Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements ar
Read full description...Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.
Gatekeeper Property Services Ltd

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Properties for Sale
Properties to Rent

“Very informative...”

Nov 26,2018
Minithumbup
By: 'Laura Hunt'
Nov 26,2018
0 people found
this helpful
Very impressed with the service. Harriet was very knowledgeable, polite and helpful. Didn't feel pressured into anything which I've felt before from agents. Answered all questions we had. Overall a great experience....
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Comment on agent fees
Me and my partner were happy with the fees, they have been quite a bit more with past agents.
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“Excellent Service...”

Nov 19,2018
Minithumbup
By: 'First Time Tenant'
Nov 19,2018
0 people found
this helpful
I used Gatekeeper to rent my fist home and I was very happy with the service I received. At renewal they were equally as helpful and whenever I have a questions they are just a phone call away. Very impressed!...
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Comment on agent fees
Good
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“Excellent Service...”

Nov 19,2018
Minithumbup
By: 'Natasha'
Nov 19,2018
0 people found
this helpful
Both Sarah and Lucy have provided me with a service above and beyond what I expect of a letting agent. They keep me updated and informed and I have had a few incidents these last months where problems have occurred and they have sorted them ...
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Comment on agent fees
Good
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“Great service...”

Nov 11,2018
Minithumbup
By: 'Stewart'
Nov 11,2018
0 people found
this helpful
We were delighted that a let was agreed on our flat within days of going on the market. Negotiations were handled quickly and carefully and the web portal is an added convenience. We have used Gatekeeper a number of times and wouldn't go anywhere ...
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Comment on agent fees
The fees structure is sensible and fair.
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Nov 08,2018
Minithumbup
By: 'James Talbot'
Nov 08,2018
0 people found
this helpful
I initially reviewed Gatekeeper as a good estate agent. However after beginning the tenancy there are a few issues, they seem slow to follow up on bigger issues - toilet and guttering repairs with the property, and sign you in to an extortionate home insurance ...
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Comment on agent fees
Just standard really, not the highest I've seen but not the lowest.
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“Good quality of support and speedy reply to enquires...”

Nov 04,2018
Minithumbup
By: 'Michele'
Nov 04,2018
0 people found
this helpful
I'm very satisfied with Gatekeeper and Andrew Ballard has proven to be a capable member of the Gatekeeper team. I recommend this letting agency. Thumb up!...
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Comment on agent fees
Overall it is average. Renewing fees are high.
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“Impressed...”

Nov 03,2018
Minithumbup
By: 'Happy customer'
Nov 03,2018
0 people found
this helpful
Gatekeeper manage our rental property for 3 years, they took care of all maintenance issues promptly and kept us informed all the way. Now we are living in another city and decided to sell our rental property. Gatekeeper marketed the property and it has sold within 6 ...
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Comment on agent fees
Fees are reasonable and in-line with the market.
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“Good support...”

Oct 31,2018
Minithumbup
By: 'WVT'
Oct 31,2018
0 people found
this helpful
When I have reported an issue there has been a swift response. Workmen were contacted and their contact details were given to me. The company always check that the work has been completed to my satisfaction....
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Comment on agent fees
The fees are reasonable.
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“customer care...”

Oct 30,2018
Minithumbup
By: 'Graylin'
Oct 30,2018
0 people found
this helpful
I have found the property care team professional,friendly and helpful. They keep me very well informed and look after my best interest when dealing with any problems or outside agencies and always respond within any stated time frame....
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Comment on agent fees
Good
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“Good Service...”

Oct 26,2018
Minithumbup
By: 'Peter'
Oct 26,2018
0 people found
this helpful
The service from Gatekeeper is generally very good, and always polite and helpful. Very good value for money. I would recommend for prospective landlords....
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Comment on agent fees
good value for money
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“Great Service...”

Oct 16,2018
Minithumbup
By: 'Craig'
Oct 16,2018
0 people found
this helpful
A friend recommended that I start using Gatekeeper and Mat in particular several years ago. Mat is very knowledgeable and easy to talk to and having had experience of other agents (not good experience) I would not hesitate to recommend Gatekeeper. Sarah deals with day ...
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Comment on agent fees
Good
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“Lettings...”

