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Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local sales and lettings market and by following the very best working practices.

5 Culver Street West
Colchester
Essex
CO1 1JG
01206 548222

 
www.gallant-richardson.co.uk Properties for sale
Properties for rent
Nov 01,2017
Minithumbup
Andy Wade
By: 'Barnes'
Nov 01,2017
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this helpful
Andy and the team have just sold our house for us. They were helpful, professional and courteous, and were involved from start to finish. Andy was happy to go 'the extra mile', including liaising with both sets of solicitors - ours and our buyer. I would highly recommend Gallant Richardson to anyone thinking of selling, or, buying a house....
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Comment on agent fees
Very reasonable given you are getting a personal service.
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By: Tim Wade
Nov 02, 2017
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Thank you for your kind review which is appreciated. We do focus on providing a good customer service and work hard on making sure sales go through so are very pleased you were happy with our service. All the best in your new home. ...
Oct 31,2017
Minithumbup
By: 'john'
Oct 31,2017
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this helpful
All of the team at Gallant Richardson gave a first class service keeping me fully informed with the optimum and appropriate advice. Many thanks John...
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Comment on agent fees
very fair
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By: Tim Wade
Oct 31, 2017
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Many thanks for your kind review which I will pass on to the team. ...
Oct 30,2017
Minithumbup
Joanna
By: 'J. Warren'
Oct 30,2017
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this helpful
Gallant Richardson have been amazing in my 5+ years as their tenant. They would definitely be my first choice for any future letting or buying. They were so incredibly helpful with anything that came up, big or small. At the end of the tenancy they helped to make what could have been a much more stressful time so much easier to handle. It helped that we also had a fantastic landlord but together, I couldn't have wished for better. Very on the ball with things and trust them completely. Than...
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Comment on agent fees
Very reasonable fees compared to others in the local area. Also, very clear about what the fees are.
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By: Tim Wade
Oct 30, 2017
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Thank you so much for your kind review. We do work very hard for both tenants and landlords so we are pleased you are happy with our service. All the best in your home home and please do not hesitate to contact us if we can help in the future. ...
Oct 19,2017
Minithumbup
By: 'Lin Burton'
Oct 19,2017
0 people found
this helpful
Craig was very professional and helpful in the sale of my Mother's bungalow. Keeping me updated on a regular basis which is essential. I would recommend both Craig and Gallant Richardson to others....
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Comment on agent fees
The fees were very reasonable. Being a fixed upfront figure you know exactly how much you will be paying.
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Aug 26,2017
Minithumbup
Andy Wade
By: 'Mike'
Aug 26,2017
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Fantastic customer service during a difficult purchase. Andy went above and beyond what would normally be expected, without his efforts there's every chance the purchase would have fallen through. Highly recommended....
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Aug 22,2017
Minithumbup
Andy Wade
By: 'Glen Tokley'
Aug 22,2017
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this helpful
From start to finish we have had a fantastic service. The property was marketed well. We were kept informed, in fact we were getting better information than through the solicitor and they really pushed to get exchange and completion dates organised. I Can't fault this crew especially Andy Wade he was outstanding. I would highly recommend them....
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Comment on agent fees
We were given a good price especially considering the work they did.
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By: Tim Wade
Aug 22, 2017
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Thank you for your kind review Glen. I will pass on to Andy. ...
Jul 27,2017
Minithumbup
Andy Wade
By: 'Flanders'
Jul 27,2017
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this helpful
Used this agent for over ten years. Their attention to detail ans success rate has been first class. They take care and attention to a very high level and the tenants they ontain are always top quality....
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Comment on agent fees
Fees are modest and good value for the level of service.
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By: Tim Wade
Jul 28, 2017
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Thank you for your review. It is appreciated. We do work hard to do things correctly and protect our landlords investment whilst providing a service to their tenants. ...
Jul 22,2017
Minithumbup
Debbie Wade
Tim Wade
By: 'Laura'
Jul 22,2017
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this helpful
Gallant Richardson were chosen as my letting agents because they showed an excellent understanding of the law as applied to overseas landlords, and took plenty of time to explain the whole procedure of letting to me. As a first-time landlord who is keen to treat my tenants properly and offer a quality property, I really appreciated this....
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Comment on agent fees
At 11% of my income per month - negotiated down from 12%, these are not the cheapest (others quoted 10%) but for this they contact me first regarding any repairs, go with my decision regarding using their people or mine, and ensure all goes smoothly.
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Jun 05,2017
Minithumbup
Andy Wade
By: 'Pauline McC'
Jun 05,2017
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this helpful
I have had excellent service from all the team, over 16 years of buying the property, then later letting it out and finally selling it. They have been polite and helpful but more importantly know the local area in depth, in relation to buying, selling and renting. I have no hesitation in recommending them to any prospective clients....
