Freeman Forman

17 reviews 1.9 /5 rating
  • 71% valuation accuracy
  • 29% recommend
  • 80% fee satisfaction
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    Kevin Rachel
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    Ben Morris
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    David Gregory
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    Ross Horne
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    Ashton Julie
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    julie greenhow
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Jan 15,2017
Minithumbdown
By:
Jan 15,2017
1 people found
this helpful
We have been trying to buy a house since september from them but were not told the property was not for sale until 4 months later, when we smelt a rat and managed to ring the vendors directly. The lies were extrodianry ranging from "they know your waiting and when they find somewhere the house is yours" to "no, we are not marketing to anyone when we have a buyer", "they know your waiting" [when the house was not even for sale]. Shisters, avoid...
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Sep 23,2016
Minithumbdown
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Sep 23,2016
1 people found
this helpful
Calls not returned. Rude and time wasters. I always ask myself how can these people hate their job so much?...
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Sep 28,2015
Minithumbdown
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Sep 28,2015
3 people found
this helpful
Very rude took ages too arange a viewing said she was going to be late we had other viewings so had to cancel after driving all the way there then had voice mail saying had made it on time and expected us to be there. We rung to rearrange she was very dismissive and rude. Would not recommend buying or selling with this company....
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Aug 17,2015
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julie greenhow
By:
Aug 17,2015
1 people found
this helpful
I contacted and left an enquiry with Freeman Forman via Rightmove about a 4 bed maisonette on De Cham Road, St Leonards. Having not heard the agent I telephoned them and eventually spoke to Julie Greenhow about the property. I was impressed with Julie's knowledge and advice about the property. I made it clear that before I saw the property, which hadn't received any offers and many viewings, that I wanted to know whether the seller would accept a reduced offer. Julie promised and gave assura...
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Apr 22,2015
Minithumbdown
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Apr 22,2015
2 people found
this helpful
I felt very offended and put out when I was told I could not view a property as I did not have my own house up or sale. Total discrimination. I was genuinely interested in the property with the hope of putting my own property on the market soon and was shocked to receive a voice mail on the day of my proposed viewing after making special agreements. No further help or support was offered just quite rudely told if my situation changes then to call them. It has certainly not encouraged me to use t...
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Feb 10,2015
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Ashton Julie
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Kevin Rachel
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Feb 10,2015
3 people found
this helpful
I had an absolutely delightful experience with Freeman Forman Battle. Kevin and the team were fantastic, they pushed and fighted for me and got my property under offer and sold within 5 weeks of putting my property on the market. I couldnt speak higher of them. All new to the Battle Branch and a REALLY great team. Thanks guys!...
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Comment on agent fees
Had said that fees were a little higher than others but assured me he could get the best price possible. They got me ‚£20,000 more than any other agent even suggested putting it on the market for. DEFINITELY worth the extra in fees !!!
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Jul 25,2014
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Ross Horne
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Jul 25,2014
1 people found
this helpful
We had previously tried to sell our property through Freeman Forman but this was a terrible experience. They agreed we could terminate our sales agreement with them in view of all the mistakes and problems they had put us through. We vowed never to do business with them again. We later found a property to buy through Lampons which we later discovered were part of the same Countrywide Group as Freeman Forman and during our negotiations the two firms were merged and we ended up again dealing with...
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Mar 04,2014
Minithumbdown
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Mar 04,2014
1 people found
this helpful
Freeman Forman\'s Battle office\'s service can only be summarized as inefficient, incompetent and ineffective. We have sold six or seven properties in the last 30 years, both in the UK and abroad, and we have never experienced such a disaster as Freeman Forman\'s "attempt" to sell our property. They didn\'t actually sell our property as we terminated the agency agreement at the earliest opportunity. Besides advertising the property on the internet the Battle office did NOTHING to marke...
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Feb 13,2014
Minithumbdown
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Feb 13,2014
0 people found
this helpful
I don\'t usually write reviews but I was so incensed by the lack of service I recieved from freeman foreman, eastbourne branch. I asked to view a property, with a promise to ring me back, two days later I phoned them again, and another promise to phone me back. They didnt. When I phoned them again they exp land a tenant was at the property so there was only a few times when viewings can take place which is not convenient to me. Rather than trying to help the sales lady was rude on the phone. ...
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Nov 30,2013
Minithumbdown
By:
Nov 30,2013
3 people found
this helpful
We put in numerous offers, all above asking price for a property. They failed to call us back on each and every occasion to keep us up to date on what\'s happening and we had to keep chasing them. Numerous promises of call backs never materialised... They wanted to market our own property, but since they\'ve proven to be incredibly unreliable and not trustworthy, I certainly won\'t be giving them my business going forward. Our experience of buying was with the Tonbridge branch, for selling wa...
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What agent could do to change your mind?
Call back when you promise Be truthful with advice, the dodgy saleman tactics are clear they\'re just that Put offers forward to your client when you receive them.... in this instance it was clear there was a lesser offer competing, but the other buyers could complete marginally faster so they got their commission quicker.... it seemed to be all about when they got their commission which drove their behaviour.
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Aug 05,2013
Minithumbdown
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David Gregory
By:
Aug 05,2013
7 people found
this helpful
DISCUSTING, Freeman Forman dishonest, rude. He came round and talked my mum into giving him £500 cash upfront to get her all set up with no receipt in which I have now found he has also charged her 2% for selling her house. Much to my annoyance I visited his office to find two girl\'s completely ignore me to continue eating toast at their desk and talk about their weekend, when I was finally acknowledged I was told he was too busy to speak to me, after numerous ignored phone calls this is ...
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Jul 10,2013
Minithumbup
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Jul 10,2013
0 people found
this helpful
After our house sale fell through with a large tonbridge estate agent we switched to freeman foreman. I was nervous after reading mixed reviews however the office manager Ben Siggins was great. He was very approachable efficient and friendlly. The house is under offer in less than two weeks! I would recommend the tonbridge branch to anyone. Ben has drive and a positive attitude as well as a cool business head. He delt swiftly with telephone calls, negotiated offers and kept me up to date. I can ...
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May 10,2013
Minithumbup
By:
May 10,2013
1 people found
this helpful
Appalling staff member using insulting language when he believed telephone call had ended. Would suggest they ensure phone has been hung up before insulting potential customers. Disgusting behaviour. I would never use or indeed recommend using this branch again....
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Jan 21,2013
Minithumbdown
By:
Jan 21,2013
4 people found
this helpful
The agents at Freeman Foreman: * Tried to strongarm us into buying a mortgage with their \'financial adviser\' even though we already had a mortgage - by insisting we meet with him before we could make an offer on the property * Failed to pass on our offers to the vendors for days at a time - even REJECTING offers without consulting the vendors (we found this out by speaking to the vendor directly) * After we offered the asking price, they changed the advertisement and upped the asking pric...
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What agent could do to change your mind?
Told the truth
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Oct 01,2012
Minithumbup
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Ben Morris
By:
Oct 01,2012
1 people found
this helpful
I sold my property very quickly and for more money than I expected, all the staff were very helpful but we were most impressed with Ben Morris, He originally valued my property and followed through on every promise he gave me when we agreed terms, he is very professional and made me feel like he cares....
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Sep 11,2012
Minithumbdown
By:
Sep 11,2012
10 people found
this helpful
AVOID AVOID AVOID, Freeman & Foreman are terrbible, they inflated my valuation to get the business then they constantly tried to get me to drop the price. the staff are useless too, no feedback and rude. I complained to the manager but nothing happened. i should never have used them....
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May 18,2010
Minithumbup
By:
May 18,2010
3 people found
this helpful
Dreadful, failed to ensure that the property details they used signed off by us, there was actually an error on the details and we are waiting to see what the buyers will do....
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By: Ron Branch Manager
Jul 17, 2012
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We are not aware of this complaint and have had no complaints about any property misdescriptions. The management and staff of the branch have changed since 2010 and have recently won a prestigious award at the Estate Agency of The Year Awards for outstanding customer service 2012. If this person has a genuine complaint we would be graetful if the client could contact us and we will be happy to investigate. ...



