Freeman Forman
2.7/5, 37 reviews
49% recommended
90% sales valuation accuracy
85% sales fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 85% £250,000 £1,550,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 4 14 7 2 0 1 8
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“This is not the first time using Freeman Form......”

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Oct 31,2023
Minithumbup
By: 'Wayne'
Oct 31,2023
0 people found
this helpful
This is not the first time using Freeman Forman ,but every time has been a fantastic service from all the staff ,allways happy to help ,i got my mortgage though the shop again great service from all ,this time around we sold and brouht our ...
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“I'd like to thank Lauren Bennison and Stuart ......”

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Apr 27,2023
Minithumbup
Stuart
By: 'Richard Appshaw'
Apr 27,2023
0 people found
this helpful
I'd like to thank Lauren Bennison and Stuart Smith for helping navigate the sale of my mum's house as quickly and efficiently as possible. I especially appreciated Lauren's positive, can do approach....
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“Great service...”

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Apr 01,2023
Minithumbup
Arnaud
By: 'George'
Apr 01,2023
0 people found
this helpful
Fantastic service from start to finish from Freeman Forman in Tonbridge. After months of being on the market with another local agent offering discounted fees but generating no interest on my property I decided to switch to Freeman Forman and what a difference. They booked ...
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“Misrepresentation of Fact...”

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Mar 23,2023
Minithumbdown
By: 'Tim'
Mar 23,2023
0 people found
this helpful
Freeman forman listed my late Mother's property upon their website and displayed it in their window as "Sold". In fact the sale had nothing to do with them, it was successfully negotiated by another local agent. All requests to remove this were ignored despite phone ...
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“Freddy and his team were amazing, they went a......”

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Mar 06,2023
Minithumbup
Freddy
By: 'Olivia'
Mar 06,2023
0 people found
this helpful
Freddy and his team were amazing, they went above and beyond to help me purchase a property with them. Always on the end of the phone if you need help or advise, quick to update you. I was able to purchase my property in less ...
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“Freeman Forman were very professional in the ......”

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Feb 16,2023
Minithumbup
Mark
By: 'Stephen'
Feb 16,2023
0 people found
this helpful
Freeman Forman were very professional in the face of some extremely "difficult" purchasers and liaised with me on a regular basis. The sale finally went through recently, thanks to God! I would recommend them to anyone, particularly Mark, who kept smiling!...
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“What a fantastic team at Freeman and Forman R......”

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Jul 25,2022
Minithumbup
Mark
By: 'Louise Lidington'
Jul 25,2022
0 people found
this helpful
What a fantastic team at Freeman and Forman Robertsbridge, extremely professional, nothing is too much trouble and so helpful in sorting things out. Tracy is a delight to work with and has really helped the whole process run smoothly from start to finish. Thank you ...
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“I had to sell a relative's property under Pow......”

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Jul 21,2022
Minithumbup
Tracy
By: 'Carole'
Jul 21,2022
0 people found
this helpful
I had to sell a relative's property under Power of Attorney, which I found stressful and a huge responsibility. The team at Freeman and Forman, Robertsbridge made the whole experience easier to deal with, nothing was too much trouble. Full support at all times. Thank ...
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“Tracy Fehler was great, very helpful and dipl......”

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Jun 24,2022
Minithumbup
Tracy
By: 'Tom Newman'
Jun 24,2022
0 people found
this helpful
Tracy Fehler was great, very helpful and diplomatic, excellent to deal with throughout. Would definitely recommend! Thank you very much...
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“I had a difficult sale of my property in Robe......”

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Aug 21,2021
Minithumbup
Marc
By: 'Ray Coenelius'
Aug 21,2021
0 people found
this helpful
I had a difficult sale of my property in Robertsbridge mainly because of the financial advisor I had who had been recommended by the Robertsbridge office. But the service received from Marc, Freddy and Tracy was probably the best service I have every received and ...
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“Very impressed!...”

