• Lisa Howard-Kilner
    Lisa Howard-Kilner
  • Carl King
    Carl King
Fraser St James was formed by bringing together highly experienced teams from traditional estate agency and property investment backgrounds.

We have extensive experience of the Greater Manchester and North West property markets encompassing sales, lettings, property investment and portfolio management.

We are an online agent with a big difference, we set-up local regional hubs so you are dealing with somebody who knows your neighbourhood, house prices in your area and furthermore, we will
Read full description...

Hyde Park House, Cartwright Street
Hyde
Greater Manchester
SK14 4EH
0161 3680 680

 


Properties for sale
Properties for rent
Oct 07,2016
Minithumbup
Lisa Howard-Kilner
By:
Oct 07,2016
Featured Review
3 people found
this helpful
Lisa has been absolutely amazing!! We are relocating from Glasgow to Manchester and it has been the most stressful transition ever. We had 1 week to find a property to move to and we were let down from the first Letting agency that we had went with as they had us thinking that we had a house to move to and then sent an email after us being back in Glasgow for 2 weeks saying that they had changed their mind at the last minute and they were pulling our application form as they were now giving the...
read full review
Comment on agent fees
The fees are exceptional compared to some of the fees that we were getting told by loads of the other agents that we had been to. Some people were wanting nearly £3000 between fees, background checks and the deposit and their properties were much cheaper which was absolutely crazy! We don't have fees up in Scotland so for us this Agents fees were by far the best that we came across.
Was this helpful? Yes
Dec 09,2016
Minithumbup
Lisa Howard-Kilner
By:
Dec 09,2016
Featured Review
2 people found
this helpful
I had to find a property to rent quite quickly, I'd found some with other agencies who made the process so difficult, as usual. Then I found a house I liked and Lisa was absolutely amazing, she made it an easy and painless process. Since moving into the house 5 months ago,there have been a few issues, through no fault of Frazer St James! Anyway Lisa has been outstanding, all the problems she has ensured have been dealt with in the best way and has never cut corners ensuring all work is carried o...
read full review
Comment on agent fees
Very good! I can't remember exact figure but I know it was less than most others!
Was this helpful? Yes
Feb 07,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Feb 07,2017
Featured Review
1 people found
this helpful
I couldn't rate FSJ any higher! Everything about them is extremely professional and well organised. I did an online query about a possible valuation on a Tuesday afternoon and my house was on the market by Thursday morning. It'd take most agents 2 days to reply to your initial query, but FSJ came and conducted the free valuation the next day, and had the house on the market the following morning! Even the finer details you might not consider when selling your house are covered e.g. professional ...
read full review
Comment on agent fees
Why people continue to pay extortionate fees to the more common 'high street' estate agents who offer mediocre services is baffling to me. The fees set by FSJ are very fair.
Was this helpful? Yes
Nov 13,2016
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Nov 13,2016
Featured Review
3 people found
this helpful
Completing on my first home tomorrow was made simple and easy through Carl and Lisa at Fraser St James. Having dealt with many other estate agents throughout this process, Carl and Lisa are by far the best. Not only were they extremely helpful and decisive, I constantly felt that I had their full support and understanding. Their confident, honest and professional approach meant that they delivered an exceptionally high level of customer service whilst helping me get on the property ladder. Not o...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 08,2015
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Dec 08,2015
Featured Review
2 people found
this helpful
I rung Carl King at Fraser st James as he had previously rented out a property for a friend of mine who was very happy with the service. Carl came over the next day took photos and wrote out a short description of how to advertise this property i made him aware of the tenant i was looking for and the rental required. within one week a tenant was found and moved in the 3rd week after all the checks were carried out full rental achieved and the service was excellent by Carl and Lisa very happy...
read full review
Comment on agent fees
For What was done and all checks carried out and house inventory i was pleased with the fees what was charged as some of the other agents had bigger fees
Was this helpful? Yes
By: Carl King
Jan 05, 2016
View all comments (1)
Thanks Vincent, it is a pleasure dealing with a professional landlord and investor as yourself. ...
Mar 29,2017
Minithumbup
Carl King
By:
