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Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local sales and lettings market and by following the very best working practices.
Gallant Richardson

5 Culver Street West
Colchester
Essex
CO1 1JG
01206 548222

www.gallant-richardson.co.uk

Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £100,000 £370,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 1 22 6 37 0 9 1 2 2

Areas covered
  • CO1
  • Colchester
  • CO2
  • North Essex
  • CO3
  • CO4
  • CO5
  • CO6
  • CO7
  • CO8
  • CO9
  • CO11
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent

Images & Videos


“I have been with 4 letting agents during past......”

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Jul 05,2019
Minithumbup
By: 'Xiao Wang'
Jul 05,2019
0 people found
this helpful
I have been with 4 letting agents during past 5 years, and Gallant Richardson is definately the best one. It privide nice and friendly service and has strong sense of responsibility for tenant. When I started renting the property, Gallant Richardson showed their profession by arranging activity ...
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By: Tim
Jul 05, 2019
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Thank you for your kind review and for being a tenant with us. All the best in your new home. ...

“Many thanks...”

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Jul 04,2019
Minithumbup
Andy
By: 'Adam Wilkinson'
Jul 04,2019
0 people found
this helpful
Andy and team dealt with the sale of my property in an exemplary manner. The flat was of relatively low value and had management companies involved but the team were totally professional in their handling of the sale from start to completion. I will not ...
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By: Tim
Jul 04, 2019
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Thank you for your kind review Adam. I will pass it on to the team. ...

“The management team...”

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Jul 01,2019
Minithumbup
By: 'Claire Rudkin'
Jul 01,2019
0 people found
this helpful
The management team from Gallant Richardson are all brilliant. The majority of the time I have dealt with Rebecca and she’s always very helpful, polite and prompt at dealing with any requests and issues that we may have no matter how big or small. ...
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By: Tim Wade
Jul 02, 2019
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Thank you for your kind review Claire. I will pass your comments on to Rebecca. ...

“Sales and Lettings...”

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Jun 11,2019
Minithumbup
By: 'Vic Pomphrett'
Jun 11,2019
0 people found
this helpful
All the staff are very helpful at all times, I have used them to manage all my properties for a number of years and I am very happy with their service. I recently sold a property through them and again they were very good. I ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Andy Wade
Jun 11, 2019
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Thank you very much for your comments, I'm glad the sale went through for you. ...

“Very professional company...”

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May 15,2019
Minithumbup
Craig
By: 'Marion W.'
May 15,2019
0 people found
this helpful
Craig was very thorough and helpful in the selling of my property. He always kept me up to date at all stages of the process. I would have no hesitation in recommending him and the company....
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Comment on agent fees
Competitive pricing.
Was this helpful? Yes
By: Tim Wade
May 16, 2019
View all comments (1)
Dear Marion, Thank you very much for your kind words and do appreciate you taking the time to provide Gallant Richardson with a review. Your comments will be passed onto Craig. ...

“Kind and considerate people...”

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Apr 17,2019
Minithumbup
By: 'Stephen Coombe'
Apr 17,2019
0 people found
this helpful
I have been dealing with the team at Colchester for several years now and have always found their approach professional, efficient and helpful....
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By: Tim Wade
Apr 17, 2019
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Thank you for your kind review Stephen. I will pass on to the team. ...

“Thanks for selling...”

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Apr 12,2019
Minithumbup
By: 'Trevor'
Apr 12,2019
0 people found
this helpful
Craig from Gallant Richardson Estate Agents was very professional and helpful throughout the the whole process of selling the house. Nothing was too much trouble. When the initial buyer pulled out Craig very quickly identified more potential buyers. I would recommend Craig and Gallant Richardson ...
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Tim Wade
Apr 15, 2019
View all comments (1)
Thank you for your kind review Trevor. I will pass on to Craig and the team. ...

“The go to agents to sell and let...”

