Gareth James Property
4.4/5, 75 reviews
85% recommended
86% sales valuation accuracy
100% sales fee satisfaction
83% lettings valuation accuracy
50% lettings fee satisfaction



Property Features

Gareth James Property have been active in the South East London property market since 1994. We are based at 129 Bellenden Road and 181 Queens Road, Peckham.We are an independently owned agency and as such have a flexible approach to doing business which does not compromise on performance or service. We are ... show more Gareth James Property have been active in the South East London property market since 1994. We are based at 129 Bellenden Road and 181 Queens Road, Peckham.

We are an independently owned agency and as such have a flexible approach to doing business which does not compromise on performance or service.

We are the only agency with two offices serving the area. We have the most staff too meaning we can quickly respond to buyer and tenant enquiries and have your property shown to as many people as possible quicker than anyone.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 100% £295,000 £1,325,000
Lettings 83% 50% £1,150 £3,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 3 2 5 42 0 17 0 0 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Tom and his team were efficient in letting my......”

Share on :
May 04,2021
Minithumbup
Tom Lloyd
By: 'C.'
May 04,2021
0 people found
this helpful
Tom and his team were efficient in letting my property, I was guided through the process and what to expect. Tom emailed me regularly with prospective tenants, and checks were carried out on the tenants to make sure my home would be looked after....
read full review
Was this helpful? Yes

“Rude, short-sighted and damaging to clients income...”

Share on :
Nov 02,2020
Minithumbdown
By: 'Tamerah'
Nov 02,2020
0 people found
this helpful
I called this morning to make an offer on a rental property I hadn't seen (I wasn't permitted to view as multiple offers had already come in). I was told there would be no point in offering as it would likely be rejected. the property ...
read full review
Was this helpful? Yes

“The worst estate agent in Peckham- My prope......”

Share on :
Jul 19,2020
Minithumbdown
By: 'nev'
Jul 19,2020
1 people found
this helpful
The worst estate agent in Peckham - My property was let and managed on an assured shorthold agreement by Gareth James and the agreement wasn't worth the paper it was written on as the tenants broke it 6 months in. - I was informed by the ...
read full review
Was this helpful? Yes

“Worst agency in London.They told us that the......”

Share on :
Mar 10,2020
Minithumbdown
By: 'Maria'
Mar 10,2020
0 people found
this helpful
Worst agency in London. They told us that they were going to fix everything in the flat before moving in and that they were going to fully clean it. When we moved in everything was dirty, walls dirty, furnishes were damaged. They told us that ...
read full review
Attachments

Review file
Review file
Review file
Was this helpful? Yes

“BEWARE - Don't make the same mistake we did r......”

Share on :
Sep 05,2019
Minithumbdown
By: 'Georgia'
Sep 05,2019
1 people found
this helpful
BEWARE - Don't make the same mistake we did renting through this company. Only out to make as much money from you as possible! There is a reason, Gareth James prioritise being a 'student housing' client basis. Its because they're able to get away with ...
read full review
Was this helpful? Yes
By: Zohra Huda
Sep 09, 2019
View all comments (1)
Hello Georgia. Firstly, thank you for your email – we appreciate all feedback – and it’s great to hear that you are happy in your new home. However, we are very disappointed and surprised by your review as we are focused on delivering an excellent service to all our tenants and landlords, reflected In our 8.9 Trustpilot score and British Property Gold Award. We would very much welcome the opportunity to discuss what we didn’t get right for you. Unfortunately the link you sent ...

“Worst estate agent you can ever meet with.....”

