• Sophia Lee
    Sophia Lee
  • Gary Atkins
    Gary Atkins
  • Lee Alter
    Lee Alter
  • Jason Taylor
    Jason Taylor
  • Antony Cope
    Antony Cope
  • David Bailey
    David Bailey
  • Nicole Finch
    Nicole Finch
  • Philip Dockerill
    Philip Dockerill
  • James Bickford
    James Bickford
  • Jamie Hutton
    Jamie Hutton
  • Joanna Socko
    Joanna Socko
  • Zara Soobhan
    Zara Soobhan
  • Mark Kimber
    Mark Kimber
  • Sandy Chatterjee
    Sandy Chatterjee
  • Aaron Morris
    Aaron Morris
  • Nicole Kennedy
    Nicole Kennedy
  • Tristan Hickman
    Tristan Hickman
  • Stephanie Dang
    Stephanie Dang
  • Kate Barton
    Kate Barton
  • Robert Smiley
    Robert Smiley
  • claim your profile
    Antony Cope
  • upload your photo
    Atul Kumar
We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polit
Read full description...We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
 


Properties for sale
Properties for rent
Oct 14,2016
Minithumbup
By:
Oct 14,2016
Featured Review
16 people found
this helpful
Swift from beginning to end- attentive and on the ball. We ran into some troubles in the beginning and Jason helped us through these and relayed every conversation to all parties involved when appropriate. Would definitely recommend....
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Was this helpful? Yes
Sep 20,2016
Minithumbup
By:
Sep 20,2016
Featured Review
16 people found
this helpful
David was in touch every few days to check for updates on my side and to let me know how the purchaser's side was getting on. The sale wasn't straightforward and so it was really important to have David letting the buyer know that I was always providing answers to my solicitor as promptly as I could. Jason would also regularly check with me that I was getting plenty of updates on the progress of the sale. The service provided was very professional and reliable and the sales team clearly know the...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
Featured Review
16 people found
this helpful
I sold my flat through Frankly James. As usual the whole process was not easy and I must say David, Gary and the whole team are very professional and helpful....
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Comment on agent fees
The fee was very reasonable.
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
Featured Review
16 people found
this helpful
Always reachable, nice and friendly communication style. Also as the responsible for finalizing the deal he helped with chasing the various parties. Thank you....
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Comment on agent fees
reasonable fees
Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
I bought a property with Franklyn James, and was assisted by Stephanie Dang. Stephanie was extremely helpful and from day one, and always professional. As a first-time buyer, she made the process as easy as possible - flexible with viewings, very quick with responses and knowledgable. I would highly recommend Stephanie and Franklyn James....
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Comment on agent fees
Agent fees were very acceptable, given the great standard of services provided.
Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
David was extremely professional and helpful during the purchase process. He helped make the process seamless despite a number of complications associated with a chain purchase. He communicated regularly to provide sufficient updates and was a knowledgeable adviser....
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Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
We bought a property through Franklyn James, and we were assisted thoughout the sale by Jamie Hutton and Stephanie Dang. Both were outstanding professionals, incredibly helpful, supportive and patient with our queries. Jamie supported us every step of the way, during what was a fairly complicated transaction, assisting us in anything we needed. He explained to us the correct procedure to end the tenancy of the flat we were renting, checked frequently with our solitors the progress of the tra...
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Comment on agent fees
As buyers we did not pay any fees
Was this helpful? Yes
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Having had a tenancy end early, leaving our apartment empty post-Brexit vote, we were concerned at how long it might take to re-let. FJ didn't take long to put in place a new three year tenancy, and kept us informed through the process to enable a constructive dialogue on rent and agent fee levels....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Stephanie was proffessional , polite , helpful and efficient throughout the selling process . She was always available to advise and support , also proactive in dealing with any issues/challenges that arose . Franklyn James as an Agent i would highly recommend as all members of staff worked to a high standard ensuring that the sale of my property concluded in a quick and effective manor ....
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Comment on agent fees
in line with area market
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
I must say, both Jason and David have been superb to meet, supportive throughout a difficult process in purchasing our home, and always professional. They stand out amongst the crowd! Welldone guys and Thankyou for your professionalism and support throughout....
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Comment on agent fees
Good compared to the competition and service received.
Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
David provided excellent service to us throughout our completed transaction and previously in helping us to reach earlier agreements on our property. His patience and professionalism were extremely commendable and David is truly a safe pair of hands, who is reliable and happy to help. We would highly recommend David to anyone looking to use the services of Franklyn James....
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Comment on agent fees
Fees were reasonable compared with those of other agents.
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
Stephanie was very professional from start to finish in buying me flat. She was very efficient, honest and straight talking. She told me clearly what should be done, tell you when and how it will be done. I can't find any fault in her. She also helped me in contacting letting team which I am currently working with. Full credit to Stephanie!!...
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Was this helpful? Yes
Nov 20,2016
Minithumbup
By:
Nov 20,2016
1 people found
this helpful
I chose Franklyn James for full management of my property. I found Rob to be very competent, professional and knowledgeable. Excellent service. Easily contactable and kept me informed each step of the way....
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Nov 19,2016
Minithumbdown
By:
Nov 19,2016
0 people found
this helpful
Robert and James were excellent in the re-letting of the property. Nothing seemed to much for them and they provided accurate and timely updates as to progress. They were also very helpful to the tenants....
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Comment on agent fees
Fees were in line with my expectations and very fair, particularly given all the work they put in.
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
The service was excellent and very supportive given i was new to letting in central London. The letting was very efficient and was let within days. Overall the team were professional, friendly and I would strongly recommend the team to a friend....
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Comment on agent fees
Competitive fee.
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
We just rented the property in fingal street, Greenwich,London and Mark Kimber was really helpful with everything, really capable in showing us the house properly and when we decided to take the flat, always available at any time for all our queries ! Also a nice and polite person capable in his job! In my mind I am really happy with the service he gave us and I will racomand Franklin James in the future for sure!...