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Mar 28,2019
Minithumbup
Craig
Andy
By: 'Ana'
Mar 28,2019
0 people found
this helpful
I used Gallant Richardson to both let and sell my flat in Colchester. Andy and Craig were brilliant throughout the sales process. They stayed on top of everything, kept me updated, and made the whole process run smoothly....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Tim Wade
Mar 28, 2019
View all comments (1)
Sorry to lose you as a landlord but pleased we could help with your sale. Thank you for your kind review which I will pass onto the team. ...

“After letting support...”

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Mar 21,2019
Minithumbup
By: 'Fayad'
Mar 21,2019
0 people found
this helpful
Rebecca James has been an excellent support for us when needed, provided a service that's really good, nice and friendly and always expressed her will to listen, advice and help....
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By: Tim Wade
Mar 21, 2019
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Thank you for your kind review. I will let my colleague Rebecca know. ...

“Excellent customer service...”

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Mar 20,2019
Minithumbup
By: 'Ilse'
Mar 20,2019
0 people found
this helpful
Rebecca was very helpful when I reported an issue with the flat, and although it was hard to get in touch with the landlord right at that time, she kept me informed and the issue was resolved efficiently....
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By: Tim Wade
Mar 20, 2019
View all comments (1)
Thank you for your kind review. I will let Rebecca know. ...

“Fairly good...”

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Mar 19,2019
Minithumbup
By: 'Clare'
Mar 19,2019
0 people found
this helpful
I stayed in one of the properties for 1 year, I had a leak issue that took some time to resolve, due to the property above being owned through another company. Throughout that time the team at Gallant Richardson kept constant communication and tried their hardest ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim Wade
Mar 19, 2019
View all comments (1)
Thank you for your review Clare. All the best in your new home. ...

“Real honest people...”

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Mar 05,2019
Minithumbup
By: 'StaceyC'
Mar 05,2019
1 people found
this helpful
The guys at this branch have helped me so much in buying my new home. If you are nervous about this daunting experience of buying and selling Craig and his team talk to you in such a comfortable and honest way. If you need people ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Andy Wade
Mar 06, 2019
View all comments (1)
Thank you very much for your kind comments they are really appreciated. Good luck in your new home. ...

“All aspects...”

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Feb 11,2019
Minithumbup
By: 'Barry West'
Feb 11,2019
0 people found
this helpful
Rebecca and all the staff have been very helpful. Nothing is too much trouble. Much appreciated your specialist knowledge which has reduced my stress levels on many occasions....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim Wade
Feb 11, 2019
View all comments (1)
Thank you for your kind review Barry. Always on hand to help. ...

“Professional...”

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Feb 01,2019
Minithumbup
By: 'Gavin H'
Feb 01,2019
0 people found
this helpful
Since the beginning of my dealings with Gallant Richardson I have had no problems at all with how things have been handled. I would like in particular to thank Rebecca James for all she has done to help me with any problems and requests to ...
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Comment on agent fees
By comparison the fees are fair.
Was this helpful? Yes
By: Tim Wade
Feb 01, 2019
View all comments (1)
Dear Gavin, Thank you very much for your kind words relating to a valued Gallant Richardson member of staff. It is always heartening to read positive reviews and this will of course be passed on, with thanks, to Rebecca. ...

“House purchase...”

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Jan 28,2019
Minithumbup
Craig
Andy
By: 'Jane w'
Jan 28,2019
0 people found
this helpful
Efficient, polite, knowledgeable, and always chased up any queries I had when buying a property from them. Nothing was ever too much trouble. I wouldn't hesitate using them ( I wished I had chose them to sell my property )...
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By: Tim Wade
Jan 29, 2019
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Thank you Jane. Very happy we could help. All the best in your new home. ...

“Very polite and being patient....”