Share on :
Nov 16,2018
Minithumbdown
By: 'Chiachi'
Nov 16,2018
0 people found
this helpful
We rented a flat through them on Jan. 2017. Back in the time, we need to move in in a very short time and was really close to Christmas season. The sale is very enthusiastic to helped us settle down even there was few issues in ...
read full review
Comment on agent fees
Charge £200 for renew exactly the same contract. If you want their helps to rent new property they would charge you again the referencing fee even you just renew the contract with them 6 months ago.
Was this helpful? Yes
By: Zohra Huda
Nov 21, 2018
View all comments (1)
Hello Chiachi Lai. Thank you for providing a review of tenancy that Gareth James arranged between you and the Landlord of the rental property. Firstly, may I say how surprised and sorry I am that you feel your experience with our Property Management team wasn't as positive as expected. I have reviewed the points you have made with the Property Management team and we are all concerned that we didn't articulate to you, as clearly as we might have done, what our remit and our ability to ex ...

“Avoid!!...”

Share on :
Nov 16,2018
Minithumbdown
By: 'Gaurantor'
Nov 16,2018
0 people found
this helpful
Failed to act when fridge out of action, leaving tenants without a means of storing fresh food. Very slow to respond to communications and sort out repairs. Excessive deductions from deposit taken. We are now having to take them to court to recover excessive deposit ...
read full review
Comment on agent fees
Not value for money
Was this helpful? Yes
By: Zohra Huda
Feb 13, 2019
View all comments (1)
Dear Guarantor – Thanks for taking the time to review us. All reviews – even the less positive ones – are incredibly helpful in making sure we fine-tune our customer services and maintain our exemplary customer satisfaction record (we currently have a 4.8/5 score on Trustpilot and won Lettings Agent of the Year 2018 at the British Property Awards). We are very sorry that you were without a fully operational fridge for 1-2 weeks this summer - I understand that must have been incredibly frus ...

“Refreshingly good service...”

Share on :
Sep 13,2018
Minithumbup
Michael
By: 'The'
Sep 13,2018
0 people found
this helpful
We instructed Gareth James after a bad experience with another estate agency. From the start Mark and team showed commitment and worked hard to market our flat. Michael led the sale and his calm, realistic, straightforward approach was very refreshing. He managed expectations in a ...
read full review
Was this helpful? Yes

“Fantastic experience!...”

Share on :
Aug 24,2018
Minithumbup
Mark
By: 'Happy'
Aug 24,2018
0 people found
this helpful
We sold our house in SE15 in July. We found the whole process with Gareth James Property from start to finish absolutely fantastic. We chose them because they are local and we feel like they really understand the area and community. We first met Michael ...
read full review
Comment on agent fees
Good / Standard in the area
Was this helpful? Yes

“Wow! Knowledge and ability, a rare breed....”

Share on :
Aug 23,2018
Minithumbup
By: 'HappyHouseSeller'
Aug 23,2018
0 people found
this helpful
I've recently sold a property through Gareth James. Michael was our main contact and he was excellent. He had superb knowledge about the market, trends and accurate pricing at a tricky time to sell a property. I've moved around a lot over a 15 year period ...
read full review
Comment on agent fees
Fees are great compared to some of the bigger names on the Peckham Rye/East Dulwich area
Was this helpful? Yes

“Poor passive agressive attitude...”

Share on :
Jul 09,2018
Minithumbdown
By: 'PeckhamManSE14'
Jul 09,2018
0 people found
this helpful
Spoke to ** a couple of weeks ago about selling my house (in Peckham), and found him to be rude and obnoxious. ***we care about values and honesty - something **doesn't have. He shows characteristics that are passive aggressive, and centred around cash. A shining example ...
read full review
Comment on agent fees
Bad - I wouldn't want him to have my hard earned money.
Was this helpful? Yes

“Excellent and trustworthy agency...”

Share on :
Jun 01,2018
Minithumbup
By: 'Laura'
Jun 01,2018
0 people found
this helpful
I want to thank the team at Gareth James, and specially Michael Walker for their invaluable help and professionalism, when selling my beloved flat. I was having a really bad experience with the previous agency, and Michael handled all the issues extremely well. His advice ...
read full review
Comment on agent fees
Good - Very well earned and deserved. The service received was excellent. Just perfect.
Was this helpful? Yes

“Our property had been on the market for several months ......”

