“Shocking service from 'Good Moves'. A tenant was late with ......”
1 Star Review
May 14,2017
By:
'Mr'
May 14,2017
Branch: Liverpool, 32 Allerton Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: L15
Branch: Liverpool, 32 Allerton Road
Lettings (as a Landlord)
Postcode: L15
10
people found
this helpful
Shocking service from 'Good Moves'. A tenant was late with payment (so I thought). I contacted the tenant for an update when I was advised that Good Moves had rejected the payment. Never heard such an unprofessional act. Needless to say both myself and the ...
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10
people found
this helpful
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Yes
“What can I say biggest con woman and liar that ......”
1 Star Review
Feb 20,2017
By:
'Lisa'
Feb 20,2017
Branch: Liverpool, 32 Allerton Road
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: No
Postcode: L25
Branch: Liverpool, 32 Allerton Road
Lettings (as a Tenant)
Rent PCM: £675
Postcode: L25
10
people found
this helpful
What can I say biggest con woman and liar that you'll ever meet! I took out a tenancy on a property via Good Moves besides being a few days late with the keys the property had no internal doors a smashed window and dodgy lighting ...
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Comment on agent fees
SHE STILL HAS MY DEPOSIT
10
people found
this helpful
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“What an awful experience! I saw a house for sale ......”
1 Star Review
Nov 10,2016
By:
'Kim'
Nov 10,2016
Branch: Liverpool, 32 Allerton Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L18
Branch: Liverpool, 32 Allerton Road
Sales (Prospective customer)
Postcode: L18
17
people found
this helpful
What an awful experience! I saw a house for sale with good moves, arranged a viewing and put in an offer during the viewing. That was on Saturday... I have sold my house so I'm in a good position as a buyer. Having not heard ...
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17
people found
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“Beware! a warning to all landlords! Jane Murray-wood is a ......”
1 Star Review
Jul 15,2016
By:
'Leanne'
Jul 15,2016
Branch: Liverpool, 32 Allerton Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: L26
Branch: Liverpool, 32 Allerton Road
Lettings (as a Landlord)
Postcode: L26
26
people found
this helpful
Beware! a warning to all landlords! Jane Murray-wood is a scam artist! We used Goodmoves to look after 2 of my properties and at first everything was running smoothly, rent was coming in on time etc. After 6 months, rent for one of the properties had stopped ...
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26
people found
this helpful
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“In just over four weeks, the Good Moves team had ......”
5 Star Review
Oct 05,2015
By:
'Mr'
Oct 05,2015
Branch: Liverpool, 32 Allerton Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: L25
Branch: Liverpool, 32 Allerton Road
Sales (as a Vendor)
Postcode: L25
2
people found
this helpful
In just over four weeks, the Good Moves team had completed the sale of our house. I found Jane, Martyn and Phil to be very accessible and informative, demonstrating excellent knowledge of the current market and local area.
The team ensured the selling process was ...
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2
people found
this helpful
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“Health Warning - your money is not safe using this ......”
1 Star Review
Oct 05,2015
By:
'Russell'
Oct 05,2015
Branch: Liverpool, 32 Allerton Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: L18
Branch: Liverpool, 32 Allerton Road
Lettings (as a Landlord)
Postcode: L18
26
people found
this helpful
Health Warning - your money is not safe using this business. Reading other reviews the tales of woe appear to have a common theme: excuses after excuse for non-payment, Internet breaches, bank security issues, not receiving emails, next door's cat dying, you name it, you'll ...
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26
people found
this helpful
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“Jane very helpful and had lots of chats/updates, she ......”
4 Star Review
Aug 15,2015
By:
'Chris'
Aug 15,2015
Branch: Liverpool, 32 Allerton Road
Services: Sales (as a Vendor)
Sold price: £175000
Would you recommend?: Yes
Postcode: L25
Branch: Liverpool, 32 Allerton Road
Sales (as a Vendor)
Sold price: £175000
Postcode: L25
1
people found
this helpful
Jane very helpful and had lots of chats/updates, she gave lots of good advice. Also, Daniel was excellent with his updates and feedback, I liked how he worked to keep in touch and provide updates when requested.
The valuation I felt was too high ...
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Comment on agent fees
Fees were reasonable
1
people found
this helpful
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“After considerable poor levels of service,constant chasing of my ......”
1 Star Review
Aug 06,2015
By:
'Unhappy'
Aug 06,2015
Branch: Liverpool, 32 Allerton Road
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: No
Postcode: L25
Branch: Liverpool, 32 Allerton Road
Lettings (as a Landlord)
Rent PCM: £650
Postcode: L25
20
people found
this helpful
After considerable poor levels of service,constant chasing of my rental monies owed. The constant excuses ranging from change of I.T system, Banking issues.Believe me Jane Murray has pulled this for far too long. I am sure judging by the other frustrated and ...
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What agent could do to change your mind?
