• Lisa Howard-Kilner
    Lisa Howard-Kilner
  • Carl King
    Carl King
Fraser St James was formed by bringing together highly experienced teams from traditional estate agency and property investment backgrounds.

We have extensive experience of the Greater Manchester and North West property markets encompassing sales, lettings, property investment and portfolio management.

We are an online agent with a big difference, we set-up local regional hubs so you are dealing with somebody who knows your neighbourhood, house prices in your area and furthermore, we will
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Hyde Park House, Cartwright Street
Hyde
Greater Manchester
SK14 4EH
0161 3680 680

 


Properties for sale
Properties for rent
Oct 07,2016
Minithumbup
By:
Oct 07,2016
Featured Review
1 people found
this helpful
Lisa has been absolutely amazing!! We are relocating from Glasgow to Manchester and it has been the most stressful transition ever. We had 1 week to find a property to move to and we were let down from the first Letting agency that we had went with as they had us thinking that we had a house to move to and then sent an email after us being back in Glasgow for 2 weeks saying that they had changed their mind at the last minute and they were pulling our application form as they were now giving the...
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Comment on agent fees
The fees are exceptional compared to some of the fees that we were getting told by loads of the other agents that we had been to. Some people were wanting nearly £3000 between fees, background checks and the deposit and their properties were much cheaper which was absolutely crazy! We don't have fees up in Scotland so for us this Agents fees were by far the best that we came across.
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
Featured Review
0 people found
this helpful
I had to find a property to rent quite quickly, I'd found some with other agencies who made the process so difficult, as usual. Then I found a house I liked and Lisa was absolutely amazing, she made it an easy and painless process. Since moving into the house 5 months ago,there have been a few issues, through no fault of Frazer St James! Anyway Lisa has been outstanding, all the problems she has ensured have been dealt with in the best way and has never cut corners ensuring all work is carried o...
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Comment on agent fees
Very good! I can't remember exact figure but I know it was less than most others!
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Nov 13,2016
Minithumbup
By:
Nov 13,2016
Featured Review
1 people found
this helpful
Completing on my first home tomorrow was made simple and easy through Carl and Lisa at Fraser St James. Having dealt with many other estate agents throughout this process, Carl and Lisa are by far the best. Not only were they extremely helpful and decisive, I constantly felt that I had their full support and understanding. Their confident, honest and professional approach meant that they delivered an exceptionally high level of customer service whilst helping me get on the property ladder. Not o...
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Comment on agent fees
Good
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Dec 08,2015
Minithumbup
By:
Dec 08,2015
Featured Review
0 people found
this helpful
I rung Carl King at Fraser st James as he had previously rented out a property for a friend of mine who was very happy with the service. Carl came over the next day took photos and wrote out a short description of how to advertise this property i made him aware of the tenant i was looking for and the rental required. within one week a tenant was found and moved in the 3rd week after all the checks were carried out full rental achieved and the service was excellent by Carl and Lisa very happy...
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Comment on agent fees
For What was done and all checks carried out and house inventory i was pleased with the fees what was charged as some of the other agents had bigger fees
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By: Carl King
Jan 05, 2016
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Thanks Vincent, it is a pleasure dealing with a professional landlord and investor as yourself.....
Dec 08,2015
Minithumbup
By:
Dec 08,2015
Featured Review
0 people found
this helpful
I sold my property in 2 weeks with Fraser St James. Carl valued my property and was a really nice chap. Once I sold Lisa handled my sale for me and kept me up to date and emailed/called me when I needed to be informed. I only paid £495 !!! to sell and another local agent wanted £3,500. I was a little worried at first as though the low fee would mean they just leave it once on market but they were pro active and professional and more personal than other agents. cant rave about these g...
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Comment on agent fees
Only paid ‚£495 !! FREE Energy certificate saved over ‚£3,500. great fees in my eyes.
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
Fantastic service, so very helpful. Fast, easy transition making it stress free and a pleasure. Would defiantly recommend to all. 5* from us....
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Comment on agent fees
Good
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
Fraser St James are very professional. Their service is really inclusive and they are very flexible. Despite I am a landlord who lives abroad and my property needed various work, Fraser St James has been able to manage the property and taking my instruction via e-mails....
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Comment on agent fees
Good
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Jul 11,2016
Minithumbup
By:
Jul 11,2016
0 people found
this helpful
Carl was the agent for the property we purchased and although he was not working on our behalf but on the behalf of the property we were purchasing I found him to be very responsive and helpful....
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Comment on agent fees
I can't comment on the fees as I don't know what they are, but I believe they are competitive.
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Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
From the outset of choosing the correct agent, Fraser St James were the ones who gave sound advice and responded when they said they would. Very knowledgable and also passionate probably because they are a smaller non High Street agent. Everything explained clearly and reasoning why if our view was different. Not living in the property was not a problem as they did the majority of the viewings. Cannot fault them at all....
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Comment on agent fees
