Fraser & Co

44 reviews 3.9 /5 rating
  • 81% valuation accuracy
  • 72% recommend
  • 82% fee satisfaction
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    Victoria Pendlebury
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    rumina akter
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    Tom Moore
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    Daniel Green
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    Hayley Stanbourough
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    Daisy Dixon
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    Daisy Dixon
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    Gemma Hyland
We offer a different approach for marketing new and modern homes, prestigious houses and newly refurbished properties in Central London for purchase and letting.
 
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Jun 24,2017
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Daniel Green
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Jun 24,2017
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Top marks! Daniel was brilliant - responded to all our complex demands, worked out of hours and got everything done smoothly and professionally....
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Jun 08,2017
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Daisy Dixon
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Jun 08,2017
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We cannot be happier with our choice. My boyfriend and I have found the perfect flat to rent and Daisy has been very professional from the beginning. She helped us dealing with our landlord and all our requests has been accepted without any problem. Will definitely recommend her if you're looking for an agent with a friendly smile....
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Very convenient probably on of the cheapest in London!
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May 25,2017
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Daisy Dixon
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May 25,2017
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Even though we did not rent the place in the end, we would like to say a big thank you to Daisy for having been so helpful, very competent and kind. Her communication skills are excellent and she really works hard to help find solutions that make things work. Next time we're looking for a place, we'll contact her right at the beginning!...
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May 22,2017
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Daisy Dixon
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May 22,2017
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Daisy was very flexible with viewings and helped me to quickly find a place I really liked. Getting the paperwork and formalities done was quick and smooth thanks to her assistance. Very happy with the whole process and would definitely recommend Daisy and the Fraser & Co. agency...
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Comment on agent fees
Fees high (£200+ pp) but in line with what's usually charged in London
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May 15,2017
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Daisy Dixon
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May 15,2017
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I am a new tenant for a property in N1 through Fraser & Co, where I was in contact with Daisy. Daisy has been very attentive, knowledgeable and engaged. I felt at ease talking, and her professionalism helped me secure this great property in no time. A smooth and professional experience....
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May 15,2017
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Daisy Dixon
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May 15,2017
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We have just rented a flat on N1 through Fraser & Co with the help of Daisy. Since the day she showed us the property Daisy has been very helpful, assisting us with all our questions. The communication has been excellent and she has been very attentive and professional. It's been a smooth process and we feel confident that she will be there to help us during our tenancy if we need it. Thank you!...
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May 13,2017
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Gemma Hyland
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May 13,2017
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To me as a landlord looking for a tenant, Gemma has been an excllent lettings agent. She is helpful and responsive. This is important as I live thousands of miles away. She dealt with the tenant searching arrangements very efficiently. She gave very useful advice on the rental market situation, and closed the deal for me in a short period of time. I am very happy with her services....
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I am unable to comment as I have no knowledge on how other agents charge.
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May 11,2017
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Daisy Dixon
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May 11,2017
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I found Daisy to be extremely helpful and professional. Her efficiency made the process of signing our new lease very swift and easy. Daisy covered all bases and was extremely thorough....
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Comment on agent fees
Standard.
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May 11,2017
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Daisy Dixon
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May 11,2017
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I found Daisy very helpful and friendly. Whenever i had a problem or request they would get back to me within 24 hours and do their best to resolve the problem....
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I think the fee is acceptable but can be lower.
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May 09,2017
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Daisy Dixon
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May 09,2017
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Daisy always works vey hard for us in securing tenancy's. She is a pleasure to deal with, and we would have no hesitations in recommending her to anyone. So, thank you Daisy for all your help over the past few months and we look forward to working with you in the future!...
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May 09,2017
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Gemma Hyland
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May 09,2017
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Gemma was great and finding me a property, she was very personable and understood my needs, she showed me the perfect flat and had the offer agreed the same day, I moved in a week later and love the property!...
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By: Johnny Lee
May 09, 2017
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Gemma was fast and efficient; she got me a tenant within a week after I had signed the instruction form. I am extremely happy with her. ...
May 09,2017
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Gemma Hyland
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May 09,2017
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Gemma Hyland was cheerful, helpful and responsive. Very good job in talking us through the process and keeping us informed, Most importantly she was responsive and knew what she was talking about....
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Comment on agent fees
A bit high but what can you do, hopefully they are soon abolished under the new budget,
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May 09,2017
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Daisy Dixon
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May 09,2017
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Daisy was a pleasure to deal with, always answered our questions in a timely manner and helped us secure our current property. Would highly recommend Daisy in the future....
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May 05,2017
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Daisy Dixon
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May 05,2017
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Daisy worked flat out to find a tenant in the allotted time. She answered emails quickly and thoroughly even at 10.30pm which particularly impressed me! We have rented out 2 properties through Fraser and Co and I would highly recommend them particularly Daisy ....
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Comment on agent fees
Ok
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May 04,2017
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Daisy Dixon
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May 04,2017
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Daisy did a brilliant job from the beginning to the end. Compared to prior moves Daisy significantly reduced the hassle and acted as a fair / reasonable mediator between us and the landlord. I can highly recommend Daisy as an agent....
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Comment on agent fees
Reasonable
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May 03,2017
