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17 Holywell Hill
St Albans
01727 750122

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Properties for rent
Mar 02,2017
By: 'Professional couple St Albans'
Mar 02,2017
1 people found
this helpful
Used in 2016/2017: My partner and I were looking to rent a property in St Albans and found a really nice one online. Unfortunately it was being let through Gem lettings. We met Gemma, the lady behind the agency and had our viewing. Despite a weirdly frosty viewing in which Gemma was barely civil, we liked the owner and were interested in taking the property. We let Gem know but then heard nothing from her for more than 24 hours. We tried again to contact her but found her impossible to reach, un...
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Comment on agent fees
No sale made, so no fees.
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Nov 22,2013
By: 'Gem Lettings-Gemma O\'Sullivan'
Nov 22,2013
5 people found
this helpful
In November 2013 we enquiries about letting a house in St Albans. We were very keen to rent this house as it was a good size and perfect location. After several attempts my wife managed to get an appointment for a viewing. On the day of the viewing Gemma phoned and said the house had been let without being viewed, we were very annoyed as this shouldn\'t happen. Two weeks later the house was to let again and several calls were made by myself on the Fri & Sat & Monday morning, every time...
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What agent could do to change your mind?
Nothing..! The trust in between customer and agent has been broken.
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