Mar 29,2017
0 people found
this helpful
FSJ and Carl came recommended to me by several family and friends and they didn't disappoint. The main decision we chose to use FSJ was that we paid for the service with a one-off fee. I was slightly skeptical that due to this we would not receive the same service offered by other estate agents. What I found was that instead we were offered a fantastic service, our house was valued at what I believed to be correct and was sold within a week! I would certainly recommend using Carl and FSJ!...
read full review
Comment on agent fees
Agent fees were the best value we could find!
Was this helpful? Yes
Mar 28,2017
Minithumbup
Lisa Howard-Kilner
By:
Mar 28,2017
0 people found
this helpful
Lisa Howard has helped myself my partner and child get our first family home. We arrived just in time for the viewing as Lisa was leaving but allowed us to proceed with the viewing. Thanks to Lisa's fast responses we were able to move in shortly after! Charisse...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2017
Minithumbup
Lisa Howard-Kilner
By:
Mar 17,2017
0 people found
this helpful
Lisa has been brilliant in regards to the set up of my tenancy. The whole process of setting my tenancy up was done quickly and efficiently. Thank you for making the move in so simple and swift for me!...
read full review
Was this helpful? Yes
Feb 24,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Feb 24,2017
0 people found
this helpful
Carl previously sold my house in 2003 when he worked with another agents and I was glad to find him again locally!! I couldn't rate FSJ any higher, well organised and extremely professional. I had 13 viewings back to back on a Sunday and it was sold within 36 hours now surely no other agent in the area can beat that!!! Lisa was just amazingly helpful and went above and beyond contacting me on a Sunday. Carl and Lisa are both passionate about customer service and it shows when dealing with the ...
read full review
Comment on agent fees
Exceptionally good value
Was this helpful? Yes
Feb 24,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Feb 24,2017
1 people found
this helpful
I have found Fraser St James to be an excellent estate agent. They are efficient and professional. They are quick to answer any queries I might have had and any problems were quickly sorted out as they have a good team working for them who come out to fix anything that needs attention....
read full review
Comment on agent fees
Fees were charged at the going rate
Was this helpful? Yes
Feb 23,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Feb 23,2017
1 people found
this helpful
I have been very impressed by the service I have received from both Carl and Lisa at Fraser St James so far. A no nonsense approach to getting your house sold in a professional and efficient manner. All my calls have been answered and my queries dealt without any complications or chase up calls. My house was sold in less than 48 hours with minimal disruption or hassle...
read full review
Comment on agent fees
Excellent value for money
Was this helpful? Yes
Feb 23,2017
Minithumbup
Carl King
By:
Feb 23,2017
1 people found
this helpful
House sold in under 2 weeks. Carl has been very professional, extremely pro-active throughout the sale and has continually checked on progress. Would have no hesitation in recommending...
read full review
Comment on agent fees
Great value for money
Was this helpful? Yes
Feb 13,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Feb 13,2017
1 people found
this helpful
We work with Frazer St James providing maintenance services. Brilliant company. Delboy & Son's, endorse a BIG 5 star rating!...
read full review
Comment on agent fees
Very competitive and good value for money with the service your receive.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Feb 10,2017
1 people found
this helpful
Excellent Estate agents, their managers and staff works with a very high standard of professionalism, delivering an impeccable service to their clients. They always deal with their matters swiftly, and in the most effective way, keeping the customer and the conveyancers fully informed at every stage of the process....
read full review
Comment on agent fees
I would say their fees are really good and reflect the reality of the market.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Carl King
By:
Feb 10,2017
1 people found
this helpful
Helpfull and very professional . made me and my wife feel at ease during the whole procedure. would recomend Carl King, and Fraser St James to anyone ....
read full review
Comment on agent fees
Fantasicl service at the right price.
Was this helpful? Yes
Feb 08,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Feb 08,2017
2 people found
this helpful
First time that I have have dealt with this company, and It was a pleasure. Many thanks to Carl and Lisa for making the whole process less stressful!...
read full review
Comment on agent fees
Well priced for the service, advice and professionalism given.
Was this helpful? Yes
Feb 08,2017
Minithumbup