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Daisy Dixon
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May 03,2017
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Great Agent - everything worked smoothly, from handing in the offer up to checkin. V responsive and helpful on questions, understanding our needs and what we were looking for....
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May 02,2017
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Daisy Dixon
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May 02,2017
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Daisy was by far the best real estate agent we dealt with during our property search. She was always quick to respond, and keen to proactively help. Everything was entirely smooth and we couldn't be happier....
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Apr 24,2017
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Daisy Dixon
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Apr 24,2017
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We had a great experience with Fraser. Our agent, Daisy Dixon was very professional, responsive and helpful during the whole process, we could only recommend her. Always pleasant, listening to you and trying to help you as much as possible. The customer service element was certainly the best that I've had from any estate agent - a rarity. As a bonus, the fees were also much less than the other agents we used. I wouldn't hesitate to use Daisy & the team from Fraser again. Very happy customers...
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Feb 24,2017
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Daniel Green
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Feb 24,2017
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Daniel recently assisted us during our search for a short term let. He was very attentive and responsive throughout. Our timescale was very tight, final viewing to occupation took just 6 working days....
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Comment on agent fees
Competitive
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Oct 17,2016
Minithumbup
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Daniel Green
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Oct 17,2016
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Daniel took on the negotiations for my flat let and did a great job of it. He was flexible, understood my requirements and was extremely responsive (even over weekends and holidays, which was very much appreciated). The whole experience was one of complete professionalism....
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Sep 17,2016
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Sep 17,2016
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Completely frustrated with the attitude of the letting agent, the day I move to the property I had issues as the lift won't work and despite repeated calls and emails there was no response. I was left to deal with the situation all by myself....
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Comment on agent fees
What's the fees for if you can't be providing
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Sep 02,2016
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Hayley Stanbourough
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Sep 02,2016
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I bought a flat through them and Hayley was the agent. I can only recommend her. Very responsive and friendly. She helped chasing when needed and always answered all my questions, no matter how stupid they were. She's done an outstanding job and made me feel very comfortable with my first buy....
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Comment on agent fees
No fee for the buyer, but there was a refundable holding deposit which only concerns the buyer. Basically if the buyer withdraws they loose 2k. This does not apply to the seller, they can withdraw with no charge. Which is not a fair concept. Also according to the write up the deposit will be refunded after exchange, but it's upon completion in reality. Anyway I got it back in the end which is all that mattered to me really.
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Jul 16,2016
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Daniel Green
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Jul 16,2016
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I was thoroughly pleased with Daniel's prompt and patient services regarding the letting of my flat in Camden. In addition, he displayed excellent negotiating skills in achieving the rent amount that I sought. I would recommend him....
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Jun 02,2016
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Daniel Green
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Jun 02,2016
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Very good service provided overall. The branch was very responsive and helpful whenever assistance was required (e.g. fixing loose racks, fixing s¯Â»Â¿ealing in bathroom). Daniel was always available to help and provided professional service throughout the tenancy....
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Mar 10,2016
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Daniel Green
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Mar 10,2016
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I highly recommend you use Fraser and ask for Daniel by name as he is the best agent in London! He is the sole reason that we were able to move into the flat we wanted, and several times he went out of his way to make us feel welcome. I won't be using anyone else from now on....
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May 27,2015
Minithumbup
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Tom Moore
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May 27,2015
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Good negotiation skill on the property sold, accurately provide market evaluation on property valuation, and proper handling of administrative matters....
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May 27,2015
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Tom Moore
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May 27,2015
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We are very pleased with our agent, Tom Moore, for his excellent services rendered to foreign clients. He assisted us to conclude the sales at our expected price within a short time frame. He called and emailed us frequently to update us on the market information. We strongly recommend him to owners who are considering to sell their flats....
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May 25,2015
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Tom Moore
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May 25,2015
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Tom was very prompt and organized and super accommodating in setting up viewings on short notice. He made the whole process very smooth from start to finish. We dealt with a lot of estate agents in trying to find the perfect property and Tom's succinct and efficient communication stood out. He was very professional yet friendly and always on time. A great experience all around!...
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May 13,2015
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Tom Moore
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May 13,2015
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Tom is very professional and excellent service, he updated progress with me frequently, answered all my questions, I'm very happy with this purchasing process....
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May 12,2015
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Tom Moore
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May 12,2015
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Tom Moore knew the area well, and offered to show me other properties within the same area although my focus was the one property due to time constraints. He kept me well informed along the purchasing process and helped ensure the purchase was expedient as possible. He has also kept in touch since updating me of future investments which is appreciated....
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NAEA ARLA NLA


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4 2 19 8 2 0 6 0 1 2
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Agent Fees

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Last updated at 3:36 PM 07/06/2017 by Laura Dawson

Complaints Procedure

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Last updated at 3:36 PM 07/06/2017 by Laura Dawson

Awards won by Fraser & Co

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London, NW1 6UY

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View All 5 Branches


Fraser & Co - Chiswick London, London, W4
Chiswick London
571 Chiswick High Road, London W4 3AY
(4)
Fraser & Co - Marylebone London, London, NW1
Marylebone London
189 Baker Street, London NW1 6UY
(18)
Fraser & Co - St Johns Wood, London, NW8
Office 1
118 Boundary Road, London NW8 0RH
(1)
show all branches (5)
Fraser & Co - Paddington, London, W2
Office 3
11A Westcliffe Apartments1 South Wharf Road, London W2 1JB
(2)
Fraser & Co - Tower Hamlets, London, W2
Tower Hamlets
161 City Road, London W2 1JB
(16)

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