Gatekeeper Property Services Ltd
4.5/5, 597 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
91% lettings fee satisfaction



Property Features

Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 96% 91% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
196 17 222 50 51 2 24 0 21 14
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Gatekeeper, are absolutely brilliant. they ar......”

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Mar 01,2024
Minithumbup
Daniel
By: 'Barbara'
Mar 01,2024
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this helpful
Gatekeeper, are absolutely brilliant. they are professional, friendly, and really know their stuff. They always know who I am, what property, and the tenant. They find new tenants quickly, do all the right checks, and make sure the property is being cared for. They liaise ...
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By: vanessa
Mar 05, 2024
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Hi Barbara, wow what lovely comments to receive - thank you so much! So pleased that we are looking after you, your property, and your tenants in a professional and friendly manner! I know the team will be so pleased that you have acknowledged all their hard work on your behalf! All the best, Vanessa ...

“Excellent service received from Dan and the t......”

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Feb 19,2024
Minithumbup
Phil
By: 'Heather'
Feb 19,2024
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this helpful
Excellent service received from Dan and the team at Gatekeeper, as always. As a landlord, I know my properties are in safe hands, leaving me to relax and enjoy my retirement....
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By: vanessa
Feb 20, 2024
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Hi Heather, thanks so much for such a lovely review, Dan and the team will be so pleased to hear that you feel your property is in safe hands and that you are receiving such excellent service! Enjoy! All the best, Vanessa ...

“Excellent service...”

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Jan 12,2024
Minithumbup
By: 'Nigel Wilkins'
Jan 12,2024
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this helpful
Would highly recommend, great communication and full peace of mind for myself that my property is in safe hands....
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By: vanessa
Jan 23, 2024
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Hi Nigel, thank you so much for your kind recommendation, so pleased to hear that you are happy with our communication and feel that we are doing a great job of looking after your property. All the best, Vanessa ...

“Impressed...”

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Dec 11,2023
Minithumbup
By: 'chotty'
Dec 11,2023
0 people found
this helpful
I recently had a great experience with Gatekeeper and wanted to share. Their in-depth local market knowledge, excellent communication, professionalism, and personalised approach made the entire process smooth and enjoyable. Highly recommend!...
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By: vanessa
Dec 21, 2023
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Hi there Chotty, thanks so much for your kind words and great recommendation! So pleased that you found us to be knowledgeable, professional and personal! All the best, Vanessa ...

“Such a pleasure...”

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Nov 21,2023
Minithumbup
Daniel
By: 'S Thomas'
Nov 21,2023
0 people found
this helpful
I recently had the pleasure of working with Gatekeeper Estate Agency in Swindon for the sale of my property and I must say, the experience was nothing short of outstanding. A special shoutout to Dan, who was our main point of contact throughout the process. ...
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By: Vanessa
Nov 30, 2023
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Hi there, thank you so much for taking the time to share your experience and we so appreciate your kind words about Dan, Phil and the entire team. Glad we could make the whole selling process smooth and stress-free for you. Thanks so much for the recommendation, we really appreciate it! All the best, Vanessa ...

“Absolutely terrible - they put my house on th......”

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Sep 28,2023
Minithumbdown
Daniel
By: 'Sara Carter'
Sep 28,2023
0 people found
this helpful
Absolutely terrible - they put my house on the market without proper procedure leading me to incur large solicitor fees - and what do they say ' we will investigate your complaint within 28 days'. totally unacceptable and unprofessional. Avoid....
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By: vanessa
Nov 30, 2023
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Hi Sara, we sincerely apologise for any inconvenience caused and as you know we have been actively working to resolve the issues raised. We understand your frustration with the investigation timeline and assure you we're working diligently to address this promptly. Your feedback is crucial, and we're committed to improving our processes. Thank you for bringing this to our attention and we appreciate your patience and understanding. Kind Regards, Vanessa ...

“Laura was very help and friendly. All our que......”

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Jun 19,2023
Minithumbup
Laura
By: 'Edie'
Jun 19,2023
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this helpful
Laura was very help and friendly. All our questions were answered promptly...
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By: Vanessa
Jun 27, 2023
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Hi Edie, thanks so much for your kind comments, so pleased you found Laura to be helpful and friendly! All the best, Vanessa ...

“A reliable agent. He keeps you updated on the......”

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Apr 20,2023
Minithumbup
Phil
By: 'Danny'
Apr 20,2023
0 people found
this helpful
A reliable agent. He keeps you updated on the property and lets you know about any issues beforehand. He promptly returns calls and emails, making sure you stay informed and can make informed decisions about the property....
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By: vanessa
May 16, 2023
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Hi Danny, thanks so much for all your lovely comments regarding the service you received. All the best, Vanessa ...

“Great experience. Very knowledgeable, efficie......”

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Feb 17,2023
Minithumbup
Kenya
By: 'Nicola Leonard'
Feb 17,2023
0 people found
this helpful
Great experience. Very knowledgeable, efficient and fast service. Great experience all round. I would thoroughly recommend the agency and staff who work there....
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By: vanessa
Feb 21, 2023
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Hi Nicola, thanks so much for recommending us, so pleased you had a good experience with knowledgeable and efficient service! All the best, Vanessa ...