Carl King
By:
Feb 08,2017
2 people found
this helpful
Carl king is the most informative agent i have ever met. From the initial valuation he explained his process and fee options. Top quality write up and photos on my house. Sold at full asking price in 3 weeks . Carl is informative, knowledgeable and a true gentleman - carl will go far either husband company and would recommend....
read full review
Comment on agent fees
Great fees ', saved me £2521 in high standard agent fees
Was this helpful? Yes
Feb 07,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Feb 07,2017
2 people found
this helpful
We have dealt with Carl & Lisa a number of times now and they are always friendly and professional. They always return our calls or messages quickly and are on time for viewings. The price they charge is well below other agents in the area for a first class service. What more can you ask for?...
read full review
Comment on agent fees
Very competitive fees
Was this helpful? Yes
Feb 07,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Feb 07,2017
1 people found
this helpful
After working with both Carl and Lisa at Fraser st james on there vast range of properties both for rental and re-sale, I have found them both to be very professional whilst also be on a level easy to talk to get hold of either by phone or email and the personal touch I feel they both bring to their respected fields is a asset to both themselves and Fraser st james. Keep up the good work guys!!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 03,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Feb 03,2017
1 people found
this helpful
Fantastic service from the start. Explained to Lisa our urgency to get out of a property with a different estate agents and things couldn't have gone any smoother any quicker. Very helpful would recommend to anyone!...
read full review
Was this helpful? Yes
Feb 03,2017
Minithumbup
Lisa Howard-Kilner
Lisa Howard-Kilner
By:
Feb 03,2017
1 people found
this helpful
Carl and Lisa have been great dealing with my enquiries and sorting jobs out on the house. Very understanding when times have been hard....
read full review
Was this helpful? Yes
Jan 30,2017
Minithumbup
Lisa Howard-Kilner
By:
Jan 30,2017
1 people found
this helpful
Ms L K-H was efficient, proficient and professional in representing her Organisation. She turned up on time to meet the tenant and landlady, was friendly and put us both at our ease. Ms L K-H answered questions or any concerns that we had and led us to feel comfortable in my choice as landlady to manage my property....
read full review
Comment on agent fees
I consider the Agent's fees to be good as my previous agent's fees were much higher for a non existent service.
Was this helpful? Yes
Jan 28,2017
Minithumbup
Lisa Howard-Kilner
By:
Jan 28,2017
1 people found
this helpful
Lisa has been amazing with the help of me and my family moving into our new property this is my first time renting and I've done nothing but bombard Lisa with emails on things I wasn't sure about and Lisa has been great with responding in less then half hour every time, thank you for all your help...
read full review
Comment on agent fees
Great
Was this helpful? Yes
Jan 27,2017
Minithumbup
Lisa Howard-Kilner
Carl King
By:
Jan 27,2017
1 people found
this helpful
A great service and fantastic communication. We have found Lisa and Carl to be professional at all times. They do everything they say they will and are very efficient. The online portal is outstanding....
read full review
Comment on agent fees
The fees are very competitive.
Was this helpful? Yes
Jan 26,2017
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Jan 26,2017
1 people found
this helpful
Excellent service throughout and can't fault their communication to us from start to finish. Their fees were excellent so it was a win win...
read full review
Comment on agent fees
Brilliant fees and service from both Carl and Lisa throughout
Was this helpful? Yes
Sep 05,2016
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Sep 05,2016
1 people found
this helpful
Fantastic service, so very helpful. Fast, easy transition making it stress free and a pleasure. Would defiantly recommend to all. 5* from us....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
1 people found
this helpful
Fraser St James are very professional. Their service is really inclusive and they are very flexible. Despite I am a landlord who lives abroad and my property needed various work, Fraser St James has been able to manage the property and taking my instruction via e-mails....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 11,2016
Minithumbup
Carl King
By:
Jul 11,2016
1 people found
this helpful
Carl was the agent for the property we purchased and although he was not working on our behalf but on the behalf of the property we were purchasing I found him to be very responsive and helpful....
read full review
Comment on agent fees
I can't comment on the fees as I don't know what they are, but I believe they are competitive.
Was this helpful? Yes
Jul 06,2016
