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    Shannon Flannagan
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    Haima Dos Santos
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    Riaan Kruger
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    Riaan Kruger
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Jun 15,2017
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Haima Dos Santos
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Jun 15,2017
0 people found
this helpful
Haima Dos Santos and the entire Garton Jones team were a pleasure to work with. Haima was always pleasant and worked hard to find what I was requesting. I eventually rented the perfect flat for my needs....
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Jun 14,2017
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Haima Dos Santos
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Jun 14,2017
0 people found
this helpful
The team that I got in touch with to find the perfect place for renting was very helpful and friendly. I contacted from overseas and could easily get work done with lots of useful information and recommendations without any delay. Whenever inquiries were made, she always came back promptly with helpful answers....
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Jun 08,2017
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Riaan Kruger
Haima Dos Santos
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Jun 08,2017
0 people found
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All the staff including admin are very helpful, super efficient and provide the most professional service I have ever known. Would thoroughly recommend this agency over and above the rest....
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Comment on agent fees
Very fair
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May 26,2017
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Haima Dos Santos
Riaan Kruger
By:
May 26,2017
1 people found
this helpful
I had a very poor experience with this franchise. In my opinion they seem to take a long time to rent or sell, especially for London. I know of at least 2 apartments that took ,months upon months to sell/rent, with them having to drop the price before it sold... Maybe if it was valued correctly months would not have gone by... It is probably easier to use a more established and better connected/more professional/knowledgeable agency. Their staff seem to be all young and blonde and pretty, wh...
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Comment on agent fees
N/A
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May 23,2017
Minithumbup
Haima Dos Santos
Riaan Kruger
By:
May 23,2017
0 people found
this helpful
We are happy with Garton Jones. They are professional,friendly, provide good service and able to get good tenants in a short time....
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May 23,2017
Minithumbup
Haima Dos Santos
By:
May 23,2017
0 people found
this helpful
Very lovely staff, they were there whenever I needed them, able to answer my questions and find solutions for me at all time. I had some problems with other landlords due changing their minds however I totally love the flat I am in now the landlords are so understanding and nice. Definitely recommend it...
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May 19,2017
Minithumbup
Haima Dos Santos
By:
May 19,2017
0 people found
this helpful
Haima and Dominique are excellent and professional Agents. It has been an absolute delight to deal with them. I was highly impressed with their professionalism and correctness. The whole team was exceptional, each contributing with her own strengths to the process....
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May 04,2017
Minithumbup
Haima Dos Santos
By:
May 04,2017
0 people found
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Every part of the process went perfect. Very friendly, professional, efficient. Whenever we needed anything they would get back to us instantly and help us out as much as possible. A special mention to Haima who found us our perfect home, can't say thanks enough! Would highly recommend!...
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Comment on agent fees
Very low and competitive.
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May 03,2017
Minithumbdown
By:
May 03,2017
4 people found
this helpful
AWFUL AGENCY! LIES. MISREPRESENTATIONS. RUDENESS. They lied to us about ongoing construction work, they told us this was finishing in a matter of weeks. This work INTENSIFIED. It will not actually finish for a year. They blatantly LIED about this to induce us into signing a contract. This was is so noisy from 7.45am-6pm Monday-Saturday. Why lie to us about it?! Just to make money.... Shameful. They also ''forgot'' to mention that they were selling the apartment we had just signed a tena...
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Comment on agent fees
AWFUL. 0/10 for service so fees worth £0.00
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Mar 01,2017
Minithumbdown
Shannon Flannagan
Shannon Flannagan
By:
Mar 01,2017
4 people found
this helpful
Sales team friendly and efficient, however post-sale service is appalling. As soon as the deposit is paid and the direct debit in place then the service stops. Simple requests for information such as additional keys, connection to services etc met with either silence or curt unhelpful answers. Maybe the strategy is always to have the best and most appealing range of properties on the books and service seen as secondary but if so then very short-sighted. Such an unprofessional and unhelpful ap...
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Comment on agent fees
Not cheap but expected in central London
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Dec 10,2015
Minithumbdown
By:
Dec 10,2015
4 people found
this helpful
Absolutely ridiculous company. Rip off merchants, tried to steal our deposit. Took 35 days to refund us and only did so after we threatened with legal action. They still deducted unreasonable amounts from the deposit and they would not take our calls! Avoid!!!!...
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Nov 19,2014
Minithumbdown
By:
Nov 19,2014
2 people found
this helpful
They missed the tenancy by saying I should contact them for any problem. Then they say that if I have any problems or issue I should contact the landlord directly. As they claimed they did not manage the property any more and said sorry if we didn't mention that earlier. They even failed to clarify the contract clause in a contract they made, and just said I should seek a legal expert and pay them if I need a clarification with a contract, even though they made it....
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What agent could do to change your mind?
Simply explained the clause in the contract they made. Told me in the beginning that they will not be responsible for managing property rather than lying then that they will take care of any problem I have.
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Comment on agent fees
I don\'t know why they charged it if they can\'t explain the contract the made, and say I should contact the landlord for anything even though then they said I should contract the,
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Sep 15,2014
Minithumbdown
By:
Sep 15,2014
3 people found
this helpful
We waited 3 weeks after paying the holding deposit until get the formal contract. They didn't give us the formal contract until the previous day of moving in. After we signed it, they called us saying that the landlord changed his idea on things we already agreed at the beginning (3 weeks ago). The thing is that this was at 5pm on the day before the planed move in. The agency said, if we were not going to accept the new offer of the landlord, we couldn't move in on our planed date and we would h...
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