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By: Tim Wade
Jun 05, 2017
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Thank you for your kind review and your business over the last 16 years. All the best. ...
Jun 03,2017
Minithumbup
By: 'Rondor'
Jun 03,2017
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this helpful
Having used this agent to source our Tenants for the past 15 years and finally selling the property for us with an outstanding result ,we have been very impressed with the service Andy Wade and his team provided...
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Comment on agent fees
Very satisfied
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By: Tim Wade
Jun 05, 2017
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Thank you for your kind review. We will miss you as a landlord but thank you for choosing us to sell your property. All the best. ...
May 18,2017
Minithumbup
By: 'Very happy customer!'
May 18,2017
0 people found
this helpful
Excellent service from Gallant Richardson, they have communicated with us every step of the way and because of that we have been able to drive the process to a swift completion. Makes such a difference when you work with genuinely lovely and efficient people. Thanks!...
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Comment on agent fees
Very fair and competitive - certainly earn their money due to the extra mile they go for you.
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By: Tim Wade
May 18, 2017
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Thank you for your kind review. The sales team do work very hard to make sure sales progress and reach completion. All the best in your new home. ...
May 18,2017
Minithumbup
Tim Wade
Tim Wade
By: 'Nel'
May 18,2017
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this helpful
Absolutely amazing service 5**** + highly recommended!!! All staff really care about you and make sure you receive excellent service, they helped to make selling as stress free as possible!!!...
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Comment on agent fees
Good
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By: Tim Wade
May 19, 2017
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Thank you for you kind review which is appreciated by the sales team. All the best in your new home. ...
May 16,2017
Minithumbup
debbie ellis
Tim Wade
By: 'Dave B'
May 16,2017
0 people found
this helpful
I have found Debbie to be very professional and responsive to any issues arising from letting my property. Her communication is excellent and everything has been actioned as she arranged. I have found Tim to be very professional and his advised on letting my property and purchasing a new one to let has been second to none....
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Comment on agent fees
I feel you get value for money for the agents fees.
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By: Tim Wade
May 16, 2017
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Thank you for your kind review which is appreciated by the whole team. ...
May 11,2017
Minithumbup
By: 'Sim Page'
May 11,2017
0 people found
this helpful
GR have been dealing with both our purchase and sale over the last two months. Unfortunately we are no longer proceeding but this is no way any fault of GR. Throughout the process Craig has been highly professional and kept us informed of matters in a very timely manner. Having had a very negative experience with another agent GR have been a refreshing experience in an industry that commonly has a poor perceived reputation. When I do attempt to move again GR will be the company I use and I woul...
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Comment on agent fees
Fees were very reasonable as a fixed fee was set for both buying and selling.
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By: Tim Wade
May 11, 2017
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Thank you for your kind review. I will pass on your comments to Craig. If ever we can help in the future please do not hesitate to contact us. All the best. ...
May 06,2017
Minithumbup
Andy Wade
By: 'Alex'
May 06,2017
0 people found
this helpful
I have rented from GR for 5 and a half years, and I have just recently purchased the property through them. I could not be happier with them as my agent, and want to say a huge thank you to Andy for helping and supporting me through the purchase. If I was to ever rent the property out I would definitely use GR. Thank you so much....
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Apr 24,2017
Minithumbup
By: 'Brian Remmer'
Apr 24,2017
0 people found
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We have used Gallants for many years. They find prospective tenants, arrange credit checks, produce tenancy agreements and inventories of our furnished properties, check in the tenants, administer the TDS scheme and check out the tenants. Without exception, all staff are excellent in their various ways. In addition, they are prepared to go the extra mile giving advice when problems arise...
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Comment on agent fees
Good
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By: Tim Wade
Apr 24, 2017
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Thank you for your kind review Brian. I will pass on to the whole team. ...
Apr 22,2017
Minithumbup
By: 'Robin Greatorex'
Apr 22,2017
0 people found
this helpful
GR has looked after our properties very well. It runs very smoothly. The personal touch is very important. Well done. Robin Greatorex...
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Comment on agent fees
Very reasonable
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By: Tim Wade
Apr 24, 2017
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Thank you for your kind review Robin. I will pass it on to the team. ...
Apr 20,2017
Minithumbup
By: 'Antony and Therese Johae'
Apr 20,2017
0 people found
this helpful
I have been a landlord client with Gallant Richardson for many years and have never considered moving to another agent. Not only have the team given great service, but I have also received valuable financial advice. I am away abroad some of the time, but can always trust Gallant to look after my and my tenants' interests. Nothing is too much trouble for them....
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Comment on agent fees
The fees are fare and in line with the efficiency of the firm.
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By: Tim Wade
Apr 20, 2017
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Many thanks for your kind review and your support. ...
Apr 20,2017
Minithumbup
Andy Wade
debbie ellis
By: 'Adam Wilkinson'
Apr 20,2017
0 people found
this helpful