“Very impressed...”

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Jan 15,2023
Minithumbup
Kenya
By: 'René'
Jan 15,2023
0 people found
this helpful
I was shown a rental property by Kenya who could not have been more welcoming and kind, and answered all my questions competently. Overall I was very impressed with the quality of the service....
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By: vanessa
Jan 19, 2023
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Hi René, thanks so much for your review, Kenya will be so pleased to hear that you found her to be kind and welcoming, and that you were impressed with the service. All the best, Vanessa ...

“Helpful and attentive staff, respond to quest......”

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Dec 31,2022
Minithumbup
By: 'Alistair Myles'
Dec 31,2022
0 people found
this helpful
Helpful and attentive staff, respond to questions promptly and professionally, all issues with our rented home have been resolved in a timely manner....
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By: vanessa
Jan 19, 2023
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Hi Alistair, thanks so much for such a positive review, good to hear that everyone was helpful, attentive and professional and any issues have been ironed out quickly for you. All the best, Vanessa ...

“Gatekeeper keep my piece of mind when renting......”

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Dec 23,2022
Minithumbup
Lucy
By: 'Lorraine Carter'
Dec 23,2022
0 people found
this helpful
Gatekeeper keep my piece of mind when renting my flat. I would highly recommend these to anyone renting a property....
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By: vanessa
Jan 19, 2023
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Hi Lorraine, so pleased to know that we are giving you piece of mind by taking care of the rental of your property, that's what we are here for! All the best, Vanessa ...

“Brilliant...”

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Dec 16,2022
Minithumbup
Asheley
By: 'Neil'
Dec 16,2022
0 people found
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Brilliant from start to finish, nothing was too much trouble. Kept me up to date with the stages we were at and helped all the way along . Highly recommend...
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By: vanessa
Jan 19, 2023
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Hi Neil, great to hear that your application went smoothly and you had help every step of the way! All the best, Vanessa ...

“5 star all round...”

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Dec 05,2022
Minithumbup
Laura
By: 'Ann Gladwyn'
Dec 05,2022
0 people found
this helpful
Gatekeeper member of staff, Laura Rich, met us at the property on time, answered all our questions and was very competent & friendly ....
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“Am from Nigeria and now am here in the uk, th......”

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Nov 24,2022
Minithumbup
By: 'Lawal'
Nov 24,2022
0 people found
this helpful
Am from Nigeria and now am here in the uk, this will be my first time and agency will be good to me...
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By: vanessa
Jan 19, 2023
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Hi Lawal, welcome to the UK and thanks so much for the 5 Star Review. All the best with your property search, Vanessa ...

“Excellent team!...”

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Nov 20,2022
Minithumbup
Asheley
By: 'Liz'
Nov 20,2022
0 people found
this helpful
Excellent team, found a lovely property really quickly and within 5 days all is secured to move in, within a matter of weeks. Responsive team, polite and courteous, viewing with Billie, and follow up calls with team all very efficient. Nice daily email update which is ...
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By: vanessa
Jan 19, 2023
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Hi Liz, so pleased that all your application has all gone smoothly and the team have been polite and responsive. All the best for your move, Vanessa ...

“Hello Good Day!Mr Richard Pearce is great ,......”

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Nov 17,2022
Minithumbdown
Richard
By: 'Nenita'
Nov 17,2022
0 people found
this helpful
Hello Good Day! Mr Richard Pearce is great ,he is kind and helpful he assist as well and answer all the things i want to know about the property .He is kind and the best always ontime thank you Yours Nenita...
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By: vanessa
Jan 19, 2023
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Hi Nenita, thank you so much for your kind comments and recommendation of Richard and the service he has provided for you, he will be so pleased! All the best, Vanessa ...

“Best Negotiator...”

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Nov 13,2022
Minithumbup
Laura
By: 'Jean Alpe'
Nov 13,2022
0 people found
this helpful
I recently met with Laura Rich from Gatekeeper to view a property in Swindon. Laura was punctual, friendly, informative and a pleasure to deal with. She was one of the best negotiators I have dealt with over the past few weeks...
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By: vanessa
Jan 19, 2023
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Hi Jean, many thanks for your 5 Star Review and lovely comments regarding Laura's service to you, she will be so pleased. All the best, Vanessa ...

“Considerate, reliable service...”

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Nov 09,2022
Minithumbup
dan
By: 'Trustee'
Nov 09,2022
0 people found
this helpful
As a trustee of a charity that has a house to rent, ir was a relief to find Gatekeeper will fully manage everything, and for a reasonable fee. I found Gatekeeper’s agent kept me informed about progress, explained and discussed issues and listened to ...
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By: vanessa
Jan 19, 2023
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Hi there, really appreciate your feedback and we are happy to help make life easier for you in renting out the property you are responsible for! All the best, Vanessa ...

“Great overall Landlord service....”

