Franklin Cole
3.6/5, 20 reviews
65% recommended
80% sales valuation accuracy
86% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 86% £0 £0
Lettings 100% 86% £800 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 5 3 1 0 2 0 0 3
Areas covered
Address

548 Filton Avenue
Bristol
City of Bristol
BS7 0QG
01179798700

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Latest Properties

No Properties

“Franklin Cole have been letting our properties for nearly 10 years...”

Share on :
Nov 29,2018
Minithumbup
By: 'RNP'
Nov 29,2018
0 people found
this helpful
Franklin Cole have been letting our properties for nearly 10 years now. The girls are down to earth and easy to talk to. We are very happy with their service. Our properties don't stay empty for long and the tenants have always been very good. We ...
read full review
Comment on agent fees
Very reasonable fees.
Was this helpful? Yes

“Franklin Cole have managed my property for 5 years...”

Share on :
Nov 02,2018
Minithumbup
By: 'LS'
Nov 02,2018
1 people found
this helpful
We have rented our property via Franklin Cole for 5 years and they have always managed to find suitable tenants for us. In addition if there are any issues at the property they are able to get matters resolved for both us and the tenants very ...
read full review
Comment on agent fees
Fees are reasonable and I have always been satisfied with how they have managed to resolve issues.
Was this helpful? Yes

“Franklin Cole have managed our properties for over 2yrs....”

Share on :
Oct 14,2018
Minithumbup
By: 'Georgia Michael'
Oct 14,2018
0 people found
this helpful
Our priperties are houses of multiple occupancy, one of them being 10 students in one building, The professionalism and efficiently of the Franklin Cole team, has made our lives so much easier and less stressful. Emma and Jo are both, approachable, helpful and efficient and after ...
read full review
Comment on agent fees
Very fair fees and fully earned
Was this helpful? Yes

“We are old tenants and were told to have an ......”

Share on :
Jun 25,2015
Minithumbdown
By: 'Student'
Jun 25,2015
0 people found
this helpful
We are old tenants and were told to have an appointment with Franklincole and new tenants. That morning, a women from Franklin Cole came in to our house without ringing the bell. I dont even know they came until hearing my housemate call. Then, without ...
read full review
Was this helpful? Yes

“I used this agent to rent from , they were helpful ......”

Share on :
Nov 04,2014
Minithumbup
By: 'L2005'
Nov 04,2014
0 people found
this helpful
I used this agent to rent from , they were helpful and sincere though out 3 years later I have no complaints and would recommend franklin cole without hesitation . I understand they have had over 8 years of successfully letting and can fully understand why people use them , ...
read full review
Comment on agent fees
I used this agent to rent from , they were helpful and sincere though out 3 years later I have no complaints and would recommend franklin cole without hesitation . I understand they have had over 8 years of successfully letting and can fully understand why people use them , I am especially please to be able to say that one staff member was good enough to meet me at 10:30 Pm one Saturday when I had lost my key , even though I was well aware they could have insisted I got a locksmith - another larger agent did this to us before !! Highly recommended ,,,,, individual service counts for more !!
Was this helpful? Yes

“I was about to write a review and couldn't help ......”

Share on :
Jul 08,2014
Minithumbup
By: 'Sh604'
Jul 08,2014
0 people found
this helpful
I was about to write a review and couldn't help commenting on that of CSelf. My experience with Franklin Cole in particular Emma has been quite the opposite - I have been a customer with the girls since 2008 and when my landlord decided to sell ...
read full review
Was this helpful? Yes
By: MRS ADNAN
Jul 23, 2018
View all comments (1)
worst estate agents ive ever come across not recommended at all.they are just ripping the landrords and tenants for money. i rented a house which was nt even cleaned when spoke to landrod he said they ve charged him for proffesional cleaning. ...

“We had the great misfortune of having to deal with ......”

Share on :
Jun 24,2014
Minithumbdown
By: 'CSelf'
Jun 24,2014
0 people found
this helpful
We had the great misfortune of having to deal with Emma from Franklin Cole, who is one of the rudest women either of us have ever encountered in our lives. She also can't do her job properly and will blame you for her mistakes, even ...
read full review
What agent could do to change your mind?
She could have behaved as a decent human being with some sense of how to do her job properly and have taken responsibility for her mistakes instead of making lame attempts to blame everyone else for her inability to act professionally.
Attached Filesnbsp;
Was this helpful? Yes
By: jof
Jun 24, 2014
View all comments (1)
Facts to add to this review - The tenant was sent to this property early by the landlord directly unbeknown to Franklin Cole who then received verbal abuse for having not confirmed this .Emma Franklin was personally attacked , her job degraded and sworn at as witnessed and validated by the independent whiteness (confirmed viewing at 10am viewing the property who was also in shocked at her treatment . we welcome the opportunity to provide all of the independent evidence to the Ombudsman - Th ...

“I rented a house with this company a few years ......”

Share on :
Apr 29,2014
Minithumbup
By: 'nj1989'
Apr 29,2014
0 people found
this helpful
I rented a house with this company a few years ago and could not be happier with the service provided. Whilst living at this property we got broken in to. We called the agency and someone was round straight away (in the middle of the ...
read full review
Was this helpful? Yes

“I use Franklin COle to rent a property , my circumstances ......”

Share on :
Apr 24,2014
Minithumbup
By: 'Golfer01'
Apr 24,2014
0 people found
this helpful
I use Franklin COle to rent a property , my circumstances were outside of standard criteria but will the help of the staff communication directly with the Landlord they managed to assist me instead of just saying "no" like all other agents . Not everyone fits into ...
read full review
Was this helpful? Yes

“Completed a purchase with Franklin Cole a while ago and ......”