Extortionate for terrible service
Attached Filesnbsp;
Comment on agent fees
Extortionate for terrible service
20
people found
this helpful
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“I found the service I recieved from Jane and martin ......”
5 Star Review
Aug 04,2015
By:
'Kevin'
Aug 04,2015
Branch: Liverpool, 32 Allerton Road
Services: Sales (as a Vendor)
Sold price: £151000
Would you recommend?: Yes
Postcode: L25
Branch: Liverpool, 32 Allerton Road
Sales (as a Vendor)
Sold price: £151000
Postcode: L25
3
people found
this helpful
I found the service I recieved from Jane and martin was excellent. Information I received was clear and any query I had was dealt with to my satisfaction. They met prospective buyers at the house for me and gave me advice regarding offers made. Although ...
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Comment on agent fees
As I had used the agent before, I was given a generous discount for this sale.
3
people found
this helpful
Was this helpful?
Yes
“Following the Death of my aunt and the need to ......”
5 Star Review
Aug 03,2015
By:
'Barbara'
Aug 03,2015
Branch: Liverpool, 32 Allerton Road
Services: Sales (as a Vendor)
Sold price: £200000
Would you recommend?: Yes
Postcode: L25
Branch: Liverpool, 32 Allerton Road
Sales (as a Vendor)
Sold price: £200000
Postcode: L25
2
people found
this helpful
Following the Death of my aunt and the need to sell her house, I felt that Jane was sympathetic but also very helpful and very well informed on the house market. On contacting Jane and Martin over any queries, they were always very prompt to ...
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2
people found
this helpful
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“We used this company a while back - it was ......”
1 Star Review
Jul 26,2015
By:
'Mel'
Jul 26,2015
Branch: Liverpool, 32 Allerton Road
Services: Lettings (as a Landlord)
Rent PCM: £1600
Would you recommend?: No
Postcode: L7
Branch: Liverpool, 32 Allerton Road
Lettings (as a Landlord)
Rent PCM: £1600
Postcode: L7
24
people found
this helpful
We used this company a while back - it was the worst decision we made. This woman is not fit to run a company nor be responsible as a letting agent. After several calls and meetings to rectify the failure to pass over all the ...
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24
people found
this helpful
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“Landlord beware, I am owed over 1000 pounds.Everyday is a ......”
1 Star Review
Jul 12,2015
By:
'MRSS'
Jul 12,2015
Branch: Liverpool, 32 Allerton Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: L33
Branch: Liverpool, 32 Allerton Road
Lettings (as a Landlord)
Postcode: L33
21
people found
this helpful
Landlord beware, I am owed over 1000 pounds.Everyday is a new reason or excuse.I am now in touch with a solicitor.I would urge anyone who is currently dealing with this company to act fast.
Jane Murray every time hides or makes excuses for ...
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What agent could do to change your mind?
Been honest
Attached Filesnbsp;
21
people found
this helpful
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Yes
“I have been owed over 800 pounds by Goodmoves for over ......”
1 Star Review
Jul 10,2015
By:
'Hewitt'
Jul 10,2015
Branch: Liverpool, 32 Allerton Road
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: No
Postcode: L15
Branch: Liverpool, 32 Allerton Road
Lettings (as a Landlord)
Rent PCM: £500
Postcode: L15
20
people found
this helpful
I have been owed over 800 pounds by Goodmoves for over a year and a half.
I email and phone constantly - and only get a reply when I threaten legal action.
I cannot understand why there has been such a long delay and why Goodmoves ...
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What agent could do to change your mind?
Managed my property effectively.
Paid what is owed to me.
Communicated with me.
Attached Filesnbsp;
Comment on agent fees
Given such a disgraceful level of service to have paid anything is disgraceful.
20
people found
this helpful
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“Good Moves managed my rental property.Sad to report that ......”
1 Star Review
May 08,2014
By:
'Sheila'
May 08,2014
Branch: Liverpool, 32 Allerton Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: L25
Branch: Liverpool, 32 Allerton Road
Lettings (as a Landlord)
Postcode: L25
22
people found
this helpful
Good Moves managed my rental property.
Sad to report that Good Moves / Jane Murray-Wood still owes me in excess of £1000.00 in rent that my tenant paid to them last year.
Correspondence with Jane Murray Wood has been going on for several months; she has made ...
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22
people found
this helpful
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“This estate agents is not affiliated with any governing body ......”
1 Star Review
May 09,2012
By:
'bizzyb'
May 09,2012
Branch: Liverpool, 32 Allerton Road
Services: They manage our building
Would you recommend?: No
Postcode:
Branch: Liverpool, 32 Allerton Road
They manage our building
Postcode:
23
people found
this helpful
This estate agents is not affiliated with any governing body so it is difficult to get any redress. Jane Murray (or Murray-Wood as she calls herself) gives the impression that this is her estate agency. She is not a director or secretary, her partner is ...
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23
people found
this helpful
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Yes