The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.5/5, 10 Reviews
10% Recommended
0% letting valuation accuracy
10% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 10.00% | £350 | £675 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 3 | 0 | 2 | 0 | 0 | 0 | 0 | 1 | 4 |
Freehold Manager PLC
Butlers Wharf Building 36 Shad Thames, London, Greater London
SE1 2YE
0207 940 4760
By : 'Andrew'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SA12
I am struggling to sell my property due to the lease hold, I had to pay £150 to get a quote from Freehold Managers to see how much it would cost to purchase the freehold. They came back with £13000 plus £525 and solicitors fees, there is 102 years on the lease. I ... Read Full Review
By : 'Louisa'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : No
Postcode : DA1
Appauling company. Each new client - they charge nearly £100 just to register the contract with them...they do zero admin for this...just keep hounding you with emails - with lots of legal language - it always feels intimidating. Then once you do ensure your tenant is rolling on the ... Read Full Review
By : 'Fiona'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : No
Postcode : PE29
If I could give these guys 0 stars I would. I've never known any company charge so much money for doing so little. Avoid like the plague. It is as if they sit around dreaming up new ways to take money from ... Read Full Review
£95 for filling in an online form to tell them info about subletting that they've not needed in the past 5 years (and then about half the amount each time there's a tenancy renewal). I do not think that is reasonable. And the need for this information appears to have been dreamed up during the coronavirus pandemic when people are potentially in a very vulnerable situation physically and financially. I hope you are proud of yourselves Freehold Managers Plc.
By : 'Ronald'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Property Management
Would you recommend ? : Yes
Postcode : BH1
Nothing wrong with Free-hold Managers services. They over-seen the managing of my Bournemouth flat since new, 14 years ago.. No problems at all. I pay my maintenance charges + ground rents on time, so don't incur fines (as some others do). The staff are responsive and help-full when I ... Read Full Review
All up-front and fair
By : 'Lindy'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Property Management
Would you recommend ? : No
Postcode : TF7
A few months ago, I published details of my and my son's experiences at the hands of Freehold Manager's in obtaining a Deed of Variation to allow subletting. Despite paying a significant premium, we had no choice but to also agree to a substantial hike in ground rent. I am very pleased to ... Read Full Review
By : 'Lindy'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Property Management
Would you recommend ? : No
Postcode : TF7
Legal but immoral and unfair business practices: My son and his wife had had their flat on the market for 3 years. Desperate to sell. In the end, I offered to buy it to help them move. Before we could complete, the lender needed a variation to the lease to allow subletting (one tiny paragraph). ... Read Full Review
By : Sean
20 Feb 2018Freehold managers are not a professional or responsible company i pay i have paid 1700 pounds in ground rent in three years all in charges . I habe sent 10 cheques not one cashed and numerous calls...
By : 'gumph'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0
Freehold Managers are the scum of the earth, in my opionion. The bought the lease from my builders from whom I had purchased a flat. They sent the ground rent demands, which had been on direct debit, to the wrong address. When I did not pay the bill that I had not received they took me to court. ... Read Full Review
They continue to raise the ground rent. The bought the lease without informing me of my right of first refusal. This is illegal but try fighting this monster. I have never heard anything good about them
By : Nicholas Barrow
27 Mar 2021Horrendous organisation. Charge a fortune for non tasks. Keep your house sale waiting for ten weeks to provide a management pack which they should offer the same day. No telephone contact...
By : 'Marco'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Property Management
Rent PCM : £550
Would you recommend ? : No
Postcode : TN23
2 weeks late for invoice and stung 200 pound in supposed solicitor fees. Very much work hand in hand with first port property who are rip off merchants all of who just collect high fees and don't look after the buildings your flat is in. My new build flat which now sits at 10 years old building ... Read Full Review
By : 'AG.Postbag'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Property Management
Would you recommend ? : No
Postcode : DE14
Freehold Managers PLC collect ground rent for landowners of a housing development in Burton on Trent ( and many others no doubt) in which I have a long-lease flat. The Lease agreement allows for the ground rent to be increased after 10 yrs of development completion. FM PLC have admitted FORGETTING ... Read Full Review
By : 'Dexter78'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Letting( As a Owner )
Rent PCM : £350
Would you recommend ? : No
For the many people that will across this company at one point or another, I thought it would be fitting to actually give them a review here, as there's not even a complaints procedure for this company on their ... Read Full Review
By : M Wells
31 Mar 2020Freehold Managers are sleazy and greedy. They are not client-friendly. All they due is suck out ground rent and add huge commission on building insurance. The try to crush anyone who objects. their...
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