• Sophia Lee
    Sophia Lee
  • Gary Atkins
    Gary Atkins
  • Lee Alter
    Lee Alter
  • Jason Taylor
    Jason Taylor
  • Antony Cope
    Antony Cope
  • David Bailey
    David Bailey
  • Philip Dockerill
    Philip Dockerill
  • Jamie Hutton
    Jamie Hutton
  • Joanna Socko
    Joanna Socko
  • Mark Kimber
    Mark Kimber
  • Sandy Chatterjee
    Sandy Chatterjee
  • Nicole Kennedy
    Nicole Kennedy
  • Tristan Hickman
    Tristan Hickman
  • Stephanie Dang
    Stephanie Dang
  • Kate Barton
    Kate Barton
  • claim your profile
    Kate Barton
  • claim your profile
    Nicholas Randall
  • claim your profile
    Brian Patterson
  • claim your profile
    Talal Qassem
  • Dovile Tamulyte
    Dovile Tamulyte
  • claim your profile
    Nicole FInch
We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polit
Read full description...We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
 
www.franklynjames.co.uk Properties for sale
Properties for rent
Aug 18,2017
Minithumbup
Philip Dockerill
By: 'Robert Russell'
Aug 18,2017
0 people found
this helpful
It was a pleasant surprise to find Philip after the poor treatment that I'd had from my first estate agents. Phillip's interest in the house, experience and knowledge of the area led to a sale agreement after only a few weeks of asking him to become joint agent. It was brilliant to be able to do business with such an amiable and efficient agency....
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Comment on agent fees
Joint agency agreement fees were fair.
Was this helpful? Yes
Aug 18,2017
Minithumbup
Mark Kimber
Philip Dockerill
By: 'TSmith'
Aug 18,2017
0 people found
this helpful
Phil and Mark did a good job of selling my flat in difficult market conditions. I spent some time researching estate agents in the Greenwich area and interviewed half a dozen different agents before deciding who to go with. Franklyn James stood out because of their straight-talking honest approach, good value, and flexibility. They managed to sell my flat within 6 weeks in tepid market conditions. We initially put the flat on the market for offers in excess of £375k, but interest w...
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Comment on agent fees
Good value compared with other local estate agents. FJ charged 1% + VAT, which compared favourably with all other local estate agents I interviewed. The end charge was higher than the online only estate agents (PurpleBricks etc), but unlike those sights you only pay if the property is sold, so the initial risk is with the Estate Agent.
Was this helpful? Yes
Aug 17,2017
Minithumbup
Brian Patterson
David Bailey
By: 'PV'
Aug 17,2017
0 people found
this helpful
We were very pleased that Brian was able to secure an offer for our property in only 4 weeks considering the difficult market situation. Brian was also very efficient in liaising with us, the buyers and the solicitors. We are also very grateful to David for all his help during the initial stages of the sale....
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Comment on agent fees
The fees are very reasonable
Was this helpful? Yes
Jul 27,2017
Minithumbup
Nicholas Randall
By: 'Joo'
Jul 27,2017
1 people found
this helpful
Nicholas has been very passionate and professional all the time and I can't thank him enough for everything he's done for me. With friendly manner, he rang me first a couple of times wanting to show me properties which isn't even on the market yet that I'd be interested which I really appreciated. He knows exactly what he's doing and I can tell he thoroughly enjoys his job. Don't hesitate to contact him if you're looking for a property to rent in E14, you'll get everything you deserve....
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Comment on agent fees
Pretty reasonable
Was this helpful? Yes
Jul 06,2017
Minithumbup
Gary Atkins
Nicole Kennedy
By: 'Amit P.'
Jul 06,2017
0 people found
this helpful
The experience with Franklyn James was pretty impressive. I was new to London and had to move to some property in a very tight schedule. Antony Cope was very kind in extending his help even over weekend that made my move possible. Nicole was allocated by agency to manage this property, and I do not remember any instance when I dropped her an email, and it went unattended. The property was well maintained, hence did not face any issue during my tenancy. Gary was involved towards the end of tenanc...