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Jul 03,2021
Minithumbup
By: 'Catherine Cassar'
Jul 03,2021
0 people found
this helpful
I was very impressed with all of the staff at Freeman Forman in Robertsbridge. The house sold quickly, there were some complications which were resolved due to Mark, Freddie and Tracey going the extra mile to make it happen. Also, I felt well supported throughout. ...
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“Absolutely shockingly terrible....”

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Sep 03,2020
Minithumbdown
By: 'Rowan'
Sep 03,2020
2 people found
this helpful
Absolutely shockingly terrible. I have a long list of the ways we were let down by Freeman Foreman, they caused insurmountable stress and took absolutely no responsibility whatsoever. They haven't even ever bothered to respond to my partner's complaint, 6 weeks after the chain completed. We ...
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“AWFUL...”

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Jun 08,2020
Minithumbdown
By: 'Lucy'
Jun 08,2020
3 people found
this helpful
I rented a house though the uckfield branch and all I can say is wow they are Awful. One star is far too high for the appalling staff and treatment from this branch!! I didn’t get my deposit back till 3 MONTHS AFTER I MOVED ...
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“Freeman Forman has shocking customer service. They never get back to you. Always late to appointments and rude. I wouldn't recommend this company at a...”

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May 14,2019
Minithumbdown
Jenamae
By: 'Greg'
May 14,2019
2 people found
this helpful
Freeman Forman has shocking customer service. They never get back to you. Always late to appointments and rude. I wouldn't recommend this company at all as they are useless....
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Comment on agent fees
Na
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By: Marie
Jun 28, 2019
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I strongly agree ! Unfortunately I had to deal with their Heatfield branch and it’s just as bad. Unreliable, rude and very unprofessional ! ...

“Very poor...”

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Jan 29,2019
Minithumbdown
By: 'Jonesy'
Jan 29,2019
1 people found
this helpful
My experiance with Freeman Forman is very poor they tried to blame myself and my partner for mould issue where they said the tennant before us didn't have the issue but according to the neighbours the remnants before did have the issue and we are ...
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Comment on agent fees
Bad to expensive
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“Shambolic Service...”

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Nov 13,2018
Minithumbdown
Kerry
By: 'Mr'
Nov 13,2018
1 people found
this helpful
After five appraisals of our property, we appointed FF to sell it. Photographs were dreadful. Communication between agents at the branch is appalling. This led to various 'mix-ups' which delayed the sale. Things would have run more smoothly, had we dealt directly with surveyors, agents ...
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“Highly recommended...”

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Sep 27,2018
Minithumbup
By: 'Peter'
Sep 27,2018
0 people found
this helpful
Excellent service from Helen, Stuart, Ebony, Emma and colleagues in selling my flat - from preparing the sale to navigating the selling process. Very professional - 5 stars....
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Comment on agent fees
Reasonable fees - happy to pay for the quality of service.
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“Shambles...”

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Sep 07,2018
Minithumbdown
By: 'Mrs'
Sep 07,2018
1 people found
this helpful
I would not rent from this company, our Flat wasn't ready, it was dirty, broken fixtures the list will go on!!! Very un professional and a complete shambles of a company!!!!...
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Comment on agent fees
Bad
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“Awful...”

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Sep 07,2018
Minithumbup
By: 'Millie'
Sep 07,2018
1 people found
this helpful
Awful! Moved into a place with my partner, our first place together. When we moved in it wasn't ready, dirty, things broken, was a nightmare! When we were told it would be all ready!!!! Still on going problems now and have been in here over 2 ...
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Comment on agent fees
Bad
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“We appointed Freeman Forman having had our property on the ......”

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Aug 25,2017
Minithumbup
By: 'Mr'
Aug 25,2017
0 people found
this helpful
We appointed Freeman Forman having had our property on the market for several months with another Agent without success. We were very happy with the service from Freeman Forman, particularly as they had a change of manager during our negotiations. The new manager John Crump ...
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Comment on agent fees
We negotiated a reasonable fee at the outset and there were no problems on this aspect
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“We have been trying to buy a house since september ......”

