• Sophia Lee
    Sophia Lee
  • Gary Atkins
    Gary Atkins
  • Lee Alter
    Lee Alter
  • Antony Cope
    Antony Cope
  • David Bailey
    David Bailey
  • Nicole Finch
    Nicole Finch
  • Philip Dockerill
    Philip Dockerill
  • Jamie Hutton
    Jamie Hutton
  • Joanna Socko
    Joanna Socko
  • Mark Kimber
    Mark Kimber
  • Sandy Chatterjee
    Sandy Chatterjee
  • Tristan Hickman
    Tristan Hickman
  • Stephanie Dang
    Stephanie Dang
  • Kate Barton
    Kate Barton
  • Nicholas Randall
    Nicholas Randall
  • Dovile Tamulyte
    Dovile Tamulyte
  • Antony Cherriman
    Antony Cherriman
We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polit
Read full description...We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
 
www.franklynjames.co.uk Properties for sale
Properties for rent
Nov 29,2017
Minithumbup
Mark Kimber
By: 'William Bateman'
Nov 29,2017
0 people found
this helpful
Mark was an extremely helpful in the buying of our first property. Friendly, informative, always available and quickly responsive to help us through the process every step of the way. I would thoroughly recommend his services as an estate agent. Thanks Mark!...
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Was this helpful? Yes
Nov 23,2017
Minithumbup
Nicholas Randall
By: 'Elena'
Nov 23,2017
0 people found
this helpful
I met Nicholas this morning and he is a very enthusiastic and lovely character, he has provided the best customer service i have ever received from an agent and i look forward to him assisting me in the future....
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Was this helpful? Yes
Nov 22,2017
Minithumbup
Jamie Hutton
By: 'Jon'
Nov 22,2017
0 people found
this helpful
Very impressed with Jamie. His knowledge of the housing market and attention to detail impressed us, and he was thorough and professional throughout....
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Comment on agent fees
Agents fees were very competitive.
Was this helpful? Yes
Nov 21,2017
Minithumbup
Mark Kimber
By: 'Sofia Thomas'
Nov 21,2017
0 people found
this helpful
Mark is fantastic estate agent and negotiator. From the moment the property went on the market he provided excellent service. Mark's ability to read people and the market meant he was able to get the right people in to view the property and achieve some amazing offers in a difficult climate. He is very responsive and very easy to contact. He is easy to talk to and listens to what you are looking for. As a property investor I often work with estate agents to buy and sell property and ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 21,2017
Minithumbup
Antony Cherriman
David Bailey
By: 'Rob McLeod'
Nov 21,2017
0 people found
this helpful
Recently sold our flat through Frankly James. Had a very positive experience and found them to be exceptionally professional throughout. We had four different agents give us valuations - which differed hugely between high and low. Antony provided our valuation on behalf of Franklyn James and impressed not just with accuracy and justification of his assessment but also with the amount of homework he'd done - including pulling out the previous particulars from when we bought it, something wh...
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Comment on agent fees
Of course fees are steep - that's true of all agencies - but of the four we had to quote, Franklyn James were middle of the road for fees. Given the service they provided and the fact we got the quick sale we needed, we definitely don't begrudge the amount spent!
Was this helpful? Yes
Nov 21,2017
Minithumbup
David Bailey
By: 'J'
Nov 21,2017
0 people found
this helpful
A very good Estate Agent. Found David to be professional throughout the buying process, sticks to his words and happy to resolve issues when needed. David is also easy to reach and always contactable. Would recommend David to friends, colleagues etc....
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Was this helpful? Yes
Nov 13,2017
Minithumbup
David Bailey
By: 'Terry'
Nov 13,2017
0 people found
this helpful
I found David to be one of the best agents that I have used. He was always contactable and responded quickly to any questions without the need to be chased. He was also very helpful and patient with me while I decided on a property. Would certainly recommend David and use him again....
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Comment on agent fees
Fair value
Was this helpful? Yes
Nov 13,2017
Minithumbup
Stephanie Dang
By: 'Carole & Flo'
Nov 13,2017
0 people found
this helpful
It was a first purchase in UK. Stephanie was always available to assist and answer our queries. The process took longer than expected but was smooth and this was helped along by Stephanie. I would recommend Stephanie and this agency from my experience.......
