Franklyn James
4.8/5, 575 reviews
96% recommended
95% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £27,000 £1,250,000
Lettings 96% 96% £355 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
99 3 197 12 112 1 118 2 27 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
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“Efficient and effectivefirst...”

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Oct 21,2019
Minithumbup
By: 'Paul Hyland'
Oct 21,2019
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Efficient and effective set up of our first rental. Quick to respond to question. Very pleased with the service so far...
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“We were looking for a furnished apartment ver......”

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Oct 19,2019
Minithumbup
Mark
By: 'Sebnem Oenal'
Oct 19,2019
0 people found
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We were looking for a furnished apartment very urgently. Within 2 days we received our contract and we had a great experience. Thank you!...
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“First class service by Antony Cope...”

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Oct 19,2019
Minithumbup
Antony
By: 'Mark'
Oct 19,2019
1 people found
this helpful
I've been living in a property managed by Franklyn James for a few years now and I have been impressed with the level of service this company provides. Antony Cope was upfront and enthusiastic and helped me throughout the process making it a very easy ...
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“I found Alan to be very knowledgeable of the ......”

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Oct 19,2019
Minithumbup
Allan
By: 'Caroline Ruane'
Oct 19,2019
0 people found
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I found Alan to be very knowledgeable of the local market and also explained the process and options clearly. Alan was also open to discussions and questions I had regarding viewing times and more importantly understanding the pricing of properties in a difficult competitive market. ...
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“Alan is fantastic! Made my experience renting......”

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Oct 19,2019
Minithumbup
Allan
By: 'Julianne Meade'
Oct 19,2019
0 people found
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Alan is fantastic! Made my experience renting a property so easy and made me feel confident in my choice of property speaking openly and honestly about it, thanks so much!...
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“Recently rented a flat from Franklyn James an......”

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Oct 18,2019
Minithumbup
Allan
By: 'J Martin'
Oct 18,2019
0 people found
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Recently rented a flat from Franklyn James and found Allan very helpful, he was always quick to reply to any questions we had and overall very helpful. Definitely I will rent will Allan again....
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“I found Allan to be very professional, listen......”

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Oct 18,2019
Minithumbup
Allan
By: 'Paschal Reilly'
Oct 18,2019
0 people found
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I found Allan to be very professional, listening to our needs and solving our concerns promptly. I would recommend without hesitation....
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“Allan was most helpful when I asked any quest......”

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Oct 18,2019
Minithumbup
Allan
By: 'Leanne Carroll'
Oct 18,2019
0 people found
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Allan was most helpful when I asked any questions he knows his stuff and knows what he's talking about he is very easy to understand and very kind helpful lad he's also very polite and I wish him all the best he is the best ...
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“Impressed landlord...”

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Oct 18,2019
Minithumbup
Antony
By: 'Danielle Luxton'
Oct 18,2019
1 people found
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Having worked with many letting and management agents in the past I am very happy to have found Antony at Franklyn James. Antony is professional and informative and is always a pleasure to speak to....
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“A massive thank you Allan Owens...”

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Oct 18,2019
Minithumbup
Allan
By: 'Chloe martin'
Oct 18,2019
0 people found
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I just want to say a massive thank you to Alan Owens at Franklyn James for being so helpful and professional during my dealings with you's I would highly recommend alan to anyone looking to For rental properties....
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“Ask for Alan he is the best you won't be dis......”

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Oct 18,2019
Minithumbup
Allan
Lee
By: 'Leesa Owens'
Oct 18,2019
0 people found
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Excellent experience using Franklin James, highly recommended Alan! He listen to you the customer as to what you want your needs location brilliant people's skills. Thank you Alan love love love my new home. Ask for Alan he is the best you won't be disappointed ...
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“Excellent Service!!!...”

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Oct 18,2019
Minithumbup
Allan
By: 'Paul Martin'
Oct 18,2019
0 people found
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Excellent Service!!!! We were seeking a apartment/house to let and have had some not so nice experiences, then I went to view a property handled by this company and Allan was just an AWESOME agent!! He was very thorough, pleasant and patient, while made ...
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“Antony has been extremely helpful and the ser......”

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Oct 18,2019
Minithumbup
Antony
By: 'Richie'
Oct 18,2019
1 people found
this helpful
Antony has been extremely helpful and the service has been fantastic. Would highly recommend Franklyn James to anyone. First class service!...
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“Great renting experience with Allan ! Allan ......”

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Oct 18,2019
Minithumbup
Allan
By: 'Anouk Massuti'
Oct 18,2019
0 people found
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Great renting experience with Allan ! Allan was very helpful and comprehensive during the whole process of renting the apartment: always available for a viewing, very accommodating and super quick replying to our queries. Thanks !...
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“Excellent experience with Alan, very friendly......”

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Oct 18,2019
Minithumbup
Allan
By: 'Sarah Sheenan'
Oct 18,2019
0 people found
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Excellent experience with Alan, very friendly, gave me all the help he could have possibly given. He helped me find the perfect home for myself and my children, very knowledgeable man, thank you Alan....
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“I was looking for accomodation while still li......”

