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Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local sales and lettings market and by following the very best working practices.
Gallant Richardson

5 Culver Street West
Colchester
Essex
CO1 1JG
01206 548222

www.gallant-richardson.co.uk

Properties for Sale
Properties to Rent

“Excellent support!...”

Dec 04,2018
Minithumbup
By: 'Amy Isac'
Dec 04,2018
0 people found
this helpful
Rebecca James has continued to offer ongoing support with a problem within the property and for the past one moth, she has and still is giving her best to help me solve this problem with the landlords from appt upstairs. A massive thank you!...
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Was this helpful? Yes
By: Tim Wade
Dec 04, 2018
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Thank you for you kind review Amy. I will let Rebecca Know. Please do hot hesitate contact Rebecca if she can help further. ...

“Deposit...”

Nov 21,2018
Minithumbup
By: 'Iwan & Liz'
Nov 21,2018
0 people found
this helpful
Rebecca listened to the issue we had with the deposit and explained our options clearly. Her advice helped us appeal the deposit and kept us up to date on proceedings....
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Was this helpful? Yes
By: Tim Wade
Nov 21, 2018
View all comments (1)
Thank you for your review. We do work hard to be fair with deposits and advise our landlords correctly. All the best in your new home. ...

“Gallant and Richardson are the best in town...”

Nov 20,2018
Minithumbup
Tim
By: 'Jean'
Nov 20,2018
0 people found
this helpful
I am so happy that fate sent me to rent a property from Gallant and Richardson. I give them 5 stars. They do a great job in matching the property to the client. They are very efficient , friendly and always available to help. They show they ...
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Comment on agent fees
good
Was this helpful? Yes
By: Tim Wade
Nov 20, 2018
View all comments (1)
Thank you Jean. This is really appreciated by the team. Although we are not perfect we do try hard to look after our tenant's interest and encourage our landlords to look after their properties. ...

“Superb...”

Nov 13,2018
Minithumbup
Craig
By: 'Lucy B'
Nov 13,2018
0 people found
this helpful
Craig has been outstanding. Both him and Andy have gone above and beyond to help me with the sale of both of my properties. From the moment that Craig came to visit me at my property he listened to my requirements, advised me on my ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim Wade
Nov 13, 2018
View all comments (1)
Thank you for your kind review Lucy. I will pass on your comments. Glad we could help with what can be a stressful process. ...

“Ms...”

Nov 07,2018
Minithumbup
debbie
Craig
By: 'Mellissa'
Nov 07,2018
0 people found
this helpful
I have been renting my property with Gallant and Richardson for over 7 years. I cannot stress enough how fantastic all the staff members that I have dealt with over the years have been. They have always been professional, friendly and caring. For anyone wishing to ...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Tim Wade
Nov 07, 2018
View all comments (1)
Thank you for your kind review Mellissa. All the best with your purchase. Thank you for being such a good tenant. ...

“Professional Service....”

Nov 07,2018
Minithumbup
Craig
Andy
By: 'Happy Seller'
Nov 07,2018
0 people found
this helpful
The sale of my mothers flat wasn't the most straight forward or huge sale for Gallant Richardson, that said I couldn't have had better service from Craig and Andy. They were professional at every step and provided excellent advice throughout the sale process. ...
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Comment on agent fees
For the effort their fees are excellent value.
Was this helpful? Yes

“Disappointment...”

Nov 06,2018
Minithumbdown
By: 'P J'
Nov 06,2018
0 people found
this helpful
I recently bought a property from gallant Richardson and I can say I am very disappointed with the service .issues were I wanted a second visit to measure up such items as a new sofa (been in 3 weeks and still have to wait for my ...
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Was this helpful? Yes
By: Tim Wade
Nov 06, 2018
View all comments (1)
I am very sorry you were not happy with the service you received. I am very surprised by your comments and will pass them on to the sales team and ask them to come back to you. Normally our staff would be delighted to arrange additional viewings of a property when asked. As stated i will ask them to contact you in the near future to so that they can discuss your comments. Again I am sorry you were not happy. ...

“Excellent...”