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Was this helpful? Yes
Jul 05,2017
Minithumbup
Lee Alter
By: 'Natalia Kalenova'
Jul 05,2017
0 people found
this helpful
I would like to express a note of thanks for Lee Alter. I am very pleased with all the work he has done. I highly recommend working with Lee, as he always answers emails on time, offers the best possible solutions, very kind and lovely person (which is very important quality for the time of job he does), knows well what is going on the market, very professional and has advanced knowledge in the time of work he does. Many thanks!...
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Was this helpful? Yes
Jul 04,2017
Minithumbup
Gary Atkins
Gary Atkins
By: 'Peter D'
Jul 04,2017
0 people found
this helpful
I rented a flat from Gary and his team at Franklin James for over seven years. From the initial viewing to the final closing they always acted in a highly professional manner. Maintenance issues, such as a broken appliance, were handled quickly and efficiently. They were always pleasant to deal with and I have no hesitation in recommending them...
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Comment on agent fees
Vey reasonable
Was this helpful? Yes
Jun 29,2017
Minithumbdown
By: 'buyer'
Jun 29,2017
0 people found
this helpful
- Jamie was great before the offer was accepted, however, I feel that the attitude changed once the offer was accepted. His communication was always professional and polite but I did not feel that he had my interest in mind. - Overall, he did get the job done in a timely manner but there were a number of small things which ruined the working relationship for me. - There were things that needed fixing so I asked Jamie to ask the vendor. He replied saying that the vendor will get someone ...
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Comment on agent fees
I did not pay any fees.
Was this helpful? Yes
Jun 27,2017
Minithumbup
Dovile Tamulyte
By: 'Paul'
Jun 27,2017
0 people found
this helpful
Excellent service from Dovile. We only had a weekend in London to find an appartment for my new job and Dovile took us around about 8 on the Saturday at short notice. All appartments were relevant/appropriate and we found an ideal one that same day. Efficient, professional and pleasant to deal with....
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Comment on agent fees
Fees were reasonable.
Was this helpful? Yes
Jun 26,2017
Minithumbup
Tristan Hickman
Gary Atkins
By: 'Gerardo Corona Sorchini'
Jun 26,2017
0 people found
this helpful
I can't speak highly enough for Tristan and Franklyn James, they made the whole moving house nightmare somewhat of a dream. From the viewings to the keys handling, Tristan was always welcoming and polite, when it came to the paperwork and the nitty-gritty aspects of the lease, he was always on point, putting down every question to ease. Keep up the good work Tristan!...
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Comment on agent fees
Good, you get what you pay for.
Was this helpful? Yes
Jun 19,2017
Minithumbup
Stephanie Dang
By: 'Sara'
Jun 19,2017
0 people found
this helpful
We used Franklyn James to purchase our flat. Stephanie was very helpful and polite throughout the process and always made herself available for additional viewings and always answered our queries in a timely manner. Thanks to the frequent communication, the negotiation process went very smoothly....
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Was this helpful? Yes
Jun 12,2017
Minithumbup
Gary Atkins
Nicole Kennedy
By: 'Gwsmith22'
Jun 12,2017
0 people found
this helpful
I rented an apartment, with two friends, in North Greenwich (Rent PCM: £2600) Moving in, the agency was incredibly accommodating with our situation and made the whole process of moving in so smooth. We had the opportunity to move in one day early at short notice. Throughout the tenancy, they have been respectful of our space and understanding. When we first moved in, the extractor hob wasn't working and Nicole was very quick to respond to emails and sort the situation out! (Not easy wi...
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Comment on agent fees
Standard (Think we paid £177ish each)
Was this helpful? Yes
Jun 07,2017
Minithumbup
Kate Barton
By: 'The Fédias'
Jun 07,2017
0 people found
this helpful
Kate from Franklyn James was excellent to work with. This being our first home, she supported us throughout the process and kept us updated regularly. I would wholeheartedly recommend Kate & Franklyn James, friendly, caring, considerate and professional....
