Gibbs Gillespie
4.6/5, 605 reviews
91% recommended
95% sales valuation accuracy
96% sales fee satisfaction
When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would ... show more When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standard for the industry to follow. Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested on our laurels and continue to introduce new ideas and innovative practices. Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie. Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?

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Latest Reviews

 View all Reviews 605
21st Dec 2020
reviewed by 'Karen'
“I owe these guys a lot of thanks. We had a nightmare trying to sell our flat for multiple personal ......”
24th Oct 2020
reviewed by 'Geoff'
“Dominic and his team provided excellent service with the sale of my late mothers house. The advice he gave and ......”
2nd Sep 2020
reviewed by 'Nick'
“Dreadful - No communication - Sophie Enever Williams is a terrible sales chaser, impossible to get hold of - never ......”
10th Jul 2020
reviewed by 'Eithne'
“Property Ombudsman (Case 21361) 3 of 5 complaints upheld, plus concern expressed regarding practice for a fourth complaint and compensation awarded accordingly. The ......”
27th Jun 2020
reviewed by 'Beatrice'
“I reserved a property with through this agent towards the end of 2019 and they completely messed up the whole buying ......”
18th Mar 2020
reviewed by 'Jason'
“Gibbs & Gillespie, provide the perfect balance of professional assurance combined with a personal touch - initially I had it in ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £32,000 £8,300,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
117 11 152 14 169 6 97 8 16 15
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Gibbs Gillespie Branches (view all 13)
Amersham, HP6
Gerrards Cross, SL9
Harrow, HA5
Lettings Hub, UB8
Northwood, HA6
Pinner, HA5
Pinner Sales, HA5
Rickmansworth, WD3

“Very grateful for their time and effort!...”

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Dec 21,2020
Minithumbup
By: 'Karen'
Dec 21,2020
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I owe these guys a lot of thanks. We had a nightmare trying to sell our flat for multiple personal and wider, political reasons - it was a really complicated sale, but Gibbs Gillespie pulled together to get it over the line for us. After ...
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“Dominic and his team provided excellent servi......”

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Oct 24,2020
Minithumbup
By: 'Geoff'
Oct 24,2020
0 people found
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Dominic and his team provided excellent service with the sale of my late mothers house. The advice he gave and the caring way that they went about things ensured that the whole sales process went very smoothly and quickly. Communication was excellent at all times ...
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“Dreadful - No communication - Sophie Enever W......”

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Sep 02,2020
Minithumbdown
By: 'Nick'
Sep 02,2020
0 people found
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Dreadful - No communication - Sophie Enever Williams is a terrible sales chaser, impossible to get hold of - never returns calls. If you are looking to sell to beat the stamp duty holiday date of 31st March DO NOT USE THIS COMPANY....
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“Avoid - Ombudsman case won with award for very poor service...”

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Jul 10,2020
Minithumbdown
By: 'Eithne'
Jul 10,2020
0 people found
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Property Ombudsman (Case 21361) 3 of 5 complaints upheld, plus concern expressed regarding practice for a fourth complaint and compensation awarded accordingly. The following quotes are the findings of the Ombudsman. 1. Market Appraisal: "I do not consider that the approach taken here by GG to establish an appropriate ...
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“I reserved a property with through this agent......”

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Jun 27,2020
Minithumbdown
By: 'Beatrice'
Jun 27,2020
0 people found
this helpful
I reserved a property with through this agent towards the end of 2019 and they completely messed up the whole buying process. First, they gave us a plot that was completely different from the one we reserved in person and asked us to ignore it, saying ...
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“Gibbs & Gillespie, provide the perfect balan......”

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Mar 18,2020
Minithumbup
By: 'Jason'
Mar 18,2020
0 people found
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Gibbs & Gillespie, provide the perfect balance of professional assurance combined with a personal touch - initially I had it in mind to go with a local smaller agent ,, reason being I thought G&G , would be indifferent to my concerns & level of experience of selling ...
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“Tilly was very prompt in her reverts and resp......”

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Feb 10,2020
Minithumbup
By: 'Saurabh'
Feb 10,2020
0 people found
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Tilly was very prompt in her reverts and responded well.Really appreciate her work. Thanks Tilly for all your efforts and for a headache free service provided by you....
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“GREAT BRANCH, VERY PROFESSIONAL....”

