Frognal Properties Ltd
2.5/5, 12 reviews
50% recommended
0% lettings valuation accuracy
70% lettings fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 70% £950 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 6 5 0 0 0 0 0 1
Areas covered
Address

283 Finchley Road
Hampstead,London
Greater London
NW3 6ND
0207 4317070

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Read reviews...”

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May 17,2023
Minithumbdown
Rima
By: 'Richard'
May 17,2023
0 people found
this helpful
Dealing with this person has not been a good one. My suggestions is to read all reviews good and bad and then decide if you would like to do business with the company. Reviews paint a good picture of the company and performance...
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Was this helpful? Yes

“Un-professional estate agent...”

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May 12,2023
Minithumbdown
By: 'Amy'
May 12,2023
1 people found
this helpful
Very un-professional company, booked a viewing and did not turn up. Re-booked and did not show twice. Read reviews before dealing with frognal estates...
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“This company will rip you off be warned took ......”

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May 10,2023
Minithumbdown
By: 'Unsatisfied customer'
May 10,2023
0 people found
this helpful
This company will rip you off be warned took deposit and did not refund. Still waiting for a refund HAVE CONTACTED MANY TIMES...
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“i had a good experience. if i needed anything......”

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Sep 13,2021
Minithumbup
Kais
By: 'ameen'
Sep 13,2021
1 people found
this helpful
i had a good experience. if i needed anything they would send help as soon as they could. Thank you for a great stay....
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“Amazing staff...”

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Mar 25,2019
Minithumbup
Rima
By: 'Sarah'
Mar 25,2019
1 people found
this helpful
We had in amazing stay and they are very helpfull. and the flat very nice and they provide everything we need....
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Comment on agent fees
very good
Was this helpful? Yes

“Be careful and avoid this scamming agency...”

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Mar 23,2019
Minithumbup
Rima
By: 'disappointed'
Mar 23,2019
1 people found
this helpful
Worst experience I have ever had. The agent promised basic things before signing the contract that were failed to be done. As a result we lived there for two weeks having to shower at the gym and a month having to eat on the floor ...
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Was this helpful? Yes
By: Rima Borghol
Mar 25, 2019
View all comments (1)
Sorry to hear that you not saying the truth, and you breach the contract before the six months with the proof of email from you. nand you used the deposit is well where is against the law is well and you did not pay the balance to the Landlord. nAND PLEASE FIND ATTACH EMAIL AS PROOF . ...

“Finding a decent secure studio flat in London for a ......”

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Mar 18,2017
Minithumbup
Robert
By: 'Sunny'
Mar 18,2017
1 people found
this helpful
Finding a decent secure studio flat in London for a couple is not that easy and would like to thank Frognal Estates especially Robert for making our life easier. Robert helped us with the viewing and the flat was exactly how he described with honest ...
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Comment on agent fees
Good
Was this helpful? Yes

“Robert *Lied, stole, cheated in order to get what he ......”

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Mar 10,2017
Minithumbdown
Robert
By: 'Owen'
Mar 10,2017
2 people found
this helpful
Robert *Lied, stole, cheated in order to get what he wanted. *I got ripped off at frognal estates. Avoid this shady place at all cost, and don't ever give them your bank details....
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Was this helpful? Yes
By: Robert Alexandru
Mar 21, 2017
View all comments (1)
Dear 'Mr Owen", YOU ARE LYING AND NEVER DEALT WITH US ! Please leave your full name and a proof that you have ever dealt with us! We are happy to see how low our 'competition' is ! All the best! ...

“Team is friendly and they're trying to resolve any problems ......”

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Nov 06,2016
Minithumbup
Robert
By: 'Satisfaction'
Nov 06,2016
1 people found
this helpful
Team is friendly and they're trying to resolve any problems asap. Rented with them once and renting with them again. Not flashy agency but good enough for me....
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Comment on agent fees
Fees are not big compare to other agencies
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“I was assisted by Robert in viewing some flats that ......”

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Oct 18,2016
Minithumbup
Robert
By: 'Alex'
Oct 18,2016
2 people found
this helpful
I was assisted by Robert in viewing some flats that would be of my interest and it was a smooth and pleasant day. The whole process didn't felt like a push sell, totally the opposite. He took time to show me flats in different areas ...
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Comment on agent fees
standard admin fees
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“We were frustrated by all the malfunctions in the house (......”

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Apr 20,2016
Minithumbdown
Rima
By: 'Suhair'
Apr 20,2016
2 people found
this helpful
We were frustrated by all the malfunctions in the house (blockage, sewer smell, broken electronic supplies, broken radiators, jammed windows, and the list goes on), and most importantly we mentioned how filthy the house was upon our arrival and I specifically remembered mentioning the layer ...
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What agent could do to change your mind?
They just rob your money
Attached Filesnbsp;
Comment on agent fees
They just rob your money
Was this helpful? Yes
By: Mr Robert Alexandru
Oct 14, 2016
View all comments (1)
Dear Suhair, Thank you for taking the time to write this review. We do not want to get into details, of our common experience, stating that we were close to call the police as response for your threats to the agency,* but we only want to state that your comment is a total lie. You should have been grateful, for the way we accommodated you, as a tenant. All the best! Frognal Estates ...

“My deposit wasn't protected whilst with them and they wanted ......”

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Aug 02,2012
Minithumbdown
By: 'KaranG'
Aug 02,2012
6 people found
this helpful
My deposit wasn't protected whilst with them and they wanted me to unnecessarily come in to waste my time in order to collect my deposit. Only after when I reported them did they send me my deposit back. They use bullying behaviour on the phone ...
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What agent could do to change your mind?
Be more professional Be more helpful to its tenants Not attempt to bully the tenants Be reasonable Not to try and steal a tenant's deposit
Attached Filesnbsp;
Was this helpful? Yes
By: Mr Robert Alexandru
Oct 15, 2016
View all comments (1)
Dear Mr Karan, Thank you for taking the time to write this review. Please note that your review does not make a logic sense, because we asked you to come in the office and collect your deposit, and you did not want to. We are sorry but you are in the wrong here for not willing to come and take your deposit back. Management wise, we have a 24hrs response policy, however we prioritise the jobs that we do, therefore if your issue was not attended in the time frame you hoped, that means it was no ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Frognal Properties Ltd

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