We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polit
Read full description...We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Franklyn James

www.franklynjames.co.uk

Properties for Sale
Properties to Rent

“ all sorted in 2 months... ”

May 21,2018
Minithumbup
By: 'g'
May 21,2018
0 people found
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The process was pretty smooth, everything was much simpler than I expected. Pretty happy wit the service and the level of support during the process....
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“ Excellent and Trust Worthy Service... ”

May 19,2018
Minithumbup
By: 'Chandan Sehgal - Migrated from India'
May 19,2018
0 people found
this helpful
Nicholas has been an outstanding agent from start to finish. As this is my first time renting in the UK, Nicholas helped me thoroughly understand the letting process and managed to answer and explain every query that i had. Although the turn around from offering ...
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“ Professional and responsive... ”

May 12,2018
Minithumbup
By: 'Mark'
May 12,2018
0 people found
this helpful
David was a pleasure to deal with. He was open and honest throughout the purchase process and managed expectations well. I'd be happy to sell with him when the time comes to move on....
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N/A
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“ Very satisfied... ”

May 07,2018
Minithumbup
By: 'Marcello'
May 07,2018
0 people found
this helpful
He was always available, kind and professional! I will suggest the agent, Nicholas he did a great job for us!...
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He was always available, kind and professional! I will suggest the agency and the agent Nicholas!
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“ Great service... ”

May 07,2018
Minithumbup
By: 'Pam & Jason'
May 07,2018
0 people found
this helpful
Great service for very friendly staff throughout the initial process. Lee was very helpful in negotiating between the landlord and us (tenant) and offered good advice. Was very responsive throughout the agreement process. After sign-on, Hilary was our property manager who has been very helpful ...
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Comment on agent fees
Fair and reasonable fees
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“ Excellent!... ”

May 05,2018
Minithumbup
By: 'Emily'
May 05,2018
0 people found
this helpful
It has been a complete pleasure renting our property from Franklyn James and Dovile. Dovile is always quick to reply to any queries we have and is extremely helpful. She is very open and honest so provides all the information you need to know about ...
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Good
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“ Super good... ”

May 04,2018
Minithumbup
By: 'AS'
May 04,2018
0 people found
this helpful
Stephanie helped me to buy my first property in London. She is always available to take my call and its good that she can speak Chinese and put me in touch with Chinese speaking solicitor....
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“ Very committed and professional... ”

May 03,2018
Minithumbup
By: 'Tiago'
May 03,2018
0 people found
this helpful
Stephanie was always very professional and committed. Always available to help and kept me update throughout the entire process. I highly recommend her....
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“ Mark Young Review... ”

Apr 30,2018
Minithumbup
By: 'Josh'
Apr 30,2018
0 people found
this helpful
Mark did a great job of arranging our viewing, showing us the property and answering all of our follow-up questions. Mark was very quick to respond to email, which was greatly appreciated....
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“ Mark Young Review... ”

Apr 30,2018
Minithumbup
By: 'Josh'
Apr 30,2018
0 people found
this helpful
Mark did a great job of arranging our viewing, showing us the property and answering all of our follow-up questions. Mark was very quick to respond to email, which was greatly appreciated....
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“ Great service provided... ”

Apr 27,2018
Minithumbup
By: 'Lauren'
Apr 27,2018
0 people found
this helpful
Nicholas has been effective and very helpful in helping me and my friend find an apartment. So far everything is going great!...
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Comment on agent fees
Good
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“ Nicholas - Great Estate Agent !... ”

Apr 27,2018
Minithumbdown
By: 'Dom'
Apr 27,2018
2 people found
this helpful
Efficient, reasonable, friendly and professional- couldn't ask for more!!! Nicholas went above and beyond to assist. Highly recommend :) Nicholas has been excellent in dealing with email queries - very responsive, diligent and was extremely helpful checking the progress of the property letting process/ stage 5 ...
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“ Very good.... ”

Apr 23,2018
Minithumbup
By: 'Nidhi'
Apr 23,2018
1 people found
this helpful
Antony helped in searching an apartment in Isle of dogs. His attitude is good and gives prompt response, very decent, very dedicated to work and always on time....
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“ Dovile "One-of-a-kind"... ”

Apr 15,2018
Minithumbup
By: 'George/Eleni'
Apr 15,2018
0 people found
this helpful
In one word "Perfection". Dovile's services were second to none. From day one she was happy to help with any query of ours. She was literally always there throughout the whole renting process. Not only did she contributed for the whole process ...
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Good
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“ Dovile was AMAZING!... ”

Apr 13,2018
Minithumbup
By: 'Mike'
Apr 13,2018
1 people found
this helpful
We previously had our property with another agent for some time, and failed to find the right tennants. We moved to Franklyn James and Dovile immediately had viewings happening, she gave us great (timely) feedback and within a couple of weeks we had tenants moving ...
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“ Amazing services provided!... ”

Apr 13,2018
Minithumbup
By: 'KS'
Apr 13,2018
0 people found
this helpful
On the night of the viewing i was unable to locate the property due to my GPS playing up. However Nicholas located me, arranged a meeting point and drove me to the apartment! Nicholas was friendly and professional. Certainly recommend to others....
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Na
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“ Very professional through out... ”

