Fraser & Co

3.96/5 rating 52 reviews
  • 75% recommend

  • 100% sales valuation accuracy
  • 100% sales fee satisfaction

  • 75% lettings valuation accuracy
    • |
  • 79% lettings fee satisfaction
We offer a different approach for marketing new and modern homes, prestigious houses and newly refurbished properties in Central London for purchase and letting.
Fraser & Co



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Properties
  
Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £450,000 £1,100,000
Lettings 75% 79% £650 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 3 24 8 2 0 6 0 1 2
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NLA

“Unprofessional, felt cheated...”

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May 08,2019
Minithumbup
By: 'Subhradip Sen'
May 08,2019
1 people found
this helpful
I am currently staying at a property managed by Fraser & co and I must say the way they manage their property is absolutely pathetic. The balcony door of the property didn't used to open Before I had rented it. I was told by the property ...
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Jul 01, 2019
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AVOID THIS AGENT! Very unreliable during our first process of negotiating on a flat, something which should’ve been done over 24hours, has not stretched and it’s been a week! You have to keep chasing these people for answers! ...

“Very friendly and professional service...”

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Oct 31,2018
Minithumbup
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By: 'APS'
Oct 31,2018
0 people found
this helpful
David is a very reliable and friendly agent who we can't recommend highly enough! He was very responsive and always one time....
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n.a.
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“Excellent service, pleasure to interact with...”

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Apr 09,2018
Minithumbup
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By: 'Hannah'
Apr 09,2018
0 people found
this helpful
Daniel was a pleasure to interact with from start to finish. He gave us good advice when making an offer and was very reaponsive to our queries....
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Comment on agent fees
£75 fee for renewal is excessive and we weren’t advised until we went to pay the deposit of an extra £40 fee for a guarantor.
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“Polite staff, and good at sales, but as managing agent ......”

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Dec 19,2017
Minithumbdown
By: 'landlordSP'
Dec 19,2017
1 people found
this helpful
Polite staff, and good at sales, but as managing agent less satisfactory. i have had to chase up documents and bills have gone missing...always at landlord expense....
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Comment on agent fees
ok for this part of london
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“Daniel was always prompt and diligent in all matters related ......”

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Oct 09,2017
Minithumbup
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By: 'Alvaro'
Oct 09,2017
0 people found
this helpful
Daniel was always prompt and diligent in all matters related to my new letting in central London. He offered great help and advice and was constantly available in the (always stressful) period of moving out from my old apartment. He is also much appreciated and ...
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“Has let for us 2 properties after the previous agent failed ......”

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Aug 31,2017
Minithumbup
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By: 'John Lee'
Aug 31,2017
0 people found
this helpful
Has let for us 2 properties after the previous agent failed to do so and all went seamlessly. We were very pleased....
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“Very professionally prepared, providing essential and accurate information about viewed ......”

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Aug 22,2017
Minithumbup
By: 'Alfredo'
Aug 22,2017
0 people found
this helpful
Very professionally prepared, providing essential and accurate information about viewed property. Prompt response to emails and text message queries. Ensured that everything went superbly smooth from the offer submission to the contract signing. Highly recommended....
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“Daisy was amazing - prompt, efficient and wise. The whole ......”

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Aug 21,2017
Minithumbup
By: 'Rigvi'
Aug 21,2017
0 people found
this helpful
Daisy was amazing - prompt, efficient and wise. The whole process was effortless. I would recommend Daisy to anyone: she is brilliant....
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Comment on agent fees
Very good
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“Top marks! Daniel was brilliant - responded to all our ......”

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Jun 24,2017
Minithumbup
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By: 'Nick'
Jun 24,2017
0 people found
this helpful
Top marks! Daniel was brilliant - responded to all our complex demands, worked out of hours and got everything done smoothly and professionally....
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“We cannot be happier with our choice. My boyfriend and ......”

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Jun 08,2017
Minithumbup
By: 'Linda&Marco'
Jun 08,2017
0 people found
this helpful
We cannot be happier with our choice. My boyfriend and I have found the perfect flat to rent and Daisy has been very professional from the beginning. She helped us dealing with our landlord and all our requests has been accepted without any problem. Will ...
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Comment on agent fees
Very convenient probably on of the cheapest in London!
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“Even though we did not rent the place in the ......”

