11,2016
Minithumbup
By:
Jan 11,2016
22 people found
this helpful
Shay has been very helpful in securing a new tenant for my rental property. He has kept me updated thought the process and his work has resulted in achieving a good tenant at the suggested monthly rental figure. Shay has responded to my phone messages and emails quickly and has dealt with the whole process in a friendly and professional manner. I would not hesitate to recommend his services....
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Comment on agent fees
Reasonable for the excellent service provided.
Was this helpful? Yes
Dec 31,2015
Minithumbup
By:
Dec 31,2015
0 people found
this helpful
This was a new build property still under development. There were several delays due to the developer, amounting to more than 6 months in total. Despite this difficult situation Will kept me informed of progress at all times and was helpful and apologetic throughout. In the end I managed to get sale and purchse perfectly timed together....
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Was this helpful? Yes
Dec 17,2015
Minithumbup
By:
Dec 17,2015
30 people found
this helpful
Every person who has rented in London knows that finding a good property is tedious at the best of times. Having then found my 'perfect' property the challenge is then to work with a lettings agent which having heard stories from my friends, I was frankly dreading. I have been wonderfully surprised by the level of professionalism and speed at which Shay has worked to secure this property for me. He has been an excellent advocate for me with the landlord and I felt well represented by him. We g...
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Comment on agent fees
Could always be cheaper :)
Was this helpful? Yes
Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
Excellent all round service, extremely professional and great communication I would happily recommend Jacob and the Gordon's team to anyone looking to buy or sell a property. Close to full asking price achieved in under 2 days of being on the market. the turn around time from our first meeting to completion was very prompt and stress free....
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Comment on agent fees
very happy
Was this helpful? Yes
Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
this helpful
I was really happy with the service provided by Jacob Marsh from Gordon & Co throughout all the process. I definitely recommend Jacob....
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Was this helpful? Yes
Oct 27,2015
Minithumbup
By:
Oct 27,2015
1 people found
this helpful
We were very pleased with Gordon & Co., and George Beale was friendly and helpful. He got us into our first choice apartment, and we couldn't be happier. We highly recommend Gordon & Co. and George....
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Was this helpful? Yes
Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
this helpful
I had the pleasure of using Gordon & Co in the selling of my apartment in Little London Court. Jacob the branch manager was extremely helpful throughout the whole process and was very prompt in returning any calls or queries. I have used Gordon & Co previously in the sale of a property and both times I was impressed with the service provided. I would recommend their company based on my experience....
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Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
this helpful
I use Gordon & Co in a letting capacity, in which they have done a good job over the past two years. Communication from Jacob has been good and he has quickly found me tenants both times....
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Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
this helpful
I had an extremely positive experience with Gordon & Co, and of course with Jacob Marsh - Branch Manager - who assisted me in the purchase of my flat. Being a foreigner with relatively small experience of the real estate market in London (this was my second purchase), Jacob was very resourceful in addressing my questions. Moreover, I really appreciated his availability. Jacob answers promptly to emails and his always available on the phone until late. He showed me the place 4 times befor...
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Comment on agent fees
Competitive.
Was this helpful? Yes



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Agent Fees

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Last updated at 10:56 AM 05/05/2015 by allAgents

Complaints Procedure

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Last updated at 10:56 AM 05/05/2015 by allAgents

Firm rankings



Office 1
200 Lavender Hill, Battersea SW11 1JA
(7)
Office 1
1354 London Road, London SW16 4DA
(2)
Office 1
6 London Street Paddington, London W2 1HR
(15)
show all branches (6)
Office 1
22 Long Acre, London WC2E 9LY
(0)
Strata Pavillion Branch
The Pavillion, 4 Walworth Road,, London SE1 6EB
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Tower Bridge London
212 Tower Bridge Road, London SE1 2UP
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