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Garton Jones

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Properties for Sale
Properties to Rent

“ EXCEPTIONAL AND PROFESSIONAL SERVICE... ”

May 31,2018
Minithumbup
By: 'Christopher'
May 31,2018
1 people found
this helpful
I have used Michaela and her colleagues for both sales and rentals for over a decade and without hesitation I can say that I I have been given exemplary and highly professional service on every occasion. Michaela has always been available to discuss any questions ...
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Comment on agent fees
Highly competitive rental commissions
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“ Great Agent! Love doing business with her!... ”

May 31,2018
Minithumbup
By: 'James'
May 31,2018
1 people found
this helpful
I have known Michaela for many years we have done many many deals both sales and lettings. She is always my first person of call she is a great asset, always helpful and accommodating to all situations and I look forward to continue business with ...
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“ Michaela, The best estate agent I have ever dealt with... ”

May 31,2018
Minithumbup
By: 'Mark Hurley'
May 31,2018
1 people found
this helpful
Michaela, was outstanding in helping me to sell two properties I repossessed back in 2008 took me three years to remove tenants and put them on the market in 2010. I seriously couldn't have done it without her. I Don't think any other agent would ...
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Comment on agent fees
All clear and upfront from the beginning more than happy.
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“ Exceptional, professional and friendly service... ”

May 30,2018
Minithumbup
By: 'Gemma'
May 30,2018
1 people found
this helpful
I have used Garton Jones to let my property for nine years. My main contact during this period is Michaela Garton. Michaela is extremely effective at dealing with all aspects of lettings. She is friendly, helpful, approachable and supportive. Michaela is exceptional in extablishing and ...
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Comment on agent fees
Good
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“ successful sale... ”

May 05,2018
Minithumbup
By: 'Mark'
May 05,2018
1 people found
this helpful
Being a Singaporean owner, I truly appreciate Michaela's thoughtfulness in handling the sale of my apartment (considering the different time zone). Her patience and her guidance much appreciated. Overall straightword deal with no hiccups....
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Comment on agent fees
standard fees
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“ exemplary service... ”

May 04,2018
Minithumbup
By: 'Sue D'
May 04,2018
1 people found
this helpful
I have dealt with Garton Jones over many years and have never been disappointed. Their service is personal and thorough. Michaela Garton is always available to speak with and is very friendly and dedicated to making Garton Jones an exceptional agency. The staff do not ...
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Comment on agent fees
good
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“ Thank you - great help... ”

May 03,2018
Minithumbup
By: 'Andy'
May 03,2018
0 people found
this helpful
We moved over to Garton Jones after having a bad experience with our previous agents trying to sell out flat in Vauxhall. Riaan filled us with confidence and did not fail to impress. Riaan and Joe worked hard at securing us an offer in a ...
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“ Great service... ”

May 03,2018
Minithumbup
By: 'Tash'
May 03,2018
0 people found
this helpful
Riaan & Joe took full responsibility for helping sell our flat in a difficult property market. They provided advice and assistant and were always at the end of the phone. Thank you so much for all of your hard work....
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“ garton jones... ”

May 03,2018
Minithumbup
By: 'eddie'
May 03,2018
0 people found
this helpful
I have dealt with Garton Jones for approx 7 years. I find them efficient, friendly and on the ball. Joe Harvey has handled recent transactions for me . He has been quick to act and quick to respond. His colleagues have been extremely supportive. I would certainly ...
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Comment on agent fees
Reasonable.
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“ Great Service... ”

May 02,2018
Minithumbup
By: 'CJ'
May 02,2018
0 people found
this helpful
Riaan has been instrumental in helping me transition over to Garton Jones. Having had a terrible experience with my last letting agent, I find working with Riaan a breath of fresh air. Our interactions are professional and he has gone beyond the call of duty ...
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“ Letting... ”

Apr 24,2018
Minithumbup
By: 'Norby D'Souza'
Apr 24,2018
0 people found
this helpful
I have had the pleasure of dealing with Garton Jones for nearly 4 years and throughout this period found every member of staff so helpful in dealing with any query or resolving any problem which may have arisen. I would particularly like to single out Orinta ...
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Comment on agent fees
very realistic given the location and customer service experienced.
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“ Excellent... ”

Apr 23,2018
Minithumbup
By: 'Mansor Al Qaisi'
Apr 23,2018
0 people found
this helpful
I have had a pleasant experience with Garton Jones especially when Charlotte Edney became my property manager. She is very helpful, kind and friendly. In case of any issue in my flat, She always comes and checks by herself or send someone immediately....
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Comment on agent fees
Good
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“ Excellent... ”

Apr 21,2018
Minithumbup
By: 'Nasser AlJanahi'
Apr 21,2018
0 people found
this helpful
I Am dealing with Mr. Raffael from Garton Jones for the sales and letting of our properties in Eustace and i am very happy to say he has an excellent communication skills & very good in tackling the clients ....
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Comment on agent fees
Good
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“ Very good... ”