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Jan 15,2017
Minithumbdown
By: 'doovay'
Jan 15,2017
2 people found
this helpful
We have been trying to buy a house since september from them but were not told the property was not for sale until 4 months later, when we smelt a rat and managed to ring the vendors directly. The lies were extrodianry ranging from "they know ...
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“Calls not returned. Rude and time wasters. I always ask ......”

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Sep 23,2016
Minithumbdown
By: 'John'
Sep 23,2016
2 people found
this helpful
Calls not returned. Rude and time wasters. I always ask myself how can these people hate their job so much?...
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“Very rude took ages too arange a viewing said she ......”

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Sep 28,2015
Minithumbdown
By: 'Mr'
Sep 28,2015
3 people found
this helpful
Very rude took ages too arange a viewing said she was going to be late we had other viewings so had to cancel after driving all the way there then had voice mail saying had made it on time and expected us to be there. ...
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“I contacted and left an enquiry with Freeman Forman via ......”

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Aug 17,2015
Minithumbdown
julie
By: 'Christopher'
Aug 17,2015
1 people found
this helpful
I contacted and left an enquiry with Freeman Forman via Rightmove about a 4 bed maisonette on De Cham Road, St Leonards. Having not heard the agent I telephoned them and eventually spoke to Julie Greenhow about the property. I was impressed with Julie's knowledge and ...
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“I felt very offended and put out when I was ......”

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Apr 22,2015
Minithumbdown
By: 'Josephine'
Apr 22,2015
2 people found
this helpful
I felt very offended and put out when I was told I could not view a property as I did not have my own house up or sale. Total discrimination. I was genuinely interested in the property with the hope of putting my own property ...
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“I had an absolutely delightful experience with Freeman Forman Battle. ......”

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Feb 10,2015
Minithumbup
Ashton
By: 'Jim'
Feb 10,2015
3 people found
this helpful
I had an absolutely delightful experience with Freeman Forman Battle. Kevin and the team were fantastic, they pushed and fighted for me and got my property under offer and sold within 5 weeks of putting my property on the market. I couldnt speak higher of them. ...
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Comment on agent fees
Had said that fees were a little higher than others but assured me he could get the best price possible. They got me ‚£20,000 more than any other agent even suggested putting it on the market for. DEFINITELY worth the extra in fees !!!
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“We had previously tried to sell our property through Freeman ......”

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Jul 25,2014
Minithumbdown
Ross
By: 'Charles'
Jul 25,2014
1 people found
this helpful
We had previously tried to sell our property through Freeman Forman but this was a terrible experience. They agreed we could terminate our sales agreement with them in view of all the mistakes and problems they had put us through. We vowed never to do ...
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“Freeman Forman's Battle office's service can only be summarized as ......”

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Mar 04,2014
Minithumbdown
By: 'hastings1066'
Mar 04,2014
1 people found
this helpful
Freeman Forman's Battle office's service can only be summarized as inefficient, incompetent and ineffective. We have sold six or seven properties in the last 30 years, both in the UK and abroad, and we have never experienced such a disaster as Freeman Forman's "attempt" to sell ...
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“I don't usually write reviews but I was so incensed ......”

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Feb 13,2014
Minithumbdown
By: 'Oliver'
Feb 13,2014
0 people found
this helpful
I don't usually write reviews but I was so incensed by the lack of service I recieved from freeman foreman, eastbourne branch. I asked to view a property, with a promise to ring me back, two days later I phoned them again, and another promise ...
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“We put in numerous offers, all above asking price for ......”

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Nov 30,2013
Minithumbdown
By: 'disgrunted'
Nov 30,2013
4 people found
this helpful
We put in numerous offers, all above asking price for a property. They failed to call us back on each and every occasion to keep us up to date on what's happening and we had to keep chasing them. Numerous promises of call backs never ...
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What agent could do to change your mind?
Call back when you promise Be truthful with advice, the dodgy saleman tactics are clear they're just that Put offers forward to your client when you receive them.... in this instance it was clear there was a lesser offer competing, but the other buyers could complete marginally faster so they got their commission quicker.... it seemed to be all about when they got their commission which drove their behaviour.
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