“Absolutely shockingly terrible....”
1 Star Review
Sep 03,2020
By:
'Rowan'
Sep 03,2020
Branch: Uckfield, 94 High Street
Services: Sales (as a Vendor)
Sold price: £315000
Would you recommend?: No
Postcode: BN8
Branch: Uckfield, 94 High Street
Sales (as a Vendor)
Sold price: £315000
Postcode: BN8
1
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Absolutely shockingly terrible. I have a long list of the ways we were let down by Freeman Foreman, they caused insurmountable stress and took absolutely no responsibility whatsoever. They haven't even ever bothered to respond to my partner's complaint, 6 weeks after the chain completed. We ...
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1 Star Review
Jun 08,2020
By:
'Lucy'
Jun 08,2020
Branch: Uckfield, 94 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TN22
Branch: Uckfield, 94 High Street
Lettings (as a Tenant)
Postcode: TN22
0
people found
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I rented a house though the uckfield branch and all I can say is wow they are Awful. One star is far too high for the appalling staff and treatment from this branch!! I didn’t get my deposit back till 3 MONTHS AFTER I MOVED ...
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“Freeman Forman has shocking customer service. They never get back to you. Always late to appointments and rude. I wouldn't recommend this company at a...”
1 Star Review
May 14,2019
By:
'Greg'
May 14,2019
Branch: Uckfield, 94 High Street
Services: Sales (as a Vendor)
Sold price: £335000
Would you recommend?: No
Postcode: TN22
Branch: Uckfield, 94 High Street
Sales (as a Vendor)
Sold price: £335000
Postcode: TN22
2
people found
this helpful
Freeman Forman has shocking customer service. They never get back to you. Always late to appointments and rude. I wouldn't recommend this company at all as they are useless....
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Comment on agent fees
Na
2
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1 Star Review
Jan 29,2019
By:
'Jonesy'
Jan 29,2019
Branch: Eastbourne, 44 Terminus Road
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: BN21
Branch: Eastbourne, 44 Terminus Road
Lettings (as a Tenant)
Rent PCM: £700
Postcode: BN21
1
people found
this helpful
My experiance with Freeman Forman is very poor they tried to blame myself and my partner for mould issue where they said the tennant before us didn't have the issue but according to the neighbours the remnants before did have the issue and we are ...
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Comment on agent fees
Bad to expensive
1
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1 Star Review
Nov 13,2018
By:
'Mr'
Nov 13,2018
Branch: Tunbridge Wells, 22-24 High Street
Services: Sales (as a Vendor)
Sold price: £615000
Would you recommend?: No
Postcode: TN4
Branch: Tunbridge Wells, 22-24 High Street
Sales (as a Vendor)
Sold price: £615000
Postcode: TN4
1
people found
this helpful
After five appraisals of our property, we appointed FF to sell it. Photographs were dreadful. Communication between agents at the branch is appalling. This led to various 'mix-ups' which delayed the sale. Things would have run more smoothly, had we dealt directly with surveyors, agents ...
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5 Star Review
Sep 27,2018
By:
'Peter'
Sep 27,2018
Branch: Tunbridge Wells, 22-24 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TN1
Branch: Tunbridge Wells, 22-24 High Street
Sales (as a Vendor)
Postcode: TN1
0
people found
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Excellent service from Helen, Stuart, Ebony, Emma and colleagues in selling my flat - from preparing the sale to navigating the selling process. Very professional - 5 stars....
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Comment on agent fees
Reasonable fees - happy to pay for the quality of service.
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1 Star Review
Sep 07,2018
By:
'Mrs'
Sep 07,2018
Branch: Uckfield, 94 High Street
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: TN6
Branch: Uckfield, 94 High Street
Lettings (as a Tenant)
Rent PCM: £625
Postcode: TN6
1
people found
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I would not rent from this company, our Flat wasn't ready, it was dirty, broken fixtures the list will go on!!! Very un professional and a complete shambles of a company!!!!...
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Comment on agent fees
Bad
1
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1 Star Review
Sep 07,2018
By:
'Millie'
Sep 07,2018
Branch: Uckfield, 94 High Street
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: Yes
Postcode: TN6
Branch: Uckfield, 94 High Street
Lettings (as a Tenant)
Rent PCM: £625
Postcode: TN6
1
people found
this helpful
Awful! Moved into a place with my partner, our first place together. When we moved in it wasn't ready, dirty, things broken, was a nightmare! When we were told it would be all ready!!!! Still on going problems now and have been in here over 2 ...
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Comment on agent fees
Bad
1
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“We appointed Freeman Forman having had our property on the ......”
5 Star Review
Aug 25,2017
By:
'Mr'
Aug 25,2017
Branch: Lewes, The Green Lewes Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BN8
Branch: Lewes, The Green Lewes Road
Sales (as a Vendor)
Postcode: BN8
0
people found
this helpful
We appointed Freeman Forman having had our property on the market for several months with another Agent without success.