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Was this helpful? Yes
Nov 02,2017
Minithumbup
Mark Kimber
By: 'Amy Davies'
Nov 02,2017
1 people found
this helpful
As a first time buyer, Franklyn James and in particular Mark Kimber was extremely helpful with the entire process. Mark was friendly, easy to contact, always on hand to give useful advice and I'd recommend him and his services in future. I experienced a few estate agents across my property search and Mark was by far the best. I thank him personally for helping us purchase our first property....
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Was this helpful? Yes
Oct 30,2017
Minithumbup
Stephanie Dang
By: 'URS'
Oct 30,2017
0 people found
this helpful
Stephanie helped us on our house purchase. During the course of purchase, she was very helpful, professional. She was always available to assist and answer my queries or queries. We are very happy to have her as our agent, and I would definitely recommend this agent....
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Oct 20,2017
Minithumbup
Antony Cope
Gary Atkins
By: 'R Walker'
Oct 20,2017
1 people found
this helpful
The team at Franklyn James have been responsive and helpful throughout my letting process. The procedure from marketing to agreeing the letting was stress free and required minimal involvement from me as the landlord....
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Oct 20,2017
Minithumbup
Gary Atkins
By: 'Vicky'
Oct 20,2017
0 people found
this helpful
Great service and Gary is always quick to respond to any queries or questions. I'd recommend him to help you with any rentals....
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Oct 13,2017
Minithumbup
David Bailey
By: 'Alona'
Oct 13,2017
0 people found
this helpful
David is just fantastic, very proactive and responsive. We took a bit of time deciding on the property and asked to see it several times. David was always very accomodating and happy to schedule the viewings for us at the most suitable time. During the buying process everything was just perfect. We never had to chase. We both highly reccommend David and will use his help again....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Lee Alter
By: 'Flat 70 Ionian'
Oct 12,2017
0 people found
this helpful
The team at Franklyn James has been very professional and proactive. Lee was particularly helpful and always responded very promptly whenever we had any queries, which made our lives less stressful! A very satisfying experience overall in renting our flat....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Nicholas Randall
By: 'Jane'
Oct 12,2017
0 people found
this helpful
Nicholas is very professional and friendly. I would recommend to anyone looking for a new place. Great positive attitude, flexibility, and responsiveness. Strongly recommend!...
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Comment on agent fees
Normal fees.
Was this helpful? Yes
Oct 01,2017
Minithumbup
Tristan Hickman
Lee Alter
By: 'D Johnson'
Oct 01,2017
0 people found
this helpful
Friendly and professional team at Limehouse. Lee, Tristan and Gary Provided information promptly and addressed any queries swiftly. Would recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2017
Minithumbup
Mark Kimber
By: 'Matthew'
Oct 01,2017
0 people found
this helpful
Mark's service was excellent. He was responsive, knowledgeable and very helpful in resolving last minute issues in order to ensure completion occurred smoothly and on schedule. I would definitely recommend the services of Mark and Franklyn James....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 28,2017
Minithumbup
Lee Alter
By: 'L'
Sep 28,2017
0 people found
this helpful
Lee is really professional with quick response from beginning to the end and frequently provides advice wholeheartedly. I appreciate his assistance and the renting experience with his assistance is impressive and unforgettable....
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Was this helpful? Yes
Sep 11,2017
Minithumbup
Lee Alter
By: 'Ben'
Sep 11,2017
0 people found
this helpful
Franklyn James did an excellent job letting out my flat in Limehouse. I had previously used Foxtons but I feel their standard have dropped recently and think this is likely because they do not have an office which focuses exclusively on the Limehouse area. Franklyn James do and it shows as they really seem to understand the area and the value proposition of my property. It is also worth noting that the level of service they provide is very high, both from the Sales team but also Property Manag...
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Was this helpful? Yes
Sep 10,2017
Minithumbup
Tristan Hickman
Gary Atkins
By: 'LInda'
Sep 10,2017
0 people found
this helpful
We had an amazing experience with Franklyn James, and especially with Tristan and Gary, who supported us from the flat searching to the handover of the keys to our new flat. Tristan was amazingly helpful with us, we had tons of questions about our prospective flat and he patiently answered all of our queries. He also followed our referencing process closely, so that this went through as quickly as possible. We couldn't have had a better experience! Gary helped us through the signing of the contr...
