Good Moves
2/5, 15 reviews
33% recommended
80% sales valuation accuracy
100% sales fee satisfaction
14% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 100% £151,000 £200,000
Lettings 14% 0% £500 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 7 0 1 4 0 0 0 0 2
Areas covered
Address

32 Allerton Road
Woolton Village,Liverpool
Merseyside
L25 7RG
01519093747

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Latest Properties

No Properties

“Shocking service from 'Good Moves'. A tenant was late with ......”

Share on :
May 14,2017
Minithumbup
Jane
By: 'Mr'
May 14,2017
10 people found
this helpful
Shocking service from 'Good Moves'. A tenant was late with payment (so I thought). I contacted the tenant for an update when I was advised that Good Moves had rejected the payment. Never heard such an unprofessional act. Needless to say both myself and the ...
read full review
Was this helpful? Yes
By: Mr H
May 26, 2017
View all comments (2)
No. Cut my ties. Had to be one of the worst property firms in Liverpool. ...

“What can I say biggest con woman and liar that ......”

Share on :
Feb 20,2017
Minithumbdown
Jane
By: 'Lisa'
Feb 20,2017
10 people found
this helpful
What can I say biggest con woman and liar that you'll ever meet! I took out a tenancy on a property via Good Moves besides being a few days late with the keys the property had no internal doors a smashed window and dodgy lighting ...
read full review
Comment on agent fees
SHE STILL HAS MY DEPOSIT
Was this helpful? Yes
By: Lisa
Mar 07, 2017
View all comments (2)
Hi yes she now shares an office with Go Direct lettings on 74 Allerton road woolton - Good Luck that woman is a nightmare ...

“What an awful experience! I saw a house for sale ......”

Share on :
Nov 10,2016
Minithumbdown
Jane
By: 'Kim'
Nov 10,2016
17 people found
this helpful
What an awful experience! I saw a house for sale with good moves, arranged a viewing and put in an offer during the viewing. That was on Saturday... I have sold my house so I'm in a good position as a buyer. Having not heard ...
read full review
Was this helpful? Yes

“Beware! a warning to all landlords! Jane Murray-wood is a ......”

Share on :
Jul 15,2016
Minithumbdown
Jane
By: 'Leanne'
Jul 15,2016
26 people found
this helpful
Beware! a warning to all landlords! Jane Murray-wood is a scam artist! We used Goodmoves to look after 2 of my properties and at first everything was running smoothly, rent was coming in on time etc. After 6 months, rent for one of the properties had stopped ...
read full review
Was this helpful? Yes

“In just over four weeks, the Good Moves team had ......”

Share on :
Oct 05,2015
Minithumbup
Jane
By: 'Mr'
Oct 05,2015
2 people found
this helpful
In just over four weeks, the Good Moves team had completed the sale of our house. I found Jane, Martyn and Phil to be very accessible and informative, demonstrating excellent knowledge of the current market and local area. The team ensured the selling process was ...
read full review
Was this helpful? Yes

“Health Warning - your money is not safe using this ......”

Share on :
Oct 05,2015
Minithumbdown
Jane
By: 'Russell'
Oct 05,2015
26 people found
this helpful
Health Warning - your money is not safe using this business. Reading other reviews the tales of woe appear to have a common theme: excuses after excuse for non-payment, Internet breaches, bank security issues, not receiving emails, next door's cat dying, you name it, you'll ...
read full review
Was this helpful? Yes

“Jane very helpful and had lots of chats/updates, she ......”

Share on :
Aug 15,2015
Minithumbup
Jane
By: 'Chris'
Aug 15,2015
1 people found
this helpful
Jane very helpful and had lots of chats/updates, she gave lots of good advice. Also, Daniel was excellent with his updates and feedback, I liked how he worked to keep in touch and provide updates when requested. The valuation I felt was too high ...
read full review
Comment on agent fees
Fees were reasonable
Was this helpful? Yes

“After considerable poor levels of service,constant chasing of my ......”

Share on :
Aug 06,2015
Minithumbdown
Jane
By: 'Unhappy'
Aug 06,2015
20 people found
this helpful
After considerable poor levels of service,constant chasing of my rental monies owed. The constant excuses ranging from change of I.T system, Banking issues.Believe me Jane Murray has pulled this for far too long. I am sure judging by the other frustrated and ...
read full review
What agent could do to change your mind?
Extortionate for terrible service
Attached Filesnbsp;
Comment on agent fees
Extortionate for terrible service
Was this helpful? Yes

“I found the service I recieved from Jane and martin ......”

