Gordon & Co

4.09/5 rating 105 reviews
  • 80% valuation accuracy
  • 78% recommend
  • 86% fee satisfaction
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    Jacob Marsh
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    Tarryn Hellyar
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    Richard McRoberts
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    Nazia Khatun
Gordon & Co, established in 1948 are specialists in Block Property Management.
 
Website not available Properties for sale
Properties for rent
Oct 16,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Sabine'
Oct 16,2017
0 people found
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Richard was fantastic - I moved from abroad to London and his prompt replies and help took away a lot of my worries about arranging my new home. Very service oriented and puts his client first!! Much appreciated and thanks for all your help Richard!...
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Oct 11,2017
Minithumbdown
By: 'C'
Oct 11,2017
0 people found
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deposit hasn't been return after 1.5months, they keep coming up with random issues eg: auto-renew the contract, fingerprints in the flat, grey scratches on the wall, agent on holiday etc. They tried their best to get time to try to inspect til they can renew their flat so they can rent out for a higher price. No check in with an agent, keys were dropped in concierge and report was dumped in junk mail, when we asked to resend a new one they didn't. At the end we have to find it in junk...
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Comment on agent fees
NOT Cheap but within our range, but NO service provided!
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Sep 26,2017
Minithumbdown
Tarryn Hellyar
Tarryn Hellyar
By: 'Nadhrah R.'
Sep 26,2017
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Viewed a property in Greenwich. I indicated that I was very interested and would put in an offer immediately after speaking to my husband. Tarryn was very condescending when I asked whether the area was safe and proceeded to give me a lecture. I put in an offer that evening. I sent an email with my offer, move in date, write up on our background and attachments of ID and payslips to get the ball rolling for referencing. I confirmed that we are ready to move in by the end of the week. I did...
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Sep 05,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Vics'
Sep 05,2017
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Richard was absolutely great! Responded very quickly to all my queries and ensured everything went smoothly! Would highly recommend and would use again!...
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Aug 29,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Anya'
Aug 29,2017
0 people found
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Richard was very friendly and helpful anytime we needed him. He's well-organised and reliable. Also, Gordon&Co helped us to negotiate the price with the landlord. Overall, very positive....
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Comment on agent fees
Gordon&Co is probably not the cheapest one, but there is a good service quality too.
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Aug 24,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Lily'
Aug 24,2017
0 people found
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Richard was friendly and professional throughout the letting process. He answered emails efficiently and the information provided was accurate and helpful. Richard does a lot to counter the bad reputation that estate agents often receive....
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Comment on agent fees
Reasonable
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Aug 21,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'D Curran'
Aug 21,2017
0 people found
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Richard was very accommodating throughout the moving process, and was crucially very responsive in a fast-changing environment. Would definitely recommend!...
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Comment on agent fees
Good
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Aug 18,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By: 'Hannah'
Aug 18,2017
0 people found
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Tarryn was very helpful is negotiating with the land lord and making sure everything was ticking along, even though she was on annual leave herself!...
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Aug 06,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Victorien'
Aug 06,2017
0 people found
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Richard has been very helpful and very professional to answer our questions and organise the viewing and initial process. I definitely recommend Richard....
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Jul 26,2017
Minithumbdown
Richard McRoberts
Richard McRoberts
By: 'GG'
Jul 26,2017
0 people found
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We had an appointment for viewing with Richard, and traveled a 40 mins tube ride to be there on time, only to receive a call from Richard, just 10 minutes before the appointment (and while we were on the spot), that the property had already been let agreed ! Very unprofessional!...
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By: Gordon & Co.
Jul 26, 2017
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Dear GG, I am very sorry to hear that you are unhappy with the service you have received. Unfortunately, the fast-paced nature of lettings means that offers can be approved and properties taken off the market at short notice. We do however apologise for any inconvenience caused and for your time wasted travelling to view the property. We pride ourselves in our customer service and would not cancel a viewing last minute under any other circumstance. We wish you all the best with your pr ...
Jul 25,2017
Minithumbup
Richard McRoberts
Richard McRoberts
Richard McRoberts
Richard McRoberts
By: 'Nick'
Jul 25,2017
0 people found
this helpful
Richard was helpful and professional, he arrange a viewing very quickly on the same day I called him on a new build flat I was interested in on the Gordon and Co website. We arrange to meet a few hours after my call on the same day and he helped me secure a contract with the Landlord on the same day. It was great he was able to work quickly and not waste time. I was able to move into the flat 2 weeks later. I would use Richard again in the future if I need a new property to rent....
