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Gascoigne Pees

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Properties for Sale
Properties to Rent

“Ignored...”

Jan 21,2019
Minithumbdown
By: 'bike37'
Jan 21,2019
0 people found
this helpful
Went via Gascoigne Pees to rent a cottage in Godalming. Once money was taken, I was ignored and GP did not reply to e-mails. now going through the deposit return process and they are still ignoring my correspondence. Have had to contact the ombudsman....
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Comment on agent fees
Expensive.
Was this helpful? Yes

“Fantastic agents...”

Jan 21,2019
Minithumbup
By: 'Fern'
Jan 21,2019
0 people found
this helpful
Having been with an on-line estate agent for 2 months and getting 1 viewing, I decided to go with GP. They were professional and got me a viewing on the day they started to market my house, followed by another one who decided to purchase my property....
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Comment on agent fees
good
Was this helpful? Yes

“Highly recommend...”

Jan 21,2019
Minithumbup
Janet
By: 'Victoria Yates'
Jan 21,2019
0 people found
this helpful
Would like to thank all the staff at the Leatherhead branch for the fantastic service we received in selling our property. In particular, Katie, Janet and Matthew. Katie was a huge help for us. She guided us through each step after our property was under ...
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Comment on agent fees
Very reasonable fees. And they really to put in the hard work that makes the fees acceptable.
Was this helpful? Yes

“Great service...”

Jan 20,2019
Minithumbup
By: 'Lindsay'
Jan 20,2019
0 people found
this helpful
Thank you to Simon and the team for the service and successful sale and purchase of our home. Phone calls were always returned when promised and as we got closer to exchange a lot of effort and chasing was done by Simon to ensure it ...
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Comment on agent fees
Average fees in my opinion, about what you would expect to pay for a full agent service.
Was this helpful? Yes

“The best in the business!...”

Jan 18,2019
Minithumbup
By: 'Elishea and Ashley'
Jan 18,2019
0 people found
this helpful
Excellent team of lettings staff in the Guildford branch. All very focused on making your experience efficient and friendly. They helped myself and my partner find something short notice and managed to make the whole transition to a new place effortless! The entire team had ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very good agent to deal with...”

Jan 14,2019
Minithumbup
By: 'Duncan Godfrey'
Jan 14,2019
0 people found
this helpful
We have found Gasscoigne Pees to be an extremely professional agent to deal with. Both Sophie and Alex have worked hard to make our purchase progress with ease and i hope that we will now continue to use the rental departments services with the same ...
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Comment on agent fees
As a purchaser we have not been involved with fees but i would imagine they would be inline with others within the town.
Was this helpful? Yes

“The Coverts...”

Jan 14,2019
Minithumbup
By: 'Phew!'
Jan 14,2019
0 people found
this helpful
Sally was extremely helpful during a long wait whilst we tried to sell our property, and kept all parties involved up to date with developments.When it came to exchange and completion Mick's input was absolutely crucial. I do not think the deal would have ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Great service...”

Jan 14,2019
Minithumbup
By: 'KnG'
Jan 14,2019
0 people found
this helpful
The sale of our property was quite difficult due to several issues along the chain we were involved with, none of which were actually in the control of ourselves or Gascoigne Pees. However, Mick and Sally did a wonderful job of keeping the people in ...
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Comment on agent fees
Fees were quite acceptable.
Was this helpful? Yes

“Excellent...”

Jan 08,2019
Minithumbup
Kate
Kerri
By: 'Paris'
Jan 08,2019
0 people found
this helpful
Coming from the United States, it was not easy for me to know what would be best for me as a student coming to live in Epsom. Both Katie and Kerri Ann were extremely helpful and kind throughout this process to make sure this property ...
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“Property Sale...”

Jan 07,2019
Minithumbup
By: 'Annie'
Jan 07,2019
0 people found
this helpful
Simon Budd was extremely helpful in the sale of our property and was extremely pro-active in every way. I suspect it was possible we would have lost our sale without his persistence with the 'chain' and some particular issues which had to be resolved. I ...
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Comment on agent fees
Perfectly fair for the work involved
Was this helpful? Yes

“helpful, friendly, efficient!...”

Jan 04,2019
Minithumbup
By: 'Alex'
Jan 04,2019
0 people found
this helpful
Katie was most efficient and friendly throughout the whole purchase process. The purchase despite other factors went as smooth as could possibly do. Thank you....
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“Very bad experience overall...”