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View All 11 Branches


Freeman Forman - Branch, Battle, TN33
Branch
38 Mount Street, Battle TN33 0EG
(4)
Freeman Forman - Branch, Eastbourne, BN21
Branch
44 Terminus Road, Eastbourne BN21 3LP
(5)
Freeman Forman - Branch, Heathfield, TN21
Branch
Station Road, Heathfield TN21 8LD
(0)
show all branches (11)
Freeman Forman - Branch, Lewes, BN8
Branch
Ringmer, Lewes BN8 5QE
(0)
Freeman Forman - Branch, Robertsbridge, TN32
Branch
55 High Street, Robertsbridge TN32 5AN
(0)
Freeman Forman - Branch, Tonbridge, TN9
Branch
146 High Street, Tonbridge TN9 1BB
(5)
Freeman Forman - Branch, Tunbridge Wells, TN1
Branch
22-24 High Street, Tunbridge Wells TN1 1UX
(1)
Freeman Forman - High Street Branch, Burwash, TN19
High Street Branch
Dunmayling, Burwash TN19 7EP
(0)
Freeman Forman - High Street Branch, Hawkhurst, K
High Street Branch
Highgate, Hawkhurst Kent
(0)
Freeman Forman - High Street Branch, Mayfield, TN20
High Street Branch
Tandridge House, High Street, Mayfield TN20 6AL
(0)
Freeman Forman - Ticehurst Branch, Ticehurst, TN5
Ticehurst Branch
36 High Street, Ticehurst TN5 7AS
(2)

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