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Jul 24,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By: 'Diego Gonzalez'
Jul 24,2017
0 people found
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After we moved in, some of the queries were not answered directly by Tarryn and instead, they were redirected to a different person. I think that this is ok. However, I still have an unanswered question and at this point, I don't know who should I chase for an answer. Also, we had a really bad time changing our names on all the bills as they were misspelled....
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Jul 22,2017
Minithumbup
Jacob Marsh
Jacob Marsh
By: 'Ben Yuen'
Jul 22,2017
0 people found
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Jacob is an efficient professional property agent. He is very helpful and efficient to tackle issues. His astute market sense lets him to quickly help landlord to find suitable tenant....
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Comment on agent fees
It's worth to pay this Agent's fees.
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Jul 21,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By: 'Meng'
Jul 21,2017
0 people found
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We had a really good experience renting apartment from Tarryn, she has always been very very helpful. We enjoyed our apartment a lot and would like to recommend her to everyone who is loolimg for renting....
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Jul 21,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By: 'Neville'
Jul 21,2017
0 people found
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Good clear communication, fast and prompt response, good experience overall with Tarryn. However I feel I over paid as far as the rent goes since the market value was about £75 to 100 less than what I am paying....
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Comment on agent fees
Fees seem high considering that a colleague got a similar flat in the same building for at least a hundred pounds lesser that what I paid.
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Jul 20,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'George'
Jul 20,2017
0 people found
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Richard was of real help during the initial process of finding a flat, and then provided efficient and professional support throughout negotiations with the landlord etc. The whole process took less than 2 weeks from searching through to moving in - I would definitely recommend....
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Jul 14,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Fast and Professional!'
Jul 14,2017
0 people found
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I have lived in London for years and have never experienced a faster close on a flat. From my first call to the agency to the signing of the paperwork, no more than 5 days passed. Richard was extremely professional and was very helpful in making sure that we found a place we loved at a price that worked for us. Thank so you much for being so helpful!...
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Comment on agent fees
Agent's fees were a bit above standard but I disbelieve in these fees from the start anyway.
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Jul 07,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Oleg'
Jul 07,2017
0 people found
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Richard was very helpful throughout the renting process, replied almost immediately and had a good knowledge of the property (which I rented eventually) and the area around it....
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Comment on agent fees
Good
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Jun 29,2017
Minithumbdown
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Nazia Khatun
By: 'David'
Jun 29,2017
0 people found
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By far the most combative/unhelpful person I've ever dealt with.. Was almost like she was getting enjoyment out of having the little authority she had to manage a property, and treat tenants like dirt. The notion to introduce laws to abolish unfair Agency fees, has been instigated by the actions of unjust Letting Agents like Gordons and Co. Battersea....
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Comment on agent fees
Extortionate, and they will try on fees that aren't even in your tenancy agreement.
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Jun 19,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Kostas'
Jun 19,2017
0 people found
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Richard was a real professional replying to all of our queries, very helpful and supportive. Everything ran smoothly and quickly. I would definitely recommend Richard and Gordon Agency....
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Jun 16,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'George'
Jun 16,2017
0 people found
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Richard was very helpful through the entire process of securing my rental apartment, and was able to assist me to find the right apartment that satisfied my requirements....
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Jun 15,2017
Minithumbup
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William Dean
By: 'Shahenda Ebead'
Jun 15,2017
0 people found
this helpful
I had an amazing service and support through out the whole process starting with the understanding of my requirements and quick response less debate and words turn into action with a smooth transaction and move. I am extremely happy and satisfied with the service and support so far. Thanks Team...
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Comment on agent fees
He was amazing and supportive and was able to get alternatives and solutions in less time and without a lot of fuss and he ensured a smooth transaction and move.
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Jun 14,2017
Minithumbup
By: 'Filip'
Jun 14,2017
0 people found
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Please, please, please avoid them. This is the kind of company that you're warned about when you hear about housing in London. We rented an apartment in the Strata building and here's everything that went wrong: 1. Ridiculous fees. Apart from referencing, you pay £360 for the contract. But this doesn't include everything, as you will pay £90 every year to extend your tenancy. Don't want to extend it? Too bad, as there's a check out fee of £90 in the contract as well. I assum...
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Comment on agent fees