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Was this helpful? Yes
Jun 07,2017
Minithumbup
Mark Kimber
Philip Dockerill
By: 'Dr Sasha Mitrofanov'
Jun 07,2017
0 people found
this helpful
We are very grateful for service provided by Mark and Phil from Blackheath office. With our property being unusually large for the area, it was a challenging task to rent it out, but Franklyn James found us tenants in less than 2 months (and that was over Christmas!) Mark was also very patient and reasonable in negotiating the details of the financial let-only arrangement....
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Was this helpful? Yes
Jun 06,2017
Minithumbup
David Bailey
By: 'Greg'
Jun 06,2017
0 people found
this helpful
David is hands down the most professional agent I've ever dealt with. I've had the pleasure of working with him on quite a few transactions over the years. Most recently David helped us complete a sale in a fairly complicated chain and in a challenging market and I am certain that it would have broken down if it weren't for his involvement. Thanks again David...
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Comment on agent fees
Fair level of fees for the service provided
Was this helpful? Yes
May 24,2017
Minithumbup
Mark Kimber
Philip Dockerill
By: 'Ms Guo'
May 24,2017
0 people found
this helpful
Franklyn James was both my letting agent and estate agent when I decided to sell the flat. Mark Kimber and Philip Dockerill have provided absolutely outstanding services to me, I can honestly say there is no better agent than Franklyn James in London! Mark found a buyer for my property sale really quickly and helped chase all relevant parties throughout the whole process. I have now successfully exchanged contracts and could not have done it without his hard work. If I ever purchase or sell prop...
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Comment on agent fees
Superb value
Was this helpful? Yes
May 10,2017
Minithumbup
Tristan Hickman
Gary Atkins
By: 'Nick Deakin'
May 10,2017
0 people found
this helpful
Tristan and Lee on the letting side were brilliant. Knowledgeable, responsive and going above and beyond what I expected to get my property listed and let in a rapid timeframe, for the asking price. I have confidence in the on-going management of my property under the direction of Gary given my experience with the firm so far....
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Comment on agent fees
Happy with fees given the service
Was this helpful? Yes
Apr 29,2017
Minithumbup
Stephanie Dang
By: 'Aaron'
Apr 29,2017
0 people found
this helpful
Stephanie helped us on our flat purchase. During the course of purchase, she was very helpful, professional. She was always available to assist and answer my queries or queries. We are very happy to have her as our agent, and I would definitely recommend this agent....
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Was this helpful? Yes
Apr 28,2017
Minithumbup
Mark Kimber
By: 'Luciana'
Apr 28,2017
0 people found
this helpful
Mark was very helpful since the beginning. He showed good will and was always available when we had doubts. He was also helpful with the reference process....
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Was this helpful? Yes
Mar 24,2017
Minithumbup
David Bailey
By: 'Watergardens'
Mar 24,2017
0 people found
this helpful
David was proactive and found us a great buyer within 2 days. I would highly recommend. Testament to this he also sold us the property originally!...
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Was this helpful? Yes
Mar 24,2017
Minithumbup
Philip Dockerill
Stephanie Dang
By: 'Gerry & Charles'
Mar 24,2017
0 people found
this helpful
We used Franklyn James for our house sale. As an estate shdnts they were so helpful, reliable, professional. Nothing was too much trouble.pictures of our home were fabulous. We dealt with Phil Dockerill & Stephanie Dang. Both were fabulous. We were kept updated throughout the whole process. Would slwYs recommend the estate agents & Phil & Stephanie. Though I would not recommend or ever use the recommended Solicitors....