Share on :
Mar 28,2014
Minithumbup
By: 'Andrea'
Mar 28,2014
0 people found
this helpful
Completed a purchase with Franklin Cole a while ago and it has been a very smooth process. Emma and Jo have been extremely helpful and professional. They kept me up to date, always available when I needed them. The result of my brilliant collaboration with ...
read full review
Was this helpful? Yes

“I just completed on a house purchase with Franklin Cole, ......”

Share on :
Mar 09,2014
Minithumbup
By: 'Grant Gilliatt'
Mar 09,2014
0 people found
this helpful
I just completed on a house purchase with Franklin Cole, Filton. I am myself an estate agent and have been running my own branch for 15 years. I found both Emma & Jo to be extremely professional and efficient. Nothing was too much trouble for them, any ...
read full review
Was this helpful? Yes

“I purchased and let out an investment house using franklin ......”

Share on :
Feb 17,2014
Minithumbup
By: 'Craig G'
Feb 17,2014
0 people found
this helpful
I purchased and let out an investment house using franklin cole extremely efficient and proactive , they found my tenants before I had completed and discounted my finders fee - they were recommended to me by a friend who has used them for 6 years - I ...
read full review
Was this helpful? Yes

“Accepted an offer above asking price - extremely happy with ......”

Share on :
Feb 17,2014
Minithumbup
By: 'Amand23'
Feb 17,2014
0 people found
this helpful
Accepted an offer above asking price - extremely happy with price and service. A difficult process was made easier by Franklin Coles commitment to making the sales transaction go as smoothly as possible ....
read full review
Was this helpful? Yes

“I would like to thank the team at Franklin Cole ......”

Share on :
Jan 13,2014
Minithumbup
By: 'MR23'
Jan 13,2014
0 people found
this helpful
I would like to thank the team at Franklin Cole for helping me move into my property with the minimum of fuss , I found the agents fee one of the cheapest in the area and the level of service excellent . I gave already recommended this ...
read full review
Was this helpful? Yes

“I have been a Landlord of Franklin Cole since 2007 to ......”

Share on :
Dec 11,2013
Minithumbup
By: 'k8beds'
Dec 11,2013
0 people found
this helpful
I have been a Landlord of Franklin Cole since 2007 to date , I find it hard to believed some of the comments written , if only the positive feedback got as much attention on these sites . I have found this company professional . loyal and utterly reliable , all ...
read full review
Was this helpful? Yes

“Was shown around a property by Emma who told me ......”

Share on :
Nov 25,2013
Minithumbdown
By: 'AmberM'
Nov 25,2013
2 people found
this helpful
Was shown around a property by Emma who told me that if I gave her the holding fees there and then that the propert was mine subject to reference checks and that she would tell the other people booked in to view that I was ...
read full review
Was this helpful? Yes

“Franklin cole are the most unprofessional, childish and scheming letting ......”

Share on :
Sep 18,2013
Minithumbdown
By: 'Tenant'
Sep 18,2013
2 people found
this helpful
Franklin cole are the most unprofessional, childish and scheming letting agent I have ever dealt with in my time renting, so bad in fact we ended our tenancy not because we didn't like the place we lived but because we could no longer deal with ...
read full review
Was this helpful? Yes
By: AmberM
Nov 24, 2013
View all comments (1)
Had similar problems with them too! Was told all the wrong information when looking around a house and Emma told me to give her £240 holding fee there and then and the house would be mine. She then continued showing people round and let the house to someone else and then lied to Jo saying that I insisted on giving her a holding fee when I was fully aware other people could take the house! Rude, arrogant and unprofessional. I am making a formal complaint and if they do not respond I will be goin ...

“I was appalled at the 2 members of the Franklin Cole ......”

Share on :
Jul 06,2013
Minithumbdown
By: 'Dezz 101'
Jul 06,2013
2 people found
this helpful
I was appalled at the 2 members of the Franklin Cole letting agency and how they carry out their services. First of all they were rude to my guarantors, when they called them to make enquiries.then they graciously ommitted vital information about the house we ...
read full review
Was this helpful? Yes
By: Tenant
Sep 18, 2013
View all comments (1)
Hi dezz, we had exactly the same problem. They yelled at us to, always think they are right and everyone else is wrong. Worst letting agent ever! ...

“I would strongly advise avoiding Franklin Cole. We have lived ......”

Share on :
Jan 07,2013
Minithumbdown
By: '1990tjamm'
Jan 07,2013
2 people found
this helpful
I would strongly advise avoiding Franklin Cole. We have lived in their property for less than six months and the amount of issues we have had could take me all day to write. They are not concerned about the welfare of the tenants at all. ...
read full review
What agent could do to change your mind?
In this world, there is enough cruelty, enough greed and enough people trying to get what they can at the expense of someone else's misery. I beg you, stop what you are doing, act professionally or choose another profession.
Attached Filesnbsp;
Was this helpful? Yes

“Franklin Cole describe themselves as a "new independent sales and ......”

Share on :
Jun 08,2012
Minithumbdown
By: 'stefan'
Jun 08,2012
2 people found
this helpful
Franklin Cole describe themselves as a "new independent sales and letting agent" with an "enthusiastic and professional team". After contacting them with a lengthy email about out prospective tenancy situation, they decided that we obviously weren't very important, and didn't bother to contact us back. ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Franklin Cole

Individual Branch Awards

Bristol, BS7


As Seen On

Find the Best Agent to
Sell or Rent Your Home