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Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
1 people found
this helpful
I am foreign landlords who bought a buy to let. James is exactly who I was looking for. He solves every issue and often he anticipates them without bothering me - I am very happy with them....
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Comment on agent fees
fees are mkt std
Was this helpful? Yes
Nov 12,2016
Minithumbup
By:
Nov 12,2016
0 people found
this helpful
Stephanie was very easy to reach, responsive and proactive in finding solutions during the house buying process. She ensured the process was completed just in time for us to move in!...
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Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
1 people found
this helpful
We came to Franklyn James - following a recommendation from friends - after a very painful (and expensive) mess with another local agent. Our contacts at Franklyn James were Lee and Antony, both of whom were very professional to deal with. They found tenants for our property quickly, and all the admin details were dealt with quickly and efficiently....
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Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
Received excellent professional service from Franklyn James. They have been really helpful and attentive can't fault them! Very smooth transaction,...
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Comment on agent fees
Thought the fees were responsible.
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Lee recently helped us purchase an investment property and then found us good Tenants without a void period. All calls and emails were answered quickly and efficiently. Communication with both the Vendors and Tenants was good. Everything was carried out in a business like manner, with a common sense approach. Resulting in a quick and smooth purchase and let.... thank you Lee...
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Comment on agent fees
The Let / Managment fees are fair
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
1 people found
this helpful
Franklyn James manage a residential property in Limehouse for me. The property was damaged by a serious water leak and repairs were undertaken by the estate management company under an insurance claim. These works were particularly badly managed and Gary Atkins had to deal with numerous problems as they arose even though he could have justifiably claimed that was not his responsibility. His efficient input prevented a problem becoming a disaster. We were also trying to let the premises during t...
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Comment on agent fees
Fees are reasonable and competitive.
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
The service Stephanie had provided has been prompt, courteous, friendly and professional. I was selling and buying at the same time. Stephanie was always on top of things from chasing my buyer and my buyers' buyer....
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Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
3 people found
this helpful
It was first apartment I saw at Franklyn James. Very liked it and decided to make an offer. Anthony helped a lot in communicating with the lanlord and was very responsive and the whole process did not take long. I can definitely recommend Anthony!...
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Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Stephanie was a true professional when helping me sell a property. Never too busy to answer questions communication was perfect would always call on Stephanie whether buying or selling again....
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Comment on agent fees
Fees were fair
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Amazing fast service, my apartment was let out within 24 hrs of it being on the market. The agent kept me updated with every progress of the letting. I am very pleased with the professional service I was given by Stephanie Dang....
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Comment on agent fees
The agent fee was the cheapest I found for the area.
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
There was hardly any break between the first tenancy and the second one. Really efficient work by Antony. Franklyn James and Antony have been serving us well for many years now....
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Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
1 people found
this helpful
The service with Anthony Cope was fast, easy and very professional. I am so happy with my new flat and I can really recommend Anthony Cope and Franklyn James....
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Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
1 people found
this helpful
After having poor service from another agent, we turned to Franklyn James and since then, we have had very good service. Antony has ensured that we have lost very little down time between lets and he has always been very efficient and pleasant. It is a pleasure to deal with him and other Franklyn James employees....
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Comment on agent fees
Average fees for London
Was this helpful? Yes
Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
I wanted to move quite quickly and Franklyn James made everything so easy. The additional requests I had made were met without dispute. Would definately recommend....
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Comment on agent fees
Fees seemed to be in line with other nearby estate agents.
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
1 people found
this helpful
David was at all times professional and courteous to all parties involved in our transaction despite the added complications of it being part of a chain. i would recommend his services to family and friends...
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Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
2 people found
this helpful
I would recommend Tristan and Franklyn James to anyone. Tristan was very helpful, communicating when needed promptly and efficiently. Advised me about various things that were new to me in a clear and precise manner. In a word - helpful!...
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Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
1 people found
this helpful
Wanted a quick sell at the best possible price. Jason had a very quick turnaround and did the photography the next day and buyers viewing the day after. We had an offer after 1 week. Completed in 7 weeks. The only headache i had is deciding two competing offers. Fanastic job, thank you....
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Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
2 people found
this helpful
I chose Franklyn James to rent my newly purchased property. My requirements were simple but difficult to accomplish - I needed a good return and a responsible tenant who will respect my brand new property. I worked directly with Lee Alter who was very professional and quickly pointed out the best price I can achieve which was even more than I hoped for. The property was let quickly without any problems....
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Comment on agent fees
Very reasonable for the service they provided
Was this helpful? Yes

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From Landlords From Tenants From Vendors From Buyers Other
43 3 83 11 75 1 76 1 14 4

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Agent Fees

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Last updated at 11:37 AM 27/10/2015 by allAgents

Complaints Procedure

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Last updated at 11:37 AM 27/10/2015 by allAgents

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