• Staff picture
    Gary
  • Staff picture
    Lee
  • Staff picture
    Antony
  • Staff picture
    David
  • Staff picture
    Jamie
  • Staff picture
    Joanna
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    Mark
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    Sandy
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    Nicholas
  • Staff picture
    Dovile
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    Hilary
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    Emily
We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polit
Read full description...We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Franklyn James

www.franklynjames.co.uk

Properties for Sale
Properties to Rent

“Best service...”

Jun 03,2019
Minithumbup
By: 'Vishakha'
Jun 03,2019
0 people found
this helpful
Best service I have ever had from an estate agent. George was approachable, super helpful , friendly and extremely professional. He showed me a variety of properties at different price and areas, which made my move very smooth....
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Comment on agent fees
Good
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“Understanding and reliable service....”

Mar 08,2019
Minithumbup
Jamie
Mark
By: 'NA'
Mar 08,2019
0 people found
this helpful
Jamie and Mark are very helpful and understanding. They provide us enough advance notice to manage the viewings. I have confidence that they will sell the property on my behalf....
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Comment on agent fees
Very good fees at a rate that is manageable for the seller
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“The best Agent ever...”

Feb 21,2019
Minithumbup
By: 'Andreea Aanei'
Feb 21,2019
0 people found
this helpful
George is the best agent ever. Thank you so much for your help and all you done for us! I really hope you will success with everthing you wish!...
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Comment on agent fees
Good
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“No response...”

Feb 06,2019
Minithumbup
By: 'A B'
Feb 06,2019
0 people found
this helpful
I have been chasing Gary and Nicholas for a status of a refund due to me during my tenancy for a property managed by them. After one response that they will look into it, they have stopped responding. Can someone from the management team please ...
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“Amazing throughout...”

Dec 29,2018
Minithumbup
David
By: 'Amy Vine'
Dec 29,2018
0 people found
this helpful
This was a complex conveyancing due to it being shared ownership, Solicitors that needed chasing frequently and right-to-manage adding complexity but David went above and beyond at every stage in order to help wherever he could. I work with sales staff and the last thing ...
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Comment on agent fees
Not applicable as i was the buyer
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“Kind and efficient service...”

Dec 27,2018
Minithumbup
Emily
By: 'Kc'
Dec 27,2018
0 people found
this helpful
Emily has been super helpful and kind with helping us with our property especially over the Christmas season. Never had any problems with FJ. Excellent service...
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“Pleasant experience to work with Jamie...”

Dec 16,2018
Minithumbup
Jamie
By: 'Aiming'
Dec 16,2018
0 people found
this helpful
It was a great and pleasant experience to work with Jamie throughout the sales. He is very committed, efficient and professional. From the very first day of the sales, he's been always available for help and collabertatively served as bridge between the two-way stakeholders. His ...
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Comment on agent fees
Good
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“Worry free service...”

Dec 12,2018
Minithumbup
Gary
Dovile
By: 'AlexandraS'
Dec 12,2018
0 people found
this helpful
I've recently moved from a truly terrible managing agent and Gary and the team at Franklyn James have been a breath of fresh air; instead of my having to constantly chase to ensure everything is running smoothly, Gary regularly takes the initiative to remind me ...
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Comment on agent fees
Not much more than the "market disrupters" that are currently marketing heavily, and the service is in a different league.
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“Good professionals...”

Dec 11,2018
Minithumbup
Gary
By: 'P P'
Dec 11,2018
0 people found
this helpful
I have used Franklyn James to let and manage a property for me for close to 4 years now. I have found them to be prompt and responsive and with a good commercial sense and I have come to depend on their judgement and experience. I ...
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Comment on agent fees
Reasonable
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“Recommendable team...”

Dec 11,2018
Minithumbup
Antony
Hilary
By: 'Sasa'
Dec 11,2018
1 people found
this helpful
The whole team for Franklyn James have been amazing. I had no complications going to viewings and later in renting the flat. Every time something is broken or needs fixing, the matter is solved within a week or less. Very satisfied....
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Comment on agent fees
Good
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“Personalised and Professional...”

Dec 11,2018
Minithumbup
Gary
By: 'James'
Dec 11,2018
0 people found
this helpful
I have had an excellent and consistent service from Gary and Franklyn James over a number of years. The longevity of the relationship is in itself testament to the quality of service. Gary has always delivered a personalised, professional and responsive service and in particular ...
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“Great all round service...”

Dec 08,2018
Minithumbup
Gary
By: 'Alex'
Dec 08,2018
0 people found
this helpful
I have been using Gary and Franklyn James for near on a decade. That in itself says a lot. Gary is always on it, quick to respond and always has my best interests at heart. It makes for a very smooth rental process. I would ...
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Comment on agent fees
Agent fees are very reasonable, particularly on renewals.
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“Great Service...”

Dec 06,2018
Minithumbup
Gary
Lee
By: 'Yuan'
Dec 06,2018
0 people found
this helpful
Gary and Frankly James provided prompt response for any query and timely rent transfer every month. We received very good service, highly recommended...
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Comment on agent fees
Fees are good compared to other agents
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“A very good professional...”

Dec 06,2018
Minithumbup
Gary
By: 'Stefan'
Dec 06,2018
0 people found
this helpful
I have been using Franklyn James' services for about nine years. For most of this time Gary Atkins has been my main point of contact. He has always been very professional and well balanced in his advices. Gary possesses an extensive knowledge about the property ...
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“Excellent service...”