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Comment on agent fees
Fee was good
Was this helpful? Yes
Mar 14,2017
Minithumbup
Stephanie Dang
By: 'Gerry & Charles'
Mar 14,2017
0 people found
this helpful
We used Franklyn James to sell our house. We dealt with Phil Dockerill & Stephanie Dang. Both polite helpful , and Nothing was ever too much bother . They kept us updated regularly through the sales process . Communication was excellent....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 13,2017
Minithumbup
Stephanie Dang
Jamie Hutton
By: 'PJ'
Mar 13,2017
0 people found
this helpful
Stephanie was very helpful, professional and honest during the purchasing process. There was no pretence. She was always available to assist and answer my queries. The move process was relatively quick and smooth and this was helped along by Stephanie. Jamie was also very friendly and helpful, answering any questions or queries. I would recommend this agent from my experience....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 07,2017
Minithumbup
Philip Dockerill
Sophia Lee
By: 'A. K.'
Mar 07,2017
1 people found
this helpful
I placed my flat for sale with Franklyn James, in a difficult market - and from the beginning the staff were friendly, professional , knowledgeable and beyond helpful. Before I had even signed up with them, Philip Dockerill helped me find tradesmen to do some repairs to the flat, and he was unfailingly good natured and adaptable when my timings for the valuation visit went awry. Sophia and Stephanie were patient and supportive throughout. This is a rare thing – an estate agency wi...
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Comment on agent fees
Their quoted fees are very reasonable
Was this helpful? Yes
Feb 21,2017
Minithumbup
Mark Kimber
Philip Dockerill
By: 'Rachel'
Feb 21,2017
0 people found
this helpful
Highly professional, excellent communication throughout the whole process of selling my property and have no hesitation in recommending the services of Franklyn&james....
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Comment on agent fees
Superb value!
Was this helpful? Yes
Feb 20,2017
Minithumbup
By: 'Charles Se3'
Feb 20,2017
0 people found
this helpful
As a purchaser, dealing with Mark as a vendor's agent, I found him to be efficient, courteous and straightforward. A pleasure to have had dealings with him....
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Was this helpful? Yes
Feb 14,2017
Minithumbup
Lee Alter
By: 'Mrs White'
Feb 14,2017
0 people found
this helpful
we instructed Frankyn James to handle the letting and management of our flat following my meeting with Lee Alter. He arrived on time in order to view the flat and gave an honest opinion as to what to expect. His enthusiasm, knowledge and good communications are the reason why he was able to achieve a let within days. Very professional...
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Was this helpful? Yes
Feb 01,2017
Minithumbup
Philip Dockerill
Kate Barton
By: 'CP'
Feb 01,2017
0 people found
this helpful
Kate Barton did a fantastic job at helping me to find the right tenants for my home. She gave me great confidence in her ability and expertise, and had a good idea of the family I was ideally looking to rent to. Both Kate and Phil Dockerill, as well as Linda Cable, were a true pleasure to deal with and did everything they could to ensure the process went as smoothly and as quickly as possible. They are all genuinely nice people and I cannot recommend them highly enough....
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Comment on agent fees
The fees were originally quite a bit higher than the other agencies I was looking into, but they thankfully reduced them to the same as their competitors and were thereafter a very reasonable rate.
Was this helpful? Yes
Jan 27,2017
Minithumbup
Jason Taylor
David Bailey
By: 'Lisa C'
Jan 27,2017
0 people found
this helpful
We retained Franklyn James to sell our flat after arranging a few valuations as we found them to be proactive and enthusiastic and they didn't disappoint. Our buyer ended up in a more complex situation than anticipated which put the chain at risk but their professionalism and thoroughness kept everything calm and all eventually went through as planned. David and Jason were both lovely chaps to work with and kept us up-to-date with everything that was going on. Wouldn't hesitate to recommend them...
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Was this helpful? Yes
Jan 20,2017
Minithumbup
Antony Cope
By: 'Z.L'
Jan 20,2017
2 people found
this helpful
Great service. Antony managed to find very good tenants in a couple of days for my flat. I highly recommend this business as the different agents I dealt with were very professional....
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Comment on agent fees
Reasonable agent's fees
Was this helpful? Yes

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