By far the most reasonable fees of all the agents we had round to provide them with the opportunity to sell our house.
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Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Hugely helpful, pro active and excellent value for money. Goes over and above the level of service for a fraction of the cost of other agencies. Sold my house in under 2 weeks from first contact. Very happy...
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Comment on agent fees
Excellent value. The fees made the difference between me being me being able to afford to sell
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Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
this helpful
Carl King and Lisa Howard Kilner who run Fraser St James are a very professional reliable team who do everything to help and advise in the buying and selling process . They are never too busy to return calls ,emails and queries and are always very pleasant to talk too .They sold our house straight away ,with lots of viewers and potential buyers still interested and we recommend them to any potential clients in the future ....
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Comment on agent fees
Excellent
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Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
Lisa was a fantastic representative of your company. She kept me up to date with property availability and I feel really went that extra step to help find the right property for me . I would absolutely recommend Lisa due to her service.....
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Comment on agent fees
Seemed as reasonable as most
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Jun 10,2016
Minithumbup
By:
Jun 10,2016
0 people found
this helpful
Absolutely brilliant from the start. From day one we knew exactly where we were and if we needed anything at all Carl was able to help no matter what time it was. He always kept us updated and our only regret is that we didn't go to him in the first place. There was no hanging about and he was always chasing the relevant people on out behalf. We would highly recommend this estate agent to everybody. Keep up the good work :-)...
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Jun 02,2016
Minithumbup
By:
Jun 02,2016
0 people found
this helpful
Carl recently took over the management of my property and I was a bit nervous due to a recent poor experience with another letting agent. I need not have worried as Carl has took away any concerns, issues and handled them very swiftly. I had mentioned to Carl how I may look to sell the property and within 3 weeks he had an offer and the sale is going ahead. I would highly recommend Carl and his team and have already shared his details with other landlords. Thank you Carl for all you have done! L...
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Comment on agent fees
No fees charged for the sale and excellent management fees
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Jun 01,2016
Minithumbup
By:
Jun 01,2016
0 people found
this helpful
Amazing Service from a very professional Company. Carl valued my property on thursday afternoon it was live on thursday evening and sold on Saturday afternoon. Both Carl and Lisa are very friendly and offer you all the advice you need to make your experience as comfortable as can be. I would highly recommend Fraser St James to anyone. I cannot thank them enough....
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Comment on agent fees
The fees are amazing for the quality of service you receive.
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May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
Lisa and Carl were a pleasure to work with from the very first viewing. I rent my home from Fraser St.James and they made the whole process simple and easy, they were very accommodating and yet still professional. Stress free house move. Definitely recommend. Thank you!...
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May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
I can't thank Lisa enough for how efficient and quickly she has managed my maintainance issues. She's made getting things fixed such an easy experience and as a single mum I'm massively grateful to her for making things so stress free. Thankyou X...
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May 03,2016
Minithumbup
By:
May 03,2016
0 people found
this helpful
Lisa was very helpful in the process of obtaining my lease for the property. I met Lisa on the day of handing over the keys. She explained everything very clearly with a substantial welcome package. Thanks again for a very stress free transaction....
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Comment on agent fees
Average agent fees as far as I can see.
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Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
Both lisa and carl are Very helpful and informative with everything. when I had any questions they had the answers and everything was explained to me clearly and left no room for confusion ....
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Comment on agent fees
Good
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Apr 26,2016
Minithumbup
By:
Apr 26,2016
0 people found
this helpful
Excellent service. All staff were highly skilled and very experienced with property investment end of the market. They secured a sale at the price that I wanted within a month. I'd definitely use them again....
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Comment on agent fees
Competitive fees
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Apr 22,2016
Minithumbup
By:
Apr 22,2016
0 people found
this helpful
Carl and Lisa couldn't have been more helpful from the first contact, helping get moved and and ever since! They are friendly and always get any questions answered and problems sorted quickly and at my convenience...
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Comment on agent fees
Good
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Apr 22,2016
Minithumbup
By:
Apr 22,2016
0 people found
this helpful
I would recommend Frazer st James to every one but mainly Lisa and Carl this is our first house and they would always make sure we know what we're doing and are comfortable with it all I haven't got a single bad word to say And I will be passing your number on to any one I know who's moving home thanks very much...
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Comment on agent fees
Brilliant
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Apr 22,2016
Minithumbup
By:
Apr 22,2016
0 people found
this helpful
We dealt with Lisa who was incredibly helpful through the whole process. Very accommodating as we needed to move quickly....
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Comment on agent fees
Reasonable