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May 25,2017
Minithumbup
By: 'Tanja'
May 25,2017
0 people found
this helpful
Even though we did not rent the place in the end, we would like to say a big thank you to Daisy for having been so helpful, very competent and kind. Her communication skills are excellent and she really works hard to help find solutions ...
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“Daisy was very flexible with viewings and helped me to ......”

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May 22,2017
Minithumbup
By: 'Charles'
May 22,2017
0 people found
this helpful
Daisy was very flexible with viewings and helped me to quickly find a place I really liked. Getting the paperwork and formalities done was quick and smooth thanks to her assistance. Very happy with the whole process and would definitely recommend Daisy and the Fraser & ...
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Comment on agent fees
Fees high (£200+ pp) but in line with what's usually charged in London
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“I am a new tenant for a property in N1 ......”

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May 15,2017
Minithumbup
By: 'Ath. M.'
May 15,2017
0 people found
this helpful
I am a new tenant for a property in N1 through Fraser & Co, where I was in contact with Daisy. Daisy has been very attentive, knowledgeable and engaged. I felt at ease talking, and her professionalism helped me secure this great property in no time. ...
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“We have just rented a flat on N1 through Fraser & ......”

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May 15,2017
Minithumbup
By: 'V&A'
May 15,2017
0 people found
this helpful
We have just rented a flat on N1 through Fraser & Co with the help of Daisy. Since the day she showed us the property Daisy has been very helpful, assisting us with all our questions. The communication has been excellent and she has been very ...
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“To me as a landlord looking for a tenant, Gemma ......”

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May 13,2017
Minithumbup
By: 'Vincent'
May 13,2017
0 people found
this helpful
To me as a landlord looking for a tenant, Gemma has been an excllent lettings agent. She is helpful and responsive. This is important as I live thousands of miles away. She dealt with the tenant searching arrangements very efficiently. She gave very useful advice ...
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Comment on agent fees
I am unable to comment as I have no knowledge on how other agents charge.
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“I found Daisy to be extremely helpful and professional. Her ......”

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May 11,2017
Minithumbup
By: 'Joshua'
May 11,2017
0 people found
this helpful
I found Daisy to be extremely helpful and professional. Her efficiency made the process of signing our new lease very swift and easy. Daisy covered all bases and was extremely thorough....
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Comment on agent fees
Standard.
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“I found Daisy very helpful and friendly. Whenever i had ......”

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May 11,2017
Minithumbup
By: 'Don'
May 11,2017
0 people found
this helpful
I found Daisy very helpful and friendly. Whenever i had a problem or request they would get back to me within 24 hours and do their best to resolve the problem....
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Comment on agent fees
I think the fee is acceptable but can be lower.
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“Daisy always works vey hard for us in securing tenancy's. ......”

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May 09,2017
Minithumbdown
By: 'Joe'
May 09,2017
0 people found
this helpful
Daisy always works vey hard for us in securing tenancy's. She is a pleasure to deal with, and we would have no hesitations in recommending her to anyone. So, thank you Daisy for all your help over the past few months and we look forward ...
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“Gemma was great and finding me a property, she was ......”

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May 09,2017
Minithumbup
By: 'Tina'
May 09,2017
0 people found
this helpful
Gemma was great and finding me a property, she was very personable and understood my needs, she showed me the perfect flat and had the offer agreed the same day, I moved in a week later and love the property!...
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By: Johnny Lee
May 09, 2017
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Gemma was fast and efficient; she got me a tenant within a week after I had signed the instruction form. I am extremely happy with her. ...

“Gemma Hyland was cheerful, helpful and responsive. Very good job ......”

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May 09,2017
Minithumbup
By: 'Theo'
May 09,2017
0 people found
this helpful
Gemma Hyland was cheerful, helpful and responsive. Very good job in talking us through the process and keeping us informed, Most importantly she was responsive and knew what she was talking about....
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Comment on agent fees
A bit high but what can you do, hopefully they are soon abolished under the new budget,
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“Daisy was a pleasure to deal with, always answered our ......”

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May 09,2017
Minithumbup
By: 'James'
May 09,2017
0 people found
this helpful
Daisy was a pleasure to deal with, always answered our questions in a timely manner and helped us secure our current property. Would highly recommend Daisy in the future....
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“Daisy worked flat out to find a tenant in the ......”

