Gibbs Gillespie

556 reviews 4.7 /5 rating
  • 86% valuation accuracy
  • 93% recommend
  • 95% fee satisfaction
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  • Maggie Brown
    Maggie Brown
  • Sarah Cleverley
    Sarah Cleverley
  • Joe Mule
    Joe Mule
  • Sandra Bolton
    Sandra Bolton
  • Mark Lander
    Mark Lander
  • Erica Hartmann
    Erica Hartmann
  • Danielle Borgonon
    Danielle Borgonon
  • Sophie Keeping
    Sophie Keeping
  • Dev Mann
    Dev Mann
  • Vicky Lyle
    Vicky Lyle
  • Louise Whysall
    Louise Whysall
  • Jonathan Webb
    Jonathan Webb
  • Louise Wood
    Louise Wood
  • Kerry Moreton
    Kerry Moreton
  • Holly Pendred
    Holly Pendred
  • Chloe Reynolds
    Chloe Reynolds
  • Ricky Dowsett
    Ricky Dowsett
  • Anand Popat
    Anand Popat
  • Fiona Lewis-Wall
    Fiona Lewis-Wall
  • Philip Smith
    Philip Smith
  • Stephen Ryan
    Stephen Ryan
  • Paul Tindley
    Paul Tindley
  • Ashley Stevens
    Ashley Stevens
  • Penny OConnor
    Penny OConnor
  • Liam Byrne
    Liam Byrne
When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Lit Read full description...When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standard for the industry to follow. Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested on our laurels and continue to introduce new ideas and innovative practices. Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie. Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
 
