Goodlord

DO NOT USE - agent or landlord. Worst company ever. All they care about is money. Passed a convicted criminal using fake id and pay slips. No real verification ... Read Full Review

I have been forced to use this company on three occasions now to reference rental agreements my children’s student accommodation. My view is avoid at all ... Read Full Review

Awful timewasters, terrible service. You can't call them directly but have to ask a bot a calling pin first which requires a login, answering pointless questions and waiting in a queue. Once you're actually on the phone with a person, they try to be helpful but often don't get it right. I feel ... Read Full Review

Terrible experience dealing with there people as a guarantor. They business processes are flawed, and they are plain disrespectful. I actually wish I'd just paid my daughter's rent a year in advance, so I didn't have to deal with these people. I feel really sorry people in the private rental ... Read Full Review

I had agreed to act as a guarantor for my daughter, who is renting a property in London. The agent used Goodlord for the guarantor referencing process. It's been three weeks of back-and-forth with their unnecessarily complicated process. While we were on holiday and I didn’t have access to my ... Read Full Review

Absolutely Shocking Service. I have been having to deal with Goodlord to act as guarantor for my daughter, regarding accommodation while in the Royal Veterinary College of London. The information they keep asking for is grossly offensive and highly confidential so I have refused. They keep ... Read Full Review

Please avoid this company at all costs. Communication is appalling. Emails get bounced back. No confirmation of documents submitted. Phone calls require a PIN from live ... Read Full Review

i'm sure its alright if you're a ... Read Full Review

Although I am working with NHS, they said my information was inconsistent and didn’t provide me any reasons or giving me a chance to find out how to prove it. They also charged me £253 and non ... Read Full Review

From the first interaction, I found them very friendly, informative and professional, with no badmouthing of competitors just clear concise facts about their results and their process. When I signed I wasn't just left to my own devices the sales team handed me over to the adoption team who ... Read Full Review

Have been trying to rent a room... Yes a room and not even flat through goodlord with a guarantor (owns a ltd company), not set up for people who are self employed at all, sends you down dead ends which means you can't provide the right information in which you then fail the reference check. Both ... Read Full Review

This tool delivers no benefit for the letter, the landlord or the agent. It adds days if not weeks of delay to the process by demanding unnecessary details and documentation. It’s remedial level chatbot is idle for most of the time and can while away many hours of your day. All in all, this is an ... Read Full Review

I tried to go grantor supplied all relevant paperwork only to be told not good enough on a Friday at 4 pm end of . Despite having over £100.0000 in cash in bank for the past 4 years owning a half mil property outright . there system has a flaw . and there is no one to speak to . avoid if you ... Read Full Review

I have been trying to guarantor a family members student accommodation and the agent uses good lord there is nothing good about it. The email link does not work you cannot phone and talk to anybody you phone their support number which gives you a link onto a autobot. I have spent hours on this ... Read Full Review

If your income isn't PAYE monthly, the AI takes you down all kinds of dead ends and keeps rejecting your information. When you try to resolve the issue, the company doesn't allow you to call unless you have a PIN, which they won't give you without referring you back to the AI. After about 2 ... Read Full Review

I had to use Goodlord for my recent flat referencing. I was extremely disappointed with the experience and how Goodlord works and will not be recommending this software to anyone. 1. The tenancy was for 2 years and they asked to see enough income for the 2-year tenancy - this was extremely high and ... Read Full Review

After processing over 168 tenancies, it has come to light they have been issuing the wrong Prescribed Information. Staff selecting the correct tabs and switches, they have admitted that our build and coding was incorrectly set up by them, no second eyes quality assurance and now they are trying to ... Read Full Review