Share on :
Aug 04,2015
Minithumbup
Jane
By: 'Kevin'
Aug 04,2015
3 people found
this helpful
I found the service I recieved from Jane and martin was excellent. Information I received was clear and any query I had was dealt with to my satisfaction. They met prospective buyers at the house for me and gave me advice regarding offers made. Although ...
read full review
Comment on agent fees
As I had used the agent before, I was given a generous discount for this sale.
Was this helpful? Yes

“Following the Death of my aunt and the need to ......”

Share on :
Aug 03,2015
Minithumbup
Jane
By: 'Barbara'
Aug 03,2015
2 people found
this helpful
Following the Death of my aunt and the need to sell her house, I felt that Jane was sympathetic but also very helpful and very well informed on the house market. On contacting Jane and Martin over any queries, they were always very prompt to ...
read full review
Was this helpful? Yes

“We used this company a while back - it was ......”

Share on :
Jul 26,2015
Minithumbdown
Jane
By: 'Mel'
Jul 26,2015
24 people found
this helpful
We used this company a while back - it was the worst decision we made. This woman is not fit to run a company nor be responsible as a letting agent. After several calls and meetings to rectify the failure to pass over all the ...
read full review
Was this helpful? Yes

“Landlord beware, I am owed over 1000 pounds.Everyday is a ......”

Share on :
Jul 12,2015
Minithumbdown
Jane
By: 'MRSS'
Jul 12,2015
21 people found
this helpful
Landlord beware, I am owed over 1000 pounds.Everyday is a new reason or excuse.I am now in touch with a solicitor.I would urge anyone who is currently dealing with this company to act fast. Jane Murray every time hides or makes excuses for ...
read full review
What agent could do to change your mind?
Been honest
Attached Filesnbsp;
Was this helpful? Yes
By: jane
Jul 12, 2015
View all comments (1)
I would urge this landlord to contact our Woolton office immediately so that I can discuss this matter. This landlord should remember that there are defamation and lebel laws in this country and whilst i have no intention as yet of escalating this matter, to write unsustaniated material about 'misuse' of funds, is inappropriate and this website itself needs to be more careful about filtering such comments before putting them live. I am absolutely committed to discussing any outstanding balances ...

“I have been owed over 800 pounds by Goodmoves for over ......”

Share on :
Jul 10,2015
Minithumbdown
Jane
By: 'Hewitt'
Jul 10,2015
20 people found
this helpful
I have been owed over 800 pounds by Goodmoves for over a year and a half. I email and phone constantly - and only get a reply when I threaten legal action. I cannot understand why there has been such a long delay and why Goodmoves ...
read full review
What agent could do to change your mind?
Managed my property effectively. Paid what is owed to me. Communicated with me.
Attached Filesnbsp;
Comment on agent fees
Given such a disgraceful level of service to have paid anything is disgraceful.
Was this helpful? Yes
By: Hewitt
Oct 21, 2016
View all comments (3)
Another year on - still no rental payment. It would appear that Jane's 'commitment' to pay me (as per her response) is, as ever, not true and empty words . . . ...

“Good Moves managed my rental property.Sad to report that ......”

Share on :
May 08,2014
Minithumbdown
Jane
By: 'Sheila'
May 08,2014
22 people found
this helpful
Good Moves managed my rental property. Sad to report that Good Moves / Jane Murray-Wood still owes me in excess of £1000.00 in rent that my tenant paid to them last year. Correspondence with Jane Murray Wood has been going on for several months; she has made ...
read full review
Was this helpful? Yes
By: murraymint
May 09, 2014
View all comments (1)
Thank you, Sheila for your comments in relation to the service levels you received whilst we managed your property. It is disappointing for us as a Company when things go wrong, and the relationship between client and agent breaks down, whatever the reason. In this instance, I admit that in relation to the account management of your property, we did not deliver our usual high standards of service and you decided to go to legals to resolve the issue. We are not obliged to respond to the court ...

“This estate agents is not affiliated with any governing body ......”

Share on :
May 09,2012
Minithumbdown
Jane
By: 'bizzyb'
May 09,2012
23 people found
this helpful
This estate agents is not affiliated with any governing body so it is difficult to get any redress. Jane Murray (or Murray-Wood as she calls herself) gives the impression that this is her estate agency. She is not a director or secretary, her partner is ...
read full review
Was this helpful? Yes
By: murraymint
Sep 19, 2012
View all comments (1)
As I am married to my husband, I have every right to call myself by my married name whilst still retaining my former name. I am not aware of any law which prevents me from having a double barrel name, so lets keep personals out of these reviews please. As My husband and I own the Company, it IS my buiness(and it is my money which is invested in it, as well as my husbands.) Whilst I am not on the board of directors, I run the day to day operational functioning of the business and now oversee six ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Good Moves

Regional Awards won by Good Moves

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home