Get Living London
1.9/5, 14 reviews
21% recommended
0% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 67% £990 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 3 11 0 0 0 0 0 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Get Living London Branches (view all 2)

“Horrible customer experience....”

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Feb 03,2022
Minithumbdown
By: 'Εβελί&'
Feb 03,2022
0 people found
this helpful
Horrible customer experience. I have been a tenant for many, many years and they never respond to any emails. Phoning them is exactly the same, they are never able to give you any information or have the appropriate people come to the phone to resolve ...
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“Nightmare...”

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Sep 14,2020
Minithumbdown
By: 'Vineeta'
Sep 14,2020
0 people found
this helpful
The property is good and has an excellent location and everything is smooth sailing .... Till you need the maintenance team. Getting them to do any job is no less than a nightmare. Having lived here for close to 6 years I have seen the golden period ...
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“Excellent Customer Service...”

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Jul 25,2020
Minithumbup
Katarina
By: 'Masud'
Jul 25,2020
1 people found
this helpful
Katarina Slavkovska was extremely helpful and displayed outstanding customer service skills. She went above and beyond and was persistent to help me with my enquiry. It was exceptional service from Katarina. Thank you!...
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“They haven’t sorted out any of my issues and ......”

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Jun 20,2020
Minithumbdown
By: 'Rebecca'
Jun 20,2020
0 people found
this helpful
They haven’t sorted out any of my issues and don’t care about me personally as a customer. Not worth the premium and not worth the rent. Customer service awful....
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“I've struggled with a few members of the Get ......”

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Mar 13,2020
Minithumbup
Anne Marie
By: 'Alex'
Mar 13,2020
0 people found
this helpful
I've struggled with a few members of the Get Living team, but Anne Marie from the front desk could not have been nicer and more helpful with my parking situation. Such a massive credit to their team....
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“Beware of Get Living London!...”

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Aug 01,2019
Minithumbdown
By: 'katherine'
Aug 01,2019
2 people found
this helpful
I lived in East Village for 3.5 years. Get Living London provides consistently poor, unprofessional, rude, unhelpful and dishonest service! When I first moved in, I noticed that the 'concierge service' was only available for very limited times and was not flexible for a person working ...
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“Worst renting company ever!...”

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Apr 30,2019
Minithumbdown
By: 'Oumar'
Apr 30,2019
1 people found
this helpful
By far the worst renting company in London! I've stayed there from August to April (2019) and only faced issues and troubles from them! When you have a defect in the flat, definitely don't count on them to be reactive or of any assistance. It's written ...
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Comment on agent fees
No fees
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“Worst agent I've had to deal with....”

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Jan 21,2019
Minithumbdown
By: 'Alan'
Jan 21,2019
1 people found
this helpful
GLL are hands down the worst agent I've had to deal with, even worse than any student landlord I experienced. Once the contract is signed they never respond to any emails, calls or visits to the office. When trying to transfer the tenancy of the ...
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Comment on agent fees
Rent is too high considering the surrounding area. No deposit is a positive.
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“Parking & Pod...”

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Dec 06,2018
Minithumbup
By: 'Aimee'
Dec 06,2018
0 people found
this helpful
I had the most horrible experience when negotiating for parking and pod agreements! It took me almost a year (and still going) to sort out with so much wasted manpower on my part, GLL and Triathlon. Not to mention the stress, aggravation and frustration. Horrible ...
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Comment on agent fees
I will recommend Sophie Cohen ONLY. The rest I am not sure. See my comments above why.
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“Just the worst agency in the history of agencies...”

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Nov 01,2018
Minithumbdown
By: 'Maria'
Nov 01,2018
1 people found
this helpful
I have been living in the UK for 10 years and in London the last 6. The get living London is by far the WORSE agency in the world. You need to get in the office to get something done as via emails they struggle to provide ...
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By: Chris
Nov 23, 2018
View all comments (1)
I have had the exact same experience. The area is nice, flats are nice, however the management team and backroom staff are completely incompetent - although face-to-face, very friendly to deal with. ...

“Awful Service - totally disorganised...”

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Aug 31,2018
Minithumbdown
By: 'Anon'
Aug 31,2018
4 people found
this helpful
Absolute sham of an agency - the whole process from viewing to finally getting and renting a property was made unnecessarily difficult - despite confirming viewings for several properties were told at the last minute the day before viewing the property had been taken and ...
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Comment on agent fees
Good thing is there's no fees at all - but perhaps this is why the issues arise.
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“Absolutely terrible agency - not organized and they don't what ......”

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Feb 04,2018
Minithumbdown
By: 'Renting'
Feb 04,2018
4 people found
this helpful
Absolutely terrible agency - not organized and they don't what they are doing. Can't think of any good points....
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“Rubbish agency!The staff are incompetentThe property always has problemsIt's ......”

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Feb 01,2018
Minithumbdown
By: 'Review'
Feb 01,2018
2 people found
this helpful
Rubbish agency! The staff are incompetent The property always has problems It's overpriced They spend too much on marketing and less on the actual property....
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“I have rented from Get Living London two years in ......”

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Sep 04,2017
Minithumbdown
By: 'DG'
Sep 04,2017
2 people found
this helpful
I have rented from Get Living London two years in a row, and my experience last year was phenomenal. However, this year I must unfortunately state that is was far from prompt and extremely complicated. For each matter that needed resolving, the team redirected me ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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