We were very happy with the service from Freeman Forman, particularly as they had a change of manager during our negotiations. The new manager John Crump ...
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Comment on agent fees
We negotiated a reasonable fee at the outset and there were no problems on this aspect
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“We have been trying to buy a house since september ......”
1 Star Review
Jan 15,2017
By:
'doovay'
Jan 15,2017
Branch: Ticehurst, 36 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: TN4
Branch: Ticehurst, 36 High Street
Sales (Prospective customer)
Postcode: TN4
2
people found
this helpful
We have been trying to buy a house since september from them but were not told the property was not for sale until 4 months later, when we smelt a rat and managed to ring the vendors directly. The lies were extrodianry ranging from "they know ...
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“Calls not returned. Rude and time wasters. I always ask ......”
1 Star Review
Sep 23,2016
By:
'John'
Sep 23,2016
Branch: Eastbourne, 44 Terminus Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN23
Branch: Eastbourne, 44 Terminus Road
Lettings (as a Tenant)
Postcode: BN23
2
people found
this helpful
Calls not returned. Rude and time wasters. I always ask myself how can these people hate their job so much?...
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2
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“Very rude took ages too arange a viewing said she ......”
1 Star Review
Sep 28,2015
By:
'Mr'
Sep 28,2015
Branch: Tonbridge, 146 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: TN9
Branch: Tonbridge, 146 High Street
Sales (Prospective customer)
Postcode: TN9
3
people found
this helpful
Very rude took ages too arange a viewing said she was going to be late we had other viewings so had to cancel after driving all the way there then had voice mail saying had made it on time and expected us to be there. ...
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3
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“I contacted and left an enquiry with Freeman Forman via ......”
2 Star Review
Aug 17,2015
By:
'Christopher'
Aug 17,2015
Branch: Battle, 38 Mount Street
Services: Sales (Prospective customer)
Sold price: £340000
Would you recommend?: No
Postcode: TN37
Branch: Battle, 38 Mount Street
Sales (Prospective customer)
Sold price: £340000
Postcode: TN37
1
people found
this helpful
I contacted and left an enquiry with Freeman Forman via Rightmove about a 4 bed maisonette on De Cham Road, St Leonards. Having not heard the agent I telephoned them and eventually spoke to Julie Greenhow about the property. I was impressed with Julie's knowledge and ...
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“I felt very offended and put out when I was ......”
2 Star Review
Apr 22,2015
By:
'Josephine'
Apr 22,2015
Branch: Eastbourne, 44 Terminus Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN9
Branch: Eastbourne, 44 Terminus Road
Sales (Prospective customer)
Postcode: BN9
2
people found
this helpful
I felt very offended and put out when I was told I could not view a property as I did not have my own house up or sale. Total discrimination. I was genuinely interested in the property with the hope of putting my own property ...
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2
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“I had an absolutely delightful experience with Freeman Forman Battle. ......”
5 Star Review
Feb 10,2015
By:
'Jim'
Feb 10,2015
Branch: Battle, 38 Mount Street
Services: Sales (as a Vendor)
Sold price: £350000
Would you recommend?: Yes
Postcode: TN35
Branch: Battle, 38 Mount Street
Sales (as a Vendor)
Sold price: £350000
Postcode: TN35
3
people found
this helpful
I had an absolutely delightful experience with Freeman Forman Battle. Kevin and the team were fantastic, they pushed and fighted for me and got my property under offer and sold within 5 weeks of putting my property on the market. I couldnt speak higher of them. ...
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Comment on agent fees
Had said that fees were a little higher than others but assured me he could get the best price possible. They got me ‚£20,000 more than any other agent even suggested putting it on the market for. DEFINITELY worth the extra in fees !!!
3
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“We had previously tried to sell our property through Freeman ......”
2 Star Review
Jul 25,2014
By:
'Charles'
Jul 25,2014
Branch: Eastbourne, 44 Terminus Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN23
Branch: Eastbourne, 44 Terminus Road
Sales (Prospective customer)
Postcode: BN23
1
people found
this helpful
We had previously tried to sell our property through Freeman Forman but this was a terrible experience. They agreed we could terminate our sales agreement with them in view of all the mistakes and problems they had put us through. We vowed never to do ...
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1
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“Freeman Forman's Battle office's service can only be summarized as ......”
1 Star Review
Mar 04,2014
By:
'hastings1066'
Mar 04,2014
Branch: Battle, 38 Mount Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: TN35
Branch: Battle, 38 Mount Street
Sales (as a Vendor)
Postcode: TN35
1
people found
this helpful
Freeman Forman's Battle office's service can only be summarized as inefficient, incompetent and ineffective. We have sold six or seven properties in the last 30 years, both in the UK and abroad, and we have never experienced such a disaster as Freeman Forman's "attempt" to sell ...
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1
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“I don't usually write reviews but I was so incensed ......”
