Gilson Bailey & Partners
3.9/5, 27 reviews
70% recommended
93% sales valuation accuracy
94% sales fee satisfaction
50% lettings valuation accuracy
80% lettings fee satisfaction

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Latest Reviews

 View all Reviews 27
7th Jan 2021
reviewed by 'Morag'
“They went above and beyond. Gave me amazing advice, can't recommend highly enough. If it hadn't been for the care, ......”
16th Dec 2020
reviewed by 'Cassie'
“Having been given a months notice at the start of December my stress levels were very high. The team, Loretta, ......”
3rd Dec 2020
reviewed by 'Ben'
“I was offered a viewing for a property and was then asked if I had a pet, which I replied ......”
17th Aug 2020
reviewed by 'JW'
“DO NOT RENT off of Gilson Bailey, it has taken 3 months to get repairs done, and they have attempted to ......”
3rd Mar 2020
reviewed by 'Kathryn'
“A disappointing experience with such a large letting agency. No support for tenants trying to move out whilst dealing with ......”
29th Jul 2019
reviewed by 'Michelle'
“Gilson and Bailey worked wonders for us. After being with a previous estate agent previously for two months and getting ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 94% £175,000 £235,000
Lettings 50% 80% £450 £515
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 2 3 14 0 2 0 0 5
Areas covered
Address

32 Prince of Wales Road
Norwich
Norfolk
NR1 1LG
01603 764444

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Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA
Rankings
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Estate agents
Letting agents
Latest Properties

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“They went above and beyond. Gave me amazing a......”

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Jan 07,2021
Minithumbup
By: 'Morag'
Jan 07,2021
0 people found
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They went above and beyond. Gave me amazing advice, can't recommend highly enough. If it hadn't been for the care, advice and hard work I would have lost my sale without a doubt. I would look no further than this amazing agency to sell your ...
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“Having been given a months notice at the star......”

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Dec 16,2020
Minithumbup
By: 'Cassie'
Dec 16,2020
0 people found
this helpful
Having been given a months notice at the start of December my stress levels were very high. The team, Loretta, Courtney and Mark have been outstanding. I can honestly say having dealt with a few estate agents over the years these guys are superior. Highly ...
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“Poor customer service...”

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Dec 03,2020
Minithumbdown
By: 'Ben'
Dec 03,2020
0 people found
this helpful
I was offered a viewing for a property and was then asked if I had a pet, which I replied I did. I was told that unfortunately this is no pets so I couldn't have the slot, which was fair enough. I checked the next ...
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“DO NOT RENT off of Gilson Bailey, it has ta......”

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Aug 17,2020
Minithumbdown
By: 'JW'
Aug 17,2020
0 people found
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DO NOT RENT off of Gilson Bailey, it has taken 3 months to get repairs done, and they have attempted to evict me within my fixed tenancy agreement because they forgot to check, I also have friends who rent of G B and have said they ...
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“Not impressed...”

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Mar 03,2020
Minithumbdown
By: 'Kathryn'
Mar 03,2020
0 people found
this helpful
A disappointing experience with such a large letting agency. No support for tenants trying to move out whilst dealing with a landlord who refused to attend the property - advice given by letting agent during check out that was subsequently rescinded when the landlord kicked ...
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“Gilson and Bailey worked wonders for us. Afte......”

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Jul 29,2019
Minithumbup
By: 'Michelle'
Jul 29,2019
0 people found
this helpful
Gilson and Bailey worked wonders for us. After being with a previous estate agent previously for two months and getting nowhere, we thought we’d give Gilson a try as we loved the idea of a short contract period, meaning they’d actually proactively try ...
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“Excellent and Smooth Process to buy first home...”

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Feb 11,2019
Minithumbup
By: 'K'
Feb 11,2019
0 people found
this helpful
I could not have asked for more from Gilson Bailey and their team when buying my first property. Stuart was incredibly accommodating with organising my first lot of viewings, particularly as I have a busy Mon-Friday work schedule so they were happy to do evenings ...
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“Satisfied Customer!...”