Great team. Guided me through every aspect of buy to let in a professional manor. Property management team have both extensive knowledge and experience, to offer me full confidence in their service...
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Comment on agent fees
Fees are good in comparison with local agents
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By: Tim Wade
Apr 21, 2017
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Many thanks for you kind review. ...
Jan 25,2017
Minithumbup
By: 'Beccy'
Jan 25,2017
0 people found
this helpful
Absolutely brilliant, all staff at GR are so helpful and friendly! Rented a couple of properties from them now and wouldn't honestly use anyone else! All the staff are knowledgeable and get your problems sorted very quickly! Would 100% recommend them to everyone!...
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Comment on agent fees
Good! Very reasonable!
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Nov 24,2016
Minithumbup
Andy Wade
Tim Wade
By: 'Janey66'
Nov 24,2016
0 people found
this helpful
Gallant Richardson is the only Estate Agent I would use in Colchester, we have been a customer for many years, both selling and renting properties. We unfortunately once used one of the chains, what a disaster. You certainly get a professional and personal touch with this Agency....
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Comment on agent fees
The fees are spot on.
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Nov 18,2016
Minithumbup
Tim Wade
Andy Wade
By: 'GJansen'
Nov 18,2016
0 people found
this helpful
I have had the pleasure to work with Gallant Richardson as both letting agents as well as sales agents and have nothing but praise. They are a small but personal agency and have always been very helpful. Enquiries have always been handled promptly and their staff is knowledgeable in both the rental as well as the sales markets...
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Comment on agent fees
Good
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Nov 16,2016
Minithumbup
By: 'David'
Nov 16,2016
0 people found
this helpful
Its approaching 11 years since my property was placed in the hands of the Gallant Richardson Team. I could not have chosen a more efficent, honest and friendly agent to handle my letting. For all of this time I have lived abroad and needed an agent that was prepared to fully live up to our agreement terms. I am happy to report that Gallant Richardson and all their staff have by far exceeded the expectations I originally had all those years ago. Gallant staff are only ever an email or a phone cal...
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Nov 11,2016
Minithumbup
Tim Wade
By: 'Tim'
Nov 11,2016
0 people found
this helpful
All the team is very sufficient and professional. Quick response on check out and all other enquiries I had through my tenancy. All staff very helpful and friendly. Well done to all of you. Overall a very nice experience with Gallants and Richardson. The best by far, the best estate agency in Colchester, definitely recommended....
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Comment on agent fees
Fees are acceptable for the property I've rented
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Aug 20,2016
Minithumbup
By: 'Paolo'
Aug 20,2016
0 people found
this helpful
In the past four years we have let our property with Gallant & Richardson and we have recently sold it with them. The service, help and advice that we have always received during these years and the final sale has been excellent ....
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Jul 08,2016
Minithumbup
Tim Wade
Andy Wade
By: 'Thomas'
Jul 08,2016
0 people found
this helpful
Tim and Andy were real helpful,They answered to my request very fast and clear. I was more than satisfied with their services....
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Jul 05,2016
Minithumbup
Tim Wade
By: 'Chris'
Jul 05,2016
0 people found
this helpful
I would like to give Gallant & Richardson a positive review as all my needs were taken care of I had no worries regarding my property or payments and all staff I found to be very professional...
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Comment on agent fees
Good
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May 09,2016
Minithumbup
Andy Wade
By: 'Gary (Qatar)'
May 09,2016
0 people found
this helpful
As an existing customer I would like to wholeheartedly recommend Andy and the team for their Professional Property Management Services. Andy demonstrates an in depth knowledge of the Property Management Sector and ensures the fullest support when managing my Property Investment Interests. I would fully recommend Andy and the Gallant Richardson team to anyone considering using his Property Management Services for their own property needs....
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Comment on agent fees
The fees are commensurate to a class - leading Professional Property Management Company and provide the necessary legal protection which can often be overlooked by landlords.
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May 03,2016
Minithumbup
Andy Wade
By: 'John'
May 03,2016
0 people found
this helpful
Having previously used Gallant Richardson in my capacity as a Landlord, and being impressed with their service, I appointed them as sole selling agents for my house. I was provided with an accurate market appraisal and a buyer was quickly found once the property was put on the market. I found all staff to be extremely helpful and they kept me fully updated as the sale process progressed. I cannot fault their service and would be happy to recommend them to others....
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May 03,2016
Minithumbup
debbie ellis
Tim Wade
By: 'Peter'
May 03,2016
0 people found
this helpful
We have been letting through Gallant Richardsons for 9 years and they have always provided and very friendly and professional service. Would definitely recommend to anyone....
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Comment on agent fees
All reasonable
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Areas covered
  • CO1
  • Colchester
  • CO2
  • North Essex
  • CO3
  • CO4
  • CO5
  • CO6
  • CO7
  • CO8
  • CO9
  • CO11

NAEA ARLA NALS TPOS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 1 6 6 14 0 2 0 2 2

Job vacancies

Please see a list of jobs available

Agent Fees

Tenant Fees:
£150 inc vat. Admin for each adult.
£60 inc vat. for guarantor if applicable.
£70 pet fee of applicable.
Last updated at 10:59 AM 08/12/2016 by Tim

Complaints Procedure

In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 10:59 AM 08/12/2016 by Tim
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