Oct 12,2018
Minithumbup
By: 'Lorraine'
Oct 12,2018
1 people found
this helpful
Mat and Ben have been very helpful. They have kept me informed on any viewing and have done checks etc on my new tenant....
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Comment on agent fees
Good
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“Very professional...”

Oct 10,2018
Minithumbup
By: 'Andrea'
Oct 10,2018
2 people found
this helpful
I have let out my property with Gatekeeper Property Services for several years now. The team is always very professional. Alex keeps me regularly updated on the condition of the property and any work which may need carrying out....
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Comment on agent fees
The fees are goods compared with other agent's i have used
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“TOP PERFORMANCE...”

Oct 06,2018
Minithumbup
By: 'GEORGE ROBERTSON'
Oct 06,2018
2 people found
this helpful
Both Lucy & Sarah always work to address any issues regarding my property immediately. On the odd occasion that any mistakes have been made on their part they are always ready to apologise and remedy the situation post-haste. As an older and established landlord they ...
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Comment on agent fees
Reasonable
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“Fantastic communication...”

Sep 26,2018
Minithumbup
By: 'Kayla Grace'
Sep 26,2018
2 people found
this helpful
Me and my partner were looking to relocate from the Midlands to the South West and our situation has been dealt with extremely well. After showing interest in a property that was no longer available, we were referred to another which is perfect for us ...
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Comment on agent fees
The fees are very reasonable and the way they are broken down and spread over a couple of months (due to our moving in date) was very convenient.
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“Poor services, communication and lack of support for tenants...”

Sep 25,2018
Minithumbdown
By: 'Adi'
Sep 25,2018
3 people found
this helpful
First of all this is a general review of what we experienced with Gatekeeper agency I'm not making referrals to any agents as most of them are nice and friendly but they are not there to make you better they are there to make ...
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“House Move...”

Sep 21,2018
Minithumbup
By: 'Fiona B'
Sep 21,2018
1 people found
this helpful
We have recently used Gatekeeper for the 1st time to rent a property and have found all staff very friendly and professional from start to finish. Daniel showed us round the house we were interested in a couple of times and answered any queries we ...
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Comment on agent fees
I think the fees are fair.
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“Gatekeeper...”

Sep 13,2018
Minithumbup
By: 'Mrs Sarah Payne'
Sep 13,2018
1 people found
this helpful
I would recommend Gatekeeper to anyone and I trust them to look after my property 100%. I have never had any reason to complain, they provide excellent service for a hassle free rental experience from a landlords point of view...
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Comment on agent fees
I have nothing to compare their fees to as I have never looked anywhere else but I consider their fees worth every penny
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“House move...”

Sep 11,2018
Minithumbup
By: 'Patison'
Sep 11,2018
1 people found
this helpful
It was a good service.they took me stage by stage and finally moved into the property. What a great service.Well done Gatekeepers...
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Comment on agent fees
Reasonable good
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“Viewings & New Tenant...”

Sep 03,2018
Minithumbup
By: 'Jacob Myers'
Sep 03,2018
0 people found
this helpful
I viewed 2 properties with Gatekeeper and decided to rent 1. The properties were well presented and Louise who showed me around was very informed. The application process was really simple and Im moving in about a week which is great as start my new job mid ...
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Comment on agent fees
Better than most
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“Experienced Landlord...”

Sep 03,2018
Minithumbup
By: 'Barry Evans'
Sep 03,2018
0 people found
this helpful
As a Landlord with more than one property it is important for me to get concise and clear communication about what is going on at my properties. I find all the Gatekeeper colleagues very informed and always available when I need them. Being able to ...
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Comment on agent fees
Excellent
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“New Job New Home :-)...”

Aug 31,2018
Minithumbup
By: 'K Sand'
Aug 31,2018
0 people found
this helpful
As a tenant of Gatekeeper I have been very impressed by all the communication and support I have received. Dan was excellent at my viewings even helped me to measure up. Lucy was excellent when going through the application and the other team members supported ...
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Comment on agent fees
Good
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“Fantastic...”