Jan 04,2019
Minithumbdown
By: 'Rafal'
Jan 04,2019
0 people found
this helpful
This agency is a joke. I have rented a property from them in Sutton. I lived there for almost five years. During that time they were unhelpful with absolutely everything. I rented an unfurnished flat yet on arrival it was full of old furniture. I ...
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Comment on agent fees
Hundreds of fees, tenancy extension fees getting higher every year.
Was this helpful? Yes
By: Rafal Koziara
Jan 04, 2019
View all comments (2)
Dear Jamie, No, it is renting related but from other comments it is clearly visible Gascoigne is doing a very poor job regarding sales as well. You understand wrongly, Kerri-Ann "managed" to secure new tenants a few days earlier yet they were ready to rent a month earlier already. She was delaying the process on purpose. I am not going to go into details here since this is what I have been doing for months via emails, phone calls and I achieved nothing then, so I am done now. Also I d ...

“Extremely positive experience working with Scott Parson....”

Jan 03,2019
Minithumbup
By: 'Susan Fletcher'
Jan 03,2019
0 people found
this helpful
Scott (and Lucy) were fantastic. Scott especially always went the extra mile. He was fantastically helpful and knowledgeable. He worked extremely hard to support to liaise with buyer and us in selling our property. The process had curves which was to be expected- but he ...
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Comment on agent fees
Fees were reasonable
Was this helpful? Yes

“Sale of apartment, despite it being off the market...”

Dec 28,2018
Minithumbup
By: 'Alex and Viv Langen'
Dec 28,2018
0 people found
this helpful
Sophie assisting us with an unexpected sale of our property after we had taken it off the market. It had been on sale for a long period and we had strategically decided to withdraw it, but Sophie had introduced clients who returned later with an ...
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Comment on agent fees
Fees were as agreed on the contract. Given the fact that Sophie had brought back clients who had seen the apartment so many months before, and the offfer was entirely acceptable, we were happy to pay the fees.
Was this helpful? Yes

“Professional and helpful...”

Dec 23,2018
Minithumbup
By: 'KarenP'
Dec 23,2018
0 people found
this helpful
The West Byfleet team have been really professional in selling my parents house after my parents went into residential care. James has been especially helpful in dealing with the Countrywide legal team. I can happily recommend their services....
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Was this helpful? Yes

“Get the job done...”

Dec 20,2018
Minithumbup
Jamie
Diana
By: 'Pete'
Dec 20,2018
0 people found
this helpful
The whole team were helpful at every stage of the selling process. They were incredibly helpful along the way and I always felt like I was in the loop. I would recommend them to anyone looking to sell their house...
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Comment on agent fees
Good
Was this helpful? Yes

“Great service...”

Dec 20,2018
Minithumbup
By: 'Jenny Drake'
Dec 20,2018
0 people found
this helpful
Charles worked tirelessly for me and helped hugely with a difficult solicitor situation. Without his help and support I am not sure I would have achieved the move. Always friendly, extremely helpful, knowledgeable and understanding. Thank you Charles, you made this happen for me....
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Comment on agent fees
Fee was comparable to other agents and good value for the amount of work undertaken on my behalf.
Was this helpful? Yes
By: Charles
Jan 02, 2019
View all comments (1)
Thank you so much for the lovely review, really appreciate the kind comments! ...

“So quick!...”

Dec 20,2018
Minithumbup
By: 'Alan Bennett'
Dec 20,2018
0 people found
this helpful
From first contact, everything happened very quickly. Mick arrived to do the valuation, which turned out to be exactly what we thought it should be. In less than a week, brochures were printed and we were online. Kerri-Anne and James viewed our home in order ...
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Comment on agent fees
Agent's fees were very good. Also, following an omission by our solicitors, which resulted in an extra expense, the agent dropped their fee by a similar amount.
Was this helpful? Yes

“House Sale...”

Dec 19,2018
Minithumbup
Rachel
Matthew
By: 'Mike Gee'
Dec 19,2018
0 people found
this helpful
Completed on house sale today. Excellent advice and service from Matt and Rachel (and Janet). Got the house sold in a difficult market - so very pleased....
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Comment on agent fees
We had a discussion and agreed on a mutually satisfactory way forward on fees
Was this helpful? Yes

“Flat 2, Alsager...”