Share on :
Mar 09,2018
Minithumbup
Nikki
By: 'Olly'
Mar 09,2018
0 people found
this helpful
Our property had been on the market for several months with another, more well-known agent and we had become disappointed with the level of service we received. After switching to Gareth James, we felt we were in safe hands. Both Nikki and Michael talked honestly ...
read full review
Comment on agent fees
Better than some of the bigger agents.
Was this helpful? Yes

“Lucretia was very helpful from start to finish and made ......”

Share on :
Mar 07,2018
Minithumbup
By: 'San'
Mar 07,2018
0 people found
this helpful
Lucretia was very helpful from start to finish and made our move-in the smoothest transition we have ever experienced in our years of renting....
read full review
Was this helpful? Yes

“Gareth James were highly proactive throughout the process and Nikki ......”

Share on :
Feb 13,2018
Minithumbup
Nikki
By: 'Hannah'
Feb 13,2018
0 people found
this helpful
Gareth James were highly proactive throughout the process and Nikki Addison is a knowledgable and skilled agent. I would recommend them....
read full review
Was this helpful? Yes

“We were so, so happy with the service provided by ......”

Share on :
Jan 30,2018
Minithumbup
By: 'Olivia'
Jan 30,2018
0 people found
this helpful
We were so, so happy with the service provided by Gareth James, and specifically with everything Michael Walker did to make the process of selling our property go smoothly. He also clearly worked very hard liaising with the other estate agent and solicitors in the ...
read full review
Was this helpful? Yes

“We found our experience with Michael and the Gareth James ......”

Share on :
Jan 16,2018
Minithumbup
Nikki
By: 'Howard'
Jan 16,2018
0 people found
this helpful
We found our experience with Michael and the Gareth James team very positive from start to finish. Straightforward and honest advice for the sale of our home in as expedient a timescale as possible. We would recommend them for the local knowledge and professional manner....
read full review
Comment on agent fees
Fair and reasonable.
Was this helpful? Yes

“We couldn't have been happier with Gareth James, and especially ......”

Share on :
Jan 07,2018
Minithumbup
Nikki
Mark
By: 'E'
Jan 07,2018
0 people found
this helpful
We couldn't have been happier with Gareth James, and especially Nikki Addison, in the sale of our flat. We sold relatively quickly in a tricky market and were happy with the price achieved. The communication from Gareth James was excellent and they were genuinely nice ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Absolutely fantastic service from start to finish.Michael knows the ......”

Share on :
Dec 04,2017
Minithumbup
By: 'Omar'
Dec 04,2017
0 people found
this helpful
Absolutely fantastic service from start to finish. Michael knows the local market inside out and was extremely effective in helping us get the right buyer to suit our needs. Cant recommend enough...
read full review
Comment on agent fees
Fees very competitive
Was this helpful? Yes

“Great service all the way through selling our flat , always ......”

Share on :
Oct 06,2017
Minithumbup
By: 'Christopher'
Oct 06,2017
0 people found
this helpful
Great service all the way through selling our flat , always honest , contactable and professional throughout the process. Will use again , head and shoulders above the local larger agents. Thanks...
read full review
Comment on agent fees
Fair , competitive and value for money
Was this helpful? Yes

“We had our property on the market with 2 different estate ......”

Share on :
Jul 17,2017
Minithumbup
By: 'Martyn'
Jul 17,2017
0 people found
this helpful
We had our property on the market with 2 different estate agents before Gareth James. In short, the service we got from Gareth James was far ahead of the others. They were strong on communication, being proactive and all round professionalism. Most importantly, they got us ...
read full review
Comment on agent fees
Same as others.
Was this helpful? Yes

“We had our property on the market with 2 different estate ......”