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Properties for rent
Jun 23,2017
Minithumbup
By:
Jun 23,2017
0 people found
this helpful
Very good agency! My husband and I moved in to flat in Ruislip Manor about 4 months ago. Every little thing we need from agency is immediately sorted out. The staff is polite, responds to every our email and if there is any problem they are always happy to help. Most of he time we deal with Mrs Rachel Flynn. Good job Rachel! :)...
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Scale 1-5? 3
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Jun 12,2017
Minithumbdown
Dominic Hanson
Dominic Hanson
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Jun 12,2017
0 people found
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I have been really disappointed with the service that I received from Dominic. So much so that I had to ask for someone else to deal with the purchase process instead. I contacted Dominic after I had received my survey to inform him (and through him, the vendor) that some issues had been identified and further negotiation would be required. Upon hearing this, Dominic's attitude was both aggressive and rude. He addressed me this way on 2 occasions and after the second occasion I was forced to co...
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N/A
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By: Jo Ryan
Jun 12, 2017
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We're sorry to hear that you weren't happy with our service and appreciate you bringing this matter to our attention. ...
Apr 06,2017
Minithumbup
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Chanelle Muir
By:
Apr 06,2017
0 people found
this helpful
I would like to thank Chanelle on dealing with my recent renewal She provided excellent customer service , ensuing I was protected at all times All her email responses were helpful and swift Thank you once again...
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Comment on agent fees
Fee fair
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Apr 04,2017
Minithumbup
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Chanelle Muir
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Apr 04,2017
0 people found
this helpful
Id like to leave a small review about a member of your staff who has really impressed me with her enthusiasm and hard work. Chanelle is meticulous in getting things sorted - always on the ball, constantly keeping me up to date, and resolving any issues I have - and doing so almost instantly. These reviews are usually for the agents themselves - but i felt that Chanelle does such good work, that she deserves some recognition. I hope she continues successfully at Gibbs and is rewarded for h...
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n/a
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Apr 01,2017
Minithumbdown
George Callaghan
George Callaghan
Paul Tindley
Paul Tindley
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Apr 01,2017
0 people found
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They were very helpful in negotiating property deals. Their recommendation of a solicitor made the process very easy, and I would thoroughly recommend this fantastic team....
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Not applicable.
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Mar 09,2017
Minithumbdown
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Mar 09,2017
0 people found
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Your staff took it upon themselves to cancel my personal accounts with utilities and council tax, this is completely out of order and while I fully understand that all estate agents are money hungry and greedy and all have sly little deals with different energy companies so you can benefit yourselves but still put up this fake annoying smile like you actually care about a customer, going behind my back is wrong and I'm disgusted, if I was genuinely given the choice to be locked in a room with a ...
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Mar 06,2017
Minithumbup
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Mar 06,2017
0 people found
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I would like to thank you for your quick response and commend to you Dave from Gas Flow. He was very professional, accommodating and fast. He quickly identified the problem and even adapted his program in order to make sure my family was not left without heating and hot water all weekend. I am very grateful for the excellent service by Nicola Martin of Gibbs Gillespie for seeing to it that things were dealt with quickly. Philip Woolley...
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Feb 27,2017
Minithumbup
Oliver Squires
Oliver Squires
Conor Oneill
Conor Oneill
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Feb 27,2017
0 people found
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Having been messed about by a previous Gibbs employee I didn't have much confidence but when Oliver took over we found a home and he was a great help in selling our previous home. Oliver took the time to answer my questions and return my endless calls and made problems with a difficult buyer that bit easier! Conor in the office was also very good at passing messages on to Oliver. We are now happy in our new home- thank you Oliver!...
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Good
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Feb 08,2017
Minithumbup
Oliver Squires
Oliver Squires
Conor Oneill
Conor Oneill
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Feb 08,2017
0 people found
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Having not sold a house for over 20 years my partner and I found the whole process quite stressful. However in terms of marketing our property and negotiating with prospective buyers there was minimum stress. Oliver was extremely calm and professional,whilst we found Conor to always be courteous and helpful. It is also worth noting that Olivers advice in selecting a good reliable buyer was invaluable. Once we were under offer and solicitors became involved however things became a bit disjointed ...
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Good
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Feb 01,2017
Minithumbup
Daniel Schultz
Daniel Schultz
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Feb 01,2017
0 people found
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We are quite glad that we ended up working with Daniel at Gibbs Gillespie helping us to find our new home after a few months of hopeless flat hunting.It was quite refreshing to find an agent who was listening to our requirements, kept us updated on the latest available properties, was not pushy and knew exactly what we were after. Besides he is always helpful and cheerful. All the paperwork was quite fast and accurate.The fact that everything is happening online makes our life easier and we are...
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Jan 31,2017
Minithumbup
Philip Benger
Philip Benger
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Jan 31,2017
0 people found
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i am happy with the service has provided by the agent :) excellent service i am satisfied with all the service and support i have received....
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Jan 31,2017
Minithumbup
Daniel Schultz
Daniel Schultz
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Jan 31,2017
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Danny has been really helpful in arranging a new Tenant for my Flat. He is efficient and goes the extra mile to make sure that everything is just right. A professional and personable young man who is a credit to Gibbs Gillespie....
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Comment on agent fees
Fees are reasonable and acceptable.
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Jan 25,2017
Minithumbup
Daniel Schultz
Daniel Schultz
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Jan 25,2017
0 people found
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Daniel has been an excellent agent to work with. When my wife and I started looking to rent a property, we did not expect things to move so quickly. In just over 1 week, we had the all clear and were told we will be getting our keys in the next few days. His communication skills have been great, and has managed this tenancy very well. Due to Daniels friendly and honest nature, he made it easy for my wife and I to ask as many questions as we could. I highly recommend Gibbs Gillespie lettings ...
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Comment on agent fees
Reasonable
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Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
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It is a long time since we have moved house and had forgotten how frustrating an experience it can be. The Gibbs Gillespie team helped us through the process keeping as up to date as possible with what was happening. They sold our house very quickly and remained friendly, and supportive throughout the ongoing process to completion....
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Jan 16,2017
Minithumbup
Erica Hartmann
Erica Hartmann
Maria King
Maria King
By:
Jan 16,2017
1 people found
this helpful
We met with Erica in September 2016 in order to sell my late Father's property in The Chyne, Gerrards Cross. Prior to September we had experienced many disappointments with regards to the sale of the house. Erica was professional and attentive filling us with confidence that she would be able to sell the property. Along with this her colleagues, Vicky, Fiona, Maria, Dev and Jake were considerate, professional and communication was excellent at all times. What was an extremely stressful situa...
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Comment on agent fees
There is doubt that we would recommend Gibbs Gillespie. The fees charged match the level of service given.
