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Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local sales and lettings market and by following the very best working practices.
Gallant Richardson

5 Culver Street West
Colchester
Essex
CO1 1JG
01206 548222

www.gallant-richardson.co.uk

Properties for Sale
Properties to Rent

“ Professional approach to selling... ”

Sep 20,2018
Minithumbup
By: 'Andrewbrydon'
Sep 20,2018
0 people found
this helpful
From initial enquiry, to arranging ours viewings and sorting out the offers, Andy and Craig were very professional throughout and our purchase has progressed to exchange quite smoothly....
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Comment on agent fees
N/A we purchased
Was this helpful? Yes
By: Andy Wade
Sep 21, 2018
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Thank you for your comments, it was a pleasure to help, best of luck with your move and in your new home ...

“ Selling a flat... ”

Aug 31,2018
Minithumbup
Andy
Tim
By: 'Andrew & Linda'
Aug 31,2018
0 people found
this helpful
We have recently been in the process of selling a property through Gallant Richardson and Andy and Tim Wade and the rest of the team have been proactive and responsive throughout. We couldn't have wished for better service, hence giving them a 5 star rating ...
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Comment on agent fees
Fee was very reasonable for the amount of work that they had to do.
Was this helpful? Yes
By: Tim Wade
Aug 31, 2018
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Thank you for your kind review. Glad it completed successfully. ...

“ Excellent Estate Agent... ”

Aug 08,2018
Minithumbup
Andy
Craig
By: 'Terry Pettitt'
Aug 08,2018
0 people found
this helpful
Brilliant service from start to finish, great regular communication and very professional attitude throughout the entire staff. A pleasure to deal with....
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Comment on agent fees
Fees very fair considering the time and effort required to find a buyer and make sure everything stayed on track until completion.
Was this helpful? Yes
By: Tim Wade
Aug 08, 2018
View all comments (1)
Thank you for your kind review Terry. Glad everything went through ok. If we can help in the future please do not hesitate to contact us. ...

“ Private Rental Client... ”

Aug 07,2018
Minithumbup
Tim
By: 'Dan & Kathy Ling'
Aug 07,2018
0 people found
this helpful
We rented a house through Gallant Richardson for 3 years. The rent suited our budget, the house was in good order and any new works that were needed were always dealt with quickly. The maintenance man was always punctual and polite. Our landlord was Tim and ...
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Comment on agent fees
Agent fees acceptable
Was this helpful? Yes
By: Tim Wade
Aug 08, 2018
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Thank you for your kind review and being such good tenants. All the best in your new home. ...

“ Impressed from start to finish... ”

Jul 26,2018
Minithumbup
Andy
Craig
By: 'deanb'
Jul 26,2018
0 people found
this helpful
Recently purchased through Gallant Richardson. Very accommodating on initial viewing - Craig was honest and helpful when I put forward an offer. For Sale sign was changed on the day. Through the process him, Andy and other members of the team answered my questions and ...
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Was this helpful? Yes
By: Tim Wade
Jul 26, 2018
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Thank you for your kind review Dean which i will pass on to the team. All the best in your new home. ...

“ Great Job... ”

Jul 12,2018
Minithumbup
Andy
By: 'EmmaP'
Jul 12,2018
0 people found
this helpful
Great job on the sale of the house, and with the years of letting management prior to it being sold....
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Comment on agent fees
Market rate.
Was this helpful? Yes
By: Tim Wade
Jul 12, 2018
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Thank you for your kind review Emma. Very glad we could help selling your property and thank you for your business over the years as a landlord. ...

“ Great experience... ”

Jun 09,2018
Minithumbup
Craig
By: 'Anna'
Jun 09,2018
0 people found
this helpful
I have had an incredibly positive experience buying by first home with Craig. There was no hard sell, uncomfortable pressure just friendly, helpful support and advice throughout. I had always been a little doubtful and slightly 'stereotyped' estate agents but Craig really changed my opinions ...
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Was this helpful? Yes
By: Tim Wade
Jun 11, 2018
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Thank you for your kind review Anna. I will pass on your comments to Craig. All the best in your new home. ...