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Jul 06,2016
1 people found
this helpful
From the outset of choosing the correct agent, Fraser St James were the ones who gave sound advice and responded when they said they would. Very knowledgable and also passionate probably because they are a smaller non High Street agent. Everything explained clearly and reasoning why if our view was different. Not living in the property was not a problem as they did the majority of the viewings. Cannot fault them at all....
read full review
Comment on agent fees
By far the most reasonable fees of all the agents we had round to provide them with the opportunity to sell our house.
Was this helpful? Yes
Jul 06,2016
Minithumbup
Carl King
By:
Jul 06,2016
1 people found
this helpful
Hugely helpful, pro active and excellent value for money. Goes over and above the level of service for a fraction of the cost of other agencies. Sold my house in under 2 weeks from first contact. Very happy...
read full review
Comment on agent fees
Excellent value. The fees made the difference between me being me being able to afford to sell
Was this helpful? Yes
Jun 28,2016
Minithumbup
By:
Jun 28,2016
1 people found
this helpful
Carl King and Lisa Howard Kilner who run Fraser St James are a very professional reliable team who do everything to help and advise in the buying and selling process . They are never too busy to return calls ,emails and queries and are always very pleasant to talk too .They sold our house straight away ,with lots of viewers and potential buyers still interested and we recommend them to any potential clients in the future ....
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
Jun 21,2016
Minithumbup
Lisa Howard-Kilner
By:
Jun 21,2016
1 people found
this helpful
Lisa was a fantastic representative of your company. She kept me up to date with property availability and I feel really went that extra step to help find the right property for me . I would absolutely recommend Lisa due to her service.....
read full review
Comment on agent fees
Seemed as reasonable as most
Was this helpful? Yes
Jun 10,2016
Minithumbup
Carl King
By:
Jun 10,2016
1 people found
this helpful
Absolutely brilliant from the start. From day one we knew exactly where we were and if we needed anything at all Carl was able to help no matter what time it was. He always kept us updated and our only regret is that we didn't go to him in the first place. There was no hanging about and he was always chasing the relevant people on out behalf. We would highly recommend this estate agent to everybody. Keep up the good work :-)...
read full review
Was this helpful? Yes
Jun 02,2016
Minithumbup
Carl King
By:
Jun 02,2016
1 people found
this helpful
Carl recently took over the management of my property and I was a bit nervous due to a recent poor experience with another letting agent. I need not have worried as Carl has took away any concerns, issues and handled them very swiftly. I had mentioned to Carl how I may look to sell the property and within 3 weeks he had an offer and the sale is going ahead. I would highly recommend Carl and his team and have already shared his details with other landlords. Thank you Carl for all you have done! L...
read full review
Comment on agent fees
No fees charged for the sale and excellent management fees
Was this helpful? Yes
Jun 01,2016
Minithumbup
Carl King
Lisa Howard-Kilner
By:
Jun 01,2016
1 people found
this helpful
Amazing Service from a very professional Company. Carl valued my property on thursday afternoon it was live on thursday evening and sold on Saturday afternoon. Both Carl and Lisa are very friendly and offer you all the advice you need to make your experience as comfortable as can be. I would highly recommend Fraser St James to anyone. I cannot thank them enough....
read full review
Comment on agent fees
The fees are amazing for the quality of service you receive.
Was this helpful? Yes
Areas covered
  • sk14
  • M1
  • sk13
  • M50
  • sk15
  • sk16
  • sk3
  • SK6
  • M34
  • M43
  • M18
  • M22

NALS UKALA TPOS NLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 21 0 19 0 5 0 4 0

Job vacancies

Please see a list of jobs available

Agent Fees

Fraser St James charges a fee of £495 payable on completion of sale. This fee is no sale - no fee. We do not tie you in to a contract.
Last updated at 4:48 PM 30/11/2016 by Carl King

Complaints Procedure

All Complaints to made to the Branch Manager at the Head office in the first instance.
Last updated at 4:48 PM 30/11/2016 by Carl King

Awards won by Fraser St James

Individual Branch Awards

Hyde, SK14 4EH

Lisa Howard-Kilner Lisa Howard-Kilner
46 reviews

About Lisa Extensive sales and letting knowledge, customer focused, attaining letting qualifications. View full profile
Carl King Carl King
Director
43 reviews

About Carl - Over 14 years in Estate Agency - 7 years as Branch Manager in Northwest and Manchester Property Markets - National Award winning professional - Investment expert - NLA registered View full profile


Opening hours



Make an Enquiry