Apr 18,2018
Minithumbup
By: 'Ahmet Ongun'
Apr 18,2018
0 people found
this helpful
I have dealt with them iver four years now and on each occasion whether buying or letting out they have been very attentive ,supportive and helpfull. Glad to have them there at all times....
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Comment on agent fees
Good and understanding
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Mar 08,2018
Minithumbdown
By: 'Denis Chan'
Mar 08,2018
0 people found
this helpful
I'm an overseas investor. Through GJ, I had rented out an apartment in Central London to 2 tenants. I have highlighted below my personal experiences with GJ agency for the past 18 months. For ease of reference, I have also broken the key characteristics of my ...
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Comment on agent fees
Bad - not value for money
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Oct 10,2017
Minithumbup
By: 'residentK'
Oct 10,2017
1 people found
this helpful
We bought a property at Embassy Gardens, excellent service from Patrick & Riaan. The property had been marketed by several other agents but Garton Jones were by far the most professional, responsive, genuine and helpful. Thank you!...
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Sep 18,2017
Minithumbdown
By: 'THETRUTH'
Sep 18,2017
1 people found
this helpful
Overcharging and generally malign presence at Chelsea Bridge Wharf. Mr Garton Jones is head of a non existent residents' association. It has no meetings, no website and its sole purpose is to lobby the managing agent on behalf of his estate agency business...
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Comment on agent fees
bad - really look hard at all other sources and you will no doubt find what you want much cheaper.
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Jun 15,2017
Minithumbdown
By: 'Jnbooth'
Jun 15,2017
0 people found
this helpful
Haima Dos Santos and the entire Garton Jones team were a pleasure to work with. Haima was always pleasant and worked hard to find what I was requesting. I eventually rented the perfect flat for my needs....
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Jun 14,2017
Minithumbup
By: 'K'
Jun 14,2017
0 people found
this helpful
The team that I got in touch with to find the perfect place for renting was very helpful and friendly. I contacted from overseas and could easily get work done with lots of useful information and recommendations without any delay. Whenever inquiries were made, she ...
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Jun 08,2017
Minithumbup
By: 'Michael'
Jun 08,2017
0 people found
this helpful
All the staff including admin are very helpful, super efficient and provide the most professional service I have ever known. Would thoroughly recommend this agency over and above the rest....
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Comment on agent fees
Very fair
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May 26,2017
Minithumbdown
By: 'LL'
May 26,2017
2 people found
this helpful
I had a very poor experience with this franchise. In my opinion they seem to take a long time to rent or sell, especially for London. I know of at least 2 apartments that took ,months upon months to sell/rent, with them having to drop ...
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Comment on agent fees
N/A
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By: Kieran Chalker
Feb 21, 2018
View all comments (1)
What a load of nonsense. For a start you don't explain what your poor experience was and secondly the front of house team are guys, none of whom are blonde. You are either confusing us with a different company or you are making things up for some juvenile reason ...
May 23,2017
Minithumbup
By: 'Clarity'
May 23,2017
0 people found
this helpful
We are happy with Garton Jones. They are professional,friendly, provide good service and able to get good tenants in a short time....
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May 19,2017
Minithumbup
By: 'Hugo'
May 19,2017
0 people found
this helpful
Haima and Dominique are excellent and professional Agents. It has been an absolute delight to deal with them. I was highly impressed with their professionalism and correctness. The whole team was exceptional, each contributing with her own strengths to the process....
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May 04,2017
Minithumbup
By: 'Alex Connell'
May 04,2017
0 people found
this helpful
Every part of the process went perfect. Very friendly, professional, efficient. Whenever we needed anything they would get back to us instantly and help us out as much as possible. A special mention to Haima who found us our perfect home, can't say thanks enough! ...
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Comment on agent fees
Very low and competitive.
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May 03,2017
Minithumbdown
By: 'LIED TO TENANT'
May 03,2017
6 people found
this helpful
AWFUL AGENCY! LIES. MISREPRESENTATIONS. RUDENESS. They lied to us about ongoing construction work, they told us this was finishing in a matter of weeks. This work INTENSIFIED. It will not actually finish for a year. They blatantly LIED about this to induce us into signing ...
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Comment on agent fees
AWFUL. 0/10 for service so fees worth £0.00
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Mar 01,2017
Minithumbdown
By: 'Mark'
Mar 01,2017
6 people found
this helpful
Sales team friendly and efficient, however post-sale service is appalling. As soon as the deposit is paid and the direct debit in place then the service stops. Simple requests for information such as additional keys, connection to services etc met with either silence or curt ...
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Comment on agent fees
Not cheap but expected in central London
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Dec 10,2015
Minithumbdown
By: 'Angelos'
Dec 10,2015
7 people found
this helpful
Absolutely ridiculous company. Rip off merchants, tried to steal our deposit. Took 35 days to refund us and only did so after we threatened with legal action. They still deducted unreasonable amounts from the deposit and they would not take our calls! Avoid!!!!...
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Nov 19,2014
Minithumbdown
By: 'Akshay'
Nov 19,2014
4 people found
this helpful
They missed the tenancy by saying I should contact them for any problem. Then they say that if I have any problems or issue I should contact the landlord directly. As they claimed they did not manage the property any more and said sorry if ...
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What agent could do to change your mind?
Simply explained the clause in the contract they made. Told me in the beginning that they will not be responsible for managing property rather than lying then that they will take care of any problem I have.
Attached Files
Comment on agent fees
I don\'t know why they charged it if they can\'t explain the contract the made, and say I should contact the landlord for anything even though then they said I should contract the,
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Sep 15,2014
Minithumbdown
By: 'Chelsea Bridge Wharf Potential Tenant'
Sep 15,2014
5 people found
this helpful
We waited 3 weeks after paying the holding deposit until get the formal contract. They didn't give us the formal contract until the previous day of moving in. After we signed it, they called us saying that the landlord changed his idea on things we already ...
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Awards won by Garton Jones

Individual Branch Awards


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Chelsea Bridge Wharf Branch
3 Oswald Buildings, 374 Queenstown Road, London SW8 4NU
(8)
Office 1
9 Albert Embankment, London SE1 7SP
(12)
Office 1
49 Marsham Street, London SW1P 3DP
(9)
show all branches (5)
Royal Arsenal Branch
14 Major Draper Street, London SE18 6GH
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St James Park Branch
100 Pall Mall, London SW1Y 5NQ
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