1 Star Review
Feb 13,2014
By:
'Oliver'
Feb 13,2014
Branch: Eastbourne, 44 Terminus Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN20
Branch: Eastbourne, 44 Terminus Road
Sales (Prospective customer)
Postcode: BN20
0
people found
this helpful
I don't usually write reviews but I was so incensed by the lack of service I recieved from freeman foreman, eastbourne branch. I asked to view a property, with a promise to ring me back, two days later I phoned them again, and another promise ...
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0
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“We put in numerous offers, all above asking price for ......”
1 Star Review
Nov 30,2013
By:
'disgrunted'
Nov 30,2013
Branch: Tonbridge, 146 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: TN9
Branch: Tonbridge, 146 High Street
Sales (Prospective customer)
Postcode: TN9
4
people found
this helpful
We put in numerous offers, all above asking price for a property. They failed to call us back on each and every occasion to keep us up to date on what's happening and we had to keep chasing them. Numerous promises of call backs never ...
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What agent could do to change your mind?
Call back when you promise
Be truthful with advice, the dodgy saleman tactics are clear they're just that
Put offers forward to your client when you receive them.... in this instance it was clear there was a lesser offer competing, but the other buyers could complete marginally faster so they got their commission quicker.... it seemed to be all about when they got their commission which drove their behaviour.
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“DISCUSTING, Freeman Forman dishonest, rude. He came round and talked ......”
1 Star Review
Aug 05,2013
By:
'unhappy'
Aug 05,2013
Branch: Eastbourne, 44 Terminus Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BN21
Branch: Eastbourne, 44 Terminus Road
Sales (as a Vendor)
Postcode: BN21
8
people found
this helpful
DISCUSTING, Freeman Forman dishonest, rude. He came round and talked my mum into giving him £500 cash upfront to get her all set up with no receipt in which I have now found he has also charged her 2% for selling her house. Much to my annoyance ...
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8
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“After our house sale fell through with a large tonbridge ......”
5 Star Review
Jul 10,2013
By:
'Shelley'
Jul 10,2013
Branch: Tonbridge, 146 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TN10
Branch: Tonbridge, 146 High Street
Sales (as a Vendor)
Postcode: TN10
0
people found
this helpful
After our house sale fell through with a large tonbridge estate agent we switched to freeman foreman. I was nervous after reading mixed reviews however the office manager Ben Siggins was great. He was very approachable efficient and friendlly. The house is under offer in ...
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0
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“Appalling staff member using insulting language when he believed telephone ......”
1 Star Review
May 10,2013
By:
'Tony'
May 10,2013
Branch: Tonbridge, 146 High Street
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: TN9
Branch: Tonbridge, 146 High Street
Sales (Prospective customer)
Postcode: TN9
2
people found
this helpful
Appalling staff member using insulting language when he believed telephone call had ended. Would suggest they ensure phone has been hung up before insulting potential customers. Disgusting behaviour. I would never use or indeed recommend using this branch again....
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“The agents at Freeman Foreman:* Tried to strongarm us into ......”
1 Star Review
Jan 21,2013
By:
'Disgruntled'
Jan 21,2013
Branch: Tonbridge, 146 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: TN9
Branch: Tonbridge, 146 High Street
Sales (Prospective customer)
Postcode: TN9
5
people found
this helpful
The agents at Freeman Foreman:
* Tried to strongarm us into buying a mortgage with their 'financial adviser' even though we already had a mortgage - by insisting we meet with him before we could make an offer on the property
* Failed to pass on our ...
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What agent could do to change your mind?
Told the truth
Attached Filesnbsp;
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“I sold my property very quickly and for more money ......”
5 Star Review
Oct 01,2012
By:
'richardandJo'
Oct 01,2012
Branch: Tunbridge Wells, 22-24 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Tunbridge Wells, 22-24 High Street
Sales (as a Vendor)
Postcode:
1
people found
this helpful
I sold my property very quickly and for more money than I expected, all the staff were very helpful but we were most impressed with Ben Morris, He originally valued my property and followed through on every promise he gave me when we agreed terms, ...
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“AVOID AVOID AVOID, Freeman & Foreman are terrbible, they inflated my ......”
1 Star Review
Sep 11,2012
By:
'Battle'
Sep 11,2012
Branch: Battle, 38 Mount Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: Battle, 38 Mount Street
Sales (as a Vendor)
Postcode:
10
people found
this helpful
AVOID AVOID AVOID, Freeman & Foreman are terrbible, they inflated my valuation to get the business then they constantly tried to get me to drop the price. the staff are useless too, no feedback and rude. I complained to the manager but nothing happened. i should ...
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10
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“Dreadful, failed to ensure that the property details they used ......”
1 Star Review
May 18,2010
By:
'julestog'
May 18,2010
Branch: Ticehurst, 36 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Ticehurst, 36 High Street
Sales (as a Vendor)
Postcode:
3
people found
this helpful
Dreadful, failed to ensure that the property details they used signed off by us, there was actually an error on the details and we are waiting to see what the buyers will do....
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3
people found
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