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Jan 11,2017
Minithumbup
Vicky Lyle
Vicky Lyle
Dev Mann
Dev Mann
By:
Jan 11,2017
1 people found
this helpful
I've been dealing with Vicky ( & occasionally Dev) for the rental of my apartment in Beaconsfield for some time now. I was sceptical at first as they weren't based directly in my area. I'd been dealing with a Beaconsfield agent prior to engaging Gibbs Gillespie, with no joy... I now think the other agents were waiting for RightMove to do the work for them! Gibbs Gillespie have always managed to find great tenants for me and very quickly. Vicky is always very pleasant to deal with, always ha...
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Great fees. Great results.
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Dec 21,2016
Minithumbup
Erica Hartmann
Erica Hartmann
Fiona Lewis-Wall
Fiona Lewis-Wall
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Dec 21,2016
0 people found
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I initially spoke Gibbs Gillespie last year to discuss selling my property, at the time I chose to work with an alternative estate agent as they had sold me the house originally. To cut a very long story short, I enlisted the services of Gibbs Initially via Erica Goodman who was extremely attentive, professionally and above all honest, from the right price of the house, to the consistent communication throughout the process, everything was first class. Where Gibbs really came into their own was ...
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Comment on agent fees
The fees were perfectly acceptable, especially given the support provided in what was a very challenging time for us.
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Dec 21,2016
Minithumbup
Rosie Pierce
Rosie Pierce
Conor Oneill
Conor Oneill
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Dec 21,2016
0 people found
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Despite experiencing some frustrations during the sale of our property the end result made the 7 months timeline worthwhile. There was a changeover of staff in the office part way through our conveyancing which left us chasing around for updates but I have to say Rosie was an absolute star and soon got things back on track. She was calm, reassuring and efficient. Conor was usually our first point of contact with the office and was always friendly, polite and professional. Paul and Oliver the man...
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Comment on agent fees
Reasonable in comparison to others in the area.
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Nov 23,2016
Minithumbdown
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Nov 23,2016
0 people found
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As a Lanlord having placed four of my buy to let with our Rickmansworth office found the service to be very satifactory and all of the staff polite and helpful. I rate your company to be one of the best in the UK based on my experience with other Esatae Agents. Keep the good work....
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Fees is more competitive as compared to other Agents
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Nov 22,2016
Minithumbup
Stuart Glanfield
Stuart Glanfield
Penny OConnor
Penny OConnor
By:
Nov 22,2016
0 people found
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The service I received was outstanding, really appreciated the smooth transition of moving into our new house. Great customer service and speedy correspondence....
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Nov 16,2016
Minithumbup
Nicola Martin
Nicola Martin
By:
Nov 16,2016
0 people found
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Nikki recently returned from work following a serious illness and immediately became involved, on our behalf, in a complex insurance matter. She tackled every aspect of the issue with characteristic tact, determination and tenacity, which ultimately led to a satisfactory resolution of the issue. We are in no doubt that this would not have been the case without Nikki's help. In short, she was brilliant and provided absolutely top notch customer service - Thank you Nikki!...
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Not relevant to this matter.
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Oct 28,2016
Minithumbup
Ashley Stevens
Ashley Stevens
Stuart Glanfield
Stuart Glanfield
By:
Oct 28,2016
0 people found
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When I purchased a second property for rental I was very unsure with the responsibilities of been a landlord and having the worry of having the property vacant for periods of time, I must say all these concerns have been taken away from me by the wonderful work produced by Ashley Stevens and his team. I regard myself as very fortunate to have this team looking after my property. My tenant gave notice recently and a new tenant was found in a matter of days, I had the pleasure of meeting Ashley, S...
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Comment on agent fees
Good
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Oct 26,2016
Minithumbup
Josh Reynolds
Josh Reynolds
By:
Oct 26,2016
0 people found
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I found Josh to be extremely helpful and efficient. What impressed me were the regular phone calls keeping me up to date and the relative speed of the sale of our flat. I look forward to the same when my house goes on the market next year! Many thanks....
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Comment on agent fees
Reasonable
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Oct 21,2016
Minithumbup
Sarah Cleverley
Sarah Cleverley
Sophie Keeping
Sophie Keeping
By:
Oct 21,2016
0 people found
this helpful
Sarah was very helpful in preparing the house for rental again and always responded very quickly to emails so that I was kept well informed. Sophie was very efficient with the admin side of things. Thanks ladies!...
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Oct 21,2016
Minithumbup
Penny OConnor
Penny OConnor
Stuart Glanfield
Stuart Glanfield
By:
Oct 21,2016
0 people found
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All aspects of the tenancy process were timely and carried out in a professional yet friendly (but not patronising) approach. Have used a number of agents previously and this branch is definitely one of the best....
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Comment on agent fees
Arrangements were automatically sorted to ensure we paid the lowest fees possible for our particular circumstances. This made them very competitive.
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Oct 06,2016
Minithumbup
Stephen Hyams
Stephen Hyams
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Oct 06,2016
0 people found
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Steve Hyams has been the agent we have been dealing with to purchase the bungalow in Northwood. Although he has been representing the vendor he has given enormous help and assistance to us as purchasers as well. Thorough and straight forward, Steve has eased the process and if I was selling again I would definately enroll his services....
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Sep 12,2016
Minithumbup
Sam Robbins
Sam Robbins
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Sep 12,2016
0 people found
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I did not even consider another agent in Ruislip when putting my parent's home on the market. I knew that Gibbs Gillespie were efficient and that I could trust their straightforward approach. My trust was not misplaced. Very competitive commission rates and good communication throughout led to a smooth sale. We had a number of possible buyers and Sam was helpful in sorting out those likely to proceed from the time wasters. Well done the team....
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Comment on agent fees
Very competitive.
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Sep 09,2016
Minithumbup
Vicky Lyle
Vicky Lyle
By:
Sep 09,2016
0 people found
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After looking for a property around this area for at least 3 months with no positive results from other agents or companies, Vicky was the one that really helped us and understood all our needs. We are really happy in the new house and everything is thanks to her....
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Comment on agent fees
The fees we paid were not very high. I am satisfied with the amount paid.
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
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Satisfactory service. Photos taken to advertise the flat were excellent. The property was let reasonably quickly, but for £50-£75 less per month than we were originally advised would be achievable 6 months previously, even though the property was unaltered, and no market factors were given as reasons for this lower amount, so this was disappointing. Communication has been prompt, staff have always been available and generally the process has from marketing to letting has gone smoothl...
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Comment on agent fees
the monthly percentage fee is good value, including rent guarantee
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Sep 01,2016
Minithumbup
Tim Buckley
Tim Buckley
By:
Sep 01,2016
0 people found
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A very professional service , I was kept informed all the way through the sale of my property ....Tim was outstanding ... Thanks for all your hard work ....
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Comment on agent fees
Very happy with fees
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From Landlords From Tenants From Vendors From Buyers Other
111 10 137 11 159 2 93 5 16 12
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Agent Fees

