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    Emma Franklie
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    Jo cole
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    Emma Cole
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    Jo Franklin
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    Emma Franklin
No description available.

458 Filton Avenue
Bristol (PO Boxes),Bristol
City of Bristol
BS7 0QG
01179798700

 
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Properties for rent
Jun 25,2015
Minithumbdown
By: 'Student'
Jun 25,2015
0 people found
this helpful
We are old tenants and were told to have an appointment with Franklincole and new tenants. That morning, a women from Franklin Cole came in to our house without ringing the bell. I dont even know they came until hearing my housemate call. Then, without any signal or knocking my room, she came into my room and talked to new tenants. My friend also said that the women even open his wardrobe without his permission. This is so rude!...
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Nov 04,2014
Minithumbup
Jo Franklin
Emma Franklin
By: 'L2005'
Nov 04,2014
0 people found
this helpful
I used this agent to rent from , they were helpful and sincere though out 3 years later I have no complaints and would recommend franklin cole without hesitation . I understand they have had over 8 years of successfully letting and can fully understand why people use them , I am especially please to be able to say that one staff member was good enough to meet me at 10:30 Pm one Saturday when I had lost my key , even though I was well aware they could have insisted I got a locksmith - another l...
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Comment on agent fees
I used this agent to rent from , they were helpful and sincere though out 3 years later I have no complaints and would recommend franklin cole without hesitation . I understand they have had over 8 years of successfully letting and can fully understand why people use them , I am especially please to be able to say that one staff member was good enough to meet me at 10:30 Pm one Saturday when I had lost my key , even though I was well aware they could have insisted I got a locksmith - another larger agent did this to us before !! Highly recommended ,,,,, individual service counts for more !!
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Jul 08,2014
Minithumbup
Emma Franklie
Jo cole
By: 'Sh604'
Jul 08,2014
0 people found
this helpful
I was about to write a review and couldn't help commenting on that of CSelf. My experience with Franklin Cole in particular Emma has been quite the opposite - I have been a customer with the girls since 2008 and when my landlord decided to sell they found me an Alternative property immediately - EMma and JO were nothing but professional during my viewings and also to the occupiers of the properties I viewed - I have recommended FRanklin COle to many of my colleagues in MOD and have heard nothing...
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Jun 24,2014
Minithumbdown
By: 'CSelf'
Jun 24,2014
0 people found
this helpful
We had the great misfortune of having to deal with Emma from Franklin Cole, who is one of the rudest women either of us have ever encountered in our lives. She also can't do her job properly and will blame you for her mistakes, even when several people have witnessed what she has done wrong (both tenants and potential clients). She sent people to the house at the wrong times and they showed up saying they had an appointment, though we were not informed. She claimed this to be 'impossible', yet s...
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What agent could do to change your mind?
She could have behaved as a decent human being with some sense of how to do her job properly and have taken responsibility for her mistakes instead of making lame attempts to blame everyone else for her inability to act professionally.
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By: jof
Jun 24, 2014
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Facts to add to this review - The tenant was sent to this property early by the landlord directly unbeknown to Franklin Cole who then received verbal abuse for having not confirmed this .Emma Franklin was personally attacked , her job degraded and sworn at as witnessed and validated by the independent whiteness (confirmed viewing at 10am viewing the property who was also in shocked at her treatment . we welcome the opportunity to provide all of the independent evidence to the Ombudsman - Th ...
Apr 29,2014
Minithumbup
Jo cole
Emma Franklie
By: 'nj1989'
Apr 29,2014
0 people found
this helpful
I rented a house with this company a few years ago and could not be happier with the service provided. Whilst living at this property we got broken in to. We called the agency and someone was round straight away (in the middle of the night) and stayed until the property was secured. Jo and emma were always very helpful with any queries and we never had any problems with communication....
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Apr 24,2014
Minithumbup
By: 'Golfer01'
Apr 24,2014
0 people found
this helpful
I use Franklin COle to rent a property , my circumstances were outside of standard criteria but will the help of the staff communication directly with the Landlord they managed to assist me instead of just saying "no" like all other agents . Not everyone fits into a box as larger Agents seem to have a strict flow chart they are not allowed to deviate from instead of using des rerun and common sense - I have. been a valued tenant for 3 years thanks to them so it was the other agents lo...
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Mar 28,2014
Minithumbup
Emma Cole
Jo cole
By: 'Andrea'
Mar 28,2014
0 people found
this helpful
Completed a purchase with Franklin Cole a while ago and it has been a very smooth process. Emma and Jo have been extremely helpful and professional. They kept me up to date, always available when I needed them. The result of my brilliant collaboration with Franklin Cole has resulted in fulfilling the dream of a lifetime....the perfect home for me and my family. I would highly recommend them to anyone that needs to let or buy....
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Mar 09,2014
Minithumbup
Emma Franklie
Jo cole
By: 'Grant Gilliatt'
Mar 09,2014
0 people found
this helpful
I just completed on a house purchase with Franklin Cole, Filton. I am myself an estate agent and have been running my own branch for 15 years. I found both Emma & Jo to be extremely professional and efficient. Nothing was too much trouble for them, any questions raised were always dealt with quickly and honestly. I hope the next property purchase i make Is also with them as I will be able to relax and know I have the best people looking after it for me. I would highly recommend using Fra...