“ Good communications... ”

Jun 05,2018
Minithumbup
Craig
By: 'James'
Jun 05,2018
0 people found
this helpful
Really pleased with the service from the estate agent overall, but especially Andy and Craig. With regular updates about the sale of my home I felt it was all under control with Gallant Richardson and they were always happy to talk when I needed to ...
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Comment on agent fees
Very reasonable given the personal service.
Was this helpful? Yes
By: Tim Wade
Jun 05, 2018
View all comments (1)
Thank you for your kind review James. I will pass on your comments to Andy and Craig. If we can help at all in the future please do not hesitate to contact us. ...

“ Superb Property Management... ”

May 23,2018
Minithumbup
By: 'Mary'
May 23,2018
0 people found
this helpful
I have rented two houses through Gallant Richardson since 2010 and a flat since 2013. I continue to be impressed by the company's friendliness and extremely high standards of service. I live overseas and I opted for the fully managed property service offered by Gallant Richardson. ...
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Comment on agent fees
The services offered are definitely worth the fees charged.
Was this helpful? Yes
By: Tim Wade
May 23, 2018
View all comments (1)
Thank you for your kind review. We appreciate your business over the years and we will continue to work hard to provide the best service we can. Tim ...

“ An excellent Team... ”

May 23,2018
Minithumbup
By: 'Brian & Michelle Layzell'
May 23,2018
0 people found
this helpful
We have been renting via GR since May 2014. From the very first time we went into the GR office, we have found all of the staff with whom we have had dealings to be friendly, helpful, efficient and always very professional. Whenever we have had ...
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Comment on agent fees
The fees we have been charged as tenants are very reasonable and affordable. Nothing to complain about!
Was this helpful? Yes
By: Tim Wade
May 23, 2018
View all comments (1)
Thank you for your kind review. We will continue to work hard at providing you a good service. ...

“ Great Agents!!... ”

May 22,2018
Minithumbup
By: 'Jackie'
May 22,2018
0 people found
this helpful
I have nothing but great things to say about this wonderful team. I first met Ray when I viewed my flat who I warmed to straightaway and more so when we got onto the subject of tortoises. The flat was amazing. I then moved on ...
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Comment on agent fees
They are quite high but they do more than a lot of agents and more than I realised
Was this helpful? Yes
By: Tim Wade
May 23, 2018
View all comments (1)
Thank you for your kind review. I will pass your comments on to the team. We hope you enjoy your new home and please do not hesitate to contact us when we can help. ...

“ Great service!... ”

May 09,2018
Minithumbup
Andy
Tim
By: 'D Barrett'
May 09,2018
0 people found
this helpful
Brilliant estate agents, highly recommended, 5 star service, made the whole process as easy and informative as possible. Thanks guys...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim Wade
May 09, 2018
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Thank you for your kind review Donna. Glad we could help and all the best in your new home. ...

“ Excellent... ”

Apr 20,2018
Minithumbup
By: 'Andrew'
Apr 20,2018
0 people found
this helpful
I've recently used Gallants for the sale of my house. I have been very impressed with everyone I have dealt with at the colchester office. They have always been very friendly and very efficient....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Tim
Apr 20, 2018
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Thank you for your kind review Andrew. I will pass on to the whole team. ...

“ Great service... ”

