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Frost & Co

3/5, 13 Reviews
50% Recommended

33% letting valuation accuracy

50% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting33%50.00%£900£1,475
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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1003300006
Address

Frost & Co
32a Wessex RoadPoole, Poole
BH14 8BQ

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Latest Properties

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Frost & Co Branches (View All 3)
Despicable disregard for ...

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1 Star Review
UserName

By : 'Mitch'
Branch : Bournemouth, 20 Poole Hill
Services : Letting (As a Tenant)
Rent PCM : £1475
Would you recommend ? : No
Postcode : BH2

27 Feb 2024
People found this helpful1

Despicable disregard for their properties and tenants. They do not care whatsoever. Happy to let us pay £1475pcm for a rotting flat. No care whatsoever if you are living in black mould and damp with leaks slowly losing electrical systems to moisture. They are genuinely criminal in their ... Read Full Review

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I instructed Frost & Co ...

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5 Star Review
UserName

By : 'George'
Branch : Bournemouth, 20 Poole Hill
Services : Sales (As a Vendor)
Sold price : £900000
Would you recommend ? : Yes
Postcode : BH3

2 Feb 2024
People found this helpful0

I instructed Frost & Co to sell my house, they went above and beyond to achieve me the best price, friendly staff and an all round hard working team, couldn't recommend them ... Read Full Review

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Very professional team of ...

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5 Star Review
UserName

By : 'Lauren'
Branch : Poole, 32a Wessex Road
Services : Letting (As a Owner)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : BH14

14 Dec 2019
People found this helpful0

Very professional team of Estate Agents in Poole. Simon Vella was outstanding in his approach and knew the area very well. The letting team are very efficient and deal with problems effortlessly, always keeping me informed. Very pleased with the service I ... Read Full Review

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Alert ! Penthouse, 11, ...

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1 Star Review

By : 'Stephen'
Branch : Poole, 32a Wessex Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BH15

4 Dec 2019
People found this helpful2

Alert ! Penthouse, 11, Windward, 15 Alton Road Poole ! I have just written off over £ 2000 in a cancelled conveyance / survey through the reticence of this Agency to alert me to the imminent new build within 15 to 25 metres of Windward, of a block of perceived inferior flats that ... Read Full Review

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We have been most impressed ...

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5 Star Review
UserName

By : 'Phil'
Branch : Bournemouth, 20 Poole Hill
Services : Sales (As a Vendor)
Sold price : £130000
Would you recommend ? : Yes
Postcode : BH3

12 Jul 2017
People found this helpful0

We have been most impressed with the service provided by Frost & Co. Their response throughout our purchase has been outstanding. This is a well-run, customer centred business populated by polite and professional staff, thank you Stuart & ... Read Full Review


Comments on Agent Fees

excellent value for money

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I would not recommend buying ...

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1 Star Review

By : 'Mrs'
Branch : Bournemouth, 20 Poole Hill
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BB12

5 May 2017
People found this helpful3

I would not recommend buying or selling with Frost and Co. Arrogant, cocky male in office who messed us around. Said he was going to ring us several times regarding a property and never got back to me. I will not be using Frost and Co in the ... Read Full Review

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I recently used Frost and Co ...

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5 Star Review
UserName

By : 'Deirdre'
Branch : Bournemouth, 20 Poole Hill
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BH4

20 Dec 2016
People found this helpful0

I recently used Frost and Co Bournemouth for the sale of my flat and found David exceptionally professional in dealing with all my queries as well as the buyers, constantly updating me and chasing our solicitors. He was always polite, encouraging and worked tirelessly throughout. I trusted his ... Read Full Review

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Do not use this estate agent! ...

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1 Star Review

By : 'Not'
Branch : Bournemouth, 20 Poole Hill
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BH2

9 Aug 2016
People found this helpful1

Do not use this estate agent! We found a really nice property to rent with this estate agent and they were very helpful up to signing the contract. However, once we signed the contract, that's when the help ended! We had a few issues with the property throughout our stay including damp and ... Read Full Review


Comments on Agent Fees

Bit pricey but not excessive.

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By : Grace

4 Aug 2018

Adequate service. No social graces however. Make the sale take the money and no thank...


I was interested in viewing ...

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1 Star Review

By : 'ExmoorGirl'
Branch : Bournemouth, 20 Poole Hill
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : BH2

22 Apr 2016
People found this helpful0

I was interested in viewing several properties with the Lettings team. Everything was progressing smoothly, and I gave my details. However, upon finding out I was a student (fourth year), the agent balked and told me that they wouldn't be able to rent to me. When I inquired why this was, and she ... Read Full Review

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We are prospective tenants ...

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2 Star Review
UserName

By : 'romeogolf'
Branch : Bournemouth, 20 Poole Hill
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : BH13

21 Oct 2014
People found this helpful0

We are prospective tenants who found a property through Frost & Co. We are currently waiting for our references to be checked I found Tammy to be very curt and abrupt in all conversations to the point of being rude. It's been very difficult to get any information out of her. I also think their ... Read Full Review


What agent could do to change your mind?

A helpful demeanour and smile go a long way. Every time we spoke it was as though she couldn\'t wait to get off the phone.


Comments on Agent Fees

£450? Really? Can\'t wait move in and see how superb your service should be for that astronomical sum.

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First of all I made myself ...

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1 Star Review

By : 'angry'
Branch : Bournemouth, 20 Poole Hill
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No

12 Jul 2012
People found this helpful2

First of all I made myself clear that I don't want a studio, it has to be a one bedroom apartment. On the appointment day, I didn't see the agent. When I called to their office, I was told the appointment was a different address and the property of that address is a studio. The person who answered ... Read Full Review

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Dealing with Frost & Co ...

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1 Star Review

By : 'Larry'
Branch : Bournemouth, 20 Poole Hill
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No

24 Aug 2011
People found this helpful1

Dealing with Frost & Co was a terribly stressful, infuriating and insulting experience. It's a long story, but the gist of it is this: Me and my girlfriend decided to move into together. We are both students, she's in her masters and I'm in my third year. We found an amazing two floor, one ... Read Full Review

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Rented Mr Frost's personal ...

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1 Star Review

By : 'susie'
Branch : Poole ,32a Wessex Road
Services : Letting (As a Tenant)
Would you recommend ? : No

8 Dec 2008
People found this helpful2

Rented Mr Frost's personal property whilst he went skiing,he put me through hell to get my deposit back.Even though I left the place immaculate and his colleague had inspected the place and recommended my deposit be returned.He used every excuse in the bokk: "cheque's in the post" etc etc then he ... Read Full Review

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1 - 13 of 13 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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