Dec 18,2018
Minithumbup
Rachel
By: 'Rupert'
Dec 18,2018
0 people found
this helpful
Rachel managed my firm demands with tact. She progressed the sale to completion on the target date despite solicitors raising over 40 queries....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Excellent Buying Experience...”

Dec 17,2018
Minithumbup
Karen
By: 'Jenny Dee'
Dec 17,2018
0 people found
this helpful
Unusually, we knew the exact property we wanted to buy before approaching Gascoigne Pees. Once the purchase price was agreed a dedicated contact was provided, who was very helpful, but Joanne also kept in touch regularly, liaising with both sides and pushing both vendor and ...
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Comment on agent fees
We purchased rather than sold.
Was this helpful? Yes

“Flat Purchase...”

Dec 14,2018
Minithumbup
By: 'Peter Sims'
Dec 14,2018
3 people found
this helpful
Although Katie Fox is not listed, she was excellent in responding to all queries which she followed up immediately. She is a great credit to you. Jordan Harrison showed up round the property twice and was very patient and accommodating...
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Was this helpful? Yes

“Friendly, helpful people...”

Dec 13,2018
Minithumbup
By: 'GS. Surrey.'
Dec 13,2018
0 people found
this helpful
As a purchaser I found the team helpful and very quick at responding and with arrangements. They seemed to have a good relationship with their client also. They remained committed to and on top of the the sale process from start to finish in a ...
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Comment on agent fees
N/A - not aware of the fees as these were for the vendors to pay.
Was this helpful? Yes

“Professional...”

Dec 11,2018
Minithumbup
By: 'Chris'
Dec 11,2018
0 people found
this helpful
4 months and 4 days from start to finish, kept up to date at all times, by all team members. Thanks...
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Comment on agent fees
On par with everybody else
Was this helpful? Yes

“Property Purchase...”

Dec 08,2018
Minithumbup
Diana
By: 'Dylan Strukelj'
Dec 08,2018
0 people found
this helpful
Diana was very helpful throughout the purchase of my property. Her knowledge of the property and the area was excellent and as a first time buyer she made the process very easy....
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“Excellent service...”

Dec 03,2018
Minithumbup
By: 'Happy lady'
Dec 03,2018
0 people found
this helpful
I first started dealing with Elishea Cox 2 weeks ago. From the start she was helpful, knowledgeable and very friendly. She gave me some great options and helped me secure the perfect house for my families future. She went over and above to get the deal ...
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Comment on agent fees
N/a
Was this helpful? Yes

“It was a very stressful chain but katie kept me smiling at the end and was my calm in the storm....”

Nov 28,2018
Minithumbup
By: 'SB'
Nov 28,2018
0 people found
this helpful
What a stressful time it was. But Katie managed to keep Me smiling and help me through . It was a complicated chain and the team managed to hold it together when looking shakey!...
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Comment on agent fees
Always too much ?
Was this helpful? Yes

“Professional...”

Nov 26,2018
Minithumbup
By: 'Sabrina'
Nov 26,2018
0 people found
this helpful
I've used this branch before and have found the team to be courteous and professional. I like that Mick brought the whole team around to view the house so they would all be able to answer questions to potential clients. I was kept informed and ...
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Comment on agent fees
Average
Was this helpful? Yes

“Martina was amazing!...”

Nov 22,2018
Minithumbup
Martina
By: 'Happy buyer'
Nov 22,2018
0 people found
this helpful
Martina was amazing from the first time we booked to view our house right up to completion. We believe she worked above and beyond what is expected from an estate agent. We can't thank her enough for all the hard work she put in contacting ...
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“A Great Team at Basingstoke...”

Nov 22,2018
Minithumbup
Andrew
Martina
By: 'A&A Basingstoke'
Nov 22,2018
0 people found
this helpful
Nic runs a great team who do their very best to ensure you get great service from the first enquiry about putting your home on the market to completion and Job Done. Martina is just brilliant and enthusiastic. She took four days to sell our ...
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Comment on agent fees
You get what you pay for, no regrets.
Was this helpful? Yes

Property Redress Scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 9 37 30 729 21 508 18 20 20

