Fry & Kent Estate Agents
2.6/5, 14 reviews
36% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
With over 40 years' service, Fry and Kent are the leading independent estate agent for Portsmouth, Southsea and southeast Hampshire. show more With over 40 years' service, Fry and Kent are the leading independent estate agent for Portsmouth, Southsea and southeast Hampshire.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £950 £2,220
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 6 4 1 0 0 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Terrible would not recommend to anyone...”

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Aug 21,2018
Minithumbdown
By: 'DisgruntledTenant'
Aug 21,2018
1 people found
this helpful
Advise to stay away from Fry and Kent at all costs, especially if students. Just like every other letting agent in the area they are here to make as much money off of you as possible with abhorrent service. The staff are all smiles and ...
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Comment on agent fees
Awful hundreds of pounds for nothing.
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“AVOID!...”

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May 18,2018
Minithumbdown
By: 'AVOID!'
May 18,2018
2 people found
this helpful
As both a landlord and tenant I know what good service looks like and this isn't it!! Appauling standards once you've paid your healthy deposit for references. A few choice examples: waiting ages for serious maintenance issues, (no washing machine for weeks, no heating in ...
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Comment on agent fees
Paid fees to rent, now of course against the law in recent legislation.
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“Absolutely appalling service received as a tenant. Weeks, sometimes months, ......”

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Oct 03,2017
Minithumbdown
By: 'Maria'
Oct 03,2017
2 people found
this helpful
Absolutely appalling service received as a tenant. Weeks, sometimes months, before action is taken on anything reported and very often a straight forward 'it's not our problem, so sort it out yourself'. I currently am without a cooker, without a gas fire, have damp in ...
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Comment on agent fees
I'm not exactly sure what they do charge fees for.
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“Viewing arranged with F&K. Arrive to find the house ......”

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Aug 31,2016
Minithumbdown
By: 'David Tetchner'
Aug 31,2016
0 people found
this helpful
Viewing arranged with F&K. Arrive to find the house had been sold even before the viewing was arranged with no phone call or message to cancel the viewing. On providing feedback the girl answering the phone declared that all viewings had been cancelled and ...
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What agent could do to change your mind?
N/A
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“Stay away!! The worst customer service in the world. Rude, ......”

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Mar 28,2014
Minithumbdown
By: 'F&K are useless'
Mar 28,2014
1 people found
this helpful
Stay away!! The worst customer service in the world. Rude, unprofessional. Patronising. Disgusting attitude. Incompetent. Slow. Avoid at your peril. Utter bunch of M***s....
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“Absolutely useless. Seemed nice and pleasant but hopeless at getting ......”

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Mar 26,2014
Minithumbdown
By: 'Perbinder'
Mar 26,2014
0 people found
this helpful
Absolutely useless. Seemed nice and pleasant but hopeless at getting anything done. Very slow and would take days to answer simple things. Once a problem occurred with a survey they were useless in helping deal with the problem. In the end withdrew my offer and ...
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“I rent from this agency, they told me a contract ......”

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Mar 11,2014
Minithumbdown
By: 'Dishonest & Money Grabbing'
Mar 11,2014
0 people found
this helpful
I rent from this agency, they told me a contract renewal was £20 when I moved in. A year later they then asked for £50 for a contract renewal, I signed all the paperwork and went to pay the £50 to find that they actually hid the VAT ...
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“We have used Fry & Kent to sell our last two ......”

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Nov 15,2012
Minithumbup
By: 'The Hamilton's'
Nov 15,2012
0 people found
this helpful
We have used Fry & Kent to sell our last two homes, the purchase of two properties and used their letting department on another property over the period of at least 12 years. We can say, that in all our experiences across many departments over this time, ...
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“We approached Fry & Kent because of previous experience with management ......”

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Nov 10,2012
Minithumbup
By: 'Carl Baines'
Nov 10,2012
0 people found
this helpful
We approached Fry & Kent because of previous experience with management staff (very positive) and their apparent understanding of our needs in a widely reported difficult property market. Having agreed terms, we left the keys with them and hoped for the best! Tricia became the regular ...
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“The office was open and welcoming - good for potential ......”

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Nov 10,2012
Minithumbup
By: 'Hils Tranter'
Nov 10,2012
0 people found
this helpful
The office was open and welcoming - good for potential buyers. They were efficient and pleasant during all communications. Whenever I phoned an alternative member of their staff - they had up to date information on file and could deal with my queries. The sale ...
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“Not happy with the treatment I have received at this ......”

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Oct 11,2012
Minithumbdown
By: 'Disgruntled'
Oct 11,2012
1 people found
this helpful
Not happy with the treatment I have received at this branch. When I applied I was in a difficult situation between homes and required a swift process. As it turns out the staff were most unhelpful, contact was through email only and we had to ...
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“I chose this agent only because they were selling more ......”

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Aug 07,2012
Minithumbdown
By: 'Atsuko'
Aug 07,2012
0 people found
this helpful
I chose this agent only because they were selling more properties than others in my post cord area. And yes, it was the only merit. The offer that I agreed came in shortly after they put the adverts on the Right Move and other sites. ...
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What agent could do to change your mind?
They could have allocated me one friendly knowlegible person for a point of contact to take me through the whole process. Human touch could cover multitude of imperfections.
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“Very professional and helpful service. We were in a very ......”

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Feb 25,2011
Minithumbup
By: 'Woody'
Feb 25,2011
0 people found
this helpful
Very professional and helpful service. We were in a very delicate situation having to sell my parents home to pay for their care, but Nigel handled them with sensitivity and understanding. Found them to be totally honest and trustworthy - not something often said about ...
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“Lettings office in Marmion Road, Staff here are one step ......”

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Dec 30,2007
Minithumbup
By: 'simon'
Dec 30,2007
1 people found
this helpful
Lettings office in Marmion Road, Staff here are one step ahead and honesty a must Chap called Trevor extremley helpfull....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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