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Apr 30,2018
Minithumbup
By: 'Auds'
Apr 30,2018
0 people found
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Gilson Bailey sold my late mother's house & previous property of mine so when it was decided to sell againthey were the ones I wanted to go to. Unfortunately I was over-ruled by husband! Having no luck with his choice of Estate Agent he listened to ...
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Comment on agent fees
No complaints on fees.
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“Sale handled professionally...”

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Mar 30,2018
Minithumbup
By: 'Val'
Mar 30,2018
0 people found
this helpful
Gilson Bailey acted for my brother and I in the sale of our late parents property they were professional, helpful and friendly at all times and without Kristinas help we would not, due to snow, have been able to move on the agreed day....
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Comment on agent fees
Fair
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“They gave me the wrong information regarding a property I ......”

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Dec 24,2017
Minithumbdown
By: 'Shocked'
Dec 24,2017
3 people found
this helpful
They gave me the wrong information regarding a property I was looking to purchase. When I told Them about it she was rude and said she would take me off the mailing list. Rude and unprofessional...
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Comment on agent fees
N/a
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“Kept updated at all times. Feed back given after every ......”

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Nov 27,2017
Minithumbup
By: 'siobhan'
Nov 27,2017
0 people found
this helpful
Kept updated at all times. Feed back given after every viewing. After sale, Kristina again kept me up to date any problems or questions resolved . Phone calls always returned immediately ....
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Comment on agent fees
Good
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“From the first meeting with Jack I was impressed with ......”

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Nov 12,2017
Minithumbup
By: 'Mr'
Nov 12,2017
1 people found
this helpful
From the first meeting with Jack I was impressed with a confident and professional approach. I chose Gilson and Bailey because they offered a fair price to sell my house which other competitors said they would match rather than offering it in the first place. ...
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“Called agency twice to try arrange viewings for properties they ......”

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Oct 10,2017
Minithumbdown
By: 'odell'
Oct 10,2017
4 people found
this helpful
Called agency twice to try arrange viewings for properties they had for rent - both times was told all agents are fully booked and there was no chance to arrange any viewings. Appreciate that this does sometimes happen, but there was no offer to take ...
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“The decision to move again filled myself and husband with ......”

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Sep 28,2017
Minithumbup
By: 'Michelle'
Sep 28,2017
0 people found
this helpful
The decision to move again filled myself and husband with dread, but was advised to sell our house with Gilson and Bailey, which we decided to do and wasn't dissapointed. From our first phone call to the very end all the staff were very professional ...
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Comment on agent fees
Excellent
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“Christina is very supportive and capable.Always postive and very ......”

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Jul 24,2017
Minithumbup
By: 'R'
Jul 24,2017
0 people found
this helpful
Christina is very supportive and capable. Always postive and very pleasent to get on with. I would highly reccommend her...
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Comment on agent fees
good
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“I can honestly say that the service I have received ......”

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Jun 11,2017
Minithumbup
By: 'Mr'
Jun 11,2017
0 people found
this helpful
I can honestly say that the service I have received from Gilson Bailey has been quite excellent Kristina went out of her way on several occasions and made a stressful situation much easier to cope with. I have no hesitation in recommending their service, always ...
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Comment on agent fees
Good you always get what you pay for, cheaper agents have less staff and sellers get more hassle...
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“We have been very impressed by the quick efficient service ......”

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Jun 05,2017
Minithumbup
By: 'Heidi'
Jun 05,2017
0 people found
this helpful
We have been very impressed by the quick efficient service received by the team when selling our parents home. The property sold very quickly and we were appraised constantly. The photographs were of a very high standard and very impressive. We have used GB twice ...
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Comment on agent fees
Good
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“Sold in 24 hours, brilliant! Nothing was too much trouble for ......”