You pay them £360 for the contract. Then £90 if you want to extend it. Every year. Minimum charge for all repairs are £30 per the contract. There's a "check out fee" of £90 in the contract. So yeah, it's a ripoff.
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Jun 09,2017
Minithumbdown
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Nicola Moore
By: 'Anaita'
Jun 09,2017
1 people found
this helpful
Very unpleasant experience . This agency is Not supporting tenants , they are 100% on landlords side . Huge fees for checkout . Charged me for every little old curtain that was olreasy old when I moved in ! when I moved in I was silly not to take photos and show them at the end of tenancy . Be aware ! They supported landlords change of lock replacement cost of 822£ For no reason And kept my full deposit ! Outrages and pathetic agency ....
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Comment on agent fees
Outrages
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Jun 02,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
Jacob Marsh
Jacob Marsh
By: 'DL'
Jun 02,2017
0 people found
this helpful
I recently changed agents due to the old agent not performing as expected and Jacob was very informative initially based on my first contact. He was very quick to arrange a photographer and do the listing online which led to Tarryn renting out the flat within a relatively short void period. Tarryn has kept me informed the whole way from viewings to offers, and I have found all staff at Gordon and Co very professional and go beyond my expectation. I should have chosen Gordon first time around....
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Comment on agent fees
In line with what I expect
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May 08,2017
Minithumbdown
By: 'Sarah Luxford'
May 08,2017
3 people found
this helpful
Unfortunately this company have been employed to manage the block where I own a flat. If I could give them a 0 then I would. Absolutely shocking service, Management totally incompetent, rude, unhelpful and seemingly do as close to nothing as they can for the money. They ignore most emails and calls, will not answer even simple questions about what random things are that they have added to our bill yet still expect us to pay, promise meetings that never take place, will not supply ANY detailed in...
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Comment on agent fees
Extortionate!
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By: Gordon & Co.
May 15, 2017
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Dear Sarah, I am sorry to hear you have been unhappy with the service of our Reigate Block Management team. Please may you email us at: enquiries@goandco.co.uk with who you were dealing with and your property address? I will personally look into this for you. Many thanks, Gordon & Co. ...
May 03,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Vangelis'
May 03,2017
0 people found
this helpful
Different viewings were arranged on rather short notice. The tenancy offer was accepted quickly & in the short time as previously discussed. Communication has been easy & effective. Overall, I am really happy with Richard & the level of services provided....
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Comment on agent fees
Gordon & Co's fees are cheaper than other London agents.
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Apr 21,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By: 'Kate'
Apr 21,2017
0 people found
this helpful
Can't say enough good things about Tarryn. She is professional, genuine and really engages with her customers. She is quick to get a sense of what you are actually looking for and doesn't waste time with bad fits. She is honest and manages expectations very well. She was always available for questions and when there were problems during the move, she took the issues forward and resolved them quickly. A really great person, and a credit to her industry. If you use Gordon and Co, ask for Tarryn....
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Comment on agent fees
Not relevant
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Apr 21,2017
Minithumbup
Tarryn Hellyar
Tarryn Hellyar
By: 'London'
Apr 21,2017
0 people found
this helpful
Tarryn was very professional and resourceful in helping me to successfully secure a good rental agreement for a one-bedroom apartment in Bow in East London. She was very thorough and generous with her time, including helping me to identify several terms to include in the rental contract in order to secure the best possible provision for my home. I would recommend her and the agency unreservedly....
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Comment on agent fees
Fees were reasonable, probably a typical baseline level in London, and certainly significantly less than several other well-known estate agency brands.
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Apr 18,2017
Minithumbup
Richard McRoberts
Richard McRoberts
By: 'Lucy'
Apr 18,2017
0 people found
this helpful
This is our first experience of using an estate agent as we have only ever rented privately and it has so far turned out to be a good experience! Richard is lovely and very helpful - he contacted the landlord to ask if they could remove certain items of furniture and even tried to help us sort out a parking permit. The fees are a bit pricey but Richard kindly reduced them when it was mentioned. I also think that you get what you pay for, so don't be put off by fees. I found the whole process str...
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Comment on agent fees
They were reduced to £250 incl. VAT
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Last updated at 4:41 PM 12/07/2017 by Rianna Day

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Last updated at 4:41 PM 12/07/2017 by Rianna Day

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View All 7 Branches


Gordon & Co - Covent Garden, London, WC2E
Covent Garden
22 Long Acre, London WC2E 9LY
(0)
Gordon & Co - Wandsworth, Battersea, SW11
Office 1
200 Lavender Hill, Battersea SW11 1JA
(8)
Gordon & Co - Norbury, London, SW16
Office 1
1354 London Road, London SW16 4DA
(2)
show all branches (7)
Gordon & Co - Paddington, London, W2
Office 1
6 London Street Paddington, London W2 1HR
(13)
Gordon & Co - Reigate, , RH2
Reigate
The Georgian House, 37 Bell Street, Reigate RH2 7AQ
(1)
Gordon & Co - Strata Pavillion Branch, London, SE1
Strata Pavillion Branch
The Pavillion, 4 Walworth Road,, London SE1 6EB
(9)
Gordon & Co - Tower Bridge London, London, SE1
Tower Bridge London
212 Tower Bridge Road, London SE1 2UP
(72)


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