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Last updated at 1:19 PM 12/02/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:19 PM 12/02/2016 by allAgents

Awards won by Gibbs Gillespie

Individual Branch Awards

Gerrards Cross, SL9 7DA

Northwood, HA6 3AD

Pinner, HA5 1AA

Rickmansworth, WD3 1EE

Ruislip, HA4 0AG

Ruislip, HA4 8LT

Harrow, HA5 5EH

Uxbridge, UB8 1LQ

Ruislip, HA4 8LJ

Firm rankings


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View All 11 Branches


Gibbs Gillespie - Gerrards Cross, , SL9
Gerrards Cross
26 Packhorse Road, Gerrards Cross SL9 7DA
(33)
Gibbs Gillespie - Harrow, , HA5
Harrow
303-305 Rayners Lane, Harrow HA5 5EH
(48)
Gibbs Gillespie - Lettings Hub, Uxbridge, UB8
Lettings Hub
Lettings Hub, 2nd Floor, 268-270 High Street, Uxbridge UB8 1LQ
(3)
show all branches (11)
Gibbs Gillespie - Northwood, , HA6
Northwood
65C Green Lane, Northwood HA6 3AD
(35)
Gibbs Gillespie - Pinner, , HA5
Pinner
Chapel Lane Chambers, 1 Chapel Lane, Pinner HA5 1AA
(62)
Gibbs Gillespie - Pinner Sales, Pinner, HA5
Pinner Sales
Pinn House, 2 High Street, Pinner HA5 5PW
(12)
Gibbs Gillespie - Rickmansworth, , WD3
Rickmansworth
3 Odeon ParadeHigh Street, Rickmansworth WD3 1EE
(98)
Gibbs Gillespie - Ruislip, , HA4
Ruislip
172 High Street, Ruislip HA4 8LJ
(33)
Gibbs Gillespie - Ruislip Lettings, Ruislip, HA4
Ruislip Lettings
90 High Street, Ruislip HA4 8LT
(56)
Gibbs Gillespie - Ruislip Manor, Ruislip, HA4
Ruislip Manor
48 Victoria Road, Ruislip HA4 0AG
(80)
Gibbs Gillespie - Uxbridge, , UB8
Uxbridge
268 High Street, Uxbridge UB8 1LQ
(83)

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