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    Manager Williams
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    Ian Williams
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    Stephen Rosen
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    Carol Cotterel
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    Joe Boyland
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Properties for sale
Properties for rent
Jan 22,2015
Minithumbdown
By:
Jan 22,2015
5 people found
this helpful
Where to begin!!! The Manager on various occasions said he would take a new picture of the front of my house with the new bespoke fence,i had lots of excuses i.e. the picture is at head office,the picture never came out,and finally I am not good with pictures.I then went in to the Dover office on a Friday Evening and started to talk to a young lady about my property and she said the manager was in the back room where suddenly he came out and leaned against the wall twisting an elastic band be...
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May 01,2014
Minithumbdown
By:
May 01,2014
2 people found
this helpful
Frequent aggressive calls questioning why we weren\'t ready to exchange, when it was their vendor that was delaying progress by withholding information. When we had been ready to exchange for a week with contracts signed and with the solicitor and the money transferred into the solicitors account, their vendor pulled out as we were questioning unpaid payments to the freeholder. When some unnamed employee from the Canterbury branch rang to inform us that the sale was not going through, he \'t...
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What agent could do to change your mind?
Been professional. Explained to the vendor the normal process of selling a property. Look into the facts of a sale before ringing a client.
Was this helpful? Yes
Mar 06,2014
Minithumbdown
By:
Mar 06,2014
1 people found
this helpful
We viewed this property in understanding it was a long term let. Carol and Stephen both assured us this was a Long term let. So we under went all the credit checks etc. I had to chase daily to make sure these were going through ok. We had to pay lots of money for these to be done. We even paid for the invatory to be carried out by them but it wasn\'t it was done by the actual landlord who said they had no money from geerings to do this. We moved in during December only to be told last week that...
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What agent could do to change your mind?
Be honest from the start. We didn\'t want a short term let. Lots of unnecessary stress and upset caused by them not being honest.
Was this helpful? Yes
Jan 02,2014
Minithumbdown
By:
Jan 02,2014
3 people found
this helpful
Thise psople at Geering and Colyer took 400 pounds off me towards THEIR chosen legal firm ... on receipt of the terms I decided to go with a local soliditor ... Geering and Collyer are refusing to refund my 400 Pounds they bad mouth local soilicitors...
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Sep 29,2013
Minithumbdown
By:
Sep 29,2013
2 people found
this helpful
They lied about their fees, initially quoting in the region of £350 but later billing us for over £600. Only after taking an ironically named \'good faith\' deposit was a written schedule of payment provided with a breakdown of fees. Contract documentation they provided contained numerical errors and typos and had to be sent back twice because of their apparent mathematical illiteracy. They failed to send proper authority to reference when doing checks and didn\'t confirm our move in...
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What agent could do to change your mind?
Being honest, professional and competent would have avoided all of the above.
Was this helpful? Yes



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