Get Living London

Horrible customer experience. I have been a tenant for many, many years and they never respond to any emails. Phoning them is exactly the same, they are never able to give you any information or have the appropriate people come to the phone to resolve issues. Their flats are already falling ... Read Full Review

The property is good and has an excellent location and everything is smooth sailing .... Till you need the maintenance team. Getting them to do any job is no less than a nightmare. Having lived here for close to 6 years I have seen the golden period and now it’s absolutely hellish ... Read Full Review

Katarina Slavkovska was extremely helpful and displayed outstanding customer service skills. She went above and beyond and was persistent to help me with my enquiry. It was exceptional service from Katarina. Thank ... Read Full Review

They haven’t sorted out any of my issues and don’t care about me personally as a customer. Not worth the premium and not worth the rent. Customer service ... Read Full Review

I've struggled with a few members of the Get Living team, but Anne Marie from the front desk could not have been nicer and more helpful with my parking situation. Such a massive credit to their ... Read Full Review

I lived in East Village for 3.5 years. Get Living London provides consistently poor, unprofessional, rude, unhelpful and dishonest service! When I first moved in, I noticed that the 'concierge service' was only available for very limited times and was not flexible for a person working ... Read Full Review

By far the worst renting company in London! I've stayed there from August to April (2019) and only faced issues and troubles from them! When you have a defect in the flat, definitely don't count on them to be reactive or of any assistance. It's written on their website that they ... Read Full Review

GLL are hands down the worst agent I've had to deal with, even worse than any student landlord I experienced. Once the contract is signed they never respond to any emails, calls or visits to the office. When trying to transfer the tenancy of the flat to one new tenant (a flat of three) ... Read Full Review

I had the most horrible experience when negotiating for parking and pod agreements! It took me almost a year (and still going) to sort out with so much wasted manpower on my part, GLL and Triathlon. Not to mention the stress, aggravation and frustration. Horrible customer service experience. They ... Read Full Review

I have been living in the UK for 10 years and in London the last 6. The get living London is by far the WORSE agency in the world. You need to get in the office to get something done as via emails they struggle to provide the right info the first three times, if you are lucky! Of course they reply ... Read Full Review

Absolute sham of an agency - the whole process from viewing to finally getting and renting a property was made unnecessarily difficult - despite confirming viewings for several properties were told at the last minute the day before viewing the property had been taken and were given only more ... Read Full Review

Absolutely terrible agency - not organized and they don't what they are doing. Can't think of any good ... Read Full Review

Rubbish agency! The staff are incompetent The property always has problems It's overpriced They spend too much on marketing and less on the actual ... Read Full Review

I have rented from Get Living London two years in a row, and my experience last year was phenomenal. However, this year I must unfortunately state that is was far from prompt and extremely complicated. For each matter that needed resolving, the team redirected me numerous times. Further, we ... Read Full Review