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Jan 23,2019
Minithumbup
Craig
By: 'jaya'
Jan 23,2019
0 people found
this helpful
Craig has been very helpful and willing to listen. Our mortgage has delayed for sometimes and craige has approached with me very politely, patiently and always left me with positive attitudes....
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By: Tim Wade
Jan 23, 2019
View all comments (1)
Thank you for your kind review. I will pass your comments onto Craig. All the best in your new home. If we can help further in anyway please let us know. ...

“Fantastic Service....Customer service at its best......”

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Jan 23,2019
Minithumbup
By: 'Katy'
Jan 23,2019
0 people found
this helpful
I have Used a lot of estate agents and I can say hand on Heart that the team here are the best I have ever experienced by far. From start to finish it was excellent service . The team are very helpful and thorough , they give ...
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Comment on agent fees
Normal fees
Was this helpful? Yes
By: Andy Wade
Jan 24, 2019
View all comments (1)
Thank you very much for your kind words, I will make sure everyone, particularly Jo & Gina and made aware of them. We wish you all the best in your new flat and hope you are happy there. ...

“House Purchase...”

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Jan 18,2019
Minithumbup
Craig
Andy
By: 'Lucky Seller'
Jan 18,2019
0 people found
this helpful
The sale of this house seemed to stretch on and on even though there was only one buyer involved. There were various delays and issues to be managed. Thanks to Craig, the whole process was managed in a professional and understanding way. He provided weekly ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Andy Wade
Jan 21, 2019
View all comments (1)
Thank you very much for your kind comments we wish you every happiness in your new home ...

“First class...”

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Dec 21,2018
Minithumbup
By: 'Graham W'
Dec 21,2018
0 people found
this helpful
For sixteen years as a landlord Gallant Richardson have provided me with first class service and also excellent long term tenants. They have always looked after my interests and that of my tenants, by getting any issues sorted out as quickly as possible, also keeping ...
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Comment on agent fees
Very competitive for a personal service
Was this helpful? Yes

“Professional & personal...”

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Dec 20,2018
Minithumbup
By: 'Sarah'
Dec 20,2018
0 people found
this helpful
I would thoroughly recommend Gallant Richardson to prospective tenants. They have gone above & beyond for me & my husband from the beginning of our search, through to the end of our tenancy. We have relocated across the UK at short notice, the whole team have been ...
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Comment on agent fees
Very reasonable. They were particularly helpful at the beginning of our tenancy, as my husband was our sole wage earner at that time.
Was this helpful? Yes
By: Andy Wade
Dec 20, 2018
View all comments (1)
Thank you very much for your comments I will make sure all of my staff are made aware of them. ...

“Excellent support!...”

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Dec 04,2018
Minithumbup
By: 'Amy Isac'
Dec 04,2018
0 people found
this helpful
Rebecca James has continued to offer ongoing support with a problem within the property and for the past one moth, she has and still is giving her best to help me solve this problem with the landlords from appt upstairs. A massive thank you!...
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By: Tim Wade
Dec 04, 2018
View all comments (1)
Thank you for you kind review Amy. I will let Rebecca Know. Please do hot hesitate contact Rebecca if she can help further. ...

“Deposit...”

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Nov 21,2018
Minithumbup
By: 'Iwan & Liz'
Nov 21,2018
0 people found
this helpful
Rebecca listened to the issue we had with the deposit and explained our options clearly. Her advice helped us appeal the deposit and kept us up to date on proceedings....
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Was this helpful? Yes
By: Tim Wade
Nov 21, 2018
View all comments (1)
Thank you for your review. We do work hard to be fair with deposits and advise our landlords correctly. All the best in your new home. ...

“Gallant and Richardson are the best in town...”

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Nov 20,2018
Minithumbup
Tim
By: 'Jean'
Nov 20,2018
0 people found
this helpful
I am so happy that fate sent me to rent a property from Gallant and Richardson. I give them 5 stars. They do a great job in matching the property to the client. They are very efficient , friendly and always available to help. They show they ...
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Comment on agent fees
good
Was this helpful? Yes
By: Tim Wade
Nov 20, 2018
View all comments (1)
Thank you Jean. This is really appreciated by the team. Although we are not perfect we do try hard to look after our tenant's interest and encourage our landlords to look after their properties. ...