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Comment on agent fees
Normal
Was this helpful? Yes
Sep 08,2017
Minithumbup
Tristan Hickman
By: 'JC & SY'
Sep 08,2017
1 people found
this helpful
We were glad we made the enquiry to Franklyn James and was passed directly to Tristan. Tristan is the epiphany of professionalism and courtesy. He was happy to hear our requirements, discuss our options and make valuable proposals. He had never refused to revert and respond to even the most difficult of questions, almost seven days a weeks! He is an asset to the Organisation. I highly recommend Tristan and indeed Frankly James!...
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Comment on agent fees
Fees were reasonable and straightforward.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Philip Dockerill
By: 'Rachel'
Sep 05,2017
0 people found
this helpful
We were very impressed with Franklyn James, in particular Philip Dockerill. We felt Philip genuinely cared, and that practically he could handle the high stress of certain elements of our move. He managed complicated negotiations, questions and problems throughout the sale with calm, professionalism and proved the depth of his knowledge around all elements of a property sale and the market at the time. We also found that we could always reach Philip, or if we couldn't he would return the misse...
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Comment on agent fees
Very reasonable, fairly and competitively priced.
Was this helpful? Yes
Sep 04,2017
Minithumbup
David Bailey
By: 'Marcus'
Sep 04,2017
1 people found
this helpful
David provided an excellent service from viewing to completion on our recent purchase of a flat in Bow. David was very knowledgeable and answered all our questions thoroughly. He also went out of his way to be useful and we are very grateful for his help....
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Was this helpful? Yes
Aug 31,2017
Minithumbup
Jamie Hutton
By: 'Alex S'
Aug 31,2017
0 people found
this helpful
Very helpful throughout the process. Special mention to Jamie who went the extra mile in terms of effort and communications to get the transaction over the line....
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Comment on agent fees
Fees were appropriate and fair for the transaction.
Was this helpful? Yes
Aug 30,2017
Minithumbup
Stephanie Dang
By: 'SA'
Aug 30,2017
2 people found
this helpful
Service of a lifetime ;-) I was amazed to find out that service of this top level still exists. Professional, helpful, caring, serviceminded and extremely effective -I felt like I had a helping soldier by my side around the clock until everything was taken care of. I have never done a review in my life, but this one I just couldn't turn my back to. Thumps up! I can strongly recommend Stephanie Dang she is just amazing....
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Comment on agent fees
Very fair and
Was this helpful? Yes
Aug 23,2017
Minithumbup
David Bailey
By: 'LO'
Aug 23,2017
1 people found
this helpful
From the outset David has been a pleasure to work with. I highly recommend David for his professionalism and dedication to providing the best possible service for his clients....
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Was this helpful? Yes
Aug 23,2017
Minithumbup
Mark Kimber
Philip Dockerill
By: 'Sheila'
Aug 23,2017
0 people found
this helpful
Mark and his colleagues are excellent. My husband and I bought our property through Mark and he helped us find the tenants within a week! We have dealt with different estate agencies previously, and I have to say Frankly James are the best! They proactively understand our exact needs and execute the plan effectively. We highly recommend to anyone!!...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 23,2017
Minithumbup
Mark Kimber
By: 'J Jibb'
Aug 23,2017
0 people found
this helpful
I have been completely thrilled with the service that Mark has provided. He handled all negotiations with such professionalism and was able to secure a fantastic price in a very uneasy market. Mark's ability to read people meant that all appropriate leads were followed up and he didn't waste time where it was clear people were not interested. Once the offer was in Mark continued to work tirelessly to ensure both parties were moving forward and remained positive and friendly throughout. I wou...
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Comment on agent fees
Excellent fees for an excellent service
Was this helpful? Yes
Aug 22,2017
Minithumbup
Mark Kimber
By: 'Dealdigger'
Aug 22,2017
1 people found
this helpful
Mark was very helpful and prompt with helping me on renting a flat. He was very proactive and performed a very professional liasion between myself and the landlord. The process was very straight forward, professional and hassle free....
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Was this helpful? Yes
Aug 18,2017
Minithumbup
Philip Dockerill
By: 'Robert Russell'
Aug 18,2017
0 people found
this helpful
It was a pleasant surprise to find Philip after the poor treatment that I'd had from my first estate agents. Phillip's interest in the house, experience and knowledge of the area led to a sale agreement after only a few weeks of asking him to become joint agent. It was brilliant to be able to do business with such an amiable and efficient agency....
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Comment on agent fees
Joint agency agreement fees were fair.
Was this helpful? Yes

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