Apr 06,2018
Minithumbup
Andy
By: 'teresa'
Apr 06,2018
0 people found
this helpful
Very professional device from the start to the finish would recommend Not pushy like some other estate agents Highly recommend them...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim Wade
Apr 06, 2018
View all comments (1)
Thank you for your kind review which I will pass on to the team. ...
Mar 15,2018
Minithumbup
Craig
By: 'Ellena'
Mar 15,2018
0 people found
this helpful
We had a really good experience selling our house with Gallant Richardson. Craig was excellent to work with, a genuinely nice person. He was always contactable, reliable and made a point of calling us weekly with updates. I never felt that I needed to pester ...
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Comment on agent fees
The fee was competitive
Was this helpful? Yes
By: Tim Wade
Mar 15, 2018
View all comments (1)
Thank you for your kind review which I will pass on to my colleague Craig. All the best in your new home. ...
Jan 18,2018
Minithumbup
By: 'David'
Jan 18,2018
0 people found
this helpful
Craig and the team all provided a fantastic service throughout the sale of my property. I highly recommend them to any vendor....
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Was this helpful? Yes
By: Tim Wade
Jan 19, 2018
View all comments (1)
Thank you for your kind Review David. Very pleased you were happy with our service. I will pass on your comments to Craig and the team. ...
Jan 18,2018
Minithumbup
Craig
Andy
By: 'Chris'
Jan 18,2018
0 people found
this helpful
Fantastic Service. Craig artfully dealt with price negotiations on the sale of my flat and calmy dealt with some tricky issues in the sale process, working for the benefit of both myself and the purchaser. They do not operate as a 'corporate beast' promising the ...
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Comment on agent fees
Fees were negotiated to a highly competitive rate. The fee level had no bearing on their enthusiasm to get the property sold
Was this helpful? Yes
By: Tim Wade
Jan 19, 2018
View all comments (1)
Thank you for your kind review Chris. The team are focused on doing the job correctly for you and work very hard in making sure sales go through. I will pass on your comments to all the team. Many thanks. ...
Jan 03,2018
Minithumbup
Andy
By: 'Terry Kelly'
Jan 03,2018
0 people found
this helpful
I have dealt with Andy Wade and the Gallant Richardson team for 18 years.They are highly experienced, unbelievably pro active and in my book, faultless....
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Comment on agent fees
Always reasonable and highly competitive
Was this helpful? Yes
By: Tim Wade
Jan 03, 2018
View all comments (1)
Thank you for your kind review Terry. Very pleased it all went through for you. All the best in your new home. ...
Jan 02,2018
Minithumbup
Andy
Tim
By: 'Debbie'
Jan 02,2018
0 people found
this helpful
An agent with sound advice, very professional and friendly service. All queries were answered swiftly, and regular updates provided. Thank you for all your help....
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Comment on agent fees
Fees very reasonable
Was this helpful? Yes
By: Tim Wade
Jan 02, 2018
View all comments (1)
Thank you for your kind review which I will pass onto the team. ...
Dec 20,2017
Minithumbup
Tim
Andy
By: 'Graham'
Dec 20,2017
0 people found
this helpful
I found the whole experience with these professional and informative agents great. Kept me informed and gave clear answers to any questions both with the rental and selling of our property. Unfortunately I'm only able to select two names above for star rating but ...
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Comment on agent fees
Very good Fee's very happy with arrangement
Was this helpful? Yes
By: Tim Wade
Dec 20, 2017
View all comments (1)
Thank you for your kind review Graham which I will pass on to the whole team. All the best. ...
Dec 08,2017
Minithumbup
Andy
Craig
By: 'Glyn Wiltshire'
Dec 08,2017
0 people found
this helpful
Well what can I say two superb gents, if ever there was a time when you need someone to help fight your corner this was it and they were there, they calmed me down when I got annoyed ( not with them )...
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Comment on agent fees
reasonable and acceptable
Was this helpful? Yes
By: Tim Wade
Dec 11, 2017
View all comments (1)
Thank you for your kind review and I will pass on to Craig and Andy. All the best in your new home. ...
Nov 01,2017
Minithumbup
Andy
By: 'Barnes'
Nov 01,2017
0 people found
this helpful
Andy and the team have just sold our house for us. They were helpful, professional and courteous, and were involved from start to finish. Andy was happy to go 'the extra mile', including liaising with both sets of solicitors - ours and our buyer. I ...
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Comment on agent fees
Very reasonable given you are getting a personal service.
Was this helpful? Yes
By: Tim Wade
Nov 02, 2017
View all comments (1)
Thank you for your kind review which is appreciated. We do focus on providing a good customer service and work hard on making sure sales go through so are very pleased you were happy with our service. All the best in your new home. ...