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Nov 07,2022
Minithumbup
Lucy
By: 'Sukhie'
Nov 07,2022
0 people found
this helpful
Great overall Landlord service. Although maintenace costs have risen more recently across both tenancies, it has been relatively quiet in the year or so...
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By: vanessa
Jan 19, 2023
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Hi Sukhie, thanks so much for your 5 Star Review. I do appreciate that maintenance costs have gone up, it is driven by other costs in the market and we are working hard to mitigate these wherever possible. Good to hear that you are otherwise happy with your Landlord service. All the best, Vanessa ...

“The team got me a new tenant very quickly at ......”

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Nov 07,2022
Minithumbup
Ashley
By: 'Kathy'
Nov 07,2022
0 people found
this helpful
The team got me a new tenant very quickly at an increased rent. Thanks especially to Phil & Ashley Watts...
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By: vanessa
Jan 12, 2023
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Hi Kathy, thanks so much for your 5 Star Review and your thanks to Phil and Asheley, they will be so pleased with your comments. All the best, Vanessa ...

“As a lettings agency they have been very help......”

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Oct 28,2022
Minithumbup
Lucy
By: 'Daniel Ball'
Oct 28,2022
0 people found
this helpful
As a lettings agency they have been very helpful and friendly would highly recommend as I have had Excellent experience with them...
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By: vanessa
Jan 12, 2023
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Hi Daniel, thanks so much for your recommendation as you have had a good experience with us! All the best, Vanessa ...

“Excellent service...”

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Oct 13,2022
Minithumbup
Richard
By: 'Tasos Spiliotopoulos'
Oct 13,2022
0 people found
this helpful
Richard was a pleasure to deal with during our viewing. He was chatty, professional and gave us all the time we needed. Not a thing was too much trouble and he went through all the house details with us. I would definitely recommend Gatekeeper....
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By: vanessa
Jan 12, 2023
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Hi Tasos, thanks so much for recommending us and Richard in particular, much appreciated! All the best, Vanessa ...

“Excellent service...”

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Oct 12,2022
Minithumbup
By: 'Joanna'
Oct 12,2022
0 people found
this helpful
Great service all round from start to finish. Communication was excellent. I was kept informed weekly and my house sale was smooth and fast. Well recommended....
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By: vanessa
Jan 12, 2023
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Hi Joanna, great to get your 5 Star Review, so pleased that you received great service from start to finish! All the best, Vanessa ...

“All staff spoken to at Gatekeepers were helpf......”

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Oct 05,2022
Minithumbup
Phil
By: 'Christine'
Oct 05,2022
0 people found
this helpful
All staff spoken to at Gatekeepers were helpful and friendly. Excellent service. Thank you to all, sorry not all names rembered....
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By: vanessa
Jan 12, 2023
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Hi Christine, thanks so much for your kind review, great to hear that you found everyone friendly and helpful! All the best, Vanessa ...

“Great service , having been a landlord with g......”

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Oct 02,2022
Minithumbup
Lucy
By: 'Jamie Phillips'
Oct 02,2022
0 people found
this helpful
Great service , having been a landlord with gatekeeper for over 5 years now .I’d highly recommend to anyone thinking of buying or letting with this company....
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By: vanessa
Jan 12, 2023
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Hi Jamie, thanks so much for your kind recommendation, so pleased that you are happy with the service we provide. All the best, Vanessa ...

“Excellent service...”

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Sep 26,2022
Minithumbup
Richard
By: 'Fran'
Sep 26,2022
0 people found
this helpful
We were made to feel relaxed and comfortable throughout the whole viewing. I felt comfortable asking all questions and taking my time to view the property. It was lovely to not feel pressured but instead supported with making sure it's the perfect home for us....
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By: vanessa
Jan 12, 2023
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Hi Fran, great to hear that you had a good viewing experience with the team. All the best, Vanessa ...

“Exceptional tenancy renewal with significant ......”

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Sep 21,2022
Minithumbup
Daniel
By: 'Sukhdev'
Sep 21,2022
0 people found
this helpful
Exceptional tenancy renewal with significant increase in rental by Dan Thorne. Additonally, great ongoing service by Lucy Forde. Thank you!...
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By: vanessa
Jan 12, 2023
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Hi Sukhdev, thanks so much for your appreciation of your tenancy renewal with great service provided by Dan and Lucy. All the best, Vanessa ...

“Laura was excellent. She really took the time......”

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Sep 16,2022
Minithumbup
Laura
By: 'Andreea'
Sep 16,2022
0 people found
this helpful
Laura was excellent. She really took the time to understand our needs and answer any questions in much depth....
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By: vanessa
Jan 12, 2023
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Hi Andreea, thanks so much for your 5 Star Review, Laura will be so pleased to get your feedback. All the best, Vanessa ...

“We have used Gatekeeper for many years to man......”

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Sep 13,2022
Minithumbup
By: 'Jayne Glenister'
Sep 13,2022
0 people found
this helpful
We have used Gatekeeper for many years to manage our properties for letting. We have always recieved excellant customer service, and we would highly recommend them. The team are very friendly and keep you up to date on a regular basis....
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By: vanessa
Jan 12, 2023
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Hi Jayne, thank you so much for your lovely comments, so pleased that you find the team friendly and helpful and that you would recommend us! All the best, Vanessa ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28


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