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Apr 22,2017
Minithumbup
By: 'Alison'
Apr 22,2017
0 people found
this helpful
Sold in 24 hours, brilliant! Nothing was too much trouble for the great staff at Gilsonite Bailey either. We achieved the full asking price for a terrace in North Norwich from a buyer ready to move forward straight away - who can ask for more! Great ...
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Comment on agent fees
Great value for top class service
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“Intrested in a property to rent was unable to be ......”

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Feb 23,2017
Minithumbdown
By: 'Rose'
Feb 23,2017
3 people found
this helpful
Intrested in a property to rent was unable to be viewed at time I said I was very keen when it free to view and the man on phone was most rude and abrupt and I've seen called back to ask when it's available to ...
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“Having been very happy with Gilson and Bailey's service in ......”

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Dec 02,2016
Minithumbup
By: 'Colin'
Dec 02,2016
0 people found
this helpful
Having been very happy with Gilson and Bailey's service in the past we wasted no time in engaging them again. This time to sell my father in law's bungalow. Jack Hubbard impressed with his friendliness and enthusiasm. Donna Wicks and her colleagues were always available ...
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Comment on agent fees
Very fair.
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“I have mainly dealt with David each time I have ......”

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Aug 18,2016
Minithumbup
By: 'Toni'
Aug 18,2016
1 people found
this helpful
I have mainly dealt with David each time I have rented from Gilson Bailey, so this is mainly about him; but my contact with the rest of the staff has been very positive. I have rented two homes from this agency, and both times David ...
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Comment on agent fees
Fees for credit checks etc were very reasonable.
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“We found Glison Bailey staff were very honest and genuine. ......”

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Jul 11,2016
Minithumbup
By: 'MR&MRS'
Jul 11,2016
0 people found
this helpful
We found Glison Bailey staff were very honest and genuine. No matter how many times we rang them it was never too much for them, always made us feel very valued customer and everyone is very professional. we knew exactly where we were with them,...
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Comment on agent fees
good
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“Great service everyone very helpful keeping me informed with house ......”

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Mar 01,2016
Minithumbup
By: 'carl'
Mar 01,2016
0 people found
this helpful
Great service everyone very helpful keeping me informed with house sale.would recommend highly to other sellers.thankyou very much...
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Comment on agent fees
Good
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“We chose Gilson Bailey to find tenants for our property ......”

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Jan 12,2016
Minithumbup
By: 'Paul'
Jan 12,2016
1 people found
this helpful
We chose Gilson Bailey to find tenants for our property and are so pleased we did. All of the Letting team worked extremely hard and efficiently, keeping us in touch at all times. Not only did they find ideal tenants they also completed the contracts, ...
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Comment on agent fees
As we had bought the property from Gilson Bailey they gave us an extremely competitive rate for finding Tenants and drawing up all of the contracts/references. Very good value for money.
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“Arranged to sell our house through Gilson Bailey after having ......”

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Dec 18,2015
Minithumbup
By: 'Marion'
Dec 18,2015
0 people found
this helpful
Arranged to sell our house through Gilson Bailey after having a visit from stuart,we foun him and the rest of the team very professional and friendly and kept us up to date at regular intervals. Would definitely recomend them to sell your house....
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Comment on agent fees
1%
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“I recently travelled down to Norwich with my girlfriend who ......”

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Jul 04,2014
Minithumbdown
By: 'Wigglytuff'
Jul 04,2014
3 people found
this helpful
I recently travelled down to Norwich with my girlfriend who was looking to move into a flat ahead of her new Masters degree at UEA. She specifically stated that she was a student to the advisor on the phone, who then arranged a viewing for ...
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“I contacted this agents from another town, in the North ......”

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Jul 03,2014
Minithumbdown
By: 'strawberryfields'
Jul 03,2014
3 people found
this helpful
I contacted this agents from another town, in the North West, to arrange a viewing of a flat in Norwich I had found on the rightmove website. On the phone, the lady talking to me took my details, and I specified I was going to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gilson Bailey & Partners

Individual Branch Awards

Norwich, NR1


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