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Well Close Square
Framlingham
Suffolk
IP13 9DS

 
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Nov 30,2016
Minithumbdown
By:
Nov 30,2016
1 people found
this helpful
Appalling on every conceivable level. Almost pathological inability to take any responsibility for any action. Withheld rent collected on my behalf for 4 months. I was told this was quite normal! Failed to regularly inspect the property and told me it was my responsibility even though I was paying a management fee. Staff are arrogant rude dismissive. You are made to feel like you are their clients. My advice: avoid like the plague!...
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Comment on agent fees
If they paid me it would still be too expensive
Was this helpful? Yes
Nov 27,2011
Minithumbdown
By:
Nov 27,2011
2 people found
this helpful
Had a viewing arranged for 3pm. Rang to say would be 10 min late, only to be told by the agent that she had cancelled the viewing at my own request "because the house was not near a shop/pub" - this being a house in the middle of a town! Without access to my email, I could not be sure the mistake was not mine, so requested to rearrange the viewing. The agent shouted at me and told me very rudely "yes - YOU made a mistake - don't go knocking on the door, and disturb the owners!&...
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What agent could do to change your mind?
Nothing. She was rude and incompetent and there is no way I would use them again.
Was this helpful? Yes
Oct 17,2011
Minithumbdown
By:
Oct 17,2011
0 people found
this helpful
I have found the staff of the Woodbridge branch consistently rude, unhelpful and obnoxious. They have failed to carry out all simple requests and have dealt with our wish to end out tenancy in a wholly unprofessional manner - We had to wait for a month for someone to fix it so we had hot water, it took two months of constant visits to get out shower fixed, and an additional month for a new on to be installed when that failed. It was also discovered several months ago that our flat did not actual...
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What agent could do to change your mind?
Nothing
Was this helpful? Yes
Jan 06,2010
Minithumbdown
By:
Jan 06,2010
2 people found
this helpful
The team in Woodbridge were Excellent and this review does not reflect them at all. The boss at G&K, however, is deceitful, slimy and totally unhelpful - and I was paying his commission! I needed a shower after dealing with him....
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Was this helpful? Yes
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