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Oct 17,2019
Minithumbup
Mark
By: 'Kurt C'
Oct 17,2019
0 people found
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I was looking for accomodation while still living outside of London, and Mark was very helpful during the entire procedure. Mark properly guided me all the way through the initial phases of making the tenancy deposit as well as the later stages for moving in. ...
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“Mark was very very helpful during my property......”

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Oct 17,2019
Minithumbup
Mark
By: 'Ayush'
Oct 17,2019
0 people found
this helpful
Mark was very very helpful during my property search and always gave me prompt reply and helped in my hassel free move to new property Thanks you Mark once again...
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“Great to work with and recommendable!...”

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Oct 16,2019
Minithumbup
Dovile
By: 'Hana Yoo'
Oct 16,2019
0 people found
this helpful
After calling around to so many real estate agents and becoming frustrated and increasingly stressed about finding a new place, Dovile was a breath of fresh air. She made the whole process easy and was honest and reliable to work with. She kept us up ...
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“My husband and I are extremely happy with Fra......”

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Oct 15,2019
Minithumbup
By: 'priya fernando'
Oct 15,2019
0 people found
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My husband and I are extremely happy with Franklin James in Limehouse. Both Gary and Lee Alter are exceptional in service and customer service, with response times to near perfect of what is requested and required. We have been with the Franklin James for over ...
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“Awful and very disappointing first time experience...”

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Oct 14,2019
Minithumbdown
Jamie
By: 'Elina Meacham'
Oct 14,2019
1 people found
this helpful
First time ever i had to deal with Franklyn James as they advertised the property for sales which i viewed and put the offer. For my unfortunate experience i had to deal with Jamie from the sale department. When i phoned to check that he ...
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By: Jamie Hutton
Oct 18, 2019
View all comments (1)
Dear Elina, Thank you for your message. To confirm, upon receipt of your offer, I informed you that there was another offer in place and the amount you offered was not going to be considered by the vendor as it was lower than his expectations. After discussing your offer with the vendor, we had a telephone conversation where I confirmed your offer was not accepted. We did not receive a revised offer from yourself and as such, the vendor accepted the alternative offer hence why the ...

“Trustworthy agency...”

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Oct 08,2019
Minithumbup
By: 'Alfredo Benito Enebral'
Oct 08,2019
0 people found
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Fantastic experience. All the time they’re there for you. Really helpful and professional. Every time a quick response to our claims and complaints ....
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“Very helpful - diligent and timely responses ......”

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Oct 04,2019
Minithumbup
Gary
By: 'Rob'
Oct 04,2019
0 people found
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Very helpful - diligent and timely responses to emails etc.... couldn’t fault him really in any way. Many thanks., happy to recommend...
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“Gary and Franklyn James have provided us with......”

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Sep 29,2019
Minithumbup
Gary
By: 'Iain'
Sep 29,2019
0 people found
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Gary and Franklyn James have provided us with excellent service for many years for our property. They have been quick and efficient at finding tenants and managing the property....
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“It has been a great pleasure to deal with Jam......”

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Sep 29,2019
Minithumbup
Jamie
By: 'Matthew Sutcliffe'
Sep 29,2019
0 people found
this helpful
It has been a great pleasure to deal with Jamie on my property purchase. Viewings were arranged promptly and he regularly updated me with the progress on the sale. Would happily recommend & thank you for your help....
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“Professional, organised and friendly...”

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Sep 28,2019
Minithumbup
Dovile
By: 'Cameron Bing'
Sep 28,2019
0 people found
this helpful
Doville was incredibly helpful and made the entire process of finding a flat a breeze! She ensured that I viewed places that would be suitable to what I was asking for. This made the search easy. She is extremely professional and organised. Thank you for ...
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“I trust Dovile. Dovile rented us two flats an......”

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Sep 27,2019
Minithumbup
Dovile
By: 'Federica'
Sep 27,2019
0 people found
this helpful
I trust Dovile. Dovile rented us two flats and I was impressed by her professionalism, her polite manners and her willingness to help, even outside working hours. She is a trustworthy and caring professional, some of the qualities I have not found in a number ...
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“Great big thank you...”

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Sep 26,2019
Minithumbup
Dovile
By: 'Abdulrahman H Hasan'
Sep 26,2019
0 people found
this helpful
Dovile has provided me with an amazing service from start to finish. She has great people skills, which in london you really need. She make the process personal and not generic. Took the time to hear what i was looking for and discuss with her ...
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“Dovile was very friendly and helped us confir......”

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Sep 25,2019
Minithumbup
Dovile
By: 'Paige Reeves'
Sep 25,2019
0 people found
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Dovile was very friendly and helped us confirm the flat in a quick and efficient manner. Organisation could be improved a little but I'd recommend Franklyn James to a friend....
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“Very efficient at raising issues to my attent......”

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Sep 24,2019
Minithumbup
Gary
By: 'Calum Maguire'
Sep 24,2019
0 people found
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Very efficient at raising issues to my attention and very pro-active in his property management, which removes a lot of the hassle from our end!...
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“Great service...”

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Sep 24,2019
Minithumbup
Dovile
By: 'Max Gorbachev'
Sep 24,2019
0 people found
this helpful
Dovile showed the apartment and helped with all the necessary paperwork. In my opinion, everything went smoothly and easily, we have moved to the flat and were pleased with Franklyn James services....
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