Nov 03,2018
Minithumbup
Craig
By: 'Sarah Mc'
Nov 03,2018
0 people found
this helpful
Really happy with the service I received from Gallant Richardson, especially Craig. Really professional, helpful and patient. Would definitely recommend. Great agency....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Tim Wade
Nov 05, 2018
View all comments (2)
Thank you for your kind review Sarah. I will pass on your comments to the Craig and the team. ...

“Excellent Professional service....”

Oct 16,2018
Minithumbup
Tim
By: 'Louise'
Oct 16,2018
0 people found
this helpful
Gallant Richardson have managed the letting of my flat for over two years. They found me excellent tenants and have been totally professional throughout. Tim Wade has always been approachable and helpful, sorting out any problems quickly and efficiently. I would definitely recommend Gallant Richardson ...
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Was this helpful? Yes
By: Tim Wade
Oct 17, 2018
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Thank you for your kind review. Very pleased you were happy with our service. ...

“Excellent Professional service...”

Oct 04,2018
Minithumbup
Andy
Craig
By: 'Chris & Mike Locke'
Oct 04,2018
0 people found
this helpful
Although the sale of my Mother in Laws flat wasn't a huge sale for Gallant Richardson, we couldn't have had better service from Andy, Craig and the team at GR. On top of which it wasn't the most straight forward sale, but ...
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Comment on agent fees
Considering how much effort they put in, excellent value
Was this helpful? Yes

“They do go the extra mile!...”

Sep 25,2018
Minithumbup
Andy
Craig
By: 'Victor Pereira'
Sep 25,2018
0 people found
this helpful
I've recently decided to sell my flat through Gallant Richardson. Not only they managed to sell it within a week, but they also guided me throughout the entire process, keeping me informed at all times and making me feel very welcome everytime I made ...
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Comment on agent fees
Very fair fees
Was this helpful? Yes

“Professional approach to selling...”

Sep 20,2018
Minithumbup
By: 'Andrewbrydon'
Sep 20,2018
0 people found
this helpful
From initial enquiry, to arranging ours viewings and sorting out the offers, Andy and Craig were very professional throughout and our purchase has progressed to exchange quite smoothly....
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Comment on agent fees
N/A we purchased
Was this helpful? Yes
By: Andy Wade
Sep 21, 2018
View all comments (1)
Thank you for your comments, it was a pleasure to help, best of luck with your move and in your new home ...

“Selling a flat...”

Aug 31,2018
Minithumbup
Andy
Tim
By: 'Andrew & Linda'
Aug 31,2018
0 people found
this helpful
We have recently been in the process of selling a property through Gallant Richardson and Andy and Tim Wade and the rest of the team have been proactive and responsive throughout. We couldn't have wished for better service, hence giving them a 5 star rating ...
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Comment on agent fees
Fee was very reasonable for the amount of work that they had to do.
Was this helpful? Yes
By: Tim Wade
Aug 31, 2018
View all comments (1)
Thank you for your kind review. Glad it completed successfully. ...

“Excellent Estate Agent...”

Aug 08,2018
Minithumbup
Andy
Craig
By: 'Terry Pettitt'
Aug 08,2018
0 people found
this helpful
Brilliant service from start to finish, great regular communication and very professional attitude throughout the entire staff. A pleasure to deal with....
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Comment on agent fees
Fees very fair considering the time and effort required to find a buyer and make sure everything stayed on track until completion.
Was this helpful? Yes
By: Tim Wade
Aug 08, 2018
View all comments (1)
Thank you for your kind review Terry. Glad everything went through ok. If we can help in the future please do not hesitate to contact us. ...

“Private Rental Client...”

Aug 07,2018
Minithumbup
Tim
By: 'Dan & Kathy Ling'
Aug 07,2018
0 people found
this helpful
We rented a house through Gallant Richardson for 3 years. The rent suited our budget, the house was in good order and any new works that were needed were always dealt with quickly. The maintenance man was always punctual and polite. Our landlord was Tim and ...
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Comment on agent fees
Agent fees acceptable
Was this helpful? Yes
By: Tim Wade
Aug 08, 2018
View all comments (1)
Thank you for your kind review and being such good tenants. All the best in your new home. ...

“Impressed from start to finish...”

