be aware dont deal with this company, just bare faced liars, i applied to view a property to let was told the occupants were away i phoned again the same week and got told it would probably me monday if they could get hold of the tennants, still not heard anything so thought id ring to see if anything was sorted, got told it had gone and all people had been informed of viewings, i said so would i be on the phone today if that was the case, i work in a customer based environment and i think that ... read full review
I got taken advantage of and given false info, just to make a sale! I was 34 weeks pregnant, and Paul Frecleton took advantage of this, and told us false information about a propertt we looked at. I was so excited that I gave them moneyfor a credit check. Luckily my mum wanted to see the property, so I went a second time and found out some slightly different informatiin regarding the property, from this I decided to not go for it, and I felt very upset. I complained not just to get moneynbut to... read full review
What agent could do to change your mind?
Been honest from the start, atleast acknowledge and apologise for what they did, and return some of the hefty credit check fee that I paid, which could help me in thr future as I do not earn a great deal!
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Rowena viewed the property and applied for it immediately and paid the application fee. The property was then taken off the market and prepared ready for her to move in. Nearly 4 weeks later Rowena came for a 2nd viewing with her Mum & Dad and it was quite clear that they were not impressed. A few days later Rowena told us that she did not want the property anymore and that she wanted her money back to which I pointed out that it quite clearly says on the receipt 'No Refunds' if she were to ...