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    kevin murray
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    Rachael Agnew
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    Tricia Cain
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    Gary Bird
With over 40 years' service, Fry and Kent are the leading independent estate agent for Portsmouth, Southsea and southeast Hampshire.
 
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Properties for sale
Properties for rent
Aug 31,2016
Minithumbdown
By:
Aug 31,2016
0 people found
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Viewing arranged with F&K. Arrive to find the house had been sold even before the viewing was arranged with no phone call or message to cancel the viewing. On providing feedback the girl answering the phone declared that all viewings had been cancelled and then hung up the phone as I started to speak....
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Mar 30,2014
Minithumbdown
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Mar 30,2014
0 people found
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Ha where do you start? Stay away from these cowboys. Completely incompetent. Rob you blind and offer no customer service. The most pathetic agents in the UK. I hope if you do go with them nothing goes wrong as you wil be made to feel like a second class citizen. Rude, arrogant and disgusting attitude. I wouldn\'t wish my worst enemy to use their services. DO NOT USE!!! PLEASE DO NOT USE. Complete and utter muppets....
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What agent could do to change your mind?
Actually cared! They don\'t!
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Mar 28,2014
Minithumbdown
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Mar 28,2014
0 people found
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Stay away!! The worst customer service in the world. Rude, unprofessional. Patronising. Disgusting attitude. Incompetent. Slow. Avoid at your peril. Utter bunch of M***s....
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Mar 26,2014
Minithumbdown
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Mar 26,2014
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Absolutely useless. Seemed nice and pleasant but hopeless at getting anything done. Very slow and would take days to answer simple things. Once a problem occurred with a survey they were useless in helping deal with the problem. In the end withdrew my offer and went elsewhere....
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Mar 11,2014
Minithumbdown
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Mar 11,2014
0 people found
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I rent from this agency, they told me a contract renewal was £20 when I moved in. A year later they then asked for £50 for a contract renewal, I signed all the paperwork and went to pay the £50 to find that they actually hid the VAT so I had to pay £60. Another hidden price hike! After all this, all they did was get me to sign a one page document agreeing to continue the current contract. A single sheet of paper cost me £60, day light robbery!!!...
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Nov 15,2012
Minithumbup
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Nov 15,2012
0 people found
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We have used Fry & Kent to sell our last two homes, the purchase of two properties and used their letting department on another property over the period of at least 12 years. We can say, that in all our experiences across many departments over this time, we have continually been pleased with their professionalism and results. This has been reflected in the positive attitude other professionals have toward Fry & Kent that we have used in these processes, such as solicitors and surveyors...
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Nov 10,2012
Minithumbup
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Nov 10,2012
0 people found
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We approached Fry & Kent because of previous experience with management staff (very positive) and their apparent understanding of our needs in a widely reported difficult property market. Having agreed terms, we left the keys with them and hoped for the best! Tricia became the regular point of contact and she maintained excellent lines of communication throughout the process. We were kept up to date about viewings, potential buyer feedback and any other developments to do with the sale. Du...
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Was this helpful? Yes
Nov 10,2012
Minithumbup
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Nov 10,2012
0 people found
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The office was open and welcoming - good for potential buyers. They were efficient and pleasant during all communications. Whenever I phoned an alternative member of their staff - they had up to date information on file and could deal with my queries. The sale happened ver quickly (within less than two weeks) and they helped us to achieve the price we wanted. When there were problems with Countrywide Conveyancing they helped chase things through - plus the same when there were problems with the ...
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Oct 11,2012
Minithumbdown
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Oct 11,2012
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Not happy with the treatment I have received at this branch. When I applied I was in a difficult situation between homes and required a swift process. As it turns out the staff were most unhelpful, contact was through email only and we had to keep phoning to chase them. Items which could have been completed during my application process were left until last minute. I was given four different completion dates and the entire process took over 2 weeks when other agents (e.g. your move) completed th...
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Aug 07,2012
Minithumbdown
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Aug 07,2012
0 people found
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I chose this agent only because they were selling more properties than others in my post cord area. And yes, it was the only merit. The offer that I agreed came in shortly after they put the adverts on the Right Move and other sites. But they did absolute minimal to sell my house.(no sale sign and shop front display were up in time because they were too slow) The photographs and the description of the house was so unimpressive, that I provided my own professionally taken alternatives. Also I ...
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What agent could do to change your mind?
They could have allocated me one friendly knowlegible person for a point of contact to take me through the whole process. Human touch could cover multitude of imperfections.
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Feb 25,2011
Minithumbup
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Feb 25,2011
0 people found
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Very professional and helpful service. We were in a very delicate situation having to sell my parents home to pay for their care, but Nigel handled them with sensitivity and understanding. Found them to be totally honest and trustworthy - not something often said about estate agents!...
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Dec 30,2007
Minithumbup
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Dec 30,2007
0 people found
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Lettings office in Marmion Road, Staff here are one step ahead and honesty a must Chap called Trevor extremley helpfull....
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Awards won by Fry & Kent Estate Agents

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Office 1
16 Marmion Road, Portsmouth PO5 2BA
(2)
Office 2
7-9 Stanley Street, Portsmouth PO5 2DS
(7)
Office 3
139 Havant Road, Portsmouth PO6 2AA
(3)
show all branches (5)
Office 4
13 Broad Street, Portsmouth PO1 2JD
(0)
Office 5
198 London Road, Portsmouth PO2 9JE
(0)

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