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    Stuart Cockram
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    Dav
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Jul 12,2017
Minithumbup
Stuart Cockram
By:
Jul 12,2017
0 people found
this helpful
We have been most impressed with the service provided by Frost & Co. Their response throughout our purchase has been outstanding. This is a well-run, customer centred business populated by polite and professional staff, thank you Stuart & colleagues....
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Comment on agent fees
excellent value for money
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May 05,2017
Minithumbdown
By:
May 05,2017
0 people found
this helpful
I would not recommend buying or selling with Frost and Co. Arrogant, cocky male in office who messed us around. Said he was going to ring us several times regarding a property and never got back to me. I will not be using Frost and Co in the future....
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Dec 20,2016
Minithumbup
Dav
By:
Dec 20,2016
0 people found
this helpful
I recently used Frost and Co Bournemouth for the sale of my flat and found David exceptionally professional in dealing with all my queries as well as the buyers, constantly updating me and chasing our solicitors. He was always polite, encouraging and worked tirelessly throughout. I trusted his advice and am thankful to him and his team and would have no hesitation in using Frost and Co again....
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Aug 09,2016
Minithumbdown
By:
Aug 09,2016
0 people found
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Do not use this estate agent! We found a really nice property to rent with this estate agent and they were very helpful up to signing the contract. However, once we signed the contract, that's when the help ended! We had a few issues with the property throughout our stay including damp and external issues with the drive, did they get back to us...no! Overall they are rubbish! Not helpful at all, rude and don't reply to emails....
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Comment on agent fees
Bit pricey but not excessive.
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Apr 22,2016
Minithumbdown
By:
Apr 22,2016
0 people found
this helpful
I was interested in viewing several properties with the Lettings team. Everything was progressing smoothly, and I gave my details. However, upon finding out I was a student (fourth year), the agent balked and told me that they wouldn't be able to rent to me. When I inquired why this was, and she told me I needed to either to be in full-time employment, or have a student loan. I noted that as an international student (I'm Canadian), my parents covered my rent, and would be willing to act as guara...
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Oct 21,2014
Minithumbdown
Tammy
By:
Oct 21,2014
0 people found
this helpful
We are prospective tenants who found a property through Frost & Co. We are currently waiting for our references to be checked I found Tammy to be very curt and abrupt in all conversations to the point of being rude. It's been very difficult to get any information out of her. I also think their £450 in "fees" is laughably high, but alas, when you're a private tenant you have no other option due to the scarcity of landlord-managed properties. If we get the home we've applied fo...
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What agent could do to change your mind?
A helpful demeanour and smile go a long way. Every time we spoke it was as though she couldn\'t wait to get off the phone.
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Comment on agent fees
‚£450? Really? Can\'t wait move in and see how superb your service should be for that astronomical sum.
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Jul 12,2012
Minithumbdown
By:
Jul 12,2012
2 people found
this helpful
First of all I made myself clear that I don't want a studio, it has to be a one bedroom apartment. On the appointment day, I didn't see the agent. When I called to their office, I was told the appointment was a different address and the property of that address is a studio. The person who answered the call was very impatient and determined it was my fault and just hung up without even listening to me. She was so rude and unprofessional!...
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Aug 24,2011
Minithumbdown
By:
Aug 24,2011
1 people found
this helpful
Dealing with Frost & Co was a terribly stressful, infuriating and insulting experience. It's a long story, but the gist of it is this: Me and my girlfriend decided to move into together. We are both students, she's in her masters and I'm in my third year. We found an amazing two floor, one bedroom flat right next to town centre for £650. The only problem was a significant amount of mould that was covering the whole wall overlooking the shower. Large, grey patches. I went up very clo...
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Dec 08,2008
Minithumbdown
By:
Dec 08,2008
0 people found
this helpful
Rented Mr Frost's personal property whilst he went skiing,he put me through hell to get my deposit back.Even though I left the place immaculate and his colleague had inspected the place and recommended my deposit be returned.He used every excuse in the bokk: "cheque's in the post" etc etc then he decided to deprive me of ...
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