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Feb 17,2014
Minithumbup
By: 'Craig G'
Feb 17,2014
0 people found
this helpful
I purchased and let out an investment house using franklin cole extremely efficient and proactive , they found my tenants before I had completed and discounted my finders fee - they were recommended to me by a friend who has used them for 6 years - I will be using them again !...
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Feb 17,2014
Minithumbup
By: 'Amand23'
Feb 17,2014
0 people found
this helpful
Accepted an offer above asking price - extremely happy with price and service. A difficult process was made easier by Franklin Coles commitment to making the sales transaction go as smoothly as possible ....
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Jan 13,2014
Minithumbup
By: 'MR23'
Jan 13,2014
0 people found
this helpful
I would like to thank the team at Franklin Cole for helping me move into my property with the minimum of fuss , I found the agents fee one of the cheapest in the area and the level of service excellent . I gave already recommended this agent to my colleague oh has also found a property with them ....
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Dec 11,2013
Minithumbup
By: 'k8beds'
Dec 11,2013
0 people found
this helpful
I have been a Landlord of Franklin Cole since 2007 to date , I find it hard to believed some of the comments written , if only the positive feedback got as much attention on these sites . I have found this company professional . loyal and utterly reliable , all of , my 3 tenants have had no complaints about treatment and conduct of Franklin Cole , I strongly urge all satisfied customer to review instead of the 5 that weren\'t . As I am sure over 6 years trading there will be plenty of good thi...
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Nov 25,2013
Minithumbdown
By: 'AmberM'
Nov 25,2013
2 people found
this helpful
Was shown around a property by Emma who told me that if I gave her the holding fees there and then that the propert was mine subject to reference checks and that she would tell the other people booked in to view that I was taking the house. So I gave her the £240 fees. She told me she would email me a receipt along with the forms I needed to fill out in 45 minutes. 3 hours later I get a phone call from Jo saying they had someone else wanting the house and would let the landlord choose. Whe...
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Sep 18,2013
Minithumbdown
Emma Cole
Jo Franklin
By: 'Tenant'
Sep 18,2013
2 people found
this helpful
Franklin cole are the most unprofessional, childish and scheming letting agent I have ever dealt with in my time renting, so bad in fact we ended our tenancy not because we didn\'t like the place we lived but because we could no longer deal with there arrogant immature attitudes. They forced us into a tenancy of 6 months or told us we had to leave, charged us ridiculous rates to renew a tenancy in a place we already lived. And let someone on the tenancy move out without notifying the other tenan...
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By: AmberM
Nov 24, 2013
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Had similar problems with them too! Was told all the wrong information when looking around a house and Emma told me to give her £240 holding fee there and then and the house would be mine. She then continued showing people round and let the house to someone else and then lied to Jo saying that I insisted on giving her a holding fee when I was fully aware other people could take the house! Rude, arrogant and unprofessional. I am making a formal complaint and if they do not respond I will be go ...
Jul 06,2013
Minithumbdown
By: 'Dezz 101'
Jul 06,2013
2 people found
this helpful
I was appalled at the 2 members of the Franklin Cole letting agency and how they carry out their services. First of all they were rude to my guarantors, when they called them to make enquiries.then they graciously ommitted vital information about the house we were looking to let, which led us to making decisions and paying the holding fees without full information. when i called to discuss it with them, they yelled, got rude and extremely defensive and all but called me a liar. When i got to the...
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By: Tenant
Sep 18, 2013
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Hi dezz, we had exactly the same problem. They yelled at us to, always think they are right and everyone else is wrong. Worst letting agent ever! ...
Jan 07,2013
Minithumbdown
Emma Franklie
Jo cole
By: '1990tjamm'
Jan 07,2013
2 people found
this helpful
I would strongly advise avoiding Franklin Cole. We have lived in their property for less than six months and the amount of issues we have had could take me all day to write. They are not concerned about the welfare of the tenants at all. We have had issues that should deem the house uninhabitable and the desire to help isn\'t there. We have found them very evasive and whenever they do come out to look at the problems they send an aggressive unqualified handyman who never actually fixes the pr...
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What agent could do to change your mind?
In this world, there is enough cruelty, enough greed and enough people trying to get what they can at the expense of someone else\'s misery. I beg you, stop what you are doing, act professionally or choose another profession.
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Jun 08,2012
Minithumbdown
By: 'stefan'
Jun 08,2012
2 people found
this helpful
Franklin Cole describe themselves as a "new independent sales and letting agent" with an "enthusiastic and professional team". After contacting them with a lengthy email about out prospective tenancy situation, they decided that we obviously weren't very important, and didn't bother to contact us back. Avoid at all costs if you don't want to be ignored. Definitely NOT a professional team. ...
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Bristol, BS7 0QG

Emma Franklie - upload your photo Emma Franklie
4 reviews

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Jo cole - upload your photo Jo cole
5 reviews

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Emma Cole - upload your photo Emma Cole
2 reviews

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Jo Franklin - upload your photo Jo Franklin
2 reviews

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Emma Franklin - upload your photo Emma Franklin
1 reviews

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