Share on :
Jul 17,2017
Minithumbup
By: 'Martyn'
Jul 17,2017
0 people found
this helpful
We had our property on the market with 2 different estate agents before Gareth James. In short, the service we got from Gareth James was far ahead of the others. They were strong on communication, being proactive and all round professionalism. Most importantly, they got us ...
read full review
Comment on agent fees
Same as others.
Was this helpful? Yes

“This is probably the very worst estate agents I have ......”

Share on :
Jul 13,2017
Minithumbdown
By: 'Wan'
Jul 13,2017
3 people found
this helpful
This is probably the very worst estate agents I have ever had to deal with as a landlord. As far as I am concerned if it was easier to sue them I would...
read full review
Comment on agent fees
Rip off
Was this helpful? Yes

“After some bad experiences with previous purchases, we were delighted ......”

Share on :
Jul 11,2017
Minithumbup
By: 'CJP'
Jul 11,2017
0 people found
this helpful
After some bad experiences with previous purchases, we were delighted by the professionalism and all round likability of Michael at Gareth James. His superlative knowledge of the area and its properties is undisputable, and he was always contactable, even on his week off! His dedication ...
read full review
Comment on agent fees
As purchasers no fees were due Gareth James
Was this helpful? Yes

“Received an extremely poor (verging on unlawful) service whilst attempting ......”

Share on :
Feb 17,2017
Minithumbdown
Mark
By: 'Anonymous'
Feb 17,2017
2 people found
this helpful
Received an extremely poor (verging on unlawful) service whilst attempting to purchase a house through the Nunhead branch of Gareth James. Was discouraged from putting an offer in on a property (as had originally discovered through a different agent) and at several points the Branch ...
read full review
Was this helpful? Yes

“Michael is the best estate agent I have ever dealt ......”

Share on :
Dec 21,2016
Minithumbup
By: 'Alicia'
Dec 21,2016
0 people found
this helpful
Michael is the best estate agent I have ever dealt with. He was incredibly dedicated in making sure our sale went through as quickly and easily as possible. I have no doubt that without his perseverance it would have taken much longer for us to ...
read full review
Was this helpful? Yes

“Worst agency I have ever dealt with. The agency increased ......”

Share on :
Nov 17,2016
Minithumbdown
By: 'Mary'
Nov 17,2016
1 people found
this helpful
Worst agency I have ever dealt with. The agency increased the rent on the day of moving in without prior agreement. I would not recommend to use....
read full review
Comment on agent fees
Extortionate fees. Theres no constant for what they charge.
Was this helpful? Yes

“Michael was fantastic to work with from start to finish ......”

Share on :
Oct 20,2016
Minithumbup
By: 'Katie'
Oct 20,2016
0 people found
this helpful
Michael was fantastic to work with from start to finish - steering the process with confidence and experience. I'd highly recommend him....
read full review
Was this helpful? Yes

“I have had a simply dreadful experience with these Estate ......”

Share on :
Sep 23,2016
Minithumbdown
By: 'Wan'
Sep 23,2016
4 people found
this helpful
I have had a simply dreadful experience with these Estate Agents both me (as a landlord) as also had my new tenants. I have enaged several agents over the years and this company has just got to be the worst I have ever had to ...
read full review
Comment on agent fees
Ridiculous given they appear to have charged me twice what was agreed and for half the actual work contracted
Was this helpful? Yes

“Mark Kuch was really helpful when I bought a flat ......”

Share on :
Jul 04,2016
Minithumbup
Mark
By: 'Matt'
Jul 04,2016
0 people found
this helpful
Mark Kuch was really helpful when I bought a flat via Gareth James earlier in the year. He was very proactive in chasing the solicitors when things stalled (much more than the other side) and really helped put my mind at ease....
read full review
Comment on agent fees
NA
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:08 PM 04/05/2021 by Clair

Awards won by Gareth James Property

Regional Awards won by Gareth James Property

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home