Apr 12,2018
Minithumbup
By: 'Z.Y.'
Apr 12,2018
0 people found
this helpful
Stephanie provided a professional service through out the whole process. She kept updated with everything that was going on. Will reconmend to others....
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Good
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“ Friendly, honest and helpful throughout... ”

Apr 10,2018
Minithumbup
By: 'Jack A'Bear'
Apr 10,2018
0 people found
this helpful
After providing Mark a brief criteria over the phone he scheduled viewings for that afternoon and even stayed late for me to attend after finishing work. Mark had listened attentively and clearly knew his market as all properties I viewed had potential and I made ...
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“ She was very good... ”

Apr 10,2018
Minithumbup
By: 'Grace'
Apr 10,2018
0 people found
this helpful
Stephanie was very helpful and she was constantly keeping us informed about the sale of our building. She's reliable, punctual, professional and eager to assist....
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Comment on agent fees
Reasonable
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“ Good... ”

Apr 09,2018
Minithumbup
By: 'AT'
Apr 09,2018
0 people found
this helpful
Stephanie was always available to assist us and answer our queries, she was very helpful and professional.The downside, Stephanie and Anthony put pressure on us and on our solicitor when the seller and onward chain were rushed to get answers for queries which had ...
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“ A very positive experience... ”

Apr 09,2018
Minithumbup
By: 'AM'
Apr 09,2018
1 people found
this helpful
Antony was friendly, helpful and efficient. I couldn't fault the service we received and would happily recommend him to other prospective tenants....
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“ Great experience on property letting... ”

Apr 07,2018
Minithumbup
By: 'Wen'
Apr 07,2018
1 people found
this helpful
Antony is very kind and friendly to solve the issues we faced during the property renting. With his help, we rented a satisfactory flat and everything goes well. Thanks to Antony....
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Good
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“ Great Communication... ”

Apr 06,2018
Minithumbup
By: 'Lily'
Apr 06,2018
0 people found
this helpful
Dovile has been very helpful and happy to answer any questions. The service I received is professional and efficient. Highly recommend!...
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“ Nicholas was great to work with. At last minute he arranged 7 viewings for us... ”

Apr 06,2018
Minithumbup
By: 'Vas'
Apr 06,2018
0 people found
this helpful
Great to work with. Very responsive. Knows a lot about the area. At last minute arrange 7 viewings for us to see. Definitely recommend as a agent....
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“ Really nice chap. Found us the house we'd been searching for straight away... ”

Mar 21,2018
Minithumbup
By: 'Jack Payne'
Mar 21,2018
0 people found
this helpful
Mark was the first agent we saw. We described our rough tick-list of what we wanted, where how much we wanted to pay etc. As it transpired, the perfect house came onto the market in that evening and Mark knew it would be right for ...
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Comment on agent fees
Transparent on the fees from the start. Total cost was as expected for a house move
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Mar 09,2018
Minithumbup
By: 'Natasha'
Mar 09,2018
0 people found
this helpful
Nicholas wasincredibly helpful,efficient and easy to work with. I would definitely ask for his help in the future and mention him to others....
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Comment on agent fees
Consider there were three of us, they’re reasonable.
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Mar 05,2018
Minithumbup
By: 'Jake'
Mar 05,2018
0 people found
this helpful
Kylie and I cannot thank you enough for the level of service, help and support you have given us over the last 6 months. I really can't begin to say how much we appreciate yours and Antony's help. It was so nice to have ...
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Comment on agent fees
The fees were incredibly competitive and for the service and man hours we received, it would have been a bargain at twice the price.
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Feb 26,2018
Minithumbup
By: 'Limehouse'
Feb 26,2018
0 people found
this helpful
David has provided great support throughout the whole process of selling our flat from the outset with his understanding of the local area and market conditions through to coordination with all parties at each stage and keeping us fully informed. I would certainly recommend David ...
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Comment on agent fees
Competitive
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Feb 07,2018
Minithumbup
By: 'Captain.Dashenka'
Feb 07,2018
1 people found
this helpful
Nicholas has been very professional and friendly. A big thank you for him for answering all my inquiries promptly and even - after a few last minute changes - sacrificing his Sunday morning and driving over to give me the keys to my new flat. ...
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Jan 31,2018
Minithumbup
By: 'Thoroughly recommended'
Jan 31,2018
0 people found
this helpful
My experience selling a rental property via Franklyn James was excellent. David was easily contactable, responsive and did a great job arranging the sale while a tenancy was still underway, suggesting a mechanism with which to convince the tenant to vacate early, whilst coordinating with ...
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Comment on agent fees
Given the additional work entailed in coordinating the sale with an ongoing tenancy, I think the fees were very competitive.
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ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
55 3 120 12 100 1 104 2 17 4

Agent Fees

No fees set.
Last updated at 11:36 AM 27/10/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:37 AM 27/10/2015 by allAgents

Blackheath
4-6 Blackheath Hill, London SE10 8DE
(47)
Docklands
60 Westferry Road, London E14 8JE
(150)
Limehouse
29 Narrow Street, London E14 8DP
(163)


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