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May 05,2017
Minithumbup
By: 'Chip'
May 05,2017
0 people found
this helpful
Daisy worked flat out to find a tenant in the allotted time. She answered emails quickly and thoroughly even at 10.30pm which particularly impressed me! We have rented out 2 properties through Fraser and Co and I would highly recommend them particularly Daisy ....
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Comment on agent fees
Ok
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“Daisy did a brilliant job from the beginning to the ......”

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May 04,2017
Minithumbup
By: 'Phil'
May 04,2017
0 people found
this helpful
Daisy did a brilliant job from the beginning to the end. Compared to prior moves Daisy significantly reduced the hassle and acted as a fair / reasonable mediator between us and the landlord. I can highly recommend Daisy as an agent....
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Comment on agent fees
Reasonable
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“Great Agent - everything worked smoothly, from handing in the ......”

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May 03,2017
Minithumbup
By: 'V H'
May 03,2017
0 people found
this helpful
Great Agent - everything worked smoothly, from handing in the offer up to checkin. V responsive and helpful on questions, understanding our needs and what we were looking for....
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“Daisy was by far the best real estate agent we ......”

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May 02,2017
Minithumbup
By: 'Rachel'
May 02,2017
0 people found
this helpful
Daisy was by far the best real estate agent we dealt with during our property search. She was always quick to respond, and keen to proactively help. Everything was entirely smooth and we couldn't be happier....
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“We had a great experience with Fraser. Our agent, Daisy ......”

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Apr 24,2017
Minithumbup
By: 'Greg Szymecki'
Apr 24,2017
0 people found
this helpful
We had a great experience with Fraser. Our agent, Daisy Dixon was very professional, responsive and helpful during the whole process, we could only recommend her. Always pleasant, listening to you and trying to help you as much as possible. The customer service element was ...
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“Daniel recently assisted us during our search for a short ......”

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Feb 24,2017
Minithumbup
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By: 'HS'
Feb 24,2017
0 people found
this helpful
Daniel recently assisted us during our search for a short term let. He was very attentive and responsive throughout. Our timescale was very tight, final viewing to occupation took just 6 working days....
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Comment on agent fees
Competitive
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“Daniel took on the negotiations for my flat let and ......”

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Oct 17,2016
Minithumbup
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By: 'GS'
Oct 17,2016
0 people found
this helpful
Daniel took on the negotiations for my flat let and did a great job of it. He was flexible, understood my requirements and was extremely responsive (even over weekends and holidays, which was very much appreciated). The whole experience was one of complete professionalism....
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“Completely frustrated with the attitude of the letting agent, the ......”

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Sep 17,2016
Minithumbdown
By: 'Vanita'
Sep 17,2016
1 people found
this helpful
Completely frustrated with the attitude of the letting agent, the day I move to the property I had issues as the lift won't work and despite repeated calls and emails there was no response. I was left to deal with the situation all by myself....
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Comment on agent fees
What's the fees for if you can't be providing
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“I bought a flat through them and Hayley was the ......”

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Sep 02,2016
Minithumbup
By: 'Cori'
Sep 02,2016
0 people found
this helpful
I bought a flat through them and Hayley was the agent. I can only recommend her. Very responsive and friendly. She helped chasing when needed and always answered all my questions, no matter how stupid they were. She's done an outstanding job and made me ...
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Comment on agent fees
No fee for the buyer, but there was a refundable holding deposit which only concerns the buyer. Basically if the buyer withdraws they loose 2k. This does not apply to the seller, they can withdraw with no charge. Which is not a fair concept. Also according to the write up the deposit will be refunded after exchange, but it's upon completion in reality. Anyway I got it back in the end which is all that mattered to me really.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:36 PM 07/06/2017 by Laura Dawson

Awards won by Fraser & Co

Individual Branch Awards

London, W2

Firm rankings


Overall

Estate agents

Letting agents

View All 4 Branches


Fraser & Co - Chiswick London, London, W4
Chiswick London
571 Chiswick High Road, London W4 3AY
(5)
Fraser & Co - Marylebone London, London, NW1
Marylebone London
189 Baker Street, London NW1 6UY
(23)
Fraser & Co - Paddington, London, W2
Paddington
Unit 12 West End Quay, 1 South Wharf Road, London W2 1JB
(3)
show all branches (4)
Fraser & Co - Tower Hamlets, London, EC1V
Tower Hamlets
161 City Road, London EC1V 1NR
(17)


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