Dec 05,2018
Minithumbup
Mark
By: 'S'
Dec 05,2018
0 people found
this helpful
Mark was very helpful, professional and responsive during the whole process. He was always available to answer my queries. Thanks Mark!...
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“Fantastic service!!!...”

Dec 05,2018
Minithumbup
Nicholas
By: 'Stavros'
Dec 05,2018
0 people found
this helpful
Nicholas has proved to be excellent professional demonstrating constantly very positive attitude, being extremely helpful and responsive and always willing to run the extra mile towards providing best in class service. Really glad to have Nicholas helping us through this process and keeping us posted ...
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“1st Class Service...”

Dec 04,2018
Minithumbup
Antony
By: 'Marion'
Dec 04,2018
0 people found
this helpful
Franklyn James offer a great service and I found the staff to be very helpful and professional. I would have no hesitation in recommending them and using them again....
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Comment on agent fees
Reasonable
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“Highly recommended...”

Dec 04,2018
Minithumbup
Antony
By: 'Mike and Amelia'
Dec 04,2018
0 people found
this helpful
Antony is extremely attentive and friendly, he always returns phone calls and emails straight away and was kind enough to show us around twice. Highly recommended!...
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Comment on agent fees
No agent's fees
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“Really good service...”

Dec 04,2018
Minithumbup
Gary
By: 'N Hole'
Dec 04,2018
0 people found
this helpful
Rented through Franklyn James and with Gary for 2 years and can honestly say the service was excellent. He was always quick to reply to any questions or concerns I had and dealt with them in a timely manner. Standout was when my heating broke in ...
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Comment on agent fees
Good
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“Very helpful and professional...”

Dec 03,2018
Minithumbup
Gary
By: 'Patrick'
Dec 03,2018
0 people found
this helpful
I have recently started renting out my flat with Franklyn James and Gary has been extremely responsive, helpful and professional throughout the process....
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Comment on agent fees
In line with other providers
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“Very good...”

Dec 03,2018
Minithumbup
Gary
By: 'Nick'
Dec 03,2018
0 people found
this helpful
I've been with Gary for a while now and I'm very happy with the service. He has taken good care of the flat and has been very helpful in negotiations with the landlord....
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“Amazing service...”

Nov 30,2018
Minithumbup
Nicholas
By: 'Jess'
Nov 30,2018
1 people found
this helpful
Nicholas was a super star from start to finish! He goes above and beyond what is required from an agent. Constantly updating us throughout the process and even meeting us on a Sunday to handover keys. Nicholas has been really helpful...
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“Nicholas - Awesome agent!!!...”

Nov 30,2018
Minithumbup
Nicholas
By: 'E14 Tenant'
Nov 30,2018
1 people found
this helpful
Nick has been very efficient, helpful, hardworking, easy to communicate with and resolved all the queries we had! I would surely recommend Nick to anyone who is looking to rent in E14 :)...
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“Great agent!...”

Nov 30,2018
Minithumbup
Nicholas
By: 'Isle of Dogs tennant'
Nov 30,2018
1 people found
this helpful
Nick was very helpful and patient, always responded promptly to our queries and concerns, and helped us secure a flat by negotiating very well with the landlord. I would definitely recommend Nick to anyone looking for an agent....
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“Best agent!!...”

Nov 30,2018
Minithumbup
Nicholas
By: 'Evi'
Nov 30,2018
1 people found
this helpful
Our experience with Nicholas was excellent; very professional, positive & responsive, even after office hours! Thank you Nicholas!! Keep up the good work :)...
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“Impeccable Service...”

Nov 30,2018
Minithumbup
Gary
By: 'Antonio'
Nov 30,2018
0 people found
this helpful
I am extremely happy with the service provided by Gary so far. I have rented out my flat and had few minor issues with the tenant when he moved in. Gary was very professional and efficient in dealing with the matter and provided updates....
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“Great service!...”

Nov 27,2018
Minithumbup
Emily
By: 'K K'
Nov 27,2018
1 people found
this helpful
Emily was very professional, helpful and very quick in answering our queries. Everything was done very smoothly and we highly recommend her services!...
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“Would recommend!...”

Nov 26,2018
Minithumbup
Nicholas
By: 'Ellis'
Nov 26,2018
1 people found
this helpful
Nick has been great to deal with throughout the process and I would recommend to anyone looking to rent in E14....
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Comment on agent fees
Acceptable
Was this helpful? Yes

“Always vey professional...”

Nov 26,2018
Minithumbup
Gary
By: 'Geoff'
Nov 26,2018
0 people found
this helpful
I have found Gary to be very helpful and professional in all my dealings with him. He was a great help in sorting out, in a very tactful manner, a dispute my previous tenant had with his neighbours....
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“Legal expertise...”

Nov 23,2018
Minithumbup
Gary
By: 'V Harper'
Nov 23,2018
0 people found
this helpful
Gary Atkins has been my main point of contact for a number of years since I have been renting my flat. A few years ago I had a very troublesome tenant and Gary took over the property management for me so all communications went through ...
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Comment on agent fees
I am happy with the fees that I pay.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
85 3 166 12 109 1 115 2 27 4
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

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