Jul 26,2018
Minithumbup
Andy
Craig
By: 'deanb'
Jul 26,2018
0 people found
this helpful
Recently purchased through Gallant Richardson. Very accommodating on initial viewing - Craig was honest and helpful when I put forward an offer. For Sale sign was changed on the day. Through the process him, Andy and other members of the team answered my questions and ...
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Was this helpful? Yes
By: Tim Wade
Jul 26, 2018
View all comments (1)
Thank you for your kind review Dean which i will pass on to the team. All the best in your new home. ...

“Great Job...”

Jul 12,2018
Minithumbup
Andy
By: 'EmmaP'
Jul 12,2018
0 people found
this helpful
Great job on the sale of the house, and with the years of letting management prior to it being sold....
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Comment on agent fees
Market rate.
Was this helpful? Yes
By: Tim Wade
Jul 12, 2018
View all comments (1)
Thank you for your kind review Emma. Very glad we could help selling your property and thank you for your business over the years as a landlord. ...

“Great experience...”

Jun 09,2018
Minithumbup
Craig
By: 'Anna'
Jun 09,2018
0 people found
this helpful
I have had an incredibly positive experience buying by first home with Craig. There was no hard sell, uncomfortable pressure just friendly, helpful support and advice throughout. I had always been a little doubtful and slightly 'stereotyped' estate agents but Craig really changed my opinions ...
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Was this helpful? Yes
By: Tim Wade
Jun 11, 2018
View all comments (1)
Thank you for your kind review Anna. I will pass on your comments to Craig. All the best in your new home. ...

“Good communications...”

Jun 05,2018
Minithumbup
Craig
By: 'James'
Jun 05,2018
0 people found
this helpful
Really pleased with the service from the estate agent overall, but especially Andy and Craig. With regular updates about the sale of my home I felt it was all under control with Gallant Richardson and they were always happy to talk when I needed to ...
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Comment on agent fees
Very reasonable given the personal service.
Was this helpful? Yes
By: Tim Wade
Jun 05, 2018
View all comments (1)
Thank you for your kind review James. I will pass on your comments to Andy and Craig. If we can help at all in the future please do not hesitate to contact us. ...

“Superb Property Management...”

May 23,2018
Minithumbup
By: 'Mary'
May 23,2018
0 people found
this helpful
I have rented two houses through Gallant Richardson since 2010 and a flat since 2013. I continue to be impressed by the company's friendliness and extremely high standards of service. I live overseas and I opted for the fully managed property service offered by Gallant Richardson. ...
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Comment on agent fees
The services offered are definitely worth the fees charged.
Was this helpful? Yes
By: Tim Wade
May 23, 2018
View all comments (1)
Thank you for your kind review. We appreciate your business over the years and we will continue to work hard to provide the best service we can. Tim ...

“An excellent Team...”

May 23,2018
Minithumbup
By: 'Brian & Michelle Layzell'
May 23,2018
0 people found
this helpful
We have been renting via GR since May 2014. From the very first time we went into the GR office, we have found all of the staff with whom we have had dealings to be friendly, helpful, efficient and always very professional. Whenever we have had ...
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Comment on agent fees
The fees we have been charged as tenants are very reasonable and affordable. Nothing to complain about!
Was this helpful? Yes
By: Tim Wade
May 23, 2018
View all comments (1)
Thank you for your kind review. We will continue to work hard at providing you a good service. ...

“Great Agents!!...”

May 22,2018
Minithumbup
By: 'Jackie'
May 22,2018
0 people found
this helpful
I have nothing but great things to say about this wonderful team. I first met Ray when I viewed my flat who I warmed to straightaway and more so when we got onto the subject of tortoises. The flat was amazing. I then moved on ...
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Comment on agent fees
They are quite high but they do more than a lot of agents and more than I realised
Was this helpful? Yes
By: Tim Wade
May 23, 2018
View all comments (1)
Thank you for your kind review. I will pass your comments on to the team. We hope you enjoy your new home and please do not hesitate to contact us when we can help. ...

“Great service!...”

May 09,2018
Minithumbup
Andy
Tim
By: 'D Barrett'
May 09,2018
0 people found
this helpful
Brilliant estate agents, highly recommended, 5 star service, made the whole process as easy and informative as possible. Thanks guys...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim Wade
May 09, 2018
View all comments (1)
Thank you for your kind review Donna. Glad we could help and all the best in your new home. ...