Aug 29,2018
Minithumbdown
By: 'Mr Madhuram Rana'
Aug 29,2018
0 people found
this helpful
As a landlord, I am really happy so far. All property updates in time and with very important informations. Impartial advice to both tenant and landlord. My allocated staff used to be Kate Mittell now Sarah Evans. Both are great for me. Thank you very ...
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Comment on agent fees
I am happy with their current fees.
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“Excellent service...”

Aug 11,2018
Minithumbup
By: 'Chelsea'
Aug 11,2018
0 people found
this helpful
Me and my friend were looking for our first place together and these were our first viewings , Daniel knew that and didn't take advantage of that , he told us the pros and cons of each place and wanted to help us find the right ...
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Was this helpful? Yes
By: Vanessa
Aug 16, 2018
View all comments (1)
Hi Chelsea, thanks so much for leaving such great feedback for Daniel, it's great to hear that he looked after you so well. Kind Regards, Vanessa - Marketing Director ...

“First Class...”

Aug 11,2018
Minithumbup
By: 'ET'
Aug 11,2018
0 people found
this helpful
As a landlord I cannot be more pleased withe service I receive from Gatekeeper and Sarah Evans my allocated contact. Always proactive and efficient - a problem free service!...
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Comment on agent fees
Fees seem good
Was this helpful? Yes

“Market and find tenant...”

Aug 07,2018
Minithumbup
By: 'Jon'
Aug 07,2018
0 people found
this helpful
Switched to Gatekeeper from our existing agent based on poor service with 'old' agent. Gatekeepers systems and communication have been excellent, along with a competitive price. Early days but seem excellent, good transparency at each stage of process....
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Comment on agent fees
Good, constituted significant reason to make switch
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“Feedback...”

Aug 06,2018
Minithumbup
By: 'Lisa Evans'
Aug 06,2018
0 people found
this helpful
I have been with gatekeeper since they first opened in Aylesbury as one of there Landlords. Gatekeeper look after 4 of my rentals and i wish they would expand to London to look after one of my properties there. They are efficient, always looking for the ...
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Comment on agent fees
good
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By: Vanessa
Aug 07, 2018
View all comments (1)
Hi Lisa, thanks so much for leaving such a positive review. I am so pleased that you find the team efficient and trustworthy in looking after your properties and the fact that they work in your best interests as well as the tenants. I really appreciate your feedback, Kind Regards, Vanessa - Marketing Director ...

“Great for me as a Tenant...”

Jul 26,2018
Minithumbup
By: 'Darren Andrews'
Jul 26,2018
0 people found
this helpful
As a long term tenant you can sometimes feel like a bit of a second class citizen when renting. I recently rented through Gatekeeper and I gave been very impressed by the service i have been offered. Personable and professional they have answered all my ...
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Comment on agent fees
Excellent and well explained
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“Delivered Beyond Expectations...”

Jul 22,2018
Minithumbup
By: 'Billy Jones'
Jul 22,2018
0 people found
this helpful
In an age where you are constantly bombarded with requests for reviews or feedback I generally dont bother. However, when I am really impressed I am happy to say a few words. I have to say that Gatekeeper have delivered beyond my expectation as a ...
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Comment on agent fees
Good
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“Tenant Views...”

Jul 17,2018
Minithumbup
By: 'James Stevens'
Jul 17,2018
0 people found
this helpful
I am renting through Gatekeeper and have found their service to be excellent. They have supported me when I had to change tenants when my flat mate moved out, but it was very easy and simple to action....
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Comment on agent fees
Good
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
118 12 101 42 24 0 4 0 6 10

Fees

No fees set.

Complaints Procedure

No procedure available.

Aylesbury
7 Midshires Business Park, Smeaton Close HP19 8HL
(3)
Banbury
Property Care Dept 6 South Bar Street, Banbury OX16 9AA
(0)
Swindon
165 Victoria Road, Swindon SN1 3BU
(43)
show all branches (4)
Witney
77 High Street, Witney OX28 6JA
(200)


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