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Jan 06,2020
Minithumbup
By: 'john'
Jan 06,2020
0 people found
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My gf and I were looking for a house to rent in a wide area, Hertfordshire/London etc. We found a property online and wanted to view it, it was listed with Gibbs Gillespie Northwood, after not having the best experience with their Ruislip branch (...
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“Great advice, great service. Managed to secur......”

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Dec 18,2019
Minithumbup
By: 'Martin'
Dec 18,2019
0 people found
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Great advice, great service. Managed to secure a buyer at around the suggested sale price in a difficult market. Continued to provide support to hold chain together when sale was interrupted by the need to obtain Probate. A very smooth experience...
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“I initially listed the property with Haart Es......”

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Sep 12,2019
Minithumbup
By: 'Peter'
Sep 12,2019
1 people found
this helpful
I initially listed the property with Haart Estate Agents and had a horrendous experience with them. Their service was the worst I had ever experienced (More Haart failure then Haart warming)! I then relisted with Gibbs and dealt with Grant Pettersson. Grant was fantastic start ...
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“I want to say how easy and straight forward m......”

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Aug 22,2019
Minithumbup
By: 'Jyoti'
Aug 22,2019
0 people found
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I want to say how easy and straight forward my experience of buying my first home was. Michael Beaumont of Gibbs Gillespie, Northwood listened to exactly what my timeline and other requirements were and responded swiftly and professionally at all times. He inspired trust and ...
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“I will never recommend this company to anyone......”

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Jul 22,2019
Minithumbdown
By: 'Ramkrishna'
Jul 22,2019
0 people found
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I will never recommend this company to anyone. False promises, once you paid your deposit and 1st month rent money then you will never be able to get in touch with any of the staff. All you will hear is excuses like they are on ...
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“If I could give these guys 6 stars I would! ......”

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Jul 20,2019
Minithumbup
By: 'Andrea'
Jul 20,2019
0 people found
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If I could give these guys 6 stars I would! The team at the Stanmore branch have been outstanding. This sale of my mother’s house had some potentially tricky aspects to it but Philip Twallin approached the project with tremendous energy and enthusiasm. He made ...
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“Buying flat...”

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May 15,2019
Minithumbup
By: 'Judy'
May 15,2019
0 people found
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I have nothing but praise for Akib and Grant in your Stanmore branch. Nothing was too much trouble and they were always polite. I am very thrilled with my purchase and would highly recommend Gibbs Gillespie to anyone looking to buy and sell their property. ...
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“Just horrible...”

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Apr 24,2019
Minithumbdown
By: 'Annoyed'
Apr 24,2019
0 people found
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Just horrible. Very cocky and unprofessional branch Manager Tim Buckley from Harrow branch. Avoid like plague. Also, potential sellers beware of 20 weeks contract....
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Comment on agent fees
Simply not worth it
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“Moving on...”

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Apr 02,2019
Minithumbup
By: 'mickyboy'
Apr 02,2019
0 people found
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Experienced, professional staff, went a long way to help make the sale of our property go smoothly. Warren, Jordan and Molly were always good to talk to and very well informed with what was happening. Good local knowledge and realistic advice. Thanks to all....
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Comment on agent fees
Competitive
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“Outstanding Service...”

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Mar 29,2019
Minithumbup
By: 'Davidbu'
Mar 29,2019
0 people found
this helpful
Both Lucy and Oliver have been amazing to deal with. Very helpful, responsive and highly professional. An absolute delight and eager to help throughout what is a stressful process....
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Comment on agent fees
Not applicable
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“Completely unethical...”

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Mar 12,2019
Minithumbdown
By: 'ML'
Mar 12,2019
0 people found
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These guys are a bunch of cowboys. We were planning to buy a property from them and they kept fobbing us off for weeks, which almost jeopardised the sale of our property. It's clear that we were a 'backup buyer' for one of their clients ...
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“10 winter days with no heating and 20 winter days with no hot water...”

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Mar 11,2019
Minithumbdown
By: 'Private'
Mar 11,2019
1 people found
this helpful
The worst Property services ever! * is the worst and unprofessional Property Manager. They let me at -2Celsius degrees,10 winter days with no heating and 20 winter days with no hot water and no Rent discount! Even if I asked the prove that they communicate to ...
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“Fantastic...”

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Oct 14,2018
Minithumbup
By: 'Alison'
Oct 14,2018
1 people found
this helpful
I would highly recommend Lucy as she went all out for us. Whenever we had a problem in our rental home, she would see to it straight away and then ring us to let us know what was happening. Very professional and a friendly person. ...
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“Massive Dissapointment...”