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Apr 21,2016
Minithumbup
By:
Apr 21,2016
0 people found
this helpful
Both Carl and Lisa have been honest and open in all our dealings to date, excellent customer service and quick response times on any issues we have had. Very clear and concise communication and would highly recommend....
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Comment on agent fees
Fees I felt were fair given there are no charges for renewals
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Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
this helpful
I've dealt with Lisa Howard -kilner a couple of times now and I can only describe her as brilliant really . I had 2 issues and she dealt with them quickly like it was no problem at all. She is still in contact with me now, and she seems to make you feel like you know her , which is a very good quality in my eyes ....
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Comment on agent fees
Good
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Apr 19,2016
Minithumbup
By:
Apr 19,2016
0 people found
this helpful
I cannot recommend this firm enough. Professional in every way. Carl King will go over and above the call of duty to assist you in any way he can. One word brilliant...
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Comment on agent fees
Good
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Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Carl and lisa are both very professional and helped throughout the process to make it easy as possible and would recommend to anyone,...
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Comment on agent fees
Good
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Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
Carl and Lisa offer a very professional service. Our rental property was marketed online and tenants were soon being shown round. They found suitable tenants from many candidates and performed the relevant checks so that they could move in straight away. An inventory was provided within the price too. They provide an excellent and cost effective way to find quality tenants at much better rates than most estate agents charge. We will definitely be using them again for our next properties. Many th...
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Comment on agent fees
Fraser saint James' fee's are very reasonable especially when you consider the price includes the inventory.
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
Having just purchased a property through Fraser St James, I can say that I have been extremely impressed with their professionalism. Mr King has been courteous, thorough, and informative every step of the way. I will certainly use their services again....
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Comment on agent fees
I have been pleasantly surprised with the fees.
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Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
We have known Carl for a few years now and this is the second property he has sold for us. He is professional, hardworking, knows his trade, honest and above all a really nice guy. We are not planning on moving again but if we did we would certainly use them again. It has been a pleasure to have Fraser St James sell our property....
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Comment on agent fees
Very reasonable
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Mar 31,2016
Minithumbup
By:
Mar 31,2016
0 people found
this helpful
Excellent service from inception to completion. We were kept informed throughout the process with timely and accurate information. I would have no hesitation in highly recommending Fraser St James....
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Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
Was really happy with the service I received from the agency. Very friendly, supportive and helpful and there to answer any simple question I had. Also responded out of office hours which was a massive help!...
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Comment on agent fees
Usual price but felt for once they had actually earned their money!!!
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Fraser St James gave me the correct valuation, the photos taken by Carl were superb, the property was on the market within 24 hours. Great service and great value for money....
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Jan 25,2016
Minithumbup
By:
Jan 25,2016
0 people found
this helpful
As a 1st time seller i didnt know what to expect but my experience was outstanding.their no nonsense approach left me feeling confident.the communication was excellent and the valuation was spot on as i achieved the offer of the full asking price....
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By: Carl King
Jan 26, 2016
View all comments (1)
Thanks so much for your comments, We will make sure the sale of your property is smooth as possible for you and Lisa is on hand every step for you- Can I take this opportunity to thank you for your custom.....
Jan 20,2016
Minithumbup
By:
Jan 20,2016
1 people found
this helpful
I am an investor new to the property market and looking for safe place to invest and grow my capital with the best possible return. I am highly experienced in business but recognise that I simply do not know this market well. Carl and Lisa at Fraser St James have guided me with the utmost expertise, lending their invaluable expertise through every step of the way. From sourcing properties at incredible purchase prices, significantly under market value, through to fully managing my properties t...
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Areas covered
  • sk14
  • M1
  • sk13
  • M50
  • sk15
  • sk16
  • sk3
  • SK6
  • M34
  • M43
  • M18
  • M22

NALS UKALA TPOS NLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Job vacancies

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Agent Fees

Fraser St James charges a fee of £495 payable on completion of sale. This fee is no sale - no fee. We do not tie you in to a contract.
Last updated at 4:48 PM 30/11/2016 by Carl King

Complaints Procedure

All Complaints to made to the Branch Manager at the Head office in the first instance.
Last updated at 4:48 PM 30/11/2016 by Carl King

Awards won by Fraser St James

Individual Branch Awards

Hyde, SK14 4EH

Lisa Howard-Kilner Lisa Howard-Kilner
28 reviews

About Lisa Extensive sales and letting knowledge, customer focused, attaining letting qualifications. View full profile
Carl King Carl King
Director
27 reviews

About Carl - Over 14 years in Estate Agency - 7 years as Branch Manager in Northwest and Manchester Property Markets - National Award winning professional - Investment expert - NLA registered View full profile


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