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Freehold Manager PLC

1.5/5, 10 Reviews
10% Recommended

0% letting valuation accuracy

10% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%10.00%£350£675
Review Statistics
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0302000014
Address

Freehold Manager PLC
Butlers Wharf Building 36 Shad ThamesLondon, Greater London
SE1 2YE
0207 940 4760

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
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Latest Properties

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1 Star Review

By : 'Andrew'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SA12

5 Jan 2023
People found this helpful1

I am struggling to sell my property due to the lease hold, I had to pay £150 to get a quote from Freehold Managers to see how much it would cost to purchase the freehold. They came back with £13000 plus £525 and solicitors fees, there is 102 years on the lease. I ... Read Full Review

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Appauling company. Each new ...

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1 Star Review

By : 'Louisa'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : No
Postcode : DA1

5 Oct 2022
People found this helpful1

Appauling company. Each new client - they charge nearly £100 just to register the contract with them...they do zero admin for this...just keep hounding you with emails - with lots of legal language - it always feels intimidating. Then once you do ensure your tenant is rolling on the ... Read Full Review

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If I could give these guys 0 ...

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1 Star Review

By : 'Fiona'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : No
Postcode : PE29

29 Apr 2020
People found this helpful4

If I could give these guys 0 stars I would. I've never known any company charge so much money for doing so little. Avoid like the plague. It is as if they sit around dreaming up new ways to take money from ... Read Full Review


Comments on Agent Fees

£95 for filling in an online form to tell them info about subletting that they've not needed in the past 5 years (and then about half the amount each time there's a tenancy renewal). I do not think that is reasonable. And the need for this information appears to have been dreamed up during the coronavirus pandemic when people are potentially in a very vulnerable situation physically and financially. I hope you are proud of yourselves Freehold Managers Plc.

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Ronald ...

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4 Star Review

By : 'Ronald'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Property Management
Would you recommend ? : Yes
Postcode : BH1

30 Dec 2018
People found this helpful4

Nothing wrong with Free-hold Managers services. They over-seen the managing of my Bournemouth flat since new, 14 years ago.. No problems at all. I pay my maintenance charges + ground rents on time, so don't incur fines (as some others do). The staff are responsive and help-full when I ... Read Full Review


Comments on Agent Fees

All up-front and fair

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Update to earlier ...

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3 Star Review

By : 'Lindy'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Property Management
Would you recommend ? : No
Postcode : TF7

29 May 2018
People found this helpful4

A few months ago, I published details of my and my son's experiences at the hands of Freehold Manager's in obtaining a Deed of Variation to allow subletting. Despite paying a significant premium, we had no choice but to also agree to a substantial hike in ground rent. I am very pleased to ... Read Full Review

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Legal but immoral and unfair ...

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1 Star Review

By : 'Lindy'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Property Management
Would you recommend ? : No
Postcode : TF7

30 Dec 2017
People found this helpful8

Legal but immoral and unfair business practices: My son and his wife had had their flat on the market for 3 years. Desperate to sell. In the end, I offered to buy it to help them move. Before we could complete, the lender needed a variation to the lease to allow subletting (one tiny paragraph). ... Read Full Review

Comments (2)Was this helpful?:

By : Sean

20 Feb 2018

Freehold managers are not a professional or responsible company i pay i have paid 1700 pounds in ground rent in three years all in charges . I habe sent 10 cheques not one cashed and numerous calls...


Freehold Managers are the ...

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1 Star Review

By : 'gumph'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR0

24 Aug 2017
People found this helpful14

Freehold Managers are the scum of the earth, in my opionion. The bought the lease from my builders from whom I had purchased a flat. They sent the ground rent demands, which had been on direct debit, to the wrong address. When I did not pay the bill that I had not received they took me to court. ... Read Full Review


Comments on Agent Fees

They continue to raise the ground rent. The bought the lease without informing me of my right of first refusal. This is illegal but try fighting this monster. I have never heard anything good about them

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By : Nicholas Barrow

27 Mar 2021

Horrendous organisation. Charge a fortune for non tasks. Keep your house sale waiting for ten weeks to provide a management pack which they should offer the same day. No telephone contact...


2 weeks late for invoice and ...

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1 Star Review

By : 'Marco'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Property Management
Rent PCM : £550
Would you recommend ? : No
Postcode : TN23

30 Nov 2016
People found this helpful8

2 weeks late for invoice and stung 200 pound in supposed solicitor fees. Very much work hand in hand with first port property who are rip off merchants all of who just collect high fees and don't look after the buildings your flat is in. My new build flat which now sits at 10 years old building ... Read Full Review

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Freehold Managers PLC collect ...

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1 Star Review

By : 'AG.Postbag'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Property Management
Would you recommend ? : No
Postcode : DE14

24 May 2016
People found this helpful13

Freehold Managers PLC collect ground rent for landowners of a housing development in Burton on Trent ( and many others no doubt) in which I have a long-lease flat. The Lease agreement allows for the ground rent to be increased after 10 yrs of development completion. FM PLC have admitted FORGETTING ... Read Full Review

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For the many people that will ...

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1 Star Review

By : 'Dexter78'
Branch : London, Butlers Wharf Building 36 Shad Thames
Services : Letting( As a Owner )
Rent PCM : £350
Would you recommend ? : No

10 Feb 2015
People found this helpful7

For the many people that will across this company at one point or another, I thought it would be fitting to actually give them a review here, as there's not even a complaints procedure for this company on their ... Read Full Review

Comments (1)Was this helpful?:

By : M Wells

31 Mar 2020

Freehold Managers are sleazy and greedy. They are not client-friendly. All they due is suck out ground rent and add huge commission on building insurance. The try to crush anyone who objects. their...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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