“Superb...”

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Nov 13,2018
Minithumbup
Craig
By: 'Lucy B'
Nov 13,2018
0 people found
this helpful
Craig has been outstanding. Both him and Andy have gone above and beyond to help me with the sale of both of my properties. From the moment that Craig came to visit me at my property he listened to my requirements, advised me on my ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim Wade
Nov 13, 2018
View all comments (1)
Thank you for your kind review Lucy. I will pass on your comments. Glad we could help with what can be a stressful process. ...

“Ms...”

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Nov 07,2018
Minithumbup
debbie
Craig
By: 'Mellissa'
Nov 07,2018
0 people found
this helpful
I have been renting my property with Gallant and Richardson for over 7 years. I cannot stress enough how fantastic all the staff members that I have dealt with over the years have been. They have always been professional, friendly and caring. For anyone wishing to ...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Tim Wade
Nov 07, 2018
View all comments (1)
Thank you for your kind review Mellissa. All the best with your purchase. Thank you for being such a good tenant. ...

“Professional Service....”

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Nov 07,2018
Minithumbup
Craig
Andy
By: 'Happy Seller'
Nov 07,2018
0 people found
this helpful
The sale of my mothers flat wasn't the most straight forward or huge sale for Gallant Richardson, that said I couldn't have had better service from Craig and Andy. They were professional at every step and provided excellent advice throughout the sale process. They returned ...
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Comment on agent fees
For the effort their fees are excellent value.
Was this helpful? Yes

“Disappointment...”

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Nov 06,2018
Minithumbdown
By: 'P J'
Nov 06,2018
0 people found
this helpful
I recently bought a property from gallant Richardson and I can say I am very disappointed with the service .issues were I wanted a second visit to measure up such items as a new sofa (been in 3 weeks and still have to wait for my ...
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Was this helpful? Yes
By: Tim Wade
Nov 06, 2018
View all comments (1)
I am very sorry you were not happy with the service you received. I am very surprised by your comments and will pass them on to the sales team and ask them to come back to you. Normally our staff would be delighted to arrange additional viewings of a property when asked. As stated i will ask them to contact you in the near future to so that they can discuss your comments. Again I am sorry you were not happy. ...

“Excellent...”

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Nov 03,2018
Minithumbup
Craig
By: 'Sarah Mc'
Nov 03,2018
0 people found
this helpful
Really happy with the service I received from Gallant Richardson, especially Craig. Really professional, helpful and patient. Would definitely recommend. Great agency....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Tim Wade
Nov 05, 2018
View all comments (2)
Thank you for your kind review Sarah. I will pass on your comments to the Craig and the team. ...

“Excellent Professional service....”

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Oct 16,2018
Minithumbup
Tim
By: 'Louise'
Oct 16,2018
0 people found
this helpful
Gallant Richardson have managed the letting of my flat for over two years. They found me excellent tenants and have been totally professional throughout. Tim Wade has always been approachable and helpful, sorting out any problems quickly and efficiently. I would definitely recommend Gallant Richardson ...
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Was this helpful? Yes
By: Tim Wade
Oct 17, 2018
View all comments (1)
Thank you for your kind review. Very pleased you were happy with our service. ...

“Excellent Professional service...”

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Oct 04,2018
Minithumbup
Andy
Craig
By: 'Chris & Mike Locke'
Oct 04,2018
0 people found
this helpful
Although the sale of my Mother in Laws flat wasn't a huge sale for Gallant Richardson, we couldn't have had better service from Andy, Craig and the team at GR. On top of which it wasn't the most straight forward sale, but in spite of ...
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Comment on agent fees
Considering how much effort they put in, excellent value
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 10:59 AM 08/12/2016 by Tim
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