Oct 31,2017
Minithumbup
By: 'john'
Oct 31,2017
0 people found
this helpful
All of the team at Gallant Richardson gave a first class service keeping me fully informed with the optimum and appropriate advice. Many thanks John...
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Comment on agent fees
very fair
Was this helpful? Yes
By: Tim Wade
Oct 31, 2017
View all comments (1)
Many thanks for your kind review which I will pass on to the team. ...
Oct 30,2017
Minithumbup
Joanna
By: 'J. Warren'
Oct 30,2017
0 people found
this helpful
Gallant Richardson have been amazing in my 5+ years as their tenant. They would definitely be my first choice for any future letting or buying. They were so incredibly helpful with anything that came up, big or small. At the end of the tenancy they helped ...
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Comment on agent fees
Very reasonable fees compared to others in the local area. Also, very clear about what the fees are.
Was this helpful? Yes
By: Tim Wade
Oct 30, 2017
View all comments (1)
Thank you so much for your kind review. We do work very hard for both tenants and landlords so we are pleased you are happy with our service. All the best in your home home and please do not hesitate to contact us if we can help in the future. ...
Oct 19,2017
Minithumbup
By: 'Lin Burton'
Oct 19,2017
0 people found
this helpful
Craig was very professional and helpful in the sale of my Mother's bungalow. Keeping me updated on a regular basis which is essential. I would recommend both Craig and Gallant Richardson to others....
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Comment on agent fees
The fees were very reasonable. Being a fixed upfront figure you know exactly how much you will be paying.
Was this helpful? Yes
Aug 26,2017
Minithumbup
Andy
By: 'Mike'
Aug 26,2017
0 people found
this helpful
Fantastic customer service during a difficult purchase. Andy went above and beyond what would normally be expected, without his efforts there's every chance the purchase would have fallen through. Highly recommended....
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Was this helpful? Yes
Aug 22,2017
Minithumbup
Andy
By: 'Glen Tokley'
Aug 22,2017
0 people found
this helpful
From start to finish we have had a fantastic service. The property was marketed well. We were kept informed, in fact we were getting better information than through the solicitor and they really pushed to get exchange and completion dates organised. I Can't fault this ...
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Comment on agent fees
We were given a good price especially considering the work they did.
Was this helpful? Yes
By: Tim Wade
Aug 22, 2017
View all comments (1)
Thank you for your kind review Glen. I will pass on to Andy. ...
Jul 27,2017
Minithumbup
Andy
By: 'Flanders'
Jul 27,2017
0 people found
this helpful
Used this agent for over ten years. Their attention to detail ans success rate has been first class. They take care and attention to a very high level and the tenants they ontain are always top quality....
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Comment on agent fees
Fees are modest and good value for the level of service.
Was this helpful? Yes
By: Tim Wade
Jul 28, 2017
View all comments (1)
Thank you for your review. It is appreciated. We do work hard to do things correctly and protect our landlords investment whilst providing a service to their tenants. ...
Jul 22,2017
Minithumbup
Debbie
Tim
By: 'Laura'
Jul 22,2017
0 people found
this helpful
Gallant Richardson were chosen as my letting agents because they showed an excellent understanding of the law as applied to overseas landlords, and took plenty of time to explain the whole procedure of letting to me. As a first-time landlord who is keen to treat ...
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Comment on agent fees
At 11% of my income per month - negotiated down from 12%, these are not the cheapest (others quoted 10%) but for this they contact me first regarding any repairs, go with my decision regarding using their people or mine, and ensure all goes smoothly.
Was this helpful? Yes
Jun 05,2017
Minithumbup
Andy
By: 'Pauline McC'
Jun 05,2017
0 people found
this helpful
I have had excellent service from all the team, over 16 years of buying the property, then later letting it out and finally selling it. They have been polite and helpful but more importantly know the local area in depth, in relation to buying, selling and ...
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Was this helpful? Yes
By: Tim Wade
Jun 05, 2017
View all comments (1)
Thank you for your kind review and your business over the last 16 years. All the best. ...
Areas covered
  • CO1
  • Colchester
  • CO2
  • North Essex
  • CO3
  • CO4
  • CO5
  • CO6
  • CO7
  • CO8
  • CO9
  • CO11

NAEA ARLA NALS TPOS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 1 9 6 27 0 5 0 2 2

Agent Fees

Tenant Fees:
£150 inc vat. Admin for each adult.
£60 inc vat. for guarantor if applicable.
£70 pet fee of applicable.
Last updated at 10:59 AM 08/12/2016 by Tim

Complaints Procedure

In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 10:59 AM 08/12/2016 by Tim
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