“Excellent...”

Apr 20,2018
Minithumbup
By: 'Andrew'
Apr 20,2018
0 people found
this helpful
I've recently used Gallants for the sale of my house. I have been very impressed with everyone I have dealt with at the colchester office. They have always been very friendly and very efficient....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Tim
Apr 20, 2018
View all comments (1)
Thank you for your kind review Andrew. I will pass on to the whole team. ...

“Great service...”

Apr 06,2018
Minithumbup
Andy
By: 'teresa'
Apr 06,2018
0 people found
this helpful
Very professional device from the start to the finish would recommend Not pushy like some other estate agents Highly recommend them...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim Wade
Apr 06, 2018
View all comments (1)
Thank you for your kind review which I will pass on to the team. ...
Mar 15,2018
Minithumbup
Craig
By: 'Ellena'
Mar 15,2018
0 people found
this helpful
We had a really good experience selling our house with Gallant Richardson. Craig was excellent to work with, a genuinely nice person. He was always contactable, reliable and made a point of calling us weekly with updates. I never felt that I needed to pester ...
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Comment on agent fees
The fee was competitive
Was this helpful? Yes
By: Tim Wade
Mar 15, 2018
View all comments (1)
Thank you for your kind review which I will pass on to my colleague Craig. All the best in your new home. ...
Jan 18,2018
Minithumbup
By: 'David'
Jan 18,2018
0 people found
this helpful
Craig and the team all provided a fantastic service throughout the sale of my property. I highly recommend them to any vendor....
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Was this helpful? Yes
By: Tim Wade
Jan 19, 2018
View all comments (1)
Thank you for your kind Review David. Very pleased you were happy with our service. I will pass on your comments to Craig and the team. ...
Jan 18,2018
Minithumbup
Craig
Andy
By: 'Chris'
Jan 18,2018
0 people found
this helpful
Fantastic Service. Craig artfully dealt with price negotiations on the sale of my flat and calmy dealt with some tricky issues in the sale process, working for the benefit of both myself and the purchaser. They do not operate as a 'corporate beast' promising the ...
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Comment on agent fees
Fees were negotiated to a highly competitive rate. The fee level had no bearing on their enthusiasm to get the property sold
Was this helpful? Yes
By: Tim Wade
Jan 19, 2018
View all comments (1)
Thank you for your kind review Chris. The team are focused on doing the job correctly for you and work very hard in making sure sales go through. I will pass on your comments to all the team. Many thanks. ...
Jan 03,2018
Minithumbup
Andy
By: 'Terry Kelly'
Jan 03,2018
0 people found
this helpful
I have dealt with Andy Wade and the Gallant Richardson team for 18 years.They are highly experienced, unbelievably pro active and in my book, faultless....
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Comment on agent fees
Always reasonable and highly competitive
Was this helpful? Yes
By: Tim Wade
Jan 03, 2018
View all comments (1)
Thank you for your kind review Terry. Very pleased it all went through for you. All the best in your new home. ...
Jan 02,2018
Minithumbup
Andy
Tim
By: 'Debbie'
Jan 02,2018
0 people found
this helpful
An agent with sound advice, very professional and friendly service. All queries were answered swiftly, and regular updates provided. Thank you for all your help....
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Comment on agent fees
Fees very reasonable
Was this helpful? Yes
By: Tim Wade
Jan 02, 2018
View all comments (1)
Thank you for your kind review which I will pass onto the team. ...
Areas covered
  • CO1
  • Colchester
  • CO2
  • North Essex
  • CO3
  • CO4
  • CO5
  • CO6
  • CO7
  • CO8
  • CO9
  • CO11

NAEA ARLA NALS TPOS DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 1 13 6 31 0 6 1 2 2

Fees

Tenant Fees:
£150 inc vat. Admin for each adult.
£60 inc vat. for guarantor if applicable.
£70 pet fee of applicable.
Last updated at 08/12/2016, 10:59 AM by Tim

Complaints Procedure

In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 10:59 AM 08/12/2016 by Tim
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