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Sep 29,2018
Minithumbdown
By: 'Andrea'
Sep 29,2018
0 people found
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We had arranged a viewing for today. Got two calls from the agency to ask us if we are going to make the appointment. Got there earlier, not to waste time. The estate agent arrived late. Had absolutely no idea which property she supposed to ...
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“Gibbs Gillespie Pinner Branch...”

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Sep 10,2018
Minithumbup
By: 'Vera'
Sep 10,2018
0 people found
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We are recommending Gibbs Gillespie as a letting agency as we found them helpful, professional and quickly actioned our request / enquiries. We wish to thanks Matthy Marchant, Stuart Glanfield and Eleanor Thompson for their help....
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Comment on agent fees
Very helpful agents. We recommend Gibbs Gillespie as a letting agency as they are professional, friendly and helpful.
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“Another bad review...”

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Aug 07,2018
Minithumbdown
By: 'Dave'
Aug 07,2018
0 people found
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I have had my property on sale with this company for several weeks now and I have never seen such a comedy of errors followed by lies, cover ups and borderline fraud. Avoid at all costs!...
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Comment on agent fees
The fees are uncompetitive and check out the paragraph in the contract that does not allow you to terminate (EVER!)
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By: Timothy Gerrard
Aug 09, 2018
View all comments (1)
We do not believe that this is a genuine customer review, as the name "Dave or "David" has no bearing on any recent transactions handled by this office in the corresponding price range. Furthermore the comment about our Terms of Business is factually incorrect as they comply with all the relevant legislation. We are members of the National Association of Estate Agents and regulated by The Property Ombudsman Scheme. I would invite "Dave" to speak with me personally at our Gerrards Cross Bra ...

“One of the worst or even the worst!...”

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Jul 30,2018
Minithumbdown
By: 'Avoid'
Jul 30,2018
1 people found
this helpful
Horrible and dreadful bunch of people. Gazumped and no good advice before or after. Immoral too. Avoid at all costs!...
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Comment on agent fees
N/A
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“Poor Service...”

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Jul 10,2018
Minithumbdown
By: 'Bad'
Jul 10,2018
0 people found
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Promised earth moon and stars but appalling service and little effort to let my property. Expected me to do my own viewings. Would not recommend....
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Comment on agent fees
OK
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“New tenancy...”

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Jul 02,2018
Minithumbup
By: 'Sanjay'
Jul 02,2018
0 people found
this helpful
Andrea has been informative and pleasant helping me find a new tenancy for a flat in Northwood. Andrea has been helpful with the process and fallowe ups all my question and keeping me informed through out the process so far I would recommend Andrea for ...
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Comment on agent fees
Andrea I believe to be a good agent
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“Very satisfied!...”

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Jun 18,2018
Minithumbup
By: 'Petru'
Jun 18,2018
0 people found
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Many thanks Gibbs Gillespie Ruislip,happy to find my new home with you guys! My special thanks to James M. who was always very happy to help, very professional and well informed; many thanks again from Petru!...
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“Fantastic...”

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May 21,2018
Minithumbup
By: 'Becky'
May 21,2018
0 people found
this helpful
Breydon was incredibly helpful and supportive throughout the process, always readily available to answer any queries. Cannot thank him and his team enough for their support in finding our home. Becky and Jakub...
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Comment on agent fees
Reasonable
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“Renting a Property in Ruislip/Ickenham!...”

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May 18,2018
Minithumbup
By: 'Jay'
May 18,2018
0 people found
this helpful
James Misseldine (and Sophie Keeping) have been great, from my first phone, my viewings of a couple properties, to my offer and references being accepted on a property that was by far the best I viewed out of 9! The process was very swift too, much ...
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Comment on agent fees
Fair
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“Excellent service...”

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Apr 30,2018
Minithumbup
By: 'Enikő'
Apr 30,2018
0 people found
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First overall I was very happy with Gibbs Gillespie service in Northwood, Pinner and Rickmansworth area. I will highly recommend your agency for everyone. Also I would like to say big thanks for Andrea M. I was delighted with her professionalism, knowledge and her friendliness ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:19 PM 12/02/2016 by allAgents

Awards won by Gibbs Gillespie

Individual Branch Awards

Rickmansworth, WD3

Northwood, HA6


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