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/10/2018 by nic austen

Awards won by Gascoigne Pees

Individual Branch Awards

Richmond, TW9

Tadley, RG26

Basingstoke, RG21

Emsworth, PO10

Worcester Park, KT4

Leatherhead, KT22

Epsom, KT19

West Byfleet, KT14

Esher, KT10

Godalming, GU7

Haslemere, GU27

Guildford, GU1

Kingston upon Thames, KT2

Midhurst, GU29

Worplesdon, GU2

Petersfield, GU31

Dorking, RH4

Reigate, RH2

Addlestone, KT15

Teddington, TW11

Twickenham, TW1

Alton, GU34

Farnham, GU9

Guildford, GU1

Grayshott, GU26


Branch
9 Baker Street, Weybridge KT13 8AE
(1)
Addlestone
40-42 Station Road, Addlestone KT15 2AF
(11)
Addlestone Lettings
Unit 2 Oak House, Victory Park Road,, Addlestone KT15 2FG
(8)
show all branches (51)
Alton
59 High Street, Alton GU34 1AB
(58)
Banstead
100 High Street, Banstead SM7 2NN
(1)
Banstead
141 High Street, Banstead SM7 2NS
(0)
Basingstoke
35 Winchester St, Basingstoke RG21 7EE
(198)
Basingstoke Lettings
35 Winchester St, Basingstoke RG21 7EE
(0)
Bookham
17 High Street, Bookham KT23 4AA
(0)
Branch
108 High Street, Cranleigh GU6 8AJ
(6)
Chichester
35 North Street, Chichester PO19 1LZ
(5)
Cobham
3 High Street, Cobham KT11 3DH
(6)
Dorking
266 High Street, Dorking RH4 1QT
(13)
East Sheen
254 Upper Richmond Road, Richmond SW14 8AG
(8)
Emsworth
1 South Street, Emsworth PO10 7EG
(119)
Epsom
1 High Street, Epsom KT19 8DA
(49)
Esher
31-33 High Street, Esher KT10 9RL
(10)
Esher
32 Station Approach, Kingston Upon Thames KT10 0SA
(3)
Ewell
41 High Street, Epsom KT17 1RX
(1)
Farnham
50 The Borough, Farnham GU9 7NW
(39)
Fleet
177-179 Fleet Road, Fleet GU51 3PQ
(0)
Godalming
85 High Street, Godalming GU7 1AW
(114)
Grayshott
3 Headley Road, Grayshott GU26 6LE
(12)
Guildford
193 High Street, Guildford GU1 3AW
(115)
Ham
426 Richmond Road, Ham KT2 5PU
(0)
Haslemere
70 High Street, Haslemere GU27 2LA
(52)
Hinchley Wood
4 Manor Road North, Hinchley Wood KT10 0SH
(1)
Horley
2 High Street, Horley RH6 7AY
(0)
Horsham
1 Black Horse Way, Horsham RH12 1NU
(1)
Kingston
13-15 Richmond Road, Kingston upon Thames KT2 5BW
(33)
Leatherhead
29 Church Street, Leatherhead KT22 8EF
(70)
Merrow
249 Epsom Road, Guildford GU1 2RE
(20)
Midhurst
47 North Street, Midhurst GU29 9DR
(81)
New Malden
29 High Street , New Malden KT3 4DD
(1)
Office 35
66 Station Road Liss, Petersfield GU33 7AA
(0)
Office 38
Bridge House 126 High Street , Twickenham TW2 7LL
(1)
Office 6
54/56 Lower Sloane Street, London SW1W 8BP
(0)
Petersfield
36 High Street , Petersfield GU31 4JA
(22)
Reigate
8 Church Street, Reigate RH2 0AN
(12)
Richmond
17 Sheen Road, Richmond TW9 1AD
(47)
Surbiton
26 Claremont Road, Surbiton KT6 4RD
(1)
Sutton
54 High Street, Sutton SM1 1HY
(0)
Tadley
20 Mulfords Hill, Tadley RG26 3JE
(128)
Teddington
36 Broad Street, Teddington TW11 8QY
(8)
Twickenham
60 King Street, Twickenham TW1 3SH
(15)
Walton-on-Thames
51-55 High Street, Walton-on-Thames KT12 1DH
(1)
West Byfleet
15 Station Approach, West Byfleet KT14 6NF
(66)
Weybridge
41 High Street, Weybridge KT13 8BB
(2)
Woking
67 Commercial Way, Woking GU21 6HN
(2)
Worcester Park
167 Central Road, Worcester Park KT4 8DR
(18)
Worplesdon
127 Worplesdon Road, Worplesdon GU2 9XA
(47)


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